JOB DESCRIPTION Manager / Senior Manager Learning .

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JOB DESCRIPTIONManager / Senior Manager– Learning & Development

2Manager / Senior Manager – Learning & DevelopmentAbout UsThe Indian Institute for Human Settlements (IIHS) is a national education institution committedto the equitable, sustainable and efficient transformation of Indian settlements.IIHS aims to establish an independently funded and managed national university for researchand innovation focused on the challenges and opportunities of India’s urban transition. Theproposed IIHS University will host an integrated programme of quality campus-basededucation and research, training and lifelong learning for working professionals, distance andblended learning, as well as a whole array of practice and advisory services. The university willhave a strong interdisciplinary orientation bringing together theory and praxis that is groundedin the South Asian context and also engages with and draws from knowledge across the globe.For more information, please see http://www.iihs.co.inJob DescriptionLearning & Development (L&D) is a strategically important function at IIHS. The Manager/Senior Manager – L&D will be responsible for developing and implementing an organizationwide Learning & Development strategy that facilitates and drives individual development andcapacity building in line with institutional requirements.The position will involve collaborating effectively with people at all job levels and interactingwith a diverse group of individuals and personalities to ensure the achievement of individual,functional and organizational goals.Activities and TasksResponsibilities would include, but not be limited to, the following: Conducting Training Needs Analysis using both structured and informal methods tocapture requirements across the institution; identifying current and future developmentalneeds at the individual level, and capacity building requirements at the institutional level;Conceptualizing innovative and flexible methods to address the developmental andcapacity building needs identified, including identification of external training programsand conferences, the design and delivery of in-house training sessions, enrollment inonline learning programs, mentoring, self-learning, and other methods as appropriate;Drawing up a comprehensive L&D Plan based on the developmental needs and methodsidentified;Driving and facilitating the implementation of the L&D Plan to ensure smooth executionwith effective outcomes; providing thought leadership around program design anddelivery;Monitoring and evaluation of both structured and informal methods used; makingcontinuous improvements in the approach, process and methods as appropriate;Organizing and anchoring the New Hire Orientation programme to enable easy settling-inand acculturalization of new joinees;Refining existing systems and processes, and setting up new processes as required,including: preparing and tracking the annual L&D Budget; creating and updating theTraining Calendar; tracking training attendance; capturing feedback on training programsas well as conferences and workshops attended.

Manager / Senior Manager – Learning & Development 3Tracking L&D related data and generating regular MIS reports as required;Maintaining a keen understanding of learning & development trends, developments andbest practices.Structure and ReportingAn integral part of the People Function at IIHS, the Manager/ Senior Manager - Learning andDevelopment will report to the Chief People Officer and will be expected to work in closecooperation with other members of the People team. The mentoring and coaching of youngerteam members would also be an intrinsic part of the role.Person SpecificationThe candidate should possess a Master’s degree in Organizational Design, Educational orOrganizational Psychology, Business Administration (MBA) with a specialization in HR, or anyother relevant degree.Must have at least 8 years of relevant experience and a good understanding of L&D systemsand processes, instructional design, content development, training delivery, and evaluation oftraining effectiveness. Exposure to working in an organization involved in education ortraining would be an added advantage.Other qualifications required for this role include: High quality written and verbal communication skills, strong listening skills;Excellent interpersonal skills and a demonstrated ability to interact with all levels in theorganization;Demonstrated success in implementing innovative training techniques and learningtechnologies, in multiple areas including managerial and leadership developmentareas;Experience in conducting organizational, program level, and individual needs analysisto identify learning and development needs; experience in running targeteddevelopment programs;Good knowledge of the training/learning related offerings available in the market,including relevant training organizations and service providers;Exposure to authoring tools, Learning Management Systems (LMS) and eLearningdevelopment systems, tools and resources.This offer is on an exclusive basis, which implies that other professional assignments (whethercompensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken.The search will remain open until the position is filled.

4Manager / Senior Manager – Learning & DevelopmentLocationThis is a paid position with a competitive salary, located in Bengaluru. The role may entailtravel to other locations in India.Review and AssessmentThe role and performance of the incumbent shall be subject to normal review andassessment systems at IIHS.Diversity PolicyIIHS is an equal opportunity employer that encourages women, people with disabilities andthose from economically and socially excluded communities with the requisite skills andqualifications to apply for positions.ContactPlease email an updated resume, along with a cover letter addressing how you meet the aboverequirements, to hr@iihs.co.in (Subject: Manager/Senior Manager – Learning & Development).

Manager / Senior Manager – Learning & DevelopmentsdasdasdxsdasdasdsadIIHS Bangalore City Campus197/36, 2nd Main Road, Sadashivanagar, Bangalore 560 080. India.P: 91 80 6760 6666 F: 91 80 2361 6814IIHS ChennaiFloor 7A, Chaitanya Exotica, 24/51 Venkatnarayana Road, T NagarChennai 600 017. India. T 91 44 6630 5500/6555 6590IIHS Delhi803 Surya Kiran, 19 Kasturba Gandhi Marg, New Delhi 110 001. India.P: 91 11 4360 2798 F: 91 11 2332 0477IIHS MumbaiFlat No.2, Purnima Building, Patel Compound, 20-C, Napean Sea Road,Mumbai 400 006. India.P: 91 22 6525 3874www.iihs.co.in5

Please email an updated resume, along with a cover letter addressing how you meet the above requirements, to hr@iihs.co.in ( Subject: Manager/Senior Manager – Learning & Development). Manager / Senior Manager

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