OpenNet File Management Overview Accessing . - Sallie Mae

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Quick Reference: OpenNet File ManagementOpenNet File Management OverviewThe OpenNet File Management system is easily accessed through OpenNet Web Loan Delivery. File Management system allowsyou to send, receive, and download your Sallie Mae files. You can also view your Commonline files, print Response reports andretrieve previously downloaded files.AccessingOpenNet OpenNet FileAccessingFileManagementManagementOpenNet File Management can be accessed via the home page tab or the drop-down menu bar.1.2.Log into the OpenNet Web Loan Delivery system. www.opennet.salliemae.com.Select the File Management tab from the home page.3.From here, you can Download Files, Send Files and Find Files.(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management1.2.You can also access OpenNet File Management from the menu bar by hovering your curser over the File Managementoption.You can select Download Files, Send Files or Find Files from the dropdown list.Click Download Files,Send Files or Find FilesNeed assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File ManagementSend Files1.From Send Files, Select Choose File.Click the Choose File button2.Locate your file in your saved folder and then select Open.Click the Open button(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management3.4.The name of your file will be displayed.Select Send File to submit the file for Sallie Mae processing.Displays your file nameClick the Send File buttonto submit file5.Progress bar displays.(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management6.The file information is displayed once the file is sent. It includes the File Name, File Type, File ID, Source, Record Countand the User ID of the person who uploaded the file.Click the View File linkClick the File ManagementHome button7.8.Select File Management Home button to return to the file management home page.Select View File link to view the file you have sent in a CommonLine format.Click the Download link9.Select the Download link if you wish to download this file.Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File ManagementDownload Files1.Select the Download Files link to download files that have been delivered to you.Note: A message will display on this page to if you have files waiting for you to download.Click on Download FileIf you have files readyfor download a messagewill display.(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File ManagementAll files that are ready for download will display on the Download Files page.2.3.Select the Download link to download the selected file.A window pops up asking you to Open or Save your file.Click the Download link4.Select the Save or Save As option to the file to you your designated folder.* If you a web browser other than Google Chrome your file Save option will be slightly different.Click the Save button or arrowsave(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management5.6.Once downloaded these files will display in the Recent File History page.Select Recent File History link to view your downloaded files.Click the Recent File History link(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management7.8.9.The Recent File History page will display the files that have been downloaded.Select the Download link to download the file again if needed.Select View File to view the file in its CommonLine formatClick the Download linkClick the View Report linkClick the View File link10. Select the View Report link to view the file in an easy to read format that is printable.Click the Print Report link11. Select Print Report link to print a report of the file contents.Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management(Find Files1.To find a specific borrower’s file(s), enter the borrower’s SSN or loan CommonLine Unique ID in the File Files search box.Click the Advanced Search LinkCommonline Unique IDEnter SSN or CommonLine UniqueID2.3.Select the Advanced Search link to search files with specific filters and criteria.Enter your filters and criteria and then select the Submit button.Click the Submit button(Continued the next page)Need assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management4.5.6.7.The File Results page will display file(s) based on your search criteria.Select the Download link to download the file.Select the View File link to view the file in CommonLine format.Select the View Report link to view the file in an easy to read format that is printable.Click the Download linkClick the View Report linkClick the View File linkNeed assistance? Contact School Assist: (844) 827-7478Issued: 6/01/2020

Quick Reference: OpenNet File Management Need assistance? Contact School Assist: (844) 827-7478 Issued: 6/01/2020 3. The name of your file will be displayed. 4. Select Send File to submit the file for Sallie Mae processing. 5. Progress bar displays. (Continued the next page) Displays

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