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RELEASE NOTESVersion 8.6.7 Dec 2016 3725-74600-029C3Polycom RealPresence Collaboration Server,Virtual EditionPolycom announces the release of the Polycom RealPresence Collaboration Server (RMX) version 8.6.7software. This document provides the latest information about this release.ContentsWhat’s New in this ReleaseRealPresence Collaboration Server, Virtual Edition 8.6.7 Changed FeaturesRealPresence Collaboration Server, Virtual Edition 8.6.4 Changed FeaturesRealPresence Collaboration Server, Virtual Edition 8.6.2 Changed FeaturesRealPresence Collaboration Server, Virtual Edition 8.6 New FeaturesProducts Tested with this ReleaseRMX Web Client System RequirementsSystem Upgrade InformationKnown IssuesResolved IssuesGet HelpCopyright and Trademark InformationWhat’s New in this ReleaseThis RealPresence Collaboration Server release is a maintenance release that fixes the issues identifiedin the Resolved Issues section.This release also includes the new or changed feature identified in RealPresence Collaboration Server,Virtual Edition 8.6.7 Changed Features section.For customers upgrading from releases before 8.6, see the following sections for more information aboutthe new and changed features in this software branch.Polycom, Inc.1

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7RealPresence Collaboration Server, VirtualEdition 8.6.7 Changed FeaturesThe following table lists the changed feature in Collaboration Server, Virtual Edition 8.6.7Version 8.6.7 - Changed FeaturesCategoryFeature NameDescriptionSecurityTLS 1.1 andTLS 1.2In addition to TLS 1.0, APACHE, Central singling, LDAP, EXCHANGE and ICE(TURN) are able to communicate on TLS1.1 and TLS 1.2.RealPresence Collaboration Server, VirtualEdition 8.6.4 Changed FeaturesThe following table lists the changed feature in Collaboration Server, Virtual Edition 8.6.4Version 8.6.4 - Changed FeaturesCategoryFeature NameDescriptionCollaborationPolycom RealPresenceClariti SupportRealPresence Collaboration Server 1800/Virtual Edition will be enabledwith full capacity in the RealPresence Clariti solution.RealPresence Collaboration Server, VirtualEdition 8.6.2 Changed FeaturesThe following table lists the new features in Collaboration Server, Virtual Edition 8.6.2.Version 8.6.2 - Changed FeaturesCategoryFeature NameDescriptionWebRTCsolution andMicrosoftsolutionintegrationWebRTC and Microsoft users can dial-in to the same conference based on theintegration.New CSRguideline.A few changes to existing CSR ycom, Inc.2

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Version 8.6.2 - Changed FeaturesCategoryFeature NameDescriptionIVRSuppressOperator’sEntry ToneA new system flag.Rest APISNMPSupport configuring SNMP through Rest API.RecordingRealPresenceMediaSuite/CaptureServer Dial-InRealPresenceCollaborationServer throughH.323Support recording / playback for H.323 calls.Polycom, Inc.3

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7RealPresence Collaboration Server, VirtualEdition 8.6 New FeaturesThe following table lists the new features in the Collaboration Server virtual edition 8.6.Version 8.6 - New FeaturesCategoryFeature NameDescriptionLyncNew RealConnecttopology for Lync viaService Provider. ICEover IPv4 is used toconnect the RMX toAVMCUThe Collaboration Server supports federation with Service Providers inscenarios where the RPP solution and the Service Provider reside inseparate locations.This enables customers with Lync infrastructure, but no Polycominfrastructure, to invite into Lync conferences non-Lync users, where bothuser types may enjoy complete Lync/Polycom experience, respectively.Connection between Collaboration Server and AVMCU uses ICE overIPv4.LyncCommon ChairpersonbetweenCollaboration Serverand AVMCUMicrosoft Lync presenter is similar to chairperson behavior inCollaboration Server. The two concepts are now interacting to aconsistent behavior across joined meetings.This enables conferencing stability due to possible discrepancy betweenLync and Collaboration Server organizer/chairperson settings, as well asprevent unauthorized mis-usage of Collaboration Server conferencingservices via the VMR created by Lync.LyncRMX failover throughDMA - handling Lync2013 AVMCUconnectionShould the Collaboration Server fall during a RealConnect conferencewith Microsoft Lync, the DMA now maintains information on theRealConnected AVMCU, such that in addition to the previousre-establishment of the conference on an alternate Collaboration Server,the DMA also recreates the link with the AVMCU, and disconnects all itslinks to the original Collaboration Server.Lync &NetworkLync Front EndServer DNSFailover/LoadBalancingThe Collaboration Server uses a new methodology to ensure Lync FrontEnd Pool load balancing, as well as failover, via DNS.LyncSupport forMicrosoft Skype forBusinessPolycom added support for Microsoft Skype for Business as part ofPolycom products’ deployment into Microsoft Environment.The Polycom product versions and the Microsoft Skype for Businessversions tested can be found in the Products Tested with this Releasebelow.LyncNote: The latest RPP versions are required.Endpoints and CodecsPolycom, Inc.4

