Gas Station & Convenience Store Design Guidelines

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GAS STATION AND CONVENIENCE STOREDESIGN GUIDELINESTABLE OF CONTENTSPURPOSEPg. 1KEY OBJECTIVESPg. 1CHARACTER / CONTEXT AND THE GENERAL PLANPg. 1DESIGN GUIDELINESPg. 2SITE DESIGNPg. 2ARCHITECTUREPg. 3PUMP ISLANDSPg. 4LANDSCAPEPg. 5LIGHTINGPg. 6SIGNAGE/CORPORATE IDENTIFICATIONPg. 71

Adopted October 7, 1999Members of the Development Review BoardCouncilwoman Mary ManrossCommissioner Margaret DunnJames T. ElbrachtAndrea FormanDavid GulinoMark HammonsMark Soden2

GAS STATION AND CONVENIENCE STOREDESIGN GUIDELINESPURPOSEScottsdale has many desirable aesthetic qualities setting it apart from many othercommunities. These attributes have been closely guarded and nurtured by programsand initiatives intended to protect the community’s aesthetic qualities and ensure designexcellence. However, increasing development pressure for corporate driven designsolutions threaten the very essence of what makes Scottsdale a desirable and uniqueplaceThe purpose of these guidelines is to provide guidance for applicants, decision-makers,and staff in the development, review, and consideration of gas station and conveniencestore proposals. The guidelines applicable to all gas station and convenience storetypes. The guidelines are to be applied throughout the community and are structured torespond to the varying conditions and constraints inherent to individual site andcontextual settings.KEY OBJECTIVES Protect and enhance the character and quality of commercial districts and adjacentneighborhoods where gas station and convenience stores are located.Strengthen the pedestrian environment and provide options for safe pedestrianaccess.Create a high level of expectation in the quality of gas station and convenience storearchitecture.Provide needed flexibility to respond to unique conditions and constraints inherent tospecific areas within the community.Minimize negative impacts to adjacent uses resulting from on-site activities.Maintain and strengthen a recognizable identity and character unique to Scottsdale.CHARACTER/ CONTEXT AND THE GENERAL PLANA variety of character /contextual settings exist in Scottsdale ranging from historic urbansettings in the Downtown to suburban and rural neighborhood settings in outlying areas.Each setting warrant differing responses in terms of site development and design. Theconsistent application of the following guidelines should achieve a balance between thecommunity concerns and business requirements of the facility. Gas station andconvenience store design should contribute to the established or desired character andidentity of the community and neighborhood. Site-specific review with the effective3

implementation of these guidelines are intended to support the following GuidingPrinciples of the City’s General Plan: Enhance Neighborhoods; Support EconomicVitality; Seek Sustainability; Value Scottsdale’s Unique Lifestyle and CharacterDESIGN GUIDELINESThese guidelines are intended to address exterior elements of restaurant design to helppromote an overall cohesive design and enable comprehensive review of such cases.The guidelines are organized into six (6) sections including Site Design, Architecture,Pump Islands, Landscape Design, Lighting, and Signage/Corporate Identification.Site DesignThe optimal layout of any individual site requires an in-depth understanding of localcontext and a thorough site analysis. The components of a gas station andconvenience store to be considered in site design include, but are not limited to: Primary structure/retail sales building/single or multiple tenantPump island and canopy structureRefuse, service and storage areaCirculation systems and parkingService baysCar wash and other ancillary usesDrive through usesATMs and Telephones1.All development proposals should show evidence of coordination with the site plan,arrangement of buildings and planning elements of neighboring properties. Respond to local development patterns and the streetscape through the use ofconsistent building setbacks, orientation and relationship of structures to thestreet and linkages to pedestrian facilities. Seek shared-access with adjoining commercial uses where feasible to minimizecurb cuts and enhance pedestrian and vehicular circulation. Minimize cross traffic conflicts within parking areas.2.Mitigate the negative impacts from site activities on adjoining uses: Service areas, storage areas and refuse enclosures should be oriented awayfrom public view and screened from adjacent sites Orient drive-through windows, menu boards and associated stacking lanesaway from residential areas and screen from public view. Orient auto repair bay openings and car-wash openings away from public view.3.ATMs should be located within the primary retail building when possible.Freestanding and/or exterior wall mounted ATMs are discouraged. Automaticpayment points at the pump island will be reviewed with respect to the guidelinesfor Pump Islands.4

