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VX 680Installation GuideCELNAIOTFNIERDEIV NFO 4 * , 356 63R -./N OI SI ¶ EV %&78968 1.E '() 012:; VeriFone Part Number DOC268-003-EN-E, Revision E.1

VX 680 Installation Guide 2012 VeriFone, Inc.All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the writtenpermission of VeriFone, Inc.The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure theaccuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs arefor illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample programbefore placing the software into productive use. This document, including without limitation the examples and software programs, issupplied “As-Is.”VeriFone, the VeriFone logo, Omni, VeriCentre, and Verix are registered trademarks of VeriFone. Other brand names or trademarksassociated with VeriFone’s products and services are trademarks of VeriFone, Inc.All other brand names and trademarks appearing in this manual are the property of their respective holders.Comments? Please e-mail all comments on this document to your local VeriFone Support Team.CELNAIOTFNIERDEIV NFORIVESNOI1.EVeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USA1-800-VERIFONEwww.verifone.comVeriFone Part Number DOC268-003-EN-E, Revision E.1

CONTENTSPREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CHAPTER 1Terminal OverviewFeatures at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55566710101011111111CHAPTER 2Terminal Setup Selecting Terminal Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Considerations for Bluetooth AP Charging Base Station . . . . . . . . . . . . . . .Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Examining Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Power Adapter Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VX 680 3G External Power Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Host Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Multi-port Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Modem Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Serial Dongle (RS-232 UART) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth Access Point (AP) Charging Base (Bluetooth Interface) . . . . . . .Establishing Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing and Replacing MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the SIM or R-UIM Card (GPRS, CDMA, and 3G Models) . . . . . . . . . .Installing and Replacing SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VX 680 Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth AP Charging Base Station Connector Sockets. . . . . . . . . . . . . . .Mounting the Bluetooth AP Charging Base Station . . . . . . . . . . . . . . . . . . .Power Connection to the Bluetooth AP Charging Base Station . . . . . . . . . .Telephone Line Connection to the Bluetooth AP Charging Base Station . . .Connecting a LAN cable to the Bluetooth AP Charging Base Station . . . . .VX 680 3G and GPS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GPS Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33333VX 680 INSTALLATION GUIDE1

C ONTENTSConnecting by 3G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Smart Battery Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery Behavior (No Power Cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Charging the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Standard Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Full-Featured Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth Access Point Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . .Powering Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Mounting the Terminal Onto the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . .Attaching the USB Dongles to the Base Station. . . . . . . . . . . . . . . . . . . . . . . . .Charging the Spare Battery on the Base Station . . . . . . . . . . . . . . . . . . . . . . . .Conducting Wireless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conducting Smart Card Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conducting Bluetooth Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HAPTER 3Specifications Power Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49DC Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49CHAPTER 4Maintenance Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Terminal Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51CHAPTER 5VeriFone Service Returning a Terminal or Smart Battery for Service. . . . . . . . . . . . . . . . . . . . . . . 53and Support Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VeriFone Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Spare Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Host Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Modem Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Serial Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Telephone Line Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .555555555555555556CHAPTER 6Troubleshooting Terminal Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Guidelines Terminal Display Does Not Show Correct/Readable Info. . . . . . . . . . . . . . . . . . 572VX 680 INSTALLATION GUIDE

C ONTENTSSmart Battery Does Not Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Spare Battery in Base Station Does Not Charge . . . . . . . . . . . . . . . . . . . . . . . .Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Terminal Does Not Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Does Not Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5858585959596060I N D E X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63VX 680 INSTALLATION GUIDE3

