Design Thinking - Europa

Council of the European UnionGeneral SecretariatREADING REFERENCES2020Council LibraryDesign ThinkingCouncil of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary1/10

Reading list compiled by the Council LibrariesPlease note:This bibliography is not exhaustive; it provides a selection of resources made by the CouncilLibrary. Most of the titles are hyperlinked to Eureka, the resource discovery service of theCouncil Library, where you can find additional materials on the subject. Access to some resourcesmight be limited to registered Council Library users or to users in subscribing institutions.The contents are the sole responsibility of their authors. Resources linked from this bibliography donot necessarily represent the positions, policies, or opinions of the Council of the European Unionor the European Council. Reuse of the covers is prohibited, they belong to the respectivecopyrightholders.The Council Libraries cooperate with the Learning Centres of the European Commission,along with other Belgian and international libraries, and can borrow material from them.If you are interested in any of these references, please submit your request to the CouncilLibrary. The books can be delivered to your office. Click on Request interlibrary loan viaEureka hyperlink and fill in the form, or contact Library@consilium.europa.euAdditional resources may be added to this list by request - please contact the Council Library tosuggest a title: library@consilium.europa.euBOOKSChange by design : how design thinkingtransforms organizations and inspiresinnovationTim Brown ; Barry KatzNew York : HarperBusiness, 2019Available at Learning Resources Collection ManagementMAN-0379Detailed summary of edition 2009, or German edition2016 via GetAbstract (If you have not yet registered to thisdatabase, you will be asked to create an account.)"Change by Design explains design thinking, thecollaborative process by which the designer’s sensibilitiesand methods are employed to match people’s needs, notonly with what is technically feasible, but what is viable tothe bottom line. Design thinking converts need intodemand. It’s a human-centered approach to problemsolving that helps people and organizations become moreinnovative and more creative."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary2/10

La boîte à outils du design thinkingEmmanuel BrunetParis : Dunod, 2019Available at Learning Resources Collection ManagementMAN-0385“Le Design Thinking, c’est l’ensemble des méthodes etoutils qui visent face à un projet d’innovation, à appliquerla même démarche que celle qu’aurait un designer. C’estune approche de l’innovation qui fait travailler ensembledes personnes aux profils différents, les unes auxcompétences analytiques comme les ingénieurs et lesprofessionnels du marketing, les autres pourvus decompétences intuitives comme par exemple lescréatifs.Cette démarche d’intelligence collective seconcrétise en 5 étapes : immersion, analyse, idéation,prototypage, implémentation."Mismatch : how inclusion shapes designKat HolmesCambridge : The MIT Press, 2018Online access"A computer mouse that doesn't work for left-handedpeople, for example, or a touchscreen payment systemthat only works for people who read English phrases,have 20/20 vision, and use a credit card. Thesemismatches are the building blocks of exclusion. KatHolmes describes how design can lead to exclusion, andhow design can also remedy exclusion. Inclusive designmethods—designing objects with rather than for excludedusers—can create elegant solutions that work well andbenefit all."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary3/10

Design thinking for the greater good :innovation in the social sectorJeanne Liedtka ; Daisy AzerNew York : Columbia Business School Publishing,2017Request via Ebook Central"Facing especially wicked problems, social sectororganizations are searching for powerful new methods tounderstand and address them. As a way to reframeproblems, ideate solutions, and iterate toward betteranswers, design thinking is already well established in thecommercial world. Through ten stories of struggles andsuccesses the authors show how collaborative creativitycan shake up even the most entrenched bureaucracies "Leading public design : discovering humancentred governanceChristian BasonBristol : Policy Press , 2017Request via Ebook Central"Through detailed case studies, the book presents sixmanagement practices which leaders in government canuse to involve citizens, staff and other stakeholders ininnovation processes. It shows how managers canchallenge their own assumptions, leverage empathy withcitizens, handle divergence, navigate unknown territory,experiment and rehearse future solutions throughprototyping, and create more public value."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary4/10