ArchitectureThe intent of the following architectural guidelines is to encourage creative architecturethat is responsive to local and regional context and contributes to the aesthetic identityof the community.1.Building design should take into consideration the unique qualities and characterof the surrounding area (refer to the City’s Character Area Plans for additionalinformation).2.Building elements that speak to the desert environment and climate, such as,architectural shade devices, a strong relationship to the ground plane, deeplyrecessed windows and the use of materials and textures that are associated withthe region are encouraged to define the project identity with the Arizona SonoranDesert.3.Buildings that derive their image solely from applied treatments that expresscorporate identity are discouraged.4.The design of stand-alone gas stations and convenience stores should conformto the dominant existing or planned character of the surrounding neighborhood.This can be accomplished through the use of similar forms, materials and colors.5.The design of a facility that occupies a pad or portion of a building within a largercommercial center should be designed to reflect the design elements of thatcenter.6.Drive through elements should be architecturally integrated into the buildingrather than appearing to be applied or “stuck on” to the building.7.All sides of a building should express consistent architectural detail andcharacter. All site walls, screen walls and pump island canopies and otheroutdoor covered areas should be architecturally integrated with the building byusing similar material, color and detailing.8.To encourage visually interesting roofs, provide variations in the roof line andincorporate treatments such extended eaves and parapet walls with cornicetreatments.9.Building should respond to solar heat gain, reflectivity and glare through buildingorientation and the use of architectural shading devices such as pronouncedeaves, covered walkways.10.Buildings should reduce their perceived height and bulk by dividing the buildingmass into smaller-scaled components. Possible treatments to avoid excessivebulk and height include: Low-scale planters and site walls Wainscot treatment.5

Reveals and or projections of building massingClearly pronounced eaves or cornicesSubtle changes in material color and textureVariation in roof formsCovered pedestrian frontages and recessed entriesDeeply set windows with mullions11.Storefronts should be broken into smaller individual windows or groupings ofwindows.12.Building accents should be expressed through differing materials and/orarchitectural detailing and not through applied finishes such as paint.13.Building colors should emphasize earth tones. The use of highly reflective orglossy materials should be limited and will not be appropriate in all contexts.14.Canopy: Integration of canopy to building and site walls is desirable. Multiple canopiesor canopies that express differing architectural masses are encouraged. Canopy height, as measured from the finished grade to the lowest point onthe canopy fascia, should not exceed 13’- 9”. The clearance height ofcanopies should be clearly indicated on the structure or through use of aheadache bar. The overall height of canopies should not exceed 17’. Canopy ceiling should be textured or have a flat finish, glossy or highlyreflective materials are not recommended. Lighted bands or tubes or applied bands of corporate color are discouraged.15.All display items for sale should occur within the main building or withindesignated areas that are screened from public streets.16.Gas tank vents shall be an integral part of the building design in terms of form,color and texture.Pump IslandsThe intent of this section is to encourage pump island designs that are well organizedand consolidated to minimize visual clutter. Pump island components consist of: Fuel dispensersRefuse containersAutomated payment pointsSafety bollardsOther appurtenances1.The design of pump islands should be architecturally integrated with otherstructures on-site using similar colors, materials and architectural detailing.6