C ONTENTS4VX 680 INSTALLATION GUIDE

PREFACEThis guide is your primary source of information for setting up and installing theVX 680 terminal.AudienceOrganizationThis guide is useful for anyone installing and configuring a VX 680 terminal. Basicdescriptions of the terminal features are also provided.This guide is organized as follows:Chapter 1, Terminal Overview. Provides an overview of the VX 680 terminal.Chapter 2, Terminal Setup. Explains how to set up and install the VX 680 terminal.Provides information on how to select a location, establish power and telephoneline connections, and how to configure optional peripheral devices.Chapter 3, Specifications. Discusses power requirements and dimensions of theVX 680 terminal.Chapter 4, Maintenance. Explains how to maintain your VX 680 terminal.Chapter 5, VeriFone Service and Support. Provides information on contactingyour local VeriFone representative or service provider, and information on how toorder accessories or documentation from VeriFone.Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines,should you encounter a problem in terminal installation and configuration.Related To learn more about the VX 680 terminal, refer to the following set of documents:Documentation VX 680 Certifications and Regulations Sheet, VPN DOC268-001. VX 680 Quick Installation Guide, VPN DOC268-002. VX 680 Reference Guide, VPN DOC268-004. VX 680 Standard Base Quick Installation Guide, VPN DOC268-005. VX 680 Full-Featured Base and Dongle Quick Installation Guide, VPNDOC268-006. VX 680 CDMA Certifications and Regulations Sheet, VPN DOC268-012. Verix eVo Volume I: Operating System Programming Manual, VPNDOC00301. Verix eVo Volume II: Operating System and Communications ProgrammersManual, VPN DOC00302. Verix eVo Volume III: Operating System Programming Tools ReferenceManual, VPN DOC00303. Vx680 3G HW ERS REVA01-20120607.VX 680 INSTALLATION GUIDE5

P REFACEConventions and AcronymsConventions andAcronyms Vx680 3G SW ERS 7-26, SPC268-025-01-A. Vx680 3G PRD Rev A01, SPC268-028-01-A. Vx680 3G EOS FRD REVB 02.This section describes the conventions and acronyms used in this guide.Document Various conventions are used to help you quickly identify special formatting. TableConventions 1 describes these conventions and provides examples of their use.Table 1ConventionMeaningExampleBlueText in blue indicates termsthat are cross referenced.See Conventions and Acronyms.ItalicsItalic typeface indicatesbook titles or emphasis.You must install a roll of thermalsensitive paper in the printer.CourierThe courier type face isused while specifyingonscreen text, such as textthat you would enter at acommand prompt, or toprovide an URL.http://www.verifone.comThe pencil icon is used tohighlight importantinformation.RS-232-type devices do not workwith the PINpad port.The caution symbolindicates possible hardwareor software failure, or lossof data.The terminal is not waterproof ordustproof, and is intended for indooruse only.The lightning symbol isused as a warning whenbodily injury might occur.Due to risk of shock do not use theterminal near water.NOTECAUTIONWARNING6VX 680 INSTALLATION GUIDEDocument Conventions

P REFACEConventions and AcronymsAcronym Definitions Various acronyms are used in place of the full definition. Table 2 presentsacronyms and their definitions.Table 2Acronym DefinitionsAcronymDefinitionsACAlternating CurrentA-GPSAssisted Global Positioning SystemBTBluetoothCDMACode Division Multiple AccessEMVEuropay MasterCard and VISAGPSGlobal Positioning SystemGPRSGeneral Packet Radio ServiceGSMGlobal System for Mobile CommunicationHDMIHigh-Definition Multimedia InterfaceITPInternal Thermal PrinterLCDLiquid Crystal DisplayLEDLight Emitting DiodeMRAMerchandise Return AuthorizationMSAMMicromodule-Size Security Access ModulePEDPIN Entry DevicePINPersonal Identification NumberQVGAQuarter Video Graphics ArrayRJ45Registered Jack 45RS-232Recommended Standard 232R-UIMRemovable User Identity ModuleSAMSecurity Access ModuleSDSecure DigitalSIMSubscriber Identity ModuleTFTThin Film TransistorUARTUniversal Asynchronous Transmitter/ReceiverUMTSUniversal Mobile Telecommunications SystemUSBUniversal Serial BusVPNVeriFone Part NumberWiFiWireless FidelityVX 680 INSTALLATION GUIDE7

P REFACEConventions and Acronyms8VX 680 INSTALLATION GUIDE

CHAPTER 1Terminal OverviewThis chapter provides a brief description of the VX 680 terminal. This terminalfeatures a large color and touchscreen display, fast processor, abundant memory,PCI 2.0, PCI 3.0, and PCI 3.1 security (VX 680 3G) as well as SIM support, andintegrated contactless features.The VX 680 terminal is a portable, battery-powered device designed to fitcomfortably during handheld consumer-facing applications. It features a vibrantlycolored 3.5” TFT QVGA display and a backlit spill-resistant keypad. It supports avariety of communications technologies including: 3G universal mobiletelecommunications system (UMTS), 802.11g wireless fidelity (WiFi) with WPA2security support, GPRS, Bluetooth wireless technology (BT), CDMA, and globalpositioning system (GPS)/assisted GPS (A-GPS).NOTEVeriFone ships variants of the VX 680 terminal for different markets. Your terminalmay have a different configuration. The following devices may or may not bepresent: a smart card reader, none or three MSAM cardholders, and a SIM/R-UIMcardholder.68 4 * , 356 ¶ %& -./789 63 '() 012:; Figure 1The VX 680 TerminalVX 680 INSTALLATION GUIDE9

