SAP Crystal Solutions Licensing - SAP Community
SAP Crystal Solutions LicensingApplies to:SAP Crystal ReportsSAP Crystal Reports for Visual StudioSAP Crystal Reports for EclipseSAP Crystal Dashboard DesignSAP Crystal Presentation DesignSAP Crystal Server, SAP Crystal Reports ServerSummaryThis document summarizes licensing for most products in the SAP Crystal solutions portfolio.Authors: Daniel Haver, Blair WheadonCompany: SAPUpdated: 6 June 2013 - Update product versions, format changesUpdated: 25 May 2012 - Update application redistribution licensing options, removed references to legacyproductsUpdated: 16 March 2011 - Add section covering SAP Crystal Reports ServerUpdated: 9 February 2011 - Add section covering SAP Crystal Dashboard Design and Presentation Design.Updated: 9 April 2010 - Add licensing for Crystal Reports for Visual Studio 2010Created: 14 April 2009Author BioDaniel Haver is a Solution Manager at SAP. His team works with the solutions offered through distributors,resellers, and the SAP online store.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com1
Table of ContentsIntroduction . 3SAP Crystal Reports . 3Usage with Terminal Servers . 3Upgrades . 3Training . 3Screenshots . 3Embedded SAP Crystal Dashboard Design Models . 3OEM Products . 4Application Redistribution. 4Definitions . 4SAP Crystal Reports 2013 and SAP Crystal Reports 2011. 4SAP Crystal Reports 2008, SAP Crystal Reports for Eclipse, and SAP Crystal Reports for Visual Studio . 4Crystal Reports XI Release 2 . 5SAP Crystal Reports included with Visual Studio 2008 . 5SAP Crystal Reports for Eclipse Embedded Designer . 6Report Creation API (RCAPI). 6RDC Embeddable Report Designer . 6Licensing Responsibility . 6How to Get an OEM Contract . 6SAP Crystal Dashboard Design and SAP Crystal Presentation Design . 7Feature and License Comparison . 7Data Connections . 9Live Data Connections and Licensing . 10Redistribution Rights . 10Special Editions . 10SAP Crystal Server . 11NUL and CAL License Types Compared . 11Feature Availability by License Type . 12Publishing . 12Licensing Programs . 13Volume Licensing . 13Academic Licensing . 13Appendix 1: Product Name Changes . 14Appendix 2: Identifying Workstations with Crystal Reports Installed. 15Appendix 3: List of RDC Report Creation API Calls . 16Copyright. 20SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com2
IntroductionThis document provides a summary of major aspects of Crystal solutions licensing. It does not replace theEnd User License Agreement. This is not a legal document. While every effort is made to ensure this is anaccurate summary, any errors or omissions in this whitepaper will be resolved by using the language in theappropriate End User License Agreement and Software Use Rights document.SAP Crystal ReportsThis section applies to the paid Crystal Reports design tool and the free Crystal Reports for Visual Studioand Crystal Reports for Eclipse products. All Crystal Reports products use a named user license. Thismeans that every individual that has access to Crystal Reports requires a license. For example, twoindividuals that share workstations with a single install count as two named user licenses.Usage with Terminal ServersSAP Crystal Reports can be accessed through Citrix terminal servers or Microsoft Remote Desktop, but thenumber of named user licenses purchased must equal the number of individuals that have access to thesoftware. Client applications that are accessed via terminal servers are considered server applications forthe purposes of determining redistribution rights.UpgradesDiscounted upgrade pricing is available for customers that upgrade from: Older versions of Crystal ReportsSAP Crystal Reports for Eclipse (with registered copies)SAP Crystal Reports for Visual Studio (with registered copies)After upgrading your license, the same named user can continue to use the old version. The old license isnot transferrable to another individual.TrainingWorkstations that are used exclusively for training purposes can use the new Training Workstation Licenseincluded in SAP Crystal Reports 2008 SP2 or later that allows a workstation to be licensed for trainingpurposes for the same price as a named user.ScreenshotsSAP Crystal Reports customers can take screenshots and redistribute them in any document or mediaprovided they are not used in commercial training material or for-profit training material.Embedded SAP Crystal Dashboard Design ModelsEmbedding Flash models in Crystal Reports does not require the viewing license as long as the modelretrieves its data directly from the report. If the model retrieves its data using any other method (such asthrough a web service), then that will trigger the viewing license.Embedding Dashboard Design models in a Crystal Reports is not a substitute for a proper dashboard.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com3
OEM ProductsIn this scenario, you buy a product that includes or bundles Crystal Reports. This is what is known as anOEM relationship where SAP sells (or OEM’s) the Crystal Reports designer to other software companies,who in turn bundle the designer with their software and sell it to end users. Crystal Reports in this scenariocan only be used with data from the application it came with, and cannot be used as a general purposereporting tool.Application RedistributionThis section describes the rules that govern redistribution of software that embeds the Crystal Reportsruntime engine, embeddable report designer, or uses the Report Creation APIs.DefinitionsClientApplicationThe runtime engine is installed on the client machine. All reportprocessing is local to that machine.ServerApplicationThe runtime engine is integrated in a way that allows more than one userto access the engine either directly or indirectly.Client applications installed using Windows terminal servers (like Citrix orMicrosoft Remote Desktop) are considered server applications.CommercialHosting ServiceWhen money changes hands in exchange for application access, then aserver application is considered part of a commercial hosting service andwill require and OEM