A PEEK INTO WHAT REAL USERS THINK IT Central Station

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Cloud BackupA PEEK INTO WHAT REAL USERS THINK2015IT Central Station helps tech professionals by providing.A comprehensive list ofenterprise level CloudBackup vendors.A sample of real userreviews from techprofessionals.Specific information to helpyou choose the best vendorfor your needs.DisclaimerIT Central Station Ltd. does not endorse or recommend any products or services. The views and opinions of reviewersquoted in this document, IT Central Station websites, and IT Central Station materials (i.e. Content) do not reflect theopinions of IT Central Station. We make no guarantees about the accuracy, currency, suitability, or quality of the content, andwe assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available byContent authors or other third parties. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

ABOUT IT CENTRAL STATIONUser reviews, candid discussions, and more for enterprise technologyprofessionals.The Internet has completely changed the way we makebuying decisions. We now use ratings and review sitesto see what other real users think before we buyelectronics, book a hotel, visit a doctor or choose arestaurant. But in the world of enterprise technology,most of the information online and in your inbox comesfrom vendors but what you really want is objectiveinformation from other users.We created IT Central Station to providetechnology professionals like you with acommunity platform to share information aboutenterprise software, applications, hardware andservices.Use IT Central Station to: Read and post reviews of vendorsand products Request or share information aboutfunctionality, quality, and pricing Contact real users with relevantproduct experience Get immediate answers to questions Validate vendor claims Exchange tips for getting the bestdeals with vendorsWe commit to offering user-contributed information thatis valuable, objective and relevant. We protect yourprivacy by providing an environment where you canpost anonymously and freely express your views. As aresult, the community becomes a valuable resource,ensuring you get access to the right information andconnect to the right people, whenever you need it.244 5th Avenue, Suite R-230New York, NY ion.com 1 (646) 328-1944 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

ABOUT THIS REPORTThis report is comprised of a comprehensive list of enterprise level Cloud Backup vendors. We havealso included several real user reviews posted on ITCentralStation.com. The reviewers of theseproducts have been validated as real users based on their LinkedIn profiles to ensure that they providereliable opinions and not those of product vendors.IMPORTANT NOTICEDid you find this whitepaper helpful? At IT Central Station, our philosophy is “Give to Get”. Our activecommunity and unbiased reviews are made possible by your participation and as such, we ask that youshare your expertise with us as well. Please email reviews@itcentralstation.com and one of ourcommunity managers will be in touch with you shortly. You can choose to review anonymously or notand your company name will not be included in the review.If you found this report and/or the reviews on IT Central Station useful, we would greatly appreciate yourparticipation in giving back to our community. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

VENDOR (BY RANKING)SOLUTIONAcronisAcronis Backup and RecoveryEMCMozy ProCode42CrashPlanStorsimpleStorsimpleCTERACTERA Cloud BackupDobson TechnologiesDobson Technologies Cloud BackupGlusterGluster Cloud BackupNasuniNasuni Cloud BackupPanzuraPanzuraSecureStoreSecureStore Cloud BackupSpanning Cloud AppsSpanning CloudAT&TSynaptic Storage as a ServiceEMCTwinStrataZettaZetta Cloud BackupZmandaZmanda Cloud Backup 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupRating: 7.42(29 reviews)Rating: 6.0(4 reviews)Rating: 9.0(2 reviews)Rating: 9.0(3 reviews)Reproduction Prohibited

Top Cloud Backup VendorsOver 82,982 professionals have used IT Central Station research on enterprise tech. Here are the topCloud Backup vendors based on product reviews, ratings, and comparisons. All reviews and ratings arefrom real users, validated by our triple authentication process.1. Acronis Backup andRecovery1006113217A4 Co 8 Review 15 Follow verage Rmparwssatingersisons: 7.40 VieChart KeyViews: Number of total page viewsComparisons: Number of times compared to another productReviews: Total number of reviews on IT Central StationFollowers: Number of followers on IT Central StationAverage Rating: Average rating based on reviewsThe total ranking of a product (i.e. bar length) is based on a weighted aggregate ranking of that product's Views (weightingfactor 17.5%), Comparisons (17.5%), Reviews (17.5%), Followers (17.5%), and Average Rating (30%). 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

TOP 5TOP 5Based on ViewsBased on Views of Comparisons10060Acronis Backup and Recovery11324Acronis Backup and Recovery1057Mozy Pro2545Mozy imple911CrashPlan1232PanzuraTOP 5TOP 4Based on FollowersBased on Rating715Acronis Backup and Recovery9.0CrashPlan100Mozy Pro9.0Storsimple66Panzura7.4Acronis Backup and Recovery63Storsimple6.0Mozy Pro60CrashPlan 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

