USER GUIDE5.5.3 December 2017 3725-20598-007A Polycom Trio Solution
Copyright 2017, Polycom, Inc. All rights reserved. No part of this document may be reproduced,translated into another language or format, or transmitted in any form or by any means, electronic ormechanical, for any purpose, without the express written permission of Polycom, Inc.6001 America Center Drive San Jose, CA 95002 USATrademarks Polycom , the Polycom logo and the names and marks associated with Polycom productsare trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in theUnited States and various other countries.All other trademarks are property of their respective owners. No portion hereof may be reproduced ortransmitted in any form or by any means, for any purpose other than the recipient's personal use, withoutthe express written permission of Polycom.Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in thisdocument, Polycom makes no warranties or representations as to its accuracy. Polycom assumes noliability or responsibility for any typographical or other errors or omissions in the content of this document.Limitation of Liability Polycom and/or its respective suppliers make no representations about thesuitability of the information contained in this document for any purpose. Information is provided "as is"without warranty of any kind and is subject to change without notice. The entire risk arising out of its useremains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for anydirect, consequential, incidental, special, punitive or other damages whatsoever (including withoutlimitation, damages for loss of business profits, business interruption, or loss of business information),even if Polycom has been advised of the possibility of such damages.End User License Agreement BY USING THIS PRODUCT, YOU ARE AGREEING TO THE TERMS OFTHE END USER LICENSE AGREEMENT (EULA) . IF YOU DO NOT AGREE TO THE TERMS OF THEEULA, DO NOT USE THE PRODUCT, AND YOU MAY RETURN IT IN THE ORIGINAL PACKAGING TOTHE SELLER FROM WHOM YOU PURCHASED THE PRODUCT.Patent Information The accompanying product may be protected by one or more U.S. and foreignpatents and/or pending patent applications held by Polycom, Inc.Open Source Software Used in this Product This product may contain open source software. You mayreceive the open source software from Polycom up to three (3) years after the distribution date of theapplicable product or software at a charge not greater than the cost to Polycom of shipping or distributingthe software to you. To receive software information, as well as the open source software code used inthis product, contact Polycom by email at OpenSourceVideo@polycom.com (for video products) orOpenSourceVoice@polycom.com (for voice products).Customer Feedback We are striving to improve our documentation quality and we appreciate yourfeedback. Email your opinions and comments to DocumentationFeedback@polycom.com.Polycom Support Visit the Polycom Support Center for End User License Agreements, softwaredownloads, product documents, product licenses, troubleshooting tips, service requests, and more.
ContentsBefore You Begin. 6Audience, Purpose, and Required Skills.6Related Documentation.6Getting Started with Polycom Trio. 7Product Overview of Polycom Trio.7Polycom Trio Hardware.8Navigating Polycom Trio. 9Accessing Screens on Polycom Trio.9Icons and Status Indicators. 12Enter Information Using the Onscreen Keyboard. 12Close the Onscreen Keyboard. 13Logging Into and Locking the System. 14Logging in to Polycom Trio.14Log In to a Phone. 14Log Out of the Phone. 15Change Your Login Password.15Locking Polycom Trio.15Lock the Phone. 15Unlock the Phone. 16Change Your User Password.16Audio Calls.17Placing Audio Calls. 17Place an Audio Call. 17Place an International Call. 18Place a Call from Recent Calls.18Place a Call over Bluetooth. 18Calling Contacts from the Directory.19Place a Call from a Locked Phone. 19Placing Intercom Calls.19Redial a Number. 20Answering Audio Calls. 21Answer an Incoming Call.21Answer a Call When in a Call.21Answer Calls Automatically. 22Polycom, Inc.1
