An Advertising Supplement To The Orange County Business .
TECH Guide Layout 1 7/11/14 10:31 AM Page 45An Advertising Supplement to the Orange County Business Journal July 14, 2014Sponsored by
TECH Guide Layout 1 7/10/14 3:38 PM Page 46B-46 ORANGE COUNTY BUSINESS JOURNALWTECHNOLOGY SOLUTIONS Advertising SupplementJULY 14, 2014A Critical Foundation for Business Successhy do a majority of business leaders point to an upgrade orreplatforming of their ERP or CRM business systems when askedabout the critical foundation components of their success?What methodology allowed them to move from dysfunction and riskto growth and success?If you recognize that your business systems are holding back your company’ssuccess but are concerned about resistance to change, how do you build abusiness case for replatforming your business systems?The advantage of having a solid business case is that you formalize your ideas,gain alignment on them from key stakeholders, and move them past theobjections that usually end in no decision due to undefined risk/reward concerns.The fact is, as many as 72 percent of ERP implementations fail, and one of thekey reasons is a lack of effective planning and a solid business case. For 34 yearsBlytheco has helped business leaders successfully develop a business case forgrowth and success and we want to this experience with you.What Is a Business Case?A business case is a physical document that gets your ideas on paper in aformalized, structured way so everyone can understand the impacts. And it’simportant to note that learning how to create a business case applies acrossinitiatives; you can utilize this skill for other projects in your company, not just ERPtransition.Creating the business case document helps you:u Formalize the idea. Getting ideas on paper helps define the problem andpotential solutions.u Support it with data. Developing evidence for the problem at hand createsurgency around solving it.u Outline the justification for the project. Illustrating the costs and benefits of theproject with facts and numbers paints a clear picture of the needs.u Provide a common language. Getting your teams talking about the problemsand solutions in a common way solidifies your argument and buildsmomentum for your project.u Can easily be updated as new information is gathered. Once yourfoundational document is created, it becomes living, breathing documentationfor your project.What Are the Important Elements in a Business Case?Executive SummaryThis section should provide general information on the issues surrounding thebusiness problem and the proposed project or initiative created to address it. Theexecutive summary captures only the essential elements of the business casebeing presented. Usually, this section is completed last after all other sections ofthe business case have been written. This is because the executive summary isexactly that, a summary of the detail that is provided in subsequent sections of thedocument.Business Case Analysis TeamThis section describes the roles of the team members who developed thebusiness case. It is imperative that participants and roles are clearly defined forthe business case as well as throughout the life of the project. They areresponsible for the analysis and creation of the project business case.Problem DefinitionThis section should briefly describe the business problem that the proposedproject will address. This section should not describe how the problem will beaddressed; only what the problem is.Project OverviewThis section is really the meat of the document, and describes high-levelWork with an ExpertWhen you are ready to engage with a consulting partner to start designing asolution, consider a partnership with Blytheco. Based in Orange County for over34 years, with a nationwide team of over 100 solution experts, Blytheco offersclients a tailored process for evaluating and designing the perfect solution basedon their specific business goals. The company then works with clients throughoutinformation about the project to include a description, goals and objectives,performance criteria, assumptions, constraints, and milestones or phases of theproject. This section consolidates all project-specific information into one chapterand allows for an easy understanding of the project since the baseline businessproblem, impacts and recommendations have already been established.Strategic AlignmentAll projects should support the organization’s strategy and strategic plans inorder to add value and maintain executive and organizational support. This sectiongives your team an opportunity to connect your project to what has been definedas the business strategy by providing an overview of the organizational strategicplans that are related to the project. This includes the strategic plan, what the plancalls for and how the project supports the strategic plan.Cost Benefit AnalysisThis section quantifies the financial benefits of the project as much as possible,illustrating the costs of the project and comparing them with the benefits andsavings to determine if the project is worth pursuing.Alternatives AnalysisAll business problems may be addressed by any number of alternative projects.While the business case is the result of having selected one such option, a briefsummary of considered alternatives should also be included—one of which shouldbe the status quo, or doing nothing. The reasons for not selecting the alternativesshould also be included.ApprovalsThe business case is a document with which approval is granted or denied tomove forward with the creation of a project. Therefore, the document shouldreceive approval or disapproval from its