At The Citywide Training Center - Brooklyn College
The OHRM Professional Development and Learning Management Office serves as the Citywide TrainingCenter’s agency liaison for CUNY and partners with college Human Resources offices to arrange for CUNYemployees to participate in CTC courses. For more information, visit www.cuny.edu/training.Edna Wells HandyCommissionerSUMMER 2013 COURSE CATALOGat the Citywide Training Center
Citywide Training CenterAuthorized Provider & Accredita on ProgramsThe Citywide Training Center (CTC) is an authorized provider of Con nuing Educa on Units (CEUs)and professional development credits for various accredita on programs:Interna onal Associa on for Con nuing Educa on and Training (IACET)NYC Citywide Training Center has been approved as an Authorized Provider by the Interna onalAssocia on for Con nuing Educa on and Training (IACET). In obtaining this approval, the NYCCitywide Training Center has demonstrated that it complies with the ANSI/IACET 1‐2007 Standardwhich is widely recognized as the Standard of good prac ce interna onally. As a result of ourAuthorized Provider membership status, the NYC Citywide Training Center is authorized to offerIACET CEUs for its programs that qualify under the ANSI/IACET 1‐2007 Standard. One CEU is equalto ten hours of par cipa on in an organized con nuing educa on experience under responsible,qualified direc on and instruc on.Universal Public Purchasing Cer fica on Council (UPPCC)Through the UPPCC, individuals who are currently employed in public purchasing have theopportunity to achieve industry‐wide recogni on by earning the Cer fied Public ProcurementOfficer (CPPO) and Cer fied Public Procurement Buyer (CPPB) designa on. The requirements forcer fica on are based on academic and professional experience.Na onal Ins tute on Governmental Purchasing (NIGP)The Na onal Ins tute of Governmental Purchasing (NIGP) is a na onal, non‐profit organiza onproviding support to professionals in the public sector purchasing profession. NIGP provides itsmembers with educa on, professional networking, research, and technical assistance.Con nuing Professional Educa on Credits (CPEs)The Citywide Training Center is registered as a sponsor of Con nuing Professional Educa onCredits (CPEs) with the New York State Board of Public Accountancy; sponsor ID number:002483. One CPE is earned for each 50 minutes of classroom instruc on.COIB Con nuing Legal Educa on (CLE) CreditsIn coopera on with the NYC Conflicts of Interest Board (COIB), the CitywideTraining Center offers a series of workshops focusing on Chapter 68 of the NewYork City Charter and the issues related to conflicts of interest. Con nuing legaleduca on (CLE) credit for par cipa on is provided through the NYC Conflicts ofInterest Board.CTC L&D Summer 2013 Course Catalog2
LEARNING & DEVELOPMENT at the CTCTable of ContentsLearning and Development at the Citywide Training Center Course Formats5 Instructors5 Fees and Payments5 How to Apply6 NYCAPS Registra on6 Cancella on Policy6 Transcripts7 Direc ons to the CTC7Organiza onal and Execu ve Development Por olio9Open Enrollment Courses Communica on Courses10 Computer CoursesAccoun ng/Finance13Databases13Desktop Publishing14E‐mail/Calendars16Graphics17Presenta on18Project Management19Report Wri ng19Spreadsheets20Tablets21Web Page Development22Word Processing23 CUNY Public Administra on Program25 Defensive Driving Courses30 Management and Supervision Courses31 Online Live Training33 Workplace Effec veness Courses353CTC L&D Summer 2013 Course Catalog
LEARNING & DEVELOPMENT at the CTCPrograms of Professional Prac ce Administra ve Professionals Cer ficate (APC) Program37 Audit Courses40 Emergency Management Cer ficate Program41 Energy Management Courses42Building Operator Cer fica on43Cer fied Building Commissioning Professional (CBCP)45Cer fied Energy Manager46 IT Professional and Cer fica on Courses47 LMSW Licensing Program48 NYC Customer Service Professional Cer ficate Program50CTC L&D Summer 2013 Course Catalog4
