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17 CHEV Bolt EV Canadian Wnty COV fr CA en US 84293059B.ai 1 12/7/2016 11:11:00 AMCMYCMMYCYCMYK

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16IMPORTANT: This booklet contains important information about the warranty coverage on your new vehicle.It also explains Customer Satisfaction and Owner Assistance procedures and GM's participation in theMediation/Arbitration Program.Keep this booklet with your vehicle and make it available to a General Motors dealer if warranty work is needed.Be sure to keep it with your vehicle when you sell it so future owners will have the information.Owner's Name:Phone Number:Street Address:City & Province:Vehicle Identification Number (VIN):Date Vehicle First Delivered or Put In Use:Odometer Reading on Date Vehicle First Delivered or Put In Use:

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16Have you purchased the Genuine GM Protection Plan? The GMProtection Plan may be purchased within specific time/mileage limitations.Remember, if the service contract you are considering for purchase doesnot have the GM Protection Plan emblem shown above on it, then it is notthe Genuine GM Protection Plan from GM. 2016 General Motors, LLC. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, BUICK,CHEVROLET, GMC and the emblems are registered trademarks of General Motors.Part No. 84293059 B Second Printing

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/162017 Canadian Limited Warranty andOwner Assistance InformationImportant Message toOwners. . . . . . . . . . . . . . . . . . . . . . . . 1General Motors' Commitmentto You . . . . . . . . . . . . . . . . . . . . . . . . . 1Owner Assistance . . . . . . . . . . . . . . . 1GM Participation in the Mediation/Arbitration Program . . . . . . . . . . . . 1The General MotorsProtection Plan . . . . . . . . . . . . . . . . 1Owner Name/AddressChange . . . . . . . . . . . . . . . . . . . . . . . . 1Warranty Coverage at aGlance . . . . . . . . . . . . . . . . . . . . . . . . . 2New Vehicle Limited Warranty . . .4What Is Covered . . . . . . . . . . . . . . . . 4What Is Not Covered . . . . . . . . . . 12Chevrolet Volt, Bolt EV andMalibu Hybrid . . . . . . . . . . . . . . . . 15Drive Motor BatteryCoverage . . . . . . . . . . . . . . . . . . . . 16What Is Not Covered . . . . . . . . . . 17Chevrolet Silverado eAssist and GMC Sierra eAssist Coverage . . . . . . . . . . . . . . . . . . . . 17Buick LaCrosse eAssist Coverage . . . . . . . . . . . . . . . . . . . . 18What Is Not Covered . . . . . . . . . . 19Things to Know About the NewVehicle Limited Warranty . . . . 20Warranty Repairs — ComponentExchanges . . . . . . . . . . . . . . . . . . . 20Maintenance and WarrantyService Records . . . . . . . . . . . . . . 20Warranty Repairs — RecycledMaterials . . . . . . . . . . . . . . . . . . . . . 20Tire Service . . . . . . . . . . . . . . . . . . . . 20After-Manufacture“Rustproofing” . . . . . . . . . . . . . . . . 21Paint, Trim and AppearanceItems . . . . . . . . . . . . . . . . . . . . . . . . . 21Vehicle Operation and Care . . . 21Maintenance Records . . . . . . . . . 21Chemical Paint Spotting . . . . . . . 21Warranty DistanceExtensions . . . . . . . . . . . . . . . . . . . 22Warranty Service — Canada . . . 22Touring Owner Service —Canada, the United States andMexico . . . . . . . . . . . . . . . . . . . . . . . 22Touring Owner Service —Countries Other than Canada,the United States andMexico . . . . . . . . . . . . . . . . . . . . . . . 23Warranty Service — CanadianSold Vehicles Registered andOperated Outside Canada . . . . 23Original EquipmentAlterations . . . . . . . . . . . . . . . . . . . . 23Recreation Vehicle and SpecialBody Alterations . . . . . . . . . . . . . . 23Pre-Delivery Service . . . . . . . . . . . 24Production Changes . . . . . . . . . . . 24Emission Control SystemsWarranty . . . . . . . . . . . . . . . . . . . . . . 25How to Determine theApplicable Emission ControlSystem Warranty . . . . . . . . . . . . . 25Emission Control Warranty . . . . . 25Emission Performance . . . . . . . . . 26Emission Warranty Parts List . . 2. 7What Is Not Covered . . . . . . . . . . 30

