Lodging Requirements & Diamond Rating Guidelines
LodgingR e q u i r e m e n t s&D i a m o n dR a t i n gG u i d e l i n e sAAA PublishingTourism InformationDevelopment1000 AAA DriveHeathrow, FL32746-5063
G u e s t ro o mONE DIAMONDTHREE DIAMONDFOUR DIAMONDFIVE DIAMONDFurnishingsand DécorBasic functional décor with limitedcoordination of furniture, fixtures, andequipmentGood, comfortable décor with evidence ofincreased coordination of furniture,fixtures, and equipment that reflectcurrent industry trendsFurniture, fixtures, equipment, and décorare well-coordinated, well-fitted, attractive,and offer an enhanced degree of comfortUpscale, decorative, well-appointed,keeping with the theme of the property;high degree of comfort, featuringprofessionally fitted coveringsOutstanding elegance and appeal withunique style, displaying luxuriousfurnishings and artistic elements;additional furnishings such as end tables,coffee, or occasional tables are commonFree FloorSpaceSufficient space to allow guests freedomof movement throughout the guestroomwith no restrictionsGood-size rooms with limited seating areaVery good-size, well-proportioned roomswith comfortable seating area3 plus: Obvious degree ofspaciousness allowing increased ease ofmovement for guests4 plus: Allowing generous ease ofmovement, comfort, and relaxation forguestsWall CoveringsBasic quality of simple designWalls are plasterboard or vinyl coverings;rubber or vinyl baseboard floor covingWalls are painted, stuccoed, or have vinylwall coverings with carpeted or woodbaseboard floor covingWalls have excellent quality wall covingsor treatments with ceiling trim ordecorative border and wood baseboardcovingWalls have outstanding quality, decorativewall coverings or treatments with ceilingtrim or decorative border and woodbaseboard covingWall HangingsPosters or commercial artwork with woodor metal framesGood quality framed artworkVery good quality matted and framedartworkUpscale, matted, and framed artworkSophisticated prints or lithographs withenhanced matting and framesFloor CoveringsBasic quality of simple designGood quality floor coverings coordinatedwith the overall décorVery good quality carpet, wood or tilefloors with area rugs accenting the overalldécorExcellent quality carpet, wood, marble,granite, or other high-end stone floorswith unique area rugsOutstanding quality of carpet withdistinctive design pattern; highly polishedwood, marble, granite, or other high-endstone floors with elegant area rugsWindowCoveringsBasic drapes, blinds, or shadesGood quality; semi- or full blackout drapesVery good quality blackout drapes;enhanced shades or blinds with sidedrapes3 plus: Excellent quality with sheersand valance4plus: Outstanding quality and designBeddingAdequate quality mattress and boxsprings123 plus: Excellent quality with obviouscomfort enhancements4plus: Outstanding quality and comfortVarious style bedspreads and bed linensGood quality bed linens, including semiquilted, cotton/poly bedspreadsVery good quality bed linens, includingfilled and quilted bedspreadsExcellent quality bed linens, includingquilted bedspreads, comforters with dustruffles, duvets, or similar enhancements;triple sheeting and choice of pillow fillsOutstanding quality bed linens, includingplush, quilted bedspreads, comforterswith dust ruffles, duvets, or similarenhancements; triple sheeting and choiceof pillow fillsClothes HangingSpaceOpen wall-mounted clothes rackSemi-enclosed clothes hanging area withdetachable wood, plastic, or heavy metalhangersFully enclosed clothes-hanging spacewith at least six wood or plasticremovable, matching hangers3 plus: At least eight open-hook woodhangers4 plus: At least 10 hangers; illuminatedclosetClothes StorageSpaceOpen clothes storage space or drawersEnclosed clothes storage space2 plus: Ample space for one piece ofluggage; folding metal rack or credenzatop3 plus: Sufficient space for two piecesof luggage; upgraded racks or benches4IlluminationAdequate overall illuminationGood overall illumination provided bythree well-positioned sourcesVery good overall illumination provided byfour or more well-positioned sources3 plus: Excellent overall illumination;free standing fixtures in appropriateplaces4 plus: Outstanding level of illuminationproviding the highest degree of guestcomfortFurnitureBasic functional furniture of mixed styleand constructionGood quality particleboard constructionwith laminate finishVery good quality construction withlaminate finish; solid wood trim accents;furnishings are freestandingExcellent quality furnishings; veneer finishwith solid wood trim accents, laminateinsetsEvidence of custom design andworkmanship in style of furnishings; solidwood