ContentsAnswer a Call on a Locked Phone. 22Answer an Intercom Call. 22Decline an Incoming Call. 23End an Audio Call. 23Holding and Resuming Calls.23Hold a Call.23Resume a Call.24Transferring Calls.24Choose a Default Transfer Type. 24Transfer a Call .24Transfer a Call using Consultative Transfer. 25Cancel a Transfer.25Forwarding Incoming Calls to a Contact. 25Forward an Incoming Call to a Contact. 25Forward All Incoming Calls to a Contact. 25Disable Call Forwarding. 26Rejecting Calls with Do Not Disturb. 26Enable Do Not Disturb.26Disable Do Not Disturb.27Managing Multiple Calls. 27Manage a Call from the Calls Screen.27Mute the Microphones.28Unmute the Microphone.28Conference Calls. 29Tips for Conference Calls.29Initiating Conference Call. 29Initiate a Conference Call. 29Merge Calls into a Conference Call.30Add Participants to a Conference Call. 30End a Conference Call. 30Hold a Conference Call. 30Resume a Conference Call. 31Mute a Conference Participant.31Remove a Conference Participant. 31Video Calls on Polycom Trio.32Tips for Video Calls. 32Video Call Settings.32Set the Call Rate for Video Calls.33Change Video Clarity. 33Polycom, Inc.2
ContentsSet the Video Layout for the Meeting. 33Change How Far-End Video Displays.33Place a Video Call.34Stop Sending Video. 34Start Video During an Audio Call. 35Switch Between Video and Content during Video Calls.35Handling a Mixture of Audio and Video Calls .35Recording Audio Calls.36Guidelines when Recording Calls. 36Record a Call. 36Pause a Recording.37Resume a Recording. 37Stop Recording. 37Browse Recorded Calls.38Play a Recorded Call. 38Pause and Resume Played Recordings. 38Stop Playing a Recording.38Rename a Recording. 39Delete a Recording. 39Sharing Content on Polycom Trio. 40Sharing Content with RealPresence Desktop or Mobile. 40Sharing Content from an Apple Device.40Sharing Content from a Windows or Android Device.41Sharing Content with People Content IP.41 Download and Install Polycom People Content Technology.42Share Content using People Content IP. 42Stop Sharing Content with People Content IP. 42Share Content with People Content IP over USB. 42Using the Calendar.44Open the Calendar.44View Meeting Details.45Meeting Reminders. 45Choose a Meeting Reminder Type.45Choose a Meeting Alert Tone.46Disable Meeting Reminders. 46Joining Calendar Meetings.46Join a Meeting from the Calendar. 46Polycom, Inc.3
ContentsJoin a Meeting from a Meeting Reminder. 47Join a Meeting with an Alternate Number. 47Call Lists and Directories. 48Recent Calls.48View Recent Calls. 48Edit a Recent Call Entry. 48Save a Recent Contact. 49Delete a Recent Call Entry. 49Local Directory. 49Search for a Local Directory Contact. 49Add a Contact to the Local Directory.50View Contact Details. 50Update a Local Directory Contact's Information. 50Delete a Local Directory Contact.50Local Directory Favorites. 51Add Favorites. 51Remove a Favorite. 51Corporate Directory.51Perform a Quick Search of the Corporate Directory.52Perform an Advanced Search of the Corporate Directory.52Add Corporate Directory Contacts to the Local Directory. 52Searching the BroadSoft Directory.52Perform a Simple Search of the BroadSoft Directory.53Perform an Advanced Search of the BroadSoft Directory.53Add BroadSoft Contacts to the Contact Directory. 53Voicemail and Pages.54Access Voicemail Messages.54Receiving Messages with Group Paging. 54Listen to a Page during an Active Call. 55Receiving Pages When You're Not in an Active Call. 55Connecting Bluetooth and USB Devices. 56Connecting Devices using Bluetooth. 56Make the System Visible to Nearby Bluetooth Devices. 56Connect a Bluetooth Device.57Connect a Bluetooth Device Using Near Field Communication. 57Play Audio from a Bluetooth Device.57Connecting a Device using a USB Cable.57Polycom, Inc.4
ContentsMinimum Hardware and Software Laptop Requirements.58Connect a USB Device or Laptop. 58Setting Polycom Trio as Your Audio Device.58Polycom Trio Settings. 60Password Required to Access Basic Settings. 60Time and Date Display.60Change the Time and Date Format.60Disable the Time and Date Display. 61Set the Language.61Backlight Intensity and Timeout. 61Set the Backlight Intensity. 61Set the Backlight Timeout. 62Format Numbers. 62Power-Saving Mode.62Change Your Office Hours. 63Change Timeouts. 63Control Where Audio Plays. 64Set a Ringtone for Incoming Calls.64Maintaining Polycom Trio.65Investigate Warnings.65Restart Polycom Trio.65Update the Configuration for Polycom Trio. 66Test the Hardware.66Clean the Touchscreen. 66Accessibility Features . 68Features for Hearing-Impaired Users.68Features for Mobility-Impaired Users. 69Features for Vision-Impaired and Blind Users. 69Troubleshooting. 71Check the Status of Polycom Trio Visual . 71Check the Status of the Calendar. 71Tips for Resolving Content Sharing Issues. 71Tips for Resolving Camera Issues. 72Set Log Levels. 72Polycom, Inc.5
