ShorePhone IP 230/230g Telephone User Guide
ShorePhone IP 230/230g TelephoneUser Guide
Document and Software CopyrightsCopyright 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. Allrights reserved. Printed in the United States of America. Contents of thispublication may not be reproduced or transmitted in any form or by anymeans, electronic or mechanical, for any purpose, without prior writtenauthorization of ShoreTel, Inc.ShoreTel, Inc. reserves the right to make changes without notice to thespecifications and materials contained herein and shall not be responsiblefor any damage (including consequential) caused by reliance on thematerials presented, including, but not limited to, typographical, arithmetic,or listing errors.TrademarksShoreTel , ShoreCare , ShoreWare , ShoreGear and ControlPoint areregistered trademarks of ShoreTel, Inc. in the United States and/or othercountries. ShorePhone is a trademark of ShoreTel, Inc. in the United Statesand/or other countries. All other copyrights and trademarks herein are theproperty of their respective owners.PatentsThis product is covered by one or more of the following patents: UnitedStates Patent 6,996,059, United States Patent 7,003,091, United StatesPatent 7,167,486, United States Patent 7,379,540, and United States Patent7,386,114. ShoreTel, Inc. All rights reserved.Version InformationPN 850-1158-02ShorePhone IP 230/230g Telephone User GuideDate: January 6, 2009Company InformationShoreTel, Inc.960 Stewart DriveSunnyvale, California 94085 USAPhone: 1.408.331.3300 OR 1.800.425.9385Fax: 1.408.331.3333www.shoretel.com
ContentsGETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Your Phone's Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Guide to Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7LOGGING IN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11MANAGING CALLS – BASIC FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Placing Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using the Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Using the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Using the Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Sending a Call to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Diverting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Answering Additional Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Placing a Call On or Off Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Redialing and Checking Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 16AUDIO CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Adjusting Ring Tone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Adjusting Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Adjusting Headset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Adjusting Speakerphone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Muting an Active Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17VOICE MAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Logging Into the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Logging In from Another Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Logging In from an External Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Leaving a Message and Message Options . . . . . . . . . . . . . . . . . . . . . . . 23OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Changing Call Handling Mode and Forwarding . . . . . . . . . . . . . . . . . . . 24Changing Automatic Off Hook Preference . . . . . . . . . . . . . . . . . . . . . . . 25Changing Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Programming Your Custom Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Changing the Agent State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Enabling or Disabling Handsfree Mode . . . . . . . . . . . . . . . . . . . . . . . . . 27DIRECTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29MANAGING CALLS – ADVANCED FEATURES . . . . . . . . . . . . . . . . . . . . . . . 30Programmable Custom Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Bridged Call Appearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Silent Monitor / Barge In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Extension Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Answering a Monitored Extension's Call . . . . . . . . . . . . . . . . . . . . . 34Whisper Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Picking Up the Night Bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Toggling the Hunt Group Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Overhead Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Using Group Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Parking and Unparking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37CALL MANAGER SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38WEB ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Viewing Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Rebooting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Adjust Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42QUICK REFERENCE OF COMMON STAR CODES . . . . . . . . . . . . . . . . . . . . 43Office Anywhere Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
