INTERNATIONAL ISO This Is A Preview Of ISO 10012:2003 .

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INTERNATIONALISOThis is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.STANDARD10012First edition2003-04-15Measurement management systems —Requirements for measurementprocesses and measuring equipmentSystèmes de management de la mesure — Exigences pour lesprocessus et les équipements de mesureReference numberISO 10012:2003(E) ISO 2003

ISO 10012:2003(E)This is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.PDF disclaimerThis PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed butshall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. Indownloading this file, parties accept therein the responsibility of not infringing Adobe's licensing policy. The ISO Central Secretariataccepts no liability in this area.Adobe is a trademark of Adobe Systems Incorporated.Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creationparameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. Inthe unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below. ISO 2003All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below orISO's member body in the country of the requester.ISO copyright officeCase postale 56 CH-1211 Geneva 20Tel. 41 22 749 01 11Fax 41 22 749 09 47E-mail copyright@iso.orgWeb www.iso.orgPublished in Switzerlandii ISO 2003 — All rights reserved

ISO 10012:2003(E)This is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.ContentsPageForeword . ivIntroduction . v1Scope. 12Normative references . 13Terms and definitions. 14General requirements . 255.15.25.35.4Management responsibility. 3Metrological function. 3Customer focus . 3Quality objectives . 3Management review . 366.16.26.36.4Resource management. 4Human resources. 4Information resources . 4Material resources . 5Outside suppliers. 677.17.27.3Metrological confirmation and realization of measurement processes. 6Metrological confirmation . 6Measurement process . 9Measurement uncertainty and traceability . 1188.18.28.38.4Measurement management system analysis and improvement. 12General . 12Auditing and monitoring . 12Control of nonconformities. 13Improvement. 15Annex A (informative) Overview of the metrological confirmation process . 17Bibliography . 19 ISO 2003 — All rights reservediii

ISO 10012:2003(E)This is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.ForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bodies(ISO member bodies). The work of preparing International Standards is normally carried out through ISOtechnical committees. Each member body interested in a subject for which a technical committee has beenestablished has the right to be represented on that committee. International organizations, governmental andnon-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with theInternational Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.The main task of technical committees is to prepare International Standards. Draft International Standardsadopted by the technical committees are circulated to the member bodies for voting. Publication as anInternational Standard requires approval by at least 75 % of the member bodies casting a vote.Attention is drawn to the possibility that some of the elements of this document may be the subject of patentrights. ISO shall not be held responsible for identifying any or all such patent rights.ISO 10012 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance,Subcommittee SC 3, Supporting technologies.This first edition of ISO 10012 cancels and replaces ISO 10012-1:1992 and ISO 10012-2:1997, of which itconstitutes a technical revision.iv ISO 2003 — All rights reserved

ISO 10012:2003(E)This is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.IntroductionAn effective measurement management system ensures that measuring equipment and measurementprocesses are fit for their intended use and is important in achieving product quality objectives and managingthe risk of incorrect measurement results. The objective of a measurement management system is to managethe risk that measuring equipment and measurement processes could produce incorrect results affecting thequality of an organization’s product. The methods used for the measurement management system range frombasic equipment verification to the application of statistical techniques in the measurement process control.In this International Standard, the term “measurement process” applies to physical measurement activities(e.g. in design, test, production, inspection).References to this International Standard can be made by a customer when specifying products required, by a supplier when specifying products offered, by legislative or regulatory bodies, and in assessment and audit of measurement management systems.One of the stated management principles in ISO 9000 addresses the process-oriented approach.Measurement processes should be considered as specific processes aiming to support the quality of theproducts produced by the organization. Application of the measurement management system modelapplicable to this International Standard is shown in Figure 1.Figure 1 — Model of measurement management system ISO 2003 — All rights reservedv

ISO 10012:2003(E)This is a preview of "ISO 10012:2003". Click here to purchase the full version from the ANSI store.This International Standard includes both requirements and guidance for implementation of measurementmanagement systems, and can be useful in improving measurement activities and the quality of products. Therequirements appear in normal typeface. Guidance appears in italic typeface within a box after the appropriaterequirement paragraph. Guidance is for information only and is not to be construed as adding to, limiting, ormodifying any requirement.Organizations have the responsibility to determine the level of controls needed and to specify themeasurement management system requirements to be applied as part of their overall management system.Except by agreement, this International Standard is not intended to add to, subtract from, or replace anyrequirements of other standards.Following the requirements laid down in this International Standard will facilitate compliance with requirementsfor measurements and measurement process control specified in other standards, for example,ISO 9001:2000, Subclause 7.6, and ISO 14001:1996, Subclause 4.5.1.vi ISO 2003 — All rights reserved

ISO 10012 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 3, Supporting technologies. This first edition of ISO 10012 cancels and replaces ISO 10012-1:1992 and ISO 10012-2:1997, of which it constitutes a technical revision. This is a preview of "ISO 10012:2003".

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