Before You BeginTopics: Audience, Purpose, and Required Skills Related DocumentationThis Polycom Trio Solution User Guide contains overview information for navigating and performing taskswith the following Polycom Trio Solution products: Polycom Trio 8500 audio conferencing system Polycom Trio 8800 audio conferencing system Polycom Trio Visual content and video accessory.Note: The Polycom Trio 8500 and Polycom Trio 8800 systems and Polycom Trio Visual accessory arealso known as Polycom RealPresence Trio 8500, Polycom RealPresence Trio 8500, and PolycomRealPresence Trio Visual .Audience, Purpose, and Required SkillsThis guide is intended for beginning users, as well as intermediate and advanced users, who want tolearn more about the features available with Polycom Trio 8800.Related DocumentationFor additional information about the solution, view the following documents on the Polycom Trio 8500 orPolycom Trio 8800 support pages: Quick Tips—Provides a quick reference on how to use the system's most basic features. Setup Sheet—Describes the contents of your package, how to assemble the solution, and how toconnect the system to the network. Administrator Guide—Provides detailed information about setting up your network and configuringfeatures. Regulatory Notice—Provides information for all regulatory and safety guidance.You can also view Feature Descriptions and Technical Notifications on the Polycom Voice Support page.These documents describe workarounds to existing issues and provide expanded descriptions andexamples for phone settings and features. You can find these documents on the Polycom Profiled UCSoftware Features and Polycom Engineering Advisories and Technical Notifications support pages.Polycom, Inc.6
Getting Started with Polycom TrioTopics: Product Overview of Polycom Trio Navigating Polycom Trio Enter Information Using the Onscreen KeyboardBefore you use your phone, take a few moments to familiarize yourself with its features and userinterface.Note: As you read this guide, keep in mind that certain features are configurable by your systemadministrator or determined by your network environment. As a result, some features may not beenabled or may operate differently on your device. Additionally, the examples and graphics in thisguide may not directly reflect what is displayed or is available on your device screen.Product Overview of Polycom TrioThe Polycom Trio Solution supports audio-only conference calls with Open-SIP voice platforms along withpoint-to-point, bridge, and video calls.The following are the features available on Polycom Trio 8500 and Polycom Trio 8800 systems.Polycom Trio 8500 Features and CapabilitiesThe Polycom Trio 8500 system supports the following features: Placing, answering, and managing audio calls Initiating, joining, and managing audio conference calls Recording audio calls Viewing and joining scheduled Calendar meetings Managing contacts, call lists, and directories Adjusting call and system settings Pairing with Bluetooth-enabled devices Connecting USB devices Checking voicemail messages Sharing content during video calls Placing, answering, and managing video calls Connecting to a wireless network Pairing with the Polycom Trio Visual content and video accessoryPolycom Trio 8800 Features and CapabilitiesThe Polycom Trio 8800 system supports the following features: Placing, answering, and managing audio callsPolycom, Inc.7
Getting Started with Polycom Trio Initiating, joining, and managing audio conference calls Recording audio calls Viewing and joining scheduled Calendar meetings Managing contacts, call lists, and directories Adjusting call and system settings Pairing with Bluetooth-enabled devices Connecting USB devices Checking voicemail messages Sharing content during video calls Sharing content from Apple AirPlay or Miracast -certified devices Placing, answering, and managing video calls Pairing with Bluetooth and Near Field Communication (NFC)-enabled devices Connecting to a wireless network Pairing with the Polycom Trio Visual content and video accessoryPolycom Trio HardwareThe following figure displays the hardware features on the Polycom Trio 8500 and Polycom Trio 8800systems. The table lists each numbered feature shown in this figure.Polycom Trio Hardware FeaturesPolycom, Inc.8