executive review board.Build Your Own Business CaseSome of the most important work we do here at Blytheco is help companiestransition to a new ERP/CRM system. And now we are sharing our best practicesand resources for success with you in a free webinar series designed to enhanceyour knowledge of how to guide your company through such a transition. In six 30minute webinars, you will gain an understanding of the steps needed to get readyto move to a new ERP and get access to the resources that you can usethroughout the process.Resources for building your own business case are available on our blog athttp://bit.ly/blybizcase, including:u A Word-based business case template to get you started.u The Business Case Team Worksheet, to help you define the players on yourproject team.u The “7 Steps for Building a Business Case” Whitepaper, with morebackground on developing effective business cases.u The Slideshare presentation from our “How to Build a Business Case”webinar.u Additional articles and podcasts for learning more about business cases.u Registration link for the rest of our web series “Are You Ready forReplatforming?”Alicia AndersonAlicia Anderson is with Blytheco LLC. Blytheco works tohelp companies meet their business goals with awardwinning software products, tailored solutions, andprofessional services. Blytheco has been serving a selectclientele with their business software needs since 1980.Follow @AliciaKAnderson and @BlythecoLLC on Twitter,and visit www.blytheco.com.their business lifecycle to provide implementation, training, technical support andprocess reviews to ensure that systems stay tuned to changing businessrealities. Blytheco is the premier business software implementer for marketleading products like Sage and NetSuite. Representing a diverse set of products(over 100) means that Blytheco is uniquely positioned to help clients objectivelyevaluate the right solution for their specific needs.
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TECH Guide Layout 1 7/10/14 3:38 PM Page 48B-48 ORANGE COUNTY BUSINESS JOURNALTECHNOLOGY SOLUTIONS Advertising SupplementJULY 14, 2014Coastline Community College Champions Professional Developmentand Employee Retention Through Technical EducationCoastline Community College is one of the best keptsecrets in Orange County for career developmentand retention, and now corporations are starting totake notice and partner with this cutting-edgeacademic institution.Organizations such as the Ben Hudnall Memorial Trusthave partnered with Coastline Community College toprovide quality, innovative and flexible educationalpathways for Kaiser Permanente employees. TheTransportation Security Administration (TSA) has alsotaken advantage of Coastline’s contract education servicesto enhance the professional development of theiremployees.Since it was founded in 1976, Coastline CommunityCollege established its cutting-edge reputation forproviding the professional development resources andprograms that industry employees need to stay successfulin their careers. Coastline is accredited by the AccreditingCommission for Community and Junior Colleges (ACCJC)of the Western Association of Schools and Colleges, andoffers more than 250 online courses for employees topursue an online degree, while working full-time.These partnerships are designed to ensure employeesuccess through the use of Coastline’s academic advisors,counselors and wide variety of technical training resourcesthat help professionals achieve their career goals.Organizations also partner with Coastline Community Collegeto take advantage of their contract education programs formilitary personnel. Military employees who are interested inpursuing an A.A. or A.S. degree can enroll in online or on-sitecourses, whether they are in the Air Force, Navy, Army, MarineCorps, Coast Guard or the Army National Guard. Coastlinerecognizes the maximum credit awarded for military training and experience, anddelivers college-credit courses that help military servicemen and women attain their degrees on the fast track.Coastline Community College also offers organizationsthe opportunity for their employees to receive the verylatest technical education and training leading to aspecialized certification in the high-demand fields ofComputer Security and Networking, Computer InformationSystems, Management and Supervision, Building CodesTechnology, Emergency Management and ProcessTechnology.Coastline’s Computer Networking (Computer ServicesTechnology: CST) and Cybersecurity Programs are someof the highly recognized programs offered. The ComputerNetworking Program has joined CyberWatch West and willbegin teaching an expanded schedule of security classes.Courses range from Principles of Security to Forensicswhere students learn to prevent identity theft, secureinternet activities and set up internet security for theiremployers. The Computer Networking Program specializesin delivering networking technologies, such as CiscoCCNA, CCNP and Cisco Security; CompTia certificationsincluding: A , Network , Security , Linux , CASP;Microsoft MCSE, MCSA, MTA; and VMware.Corporations and government agencies partner withCoastline Community College because of its flexible andcost-effective services that work for their employees’ schedule. Theemployees advance their careers, while organizations buildretention—it’s a win-win!Improve the professional development of your organization’semployees and management staff today. Contact Nhadira Johnson,M.P.A. at 714.241.6186 for more information or visit our website atwww.Coastline.edu/programs. Our centers are located in NewportBeach, Garden Grove, Westminster, Fountain Valley and online.
