User's Guide - DS-410
DS-410 User's Guide
ContentsDS-410 User's Guide . 7Scanner Basics. 8Scanner Parts Locations . 8Scanner Parts. 9Scanner Buttons and Lights. 11Page Separation Lever. 13User Replaceable Epson Scanner Parts and Accessories . 13Changing the Power Off and Sleep Timer Settings . 14Loading Originals.Loading Originals in the Input Tray.Loading Multiple Sizes of Originals in the Input Tray .Original Document Specifications.Loading Plastic Cards in the Input Tray.Plastic Card Specifications .Loading Special Originals.Special Original Specifications .1616222627323240Scanning . 41Starting a Scan. 41Starting a Scan from a Scanner Button. 41Adding and Assigning Scan Jobs with Document Capture Pro - Windows . 42Adding and Assigning Scan Jobs with Document Capture - Mac. 44Starting a Scan Using the Epson Scan 2 Icon . 45Starting a Scan from a Scanning Program. 47Scanning with Document Capture Pro in Simple View - Windows. 49Scanning with Document Capture Pro in Standard View - Windows . 51Scanning with Document Capture - Mac . 55Scanning in Epson Scan 2 . 58Additional Scanning Settings - Main Settings Tab . 61Additional Scanning Settings - Advanced Settings Tab . 62Scanning Settings for Special Documents. 633
Image Format Options. 64Scan Resolution Guidelines . 64Scanning Special Projects. 65Scanning Two Originals onto One Sheet (Stitching Images) - Windows . 65Scanning Multi-Page Originals as Separate Files - Windows . 68Convert Scanned Documents to Editable Text (OCR). 72Scanning Using OCR - Windows . 72Scanning Using OCR - Mac . 74Saving Scanned Documents as a Searchable PDF. 77Saving a Scan as an Office Format File - Windows . 79Scanning to a SharePoint Server or Cloud Service - Windows. 81Scanning to a SharePoint Server or Cloud Service - Mac . 84Cleaning and Transporting Your Scanner.Cleaning Your Scanner .Cleaning Inside Your Scanner.Checking the Scanner Roller Counter .Replacing the Scanner Rollers .Resetting the Scanner Roller Counter .Transporting Your Scanner .86868689919799Solving Problems . 100Scanner Light Status . 100Solving Scanning Problems . 101Scanner Does Not Turn On or Turns Off Unexpectedly. 102Scanner Button Does Not Work as Expected . 102Scanning Software Does Not Operate Correctly . 102Cannot Start Epson Scan 2 . 103Original Feeds Incorrectly in Scanner. 104Original Jams in Scanner. 104Scanning is Slow . 106Solving Scanned Image Quality Problems . 107Back of Original Image Appears in Scanned Image . 107Scanned Characters are Blurry . 108Characters are not Recognized During Conversion to Editable Text (OCR) . 1084
Ripple Patterns Appear in an Image .Spots or Lines Appear in All Scanned Images.Scanned Image is Cropped .Resetting the Epson Scan 2 Settings .Uninstall Your Scanner Software.Uninstalling Scanner Software - Windows .Uninstalling Scanner Software - Mac.Where to Get Help.109109111111112112113113Technical Specifications .Windows System Requirements .Mac System Requirements .General Specifications .Dimension Specifications .Electrical Specifications .Environmental Specifications .Safety and Approvals Specifications .115115115116117117118119Notices .Important Safety Instructions.Restrictions on Copying .Default Delay Times for Power Management for Epson Products.Binding Arbitration and Class Waiver .Trademarks .Copyright Notice.libTIFF Software Acknowledgment.A Note Concerning Responsible Use of Copyrighted Materials.Copyright Attribution .1201201221221231261261271271285
DS-410 User's GuideWelcome to the DS-410 User's Guide.For a printable PDF copy of this guide, click here.7
Scanner BasicsSee these sections to learn about the basic features of your scanner.Scanner Parts LocationsUser Replaceable Epson Scanner Parts and AccessoriesChanging the Power Off and Sleep Timer SettingsScanner Parts LocationsSee these sections to identify the parts on your scanner.Scanner PartsScanner Buttons and LightsPage Separation LeverParent topic: Scanner Basics8
Scanner Parts1ADF (Automatic Document Feeder)2Edge guides3Input tray4Input tray extension5Output tray6Output tray extension9
7Stopper1Kensington security slot2USB port3Power inlet1Scanner cover2Cover open lever3Pickup roller10
4Separation roller1AC adapter2Power cord3USB cableParent topic: Scanner Parts LocationsScanner Buttons and LightsButtons11
1power button2stop button3start buttonLights123Power lightautomatic feeding mode light! error lightParent topic: Scanner Parts Locations12
Page Separation LeverYou can scan plastic cards, folded documents, envelopes, or any document that requires an optionalcarrier sheet by adjusting the position of the page separation lever.Move the separation lever to this position only when scanning plastic cards, folded documents,envelopes, or any document that requires an optional carrier sheet.Leave the separation lever in this position when scanning standard single- or multiple-pagedocuments to prevent paper jams.Parent topic: Scanner Parts LocationsRelated tasksLoading Originals in the Input TrayLoading Plastic Cards in the Input TrayLoading Special OriginalsUser Replaceable Epson Scanner Parts and AccessoriesYou can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales).You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.13