or other upscale materialsSeatingOne chair1 plus: One additional comfortablechair; vinyl or fabric upholstery2 plus: Comfortable conversational andtelevision viewing arrangement; armchairshave fabric upholstery with padded seats3 plus: Excellent quality, comfort, andvariety, such as a loveseat or oversizedchair with ottoman4 plus: Outstanding quality providing anultimate degree of guest comfortWriting SurfaceDuplex, triplex, or small task tableDesk or good-size task table234 plus: Desktop enhancements, suchas desk blotter, pen/pencil set, etc.TelevisionPlacementWall-mounted, pedestal, or stationarytelevisionPedestal or stationary televisionTelevision located on credenza top or inopen armoireTelevision located in closed armoireTelevision located in closed armoireVentilationHeat and air conditioning available;window-style air-conditioning units1 plus: Conveniently located throughwall units2 plus: Easily accessible controls;temperature controls in each guestroom;offer guest choice of air conditioningand heatCentral system with thermostat controlThermostat controlThe Diamond Rating Criteriaplus: Good quality and comfortplus: Very good quality and comfortplus: Very good sizeplus: Large oversized deskplus: Ample spaceThe Diamond Rating Criteria21SECTION THREE20TWO DIAMOND
G u e s t ro o mAmenitiesONE DIAMONDTWO DIAMONDTouch-tone telephone1Basic styrofoam ice bucket with plastictumblersTelevision remote controlplus:Channel directoryData ports availableMessage lightPlastic ice bucketClockNotepads and pencilsTHREE DIAMOND2plus:Oversized television with portable fullfunction remote controlFree and pay-per-view movie channelsVideo gamesEasily accessible data portsLong phone cordsVoice messagingInsulated, plastic ice bucket with lidClock radiosNotepads and pensGuest-service directoryUtility bagsFOUR DIAMOND3plus:FIVE DIAMOND4Multiple or cordless telephoneTwo-line telephonesHigh-speed Internet accessInsulated and padded vinyl ice bucketwith lid; glass tumblersEnhanced guest-service directory infolderplus:Expanded phone features such as preprogrammed dialing keysFax machineDecorative, insulated ice bucket with lid;selection of glasswareEnhanced clock radioCD player with at least one CD selectionUpgraded stationeryUpscale guest-service directory in folderFramed or beveled full-length mirrorUmbrellaFull-size iron and ironing boardTwo robes and two pairs of slippersAdditional reading materials such asmagazines, books, etc.In-room safeMinibarFull-length mirrorIron and ironing boardCoffee maker and supplies, includingtea bagsComplimentary daily newspaperThe Diamond Rating CriteriaThe Diamond Rating Criteria23SECTION THREE22
B a t h ro o m sONE DIAMONDTHREE DIAMONDFOUR DIAMONDFIVE DIAMONDGeneralBasic functional décor with limitedcoordination of fixturesGood décor with evidence of increasedcoordination of fixtures that reflect currentindustry trendsFixtures and décor are well-coordinated,attractive, and offer enhanced styleUpscale, decorative, well-appointed, andin keeping with the theme of the property;high degree of style; some artwork or wallenhancementsOutstanding elegance and appeal withunique style displaying luxuriousfurnishings and artistic elementsFree FloorSpaceRelatively compact yet sufficient space forunrestricted guest movementGood-size bathrooms; exterior vanityareas are positioned in plain view of theguestroomVery good-size bathrooms; exterior vanityareas are positioned in restricted viewfrom the rest of the guestroomExcellent-size bathrooms affording guestsincreased ease of movement and comfortSpacious bathrooms allowing generousease of movement, comfort, andrelaxationWall and FloorCoveringsWall and floor coverings are of basicquality and simple designGood quality wall and floor covering,including painted or vinyl walls with vinyl,ceramic, or mosaic floor tilingVery good quality, including vinyl ortextured walls and ceramic tile flooring,reflecting industry trendsExcellent quality, including ceramic tile,marble, or granite flooringOutstanding quality and designFixturesMixture of tub/shower and shower onlycombinations; fiberglass or adequatequality ceramic tile shower walls;adequate quality fixtures1 plus: Good quality ceramic tile,fiberglass, or acrylic shower walls; goodquality fixturesTub/shower combinations; very goodquality fixtures; very good quality ceramictile or poured acrylic; nylon or vinylshower curtain3 plus: Excellent quality ceramic tile,marble or poured acrylic; enhancedfaucets and fixtures; decorative doubleshower curtain; upgraded shower heads;tub- and shower-height soap dishes4 plus: Large separate shower stall inaddition to the tub; outstanding qualitymarble or outstanding quality