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Version 8.6 - New FeaturesCategoryFeature NameDescriptionWebRTCModular MCU withWebRTC support,and WebRTC Servicesupport.WebRTC - VP8 and OPUS - in Mixed Group Browser Call.Configuration optionto disable G.729.A system flag allows disabling G.729 is favor of G.711, to enhance audioquality.AudioThis allows Web endpoint participants in Collaboration Serverconferences.Network and SystemNetwork SystemVM MCU on Hyper-V.Collaboration Server, Virtual Edition can be deployed over MicrosoftHyper-V environment, thus unite purchase and support under Microsoft.SystemSupport Upgrade /Downgrade ofCollaboration ServerVEUpgrade / downgrade of Collaboration Server, Virtual Edition issupported, instead of reinstalling the Collaboration Server from scratch.SystemOver CPU ProtectionA mechanism for detecting CPU overuse is created, to improve systemrobustness in overload conditions.NetworkOpenSSL upgradeSome fixes of OpenSSL issues.CascadeEnable chairperson tomanage cascadedmeetings.The behavior of a conference with a chairperson is widened toencompass cascading scenarios. Involves some changes in DMA.CascadeSnatch content overcascade link.Snatching content token is now possible is cascading scenarios inaddition to that of single MCU.Conferencing4x5 Layout.A simple 4x5 grid layout is added.ConferencingShow number ofvideo participants.AVC participants view indication on existence and number of videoparticipants, in addition to previous audio participants indication.Licensing,SVCChange SVC Licenseratio to 1:5.SVC licensing ratio is enhanced.CascadingMiscellaneousPolycom, Inc.5

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Products Tested with this ReleaseThe RealPresence Collaboration Server (RMX) 1800/2000/4000/Virtual Edition system is tested extensivelywith a wide rang of products. The following list is not a complete inventory of compatible equipment. Itindicates the products that have been tested for compatibility with this release.Note: Supported ProductsYou are encouraged to upgrade all your Polycom systems with the latest software before contactingPolycom support to ensure the issue has not already been addressed by vendor software updates.Go to us/support/service policies.html to findthe Current Polycom Interoperability Matrix.Note: Mixing Virtual EnvironmentPolycom supports mixed Hyper-V/VMware environments, but Polycom has not tested allconfigurations/combinations.MCU TypeDevice2000/40001800Virtual EditionGatekeepers/ProxiesPolycom RealPresence Resource Manager10.0.110.0.110.0.1Polycom RealPresence Collaboration Server8.6.78.6.78.6.7Polycom RealPresence Distributed MediaApplicationTM (DMA )6.4.16.4.16.4.1Polycom RealPresence Access Director 4.2.34.2.34.2.4 230053Polycom RealPresence WebSuite Experience Portal2.1.2.730 229386Polycom RealPresence WebSuite Services Portal2.1.2.265 229348Polycom Video Border Proxy(VBP)V11.2.13RC2V11.2.13RC2V11.2.13RC2Avaya Scopia Serial Cisco TelePresence ISDN GW3241Polycom, Inc.AS versionRel 21.sp1 1.5512.2 (1.111)2.2 (1.111)2.2 (1.111)6