TERMINAL O VERVIEWFeatures and BenefitsFeatures at a Glance The following are the features of VX 680: 400 MHz ARM11 RISC processordelivers power and usability in aconvenient “hand-over” design. Multi-application operatingenvironment. Advanced memory architecture tomeet tomorrow’s needs with supportfor 192 MB. Backward compatibility with VeriFonesolutions help reduces developmentcosts. Drop-resistant design minimizesbreakage. 32-bit processing and multi-taskingcapabilities. Security architecture exceedsspecifications for PCI-PED andsophisticated file authentication.Features andBenefitsand value-added applications alongwith signature capture. Offers unsurpassed performance onEMV smart card transactions Max UI design provides large 3.5” colorQVGA display, and large blue backlitkeys for easier viewing. Adds vibrant color and touchscreen tothe smallest purpose-built wirelesspayment device. Multiple connectivity and Contactlessoptions. Spill-resistant design forces liquid downand off the front of the terminal. USB support for VeriFone peripheraldevices.VX 680 terminals provide the right combination of features and functions includinga triple-track magnetic stripe card reader, smart card reader, SIM (dual SIM forVX 680 3G), integrated PIN pad, color touchscreen display, optional contactlessupport, and a quiet yet fast internal thermal printer (ITP).Exceptional Ease of Use10 Securely supports and runs paymentLightweight, tapered design, compact, stylish and the ergonomic balanceallows convenient terminal hand-off to the consumer for PIN entry or otherinput. Large 3.5” color TFT display for boundless application possibilities and easyreadability under various lighting conditions. Large, blue backlit keys provide tactile response to simplify usage andminimize finger slips. 38 mm diameter paper roll with a trouble-free, drop-in, “clam shell” loading anddual tear bar that allow receipts to be torn in any direction. Quiet and fast integrated thermal printer with a rear placement to maximizethe user interface area. Vertical magnetic stripe card reader with an extended blade for optimal cardreading. Touchscreen for icon-based applications or electronic signature capturesupport. Optional hands-free holster is available that fits the server’s or clerk’s belt sothat the POS device can be quickly removed and easily handed to thecustomer.VX 680 INSTALLATION GUIDE

TERMINAL O VERVIEWFeatures and BenefitsPerformance and Durability Fast transactions due to powerful 400 MHz ARM11 processor.High-capacity 7.2 V 1800 mA Li-ion battery. Standard base for drop-and-go charging or optional full-featured base with.spare battery charging. USB ports for connection to supported USB peripherals. Rounded corners and drop resistant to 3 feet on concrete floor to minimizebreakage. 192 MB of memory with optional removable SD flash memory.Security PCI PED 2.0 and PCI PED 3.0 approved for debit and other PIN-basedtransactions. PCI 3.1 Compliance plus country specifics (Interac, UKCC,APCA, PCI and ZKA) for VX 680 3G. EMV Level 1 and 2 Type Approval. Tamper-resistant construction, SSL protocols, and VeriShield fileauthentication. Latest WPA2 WiFi security and supports VeriShield Protect encryptionimplementations.Contactless CapabilityAdvanced contactless architecture that future-proofs investment with a singlecontactless interface (SingleCl), SoftSAMs, and side-by-side applicationarchitecture. On-screen tap zone (CTLS logo) for optimized user experience Contactless version accepts EMV and mag-stripe contactless payments aswell as PIN-based transactions.Communication TechnologyVX 680 GPRS and 3G: Long-range wireless payment for retailers that have nophysical location limitations. VX 680 CDMA: Long-range wireless payment for Non-GPRS coverage areas. VX 680 WiFi: Ideal for retailers that need multiple wireless devices and haveexisting IP infrastracture. VX 680 Bluetooth: Simple, plug-and-play installation for locations that needshort-range wireless capability.VX 680 INSTALLATION GUIDE11