LEARNING & DEVELOPMENT at the CTCLearning and Development at the Citywide Training Center (CTC)The CTC course offerings are specially designed to meet the training and development needs of all New York Citypersonnel.CTC PROVIDES Turnkey services Courses designed specifically for City employees Instructors who specialize in working with the public sector and know City staff, systems and reali es Rapid course roll‐outs Convenient payment through a simple interagency chargeback agreementCOURSE FORMATS*Open Enrollment CoursesCTC’s Open Enrollment courses include par cipants from a number of agencies. Open Enrollment courses are per‐fect for agencies when they want to enroll one or several of their staff in a course rather than schedule their owncourse. Open enrollment course schedules are published two mes a year for the Summer/Fall and Winter/Spring.Agency‐Specific CoursesThe CTC can provide any class in the catalog as an agency‐specific class. If you are looking to have a course youdon’t see in our catalog, please contact us. CTC professional staff and trainers are able and eager to develop andpresent new courses to meet workforce training needs. Agencies that prefer to train a number of their employeeson specific topics at once may request dedicated workshops scheduled at their convenience.Agency‐Specific courses usually are delivered at the Citywide Training Center in Manha an but can also be offeredat the agency site. See Fees and Payment for informa on about Agency‐Specific course fees.INSTRUCTORSAll CTC courses are led by highly qualified consultants from government, universi es, and the private sector or CTCin‐house trainers. Prac oners of the skills they teach, all CTC trainers bring a wealth of knowledge and experi‐ence in training City personnel that address City‐specific issues and challenges.FEES AND PAYMENTThe Department of Citywide Administra ve Services charges agencies for all training classes in which their employ‐ees are enrolled.* CUNY campus representa ves and employees should not contact the Citywide Training Center directly. All in‐quiries and applica ons related to CTC courses should be directed to the OHRM Professional Development andLearning Management Office through the campus Human Resources Offices.5CTC L&D Summer 2013 Course Catalog
LEARNING & DEVELOPMENT at the CTCHOW TO APPLY FOR TRAININGOpen Enrollment CoursesTo apply for classes, CUNY employees must complete a Citywide Training Center Course Applica on, available atwww.cuny.edu/training (from the homepage, click on “REGISTRATION” to access the form). One applica on maybe used for mul ple course requests and for all types of courses.Applica ons must be signed by the immediate supervisor and submi ed to the college Human Resources Office.The College Human Resources Office must obtain the signature of a Fiscal Officer at the college and then forwardthe applica ons to the CUNY OHRM Professional Development and Learning Management Office, which serves asCUNY’s Agency Training Liaison to the Citywide Training Center. Applica ons sent directly to the CTC from an indi‐vidual employee or college and/or sent without the required authorizing signatures will NOT be processed.PDLM will forward confirma ons for training via email to the Training Contacts in the College HR Offices in ad‐vance of the course(s). College HR Training Contacts are responsible for no fying individual employees of the clas‐ses and dates of training that have been confirmed. Employees should not a end a class for which they have notreceived a confirma on. Employees who have not received a confirma on should contact their college’s HR Office.CANCELLATION POLICYOpen Enrollment CoursesRequests for cancella ons or schedule changes must be made in wri ng by the College HR Office and submi ed toPDLM at least 10 business days prior to the start of a confirmed class. Requests received without the required no‐ce will result in a charge to the college of the full course fee. Colleges may designate a qualified par cipant forsubs tu on up to the commencement of the class without penalty. PDLM should be no fied of the subs tu on inadvance so that they can alert the CTC.PAYMENTNon‐Mayoral agencies must pay by check. Checks must be made payable to: DCAS/Citywide Training Center.Each CUNY college is responsible for ensuring that payment is made to DCAS prior to training. Payment details arereiterated in all training invoice le ers sent by the CTC. The OHRM Professional Development and Learning Man‐agement Office of CUNY forwards invoice le ers to the appropriate campuses via email.All ques ons regarding registra on and payment for CTC courses should be directed to the OHRM ProfessionalDevelopment and Learning Management Office through the College Human Resources Offices.CTC L&D Summer 2013 Course Catalog6
