Warranty: Dell EMC Product Warranty And Maintenance Table

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DELL EMC PRODUCT WARRANTY AND MAINTENANCE TABLEThe table below sets forth Dell EMC 1 product-specific warranty and maintenance terms and information. Eachproduct identified as Equipment also includes its related operating system, operating environment or microcode(also defined in many contracts as “Core Software”), if any, unless the table indicates that such operating systemis licensed as a separate product. Any Dell EMC software that is licensed as a separate product and is notspecifically identified on this table is governed by the terms stated in the row entitled “software.”Dell EMC recommends that you locate products on the following table by simultaneously pressing the “Control”key and the letter “f” key to activate the “Find” feature, and then typing in the name of the applicable product.Additional information about available Customer Service Options as well as other important information can befound by clicking the link found here.Notice: In accordance with widely used business practices in the IT industry and in support of Dell EMC’sworldwide sustainability and recycling initiatives, Equipment may contain components that are (i) previouslyunused; or (ii) re-manufactured to contain the most current updates, meet all relevant test specifications and befunctionally equivalent to previously unused components. Spare, upgrade and/or replacement components maybe re-manufactured. Dell EMC warranty terms apply equally to all components. For information on Dell EMC’srecycling and sustainability efforts please click here.Data Protection ProductsProductStandard WarrantyAutomated FailoverManager (AFM) Software90 days; defective media replacementSupport during warranty available with purchase of aRecoverPoint or MirrorView maintenance support option.Avamar Data Store2 years; ProSupport 4HR/MCAvamar Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionCaptiva Family Software(Except Pixtools andQuickScanPro products)CloudBoostSoftware90 days; defective media replacementSupport during warranty available with purchase of amaintenance support option90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionAvailable SupportOptions 2PremiumDesignated Customer- Replaceable Units(CRUs) 3NoneThe AFM is included with RecoverPoint orMirrorView software onlyPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBD,ProSupport 4HR/MC,ProSupport NBDPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBD,ProSupport 4HR/MC,ProSupport NBDPremium, EnhancedPower supply, disk drivesEnhancedNoneNoneNone“Dell EMC”, as used in this document, means the applicable Dell sales entity (“Dell”) specified on your Dell quote or invoice and the applicable EMC salesentity (“EMC”) specified on your EMC quote. The use of “Dell EMC” in this document does not indicate a change to the legal name of the Dell or EMC entitywith whom you have dealt.24HR – 4 hour response objective, MC – mission critical response, NBD – next business day; additional service features are included as part of a purchaseof a renewal of an Enhanced, Premium, ProSupport 4HR/MC and ProSupport Plus 4HR/MC Support Option maintenance contract after May 31, 2018 forthis Product; provided, that customer has activated and maintains the currently supported version(s) of SupportAssist Enterprise and/or Secure RemoteSupport tools during the applicable renewal term. These additional service features are specified in the applicable Support Option Service Description thatcan be found by clicking the link found here. Enhanced and/or Premium Support Option, each, as applicable, is only available as part of a purchase of arenewal of an existing Enhanced and/or Premium Support Option maintenance contract. Customer who have purchased ProSupport with the Mission CriticalOption prior to July 18th, 2019 or have purchased renewals of that Support Option, please note that your Support Option Service Description was mergedwith ProSupport NBD, but your Support Option entitlement and service features have not changed.3Customer Replaceable Units (CRUs): CRUs are specific assemblies, components, or individual parts of designated Dell EMC equipment that theCustomer is authorized by Dell EMC to self-replace. In the event of a failure or technical issue, the Customer may remove and replace a CRU by using DellEMC-provided diagnostic tools and/or documentation. Assemblies or components not designated as CRUs must be serviced and/or replaced by Dell EMC ora Dell EMC authorized service partner.1

