An Integrated Solution For Telecom Billing Taxes And .

BrochureCloud Telecommunications Billing SolutionAn integratedsolution fortelecom billingtaxes andcompliancedatagate-i.com

A complete billing solutionMoves, Adds & Changes (MACs)Telecoms servicesVoIPUnified billingMobileMVNO mobile voiceReportsDataGraphsOutput toAccounts/ERP softwareFixed line callingTolls / Toll-freeUnified communicationsThe best VoIP billing solution for MSPsDatagate makes it simple and profitable to bill VoIP and all othertelecommunications services.Datagate is a cloud-based telecommunications billing solution which manages the data aggregation,rating, billing and analysis of all telecommunications products and services.Businesses find it simpler to have one service provider delivering a complete range of IT,telecommunications and data services. The Datagate cloud telecommunications billing solution givesManaged Service Providers a full-service platform to provision, price, report on, and bill any range of VoIP,fixed line calling, MVNO mobile voice and data services.Datagate makes the transition to a pay-per-use business model painless and profitable.Datagate delivers three big advantages12We make telecommunicationsDatagate integrates withbilling, tax and compliance easy. ConnectWise and most popularaccounting systems.Datagate’s partnerships with WoltersKluwer CCHTM SuretaxTM and othercompliance partners automates U.Scommunications tax compliance. Takeback the time you spend invoicing.2View bills within your ConnectWiseenvironment. Pass bills automaticallyinto your accounting system.3Take ownership andcontrol of your customers’telecommunications business.Control the pricing, choose thevendors, bill under your own brand,unify your billing.

Datagate workflow for telecommunications billingAccountingSystemCustomer DataCDR/E-BillPBX/TelcoCloud Billing PortalTax DataTaxReturns Xero SAP Quickbooks and othersGenerateInvoicesPrintor emailCustomerportalCustomersTelecommunicationsTax Service ProvidersSlash your time to marketSee how customers are using your services. Gain insightsthat allow you to create a more compelling customerexperience.With Datagate you scale quickly and slash your time tomarket for new service bundles. It’s easy to gather data,review it and make fast, evidence-based decisions.Datagate partners withWolters Kluwer CCHTM SureTaxTMto automate communications taxcomplianceDatagate’s customised portals for service providers andend-customers allow self-service reporting on usage, trendanalysis and much more. Datagate helps you succeed in theflexible consumption economy by orienting your businessaround customers instead of products.Datagate includes a tax calculation solution that accuratelydetermines and tracks tax consequences of transactions.Datagate customers can rely on CCH SureTax andassociated compliance partners to register them as neededwith state and federal authorities, calculate taxes and fees,and provide the necessary reports to regulatory agencies tomaintain compliance at the federal level.Take ‘ownership and control’ of yourtelecommunications businessThese partnerships automate communications taxcompliance for Datagate’s U.S customers, allowing them tosimplify and de-risk their voice and data services business.Control the pricing, choose the vendors, bill under yourown brand, unify your billing. Datagate also enables directtelecommunications billing for ConnectWise and CCHSureTax users.Your end customers no longer have to deal withtelecommunications carriers. Your business is the only onethey call. New lines, disaster recovery – you can do it all.This is a powerful model that’s putting the technologyservice provider into the role of sole supplier.Use Datagate’s white labelling capability to create newbrands and new services to address fresh markets. Takeownership and control of your telecommunicationsbusiness and move into the strategic role of sole supplier.Datagate selected CCH SureTax based on its superior taxcoverage for the communication industry. CCH SureTax isa web-based tax calculation solution delivered as a SaaScloud computing technology. It is owned by Wolters Kluwer,a leading global provider of tax, accounting and auditinformation.With Datagate you scalequickly and slash your time tomarket for new service bundles3

The ConnectWise connectionConnect all of your Datagate pay-as-you-go billinginto your ConnectWise Manage environment.Managed Service Providers (MSPs) can viewtheir telecommunications services bills withintheir ConnectWise environment, pass billsautomatically into their accounting system, andnever re-key customer details and invoices.Datagate shares customer account details withConnectWise Manage, slashing administrationeffort. Datagate’s integration with ConnectWisemakes VoIP and other telecommunications billingsimple for service providers.ConnectWise clients use Datagate to resell theservices of any upstream telecom or utilitypartners they choose, combining and bundlingtheir service offerings with their own uniquepricing plans and branding. Datagate’s onlinebilling portal plugs into the usage data feeds oftelecommunications carriers and manages thedata aggregation, rating, billing and analysis ofservice usage.Datagate provides the automation that minimisesadministration requirements.4 View bills insideConnectWise Manage Fast to implement Simple to work with Excellent service & support Any carrier, any service