TERMINAL O VERVIEWFeatures and Benefits12VX 680 INSTALLATION GUIDE

CHAPTER 2Terminal SetupThis chapter describes the terminal setup procedures. You will learn about: Selecting Terminal Location. Unpacking the Shipping Carton. Examining Terminal Features. Examining Connection Ports. Establishing Telephone Line Connections. VX 680 Bluetooth Support. VX 680 3G and GPS Support Installing the Paper Roll. Installing and Replacing MSAM Cards. Installing the SIM or R-UIM Card (GPRS, CDMA, and 3G Models). Installing and Replacing SD Card. Installing the Smart Battery. Using the Smart Battery. Battery Behavior (No Power Cable). Removing the Smart Battery. Charging the Smart Battery. Connecting the Terminal Power Pack. Using the Base Station. Mounting the Terminal Onto the Base Station. Attaching the USB Dongles to the Base Station. Charging the Spare Battery on the Base Station. Conducting Wireless Transactions. Conducting Smart Card Transactions. Conducting Bluetooth Transactions Using the Magnetic Card Reader. Using the Stylus.VX 680 INSTALLATION GUIDE13

TERMINAL S ETUPSelecting Terminal LocationSelectingTerminalLocationUse the following guidelines when selecting a location for your VX 680 terminal.Environmental FactorsThe VX 680 unit is a portable terminal. Select a flat support surface, such as acountertop or table, to keep the terminal safe in between uses. Do not use the terminal where there is high heat, dust, humidity, moisture, orcaustic chemicals or oils. Keep the terminal away from direct sunlight and anything that radiates heat,such as a stove or motor. Do not use the terminal outdoors.CAUTIONThe terminal is not waterproof or dustproof, and is intended for indoor use only.Any damage to the unit from exposure to rain or dust may void any warranty.Electrical Considerations Avoid using this product during electrical storms.Avoid locations near electrical appliances or other devices that causeexcessive voltage fluctuations or emit electrical noise (for example, airconditioners, electric motors, neon signs, high-frequency or magnetic securitydevices, or computer equipment).Do not use the terminal near water or in moist conditions.Considerations for The Bluetooth AP Charging Base Station requires the following:Bluetooth AP A power source within two meters.Charging BaseStation A telephone socket within three meters (for PSTN version).14 A location with minimal obstruction for communicating with terminals. It is recommended that the Bluetooth AP Charging Base Station be installedtwo meters from the ground to allow the LEDs to be seen, and the state of theconnection to be confirmed.VX 680 INSTALLATION GUIDE

TERMINAL S ETUPUnpacking the Shipping CartonUnpacking theShipping CartonOpen the shipping carton and carefully inspect its contents for possible tamperingor shipping damage. The VX 680 device is a secure product and any tamperingmay cause the terminal to cease to function properly.To unpack the 1Shipping CartonRemove and inspect the following items: Terminal Power pack Telephone line cable Power cable Battery pack Paper roll2 Remove all plastic wrapping from the terminal and other components.3 Remove the clear protective film from the LCD screen.CAUTION Do not use a terminal that has been damaged or tampered with. TheVX 680 terminal comes equipped with tamper-evident labels. If a label orcomponent appears damaged, please notify the shipping company and yourVeriFone representative or service provider immediately.4 Save the shipping carton and packing material for future repacking or movingthe terminal.VX 680 INSTALLATION GUIDE15

TERMINAL S ETUPExamining Terminal FeaturesExaminingTerminalFeaturesBefore you continue the installation process, notice the features of theVX 680 terminal (see illustration below).STYLUSVX680INTERNAL THERMAL PRINTER(AT THE BACK)INDICATOR LEDAL DISPLAY/ TOUCHSCREENMAGNETIC CARD READERTELEPHONE-STYLE KEYPADCANCEL KEYX§§ENTER KEYCLEAR KEYSMART CARD READERFigure 2VX 680 Terminal Features (Front Panel)Front Panel The front panel includes the following features: A Large 3.5” color TFT and touchscreen display. Two types of keys:a A 12-key, telephone-style keypad (keypads may vary in style).b Three color-coded function keys below the keypad (from left to right:CANCEL, CLEAR, ENTER).16 A magnetic card reader, built into the right side. Swipe the card using theproper direction, with the magnetic stripe down and facing inward, toward thekeypad. A green indicator LED indicates power is ON. An internal thermal printer at the back of the terminal. A smart card reader, built into the front of the terminal. For directions on howto use a smart card, see Conducting Smart Card Transactions. A stylus, inserted on top of the terminal above the screen.VX 680 INSTALLATION GUIDE