ProductStandard WarrantyData Domain System1 year hardware only; LimitedData Protection ProductsSoftware (DDOS) 90 day; defective media replacementSupport for DDOS during warranty available with purchaseof a maintenance support optionData Protection Advisor90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionData Protection Suite90 day; defective media replacementSupport during warranty available with purchase of amaintenance support optionDatabaseXtender SoftwareAvailable Support OptionsPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDDesignated Customer- Replaceable Units(CRUs)*Power supply, disk drives, SAS controller onES20, external fans, bezels, cables and railsPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDNone90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, EnhancedNoneIntegrated Data ProtectionAppliance1 year hardware only; LimitedProSupport Plus 4HR/MCProSupport Plus NBD (4400only)ProSupport 4HR/MCProSupport NBD (4400only)None.Integrated Data ProtectionAppliance Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionProSupport Plus 4HR/MC,ProSupport Plus NBD (4400Only)NoneNoneProSupport 4HR/MCProSupport NBD (4400Only)NetWorker Family Software(except for NetWorker FastStart)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPowerProtect Equipment1 year hardware only; LimitedPowerProtect Software90 day; defective media replacementSupport during warranty available with purchase of amaintenance support optionProtectPoint Software90 day; defective media replacementSupport during warranty available with purchase of amaintenance support option3 years; ProSupport 4HR/MC Mission CriticalPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDProSupport Plus 4HR/MCProSupport Plus 4HR/MCNBDProSupport 4HR/MCMission CriticalProSupport 4HR/MCProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDNoneNonePower supply, disk drives, SAS controller onES20, external fans, bezels, cables and railsNoneRecoverPoint Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCSourceOne eDiscoveryEquipment1 year; EnhancedPremium, EnhancedPower supply, disk drivesSourceOne eDiscoverySoftware90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, EnhancedNoneSourceOne Family Software(excluding SourceOneeDiscovery)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, EnhancedProSupport 4HR/MC,ProSupport NBDNoneRecoverPoint EquipmentNoneNone

Hyperconverged and Converged InfrastructureProductStandard WarrantyAvailable SupportOptionsPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDDesignated Customer- Replaceable Units(CRUs)*NonePowerFlex (formerlyVxFlex/ScaleIO) Software90 days; Support during warranty available with purchaseof a maintenance support optionPowerFlex (formerlyVxFlex/ScaleIO) Ready Node3 year, hardware only; LimitedProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDPer PowerEdge hardwarePowerFlex (formerlyVxFlex/ScaleIO) Appliance3 year, hardware only; LimitedProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDPer PowerEdge hardwarePowerFlex (formerlyVxFlex/ScaleIO) IntegratedRackPowerOne90 days, hardware only; LimitedProSupport Plus 4HR/MC,ProSupport 4HR/MC,None.1 year, hardware only; LimitedPer Server hardwareVBlock90 days, hardware only; LimitedProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDCore, Plus, PremiumProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDVxBlock90 days, hardware only; LimitedCore, Plus, PremiumProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDPer Server hardwareVxRack Node1 year; LimitedNoneVxRail1 year, hardware only; LimitedvSAN Ready Node3 year, hardware only; LimitedXC Products3 year, LimitedPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport 4HR/MCPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MC,ProSupport NBDPer Server hardwareDisks, power supplyPer Server hardwarePer Server hardware

ProductNetworking ProductsStandard WarrantyDell EMC Networking Product Warranty information islisted at: anty/cp/networkingwarrantyDell EMC Networking Product Warranty information islisted at: anty/cp/networkingwarrantyConnectrix Family of Directors1 year; LimitedConnectrix Family of Switches (except Connectrixdevices listed below)1 year; LimitedConnectrix B-Series & MDS Series ManagementSoftware90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionAvailable SupportOptionsProSupport Plus4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,Basic, as specified onyour Dell quote orinvoicePremium, Enhanced,ProSupport Plus4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,Premium, Enhanced,ProSupport Plus4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,Premium, Enhanced,ProSupport Plus4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDCustomer- ReplaceableUnits (CRUs)*CRUs for NetworkingProducts varies by regionand Product type. DellEMC monitors performanceand activity for specificNetworking componentsand updates CRU listsbased on the latestfeedback. For moreinformation about a specificpart or component pleaseconsult the applicableProduct Documentation andcontact Dell EMC if youhave any further questions.Power supplies, fans,optics, cablesPower supplies, fans, SFP,cables and the completeswitch when applicableNoneOTHER WARRANTY TERMS AND LIMITATIONS RELATED TO NETWORKING PRODUCTS: Select Dell EMC Networking products carry a lifetime limited hardware warranty with Basic Hardware Service (repair or replacement) for as longas you own the product as set forth at: ranty/cp/networkingwarranty. Repair or replacement support forany Dell EMC Networking product with limited lifetime warranty does not include configuration or configuration assistance, or other advancedservice and support provided by ProSupport and ProSupport Plus services. The warranty does not apply to products purchased before firstannouncement in Spring 2011. Dates vary by region. Contact customer service to verify if your product qualifies.Select Dell EMC Networking products carry an Extended Life Limited Hardware Warranty with Basic Hardware Service (repair or replacement) ,which extends until 5 years after the end of sales date, as set forth at: ranty/cp/networkingwarranty,subject to the specific clarifications and limitations listed below. Repair or replacement support for any Dell EMC Networking product withExtended Life Limited Hardware Warranty does not include configuration or configuration assistance, or other advanced service and supportprovided by ProSupport and ProSupport Plus services. The Extended Lifetime Limited Warranty is not transferrable.oClarifications and limitations pertaining to products with Extended Life Limited Hardware Warranty B-Series FCX/FCXs — Internal power supply and fans are covered; however, warranty excludes removable optics and LEDs. J-Series EX4200 — Warranty does not include optics and limits fan and power supply to 5 years from date of purchase. W-Series Access Points: W-AP92/93/93H, W-IAP92/93, W-AP104/105, W-IAP105, W-AP124/125, W-AP134/135, W-IAP134/135 —Warranty limits any power supply, antennae or accessories to 1 year from date of purchase.

