UTAP Eligible Courses (1 April 2020 31 March 2021) S/N .

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UTAP Eligible Courses (1 April 2020 – 31 March 2021)S/N1Course NameAgile Approach In Project Management2Agile Innovation Powered By ESSEC3Apply Emotional Competence To Manage Self And Team At The Workplace4Be A Service Design Thinker Powered By ESSEC5Build Resilience And Develop Skills To Lead Change6Business Model Canvas - 9 Steps To A SuccesSFul Business7Develop A Positive Mindset To Workplace Changes8Develop Personal Effectiveness At Managerial Level9Develop Personal Effectiveness At Supervisory Level10Developing And Managing Effective HR Policies And Procedures11Digital Citizen12Digital Citizen Tablet13Digital Citizen Tablet Fundamentals14E-Commerce Campaign Management (ICDL Digital Marketing)15Foster Initiative And Enterprise In Teams16ICDL Computing17ICDL Data Analytics18Perform Spreadsheet Functions (Excel) 2019 (24 Hours)19Perform Word Processing Functions (Word) 2019 (24 Hours)20Standard First Aid Course ‘For NROC Coaches Only’21Standard First Aid Refresher Course ‘For NROC Coaches Only’22WSQ Cultivate Workplace Relationships And Diversity Powered By John Maxwell23WSQ Develop Self To Maintain Professional Competence At Managerial Level Powered By John Maxwell.24WSQ Develop Team Leaders Through Capability Development And Coaching Powered By John Maxwell25WSQ Direct End-To-End Change Management Powered By Kotter26WSQ Facilitate Innovation And Lead Team Leaders To Implement Change Powered By John Maxwell27WSQ Lead Team Leaders To Develop Business Strategies And Governance Management Powered By JohnMaxwell.