TERMINAL S ETUPExamining Connection Ports NOTEExaminingConnectionPortsA SAM (security access module) compartment, built into the bottom of theterminal inside the printer compartment. The VX 680 terminal contains anMSAM cardholder to support stored-value card programs or other merchantcard requirements.VeriFone ships variants of the VX 680 terminal for different markets. Your terminalmay have a different configuration. The following devices may or may not bepresent: a smart card reader, or an MSAM cardholder. However, the basicprocesses described in this guide remain the same, regardless of terminalconfiguration.The VX 680 terminal has one primary port that supports different peripheralsthrough the use of various cables.Figure 3The VX 680 Primary Port (Bottom View)Power Adapter Each VX 680 terminal comes with power adapter cable (VPN CBL268-004-01-A)Cable that completes the connection between the power pack and the terminal.Figure 4Power Adapter Cable Connection to a VX 680 TerminalNOTEVX 680 3G does not include the power adapter cable.TVX 680 INSTALLATION GUIDE17

TERMINAL S ETUPExamining Connection PortsVX 680 3G External VX 680 3G has a dedicated power barrel input for battery charging. This is locatedPower Port on the side of the device.Figure 5Power Port Connection on a VX 680 3G TerminalUSB Host Cable The VX 680 terminal also provides a 2 wire USB host port (VPN CBL268-003-01A) for supporting external peripherals. A connector adaptor provides for standardUSB host connection for the Modem Dongle or the RS-232 UART dongle.Figure 618VX 680 INSTALLATION GUIDEUSB Host Cable Connection to a VX 680 Terminal

TERMINAL S ETUPExamining Connection PortsMulti-port Adapter An optional multi-port adapter (VPN 08643-01-R) provides connectivity for power,USB host, USB device, and COM1 (RS-232 UART). This cable is used only fordeployment or development purposes. 12VDCMINI USBACOM 1Figure 7NOTEMultiport Adapter Connection to a VX 680 TerminalOther cables are available for different purposes. Check with your local VeriFonerepresentative for further information.USB Modem Dongle Use the USB Modem Dongle (VPN 24123-04-R) to provide the VX 680 terminalwith modem communication over a telephone line at speeds of up to 33,600 bps.It can also be connected to the full-featured Base Station (see Attaching the USBDongles to the Base Station).NOTEThe VX 680 WiFi/BT variant does not support the USB modem dongleconnection.VX 680 INSTALLATION GUIDE19

TERMINAL S ETUPExamining Connection PortsUSB Serial Dongle The USB Serial Dongle (VPN 24122-04-R) is designed to accomodate the RJ45(RS-232 UART) connector and it may be purchased with the VX 680 terminal. The USB SerialDongle can also be connected to the full-featured Base Station (see Attaching theUSB Dongles to the Base Station).A Base Station may be purchased with the VX 680 terminal or purchased as aseparate option. The full-featured Base Station has two USB host ports forexternal dongles as well as a battery charger slot for charging an extra Li-ionbattery pack. A standard Base Station does not have any USB ports and iscapable of charging the terminal only and not the extra battery pack.NOTECAUTION The Modem Dongle and Serial Dongle are intended for use with the VX 680terminal and Base Station only. They should not be installed or used with anyequipment other than the VX 680 terminal or Base Station.(Bluetooth Access The Bluetooth AP Base Station relays wireless data received from the VX 680Point (AP) Charging terminal via modem and then transmits back the response to the terminal.Base (BluetoothInterface)Figure 8VX 680 Terminal Communicating with a Bluetooth AccessPoint (AP) Charging BaseTo improve the range performance of the VX 680 terminal, the Bluetooth AP BaseStation should be placed in a position that will service all of the card paymentareas in your premises. The ideal placement is to position the base station withinline of sight of

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