ProductConnected Smart-UPSStandard Warranty3 year hardware only; LimitedServer Products90 days for BIOS/firmware; defective media replacementSupport during warranty available with purchase of amaintenance support optionPowerEdgeT Series up to 300s,R Series up to 300s,1 year hardware only; LimitedPowerEdgeC Series,M Series,MX Series,FX Series,R Series 400s and above,T Series 400s and above,VRTX Series,XR Series,XE Series,3 year hardware only; Limited90 days for BIOS/firmware; defective media replacementSupport during warranty available with purchase of amaintenance support option90 days for BIOS/firmware; defective media replacementSupport during warranty available with purchase of amaintenance support optionAvailable Support OptionsProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,BasicProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,BasicProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,BasicCustomer- Replaceable Units (CRUs)*CRUs for Server Products vary by region andProduct type. Dell EMC monitors performanceand activity for specific Server components andupdates CRU lists based on the latest feedback.For more information about a specific part orcomponent please consult the applicableProduct Documentation and contact Dell EMC ifyou have any further questions.CRUs for Server Products vary by region andProduct type. Dell EMC monitors performanceand activity for specific Server components andupdates CRU lists based on the latest feedback.For more information about a specific part orcomponent please consult the applicableProduct Documentation and contact Dell EMC ifyou have any further questions.CRUs for Server Products vary by region andProduct type. Dell EMC constantly monitorsperformance and activity for specific Servercomponents and updates CRU lists based onthe latest feedback. For more information abouta specific part or component please consult theapplicable Product Documentation and contactDell EMC if you have any further questions.OTHER WARRANTY TERMS AND LIMITATONS RELATED TO SERVER PRODUCTS:The limited hardware warranty lasts for the time period indicated on your EMC Quote or your Dell Quote or invoice, and the applicable entry in the tablesabove, except for the following Dell-branded hardware: All variants of ioDrive NAND Flash devices use a silicon technology that has a maximum number of physical bytes that can be written to thedevice (the Rated Life). The applicable limited hardware warranty covers failures due to defects in workmanship and/or materials, but does notcover problems related to the device reaching its maximum Rated Life. ioDrive is a registered trademark of Fusion-io. Your series 5, 6 or 7 PowerEdge RAID Controller (PERC) battery may provide up to 72 hours of controller cache memory backup power whennew. Under the 1-year limited hardware warranty, we warrant that the battery will provide at least 24 hours of backup coverage during the 1-yearlimited hardware warranty period. Service offerings such as ProSupport and ProSupport Plus services may be available to provide longer serviceperiods for an additional fee. Your Series 8/9 PERC controller battery comes with a 3-year limited hardware warranty, which cannot be extended beyond 3 years. Serviceofferings such as ProSupport and ProSupport Plus services may be available to provide longer service periods for an additional fee. Enterprise SATA value/mix use solid-state drives (SSDs), enterprise SATA read intensive SSDs and slim SATA SSDs are not eligible for purchaseof extended warranty coverage beyond 3 years, unless purchased with a separate service offering such as ProSupport or ProSupport services,which may be available to provide longer service periods for an additional fee. Dell power distribution units (PDUs) and keyboard/monitor/mouse consoles (KMMs) purchased independent of a system carry a 1-year limitedhardware warranty. Dell PDUs and KMMs purchased with a system are covered by the greater of 3 years or the term of the system limitedhardware warranty. All variants of PowerEdge Express Flash PCI Express (PCIe) SSD devices carry the length of the limited hardware warranty coverage for the Dellsystem with which the PowerEdge Express Flash PCIe SSD device is shipped. PowerEdge Express Flash PCIe SSD devices are not eligible forpurchase of extended warranty coverage beyond a total of 5 years of coverage from the original shipment date unless purchased with a separateservice offering such as ProSupport or ProSupport services. Additionally, PowerEdge Express Flash PCIe SSD devices use a silicontechnology that has a maximum number of physical bytes that can be written to the device (the Device Life). The applicable limited hardwarewarranty covers failures due to defects in workmanship and/or materials, but does not cover problems related to the device reaching its maximumDevice Life. Enterprise SATA, SAS and NVMe SSDs purchased as a component of Dell EMC Server Products are not eligible for purchase of extendedwarranty coverage beyond 3 years from the original shipment date, unless purchased with a separate service offering such as ProSupport orProSupport services. All such SSD devices have a maximum Device Life. The applicable limited hardware warranty covers failures due to defectsin workmanship and/or materials but does not cover problems related to the device reaching its maximum Device Life.