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TECH Guide Layout 1 7/10/14 3:40 PM Page 50B-50 ORANGE COUNTY BUSINESS JOURNALITECHNOLOGY SOLUTIONS Advertising SupplementJULY 14, 2014How Cloud Voice Can Improve Your Business in 2014n many ways, the responsibilityof managing your smallbusiness has become muchmore complicated in the lastseveral years: Consumers havebecome savvier, competition hastightened and organizing marketingefforts has grown more complicated.The days of small mom-and-popestablishments operating in a locallandscape are over, as the age ofan international playing field hasdawned.Of course, this has caused somefrustrating growing pains for manysmall businesses, who wonder howthey can compete on a global stagewithout bottomless reservoirs offunding and an extensive workforce.Fortunately, several tools haveemerged that can help even theyoungest companies build top-shelfbusiness operations, and many ofthem are cloud based.Down from the CloudIn a few short years, the cloud has grown into one of the most useful anddynamic tools for small businesses. It has allowed companies to storedocuments off-site, capitalize on costly software and create an extensivecatalogue of all incoming and outgoing emails.One new cloud capability, however, may turn out to be more important than allof those other features. Cloud voice systems have become essential forcompanies that want to control costs, increase stability and improve productivity.With a wealth of capabilities — and the list is growing each day — these cloudbased systems make it possible for small businesses to have the mostcutting-edge tools at their fingertips, often without any additional hardware orprohibitive upfront costs.Leveling the FieldIn the past, small businesses often had a ceiling that kept them from gettingtoo big or more efficient. Without an infusion of capital or a stroke ofunprecedented luck, most businesses were constrained by their circumstances.However, inexpensive and easy-to-use technology has changed this, and thecloud is the latest example.The cloud has become a necessary component in most businesses’strategies. Cloud-based telephone systems, which offer a bounty of features andgreater convenience and stability than traditional phone systems, are the latestin this line of improvements. Since their inception, cloud voice systems havebecome essential components of tens of thousands of businesses. However, thequestion remains: How do you know if cloud voice is right for your business?IP Centrex from Cox Business is an advanced cloud-based hosted VoIP phonesystem that delivers business-grade voice service over Cox’s private network.It’s the right answer for businesses looking for flexibility in their communicationsplatform. Here are some features that will show how cloud voice systems like IPCentrex can optimize businesses in 2014:u Never Lose InformationLosing an essential voice mail and experiencing a disruption in phone serviceare two of the biggest fears of many businesspeople. These potential snags canhave serious repercussions for a business’ bottom line and client relations.Cloud-based voice systems like IPCentrex from Cox Businesseliminate these risks. Because theyare managed through professionalfirms and carried out over theinternet, cloud voice systems aremuch more reliable than traditionalphone lines. Furthermore, becausean archive of all voice messages iskept and organized automatically,permanently losing that all-importantmessage is a worry of the past.u Save MoneyWith such important capabilitiesand features, you’d think that acloud-based telephone systemwould be prohibitively expensive formost small businesses. However,with no special hardware requiredand few, if any, upfront costs, that isnot the case. IP Centrex from CoxBusiness has a single monthly feeand multiple packages, whichmakes them perfect for costconscious small businesses.Cloud-based systems in general, and cloud voice in particular, are great waysfor businesses to reduce overhead and save money. Because of this, almostevery aspect of business operation is likely to migrate to the cloud sooner ratherthan later.u Become more EfficientIn addition to saving money, cloud-based phone systems like IP Centrex canalso help companies become more efficient. The role of business telephoneshas changed radically over the past few years, which meant that phone systemshave had to become more complicated and difficult to use. Remotely accessiblevoicemail, elaborate conference calls and call-forwarding technology are allessential for businesses, which has often led to unwieldy, overly complicatedphone systems. Cloud voice systems alleviate many of these problems bycreating a streamlined, professionally hosted infrastructure that is much moreeasily managed than outdated phone systems.u Become more FlexibleIt’s not only phone systems that are changing, however. Most companies,especially small ones, are operating in fundamentally different ways than theirforebears. This is especially evident in the growing number of off-site andfreelance workers. While this situation has helped companies operate on a