GETTING STARTEDWelcome to your ShoreTel IP phone! Your phone has many unique features,including an intuitive visual interface, custom keys, quick dialer directory, callhandling modes for when you do not want to be disturbed, intercom,conferencing up to six parties, and much more.Handset withFinger RestLCD Display141 x 44 pixels, monochromeScroll ButtonSelect optionsin Soft KeysContext-sensitivefunctions definedon display.Indicator LEDFlashing light alertsthe user to incomingcalls and unheardvoice messages.Three Custom Keys indicatorsConfigurable as callkeys, monitoredextensions, speed dialkeys, or programmedkeys.230: keys with greenLED indicator.230g: keys with tricolor LED indicatorHeadset JackDial PadHandset JackAudio Control KeysVolume button controlshandset, headset, speaker,and ring volume. Mute,Speaker, and Headset keysilluminated when functionsare active.Function KeysPerform coretelephonyfunctions.Function KeysoverlayVinyl overlayimprinted withinternationalsymbolsMicrophone5
Your Phone's DisplayYour ShoreTel IP phone's display shows your name and extension, callhandling mode, call appearance, monitored extensions, calls, duration of call,voice messages, date and time, soft key functions, and your phone’s operatingstatus.ShoreTel IP230/230g Idle DisplayYourExtensionStatus IconSpeed allHandlingModeUnheard VoiceMessagesMissedCalls
Guide to Status IconsYour ShoreTel IP phone offers icons to help indicate the call state for thedevice. The table below lists the static and blinking icons, as well as theassociated operational state.IconBlinkIcon230 LEDColor andBlink Pattern230g LEDColor andBlink PatternStateCall AppearanceStatesOffOffIdleOffOffIdle and DNDOffOffIdle and MessageWaitingOffOrangeSteady onIdle, MessageWaiting and DNDGreenSteady onGreenSteady onOff HookGreenSteady onGreenSteady onActive CallGreenSteady onGreenSteady onActive ConferenceCallGreenSteady onGreenSteady onRemote HoldGreen1000ms on,1000ms offGreen1000ms on,1000ms offOffering CallGreen250ms on250ms offGreen250ms on250ms offHeld or Parked Call orConference Call7
IconBlinkIcon230 LEDColor andBlink Pattern230g LEDColor andBlink PatternGreenSteady onRedSteady onWhisper Page CallGreenSteady onRedSteady onActive Call WhisperMutedStateExtension MonitorStates8OffOffIdleOffOrangeSteady onIdle and DNDOffOffIdle and MessageWaitingOffOrangeSteady onIdle, MessageWaiting and DNDGreen1000ms on,1000ms offGreen1000ms on,1000ms offOffering CallGreenSteady onGreenSteady onActive Call Picked UpGreen250ms on250ms offOrange250ms on250ms offHeld or Parked Call orConference CallOffRedSteady onMonitored Ext. onActive CallOffRedSteady onMonitored Ext. onConference CallGreen200ms on100ms off700ms on1000ms offGreen200ms on100ms off700ms on1000ms offMonitored Ext onactive Call OfferingCall
IconBlinkIcon230 LEDColor andBlink Pattern230g LEDColor andBlink PatternGreen800ms on200ms offGreen 800ms onOrange 200ms onPicked up MonitoredExt. Call MonitorExt on Active CallGreen200ms on100ms off200ms on500ms offOrange200ms on100ms off200ms on500ms offPicked up MonitoredExt. Call and Held Monitor Ext on ActiveCallGreen800ms on200ms off100ms on200ms offOrange: 200 ms onGreen: 800 ms onOrange: 200 ms onGreen: 100 ms onPicked up MonitoredExt. Call MonitorExt held Active CallStateBridged CallAppearance StatesOffOffIdleGreen1000ms on,1000ms offGreen1000ms on,1000ms offOffering CallGreenSteady onGreenSteady onActive Call Picked UpOffRedSteady onLine In-UseGreen250ms on250ms offGreen250ms on250ms offHeld or Parked Call orConference CallFeature Key WithExtension TargetStatesOffOffIdle or Offering CallOffRedSteady onConnected or HeldCall9
IconBlinkIcon230 LEDColor andBlink Pattern230g LEDColor andBlink PatternOffOrangeSteady onDNDOffRedSteady on(Dial/Transfer MailboxOnly) MWIGreen1000ms on,1000ms offGreen1000ms on,1000ms off(Pickup, Pick/Unpark,Pickup NightBellOnly) OfferingGreen250ms on250ms offOrange250ms on250ms off(Unpark, Pick/UnparkOnly) Held/ParkedStateToggle Functions(Record, WhisperMute)10OffOffFunction OffGreenSteady onOrangeSteady onFunction AvailableGreen250ms on250ms offOrange500ms on500ms offRecord ActiveGreen250ms on250ms offOrange500ms on500ms offWhisper Mute Active