Storage ProductsProductStandard WarrantyAvailable Support OptionsAppSync90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,Blade Logic Brand SoftwareNo longer available for sale; maintenance onlyPremium, EnhancedNoneCentera Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremiumNoneCLARiiON AX4 seriesequipment3 years; EnhancedPremium, Enhanced,All AX4-5 replacement parts are CRUs exceptfor the chassis/midplane;Installation of AX4 Core software and systembased software releasesCLARiiON AX4 software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,Not ApplicableCLARiiON CX4-seriesEquipmentNo longer available for sale; maintenance onlyPremium, EnhancedPower supply, cooling units, small form factorpluggable transceivers, disk drives per approvalof Disk Replacement Utility (DRU) tool, DAEpower supply, LCC;Installation of CX4-Series Core software andsystem-based software releasesCloudArray Software(Appliance and VirtualEdition)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneCloudArrayAppliance Equipment1 year; LimitedPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCDisk Drives, Power SupplyCloudLink Secure VM90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneCloud TieringAppliance – Virtual Edition(CTA/VE)Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, EnhancedNoneDell EMC Integrated Systemfor Microsoft Azure StackHub platform software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneDell EMC Integrated Systemfor Microsoft Azure StackHub scale unit equipment1 year; LimitedProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBD,NoneDisk Library DL1500,DL3000, and 3D 4000Family Equipment3 years; EnhancedPremium, EnhancedNoneDisk Library FamilyEquipment (except forDL1500, DL3000, and 3D4000)2 years; PremiumPremiumNoneDisk Library for Mainframe,DLm8000/6000/2000/1000,DLm8100 w/VMAX,DLm8100 w/DD,DLm8500 w.VMAX,DLm8500 w/DD,DLm2100 w/DDDLm2100 w/VNX2 years; ProSupport 4HR/MC Mission Critical forDLm8100 w/VMAX, DLm8100 w/VNX/DD, DLm2100w/DD, DLm2100 w/VNXPremium forDLm8000/6000/2000/1000None2 years; Premium for DLm8000/6000/2000/1000Premium,ProSupport Plus 4HR/MC,ProSupport 4HR/MC forDLm8100 w/VMAX,DLm8100 w/VNX/DD,DLm2100 w/DD, DLm2100w/VNXDesignated Customer- Replaceable Units(CRUs)*None

Storage ProductsDSSD D51 year; LimitedPremiumNoneECS Appliance EquipmentEquipment: 1 year; LimitedNoneECS Appliance Software90 days; defective media replacement.Support during warranty available with purchase of amaintenance support optionGeographically DispersedDisaster Restart Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDPremiumGreenplum Data ComputingAppliance (DCA)1 year hardware only; LimitedPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneGreenplum Data IntegrationAccelerator (DIA)1 Year hardware only; LimitedPremium (covers bothhardware and softwareportion of the DIA)NonePremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNonePremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBD,ProSupport 4HR/MC,ProSupport NBDPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDPremium, Enhanced, BasicPower supplies, power cables, NVRAM batteries(applies only to Isilon Gen6), Hard Disks, Railkits, IB switches, IB cables, faceplatesGreenplum DCA OE(operating environmentSoftware)90 days for software in the DIA; defective mediareplacementSupport for software during warranty available with thepurchase of a maintenance support option90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionNoneNoneIsilon and/or PowerScaleFamily Equipment1 year hardware only; LimitedIsilon and/or PowerScaleFamily Software90 day; defective media replacementSupport during warranty available with purchase of amaintenance support optionMainframe Disk Library(MDL) EquipmentI year; BasicMainframe Disk Library(MDL) Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced, BasicNoneOpen Migrator/LM Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremiumNoneOpen Replicator forSymmetrix Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNonePowerExchange PWXConnector to Greenplum90 days; defective media replacementSupport during warranty available with purchase of amaintenance support option1 year hardware only; LimitedPremiumNoneProSupport Plus 4HR/MC,ProSupport 4HR/MCNonePowerMax Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionProSupport Plus 4HR/MC,ProSupport 4HR/MC MissionCriticalNonePowerPath Family Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNonePowerStoreHardware - 1 year hardware only; LimitedProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDDIMMs, Fans, LCC, Drives, I/O cardsNode processor, cablesPremium, BasicNonePowerMax EquipmentSoftware - 90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionProSphere Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionNoneDisk drives, power supplies