PartPart numberCarrier sheetB12B813431Roller assembly kitB12B819381Parent topic: Scanner BasicsChanging the Power Off and Sleep Timer SettingsYou can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep modeand turns off automatically.1. Do one of the following to access the Epson Scan 2 Utility: Windows 10: Clickand select EPSON Epson Scan 2 Utility. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Windows (other versions): Clickor Start, and select All Programs or Programs. SelectEPSON Epson Scan 2 Epson Scan 2 Utility. Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2Utility.14
2. Click the Power Save tab.3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting.4. Select the length of time after which you want the scanner to automatically turn off when not in useas the AC power or AC adapter setting. You can also turn off the timer.5. Close the Epson Scan 2 Utility.Parent topic: Scanner Basics15
Loading OriginalsFollow the instructions here to load your originals into the scanner.Loading Originals in the Input TrayLoading Plastic Cards in the Input TrayLoading Special OriginalsLoading Originals in the Input TrayYou can load originals that meet the document specifications in the input tray.Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. Thismay wrinkle or damage the original. Load these originals using an optional carrier sheet.The steps below describe loading originals of the same size. To load originals of multiple sizes at once,see the link at the end of these steps.1. Open the input tray and pull up its extension.2. Pull out the output tray and its extension, and open the stopper.16
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the inputor output tray extensions and do not open the stopper.3. Slide the input tray edge guides all the way out.4. Check to make sure that the page separation lever is in the position shown here.Note: To prevent paper jams, keep the lever in this position for most types of documents.17
5. If you are loading a multi-page original, fan your stack of originals and tap them gently on a flatsurface to even the edges.Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at atime.18
6. Load standard originals into the input tray printed side down and top edge first, and guide them inuntil they meet resistance. If you are loading paper business cards, load up to 15 cards printed side down and top edge firstinto the input tray horizontally, and slide them in until they meet resistance.19
If you are loading hole-punched originals, load them with the holes facing down or to the side asshown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.20
7. Slide the edge guides against the edges of the original.Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original asit enters into and ejects from the scanner as shown.21
8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals.Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray andallow the originals to eject freely onto the surface below the scanner. If the scanned images areaffected by the originals ejecting below the scanner, try placing the scanner on the edge of a tablewhere the ejected originals can drop freely.Loading Multiple Sizes of Originals in the Input TrayOriginal Document SpecificationsParent topic: Loading OriginalsRelated referencesPage Separation LeverRelated topicsScanningLoading Multiple Sizes of Originals in the Input TrayYou can load originals of different sizes, paper types, and thicknesses at one time in the input tray. Justmake sure they meet the original document specifications.Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. Thismay wrinkle or damage the original. Load these originals using an optional carrier sheet.1. Open the input tray and pull up its extension.22
2. Pull out the output tray and its extension, and open the stopper.Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the inputor output tray extensions and do not open the stopper.3. Slide the input tray edge guides all the way out.23
4. Check to make sure that the page separation lever is in the position shown here.Note: To prevent paper jams, keep the lever in this position for most types of documents.5. Load the originals in the input tray in descending order of paper size with the widest at the back andthe narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are24
facedown and the top edges are slightly angled in the input tray. Center the documents in relation toone another.Note: If you are loading paper business cards, load up to 15 cards horizontally.6. Slide the edge guides against the edges of the widest original.7. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals.Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray andallow the originals to eject freely onto the surface below the scanner. If the scanned images areaffected by the originals ejecting below the scanner, try placing the scanner on the edge of a tablewhere the ejected originals can drop freely.Parent topic: Loading Originals in the Input Tray25