moreglobal, decentralized level, this has also made inter-team communication moredifficult.This, too, can be solved with cloud-based phone systems. Regardless ofwhere employees are conducting business, they can use these phone systemsto redirect phone calls, convert voice mails into emails, use simple extensionsand share numbers. For executives, the impact of cloud voice systems onmanaging a remote workforce cannot be overstated.As business in the 21st century continues to evolve, tools like IP Centrex fromCox Business can help small businesses stay up to speed and at the forefront ofthe changes.Will your business migrate to a cloud-based voice system in 2014? Talk to aCox Business Solutions Consultant to learn how IP Centrex can help improveyour business. Call 866.906.9738 or visit www.coxbusiness.com.FAST FACTSCox Business is a division of Cox Communications, a Fortune 500 company with more than 6 million residential and commercial customers. The company offershigh-speed Internet services; switched voice and long-distance services; and dedicated voice, data, TV and transport services for home offices, small, mediumand large-sized businesses, school districts and hospitality, government and military properties in 28 markets across the nation.For more information about the telecommunication solutions offered by Cox Business, visit www.cox.com or please call us at 866.906.9738.
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TECH Guide Layout 1 7/10/14 3:40 PM Page 52B-52 ORANGE COUNTY BUSINESS JOURNALCTECHNOLOGY SOLUTIONS Advertising SupplementJULY 14, 2014Cloud: What Is It and How to Use It?loud” seems to be the it word of 2014, and even though it’s widely usedpersonally and professionally, people have mixed emotions about it thatrange from both ends of the spectrum. Some believe it to be the bestthing since sliced bread, with the flexibility and accessibility it provides thetech savvy people of today, while others see it as a threat to privacy, control andsecurity in today’s day and age of increasing vulnerability to digital piracy.Many established resources already rely on cloud technology, as it providesuniversal access. Whether people are using it to simply share family pictures orhold confidential records of a multi-billion dollar enterprise, it’s important to knowthe advantages of cloud technology so that people are able to optimize the cloud’scapabilities without having their heads in the clouds.Cloud UsageLarge companies such as Amazon, Google and Microsoft provide several cloudcomputing resources like servers, software, operating systems, security, storageand programs, which in the past would have been purchased and maintainedindividually. Shared computing means companies no longer need a large capitalinvestment on expensive technology. With the cloud, businesses are able to utilizeother’s computing facilities enabling scalability (having the option to add, removeor change services) and accessibility (having access to services anytime andanywhere with a compatible device).Cloud AdvantageWhat does this all mean to you as a business owner? Utilizing the cloud meansmore capital to leverage due to eliminated upfront costs, ability to upgrade ordowngrade systems and services with minimalistic interruption, and virtual accessto your business. This means an increase in productivity and a decrease in costs,which is ultimately the formula for success.Cloud SolutionThis virtual option for technology sounds great, but how do you take all this fluffycloud knowledge and turn it into tangible options that you can actually use? This iswhere companies like Business Communications Solutions (BCS) grasp the cloudconcept and turn it to executable solutions with quality service and dedicatedexpertise, delivering all the complexities of the cloud into simple plans specific tothe needs of each business.For more information, contact Mariness Didulo at mdidulo@bcsconsultants.com.Business Communications Solutions(BCS), based in Irvine, Calif. and founded in2001, is a technology-driven, single-sourcesolution provider. BCS’s expertise isunderstanding the correlation between everyvoice and data facet to run a business – structured cabling, unifiedcommunications, IT solutions, video conferencing, security services and cloudcomputing. BCS provides complete solutions by combining voice, data andsoftware services with industry leading systems, while maintaining an extensiveline of products partnering with industry powerhouses such as Cisco, Toshiba andShoreTel. These partnerships enable BCS to deliver the most value with the bestquality at a competitive price to fit the needs of every type of business at itsvarious stages: new office establishment, relocation, expansion and systemupgrade.“As a company that is required to have flawless performance in dailyoperations, we expect nothing less than that from the companies that wework with, which is exactly what we found with BCS. They have been anastounding company to work with and are always dependable incompleting the job and surpassing any and all of our expectations. BCSprovides a first-rate experience for their clients and we value theirprofessionalism.”—Arthur C. of Cooper McManuswww.bcsconsultants.comAs BCS always keeps up with the speedof technology, Kumo is currently their mostadvanced line of solutions, specializing incloud computing which unifiescommunication and simplifies technology byelevating businesses in the cloud withKumoPhone, KumoOffice, KumoMail,KumoServer, KumoRecovery andKumoDesktop. These can be bundled together for a scalable, accessible andsecure suite of solutions that is best suited for each company, while offering thestability and security of traditional systems with the features and quality of the nextgeneration.www.joinkumo.com
