PRESS RELEASE - TTG Travel Awards

PRESS RELEASE10 New Award Titles Make Their Debut At The 29th Annual TTG Travel Awards2018Bangkok, 20 September 2018 – 83 travel and tourism industry players from the Asia-Pacific were crownedfor their exceptional achievements at the 29th annual TTG Travel Awards 2018.This year’s edition featured a revamp with the addition of 10 new titles in the Airline, Service Residencesand Travel Services category to debut awards like Best Inflight Service, Best Serviced Residence Operator(Property Level) and Best Luxury Cruise Operator. Of which, two awards were returning titles – Best CarRental Company and Best Tour Operator.20 recipients across various categories took home the Hermes trophy, a signature hallmark of the awards,for the first time tonight. These new winners include Avis Budget Group (Best Car Rental Company), ConradManila (Best City Hotel – Manila), Dream Cruises (Best Cruise Operator), Macao Trade and InvestmentPromotion Institute (IPIM) (Best Convention & Exhibition Bureau), Oakwood Premier OUE Singapore (BestServiced Residence Operator (Property Level)) and Wildlife Reserves Singapore (Best Theme AttractionOperator). Previously dominated by industry veterans, the Best Business Hotel and Best Online TravelAgency titles were by claimed Sofitel Singapore City Centre and Ctrip respectively.Another 20 organisations are testimony to the travel industry’s ongoing pursuit of raising benchmarks bymaking their comeback into this year’s awards. W Taipei and Rajah Travel Corporation reclaimed theirrespective Best City Hotel – Taipei and Best Travel Agency - The Philippines titles after being beaten lastyear. The 2018 awards also welcomed past recipients Cox & Kings Ltd (Best Travel Agency – India), Emirates(Best Airline Connectivity), EXO Travel (Most Sustainable Travel Company), One Farrer Hotel (BestIndependent Hotel) and Pan Pacific Hotels Group (Best Regional Hotel Chain).Veteran organisations such as Resorts World Sentosa (Best Integrated Resort), Harbour Plaza Hotels &Resorts (Best Local Hotel Chain), Phoenix Tours International, Inc. (Best Travel Agency - Chinese Taipei) andMandarin Orchard Singapore (Best City Hotel – Singapore) continue to lead in their field with consecutivewins of their titles, demonstrating that it’s not impossible to consistently remain best in class.As the only non-voting category of the awards, Outstanding Achievement Award recipients are selectedby TTG’s editorial team for their impressive contributions to the industry. This year’s winners include RobinYap, Chairman Emeritus of The Travel Corporation, Thailand, Klook, Switzerland Tourism and EXO Travelas Travel Personality of the Year, Destination of the Year, Travel Entrepreneur of the Year, Best TravelMarketing Effort and Most Sustainable Travel Company respectively.The TTG Travel Hall of Fame, a prestige bestowed only upon exceptional organisations who have achievedthe feat of staying the best in their class for 10 consecutive years, saw two new inductees at this year’sawards. Royal Plaza on Scotts (Best Independent Hotel) and Royal Caribbean International (Best CruisePage 1 of 6