Acronis Backup and RecoveryVendor: AcronisOverview:True Image 2013 by Acronis protects your photos, documents, music, mail, programs, contacts, calendars,and more.TopComparisons:*Veeam Backup vs. Acronis Backup and RecoveryCompared 21% of the time.Backup Exec vs. Acronis Backup and RecoveryCompared 15% of the time.ARCserve Backup vs. Acronis Backup and RecoveryCompared 3% of the time.Top Industries:* Software R&D Company17%Transportation Company13%Media Company10%Government9%1-100 Employees26%100-1000 Employees15%1000 Employees59%Company Size:** Data is based on the aggregate profiles of IT Central Station Users researching this solution. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

ACRONIS BACKUP AND RECOVERY REVIEW BY A REAL USERPaul S. Verified by IT Central StationDesktop Support Manager at a government with 1-100employeesValuable Features:Backups of servers while they are running.Improvements to My Organization:Almost eliminated our need for tape backup.Room for Improvement:Error messages, logs, reliability.Use of Solution:5 years.Deployment Issues:Not during initial deployment but, most upgrades go poorly. Pushing the agent didnot work. We had to install it manually on each server.Stability Issues:Yes, product has been very unstable since version 10 and all versions since then.Scalability Issues:No.WHAT REAL USERSARE SAYING." Almost eliminated ourneed for tape backup buterror messages, logs, andreliability have room forimprovement. ""Over the Network Backupneeds improvement.Works very well with realtime backup of ourdatabase files server""Provides backup andstorage for our productionPC's but the storage noseis stuck frequently and wehave to reboot it.""It takes long to backupdata using Acronis andAcronis doesn't really helpmuch when it becomescomplex.""GUI for management ofbackups could beimproved but quicklyrestores backups withminimum fuss.""Nearly set-and-forget forServer Live Imaging"Customer Service:Great.Technical Support:Average to poor. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

Previous Solutions:Switched away from tape backupsInitial Setup:Pushing the agent did not work. We had to install it manually on each server.Implementation Team:In-house.ROI:2 to 3 years.Pricing:Not available at this time.Alternate Solutions:We liked Acronis true image a lot, so we did not evaluate other vendors.Other Advice:Purchase Veeam, do not buy Acronis. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

ACRONIS BACKUP AND RECOVERY REVIEW BY A REAL USERSalahuddin Dalhatu Verified by IT Central StationIT Logistics Officer at a tech services company with 1-100employeesValuable Features:Acronis Backup Advanced for Windows ServerImprovements to My Organization:We update our Vaccination Tracking System (VTS) software on a monthly basiswith software patches and added features, with Acronis Backup & Recovery, itenables us to always revert to the initial state when we experience challenges withthe test environment. Because of the numerous reports we get from our staff in thefiled while using the VTS, ABR allows us to incrementally backup importantchanges as we continually try to fix compatibility issues with different scenarios.Works very well with real-time backup of our database files server when staffupload information captured from polio vaccination tracking.Room for Improvement:Over the Network BackupUse of Solution:Since September 2013 (14 months)Deployment Issues:Yes, mostly with Acronis Snap Deploy, using network deployment, most clients donot automatically get DHCP settings when using dual network adapters on theServer. And the network settings aren't automatically recognized from the SnapDeploy interface, until set manually. (even after successfully booting into Acronisvia the network).Stability Issues:We haven't seen any issues with stability.Scalability Issues:We haven't seen any issues with scalability.Customer Service:Good. There are a variety of options to choose from. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

Technical Support:Excellent! Have been with the support team severally through chat and sometimesif things get really complicated they assist remotely to access my server and fixthings up for me.Previous Solutions:Yes, I was using Windows Backup and Restore feature. Upon discovering Acronis,I was fascinated by the flexible granular detailed features of 'what to and where to(multiple locations)' Backup and its central management capabilities as opposed toWindows' local system administration.Initial Setup:None that I found difficult. Configuration is mostly wizard-based, so its prettystraightforward.Implementation Team:In-houseROI:Can't really say in monetary terms but it is really Time-saving. Extremely timeefficient.Alternate Solutions:Discovered Acronis first, and went with the solution. Found it to be more userfriendly and flexible.Other Advice:Worth trying out. Worked for me. Should have a good system admin to implementthe solution more effectively. 2015 IT Central StationTo read more reviews about Cloud Backup, please ud-backupReproduction Prohibited

Mozy ProVendor: EMCTopComparisons:*Box vs. Mozy ProCompared 9% of the time.Dropbox vs. Mozy ProCompared 7% of the time.SpiderOak vs. Mozy ProCompared 6% of the time.* Data

Jun 11, 2015 · Veeam Backup vs. Acronis Backup and Recovery Backup Exec vs. Acronis Backup and Recovery ARCserve Backup vs. Acronis Backup and Recovery Compared 21% of the time. Compared 15% of the time. Compared 3% of the time. Top Industries:* Software R&D Company Transportation Company Media Company Gov

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