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TECH Guide Layout 1 7/10/14 3:41 PM Page 54B-54 ORANGE COUNTY BUSINESS JOURNALTECHNOLOGY SOLUTIONS Advertising SupplementJULY 14, 2014MGM Resorts Hits Wi-Fi Jackpot with MobilitieMby Christos Karmis, President, MobilitieGM Resorts International, one of the world’s largest gaming companies,faced an issue that challenges hospitality organizations around theworld: they wanted to provide a great wireless experience for visitors.They also wanted to increase engagement with guests and visitors whowere using the network during their stay or visit to the property. It would includenew, unique options for monetizing this exclusive access, such as providingpartners with a customized branded portal or customer analytic capabilities.BellagioThis wasn’t a small task, even for Mobilitie’s experienced team. Mobilitieproposed a comprehensive Wi-Fi network that spanned eight of MGM’s propertiesin Las Vegas (Bellagio, MGM Grand, Mandalay Bay, The Mirage, Monte Carlo,New York-New York, Luxor and Excalibur). The system would become one of theworld’s largest broadcast Wi-Fi network installations.Managing the network for eight vast properties is never an easy task. As eachvenue is different, it was important for the Mobilitie team to understand the needsof each property in order to maximize network functionality. In an effort to do so,Mobilitie met with MGM Resorts to discuss what the network would need for eachindividual location; then designed a network that would provide the bestexperience for visitors and guests.Mobilitie developed a network that would be able to easily engage with MGM’sguests and visitors. The network was built to provide a seamless experienceamong properties, meaning it would be easy to roam between different propertiessuch as Bellagio and MGM Grand without the need to sign in to a new network ateach venue. Location-based services were included in the design so that visitorscould easily find locations at each venue, whether it was a booth during a largeconvention or the pool for an afternoon swim.Beyond seamless connectivity, Mobilitie worked with MGM Resorts to deliverunique monetization opportunities. The network was designed to provideadditional revenue through advertising or customized, branded portals thatsponsors could leverage to reach their audiences. Mobilitie also designed “Adsfor Access,” where visitors would simply watch a brief sponsored video in order toaccess the network. The network was also designed in tiers, so that MGM Resortscould control the type of access — such as speed or duration — for each guest orvisitor. With location capabilities, MGM Resorts could also provide their guestswith information that’s specific to their precise location.Monte CarloToday, Mobilitie manages the Wi-Fi system at the MGM Resorts, constantlyrefining it to meet the evolving needs of the network on a daily basis. Mobilitiedelivered a turnkey solution that enhanced the mobile experience for all visitors toMGM properties in Las Vegas. By understanding how to best serve MGM,Mobilitie designed a Wi-Fi network solution that is the highest performing in theindustry, increasing connection speed by 30 percent.New York - New YorkAbout MobilitieMobilitie is the premier wireless infrastructure provider of neutral-host DAS,Small Cell and Wi-Fi networks that enable robust wireless communication.Mobilitie installs and operates wireless infrastructure designed to meet theneeds of wireless carriers and venues across all industries, including sportingand entertainment, real estate, hospitality, education, healthcare andgovernment. Mobilitie is headquartered in Newport Beach, CA. For moreinformation please visit www.mobilitie.com.Christos KarmisChristos Karmis oversees Mobilitie’s major DAS and WiFi installations across some of the largest venues in theUnited States. Karmis and the Mobilitie team recently setthe national record during the 2014 Kentucky Derby for thehighest mobile data traffic ever transmitted through a DASnetwork during an eventBefore joining Mobilitie, Karmis specialized in real estateadvisory services and the wireless communicationsindustry with Deloitte Consulting.Prior to joining Deloitte, Christos was an engineer forHarris Corp. specializing in digital mapping, and holds an MBA from theWarrington School of Business at the University of Florida, a ManagementCertificate from Harvard University, and a Bachelor of Science in MechanicalEngineering from Clemson University.