Related referencesOriginal Document SpecificationsOriginal Document SpecificationsYou can load original documents that meet these specifications in your scanner.Paper typePaper sizePaper weightLoading capacityPlain paperLetter (8.5 11 inches[216 279 mm])13 to 56 lb(50 to 209 g/m²)13 lb (50 g/m²): 70 sheetsFine paperRecycled paper21 lb (80 g/m²): 50 sheetsLegal (8.5 14 inches[216 356 mm])35 lb (130 g/m²): 30sheetsA4 (8.3 11.7 inches[210 297 mm])56 lb (209 g/m²): 15sheetsA5 (5.8 8.2 inches[148 210 mm])Loading capacity mayvary depending on thepaper type.A6 (4.1 5.8 inches[105 148 mm])A8 (2.1 2.9 inches[52 74 mm])B5 (7.2 10.1 inches[182 257 mm])B6 (5 7.2 inches[128 182 mm])Width: 2.0 to 8.5 inches (50.8to 215.9 mm)13 to 35 lb(50 to 130 g/m²)1 sheetUp to 56 lb(210 g/m²)15 cards loadedhorizontallyHeight: 15.5 to 240 inches(393.7 to 6,096 mm)Paper business cardsBusiness cardsNote: You can load originals of different sizes, paper types, and thicknesses up to this size: Letter(8.5 11 inches [216 279 mm]).26
Caution: Do not load the following types of originals in the scanner, or they may be damaged or maydamage the scanner: Thermal paper Coated paper Originals with uneven surfaces, such as embossed documents Photos Originals with wet ink Ripped, curled, or wrinkled originals Originals containing staples or paper clips Originals with holes, other than standard hole-punched originals Originals that are bound Originals with carbon paper backing Transparencies Glossy originals Carbon-less paper Perforated originals Originals with labels or stickers Fabric or other non-paper originalsParent topic: Loading Originals in the Input TrayLoading Plastic Cards in the Input TrayYou can load plastic cards that meet the card specifications in the input tray.27
1. Open the input tray, pull out the output tray, and open the stopper. Do not pull out the extensions.2. Slide the input tray edge guides all the way out.28
3. Check to make sure that the page separation lever is in the position shown here.Note: To prevent paper jams, make sure to set the lever back to its original position when scanningstandard single- or multi-page originals.29
4. Load one plastic card printed side down and top edge first into the input tray horizontally, and slide itin until it meets resistance.30
Note: Do not load plastic cards vertically.5. Slide the edge guides against the edges of the card.Plastic Card SpecificationsParent topic: Loading OriginalsRelated referencesPage Separation Lever31
Related topicsScanningPlastic Card SpecificationsYou can load original plastic and laminated cards that meet these specifications in your scanner.Paper typePaper sizePaper thicknessLoading capacityPlastic cards,embossed (ISO781AID-1 compliant)2.1 3.3 inches(54 85.6 mm)0.05 inch (1.24 mm)maximum1 card (horizontal)Plastic cards, standard(ISO781A ID-1compliant)0.04 inch (1.00 mm)maximumNote: Plastic cards with glossy surfaces may not scan properly.Parent topic: Loading Plastic Cards in the Input TrayLoading Special OriginalsYou can load a single envelope, photo, or large, thick, or folded original in the input tray. Make sure theoriginal meets the specifications for special originals before loading it.1. Open the input tray and pull up its extension.32
2. Pull out the output tray and its extension, and open the stopper.Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the inputor output tray extensions and do not open the stopper.3. Slide the input tray edge guides all the way out.33
4. Check to make sure that the page separation lever is in the position shown here.Note: To prevent paper jams, make sure to set the lever back to its original position when scanningstandard single- or multi-page originals.34
5. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown.Slide in the envelopes until they meet resistance.35
6. Do one of the following to load a photo, or folded or irregularly shaped originals: For a folded original, fold and load the original as shown.Caution: Do not load the original with the open side facing down.36
For a photo or an irregularly shaped original, load it in the center of a carrier sheet with the printedside facing down. Make sure the illustration on the front edge of the carrier sheet is facing up. For an A4-size or larger original, fold it as shown and place it in the center of a carrier sheet. Makesure the illustration on the front edge of the carrier sheet is facing up.37
7. Load the original in the input tray as shown until it meets resistance.Folded original38
Photo or irregularly shaped original8. Slide the edge guides against the edges of the original or carrier sheet.9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanningspecial originals.10. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals.Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray andallow the originals to eject freely onto the surface below the scanner. If the scanned images areaffected by the originals ejecting below the scanner, try placing the scanner on the edge of a tablewhere the ejected originals can drop freely.Special Original Specifications39