LOGGING INIf you are using your phone for the first time and no extension has beenassigned, the phone's display shows “Available.” You can place calls but notreceive them. You need to log in, change your password, record your name,and assign your extension to this phone. To log in:Voice Mai lStep 1Press.Step 2Enter the extension number assigned to you by your systemadministrator.Step 3If your system administrator assigned you a password, enterit now (otherwise enter a default password of 1234), andpress.Step 4Enter a new password followed by. Check with yoursystem administrator for password length. Repeat to confirmpassword.Step 5Speak your name and pressfollowing options:, then press one of theAcceptReviewRe-recordDeleteCancelStep 6To assign your extension to this phone, pressmail options, and then pressThen, pressfor voiceto re-assign the extension.You are now logged in. Your phone can receive calls, and you can check fornew messages. With appropriate permissions (set by your systemadministrator), you can log into any ShoreTel IP phone on your network toassign your extension to that phone.11
MANAGING CALLS – BASIC FEATURESPlacing CallsUsing the HandsetTo place an internal call, pick up the handset and dial the extension. To placean external call, dial the trunk access code, then the phone number.To end a call, hang up the handset.Using the SpeakerphoneTo place an internal call, press the Speakerphone buttonand dial theextension. To place an external call, dial the trunk access code, then the phonenumber.To end a call, press the Speakerphone buttonagain.Using the HeadsetTo place an internal call, press the Headset buttonand dial theextension. To place an external call, dial the trunk access code, then the phonenumber.To end a call, press the Headset buttonagain.The figure below shows the information that appears on your ShoreTel IPphone when an outbound call is placed. Note that the soft keys at the bottomof the window are different from the soft keys that appear when the phone isidle – they now allow you to park the call or hang up.Outgoing call: ShoreTel 230/230gDurationof CallCallCallRecipient’s Recipient’sExtension Name12SoftKeys
Answering CallsRing tones, the blinking Incoming Call Icon, and the flashing red LED light inthe top right-most corner of your phone all identify an incoming call on yourphone. A double ring signals an internal call, while a single ring signals anexternal call. On ShoreTel 230 and 230g phones, the call key also blinks green.If the information is available, the caller’s name, number, and the incomingcall icon appear on your display, as shown in the figure below. (The caller'sname may be abbreviated to fit on one line.)IncomingCall InformationTo answer the call, do one of the following:Using the HandsetTo answer a call, pick up the handset when the phone rings.To end a call, hang up the handset.Using the SpeakerphoneTo answer a call, press the Speakerphone buttonlights green.To end a call, press the Speakerphone button. The LED in the buttonagain.Using the HeadsetTo answer a call, press the Headset buttongreen.To end a call, press the Headset button. The LED in the button lightsagain.13
Sending a Call to Voice MailWhen an incoming call arrives, a To VM soft key becomes available, as shownin the figure on the previous page. Press the To VM soft key to send the callerdirectly to your voice mailbox.Diverting a CallYou can send an incoming call to another extension or to an outside numberwithout answering it.Transfe rStep 1Press.Step 2Enter the number, or press the extension's custom key.Step 3Press the Transf soft key to complete the transfer to anextension.Answering Additional CallsWith the appropriate permissions, you can receive up to 16 incoming calls atonce. (The maximum number is set by your system administrator.) If youreceive an incoming call while you are on the phone, you can press theblinking call appearance button to answer the incoming call, and the currentcall will automatically be put on hold.Alternately, if the phone is out of call appearance buttons, youcan interactHoldwith multiple calls by repeatedly pressing the Hold button.If you receive an incoming call while you are on another call, you will hear abeep on the call. To answerthe incoming call and put the current call on hold,Holdpress the Hold button. To return to Holdthe previous call, press the callappearance key or press the Hold buttonagain to toggle through thecalls.Transferring a CallTo transfer a call from your extension to another number:Press the Transfer buttonStep 2At the prompt, dial the number (or press the extension'scustom key, or use the Directory to find the party), then doone of the following:a14Transfe rStep 1. The call is put on hold.Complete a blind transfer by hanging up or by pressingthe Transf soft key.