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/162017 Canadian Limited Warranty andOwner Assistance InformationThings to Know About theEmission Control SystemsWarranty . . . . . . . . . . . . . . . . . . . . . . 31Replacement Parts . . . . . . . . . . . . 31Maintenance and Repairs . . . . . . 31Claims Procedure . . . . . . . . . . . . . . 32Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . 33Special Coverage AdjustmentPrograms Beyond the WarrantyPeriod . . . . . . . . . . . . . . . . . . . . . . . . 35Customer Assistance Offices . . 3. 6Customer Assistance for TextTelephone (TTY) Users . . . . . . . 37Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . 38Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . . . 39

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16Important Message to Owners.General Motors' Commitmentto YouGM Participation in theMediation/Arbitration ProgramGeneral Motors is committed toensuring an excellent ownershipexperience with your new vehicle.Refer to Customer SatisfactionProcedure 0 33, for information onthe voluntary, binding Mediation/Arbitration Program in which GMparticipates.Your General Motors dealer alsowants you to be completely satisfiedand invites you to return for all yourservice needs, both during and afterthe warranty period.Owner AssistanceShould you ever encounter aproblem during or after the warrantyperiods that is not resolved, talk to amember of dealer management.Under certain circumstances, GMand/or GM dealers may provideassistance after the limited warrantyperiod has expired when theproblem results from a defect inmaterial or workmanship. Theseinstances will be reviewed on acase-by-case basis. If the problempersists, follow the proceduresoutlined under CustomerSatisfaction Procedure 0 33.The General MotorsProtection PlanMany owners seek to enhance theirvehicle ownership by purchasing anoptional service contract. GeneralMotors offers its own GM ProtectionPlan (GMPP), a service contractwhich provides mechanical repairprotection, a rental/alternatetransportation allowance, and theavailability of GM RoadsideAssistance or a towing and roadservice allowance. The GMProtection Plan is available indifferent levels of coverage, eachoffering a variety of time/kilometreoptions to suit your driving needs.The GM Protection Plan is the onlyoptional service contract backed bythe worldwide resources of General1Motors. It can be the most valuableoption you choose for your vehicle.See your GM Dealer for prices,vehicle eligibility guidelines andmore details.Owner Name/Address ChangeGeneral Motors encourages allowners to report, at their earliestconvenience, a change in name oraddress by calling our CustomerCare Centre toll free at1-800-263-3777 (English) or1-800-263-7854 (French). If you area subsequent owner, please be sureto advise us by calling the numberabove. You may also visit theGeneral Motors dealer of yourchoice to report a change in vehicleownership. The current owner nameand address is essential for GeneralMotors to provide timely notificationto owners of important informationrelated to their vehicles.We thank you for choosing aGeneral Motors product.

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/162Warranty Coverage at a GlanceThe warranty coverages on your vehicle are summarized below. Please read the warranty information that followsfor more complete details.New Vehicle Limited Warranty for the Chevrolet and GMC VehiclesCoverageBase Warranty Coverage (Includes Tires)3 yrs/60,000 km5 yrs/160,000 km6 yrs/160,000 kmXPowertrain Component WarrantyXDiesel Engine ComponentsXHybridSheet Metal (Corrosion)Sheet Metal (Rust-Through)8 yrs/160,000 kmXXX

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16Warranty Coverage at a GlanceNew Vehicle Limited Warranty for the Buick VehiclesCoverage4 yrs/80,000 kmBase Warranty Coverage (Includes Tires)6 yrs/110,000 km6 yrs/ 8 yrs/Unlimited 160, 000 kmkmXPowertrain Component WarrantyXHybrid ComponentsSheet Metal (Corrosion)XXSheet Metal (Rust-Through)XEmission Control Systems WarrantyCoverage3 yrs/60,000 kmDefects & Performance — Chevrolet and GMCDefects & Performance — BuickDefects & Performance — Heavy Duty Gasoline Engine 6.6L Duramax Turbo-Diesel EngineSpecified Major Emission Components4 yrs/80,000 km5 yrs/80,000 km8 yrs/130,000 kmXXXXX3