LEARNING & DEVELOPMENT at the CTCTRANSCRIPTSPersonal transcripts are available by contac ng the CTC at: citywidetrainingcenter@dcas.nyc.govDIRECTIONS TO THE CITYWIDE TRAINING CENTERThe Citywide Training Center is moving!Our new loca on will be at 1 Centre Street on the 24th Floor, in Manha an.If an agency has an appropriate training facility, upon request, the CTC can deliver programs at on‐site agencyloca ons.Some computer training classes are held at 290 Madison Avenue (between 40th and 41st Streets) in MidtownManha an.Please contact the Citywide Training Center at 212‐487‐5600 if you are unsure about a class loca on.Closest Subway lines:4/5/6 to Brooklyn Bridge‐City Hall sta onJ/Z to Chambers Street‐Centre Street sta onR to City Hall Sta onA/C to Chambers Street‐Church Street sta onClosest Bus routes:M22 and M157CTC L&D Summer 2013 Course Catalog
LEARNING & DEVELOPMENT at the CTCSAVE THE DATE!September 23, 2013—September 27, 2013Citywide Learning & Development will present ourannual training EXPO at the newCitywide Training Center.CTC L&D Summer 2013 Course Catalog8
ORGANIZATIONAL & EXECUTIVE DEVELOPMENT PORTFOLIOLearning & DevelopmentOrganiza onal and Execu ve Development Por olioCitywide Organiza onal & Execu ve Development (OED) Programs offer an array of learning opportuni esdesigned to introduce par cipants to next and best prac ces in management and leadership. Programs arefacilitated by industry experts and can be agency specific in design and delivery, or offered to individuals throughopen enrollment or an applica on and selec on process. Included in the Organiza onal and Execu veDevelopment Por olio are programs which focus on Assessment and Facilita on, Execu ve Coaching Services, andExecu ve Educa on, such as our premiere Execu ve Development program, The Leadership Ins tute.EXECUTIVE EDUCATIONExecu ve Educa on offers specialized development opportuni es for seasoned execu ves and emerging leadersin City government. Par cipants are offered opportuni es to learn from, and network with, colleagues and areprovided with instruc on from leading authori es in the areas of strategic change, leadership and management,and NYC systems and programs. Each program requires an extensive commitment on the part of the programpar cipants and the agencies sponsoring them. Programs vary in length from 2.5 to 4 months, and consist ofweekly seminars, site visits, applica on projects, and program presenta ons.EXECUTIVE COACHING SERVICESExecu ve Coaching supports individual leadership and management by enhancing strategic thinking capacity,honing skills, and improving communica on techniques. Coaching provides execu ves with the opportunity toexamine current work behaviors, habits and pa erns, seek appropriate clarity, reevaluate assump ons andexperiences, and gain fresh perspec ve and expand their repertoire of management and leadership techniques.ASSESSMENT AND FACILITATIONAssessment and Facilita on programs are offered to managers and leaders who wish to gage strengths andgrowth opportuni es for their team. Assessments are administered by licensed prac oners who provide acontext for how assessment results are to be interpreted and appropriately applied. Par cipants receiveconfiden al, anonymous feedback and, through the use of an ac on or development plan, are offered tools to useto further increase their management capacity.For more informa on on programs offered in the OED Por olio, please contact 212‐669‐3615 orexecu vedevelopment@dcas.nyc.gov.9CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMMUNICATION COURSESOpen Enrollment CoursesCommunica on CoursesAc on GrammarC5031Days of Training: 21.2CEU / 16CPE 250Aug 22‐23This course is designed to answer the most frequently asked ques ons about grammar, punctua on, and theirusage. Focus is on the gramma cal issues that are essen al for ensuring that on‐the‐job wri ng reflects apolished, professional image.SEMINAR OBJECTIVES: Iden fy well‐constructed sentences, correct run‐on sentences and sentence fragmentsCreate transi ons between sentencesUse correct verb tensesLearn the principles of subject‐verb agreementForm possessives of singular and plural nounsUse pronouns correctlyLearn rules of capitaliza on and correct punctua on, including commas, semi‐colons, colons, and quota onmarks Understand the meanings and differences of commonly misused words, including words that sound alike andlook alikeTarget Audience: Individuals who want to enhance or refresh their understanding of