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7MCU TypeDevice2000/40001800Virtual EditionCisco TelePresence MCU45054.5 (1.85)4.5 (1.85)4.5 (1.85)Cisco 5310 MCU4.5 (1.85)4.5 (1.85)4.5 (1.85)Microsoft Lync 2013 t Skype for BusinessServer 2015 (volume licensekey 0.9319.2596.0.9319.235/6.0.9319.259CU12 15.00.1178.004CU12 15.00.1178.004CU12 15.00.1178.004Microsoft Exchange 2013Sonus Session BorderControllers (SBCs)V05.00.02-R000RecordersPolycom RealPresence Media Suite2.72.72.7MCUs, Call Managers Network Devices and Add insPolycom ContentConnect Server1.5.1.1961.5.1.1961.5.1.196Avaya Scopia ISDN P10Gateway5.7.2.0.255.7.2.0.255.7.2.0.25Avaya Aura Session vaya Aura .0R016x.03.0.124.0Cisco Unified CommunicationsManager11.5.111.5.111.5.1Cisco TelePresence MultipointSwitch1.9.31.9.3Cisco TelePresence Server4.2(4.18)Cisco TelePresence VideoCommunication ServerX8.8.1X8.8.1X8.8.1Virtual Machines for RealPresence Collaboration Server VE DeploymentVMware vSphere (vCenter)Client6.0EndpointsPolycom, Inc.7

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7MCU TypeDevice2000/40001800Virtual EditionPolycom RealPresenceDebutTM1.2.01.2.01.2.0.63005Polycom RealPresenceTrioTM 88005.4.45.4.45.4.4Polycom HDX 3.1.113.1.113.1.11Polycom RealPresence Group Series5.2.1/6.0.05.2.1/6.0.05.2.1/6.0.0Polycom OTX 3.1.83.1.8Polycom OTX TouchController1.12.0 CTRL / 1.12.0 OS1.12.0 CTRL / 1.12.0 OSPolycom RPX 3.1.43.1.4Polycom VSX and V SeriesFamily9.0.69.0.69.0.6Polycom ViewStation 7.5.4 or higher7.5.4 or higher7.5.4 or higherPolycom ViewStation FX/EX/40006.0.5 or higher6.0.5 or higher6.0.5 or higherPolycom CMA Desktop5.2.65.2.65.2.6Polycom CMA Desktop forMAC5.2.65.2.65.2.6Polycom QDX 60004.0.34.0.34.0.3Polycom RealPresence Mobile for Apple iOS3.73.73.7.0.63943Polycom RealPresence Mobile for Android 3.73.73.7.0.63943Polycom RealPresence Desktop for Windows 3.73.73.7.0.63943Polycom RealPresence Desktop for Mac 3.73.73.75.5.0.20556Polycom VVX 5.5.0Polycom VVX 6005.7.05.7.05.7.0Polycom VVX 6015.5.05.5.05.5.0Polycom VVX 500Polycom VVX 501Polycom, Inc.8

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7MCU TypeDevice2000/40001800Virtual .0.11OS1.17.0-38 /TP1.17.0-58OS1.17.0-38 /TP1.17.0-58OS1.17.0-38 /TP1.17.0-58OS6.0.0-903 / TP6.0.0-280932OS6.0.0-903 / TP6.0.0-280932OS6.0.0-903 / TP6.0.0-280932Polycom RealPresence touchOS 2.0.0-193TP6.0.0-280932OS 2.0.0-193TP6.0.0-280932OS 2.0.0-193TP6.0.0-280932Polycom CX55001.2.01.2.01.2.0Polycom CX80001.00.11.0661.00.11.0661.00.11.066Avaya Scopia XT50008.3.2.5348.3.2.5348.3.2.534Avaya Scopia 171bAvaya one-X .03-FP10Avaya 1000 Series VideoConferencing Systems4.8.3(23)4.8.3(23)4.8.3(23)1 1 2 0200021 1 2 0200021 1 2 020002Avaya Flare Experience foriPad Devices2.0.62.0.62.0.6Avaya Radvision ScopiaXT10002.5.4162.5.4162.5.416Avaya Radvision ScopiaXT5000V8 3 2 534V8 3 2 534V8 3 2 534Polycom VVX 1500Polycom SoundPoint IP 650Polycom SoundStation IP7000Polycom Touch Control (foruse with HDX)Polycom Touch Control (foruse with RealPresence GroupSeries)Avaya one-X DeskphoneAvaya Desktop Video DeviceBroadTouch BusinessCommunicator for DesktopPolycom, Inc.21.5.1.11799