ceramictile shower walls; outstanding qualitydecorative double shower curtain withenhancementsWall-mounted sink with limited additionalshelf space or small skirted vanity; smallmirror or medicine cabinet1 plus: Good-size laminate or culturedmarble skirted vanity; good-size mirror;fixtures reflect current industry trendsVery good-size poured acrylic, skirtedvanity; very good-size beveled or framedmirror3 plus: Excellent quality includingmarble or other high-grade surface; largeframed mirror4 plus: Separate or semi-separateenclosed commode areaAdequate quality towels on caddies orbarsGood quality towels on barsVery good quality towels on bars orshelves3 plus: Excellent quality, plush towels;oversized4Two small bars of soap or equivalentTwo medium-size bars of soap, orequivalent; one packet item; simplepresentationTwo large bars of soap, or equivalent; onebottled item; attractively presented;additional amenities are available at thefront deskFive-piece amenity package of excellentquality with an upscale presentation;upscale, decorative soap dish4 plus: Seven-piece amenity packageof outstanding qualityFacial tissuesFacial tissues in chrome, wall-mountedcoversFacial tissues inset in vanityFacial tissues of excellent quality indecorative containerFacial tissues in custom-designedcontainerHair dryers and extra amenities availableat the front deskWall-mounted hair dryerFree-standing hair dryer4 plus: Scale; illuminated makeupmirrorNight light3 plus: Bathroom area rug; makeupmirror; telephoneAmenitiesThe Diamond Rating Criteriaplus: Outstanding quality towelsThe Diamond Rating Criteria25SECTION THREE24TWO DIAMOND
Four and Five Diamond Service ExpectationsGuest ServicesFOUR DIAMONDReservations4 plus:Reservationist thanks guest for calling, providesan introduction, asks for guest’s nameReservationist addresses guest by nameReservationist anticipates guest’s needsReservationist exhibits competent knowledge ofall associated facilities and hours of operationReservationist exhibits sincerity and polish incomplying to all guest requestsReservationist asks if there are any other waysto be of serviceProperty sends written confirmationArrivalUniformed attendant promptly opens the cardoor and provides a warm and sincere welcomegreetingAttendant explains parking procedureAttendant promptly unloads luggage, explainshandling procedure, and gives direction toregistration areaAttendant offers a warm and sincere closing4 plus:Attendant makes a proper introduction inquiringabout the guest’s nameAttendant uses guest’s nameValet parking is automaticAttendant anticipates guest’s needsAttendant exhibits sincerity and polish incomplying to guest requestsAttendant escorts guest to appropriate areaAttendant addresses guest by name duringclosingLobby greeters are available to escort guestto appropriate areaCheck-InAttendant provides a warm and sincere greeting;recognizes guest appropriatelyAttendant acknowledges guests waiting in linewith a warm and welcoming greetingRegistered guests are not asked for duplicateinformationAttendant confirms rate and type of roomAttendant delivers messages discreetlyAttendant provides room number discreetlyAttendant places all registration materials intothe guest’s handAttendant arranges escort of guest andbelongings to roomAttendant offers a warm and sincere closingAttendant addresses guest by name during closing4 plus:Attendant addresses guest by name during initialgreeting, as appropriate thereafterAttendant exhibits a sincere desire andcompliance to all guest requestsAttendant asks if there are any other ways to beof serviceAttendant provides introduction to escortThe Diamond Rating CriteriaFIVE DIAMONDCheck-inBell ServicesEscort provides a warm and sincere greeting,using guest’s nameEscort is able to provide information aboutfacilities when askedEscort offers to hang garment bag and placeluggage on luggage stand or in appropriate areaEscort explains features and functions of roomEscort offers to fill ice bucketEscort asks if there are any other ways to beof serviceEscort offers a warm and sincere closing4 plus:Escort takes the initiative in providing informationabout all facilitiesEscort exhibits a sincere desire and complianceto all guest requestsEscort anticipates guest’s needsEscort addresses guest by name during closingHousekeepingServicesTurndown service available on request (Servicemay be requested with 4 diamond only)Operator answers phone promptly within threeringsOperator provides a warm and sincere greeting,using guest’s nameOperator offers a warm and sincere closingAttendant accommodates requests for timeof serviceFolds back or removes bedspreadTurns up pillowsStraightens bathroom, re-points tissues,wipes