Getting Started with Polycom TrioHardware Feature DescriptionsReference NumberFeatureFeature Description1Speaker and MicrophonesSends your audio to callparticipants and provides audiooutput for the ringer andspeakerphone.2Device PortEnables you to connect a mobile ortablet device to the system using aUSB device cord.3USB PortEnables you to connect a USB flashdrive or connect a computer using aUSB cable.4Volume keysAdjust the volume of the audio fromthe speakerphone and ringer.5Mute keyMutes the microphones during callsand conferences. The key glowsred when activated.6TouchscreenEnables you to select items andnavigate menus on the touchsensitive screen.7NFCEnables you to connect aBluetooth-capable mobile phone ortablet using Near FieldCommunication (NFC).NFC is supported on Polycom Trio8800 only.Related LinksConnecting a Device using a USB Cable on page 57Features for Mobility-Impaired Users on page 69Navigating Polycom TrioThe phone has icons, status indicators, and user screens to help you navigate and understand importantinformation on the state of your phone.Accessing Screens on Polycom TrioYou can access the following screens on the phone: Home Screen—Displays your messages, settings, and information. Calls Screen—Displays all active and held calls on your line. Place a Call screen—Enables quick access to the dial pad, Recent Calls, Contacts, and Calendar.Polycom, Inc.9
Getting Started with Polycom TrioAccess the Home ScreenThe Home screen on Polycom Trio displ
Download and Install Polycom . Polycom RealPresence Trio 8500, and Polycom RealPresence Trio Visual . Audience, Purpose, and Required Skills This guide is intended for beginning users, as well as intermediate and advanced users, who want to learn more about the fea
Polycom, Inc. 10 Before You Begin This Polycom RealPresence Trio Solution for Skype for Business User Guide contains overview information for the Polycom RealPresence Trio 8800 audio conferencing system and the Polycom RealPresence Trio Visual content
PERI GmbH P.O. Box 12 64 89259 Weissenhorn Tel.: 0 73 09 / 9 50-0 Fax: 0 73 09 / 9 51-0 info@peri.de www.peri.de Les prospectus individuels ci-après sont disponibles pour TRIO: – TRIO Poster – TRIO 330 – TRIO Structure – TRIO Poteau Autres systèmes TRIO – TRIO Housing – TRIO Repliable
Polycom RealPresence Trio 8500 audio conferencing system Polycom RealPresence Trio 8800 audio conferencing system Polycom RealPresence Trio Visual content and video accessory. Audience, Purpose, and Required Skills This guide is intended for beginning users
Polycom Video Solutions RealPresence Room Solutions Polycom RealPresence Group Series (310, 500, 700) . Skype for Business integration with Polycom RealConnect One pricing model based on number of concurrent users . Future-proof for video conferencing and content sharing, Polycom Trio may also be paired with Polycom Trio Visual .
Polycom, Inc. 4 What’s New for UC Software 5.4.1AA Polycom Unified Communications (UC) Software 5.4.1AA is a release for the Polycom RealPresence Trio solution delivering interoperability with Microsoft Skype for Business Online in addition to Open- SIP call platforms, Polycom RealPresence
Polycom RealPresence Trio 8800 audio conferencing system Polycom RealPresence Trio Visual content and video accessory. Audience, Purpose, and Required Skills This guide is intended for beginning users, as well as intermediate and advanced users, who want to learn more about the features available with RealPresence Trio 8800 .
This Polycom RealPresence Trio Solution User Guide uses a number of conventions that help you to understand information and perform tasks. See the Polycom RealPresence Trio 8800 R
This standard employs the principles of API 650; however, storage tank owner/operators, based on consideration of specific construction and operating details, may apply this standard to any steel tank constructed in accordance with a tank specification. This standard is intended for use by organizations that maintain or have access to engineering and inspection personnel technically trained .