TECH Guide Layout 1 7/10/14 3:41 PM Page 55JULY 14, 2014TECHNOLOGY SOLUTIONS Advertising SupplementORANGE COUNTY BUSINESS JOURNAL B-55The 10 Reasons You Should Partner With SynoptekScomplex technology investment options. Synoptekcan provide subject matter experts and advisors thatenable you to evaluate your options quickly and makethe best decision for your organization.ynoptek delivers IT management andsupport services that enable you to achievegreater business results. Synoptekunderstands your business and then deliversan integrated IT services solution tomaximize your capabilities and ensure that yoursystems work.6. Faster Problem ResolutionOur talented IT operations teams provide ongoingsupport for your IT systems 24/7. Synoptek can solveemployee issues anywhere on the globe through ourremote services team or through a visit by our on-siteengineers.Synoptek Delivers:1. State of the Art TechnologyKeeping up with new technology is time consumingand expensive. Synoptek gives you access to a worldclass technology organization and over 1 Million ofthe newest industry leading technology.2. Lower CostsBy leveraging our capabilities, your business can save money on costlytechnology investments and labor needed to maintain and learn thosetechnologies. Our service options deliver higher service levelsat lower costs.3. Senior Level Experienced TalentWhen choosing to outsource with Synoptek, you areacquiring IT professionals that meet the right qualifications andhave the latest certifications to perform their jobs at an industryleading level. Our employees participate in ongoing training tostay ahead of the next technological advancements.7. Proactive Management of Your TechnologyThe Synoptek team provides risk mitigation serviceswhich keep you protected and informed at all times.We let you know if your systems run the risk of failure, and we take action toremove those risks.8. Exceptional Technology Service and SupportWe have made solid investments in the processes, tools, staff and infrastructurerequired to provide a completely scalable IT solution for your business. Synoptekcan provide a complete outsourced IT management solution or supplementalservices to enhance your internal capabilities.9. Completely ScalableSynoptek provides your business with an IT strategy that positions yourbusiness for emerging opportunities, rapid growth and future sustainability. Yoursystems grow as your business grows.4. Top Notch SecurityTim BrittAs a business executive, it is your responsibility to keep yourCEO, Synoptekcompany’s and your customers’ sensitive information out of thewrong hands. With Synoptek, you can have peace of mind knowing that your datawill be secure.10. Focus on Running Your BusinessBy choosing Synoptek to manage your IT environment, you can concentrate onother areas of your business. Better serve your customers, run your marketi
Cox Business Solutions Consultant to learn how IP Centrex can help improve your business. Call 866.906.9738 or visit www.coxbusiness.com. FAST FACTS Cox Business is a division of Cox Communications, a Fortune 500 company with more than 6 million
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .
On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.
̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions
Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
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Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. Crawford M., Marsh D. The driving force : food in human evolution and the future.
Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. 3 Crawford M., Marsh D. The driving force : food in human evolution and the future.