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7MCU TypeDevice2000/40001800Virtual Touch BusinessCommunicator for h BusinessCommunicator for AndroidCisco TelePresence SystemEX907.3.67.3.67.3.6Cisco TelePresence IntegratorC20/C40/C907.3.67.3.67.3.6Cisco TelePresenceSX10/SX20/SX808.2.18.2.18.2.1Cisco TelePresence System30101.10.15(4)1.10.15(4)Cisco TelePresence System13001.10.15(4)1.10.15(4)Cisco TelePresence TX90006.1.12(4)6.1.12(4)Cisco TelePresence TX13106.1.12(4)6.1.12(4)Cisco TelePresence System500-376.1.12(4)6.1.12(4)Cisco TelePresence System500-321.10.15(4)1.10.15(4)Cisco TelePresence IX50008.1.2(12)8.1.2(12)Cisco DX70 DX65010-2-5-21210-2-5-212Cisco DX80ce8.2.1ce8.2.1Cisco Jabber for Windows11.111.111.1Cisco Jabber for Mac11.111.111.1Cisco TelePresence System1700 MXPF9.3.4F9.3.4F9.3.4Cisco TelePresence SystemEdge 95 MXPF9.3.4F9.3.4F9.3.4Huawei TE30/TE402.0.2002.0.2002.0.200LifeSize Icon 6002.9.1.(2001)2.9.1.(2001)2.9.1.(2001)LifeSize Express 2205.0.9(2)5.0.9(2)5.0.9(2)LifeSize Team 2205.0.9(2)5.0.9(2)5.0.9(2)Polycom, Inc.1.10.15(4)10-2-5-21210

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7MCU TypeDevice2000/40001800Virtual oft Lync Phone Editionfor Polycom CX500/CX t Skype for Businessclient (Android)6.9.0.16.9.0.16.9.0.1Microsoft Skype for Businessclient (iOS)6.9.0.3136.9.0.3136.9.0.313Microsoft Lync Mac client14.3.314.3.314.3.3Microsoft Lync 2013 crosoft Lync 2010 client4.0.7577.44984.0.7577.44984.0.7577.4498Sony PCS-XG802.462.462.46Sony PCS-XG1001.601.601.60Microsoft Skype for Businessclient (preview MSO)Polycom, Inc.11

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7RMX Web Client System RequirementsThe following table lists the environments (Web Browsers and Operating Systems) with which the RMX WebClient was tested.Web BrowserOperating SystemInternet Explorer 7Windows Vista Windows 7*Internet Explorer 8Windows 7*Internet Explorer 9Windows 7* and Windows 8Internet Explorer 10Windows 7* and Windows 8Internet Explorer 11Windows 8.1 and aboveWindows 7 NoteWhen using Internet Explorer 8 to run the RMX Web Client application, Protected Mode must bedisabled before downloading the software to the workstation. To do this:1 Open an IE browser window and go to Internet Options Security tab.2 Clear the Enable Protected Mode check box for each of the following tabs: Internet, Localintranet, and Trusted sites.3 When the software is successfully installed, recheck the Enable Protected Mode check box forthe Internet and Local intranet. Leave it disabled for Trusted sites.Windows 8 NoteWhen using Internet Explorer 8 to run the RMX Web Client application, it is important to configurethe browser according to the following procedure1 Close all IE browser windows and verify that no iexplore.exe processes are running on thesystem.2 Open a new IE browser window and go to Internet Options General tab.3 In the Browsing history section: Click Delete. From the Delete Browsing History dialog box, select the Temporary Internet files and Cookiescheck boxes. Click Delete.4 In the Browsing history section: Click Settings. In the Temporary Internet Files and History Settings dialog box, click View objects. In the Downloaded Program Files, select the EMAClassLoader.dll file. Click Delete.5 Click OK.Polycom, Inc.12