Parent topic: Loading OriginalsRelated referencesPage Separation LeverRelated topicsScanningSpecial Original SpecificationsYou can load photos, envelopes, or large, thick, or folded originals that meet these specifications in yourscanner.Paper typePaper sizePaper thicknessLarge originals (plainpaper, fine paper, orrecycled paper)Up to this size: A3 (11.7 16.5 0.012 inch (0.3 mm)inches [297 420 mm])maximum(load only in a carriersheet)Envelopes1 carrier sheet(excluding thethickness of the carriersheet)(load only in a carriersheet)PhotosLoading capacityUp to this size: A4 (8.3 11.7inches [210 297 mm])0.012 inch (0.3 mm)maximum1 carrier sheet(excluding thethickness of the carriersheet)4.49 6.38 inches (114 162 mm)0.015 inch (0.38 mm)maximum1 envelope0.012 inch (0.3 mm)maximum1 carrier sheet4.33 8.66 inches (110 220 mm)Irregularly shapedoriginalsUp to this size: A4 (8.3 11.7inches [210 297 mm])(load only in a carriersheet)(excluding thethickness of the carriersheet)Parent topic: Loading Special Originals40
ScanningYou can scan your originals and save them as digital files.Starting a ScanScanning with Document Capture Pro in Simple View - WindowsScanning with Document Capture Pro in Standard View - WindowsScanning with Document Capture - MacScanning in Epson Scan 2Scan Resolution GuidelinesScanning Special ProjectsStarting a ScanAfter placing your originals on your product for scanning, start scanning using one of these methods.Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac).Starting a Scan from a Scanner ButtonStarting a Scan Using the Epson Scan 2 IconStarting a Scan from a Scanning ProgramParent topic: ScanningStarting a Scan from a Scanner ButtonYou can scan using the start button on your scanner. This automatically starts Document Capture Pro(Windows) or Document Capture (Mac) and the scan job you have assigned to the button.Note: Make sure Epson Scan 2 and either Document Capture Pro (Windows) or Document Capture(Mac) are installed on the computer connected to the scanner.1. Make sure the scanner is connected to your computer.2. Load an original in your scanner.Note: Make sure to set the page separation lever for the type of original loaded.3. Press thestart button.41
The scanner starts the job that was assigned to the(Windows) or Document Capture (Mac).start button in Document Capture ProNote: You can view or change the scan settings using Document Capture Pro (Windows) orDocument Capture (Mac).Adding and Assigning Scan Jobs with Document Capture Pro - WindowsAdding and Assigning Scan Jobs with Document Capture - MacParent topic: Starting a ScanRelated tasksLoading Originals in the Input TrayLoading Plastic Cards in the Input TrayLoading Special OriginalsAdding and Assigning Scan Jobs with Document Capture Pro - WindowsYou can view, change, or add available default scan settings when you scan using the start button onyour scanner. You do this by accessing the scan jobs in the Document Capture Pro program.Note: The settings may vary, depending on the software version you are using. See the help informationin Document Capture Pro for details.1. Do one of the following to start Document Capture Pro: Windows 10: Clickand select Epson Software Document Capture Pro. Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. Windows (other versions): Clickor Start, and select All Programs or Programs. SelectEpson Software Document Capture Pro.You see the Document Capture Pro window.2. If you see a Switch to Simple View button in the upper right corner of the window, click it.42
You see a window like this:3. Click the Job Settings button.Note: If you do not see the button, click the symbol in the Job bar.43
You see a window like this:4. To add a scan job, click thenecessary, and click OK.New Job icon, enter a name for the new job, select settings asYou can now use the new scan job when you scan with Document Capture Pro.Note: See the Help information in Document Capture Pro for details.5. To assign a scan job to thestart button, click the6. Select the job that you want to assign to theButton Assignment icon.start button from thedrop-down list.7. Click OK, then click OK again.You can now use the assigned scan job when you scan with thestart button on your product.Parent topic: Starting a Scan from a Scanner ButtonAdding and Assigning Scan Jobs with Document Capture - MacYou can view, change, or add available default scan settings when you scan using the start button onyour scanner. You do this by accessing the scan jobs in the Document Capture program.44
1. Start Document Capture on a computer connected to the product.2. Click theManage Job icon from the toolbar at the top of the window.You see a window showing the current scan job list.3. To add a scan job, click the icon, enter a name for the new job, select settings as necessary, andclick OK.You can
Paper type Paper size Paper weight Loading capacity Plain paper Fine paper Recycled paper Letter (8.5 11 inches [216 279 mm]) 13 to 56 lb (50 to 209 g/m²) 13 lb (50 g/m²): 70 sheets 21 lb (80 g/m²): 50 sheets 35 lb (130 g/m²): 30 sheets 56 lb (209 g/m²): 15 sheets Loading capaci
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