What works : gender equality by designIris BohnetCambridge : Harvard University Press, 2016Available at Council Library Main Collection 104248Detailed summary via GetAbstract (If you have not yetregistered to this database, you will be asked to create anaccount.)"Gender equality is a moral and a business imperative.But unconscious bias holds us back, and de-biasingpeople’s minds has proven to be difficult and expensive.Diversity training programs have had limited success, andindividual effort alone often invites backlash. Behavioraldesign offers a new solution. By de-biasing organizationsinstead of individuals, we can make smart changes thathave big impacts. Presenting research-based solutions,Iris Bohnet hands us the tools we need to move theneedle in classrooms and boardrooms, in hiring andpromotion, benefiting businesses, governments, and thelives of millions."Hands on design thinkingConrad Glitza ; Rosa-Sophie Hamburger ; MichaelMetzgerMunchen : Vahlen, 2019Request via Ebook Central"Hands on Design Thinking richtet sich an pragmatischeMacher, die etwas bewirken wollen. Die Autoren erklärenden Design-Thinking-Ansatz entlang eines konkretenFallbeispiels: Von der Recherche bis zum Brainstorming,vom Auswerten relevanter Informationen bis zum Testeneines Prototyps schauen Sie einem Innovationsteam überdie Schulter und erhalten damit einen detaillierten tionskarten ermöglichen es Ihnen zudem,bahnbrechende Ideen zu entwickeln und umzusetzen,Innovationsteams zu leiten und einen signifikantenMehrwert für sich selbst und die Gesellschaft zuschaffen."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary5/10

Das Design Thinking PlaybookMichael LewrickMunchen : Vahlen, Franz, 2018Request via Ebook CentralDetailed summary via GetAbstract (If you have not yetregistered to this database, you will be asked to create anaccount.)"Das Buch bietet eine umfassende Abhandlung mit tiefenEinblicken in die Anwendung von Design Thinking.Anhand von vielen praktischen Beispielen wird aufgezeigt,welche Tools zu welchem Zeitpunkt eingesetzt werdenkönnten. Der Leser erfährt außerdem, welcheDesignkriterien in der Zukunft angelegt werden,insbesondere bei der Entwicklung von digitalen Produktenund Dienstleistungen."DesignAgility - Toolbox Media Prototyping :Medienprodukte mit Design Thinking agilentwickelnStefanie Quade ; Okke SchlüterStuttgart : Schäffer Poeschel, 2017Request via Ebook Central"Der Erneuerungsdruck in der Medienbranche ist groß.Das Konzept DesignAgility greift die Design ThinkingMethode verständlich und anwendbar auf, bettet dieseaber gleichzeitig in ein agiles Framework ein. Damiteignet es sich gerade für Projekte in kleinen Teams mitbeschränkten Ressourcen, z. B. bei Anzeigenkampagnen,Imagebroschüren, Internetauftritten, Newslettern oderApp-Angeboten. Auch crossmediale Konzepte können mitDesignAgility erfolgreich entwickelt werden."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary6/10

Solving problems with design thinking : tenstories of what worksJeanne Liedtka ; Andrew King ; Kevin BennettNew York : Columbia University Press, 2013Request via Ebook Central"Explores the adoption of design thinking across a rangeof organizations and geographies through interviews withthose involved in pioneering efforts to extend the influenceof design beyond formal, established design groups ortraditional research and development functions."Designing for growth : a design thinkingtool kit for managersLiedtka, Jeanne ; Ogilvie, Tim ; Liedtka, Jeanne ;Ogilvie, TimNew York : Columbia University Press, 2011Request via Ebook Central"Examines "design thinking," the ability to turn abstractideas into practical applications for business growth andhow managers can exploit design's potential. Discusseswhy design is worth considering; four questions, ten tools;visualization; journey mapping; value chain analysis; ption testing; rapid prototyping; customer cocreation; and learning launch."Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary7/10

ABSTRACTSDetailed summaries are available via getAbstract for the following books. If you have not yetregistered to this database, you will be asked to create an account.Creative confidence : unleashing the creative potential within us all /David Kelley ; Tom KelleyDesigning for growth : a design thinking tool kit for managers / Liedtka,Jeanne e.aSELECTED ARTICLES AND REPORTSAll articles are availble online (the titles include hyperlinks to full text). Resources not held by theCouncil Library can be request on interlibrary loan: Request via EurekaThe right way to lead design thinkingChristian Bason ; Robert D. AustinHarvard Business Review, March–April 2019 IssueOnline accessThe authors studied almost two dozen major design-thinking projects within large privateand public-sector organizations in five countries and found that effective leadership iscritical to their success. They focused not on how individual design teams did their workbut on how the senior executives who commissioned the work interacted with and enabledit.Co-creation of public servicesFrancesco Mureddu ; David OsimoLisbon Council for Economic Competitiveness and Social Renewal, 2019Online access"Co-creation” and “design thinking” are trendy themes – the topic of innumerableconferences and a growing number of academic papers. But how do we turn co-creationinto a reality for Europe’s 508 million citizens? The authors propose a ten-step roadmapfor delivering genuinely user-centric digital government, arguing that it is time to put cocreation at the core of government functioning.Council of the European UnionRue de la Loi/Wetstraat 175 - B-1048 Bruxelles/Brussel - Belgique/BelgiëTel. 32 (0)2 281 65 25Follow us http://www.consilium.europa.eu/en/library-blog/ -#EUCOlibrary8/10