surfacesReplaces used towelsEmpties wastebasketCleans ashtrayAdjusts drapesAdjusts room lightingReplaces used glassesTurns on soft level music4 plus:Full evening housekeeping service is automaticOperator exhibits a sincere desire andcompliance to all guest requestsOperator anticipates guest’s needsOperator asks if there are any other ways to beof serviceOperator addresses guest by name during closingReplaces depleted amenitiesDelivers gift amenity such as goodnight wish,chocolates, etc.Refreshes iceDisplays evening services such as robe on bed,laundry, shoeshine, etc.Attendant leaves personalized welcome messagefor guestEvidence of personalized services existsWake-Up CallsService is available 24 hours a day, seven daysa weekService number is answered within three ringsOperator provides a warm and sincere greeting,using guest’s name when call is requestedOperator asks appropriate questions and repliesin a professional mannerOperator offers a warm and sincere closingAutomated, personal call received within fiveminutes of requested time (Service may beautomated with 4 diamond only)4 plus:Operator asks if there are any other ways to beof serviceOperator addresses guest by name during closingLive, personal call received within five minutesof requested timeMessage includes a warm and sincere greetingwith use of guest’s nameMessage includes time of callMessage includes other pertinent informationsuch as weatherOperator asks if there are any other ways to beof serviceOperator offers a warm and sincere closingOperator addresses guest by name during closingEvidence of personalized services existsThe Diamond Rating Criteria27SECTION THREEAccepted 24 hours, either at property or througha central reservation systemPhone promptly answered within three ringsWarm and sincere greeting offeredReservationist offers rate structure, availablerooms, facilities, and servicesReservationist gives choice of smoking ornonsmoking room, explains if property is asmoke-free premiseReservationist collects registration informationReservationist explains deposit and cancellationpoliciesReservationist explains unusual payment optionsReservationist reviews reservation requestReservationist gives confirmation number orcontact’s nameReservationist warmly and sincerely thanksguest for callingReservationist addresses guest by name duringclosing26FOUR DIAMONDFIVE DIAMOND
Guest Services(Continued)FOUR DIAMONDFIVE DIAMONDService number is answered within three ringsOperator provides a warm and sincere greeting,using guest’s nameOperator asks appropriate questions and repliesin a professional mannerOperator repeats order to guestOperator gives time estimate for delivery(within 30 minutes)Operator offers a warm and sincere closingOperator calls to advise guest if order will belate or items ordered are not availableSpecial express services are available forbreakfast orders4 plus:Service is available 24 hours a day, seven daysa weekOperator exhibits a sincere desire andcompliance to all guest requestsOperator anticipates guest’s needsOperator asks if there are any other ways to beof serviceOperator addresses guest by name during closingEvidence of personalized services existRoom ServiceDeliveryDelivered within five minutes of time promisedMorning newspaper delivered to door or withbreakfast (If delivered to guest door, the paperis presented with breakfast)Attendant offers a suggestion as to tray/tableplacementAttendant reviews guest orderAttendant prepares table set-up and removesfood covers with guest permissionFood presentation and quality of ingredientsreflects an upscale experienceAll appropriate dishware and linens are of anupscale qualityAll food is served at the proper temperature(hot food hot and cold food cold)All food is prepared as orderedAttendant offers to pour beverageAttendant provides written or verbal instructionsfor the table/tray removalAttendant offers a warm and sincere closingPrompt removal of trays/tables, upon request4 plus:Attendant provides a warm and sincere greeting,using guest’s nameAttendant exhibits a sincere desire andcompliance to all guest requestsAttendant anticipates guest’s needsAttendant is conversant during set-up anddeliveryAttendant asks if there are any other ways tobe of serviceAttendant addresses guest by name duringclosingEvidence of personalized services existsService number is answered within three ringsOperator provides a warm and sincere greeting,using guest’s nameOperator offers to retrieve car or arrange othertransportationOperator offers a warm and sincere closingBellman arrives promptly; if not within fiveminutes, guest is notified of delay at time ofrequestBellman provides a warm and sincere