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/164New Vehicle Limited WarrantyWhat Is CoveredNo ChargeGeneral Motors of CanadaCompany will provide for repairs tothe vehicle during the WarrantyPeriod in accordance with theterms, conditions, and limitationscontained in this booklet.Warranty repairs, including partsand labor, will be made at nocharge.Warranty AppliesThis warranty is for GM vehiclesoriginally sold in Canada, registeredin Canada and normally operated inCanada. GM warranty coveragesmay be void or subject torestrictions on GM vehicles thathave been imported or exported.Repairs CoveredThe warranty covers repairs tocorrect any vehicle defect, not slightnoise, vibrations, or other normalcharacteristics of the vehicle due tomaterials or workmanship occurringduring the Warranty Period. Neededrepairs will be performed using new,remanufactured, or refurbishedparts.Obtaining RepairsTo obtain warranty repairs, take thevehicle to a GM dealer facilityhandling your vehicle line within thewarranty period and request theneeded repairs. Reasonable timemust be allowed for the dealershipto perform the necessary repairs.Warranty PeriodThe Warranty Period for allcoverages begins on the date thevehicle is first delivered or put inuse and ends at the expiration ofthe Coverage period.Base Warranty CoverageThe Base Warranty coverage forChevrolet, and GMC is for 3 yearsor 60 000 kilometres, whichevercomes first, except for othercoverages listed here under “WhatIs Covered” and those items listedunder “What Is Not Covered.”The Base Warranty coverage forBuick is for 4 years or 80 000kilometres, whichever comes first,except for other coverages listedhere under “What Is Covered” andthose items listed under “What IsNot Covered”.Powertrain Component WarrantyCoverageThe powertrain is covered for5 years or 160 000 kilometres(Chevrolet and GMC), whichevercomes first, 6 years or 110 000kilometres (Buick), whichevercomes first, except for othercoverages listed here under "WhatIs Covered" and those items listedunder “What Is Not Covered” later inthis section.Engine Coverage includes: Allinternally lubricated parts, engine oilcooling hoses and lines. Alsoincluded are all actuators andelectrical components internal to theengine (e.g., Active FuelManagement Valve Lifter OilManifold) cylinder head, block,timing gears, timing chain, timingcover, oil pump/oil pump housing,

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16New Vehicle Limited WarrantyOHC carriers, valve covers, oil pan,seals, gaskets, manifolds, flywheel,water pump, harmonic balancer,engine mount, turbocharger, andsupercharger. Timing belts, andother associated componentsrequired in the timing belt servicereplacement procedure are covereduntil the first scheduledmaintenance interval.Diesel Components Coverageincludes: Cylinder block and headsand all internal parts, intake andexhaust manifolds, timing gears,timing gear chain or belt and cover,flywheel, harmonic balancer, valvecovers, oil pan, oil pump, waterpump, fuel pump, engine mounts,seals, and gaskets. Parts of theEmissions Reduction System suchas the emissions reduction fluidtank, injectors, sensors includingNOx and exhaust, and the ExhaustParticulate Filter. Glow Plug ControlSystem: Control/glow plugassembly, glow plugs, cold advancerelay, and engine control module.The fuel injection control module,integral oil cooler, transmissionadapter plate, common fuel rails,fuel filter assembly, fuel temperaturesensor, and function block.Important: Some of thesecomponents may also be coveredby the Emission Warranty. SeeEmission Warranty Parts List 0 27for details.Exclusions: Excluded from thepowertrain coverage are sensors,wiring, connectors, engine radiator,coolant hoses, coolant, and heatercore. Coverage on the enginecooling system begins at the inlet tothe water pump and ends with thethermostat housing and/or outletthat attaches to the return hose.Also excluded is the starter motor,entire pressurized fuel system(in-tank fuel pump, pressure lines,fuel rail(s), regulator, injectors, andreturn line) as well as the Engine/Powertrain Control Module and/ormodule programming.Transmission/Transaxle Coverageincludes: All internally lubricatedparts, case, torque converter,mounts, seals, and gaskets as wellas any electrical components5internal to the transmission/transaxle. Also covered are anyactuators directly connected to thetransmission (slave cylinder, etc.).Exclusions: Excluded from thepowertrain coverage aretransmission cooling lines, hoses,radiator, sensors, wiring, andelectrical connectors. Also excludedare the clutch and pressure plate aswell as any Transmission ControlModule and/or moduleprogramming.Transfer Case Coverage includes:All internally lubricated parts, case,mounts, seals, and gaskets as wellas any electrical componentsinternal to the transfer case. Alsocovered are any actuators directlyconnected to the transfer case aswell as encoder motor.Exclusions: Excluded from thepowertrain coverage are transfercase cooling lines, hoses, radiator,sensors, wiring, and electricalconnectors as well as the transfercase control module and/or moduleprogramming.

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/166New Vehicle Limited WarrantyDrive Systems Coverageincludes: All internally lubricatedparts, final drive housings, axleshafts and bearings, constantvelocity joints, propeller shafts anduniversal joints. All mounts,supports, seals, and gaskets as wellas any electrical componentsinternal to the drive axle. Alsocovered are any actuators directlyconnected to the drive axle (e.g.,front differential actuator).Exclusions: Excluded from thepowertrain coverage are all wheelbearings, drive wheel front and rearhub bearings, locking hubs, drivesystem cooling, lines, hoses,radiator, sensors, wiring, andelectrical connectors related to drivesystems as well as any drive systemcontrol module and/or moduleprogramming.Tire CoverageThe tires supplied with your vehicleare covered by General Motorsagainst defects in material orworkmanship under the BaseWarranty Coverage. Wear-out is notconsidered a defect, and it mayoccur before the vehicle warrantyexpires. In this case, the owner isresponsible to purchasereplacement tires, or seek coveragesolely from the tire manufacturer.For vehicles within the BaseWarranty Coverage, defective tireswill be replaced on a proratedadjustment basis according to thefollowing mileage-based schedule:

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16New Vehicle Limited Warranty2017 Chevrolet/GMC Tire Pro-Rate ChartMileage (km)Percent Covered byChevrolet/GMC(Tire Cost)Percent Covered byChevrolet/GMC(Labor — 00030%100%48,001-57,60020%100%57,601 0%0%7

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/168New Vehicle Limited Warranty2017 Buick Tire Pro-Rate ChartMileage (km)Percent Covered byBuick (Tire Cost)Percent Covered byBuick (Labor 48,00030%100%48,001-80,00020%100%80,000 0%0%This schedule applies to the price ofthe tires only. GM will cover 100% ofthe cost to mount and balance thetires replaced under warranty for thefull Base Warranty Coverage period.After your New Vehicle LimitedWarranty expires, you may still haveprorated warranty coverage on youroriginal equipment tires by the tiremanufacturer. Contact your GMdealer or the tire manufacturer ofthe brand of tires on your vehicle formore information. The following is alist of current tire manufacturer'swebsites and toll-free customerassistance numbers.

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/16New Vehicle Limited WarrantyTire CompaniesCompanyWebsiteToll-Free NumberBridgestone Canada, Kumhowww.kumhotire.ca1-604-241-4142 (West)1-905-564-0882 (East)Pirelliwww.pirelli.ca1-800-828-2585 (Ontario)1-800-363-0583 (Que/Maritimes)1-800-663-0148 (West)Maxxiswww.maxxiscanada.com1-905-789-0882When a tire is removed from servicedue to a covered warranty conditionunder a tire manufacturer's limitedwarranty program, you may beeligible for a tire replacement or acomparable new tire on a proratedbasis.The tire manufacturer's limitedwarranty program, which can beobtained by calling or visiting thetire manufacturer's website or anyauthorized dealer, is in lieu of allother remedies or warranties,9

Canadian Limited Warranty and Owner Assistance Information (GMNALocalizing-U.S.-9803791) - 2017 - crc - 12/1/1610New Vehicle Limited Warrantyexpressed or implied, arising by lawor otherwise, including fitness for aparticular purpose ormerchantability. The tiremanufacturer's expressly disclaimliability for indirect, special,incidental, or consequentialdamages, lost profit, loss ofbusiness, loss of goodwill, loss ofreputation, punitive or any otherdamage, cost, or loss of any kind.TowingTowing is covered to the nearestauthorized dealer if your vehiclecannot be driven because of awarranted defect.6.6L Duramax Turbo-Diesel EngineCoverageFor trucks equipped with a 6.6LDuramax Turbo-Diesel Engine, thediesel engine assembly, includingturbocharger components (exceptthose items listed under “What IsNot Covered”) is covered for defectsin material or workmanship withouta deductible for up to 5 years or160 000 kilometres, (Chevrolet andGMC), whichever comes first, and6 years or 110 000 kilometres(Buick), whichever comes first. Cylinder block and heads and allinternal lubricant parts, intakeand exhaust manifolds, timinggears, timing gear chain or beltand cover, flywheel, harmonicbalancer, valve covers, oil pan,oil pump, water pump, fuelpump, engine mounts, seals,and gaskets. Diesel Fuel Metering System:injection pump, nozzles, highpressure lines, high pressuresealing devices. Glow Plug Control System:control/glow plug assembly, glowplugs, cold advance relay,Engine Control Module (ECM). Emissions Reduction System:Emissions Reduction Fluid Tank,Injectors, Sensors including NOxand exhaust, and ExhaustParticulate Filter. Fuel injection control module,integral oil cooler, transmissionadapter plate, left and rightcommon fuel rails, fuel filterassembly, fuel temperaturesensor, and function blocks.Important: Some of the abovecomponents may also be coveredby the Emissions Warranty with nodeductible. See the EmissionWarranty Parts Li

Localizing-U.S.-9803791) - 2017 - crc - 12/1/16 2 Warranty Coverage at a Glance The warranty coverages on your vehicle are summarized below. Please read the warranty information that follows for more complete details. New Vehicle Limited Warranty for the Chevrolet and GMC Vehicles Coverage 3 yrs/ 60,000 km 5 yrs/ 160,000 km 6 yrs/ 160,000 km 8 .

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