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7System Upgrade InformationThe following sections provide important information about upgrading RealPresence Collaboration Server,Virtual Edition systems to this release.Virtual Edition Host Server Platform ProfileThis section provides information on the minimal Virtual Machine host settings and configuration, requiredfor the deployment of RealPresence Collaboration Server, Virtual Edition, of which some are manual.Note: Dedicated VM ServerTo maximize audio and video quality, Polycom strongly recommends a dedicated VM server perCollaboration Server.The described configuration is not mandatory; however, failing to follow it may result in degraded video andaudio performance. Due to differences between hardware and VM environments, the performanceinformation below is provided for guidance purposes only, and does not represent a guarantee of any kindby Polycom.Deployment Settings - Minimum / RecommendedComponentMinimum Deployment SettingsRecommended Deployment SettingsvCPU25000 MHz Reservation90000 MHz ReservationMemory16 GB Reservation16 GB ReservationNetwork Adapter (NIC)2 x 1Gbit2 x 1GbitHard Disk (Thin/Thick Provisioning)30 GB30 GBPerformance14 SD ports or 7 HD ports60 SD ports or 30 HD portsNOTE: vCPUFor Intel CPUs, when Hyperthreading is enabled, the numbers above refer to logical cores (vCores)and not physical ones.Note: Network Interface CardDepending on the environment, the virtual machine might need a Network Interface Card (NIC) fromthe host dedicated for the virtual machine. For more information, refer to your VMware administrator.An example for a recommended deployment is a 32 logical cores machine at 2.9GHz.To install a virtual MCU from scratch, 60GB is required.Polycom, Inc.13

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7CPU Reservations for Licenses PurchasedThe Administrator is required to change the number of cores per socket so that the total number of coresreflects the CPU cores required for the purchased licenses.The table below demonstrates the more common/likely machines. Other systems might require someexperimentation.Number of Cores Required for Licenses PurchasedCPU ConfigurationNumber ofLicensesPurchasedDual IntelE5-269032 coresDual IntelE5-268032 cores*Dual IntelE5-265032 Cores*Dual IntelE5-262024 CoresDual IntelX566024 Cores*5 ports5578810 ports101114161615 ports161721242420 ports212329NANA25 ports2629NANANA30 ports32NANANANA* These numbers are estimates only, and may require adjustment.NOTE: HyperthreadingThese numbers assume that hyperthreading is enabled in the physical server’s BIOS. Ifhyperthreading is disabled, the above numbers are approximately halved.NOTE: Over-allocation of CoresDo not over-allocate cores.For more information, refer to RealPresence Collaboration Server, Virtual Edition, Getting Started Guide.Polycom, Inc.14

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Upgrade Package ContentsVersion 8.6 upgrade package must be downloaded from the Polycom Resource Center and includes thefollowing items: RealPresence Collaboration Server, Virtual Edition documentation: RealPresence Collaboration Server, Virtual Edition Version 8.6 Release Notes Polycom RealPresence Collaboration Server, Virtual Edition, Getting Started Guide Polycom RealPresence Collaboration Server, Virtual Edition, Administrator’s Guide V8.6 RMX API Kit Version 8.6 RealPresence Collaboration Server API Version 8.6 Release Notes RealPresence Collaboration Server XML API Overview RealPresence Collaboration Server XML API Schema Reference Guide Polycom XML Tracer User’s Guide XML Schemas Polycom XML Tracer applicationTo view the latest Polycom product documentation, visit the DOCUMENTS & DOWNLOADS section of thePolycom website at http://support.polycom.com.Prepare for the UpgradeTo prepare for the upgrade:1 If the Collaboration Server is used with a RealPresence DMA system, disable the RealPresenceDMA system connection to the Collaboration Server:a Log into the DMA system that handles call transfers for the Collaboration Server.b Select Network MCU MCUs.c Select the MCU and choose either Stop Using or Busy Out.d Verify that all conferences, including permanent conferences, have been terminated.2 Perform the upgrade as documented for your system.Upgrading from Version 8.5 to Version 8.6The method of upgrading the Virtual Edition MCU is similar in look and feel to that of its hardware basedcounterparts.In addition the MCU remains active during the upgrade, and can host conferences, until the reboot requiredto complete the upgrade procedure.To upgrade the Virtual Edition MCU:1 Backup the configuration file:Polycom, Inc.15