greeting,using guest’s nameBellman inquires about guest’s stayBellman is conversant with guest while providingassistanceBellman offers a warm and sincere closing4 plus:Operator exhibits a sincere desire andcompliance to all guest requestsOperator anticipates guest’s needsOperator asks if there are any other ways to beof serviceOperator addresses guest by name during closingBellman exhibits a sincere desire and complianceto all guest requestsBellman anticipates guest’s needsBellman asks if there are any other ways to beof serviceBellman addresses guest by name during closingBell ServiceCheck-Out28The Diamond Rating CriteriaFIVE DIAMONDCheck-OutExpress check-out services are available 24hours/seven days a weekAttendant provides a warm and sincere greeting;recognizes guest appropriatelyAttendant acknowledges guests waiting in linewith a warm and welcoming greetingAttendant inquires about guest’s stayAttendant provides a copy of bill for review intothe guest’s handAttendent confirms payment methodAttendant places check-out folio into the guest’shandAttendant expresses a warm and sincere thankyou for staying at the propertyAttendant offers a warm and sincere closing4 plus:Attendant addresses guest by name during initialgreeting, as appropriate thereafterAttendant exhibits a sincere desire andcompliance to all guest requestsAttendant asks if there are any other ways tobe of serviceAttendant sincerely encourages guest to returnAttendant arranges escort of guest andbelongings to exitAttendant provides introduction to escortAttendant addresses guest by name duringclosingDepartureGuest does not wait more than five minutes fortransportationAttendant provides a warm and sincere greeting,using guest’s nameAttendant is conversant pertaining to the guest’sstayAttendant opens and closes door for guest(s)Attendant offers a warm and sincere closing4 plus:Guest’s vehicle is waiting or comfortableaccommodations are made by escortAttendant anticipates guest’s needsAttendant reviews all of guest’s belongings andplacement in vehicleAttendant asks if there are any other ways tobe of serviceAttendant addresses guest by name duringclosingConcierge &MiscellaneousServicesAccurate pre-programmed phonesConcierge service number is answered withinthree ringsIf by phone, operator provides a warm andsincere greeting, using guest’s nameAttendant/operator is knowledgeable of all areaattractions and servicesAttendant/operator asks if there are any otherways to be of serviceAttendant/operator offers a warm and sincereclosingAttendant/operator addresses guest by nameduring closingOvernight valet and laundry availableMiscellaneous charges are billed directly tothe guest’s roomFood and beverage outlets reflect thecharacteristics of the property4 plus:Concierge is on duty or a special servicesnumber is available for guests 24 hours, sevendays a weekAttendant makes a proper introduction, asksguest’s nameAttendant uses guest’s nameAttendant/operator exhibits a sincere desireand compliance to all guest requestsAttendant/operator anticipates guest’s needsShort-notice pressing is availableShoe shine service is availableButler services are availableStaffAll associates exhibit a professional vocabularyAll associates consistently maintain eye contactwith guestsAll associates are appropriately attired; nametags4 plus:Guests are graciously escorted to areas whendirections are requestedThere is evidence that all associates areempowered by management to resolve guestissues immediatelyThe Diamond Rating Criteria29SECTION THREERoom ServiceOrder TakingFOUR DIAMOND
SectionFour–Additional InformationProperty ClassificationsA L L D I A M O N D R AT E D L O D G I N G S A R E C L A S S I F I E D U S I N GTHREE KEY DESCRIPTIVE ELEMENTS.The ListingOONCE A PROPERTY IS APPROVED, AAA PUBLISHINGE S TA B L I S H E S T H E C O N T E N T A N D F O R M AT O F E A C H L I S T I N GI N A L L O F O U R P U B L I C AT I O N S . The basic listing is provided at no cost tothe establishment. This listing does not contain advertising or promotional phraseologypurchased by the operator.The listing copy describing the lodging is based inpart on objective information provided by theestablishment. This listing information is updatedannually, and your establishment will be contactedeither in person, by mail, or via the telephone.F I R S T, A L L L O D G I N G S A R E C L A S S I F I E D B Y S T Y L E O FO P E R AT I O N :Bed and Breakfast: Small-scale properties emphasizing a high degree ofpersonal touches that provide guests an “at home” feeling. Guest units tend tobe individually decorated. Rooms may not include some modern amenitiessuch as televisions and telephones, and may have a shared