bSpeak to the recipient before transferring by pressing theConslt soft key. After consultation, press the Yes soft keyto complete the transfer, or press the Cancel soft key toabandon the transfer and return to the original call.cConsult by intercom by pressing the More soft key, andthen pressing the Intcom soft key.dSend the call to the recipient's voice mailbox by pressingthe More soft key, and then pressing To MB.Making a Conference CallTo conference a party into a connected call:Confe renc eStep 1Press the Conference button. The call is put on hold.Step 2Dial the extension of the party you would like to conference.Step 3Press the Confrn soft key to ring the party directly.orDial the number and press the Conslt soft key to speak withthe recipient before ringing him or her into the conferencecall. After consultation, press the Yes soft key to completethe conference call, or press the Cancel soft key to return tothe original two-party call.Step 4Repeat to add additional parties.With the appropriate permissions (set by your system administrator), you canconference up to six parties into a single call.After a conference is established, you can use the Show soft key to display allconferenced parties. If you wish to disconnect a party, scroll to the party'sentry and press the Drop soft key.Using the IntercomThe Intercom function allows you to connect with another party withoutringing the party through a call line. Both you and the recipient must be usinga ShoreTel IP phone and have permission to use this feature (set by yoursystem administrator). To intercom another party:Inte rco mStep 1Press.Step 2Dial the party’s extension, or press the custom key associatedwith the extension.15
Step 3Press the Intcom soft key.Step 4To end the call, press the HangUp soft key.orYou can dial the recipient's number on the keypad, then press theIntcom soft key; press the HangUp soft key to hang up.NOTE An intercom call overrides all other call handling modes on the dialedextension. This allows you to intercom a user whose phone is forwardalways to voice mail.Placing a Call On or Off HoldHoldTo place a call on hold, press the Hold button, or press the call's customkey, if available. On the ShoreTel 230 and 230 phones, the custom key blinksgreen, at which point you can safely place the handset on hook (or press thespeaker or headset button) without ending the call. To take the call off hold,pressthe custom key with the blinking green LED, or press the Hold buttonHoldagain.If you are not on another call while a call is on hold, you will hear a reminderring in 15 seconds and at one-minute intervals after that. If you have receivedseveral calls, you will receive a reminder ring for the call that has been on holdthe longest.If you have multiple calls on hold, you can press the green blinking LEDassociated with the call that has been placed on hold to answer that call.If you have more than one call onHold hold, you'll hear a dial tone. At this time,you can press the Hold buttonagain to make the next call in the stackactive. Note that the LED associated with an active call will light solid green,while calls that have been placed on hold will blink.Redialing and Checking Missed CallsYou can use the Redial function to dial not only the last number you called,but the last several calls you made and received, including those you missed(denoted by theicon). The date and time information appears directlyabove the soft keys for the selected call. To redial a call:Step 1PressRedial. Press it again to dial the last number you called.orUse the Scroll button to select the number you want to call,then press the Dial soft key. (You can also press the Intcomsoft key to intercom the recipient.)16
AUDIO CONTROLSAdjusting Ring Tone VolumeTo adjust the ring volume, while the handset is on hook and the speakerphoneis off, pressandon the volume button. By pressingrepeatedly,you can turn the ringer volume off.Adjusting Handset VolumeTo adjust the handset volume, while the handset is off hook,pressandon the volume button.Adjusting Headset VolumeTo adjust the headset volume, while the headset LED is illuminated,pressandon the volume button.Adjusting Speakerphone VolumeTo adjust the speakerphone volume, while the speakerphone LED isilluminated, pressandon the volume button.Muting an Active CallTo mute the active call, press the Mute buttonun-mute the call, press the button again. The LED turns red. To17