Operator) joins the ranks of 15 other honoraries who have been inducted from 2002 to 2016.The 29th Annual TTG Travel Awards 2018 Ceremony and Gala Dinner was held in Centara Grand atCentralWorld, the official venue sponsor for the event. This annual event coincides with Incentive Travel& Conventions, Meetings Asia (IT&CMA) and Corporate Travel World (CTW) Asia-Pacific – Asia-Pacific’sOnly Doublebill Event in MICE and Corporate Travel.Voting for the 2019 awards will commence in mid-April 2019.More information on the TTG Travel Awards can be found at: http://awards.ttgasia.com/Please refer to Annex A for the full list of 2018 winners.About TTG Travel AwardsThe TTG Travel Awards has been recognising the best of Asia-Pacific’s travel industry since 1989. Thisprestigious annual event honours stellar organisations and individuals in 4 categories: Travel Supplier,Travel Agency, Outstanding Achievement and Travel Hall of Fame. This TTG Travel Trade Publishing eventis proudly organised by TTG Asia, with the support of TTG India, TTG China, TTGmice, TTGassociations,TTG-BTmice China and TTG Asia Luxury.About TTG Travel Trade PublishingOne Travel Trade Connection. Infinite Possibilities.TTG Asia Media’s Travel Trade Publishing group has been connecting Asia-Pacific’s travel industry with itsleading trade publications since 1974. The one-stop integrated portfolio of print and online titles spansthe leisure trade, corporate travel, MICE and luxury travel domains, reaching key decision makers,influencers and professionals in each sector. The group’s titles are widely acclaimed as the industry’spreferred read and chosen by advertisers as an effective marketing platform. With its online titles,circulation now reaches readers worldwide. Core titles include TTG Asia, TTG China, TTG India, TTGmice,TTG-BTmice China, TTGassociations, TTG Asia Luxury and TTG Show Daily.About TTG Asia MediaThe Leading Travel and Tourism Publisher and Events Organiser In The Asia-PacificEstablished in 1974, TTG Asia Media is at the forefront of the Asia-Pacific travel and tourism industry. Itsauthority encompasses the leisure trade, luxury travel, corporate travel, MICE and association domains.Through its four business groups, the company publishes leading regional trade titles for the travelindustry, Singapore maps and guides for inbound tourists, organises international trade events and createssolutions that foster global business collaborations among travel industry players worldwide.www.ttgasiamedia.comPage 2 of 6

Media ContactDelia NgDigital Marketing StrategistE: delia.ng@ttgaisa.comT: (65) 6395 7580Cheryl TanCorporate Marketing ManagerE: cheryl.tan@ttgasia.comT: (65) 6395 7502TTG Asia Media1 Science Park Road, #04-07, The Capricorn, Singapore Science Park II, Singapore 117528T: (65) 6395 7575 F: (65) 6536 0896Page 3 of 6

Annex AS/N Award TitleAIRLINE AWARDS1Best Full Service Carrier NEW2Best Airline - Business Class3Best Inflight Service NEW4Best Boutique Airline NEW5Best Airline Connectivity NEW6Best Low-Cost CarrierHOTEL CHAIN AWARDS7Best Global Hotel Chain8Best Regional Hotel Chain9Best Local Hotel Chain10Best Hotel Rep Company11Best Luxury Hotel Brand12Best Mid-Range Hotel Brand13Best Budget Hotel BrandHOTEL – INDIVIDUAL PROPERTY AWARDS14Best Luxury Hotel15Best Mid-Range Hotel16Best Independent Hotel17Best Boutique Hotel18Best City Hotel - BangkokBest City Hotel - Hanoi/Ho Chi19Minh City20Best City Hotel - Hong KongWinnerSingapore Airlines Limited NEW TO TITLECathay Pacific AirwaysQatar Airways NEW TO TITLEBangkok Airways NEW TO TITLEEmirates NEW TO TITLEAirAsiaAccorHotelsPan Pacific Hotels Group NEW VS. 2017Harbour Plaza Hotels & ResortsPreferred Hotels & ResortsShangri-La Hotels & ResortsBest Western InternationalHoliday Inn Express NEW VS. 2017Shangri-La Hotel, Singapore NEW VS. 2017Ramada by Wyndham Singapore At Zhongshan ParkOne Farrer Hotel NEW TO TITLEThe Siam NEW TO TITLEGrand Hyatt Erawan Bangkok NEW VS. 2017Park Hyatt SaigonMandarin Oriental, Hong Kong FIRST TIME21Best City Hotel - JakartaFour Seasons Hotel Jakarta FIRST TIME22Best City Hotel - Kuala LumpurHilton Kuala Lumpur NEW VS. 201723Best City Hotel - MacauThe St. Regis Macao, Cotai Central24Best City Hotel - ManilaConrad Manila FIRST TIME25Best City Hotel - SeoulLotte Hotel Seoul NEW VS. 201726Best City Hotel - SingaporeMandarin Orchard Singapore27Best City Hotel - TaipeiW Taipei NEW VS. 201728Best New City HotelNew World Petaling Jaya Hotel FIRST TIME29Best Airport HotelHong Kong SkyCity Marriott HotelRESORTS – INDIVIDUAL PROPERTY AND SERVICED RESIDENCES AWARDS30Best Beach ResortAnantara Mai Khao Phuket Villas FIRST TIME31Best Integrated ResortResorts World Sentosa32Best Serviced Residence OperatorFrasers HospitalityBest Serviced Residence Operator33Oakwood Premier OUE Singapore FIRST TIME(Property Level) NEWPage 4 of 6

