Administrator’s Guide For The Polycom UC Software
Administrator’s Guide for thePolycom UC Software3.3.0 June 2010 1725-11530-330 Rev. A
Trademark InformationPOLYCOM , the Polycom “Triangles” logo and the names and marks associated with Polycom’s products aretrademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United Statesand various other countries. All other trademarks are property of their respective owners. No portion hereof may bereproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, withoutthe express written permission of Polycom.Patent InformationThe accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applicationsheld by Polycom, Inc.DisclaimerSome countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation ofincidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personalinjury, so the above limitations and exclusions may be limited in their application to you. When the implied warrantiesare not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. Thiswarranty gives you specific legal rights which may vary depending on local law.Copyright NoticePortions of the software contained in this product are:Copyright 1998, 1999, 2000 Thai Open Source Software Center Ltd. and Clark CooperCopyright 1998 by the Massachusetts Institute of TechnologyCopyright 1998-2008 The OpenSSL ProjectCopyright 1995-1998 Eric Young (eay@cryptsoft.com). All rights reservedCopyright 1995-2002 Jean-Loup Gailly and Mark AdlerCopyright 1996-2008, Daniel Stenberg, daniel@haxx.se Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associateddocumentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights touse, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons towhom the Software is furnished to do so, subject to the following conditions:The above copyright notice and this permission notice shall be included in all copies or substantial portions of theSoftware.THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BELIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OROTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHERDEALINGS IN THE SOFTWARE. 2010 Polycom, Inc. All rights reserved.Polycom, Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, forany purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translatinginto another language or format.As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the softwarecontained within its products. The software is protected by United States copyright laws and international treatyprovision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsiblefor printing or clerical errors. Information in this document is subject to change without notice.ii
About This GuideThe Administrator’s Guide for the Polycom UC Software is foradministrators who need to configure, customize, manage, and troubleshootPolycom SoundPoint IP, SoundStation IP, and VVX phones. This guidecovers the SoundPoint IP 320, 321, 330, 331, 335, 450, 550, 560, 650, and 670desktop phones, the SoundStation IP 5000, 6000 and 7000 conference phones,and the VVX 1500 business media phone.The following related documents for the SoundPoint IP, SoundStation IP, andVVX phones are available: Quick Start Guides, which describe how to assemble the phones Quick User Guides, which describe the most basic features available onthe phones User Guides, which describe the basic and advanced features available onthe phones Web Applications Developer’s Guide, which assists in the development ofapplications that run on the SoundPoint IP and SoundStation IP phone’sMicrobrowser and the VVX 1500 phone’s Browser Technical Bulletins, which describe workarounds to existing issues andprovide expanded descriptions and examples Release Notes, which describe the new and changed features and fixedproblems in the latest version of the softwareFor support or service, please contact your Polycom reseller or go to PolycomTechnical Support at http://www.polycom.com/support/.Polycom recommends that you record the phone model numbers, software(both the BootROM and UC Software), and partner platform for futurereference.SoundPoint IP, SoundStation IP, and VVX models:BootROM version:UC Software version:Partner Platform:iii
Administrator’s Guide for the Polycom UC Softwareiv
ContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii1 Introducing the Polycom UC Software Family of Phones . . . 1–1SoundPoint IP Desktop Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1SoundStation IP Conference Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4VVX 1500 Business Media Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5Key Features of Your Polycom Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–62 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1Where Polycom Phones Fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2Polycom Phone Software Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3BootROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4Polycom UC Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6Resource Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9New Features in Polycom UC Software 3.3.0 . . . . . . . . . . . . . . . . . . . . . . 2–163 Setting up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2DHCP or Manual TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2Supported Provisioning Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4Modifying the Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 3–6Setting Up the Provisioning Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14Deploying Phones From the Provisioning Server . . . . . . . . . . . . . . . . . . . 3–17Upgrading Polycom UC Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20Supporting Current SoundPoint IP, SoundStation IP, and VVXPhones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21Supporting Legacy SoundPoint IP and SoundStation IP Phones . . 3–22Provisioning SoundStation IP 7000 Phones Using C-Link . . . . . . . . 3–24Provisioning VVX 1500 Phones Using a Polycom CMA System . . . 3–25v
Administrator’s Guide for the Polycom UC Software4 Configuring Your System . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1Setting Up Basic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3Called Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4Calling Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5Connected Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5Message Waiting Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6Distinctive Incoming Call Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6Distinctive Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7Handset, Headset, and Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 4–8Local Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9Local Digit Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15Soft Key Activated User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16Idle Display Image Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18Graphic Display Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18Automatic Off-Hook Call Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21Local / Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22Directed Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24Group Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25Call Park/Retrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25Last Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26Setting Up Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26Configurable Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27Multiple Line Keys per Registration . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28Multiple Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29Customizable Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30Multilingual User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31vi
ContentsDownloadable Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32Synthesized Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32Browser and Microbrowser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33Real-Time Transport Protocol Ports . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34Network Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35CMA Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38Recording and Playback of Audio Calls . . . . . . . . . . . . . . . . . . . . . . . 4–38Digital Picture Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39Enhanced Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40Configurable Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45LCD Power Saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48Shared Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48Bridged Line Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50Busy Lamp Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51Voice Mail Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52Multiple Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–53SIP-B Automatic Call Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55Feature Synchronized Automatic Call Distribution . . . . . . . . . . . . . 4–55Server Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–56Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–60CMA Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–61Microsoft Live Communications Server 2005 Integration . . . . . . . . 4–61Access URL in SIP Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–64Static DNS Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–68Display of Warnings from SIP Headers . . . . . . . . . . . . . . . . . . . . . . . 4–72Quick Setup of Polycom Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–73Setting Up Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–73Customizable Audio Sound Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–74Context Sensitive Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–75Low-Delay Audio Packet Transmission . . . . . . . . . . . . . . . . . . . . . . . 4–75Jitter Buffer and Packet Error Concealment . . . . . . . . . . . . . . . . . . . . 4–75Voice Activity Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–76DTMF Tone Generation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–76DTMF Event RTP Payload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–76Acoustic Echo Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–77Audio Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–77Background Noise Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–81Comfort Noise Fill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–81Automatic Gain Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–81vii