VOICE MAILA steadily flashing light on your phone’s right-most upper corner and stutterdial tone signifies that you have unheard messages. The number of unheardmessages appears on the idle screen of your phone’s display by the icon.Logging Into the Main MenuVoice Mai lTo log in to the main voice mail menu, press the Voice Mail button,then dial your password followed by. (Your default password is 1234.)Logging In from Another ExtensionTo log in to the main voice mail menu from another extension, press the VoiceMail button Voice Mai l , followed by, then your extension, followed by yourpassword, and then.To log in to the main voice mail menu from an analog phone, press,then your extension, followed by your password, and then.Logging In from an External PhoneTo log in to the main voice mail menu from an external phone, dial the voicemail access number provided by your system administrator, press, thenyour extension, then your password followed by.Listening to and Interacting with New MessagesFrom the Main Menu, you can listen to and replay new messages bypressing. To interact with new messages, press one of the following:Replay the messageSave the messageDelete the messageForward the messageAfter recording the prefacing remark, press:If correctReviewRe-recordCancel recordingAfter addressing the message, presssimply hang up to send the message.Reply to the message18to mark it urgent, or
Choose one of the following options:Reply with a voice messageReply with a call backReturn to the previous menuHear envelope information (time and date sent)Move backwardWhile listening to a message, you may “rewind” to several secondsearlier in the message.PauseMove forwardWhile listening to a message, you may “fast forward” to severalseconds later in the message.Followed byto Transfer to AssistantWhile listening to a message, you may contact the assistant toinquire or share information about a voice mail.Continue to next messageCancel message reviewSending Messages from Voice MailFrom the Main Menu, you can send messages by pressing. Thefollowing options are available while recording your message:CancelDone recordingReviewRe-recordAfter you are satisfied with your recording, you will be prompted to enterthe recipient’s extension. At this time, you have the option to press:Additional addressing optionsLook up recipient by name in a directorySpecify a personal distribution listBroadcast to all extensionsCancel addressing options19
After the message is addressed, if desired, you can press:Mark / unmark urgentRequest return receiptListening to Saved MessagesFrom the Main Menu, you can listen to saved messages by pressing.To interact with saved messages, press any one of the options under“Listening to and Interacting with New Messages” on page 18 (exceptfor option 2).Mailbox OptionsPressto access various options for your personal mailbox, thenpress one of the following:Record personal greetingNOTE When you record a personal greeting, it is linked to the currentactive call handling mode.Record your personal greeting for the current active call handlingmode at the tone and press, then select from the Choose call handling modeFor more information on call handling, see “Changing CallHandling Mode and Forwarding” on page 24. The following modesand options are available:StandardIn a MeetingOut of the OfficeExtended AbsenceCustomCancel20