UTAP Eligible Courses (1 April 2020 – 31 March 2021)2829WSQ Monitor And Reward Performance Across Teams To Manage Achievement Of Results Powered ByJohn MaxwellWSQ Support Implementation Of Change Management Programmes And Initiatives Powered By Kotter30Delivering TranSFormational Change31Developing An Employee Engagement Strategy32Employment Of Foreign Manpower Act33Grievances Handling & Discipline34HR For Non-HR Professionals35Leveraging HR Analytics And Data36Mentoring Programme For Talent Development And Succession Setup And Management37Organisation Development3839Preventing Employment Dispute THRough The Evaluation And Enhancement Of In-Employment And EndEmployment ProcessesSingapore’S Industrial Relations System: Past, Present, Future40Structured And Behavioural-Based Interview Skills41NICF - Linux System Administration (SF)42WSQ Articulate And Discuss Ideas Powered By Wiley43WSQ Conduct Presentation To Senior Management Powered By Wiley44WSQ Display Critical Thinking And Analytical Skills Powered By Wiley45WSQ Participate In Negotiations Powered By Wiley46WSQ Present Information Powered By Wiley475 Strategies To Win With People48Accelerating Teamwork49Adapt To Change50Apply Emotional Competence To Manage Self At The Workplace51Basic Conversational English52Communicate And Relate Effectively At The Workplace (ES-IP-101G-1)53Demonstrate Secure Use Of It54Facilitate Effective Communication And Engagement At The Workplace (ES-IP-301G-1)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)55First-Aid (Perform Workplace First Aid)56Foster Team Adaptability57Lead Team To Implement Change58Lead Workplace Communication And Engagement(ES-IP-401G-1)59Living The Laws Of Leadership60Maintain Personal Presentation And Employability At Operations Level61Manage Online Information (16 HRs) (ICDL Certification Module: Information Literacy)62Microsoft Excel 2016: Advanced63Perform Essential Online Functions (16 HRs) (ICDL Certification Module: Online Essentials)64Perform Online Collaboration (24 HRs) (ICDL Certification Module: Online Collaboration)65Perform Word Processing Functions Word WSQ ICDL 201666Solve Problems and Make Decisions at Managerial Level (ES-ACE-402G-1)67Solve Problems and Make Decisions at Operations Level (ES-ACE-102G-1)68Solve Problems and Make Decisions at Supervisory Level (ES-ACE-302G-1)69Support the Establishment of a Framework for Initiative and Enterprise (ES-ACE-401G-1)70The 360 Leader71Use Essential Features Of A Computer (16 HRs) (ICDL Certification Module: Computer Essentials)72Work In A Team73Workplace Literacy (Comprehensive) - Advanced [a]74Workplace Literacy (Comprehensive) - Beginner [a]75Workplace Literacy (Comprehensive) - Intermediate [a]76Workplace Literacy (Writing) - Advanced [a]77WSQ Build Team Relationships Powered By John Maxwell78WSQ Coach For Service Performance79WSQ Contribute To Customer Service Over Various Platforms80WSQ Demonstrate The Service Vision81WSQ Demonstrate The Service Vision (MSF)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)82WSQ Establish Relationships For Customer Confidence83WSQ Foster Service Innovation84WSQ Implement Operations For Service Excellence85WSQ Lead With Service Vision (MSF)86WSQ Manage Operations For Service Excellence87WSQ Present Information88WSQ Support Achievement Of Results Powered By John Maxwell89WSQ Support Team Powered By John Maxwell90Perform Presentation Functions (Powerpoint) 2019 (24 Hours)91ICDL Online Essentials (Tablets)92Buy-In Masterclass93Change Essentials Masterclass94HR Business Savvy Skills95Data Appreciation To Extract Business Value96Chemical Safety Awareness97Monitor Noise And Vibration98Work At Heights Course For Workers99Metal Scaffold Erection Course100Analyzing And Visualizing Data With Power BI101Apply Employment Act In HR Practices And HR Processes102Autodesk AutoCAD Essentials103Autodesk Certified Professional Exam - AutoCAD104Blockchain Technology105Business Analytics Using Power BI106Business Analytics With Qlik Sense107Certified Agile Service Manager (CASM)108Certified Information Privacy Manager (CIPM)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)109Certified Information Privacy Professional/Asia (CIPP/A)110Certified Information Privacy Technologist (CIPT)111Certified Usability Analyst (CUA)112Creating AR/VR App For Impactful Presentations113Cybersecurity Act Fundamentals114Cybint Cyber Security Protection (CSPC) Program115Data Analysis Fundamentals Using Microsoft Excel (IBF)116Data Analysis Using Excel Pivottable117Data Analytics With Python118Design & Development With RPA119Develop A Risk Management Implementation Plan120Devops Leader (DOL)121Devsecops Engineering (DSOE)122Executive Reporting Using Dynamic And Interactive Excel Dashboards123Follow Food And Beverage Safety And Hygiene Policies And Procedures124Follow Food And Beverage Safety And Hygiene Policies And Procedures (Refresher)125Fundamentals Of The Personal Data Protection Act126Graphic Design & Illustration Using Adobe Illustrator127HFIIOUX - Institutionalization (I-19) Of User Experience (UX)128HFIPETA - The PET Architect129HFIPETD - How to Design for Persuasion, Emotion, and Trust (PET Design)130HFIUXSI - Omni-Channel UX Strategy and Innovation131Introduction To Cybersecurity Act132Introduction To Microsoft Excel VBA133Microsoft Excel Power Query134NICF - Administering A SQL Database Infrastructure (SF)135NICF - Agile And Scrum Fundamentals (SF)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)136NICF - Android Programming & Applications Development (SF)137NICF - Apple Macos Support Essentials (SF)138NICF - Automating Administration With Windows Powershell (SF)139NICF - Blockchain Solution Architecture Training (SF)140NICF - Certified Associate In Project Management (Capm) (SF)141NICF - Certified In Risk And Information Systems Control (CRISC ) (SF)142NICF - Certified In The Governance Of Enterprise It (CGEIT) (SF)143NICF - Certified Information Security Manager (CISM ) (SF)144NICF - Certified Information Systems Auditor (CISA) (SF)145NICF - Certified Information Systems Security Professional (CISSP) (SF)146NICF - Data Visualization With Qlik Sense (SF)147NICF - Developing Asp.Net Core MVC Web Applications (SF)148NICF - Developing Solutions For Microsoft Azure (SF)149NICF - Developing SQL Databases (SF)150NICF - Devops Foundation (SF)151NICF - Fortinet Fortigate Network Security Professional (NSE 4) (SF)152NICF - Fundamentals Of Blockchain For Business Professionals (SF)153NICF - Implementing A Software-Defined Datacenter (SF)154NICF - IT Fundamentals Part 1 (SF)155NICF - IT Fundamentals Part 1 (SF)156NICF - ITIL 4 Foundation (SF)157NICF - Java SE: Programming I (SF)158NICF - Java SE: Programming II (SF)159NICF - Linux Command Line And Shell Scripting (SF)160NICF - Linux System Administration (SF)161NICF - Managing Projects With Microsoft Project (SF)162NICF - Microsoft 365 Identity And Services (SF)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)163NICF - Microsoft Azure Administrator (SF)164NICF - Microsoft Azure Architect Design (SF)165NICF - Microsoft Azure Architect Technologies (SF)166NICF - MTA: Database Fundamentals (SF)167NICF - MTA: Networking Fundamentals (SF)168NICF - MTA: Security Fundamentals (SF)169NICF - MTA: Software Development Fundamentals (SF)170NICF - MTA: Windows Server Administration Fundamentals (SF)171NICF - MySQL Fundamentals (SF)172NICF - Networking With Windows Server (SF)173NICF - Oracle Database: Administration Workshop (SF)174NICF - Oracle Database: SQL And Pl/SQL Fundamentals (SF)175NICF - PMI Agile Certified Practitioner (PMI-Acp) (SF)176NICF - PMI Risk Management Professional (PMI-RMP) (SF)177NICF - PRINCE2 2017 Foundation in Project Management (SF)178NICF - PRINCE2 2017 Practitioner in Project Management (SF)179NICF - Programming In C# (SF)180NICF - Programming In Html5 With JavaScript And CSS3 (SF)181NICF - Project Management Fundamentals (SF)182NICF - Project Management Professional (PMP) (SF)183NICF - Provisioning SQL Databases (SF)184NICF - Querying Data With Transact-SQL (SF)185Office 365 End User Training186Perform Advanced Presentation Functions (Powerpoint) 2016 (24 Hours)187Perform Advanced Spreadsheet Functions (Excel) 2016 (24 Hours)188Perform Advanced Word Processing Functions (Word) 2016 (24 Hours)189Perform Presentation Functions PowerPoint WSQ ICDL 2016