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7a Select Administration Software Management Backup Configuration.b In the Backup Configuration window, click Browse to select a backup directory.c Click Backup to back all configurations in the directory.2 On the RMX menu, select Administration Software Management Software Download.3 Browse to the Install Path, selecting the .upg file for upgrade, or .ova file for a complete installation,in the folder where Version 8.7 is saved, and click Install.The installation of the upgrade proceeds. A progress bar is displayed while the files are copied andthe software is installed.When the installation completes, a dialog prompts the administrator to reset the MCU to complete theupgrade.4 Reset the MCU, at your convenience, to complete the upgrade (until reset, the previous version isoperational). For more information on Collaboration Server reset, see RealPresence CollaborationServer, Administrator Guide, Administration and Utilities chapter.Upgrading from a Version Earlier than 8.5 to Version8.6To upgrade the Virtual Edition MCU:1 Backup the configuration file:a Click Administration Software Management Backup Configuration.b In the Backup Configuration window, click Browse to select a backup directory.c Click Backup to back all configurations in the directory.2 Download the VE V8.6 image from the Support port/us/support/network/collaboration conferencing platforms/realpresence collaboration server ve.htmlThe file to download for upgrade has a .upg extension (the ova file is for installation from scratch).3 Reboot the machine.4 Create a New Virtual Instance of the VE.For more information see the RealPresence Platform Director Administrator’s e/support/global/documents/support/setup maintenance/products/network/Platform Director ag 1 7 0 us.pdf5 Restore the configuration file:a Click Administration Software Management Restore Configuration.b In the Restore Configuration window, click Browse to select the configuration file that wasbacked upc Click Restore.6 If the Collaboration Server is used with a RealPresence DMA system, enable the RealPresenceDMA system functionality:a Log into the RealPresence DMA system that handles call transfers for the Collaboration Server.b Select Network MCU MCUs.Polycom, Inc.16

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7c Select the MCU and choose Start Using.7 Verify that the version number is updated signifying that the upgrade is complete.Upgrading from Version 8.3 to Version 8.6During this procedure your Collaboration Server must be added to your RealPresence Platform DirectorEnvironment.To upgrade the Virtual Edition MCU:1 Install RealPresence Platform Director .The RealPresence Platform Director is included with all Virtual Edition products and is available atthe Polycom Support Site for /support/us/support/network/index.html2 Upgrade your Collaboration Server using the same steps described in the Upgrading from Version8.5 to Version 8.6 section above.NOTE: Collaboration Server stops workingThe Collaboration Server stops working at this point, and must be added to the RealPresencePlatform Director Environment.3 Open the Platform Director and add your RealPresence System Component (Collaboration Server)to your RealPresence Platform Director Environment as described in the RealPresence PlatformDirector Administrator’s e/support/global/documents/support/setup maintenance/products/network/Platform Director ag 1 7 0 us.pdfUpgrading the RMX Manager ApplicationThe RMX Manager application can be downloaded from one of the RMX systems installed in your site orfrom Polycom web site at http://www.polycom.com/support.You are recommended to install the latest version of the RMX Manager (version 8.1 and higher are supported). When upgrading the RMX Manager application, it is recommended to backup the MCU list usingthe Export RMX Manager Configuration option. For more details, see Polycom RealPresenceCollaboration Server, Virtual Edition, Administrator’s Guide, Software Management.When upgrading the RMX Manager from a major version (for example, version 8.0) to amaintenance version of that version (for example, 8.0.1), the installation must be performed fromthe same MCU (IP address) from which the major version (for example, version 7.0) was installed.If you are upgrading from another MCU (different IP address), you must first uninstall the RMXManager application using Control Panel Add or Remove Programs.To install RMX Manager (downloading the application from the RMX):Polycom, Inc.17