Reassign extensionIf you have the proper permission, you can assign your extension toany phone. The following options are available:Assign the extension1Unassign the extension (The phone reverts to the extensionoriginally assigned to it.)To assign to your extension to your last external number.Set your passwordEnter your new password, followed byPressand repeat to confirm.to cancel.Disable or enable envelope informationUse this option to turn on/off the envelope information whichcontains the date/time of the message, caller ID and/or the recordedname of the person who left the voice mail message.Record your namePresswhen you are finished recording your name, then choosefrom the following options:AcceptReviewRe-recordDelete and use default system recordingCancelListen to your deleted messagesAs a safeguard against accidental erasures, the system retainsdeleted messages for a few hours. To listen to your deletedmessages, press. Voice mail plays all the deleted messages stillavailable to the system. During playback, you can manage deletedmessages as if they were newly arrived messages. Presstorestore the deleted message to a saved message.Remove deleted messages1. If you assign your extension to a phone that is normally occupied byanother user, calls to the original user’s extension will go to the forwarding destination as defined by their active Call Handling Mode.21
The following options are available:ConfirmCancelAdditional optionsThe following additional options are available:Enable or disable Outlook automated call handlingChange e-mail delivery optionsDisable e-mail deliveryEnable e-mail deliveryEnable e-mail delivery with voice message attachedMark voice messages heard after e-mail deliveryChange agent stateLog in and assign extensionLog outLog in without assigning extensionChange Find Me forwarding stateBy enabling Find Me, callers who are routed to your voicemail box can be instructed to press 1 and the voice mailsystem will call you at one of two possible numbers whereyou can be located. To set the Find Me destinations, usePersonal Call Manager or Web Access.EnableDisablePrevious menuCancel current operationLog OffReturn to Auto-AttendantTransfer to AssistantHear Mailbox StatusSelect this option to hear the number of unheard messages.22
Leaving a Message and Message OptionsWhen your call is sent to voice mail, you may leave a message whenprompted, or you can use one of the following options while listening to themailbox greeting:Bypass greeting and leave a message, then hang up to send it.Transfer to assistant.Forward to recipient’s Find Me destination (an optional number wherecalls can be forwarded) — if enabled; otherwise you will be prompted torecord a message.Transfer to auto-attendant.After message recording, select from one of the following options:Message Options, then:Send messageCancelReviewRe-recordMark / unmark urgentTransfer to auto-attendantTransfer to assistantRe-recordSend message, transfer main menuSend message, forward to recipient’s Find Me destination, if enabledSend message, transfer to auto-attendantNOTE Hanging up sends the message.23
OPTIONSChanging Call Handling Mode and ForwardingNOTE Use Personal Call Manager or Web Access to configure the modes withdifferent call forwarding destinations and personal greetings.You can set one of five distinct call handling modes for your extension,including four “Do Not Disturb” options to forward incoming calls or sendthem to voice mail. You can record personal greetings, which are linked to theactive call handling mode.By default, your phone is set to Standard mode, which allows you to answerall incoming calls. Other mode options include In a Meeting, Out of Office,Extended Absence, and Custom.You can use the Options buttonfollowing:Step 1Optionsto select the desired mode by doing thePress the Options buttonand thenOptions, followed by your password.Step 2Verify that the 1. Call Hndlg is highlighted and then pressthe Edit soft key.Step 3Scroll to the desired setting and press the OK soft key.Step 4Press the Done soft key.NOTE You can "one-touch" toggle between Standard and In a Meeting byusing the Mode soft key (located on the phone display) without havingto log in under the Options button.You can also change the call forward destination for each call handling mode.Step 1Press the Options buttonand then24Options, followed by your password.Step 2Verify that the 1. Call Hndlg is highlighted and then pressthe Edit soft key.Step 3Select the desired call handling mode and press the Edit softkey.Step 4Enter the desired number and press the OK soft key.