bathroom. Usuallyowner-operated with a common room or parlor separate from the innkeeper’sliving quarters, where guests and operators can interact during evening andbreakfast hours. Evening office closures are normal. A continental or full, hotbreakfast is served and is included in the room rate. See the B&B/Country InnRequirements & Diamond Rating Guidelines booklet for additional information. Condominium: Vacation-oriented or extended-stay, apartment-styleaccommodations that are routinely available for rent through a managementcompany. Units vary in design, décor and often contain one or more bedrooms,living room, full kitchen, and an eating area. Studio-type models combine thesleeping and living areas into one room. Typically, basic cleaning supplies,kitchen utensils and complete bed and bath linens are supplied. The guestregistration area may be located off site. Cabin/Cottage: Vacation-oriented, small-scale, freestanding houses or cabins.Units vary in design, décor and often contain one or more bedrooms, livingroom, kitchen, dining area, and bathroom. Studio-type models combine thesleeping and living areas into one room. Typically, basic cleaning supplies,kitchen utensils, and complete bed and bath linens are supplied. The guestregistration area may be located off site. Country Inn: Although similar in definition to a bed and breakfast, countryinns are usually larger in scale with spacious public areas and offer a diningfacility that serves at least breakfast and dinner. See the B&B/Country InnRequirements & Diamond Rating Guidelines booklet for additional information. Motel: A one to three story establishment typically with exterior room entrancesfacilitating convenient access to parking. The standard guest units have onebedroom with a bathroom and are typically similar in décor and designthroughout. Public areas are limited in size and/or the variety of facilitiesavailable. Ranch: Typically a working ranch with an obvious rustic, western theme. Ingeneral, equestrian-related activities are featured, but ranches may includeother animals and activities as well. A variety of guest unit styles are offeredin a family-oriented atmosphere. Small-scale Hotel: A multistory establishment typically with interior roomentrances. A variety of guest unit styles are offered. Public areas are limitedin size and/or the variety of facilities available. Large-scale Hotel: A multistory establishment with interior room entrances.A variety of guest unit styles are offered. Public areas are spacious and includea variety of facilities such as a restaurant, shops, fitness center, spa, businesscenter, or meeting rooms.THE BASIC LISTINGIS PROVIDED AT NO COST TOTHE ESTABLISHMENT.Failure to provide this information in a timely manner will result in the deletion of yourestablishment from our database.Additionally, AAA’s professionally trained Tourism Editors enhance our inventory withdescriptive prose for each establishment. This skilled degree of subjectivity enables us tocapture the feel of an experience and pass along this valuable information to members.Each diamond rated property has the opportunity to participate in the AAA OfficialAppointment Program, entitling the establishment to use the renowned AAA/CAA emblemand diamond rating in its advertising and promotions. This program also entitles theestablishment to an enhanced listing in AAA publications. Personalized display advertisingin AAA publications is also available (see back cover).FYI DesignationThis designation means that a property has not been diamond rated by a AAA TourismEditor but is of notable significance and potential member value. The property is unrateddue to one of the following reasons: 30The property is too new to rate.The property is under construction.The property is undergoing extensive renovations.The property has not been evaluated.The property does not meet Diamond Rating requirements.Additional InformationAdditional InformationSECTION FOUR 31
Vacation Home: Vacation-oriented or extended-stay, large-scale, freestandinghouses that are routinely available for rent through a management company.Houses vary in design, décor and often contain two or more bedrooms, livingroom, full kitchen, dining room, and multiple bathrooms. Typically, basiccleaning supplies, kitchen utensils, and complete bed and bath linens aresupplied. The guest registration area may be located off site.S E C O N D , A D E T E R M I N AT I O N I S M A D E P E R TA I N I N G T OO V E R A L L C O N C E P T, A N D A L O D G I N G M AY B E : Independent: Any lodging operation consisting of no more than two separateoutlets of the same name and concept. This definition includes all types