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.71 Start Internet Explorer and connect to the RMX from which the current version was installed.The Login screen is displayed.2 Click the Install RMX Manager link on the upper right corner of the Login screen.The installer verifies the application’s requirements on the workstation.If the following error message is displayed: “You cannot start application RMX Manager 7.8 from thislocation because it is already installed from a different location” you are upgrading from an MCU that isother than the one used for the installed version (different IP address).In such a case, first uninstall the RMX Manager application using Control Panel Add or RemovePrograms.The Install dialog box is displayed.Polycom, Inc.18

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.73 Click Install.The installation proceeds.The installation completes, the application loads and the MCUs screen is displayed.The list includes the previously defined MCUs.If the MCUs list is empty, import the backed up list using the Import RMX Manager Configurationoption. For more details, see Polycom RealPresence Collaboration Server, Virtual Edition,Administrator’s Guide Import/Export RMX Manager Configuration.For example, if the speaker’s endpoints has two screens and the participant’s endpoint only one, theparticipant’s display is divided into two video layout cells with each video layout cell showing the input of oneof the speaker’s screens (endpoint).If the participant endpoint has two screens, and the speaker endpoint only one, the speaker’s video will bedisplayed on one of the participant’s screens, while the second screen remains black.Polycom, Inc.19

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Known IssuesThe following table lists the known issues and suggested workarounds for this release of theRealPresence Collaboration Server, Virtual Edition.Known LimitationsDetectedinVersionIssue IDCategoryDescriptionBRIDGE23495ContentIn a 2 MB mixed CP and SVC conference and the contentset to HiResGraphics with multiple content resolutions,the shared content is poor and illegible.V8.6.3BRIDGE22404ContentContent shared is not received by the client if EnhancedContent Server is not used.V8.6.3HFBRIDGE23809ContentWhen connected to VMR post through DX70/80, contentsharing does not work.V8.6.4BRIDGE23526ContentAfter implementing hold/resume the content onRealPresence Group Series, the content no longerdisplays on TelePresence SX10.V8.6.4BRIDGE23527ContentAfter implementing hold/resume the content on CiscoCisco EX90, the content no longer displays onRealPresence Group Series.V8.6.4BRIDGE23528ContentAfter implementing hold/resume the content on CiscoTelePresence SX20, the content no longer displays onRealPresence Group Series.V8.6.4BRIDGE8132 /19658/17293ContentContent cannot be shared when dialing-out from a CPonly conference with content set to H.263 & H.264 toTandberg Edge95 (MXP) endpoints over H.323.V8.2BRIDGE19514ContentContent received on RealPresence Mobile device stopswhen HDX endpoint joins the conference. HDX endpointdoes not receive Content either.V8.6BRIDGE13342ContentOn Collaboration Server VE, Content is not seen on CiscoH.323 endpoints registered with CUCM when working inTIP Video Content Mode.V8.4BRIDGE21599DiagnosticsAfter a Logger Diagnostic File has been retrieved, andimplementing the retrieving again, “Error in retrieving logfile” message is reported.V8.6.2BRIDGE16806GeneralQuality of Service (QoS) for SVC is enabled, butsometimes packets are unmarked.V8.5BRIDGE1441GeneralAutomatic reboot fails after modifying system flags eventhough system prompts reset.V7.8.0Polycom, Inc.WorkaroundUse PreferTIP Mode.Fixed in 8.5.5release20

Release NotesRealPresence Collaboration Server,Virtual Edition - Version 8.6.7Known LimitationsDetectedinVersionIssue en Content Sharing is initiated from any endpoint inthe VMR; the overall video stability of the call is affectedand the transmitting video is lost from the system thatinitiates content. Endpoints also sometimes experiencedpermanent video freezing and loss of system functionality.V8.6.7BRIDGE22462InteroperabilityIn a WebRTC conference, when a WebRTC client callsRealPresence Collaboration Server, Virtual Editionthrough Chrome 46.0.2490.86 running on MacOS10.11.1, the count of the dropped packets does notalways in

Polycom RealPresence Resource Manager 10.0.1 10.0.1 10.0.1 Polycom RealPresence Collaboration Server 8.6.7 8.6.7 8.6.7 Polycom RealPresence Distributed Media ApplicationTM (DMA ) 6.4.1 6.4.1 6.4.1 Polycom RealPresence Access Director 4.2.3 4.2.3 4.2.4_230053 Polycom RealPresenc

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