UTAP Eligible Courses (1 April 2020 – 31 March 2021)190Perform Spreadsheet Functions Excel WSQ ICDL 2016191Practical Usability Testing192Security Operation Compliance (Perform Supervisory Duties Within Legal Framework)193The Science And Art Of Effective Web And Application Design194User Experience (UX) Foundations195User-Centered Analysis And Conceptual Design196Visual Communication Using Adobe Photoshop197Workshop For CEO / Top Management (bizSAFE Level 1)198WSQ Assist Clients To Meet Basic Hygiene Needs199WSQ Assist Clients With Clinical Care Needs200WSQ Develop Self Powered By John Maxwell201WSQ Encourage People Powered By John Maxwell202WSQ Engage Clients THRough Activities According To Clients' Needs203WSQ Engage In Service Innovation Initiatives Powered By ESSEC204WSQ Manage A Diverse Service Environment Powered By John Maxwell205WSQ Provide Enhanced Personal Care For Clients206WSQ Provide Go-The-Extra Mile Service207WSQ Work In A Diverse Service Environment Powered By John Maxwell208Access Control Management (Operate Basic Security Equipment)209Advanced Certificate In Workplace Safety & Health (Construction Elective)210Advanced Certificate In Workplace Safety & Health (Marine Elective)211Advanced Certificate In Workplace Safety And Health (Process Plant Elective)212Apply 5S Techniques213Apply Continuous Process Improvement Techniques(SC & SAP)214Apply Quality Systems (QAC)215Apply Workplace Safety And Health In Construction Sites216Apply Workplace Safety And Health In Metal Work

UTAP Eligible Courses (1 April 2020 – 31 March 2021)217Apply Workplace Safety And Health In Process Plant218Apply Workplace Safety And Health Policy219Assess Confined Space For Safe Entry And Work220Basic Cardiac Life Support Course Automated External Defibrillation221Basic Industrial Safety & Health Course For Supervisors222Bridging Course - Physics223Capability Development (Achieve Work Effectiveness In Security Environment)224Capability Development (Induct Security Personnel)225Compose Technical Report226Conflict Resolution Management (Manage And Resolve Conflict In Security Environment)227Construction Safety Course For Project Manager228Construction SOC - Tunnelling (English)229Contingency Management (Assess And Manage Security Risk Control Measures)230Contract Management (Prepare And Submit Tender For Security Services)231Crowd And Traffic Control Management (Conduct Crowd And Traffic Control)232Customer Management (Supervise Service Operations - CLSSO)233Design And Implement Behavioural Safety Programme234Deterrence (Manage Disorderly Conduct & Threatening Behavior)235Deterrence (Perform Security Duties At Protected Areas And Protected Places)236Develop A Risk Management Implementation Plan237Develop A Workplace Safety And Health Management System Implementation Plan238Develop A WSH Culture239Develop A WSH Management System240241Effectiveness Management (Demonstrate And Apply Understanding Of Cleaning Methods And Process CLDAU)Establish And Manage WSH Incident Investigation And Analysis Process242Establish Measurement And Monitoring Of WSH Performance243Establish WSH Policy And Advise On WSH Legal Compliance Issues