Standard English grammarDeveloping Dynamic Listening SkillsC2508Days of Training: 1.6CEU / 8CPE 125July 25This workshop will focus on the skills, knowledge, and a tudes necessary to meet the challenges of listeningeffec vely. Through prac cal exercises, par cipants will improve their behaviors in this cri cal component of thecommunica on process.SEMINAR OBJECTIVES: Assess your own listening strengths and weaknessesIden fy a tudes that interfere with effec ve listeningDis nguish between listening to understand and listening to replySeparate message content from feelingsAchieve results through be er communica onTarget Audience: Professionals seeking to enhance their listening behaviors for improved communica onCTC L&D Summer 2013 Course Catalog10
OPEN ENROLLMENT: COMMUNICATION COURSESProposal and Grant Wri ngC9105Days of Training: 1.6CEU / 8CPE 125Sept 9This workshop helps par cipants develop winning proposals. Par cipants learn how to respond to Request forProposals or grant applica ons in a way that makes the strongest possible case for their agency or organiza on.During the program, par cipants will learn the seven building blocks of a successful proposal and prac ce wri ngseveral sec ons of a “real life” proposal.SEMINAR OBJECTIVES Develop a winning approach: Remember that someone wants to give you money!Understand how decision‐makers determine winnersReview the seven building blocks of a successful proposalPresent your organiza on’s talents, resources and exper se in a compelling manner to the grantorIden fy any weak points in your proposal and developing a strategy to overcome themDevelop a system for reviewing proposals before they are submi edTarget Audience: Grant writers who want to increase their ability to write winning proposalsSuccessful Workplace Communica onC1022Days of Training: 1.6CEU / 8CPE 125Sept 10This workshop will provide par cipants with methods to improve their everyday interac ons with co‐workers andenable them to work more produc vely in group situa ons. Par cipants will evaluate their own communica onstyles and explore methods and techniques for improving their personal communica on effec veness.SEMINAR OBJECTIVES: Assess communica on styles and their impact on othersLearn effec ve ac ve listening techniquesRecognize and respect others’ needsDevelop techniques to achieve greater understandingInterpret verbal and non‐verbal communica on cuesDiffuse and resolve conflict situa onsTarget Audience: Clerical/administra ve staff seeking to improve their communica on effec veness11CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMMUNICATION COURSESWri ng from Start to FinishC9317Days of Training: 1.6CEU / 8CPE 125July 23Many people make wri ng a more difficult and me‐consuming process than it needs to be. This workshopfocuses on how to streamline the wri ng process to save me and produce more effec ve wri encommunica ons. Par cipants will learn how to organize and present informa on for maximum impact, and howto move smoothly from start to finish in the wri ng process.SEMINAR OBJECTIVES: Prepare to write by considering the purpose and audience for your messageOrganize informa on in a clear, logical wayUse outlining as an organiza onal toolUse headings, topic sentences, and transi ons to clarify your messageStay focused on your messageRevise documents to ensure they are clear, concise, and correctTarget Audience: Individuals who want to make their wri ng more efficient and effec veCTC L&D Summer 2013 Course Catalog12
OPEN ENROLLMENT: COMPUTER COURSESOpen Enrollment CoursesComputer CoursesACCOUNTING/FINANCEQuickBooks 2010, Level 1O9350 Online Live*Days of Training: 1.6CEU / 8CPE 125July 15, July 31, Aug 13, Aug 29, Sep13, Sep 30In this course, par cipants will use the basic features of QuickBooks to record and track your businesstransac ons.Prerequisite: This course is designed for persons who have no prior knowledge of how to use QuickBooks, orfor persons who are familiar with the so ware and want to learn about the new features and func onality ofQuickBooks 2010.Next Step: QuickBooks 2010, Level 2DATABASESAccess 2007, Level 1T4041Days of Training: 21.2CEU / 16CPE 250Sept 11‐12Par cipants will create and modify new databases and their various objects. They learn how to maintain dataconsistency and integrity; improve queries, forms, and reports; and also integrate Access 2007 with other ap‐plica ons.Prerequisite: Basic knowledge of computer applica