Four steps to U.Scommunications taxcomplianceIn general, compliance can be viewed asfour steps: Registration with tax authorities,calculation of taxes due, invoicing customers fortax due and finally reporting and remitting fundsfor the taxed owed.Although the process of compliance may bemultifaceted, the concept of tax compliance issimple. Tax authorities require that you collectand remit taxes and fees in exchange for theprivilege of providing goods and services to theircitizens.Before you provide a service, you need to registerwith the tax authority (so they don’t have to trackyou down) and after you provide the service,you will need to calculate what is owed and thenreport it to the tax authority. You collect the taxdue from your customers and then remit thosefunds to the authority to clear the liability that isowed. Periodically, the tax authority may audityour activity to see if they agree with the taxamounts that you reported. If they don’t agree,additional tax may be due along with penaltiesand interest.Datagate automatesbilling complianceThe billing system is a critical component ofyour overall operations and capabilities. Froma compliance perspective, the billing functionproduces an invoice which presents to thecustomer the taxes that are owed, in a formatthat complies with Truth-in-Billing laws.To make that happen, the billing system mustpass transactional data to the tax calculationsolution. Then, once the taxes and amounts aredetermined, the tax calculation solution returnsthe amounts and descriptions to the billingsystem for invoice presentation.Proper invoice presentation is essential foroverall compliance. The FCC has adoptedTruth-in-Billing rules to improve consumers’understanding of their telephone bills and tohelp consumers detect and prevent unauthorizedcharges (cramming). Datagate automates billingcompliance.5

CASE STUDYCASE STUDY Dimension4America-wide MSP uses Datagate and Wolters Kluwer CCH SureTax fortelecommunications billing and complianceU.S managed service provider (MSP) Dimension4 is usingDatagate, CCH SureTax and ConnectWise to automate billingand tax compliance for its data and voice services nationwide.Dimension4 is a leading provider of Cloud, data and voiceservices to business customers throughout the United Statesand Canada.When it comes to billing their customers for telecommunicationsservices, Dimension4 uses the Datagate billing solution.Datagate integrates with CCH SureTax to generatetelecommunications invoices that include the taxes of eachof their applicable tax jurisdictions. Datagate uses call datarecords (CDRs) supplied by Dimension4’s telecommunicationscarriers – BroadCloud and Sonus – to ensure invoicingaccuracy. Datagate produces invoices in PDF format, which itemails to Dimension4’s customers.“The service and support from Datagate is excellent. They’veproven to be a reliable and strategic business partner for usand they help make the complex job of telecommunicationsbilling and compliance easy,” says Dimension4 Principal,Anthony Zabit.Dimension4 is required to file telecommunications tax returnsin all the tax jurisdictions in which their customers reside. Fortax and compliance advice and for filing their returns they useTelecom Professionals Inc, a specialist telecommunicationstax and compliance consultancy.Telecom Professionals collects all the data required to filethe various tax returns directly from the Datagate and CCHSureTax systems.6“We use Telecom Professionals for telecommunications taxadvice and to further simplify and de-risk our voice and dataservices business,” Anthony Zabit says.Datagate’s partnerships with specialist telecommunicationstax accountants such as Telecom Professionals of OklahomaCity and GSA of Atlanta, make it easy for Datagate clients tofile all applicable compliance reports, telecommunicationstax returns and required payments.Dimension4 found Datagate through ConnectWise, thesoftware Dimension4 uses to manage its MSP business.Datagate enables ConnectWise customers to connect allof their Datagate telecommunications billing into theirConnectWise Manage environment. MSPs can view theirtelephony services bills within the ConnectWise environmentand pass bills automatically into their accounting system.Datagate shares customer account details with ConnectWiseManage, slashing administration effort.“The Datagate/SureTax/ConnectWise combination has provento be a smart choice for our business,” Anthony Zabit says.CCH SureTax Communications costsand licensing are included with theDatagate online billing portal

Business benefits Integrated with ConnectWise & Wolters Kluwer CCHTM SureTaxTMCombine & bundle multiple service typesQuality, repeatable, well-priced serviceAccurate big-volume invoicingMSP as a single source ICT providerNew revenue streamsWhite labelling enables brand creationIncreased client stickinessManage, measure & bill multiple revenue streamsBranded customer portal & loginIntuitive & simple user interfaceMore responsive serviceKey features Fully managed, branded, secure, online portalAutomated aggregation of data from multiple suppliersDetailed usage, summary charts, tables & trend analysisFlexible re-rating of a diverse range of servicesAccounting, tax & payment system integrationEnd-customer self-management logins & accessView bills within the ConnectWise environment7

Dimension Data New ZealandDatagate helps Dimension Data New Zealand to deliver new ‘single point’ IT andtelecommunications services for clients.“We use Datagate to give our Government, Council and large corporate clients a full analysis of how they areusing telecommunications and data services.”– Shaun Bell, Managed Services, Dimension Data New ZealandVoIP HQ90-day return on Datagate project at reseller VoIP HQ.“We can add a new customer in ten minutes, on whatever rate plan we dream up.”– Paul Wainhouse, Managing Director, VoIP HQDatagate Sales ContactsMark LoveysGreg RobinsonListon PintoCEO and International SalesSales Manager - USSales Manager NZ/AUmark.loveys@datagate-i.com904 567 ate-i.com904 300 3783904 310 1723datagate-i.comto see Datagate customer witter.com/datagate iFor more information or to request a demonstration info@datagate-i.com

A complete billing solution The best VoIP billing solution for MSPs Datagate makes it simple and profitable to bill VoIP and all other telecommunications services. Datagate is a cloud-based telecommunications billing solution which manages the data aggregation, rating, billing and