UTAP Eligible Courses (1 April 2020 – 31 March 2021)244Evaluate Ergonomics-Related Hazards245Financial Management (Manage Security Business)246Fire Protection System In Buildings247Fire Safety Audit248Fire Safety Awareness Course249Fire Safety Committee250Fire Wardens In Building251Follow Good Manufacturing Practices (SC/SAP)252Food Shop Hygiene Maintenance (Clean food shops - CLCFS)253Furniture and Furnishing Maintenance (Clean furniture and furnishings - CLCFF)254Furniture and Furnishing Maintenance (Perform advanced cleaning of carpets and upholstery - CLACC)255Guard And Patrol (Provide Guard And Patrol Services)256Guard And Patrol (Supervise Security Officers)257Horizontal Surface Maintenance (Perform basic cleaning of carpets - CLPBCC)258Identify WSH Hazards And Assess WSH Risks259Incident Response (Assist In The Evacuation Of Premises)260Incident Response (Contribute To The Management Of Security Incidents)261Incident Response (Manage Security Emergencies)262Information Collection (Perform Investigation Activities In Compliance With Legal Requirements)263Interpret Basic Workplace Health Practices264Maintenance Safety Course Lock-Out Procedures265Manage Internal WSH Audit System266Manage WSH In Construction Industry267Manage WSH In Manufacturing Industry268Manage WSH Risks269Managing Work-At-Heights Course270Manpower Planning (Conduct Operation Briefing And Debriefing)

UTAP Eligible Courses (1 April 2020 – 31 March 2021)271Manpower Planning (Develop A Manpower Deployment Plan)272Manpower Planning (Monitor And Review Security Operations)273Mathematics Bridging Course274Occupational First Aid Course275Occupational First Aid Refresher Course276Operate Basic Measuring Devices (QAC)277Perform Work In Confined Space Operation278Performance Management (Lead And Manage A Team Of Security Officers)279Quality Assurance And Audit (Manage Security Operations)280Recommend WSH Control Measures281Security Operation Compliance (Manage Security Agency Within Legal Framework)282Security Operation Compliance (Perform Security Operations Within Legal Framework)283Security Risk Analysis (Assess And Address Security Risk)284Security Screening Management (Conduct Security Screening And Search Of Vehicle)285Security Screening Management (Conduct Security Screening Of Person And Bag)286Shipyard Supervisors Safety Course287Stakeholder Management (Handle Enquiries And Requests)288Stakeholder Management (Schedule and supervise cleaning services - CLSSCS)289Supervise Construction Work For WSH290Supervise Tunnelling Work For WSH291Supervise Work In Confined Space Operation292Supervise Workplace Safety And Health In Process Plant293Supervise Workplace Safety and Health Practices (SC/SAP)294Supervision Of Metal Scaffold Erection Course295Threat Observation (Recognise Terrorist Threats)296Understanding Six Sigma297Use Basic Hand Tools And Equipment

UTAP Eligible Courses (1 April 2020 – 31 March 2021)298Use Hand Tools (QAC)299Vertical Surface Maintenance (Clean vertical surfaces glass and ceiling - CLCVS)300Washroom Maintenance (Perform advanced cleaning of washrooms - CLACW)301Washroom Maintenance (Perform basic cleaning of washrooms - CLPBCW)302303Workplace Safety and Health System Management (Maintain workplace safety and health policiesprocedures - CLMWSH)Workshop To Enhance Safety Of Crane Operation304WSQ Apply Failure Mode Effect and Analysis (FMEA) Techniques305WSQ Apply Root Cause Analysis (RCA)306WSQ Certificate In WSH307WSQ Operate Forklift (3 Days)308WSQ Operate Forklift (5 Days)309WSQ Perform Cleaning Of Public Residential Estates (Manual)310WSQ Respond To Service Challenges311WSQ Specialist Diploma In WSH (Construction Industry)312WSQ Specialist Diploma In WSH (Manufacturing Industry)313WSQ Supervise Safe Lifting Operations314315WSQ Work In A Safe Working Environment That Meets The Workplace Safety And Health (Healthcare)GuidelinesPerform Image Editing Functions (Adobe Photoshop – 24 HRs) (ICDL Certification Module: Image Editing)316Perform Image Editing Functions (GIMP – 24 HRs) (ICDL Certification Module: Image Editing)Course Lists updated on 1 April 2020. NTUC LearningHub reserves the right to make changes at any time withoutnotice in its absolute discretion.

169 NICF - MTA: Software Development Fundamentals (SF) 170 NICF - MTA: Windows Server Administration Fundamentals (SF) 171 NICF - MySQL Fundamentals (SF) 172 NICF - Networking With Windows Server (SF) 173 NICF - Oracle Database: Administration Workshop (SF) 174 NICF - Oracle Database: SQL And Pl/SQL Fundamentals (SF)

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