ons.Next Step: Access 2007, Level 2Access 2007, Level 2T4042Days of Training: 21.2CEU / 16CPE 250July 22‐23, Sept 23‐24You have the basic skills needed to work with Microso Office Access 2007 databases, including crea ng andworking with Access tables, rela onships, queries, forms, and reports. But so far, you have been focusing onlyon essen al database user skills. In this course, you will consider how to maintain data consistency, how to cus‐tomize database components, and how to share Access data with other applica ons.Prerequisite: Access 2007, Level 1Next Step: Access 2007, Level 3*For a descrip on of Online Live Training please see pages 33 ‐ 3413CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMPUTER COURSESAccess 2010, Part 1T4051Days of Training: 21.2CEU / 16CPE 250Aug 7‐8In this course, par cipants will create and modify new databases and their various objects. Par cipants willmaintain data consistency and integrity; improve queries, forms, and reports; and also integrate Microso OfficeAccess 2010 with other applica ons.Next Step: Access 2010, Part 2Prerequisite: Basic knowledge of computer applica ons.Access 2010, Part 2T4052Days of Training: 21.2CEU / 16CPE 250Aug 21‐22In this course, par cipants will create complex Access databases by structuring exis ng data, wri ng advancedqueries, working with macros, and performing database maintenance.Prerequisite: Access 2010, Part 1Next Step: Access 2010, Part 3DESKTOP PUBLISHINGInDesign CS5, Level 1T5610Days of Training: 1.6CEU / 8CPE 125July 26In this course par cipants will u lize Adobe InDesign CS5 to create and deliver eye‐catching printeddocuments.Prerequisite: Basic knowledge of computer applica onsNext Step: InDesign CS5, Level 2InDesign CS5, Level 2T5620Days of Training: 1.6CEU / 8CPE 125Sept 25In this course, par cipants will use the advanced features of Adobe InDesign CS5 to create and design contentfor the web and print.Prerequisite: InDesign CS5, Level 1CTC L&D Summer 2013 Course Catalog14
OPEN ENROLLMENT: COMPUTER COURSESInDesign CS6, Part 1T5610Days of Training: 1.6CEU / 8CPE 125July 17In this course, par cipants will learn all the tools needed to give their documents a well‐designed, professionallook, including Paragraph and character styles, layout features, and customized text and graphics u lizing AdobeInDesign CS6.Prerequisite: Basic knowledge of computer applica onsNext Step: InDesign CS6, Part 2InDesign CS6, Part 2T5620Days of Training: 1.6CEU / 8CPE 125Aug 28In this course, par cipants will learn advanced InDesign techniques to enhance the look and func onality oftheir documents.Prerequisite: InDesign CS6, Part 1Publisher 2010, Level 1T8030Days of Training: 1.6CEU / 8CPE 125Sept 18In this course, par cipants will create, format, edit, and distribute publica ons.Prerequisite: Basic knowledge of computer applica ons15CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMPUTER COURSESE‐MAIL/CALENDARSOutlook 2007, Level 1T7041Days of Training: 1.6CEU / 8CPE 125Aug 30In this course, par cipant learns how to compose and send email, schedule appointments and mee ngs,manage contact informa on and tasks, and use notes.Prerequisite: Basic knowledge of computer applica ons.Next Step: Outlook 2007, Level 2Outlook 2007, Level 2T7042Days of Training: 1.6CEU / 8CPE 125Sept 20In this course, par cipants learn to customize their environment, calendar, and email messages to meet theirspecific requirements and who wish to track, share, assign, and locate various Outlook items.Prerequisite: Outlook 2007, Level 1Next Step: Outlook 2007, Level 3Outlook 2010, Part 1T7051Days of Training: 1.6CEU / 8CPE 125July 15In this course, par cipants will use Microso Office Outlook 2010 to manage email, calendar entries, tasks,and contacts.Prerequisite: Basic knowledge of computer applica onsNext Step: Outlook 2010, Part 2Outlook 2010, Part 2T7052Days of Training: 1.6CEU / 8CPE 125Aug 12In this course, par cipants will customize the Outlook environment, calendar, and mail messages, and will alsotrack, share, assign, and quickly locate various Outlook items.Prerequisite: Outlook 2010, Part 1Next Step: Outlook 2010, Level 3CTC L&D Summer 2013 Course Catalog16