BT-MICE AWARDS34Best Business Hotel35Best Meetings & Conventions Hotel36Best BT-MICE CityBest Convention & Exhibition37CentreBest Convention & Exhibition38BureauTRAVEL SERVICES AWARDS39Best Airport40Best GDS41Best Theme Attraction Operator42Best NTO43Best Cruise Operator44Best Luxury Cruise Operator NEW45Best Tour Operator RETURNING46Best Car Rental Company RETURNING47Best Airport Lounge Operator NEW48Best Travel Insurance Company NEWTRAVEL AGENCY AWARDS49Best Travel Agency - Chinese TaipeiSofitel Singapore City Centre FIRST TIMECentara Grand & Bangkok Convention Centre atCentralWorldSingaporeSands Expo and Convention Centre at Marina Bay SandsMacao Trade and Investment Promotion Institute (IPIM)FIRST TIMEIncheon International Airport CorporationTravelportWildlife Reserves Singapore FIRST TIMEMinistry of Tourism, Republic of Indonesia NEW TO TITLEDream Cruises FIRST TIMERegent Seven Seas Cruises FIRST TIMEThe Travel Corporation FIRST TIMEAvis Budget Group FIRST TIMEPlaza Premium Group FIRST TIMEAIG FIRST TIMEPhoenix Tours International, Inc.50Best Travel Agency - Hong KongWestminster Travel Limited51525354555657Best Travel Agency - IndiaBest Travel Agency - IndonesiaBest Travel Agency - JapanBest Travel Agency - MalaysiaBest Travel Agency - SingaporeBest Travel Agency - South KoreaBest Travel Agency - ThailandBest Travel Agency - ThePhilippinesCox & Kings Ltd NEW TO TITLEPanorama Destination IndonesiaJTB Corp.Mitra Tours & Travel NEW VS. 2017Chan Brothers TravelModeTour FIRST TIMEAsian Trails Ltd NEW VS. 2017Best Travel Agency - VietnamVietravel5859Rajah Travel Corporation NEW VS. 201760Best Corporate Travel AgencyCarlson Wagonlit Travel61Best Online Travel AgencyCtrip FIRST TIMEOUTSTANDING ACHIEVEMENT AWARDS (NON-VOTING)Robin Yap, Chairman Emeritus, The Travel Corporation62Travel Personality of the YearFIRST TIME63646566Destination of the YearTravel Entrepreneur of the YearBest Travel Marketing EffortMost Sustainable Travel CompanyThailand NEW VS. 2017Klook FIRST TIMESwitzerland Tourism FIRST TIMEEXO Travel NEW TO TITLEPage 5 of 6

TRAVEL HALL OF FAME67Hall of Fame68Hall of Fame69Hall of Fame70Hall of Fame71727374757677787980818283Hall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameHall of FameSingapore AirlinesSingapore Changi AirportHertz Asia PacificRoyal Cliff Hotels Group – The State of Exclusivity &FascinationStar CruisesSabre Travel Network Asia PacificSilkAirLotte TourHong Kong International AirportRaffles Hotel SingaporeRegal Airport HotelBanyan Tree SpaQatar AirwaysThai Airways InternationalThailand Convention & Exhibition BureauRoyal Plaza on Scotts NEWRoyal Caribbean International NEWPage 6 of 6

TRAVEL AGENCY AWARDS 49 Best Travel Agency - Chinese Taipei Phoenix Tours International, Inc. 50 Best Travel Agency - Hong Kong Westminster Travel Limited 51 Best Travel Agency - India Cox & Kings Ltd NEW TO TITLE 52 Best Travel Agency - Indonesia Panorama Destination Indonesia