2.3.4.5.The color of the various components of the pump island, including dispensers,bollards and all appurtenances, are encouraged to be muted.All elements of the pump island or canopy that are not operational should bearchitecturally integrated by use of color, material, and architectural detailing.The use of translucent materials and internally lighted cabinets are discouraged asfinishes or as applied treatments at the pump island or on the canopy.Either a pump island curb or bollard is recommended for the protections ofdispensing units.Landscape DesignLandscaping should be integral to the overall design concept and should be carefullyplanned to serve more than one purpose. The intent of these guidelines is to ensurethat landscape design contributes to the overall appearance and function of the site.1.2.Landscaping should blend with the dominant existing or planned streetscape andcharacter of the area.All landscaping should utilize only living plant material.7

3.4.5.6.7.8.9.Landscaping should be provided near the primary building to anchor it to thesurrounding environment and to soften the structure. In-ground landscapingshould comprise the majority of the landscaping requirement. Raised planters areacceptable when designed to accentuate the architecture and or create pedestrianseating areas.Trees should be used throughout paved areas and along pedestrian pathways toprovide shade, to reduce heat build-up and to cut glare.A landscape buffer should be provided to buffer and screen facilities uses fromadjacent residential uses.Dense landscaping and/or architectural treatments should be provided to screenunattractive views and features such as storage areas, trash enclosures, utilitycabinets and other similar elements.The site design for projects located at street corners should provide speciallandscape treatment at street intersection to emphasize the corner.The use of mature trees is encouraged to provide an immediate impact especiallywhen used in buffering adjacent uses.Proper maintenance and timely replacement of plant material is expected andrequired by ordinance.LightingSite lighting of gas stations and convenience stores should enhance the visualprocess of users while providing the following: illuminance levels appropriate for thevisual task, reasonable uniformity ratios, and minimal glare and light trespass.1.2.3.4.5.Avoid competing light levels and maintain balanced light levels on-site andbetween adjacent properties. The exterior lighting design must take into accountthe background lighting levels, lighting from other sources, and characteristics ofthe surrounding area.Recommended illuminance level guidelines and uniformity ratios established bythe Illumination Engineering Society of North America (IESNA) in the most currentIESNA Recommended Practice or Design Guide should also be incorporated forlighting designs.Direct and reflected glare and excess site brightness should be minimized.Minimize light trespass beyond property lines. The maximum horizontalilluminance at grade and the maximum vertical illuminance at five feet above gradeshould not exceed IESNA recommended practice for light trespassCanopy Lighting Maintained average horizontal illuminance at grade (directly underthe canopy) should not exceed 30 footcandles and should conform to IESNArecommended practices. On properties subject to the Environmentally SensitiveLands (ESL) overlay, the maintained average horizontal illuminance at gradeshould not exceed 20 footcandles and should conform to IESNA recommendedpractices. Individual luminaire lamp wattage should not exceed 250 watts. Light fixtures mounted under canopies should be completely recessed into thecanopy with flat lenses that are translucent and completely flush with thebottom surface (ceiling) of the canopy.8

6.7.The sides (fascias) of the canopy should extend below the lens of the fixture12 inches to block the direct view of the light sources and lenses from propertyline. Lights should not be mounted on the top or sides (fascias) of the canopy, andthe sides (fascias) should not be illuminated.Parking Lot and Site Lighting All luminaires should be a full cut-off design, aimed downward and away fromthe property line. Maintained average horizontal illuminance at grade should not exceed 5footcandles and should conform to IESNA recommended uniformity ratios. Onproperties subject to the Environmentally Sensitive Lands (ESL) overlay, themaintained average horizontal illuminance at grade should not exceed 2.5footcandles and should conform to IESNA recommended practices. On properties subject to the Environmentally Sensitive Lands (ESL) overlay,the maximum pole heights should not exceed 15’.Building-Mounted Lighting All luminaires should be a full cut-off design and aimed downward. All luminaires should be recessed or shielded so the light s

1 gas station and convenience store design guidelines table of contents purpose pg. 1 key objectives pg. 1 character / context and the general plan pg. 1 design guidelines pg. 2 site design pg. 2 architecture pg. 3 pump islands pg. 4 landscape pg. 5 lighting pg. 6 signage/corporate identification pg. 7

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