Storage ProductsSRDF Family Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneStorage ResourceManagement Suite90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneSymmetrix DMX Enginuity(operating environmentsoftware)3 years; PremiumPremiumNoneSymmetrix ManagementConsole Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremiumNoneSymmetrix ManagerSoftware90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremiumNoneSymmetrix OptimizerSoftware90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneSymmetrix DMX FamilyEquipment (excludingSymmetrix VMAX)3 years; PremiumPremiumNoneSymmetrix VMAX, VMAXe,VMAX 10K/40KEnginuity (operatingenvironment software)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium1,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneSymmetrix VMAX, VMAX10K/40KFamily Equipment3 years; ProSupport 4HR/MC Mission CriticalPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneSymmetrix VMAX3100K/200K/400KFamily Equipment3 years; ProSupport 4HR/MC Mission CriticalPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneSymmetrix VMAX3100K/200K/400KHyperMax OS(operating environmentsoftware)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium1,ProSupport Plus 4HR/MC,ProSupport 4HR/MC MissionCriticalNoneTelestream Flip Factory(Vantage) Software90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced, BasicNoneUnity All Flash FamilyEquipment1 year, hardware only; LimitedPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDDrives, power supply, I/O card, storageprocessor, cables, memory, link control card,SSD, fan, SFPSoftware (Unity OE) – see belowPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDDrives, power supply, I/O card, storageprocessor, cables, memory, link control card,SSD, fan, SFP90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionEnhanced,ProSupport 4HR/MCProSupport NBDNoneUnity 350FUnity 450FUnity 550FUnity 650FUnity XT 380FUnity XT 480FUnity XT 680FUnity XT 880FUnity Hybrid FamilyEquipmentUnity 300Unity 400Unity 500Unity 600Unity XT 380Unity XT 480Unity XT 680Unity XT 880UnityVSA ProfessionalEditionSoftware (Unity OE) – see below1 year, hardware only; Limited

Storage ProductsUnity OE(operating environmentsoftware)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDNoneUnity optional softwareproducts90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport Plus NBDProSupport 4HR/MCProSupport NBDNoneVFCache3 years; EnhancedPremium, EnhancedVFCache PCIe cardViPR90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneViPR SRM90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneVMAX All Flash FamilyEquipment1 year; LimitedPremium,ProSupport 4HR/MC,ProSupport Plus 4HR/MCNoneVMAX 10K File3 years, PremiumPremiumNoneVMAX NAS Gateway withVNX VG10 or VNX VG50Data Movers3 years, EnhancedPremium, EnhancedPower supply, UltraFlex I/O module, SFP,management moduleVNX CA3 years, ProSupport 4HR/MCPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport 4HR/MC MissionCritical,ProSupport 4HR/MCDisks, power supply, fan assembly, SFP, linkcontrol card, UltraFlex I/O module, managementmoduleVNX F1 year, hardware only; LimitedSoftware (VNX OE) – see belowPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport 4HR/MCDisks, power supply, fan assembly, SFP, linkcontrol card, UltraFlex I/O module, managementmoduleVNX OE(operating environmentsoftware)90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneVNX optionalSoftware products90 days; defective media replacementSupport during warranty available with purchase of amaintenance support optionPremium, Enhanced,ProSupport Plus 4HR/MC,ProSupport 4HR/MCNoneVNX VG2VNX VG8VNX VG10VNX VG503 years,

“Dell EMC”, as used in this document, means the applicable Dell sales entity (“Dell”) specified on your Dell quote or invoice and the applicable EMC sales entity (“EMC”) specified on your EMC quote. The use of “Dell EMC” in this document does not indicate a change to the legal name of the Dell

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