Changing Automatic Off Hook PreferenceShoreTel users who frequently use a headset may want to use the AutomaticOff Hook Preference feature to select which audio path (speakerphone orheadset) is automatically activated when placing or receiving calls. You cancontrol the call activity with Personal Call Manager.To configure the Automatic Off-Hook Preference feature, follow the procedurebelow:Step 1Press the Options buttonand thenOptions, followed by your password.Step 2Press 2 or scroll to the second option from the list 2. AutoOff-Hook.Step 3With this option highlighted, press the Edit soft key.Step 4Scroll to 2. Headset, and press the OK soft key or select 1.Speaker to keep it on speakerphone.Step 5Press the Done soft key.Changing Ring ToneYou can choose between four distinctive ring tones to help you distinguishyour
Conference Call Feature Key With Extension Target States Off Off Idle or Offering Call Off Red Steady on Connected or Held Call Icon Blink Icon 230 LED Color and Blink Pattern 230g LED Color and Blink Pattern State. 10 Off Orange Steady on DND Off Red Steady on (Dial/Transfer Mailbox Only) MWI Green 1000ms on, 1000ms offFile Size: 430KBPage Count: 44
e d i u G r e s 8U ShoreTel IP Phone 230/230g 1 ShoreTel IP Phone 230/230g Guide to Status Icons Guide to Status Icons Your ShoreTel IP phone offers icons to help indicate the call state for the device. The table below lists the static and blinking icons, as well as the associated operational state. Icon Blink Icon 230 LED Color and Blink Pattern
280 TRANSMISSIONS TRASMISSIONI 230.0014 Vespa PE 200 - Racing 230.0015 Vespa 50 FL/Ape 50 FL 3 230.0016 Vespa 50 FL/Ape 50 FL 230.0017 Vespa 50 FL/Ape 50 FL Racing 230.0010 Ape 50 - Vespa 50/125 230.0011 Minarelli Am6-Aprilia 50 Rs,Rx 230.0012 Derbi Senda - GPR 230.0013 Vespa 50/125 230.0018 Vespa PX 125/150 Racing 6M 230.0019 Yamaha T-Max 500 230.0020 Yamaha T-Max 530 230.0021 Vespa per Kit .
Taurus 120 12 450 230 3 Meteor CSI 20 17 160 230 3 Mariner CSI 40 17 270 230 3 Sirius CSI 80 12 320 230 3 Titan CSI 100 12 410 230 3 Taurus CSI 120 12 450 230 3 Altus 50 RTS 6/17 6 17 90 230 5 Altus 50 RTS 10/17 10 17 120 230 5 Altus 50 RTS 15/17 15 17 140 230 5 Altus 50 RTS 25/17 25 17 170 230 5
Abe, Genki 064 31798 001 039 230 86/05/05 Abendroth, Walter 100 325769 001 001 230 86/11/03 Aberg, Einar 105 009428 001 155 230 86/16/05 Abetz, Otto 100 004219 001 022 230 86/11/06 Abjanic, Theodore 105 253577 001 132 230 86/16/01 Abrey, Richard See Sovloot (100-382419) Abs, Hermann J. 105 056532 001 167 230 86/16/06 Abualy, Aldina 105 007801 001 183 230 86/17/02 Abwehr 065 37193 001 122 230 .
Abraham Michael K Capt 1010362 1 230/86/26/03 Abrahamovitz Moses T/Sgt 33751543 2 230/86/26/03 Abrahams Isaace L 39090318 1 230/86/26/03 Abrahamson Albert Pvt 32966288 1 230/86/26/03 Abrahamson John D P-4 1 230/86/26/03 Abrams Allen P-7 2 230/86/26/03 Abrams Leonard 2 230/86/26/03
990 990 23 120/60 995 995 23 230/50 989 989 23 230/60 Models Covered (Painted Interiors) Model Catalog No. Capacity (cu ft) Voltage 5902 902SS 13 230/50 5903 903SS 13 120/60 5909 909SS 13 230/60 5904 904SS 17 120/60 5905 905SS 17 230/50 5910 910SS 17 230/60 5906 906SS 23 230/50 5956 956SS 23
695 Ultra Max, Standard, ProContractor, IronMan Models Model Voltage Standard Hi-Boy Standard Lo-Boy ProContractor IronMan 16X656 230 X 16X657 230 X 16X658 120 X 16X659 120 X 16X660 230 X 16X811 120 X 16X812 230 X 16Y635 230 X 16Y637 230 X 16Y638 120 X 16Y639 230 X 795 Ultra Max, Standard, Pr
Extracts from ASME A17.1, Section 2.27 Emergency Operation and Signaling Devices1163 Life Safety Code Handbook 2009 power to be removed from any elevator until the ele-vator is stopped. NOTE (2.27.2.4): The selector switch(es) should nor-mally be placed in the “AUTO” position. 2.27.2.5 When the emergency or standby power sys-tem is designed to operate only one elevator at a time, the .