ofconcepts, service levels, and styles of operation.Chain: Any lodging operation with three or more separate outlets of the samename and concept, service level, and style of operation.F I N A L LY, T H E R E S P E C T I V E S E R V I C E L E V E L I S N O T E D : Full Service: A full range of services and facilities are available and any selfservice aspects are solely at the preference of the guest. Property is staffed 24hours a day with extended hours of operation in key areas. All facilities are onpremise and typically include a full-service restaurant, lounge, conferencefacilities, and business and fitness centers. Moderate Service: A variety of services and facilities are available, but withlimited hours of operation. Self-service aspects may be required atunconventional hours. Limited staffing during the off hours is typical. Foodand beverage outlet, meeting rooms, and business and fitness centers aresome of the facilities that may be available. Limited Service: Only the basic services and facilities are available. Self-serviceaspects are predominant. Commonly, a continental breakfast may be offeredrather than having a restaurant on premises. A kiosk may be available for selfcheck in. Office closures during the off hours are typical.L O D G I N G S U B - C L A S S I F I C AT I O N S —I F A P P L I C A B L E , L O D G I N G S M AY B E F U R T H E R D E F I N E D A S :Resort: Recreation-oriented, geared to vacation travelers seeking a specificdestination experience. Travel packages, meal plans, theme entertainment, andsocial and recreational programs are typically available. Recreational facilitiesare extensive and may include spa treatments, golf, tennis, skiing, fishing, orwater sports, etc. Larger resorts may offer a variety of guest accommodations. Casino: Extensive gambling facilities are available such as blac
Central system with thermostat control Thermostat control. ONE DIAMOND TWO DIAMOND THREE DIAMOND FOUR DIAMOND FIVE DIAMOND Guestroom Amenities 22 The Diamond Rating Criteria The Diamond Rating Criteria 23 SECTION THREE Tou
diamond cluster rings, diamond engage-ment rings, diamond wedding band rings, diamond solitaire rings, diamond semi mount rings, diamond cuff brackets, dia-mond jacket bracelets, diamond jacket earrings, diamond dangle earrings, dia-mondboxbracelets,diamondpendantneck-laces, diamond pendant choker necklace, diamond bangle bracelets, diamond mens
Air Force and Navy lodging facilities throughout the U.S. and the world. Search by geographic region and state or the pick list to search by base/installation. Other Lodging Links: DoD Lodging Armed Forces Recreation Center Navy Cabins, Campgrounds, & RV Parks Army RV Parks and Campgrounds Army Lodging Marine Corps Recreational Lodging
The Integrated Lodging Program directs travelers to quality lodging facilities worldwide, streamlining the hotel booking process for DoD employees traveling on official business (TDY/TAD travel). The program includes DoD Preferred Commercial Lodging providers and integrated the ability to book government (DoD Lodging) and
Hilti (Canada) Corp. 1-800-363-4458 www.hilti.ca Diamond Coring EC-1 Diamond Coring Tool DD 110-D Diamond Coring Tool DD 120 Diamond Coring Tool DD 130 Diamond Coring Tool DD 200 Diamond Coring Tool Dust Removal Systems Diamond Cutting DSH 900 Ga
Spare parts for EDM SODICK 3080982 Diamond guide 87-3 type D 0.22 mm 3080990 Diamond guide 87-3 type D 0.26 mm 3080991 Diamond guide 87-3 type D 0.31 mm 3080998 Diamond guide 87-3 type D 0.11 mm 3080999 Diamond guide 87-3 type D 0.16 mm 3081000 Diamond guide 87-3 type D 0.21 mm 3081015 Diamond guide 87-3 type D 0.12 mm
CVD Diamond Pin Specimens The CVD diamond pin specimens were produced as follows: (1) a free-standing diamond film was pro-duced by the hot-filament CVD technique (ref. 5); (2) the film was brazed onto one end of a steel pin; and (3) the CVD diamond tip of the pin was then ground with a diamond wheel and polished with diamond powder.
your lodging arrangements, the system will still ask you to select lodging. ***AMSC has already secured your lodging and this information will come to you via email approximately 2-3 weeks prior to the course start date. Choose Review your Reservation Selections and select Skip this Lodging Booking Continue to Expenses
Archaeological excavation is the primary means in which we gather information. It is critical that it is carried out carefully and in a logical manner. The flow chart below has been provided to show the steps required for fully excavating and recording a feature. 3 Identify feature Clean area to find the extent of the feature Consider if pre-excavation photos and plan are required Select .