OPEN ENROLLMENT: COMPUTER COURSESGRAPHICSIllustrator CS5, Level 2T5411Days of Training: 1.6CEU / 8CPE 125Aug 19In this course par cipants will create complex illustra ons, manage color across a range of devices, work withgraphs and variables, control how illustra ons appear on print and the web, and preview them on mobiledevices.Prerequisite: Illustrator CS5, Level 1Photoshop CS6, Part 2T6640Days of Training: 1.6CEU / 8CPE 125Aug 16In this course, par cipants will delve into some of the more advanced image crea on and edi ng techniques,and be offered hands‐on ac vi es that demonstrate how Photoshop techniques can be used in combina on tocreate exci ng visual effects.Prerequisite: Photoshop CS6, Part 1Visio Professional 2010, Level 1O5440 Online Live*Days of Training: 1.6CEU / 8CPE 125July 19, Aug 5, Aug 21, Sept 6,Sept 19In this course, par cipants will design and manage basic diagrams, workflows, and flowcharts.Prerequisite: Basic knowledge of computer applica ons.Next Step: Visio Professional 2010, Level 2Visio Professional 2010, Level 2T5450Days of Training: 1.6CEU / 8CPE 125June 19In this course, par cipants will create custom elements and a custom template, represent external data as adrawing, and share your work with others.Prerequisite: Visio Professional 2010, Level 1*For a descrip on of Online Live Training please see pages 33 ‐ 3417CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMPUTER COURSESPRESENTATIONPowerPoint 2007, Level 1T5041Days of Training: 1.6CEU / 8CPE 125July 18, Sept 19In this course, par cipants will work with Microso Office PowerPoint 2007 to create electronic presenta‐ons.Prerequisite: Basic knowledge of computer applica onsNext Step: PowerPoint 2007, Level 2PowerPoint 2007, Level 2T5042Days of Training: 1.6CEU / 8CPE 125Aug 16In this course, par cipant gain skills necessary to work with design templates, various types of hierarchies, pro‐cesses, or other diagrams, special effects, web presenta ons, and advanced presenta on delivery.Prerequisite: PowerPoint 2007, Level 1PowerPoint 2010, Part 1T6041Days of Training: 1.6CEU / 8CPE 125Sept 13Par cipants will explore the PowerPoint environment and create a presenta on. Par cipants will add graphicalobjects to a presenta on and modify them. Par cipants will also add tables and charts to a presenta on to pre‐sent data in a structured form.Prerequisite: Basic knowledge of computer applica onsNext Step: PowerPoint 2010, Part 2PowerPoint 2010, Part 2T6042Days of Training: 1.6CEU / 8CPE 125Aug 5In this course par cipants will enhance their presenta on by using features that will transform it into a powerfulmeans of communica on. They will customize the PowerPoint interface to suit the requirements and use fea‐tures to create presenta ons.Prerequisite: PowerPoint 2010, Part 1CTC L&D Summer 2013 Course Catalog18
OPEN ENROLLMENT: COMPUTER COURSESPROJECT MANAGEMENTProject 2007, Level 1O6033 Online Live*Days of Training: 1.6CEU / 8CPE 125Aug 13, Sept 5, Sept 25Par cipants will create a project plan containing tasks, organize these tasks in a work breakdown structure con‐taining task rela onships, create and assign resources, and finalize the project to implement the project plan.Prerequisite: Basic knowledge of computer applica onsNext Step: Project 2007, Level 2Project 2010, Level 1T6043Days of Training: 1.6CEU / 8CPE 125Aug 2In this course, par cipants will create and manage a project schedule using Microso Project 2010.Prerequisite: Basic knowledge of computer applica ons.Next Step: Project 2010, Level 2Project 2010, Level 2T6044Days of Training: 1.6CEU / 8CPE 125Aug 23In this course, par cipants will exchange project plan data with other applica ons, update project plans, createvisual reports, and reuse project plan informa on.Prerequisite: Project 2010, Level 1REPORT WRITINGCrystal Reports 2008, Level 1O9348 Online Live*Days of Training: 21.2CEU / 16CPE 250July 18‐19, Aug 5‐6, Aug 26‐27, Sept16‐17In this course, par cipants will create a basic report by connec ng to a database and modifying its presenta on.This course is designed for persons who need output from a database. In some cases, database programs havelimited repor ng tools, and/or such tools may not be accessible. Par cipants may or may not have programmingand/or SQL experience.Prerequisite: Basic knowledge of computer applica onsNext Step: Crystal Reports 2008, Level 2*For a descrip on of Online Live Training please see pages 33 ‐ 3419CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMPUTER COURSESSPREADSHEETSExcel 2007, Level 1T3044Days of Training: 1.6CEU / 8CPE 125Aug 6, Sept 9In this course, par cipants create and edit basic Microso Office Excel 2007 worksheets and workbooks.Prerequisite: Basic knowledge of computer applica onsNext Step: Excel 2007, Level 2Excel 2007, Level 2T3045Days of Training: 1.6CEU / 8CPE 125Aug 20In this course, par cipants use Excel 2007 to streamline and enhance spreadsheets with templates, charts,graphics, and formulas. They will apply visual elements and advanced formulas to a worksheet to display datain various formats.Prerequisite: Excel 2007, Level 1Next Step: Excel 2007, Level 3Excel 2007, Level 3T3046Days of Training: 1.6CEU / 8CPE 125Aug 29In this course, par cipants will learn how to automate common tasks, apply advanced analysis techniques tomore complex data sets, collaborate on worksheets with others, and share Excel data with other applica ons.Prerequisite: Excel 2007, Level 2Next Step: Excel 2007, VBAExcel 2010, Part 1T3054Days of Training: 1.6CEU / 8CPE 125Aug 1In this course, par cipants will create and edit basic Microso Office Excel 2010 workbooks.Prerequisite: Basic knowledge of computer applica onsNext Step: Excel 2010, Part 2CTC L&D Summer 2013 Course Catalog20
OPEN ENROLLMENT: COMPUTER COURSESExcel 2010, Part 2T3055Days of Training: 1.6CEU / 8CPE 125July 16, Aug 13, Sept 17In this course, par cipants will apply visual elements and advanced formulas to a worksheet to display data invarious formats.Prerequisite: Excel 2010, Part 1Next Step: Excel 2010, Part 3Excel 2010, Part 3T3056Days of Training: 1.6CEU / 8CPE 125July 29, Sept 30In this course par cipants will automate some common Excel tasks, apply advanced analysis techniques to morecomplex data sets, troubleshoot errors, collaborate on worksheets, and share Excel data with other applica ons.Prerequisite: Excel 2010, Part 2TABLETSMaximizing the Use of the iPadT1278Days of Training: 1/2.3CEU 60Sept 27This ½‐day program is designed for iPad users who want to learn how to use the Apple device efficiently. Learnhow to effec vely use the basic func ons and applica ons that the iPad offers. Topics will include: using themul ‐touch screen; customizing the home screen; changing the iPad se ngs; using iCloud; typing; prin ng;using apps; opening and closing apps; searching; se ng up e‐mail; checking, reading and sending e‐mail;sending and receiving text messages; and connec ng to Wi‐Fi.Requirement: Par cipants must provide their own iPadPrerequisite: Basic knowledge of computer applica onsTarget Audience: City managers who are using city‐issued iPads for their day‐to‐day opera ons21CTC L&D Summer 2013 Course Catalog
OPEN ENROLLMENT: COMPUTER COURSESWEBPAGE DEVELOPMENTDreamweaver CS5, Level 1O9313 Online Live*Days of Training: 1.6CEU / 8CPE 125July 26, Aug 12, Aug 28, Sept 11,Sept 27In this course, par cipants will design, build, and upload a website.Prerequisite: Basic knowledge of computer applica onsNext Step: Dreamweaver CS5, Level 2Flash CS5, Level 1T9407Days of Training: 21.2CEU / 16CPE 250July 23‐24In this course, par cipants will create and manipulate a wide variety of objects ranging from simple graphicdesigns to complex anima on sequences using the Adobe Flash CS5 applica on.Prerequisite: Basic knowledge of computer applica onsNext Step: Flash CS5, Level 2Flash CS5, Level 2T9408Days of Training: 21.2CEU / 16CPE 250Aug 20‐21In thi
Citywide Training Center has demonstrated that it complies with the ANSI/IACET 1‐2007 Standard which is widely recognized as the Standard of good prac ce interna onally. As a result of our Authorized Provider membership status, the NYC Citywide Training Center is authorized to offer
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .
On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.
̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions
Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được
DCAS Citywide Learning & Development Course Catalog DCAS Citywide Training Center (CTC) course offerings are uniquely designed to meet all City of New York employees' training and development needs. The DCAS CTC is open for agency-specific training, Sexual Harassment Prevention training (CBT and instructor-led) and open-enrollment (OE) training.
1956 Dartmouth meeting: “Artificial Intelligence” adopted 1965 Robinson’s complete algorithm for logical reasoning 1966 Joseph Weizenbaum creates Eliza 1969 Minsky & Papert show limitations of the perceptron Neural network research almost disappears 9. N OTA B L E A I MOME N TS ( 1970– 2000) 1971 Terry Winograd’s Shrdlu dialogue system 1972 Alain Colmerauer invents Prolog programming .