Administrator’s Guide for the Polycom UC SoftwareIP Type-of-Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–82IEEE 802.1p/Q . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–82Voice Quality Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–83Dynamic Noise Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–84Treble/Bass Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–84Audible Ringer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–85Setting Up Video Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–85Video Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–85Video Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–86H.323 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–87Setting Up Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–91Local User and Administrator Privilege Levels . . . . . . . . . . . . . . . . . 4–92Custom Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–92Incoming Signaling Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–93Secure Real-Time Transport Protocol . . . . . . . . . . . . . . . . . . . . . . . . . 4–93Configuration File Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–94Digital Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–95Mutual TLS Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–97Secure Real-Time Transport Protocol . . . . . . . . . . . . . . . . . . . . . . . . . 4–98Configurable TLS Cipher Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–100Locking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–101Support for EAPOL Logoff Message . . . . . . . . . . . . . . . . . . . . . . . . . 4–102Configuring Polycom Phones Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1035 Troubleshooting Your Polycom Phones . . . . . . . . . . . . . . . . 5–1Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2BootROM Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2Polycom UC Software Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 5–3Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5Reading a Boot Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8Reading an Application Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9Reading a Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10Testing Phone Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10Uploading Phone’s Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16viii
ContentsAudio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18A Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A–1Master Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2Sample Template Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8 acd/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10 apps/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10 attendant/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–13 bg/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–16 bitmap/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–20 call/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–21 device/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–30 dialplan/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–34 dir/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–43 divert/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–48 dns/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–51 efk/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–53 feature/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–58 font/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–61 httpd/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–63 key/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–63 lcl/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–65 license/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–68 mb/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–69 msg/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–72 nat/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–73 phoneLock/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–74 pnet/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–76 powerSaving/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–76 pres/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–78 prov/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–78 qos/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–79 reg/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–82 request/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–92 roaming buddies/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–92 roaming privacy/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–93 saf/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–93ix
Administrator’s Guide for the Polycom UC Software se/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–95 sec/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–101 softkey/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–108 tcpIpApp/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–112 tones/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–118 up/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–120 video/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–125 voice/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–134 voIpProt/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–141B Session Initiation Protocol (SIP) . . . . . . . . . . . . . . . . . . . . . B–1RFC and Internet Draft Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2Request Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3Header Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–4Response Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6Hold Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–9Reliability of Provisional Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . B–9Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–9Third Party Call Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–9SIP for Instant Messaging and Presence Leveraging Extensions . . B–10Shared Call Appearance Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . B–10Bridged Line Appearance Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . B–10C Miscellaneous Administrative Tasks . . . . . . . . . . . . . . . . . . C–1Trusted Certificate Authority List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1Encrypting Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–4Changing the Key on the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6Adding a Customizable Logo on the Idle Display . . . . . . . . . . . . . . . . . . C–6BootROM/SIP Software Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . C–8Migration Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–9Supported SoundStation IP 7000 / Polycom HDX SoftwareInteroperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–9Multiple Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–9Default Feature Key Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–11Internal Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–17Assigning a VLAN ID Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–21Parsing Vendor ID Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–22Product, Model, and Part Number Mapping . . . . . . . . . . . . . . . . . . . . . C–24Disabling PC Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–25Modifying Phone’s Configuration Using the Web Interface . . . . . . . . . C–25x
ContentsCapturing Phone’s Current Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–28LLDP and Supported TLVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–28Supported TLVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–30D Technical Support Configuration Parameters . . . . . . . . . . . D–1 device/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1 key/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–3 lcl/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–3 log/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–4 voice/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–7E Third Party Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index–1xi
Administrator’s Guide for the Polycom UC Softwarexii
1Introducing the Polycom UC SoftwareFamily of PhonesThis chapter introduces the family of Polycom phones that run thePolycom UC Software, which is described in this guide.This family of phones provides a powerful, yet flexible IP communicationssolution for Ethernet TCP/IP networks, delivering excellent voice quality. Thehigh-resolution graphic display supplies content for call information, multiplelanguages, directory access, and system status. These phones supportadvanced functionality, including multiple call and flexible line appearances,HTTPS secure provisioning, presence, custom ring tones, and localconferencing.These phones are endpoints in the overall network topology designed tointeroperate with other
Polycom SoundPoint IP, SoundStation IP, and VVX phones. This guide covers the SoundPoint IP 320, 321, 330, 331, 335, 450, 550, 560, 650, and 670 desktop phones, the SoundStation IP 5000, 6000 and 7000 conference phones, and the VVX 1500 business media phone. The following relat
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .
On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.
̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions
Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
Bruksanvisning för bilstereo . Bruksanvisning for bilstereo . Instrukcja obsługi samochodowego odtwarzacza stereo . Operating Instructions for Car Stereo . 610-104 . SV . Bruksanvisning i original
Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được
10 tips och tricks för att lyckas med ert sap-projekt 20 SAPSANYTT 2/2015 De flesta projektledare känner säkert till Cobb’s paradox. Martin Cobb verkade som CIO för sekretariatet för Treasury Board of Canada 1995 då han ställde frågan