contract.This is not a new restriction. It appears as restriction against ‘servicebureau’ usage in licenses prior to Crystal Reports 2008 SP2. Wemodernized the language in Crystal Reports 2008 SP2 to refer to themore common ‘commercial hosting service’.SAP Crystal Reports 2013 and SAP Crystal Reports 2011SAP Crystal Reports 2013 and SAP Crystal Reports 2011 do not include a runtime engine. Customers aredirected to use the free SAP Crystal Reports for Visual Studio, or SAP Crystal Reports for Eclipse productsfor embedding reports into applications.SAP Crystal Reports 2008, SAP Crystal Reports for Eclipse, and SAP Crystal Reports for Visual StudioThis section applies to: .Net applications that include Crystal Reports 2008 for Visual Studio runtime engine.Net applications that include the Crystal Reports for Visual Studio runtime engineJava applications that include the Crystal Reports for Eclipse runtime engine.ApplicationTypeClientApplicationsServer ApplicationCommercialHosting ServiceFreeFreeRequires anOEM contractFreeRequires the applicationdeveloper to acquire a copy ofrdCrystal Report for each 3 partydeployment (installation) or anOEM contract.Requires anOEM contractApplicationUseInternal businesspurposes*rdResold to 3parties(redistributed)SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com4
*Applications that are used for internal business purposes can be accessed by both internal and externalusers with no additional licensing requirements. If there is a fee for external access, the application isconsidered a commercial hosting service and would require and OEM contract for any redistribution.Crystal Reports XI Release 2This section applies to redistribution rules for the COM (RDC), .Net, and Java (JRC) runtime enginesincluded in Crystal Reports XI Release 2.ApplicationTypeDeploymentLocationClient ApplicationServer ApplicationCommercialHosting ServiceInternalDeploymentFreeFreeRequires anOEM contractExternalDeploymentFree if theapplication does notuse the RDC RCAPIor does not embedthe RDCEmbeddableDesigner.Otherwise it’sconsidered a serverapplication.Requires the applicationdeveloper to acquire acopy of Crystal ReportsDeveloper edition for eachrd3 party deployment(installation) or an OEMcontract.Requires anOEM contractSAP Crystal Reports included with Visual Studio 2008This section defines rules that govern redistribution of software that embeds the Crystal Reports runtimeengine in the free version of Crystal Reports included with Visual Studio 2008 and prior. This product is onlyincluded in Visual Studio Professional Edition and higher.ApplicationTypeClient ApplicationServer ApplicationCommercial Hosting ServiceInternalDeploymentFreeFreeRequires OEM contractExternalDeploymentFreeRegistrationrequired hereRequires OEM contractUsed BySAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com5
SAP Crystal Reports for Eclipse Embedded DesignerThe Crystal Reports for Eclipse product includes an embedded designer that can be extracted from Eclipseand embedded into an RCP application. Redistributing applications that embed this report designer requiresan OEM contract.Report Creation API (RCAPI)Crystal Reports XI Release 2 includes a set of APIs called the Report Creation APIs. These APIs allow forprogrammatic report creation and modification and are listed at the end of this document. RCAPI calls arealways accessible, but there are limits on how applications that use the RCAPI can be redistributed.RDC Embeddable Report DesignerThis is a basic version of the Crystal Reports designer that can be embedded into client applications.Applications that include the embeddable designer are treated as RCAPI applications for the purposes oflicensing.Licensing ResponsibilityIt is the responsibility of the developer to ensure their application is properly licensed before redistributing it.Developers cannot distribute applications on the assumption that the application user will acquire the properlicenses.How to Get an OEM ContractPlease contact our OEM sales team at oem sales@sap.com.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com6
SAP Crystal Dashboard Design and SAP Crystal Presentation DesignThis section covers the 2013, 2011, and 2008 versions of SAP Crystal Presentation Design, SAP Crystal Dashboard Design, and SAP BusinessObjectsDashboardsFeature and License ComparisonSAP CrystalPresentation DesignSAP CrystalDashboard Design,personal editionSAP CrystalDashboard Design,departmental editionSAP BusinessObjectsDashboards(formerly Xcelsius Enterprise)Basic data presentationcomponents Export to Adobe PDF andMicrosoft Office PowerPoint Dashboard components Live, refreshable dataconnections per model*Two connectionsUnlimitedUnlimited Connectivity to AdobeLiveCycle Data Services IBM Websphere, MicrosoftSharePoint, and MicrosoftSQL Server ReportingServices integration Export to Web, Adobe AIR,Adobe FlashSAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com7
SAP CrystalPresentation DesignNone – static data onlySAP CrystalDashboard Design,personal editionSAP BusinessObjectsDashboards(formerly Xcelsius Enterprise)Personal edition plus:Departmental edition plus:Web ServiceXML DataPortal DataLCDS (Live Cycle Data Services)Live OfficeQuery as a Web ServiceSAP NetWeaver BWBI Platform ConnectivitySAP Crystal Reports Server 2008SAP Crystal Server 2013 & 2011SAP BusinesObjects XI 3.XSAP BusinessObjects BI 4.XSAP BusinessObjects Edge SeriesViewing License requiredfor dashboards with livedata connectionsSAP Crystal Dashboard ViewingoptionSAP BusinessObjects InteractiveViewing license Maximum of 100 named userscan view a dashboard with livedata connections.NoneData ConnectivityLimitationsThis is a desktop presentationtool, and has no ability toconnect to live dataWeb ServiceXML DataFlash VariablesCrystal ReportsFS CommandExternal InterfaceSAP CrystalDashboard Design,departmental editionA maximum of two webservice and XMLconnections are supportedin any given model.See the section called ‘DataConnections’ for moreinformation. Cannot connect to SAPapplications like SAPBusinessSuite or SAP All in One– except for SAP BusinessOne. Cannot be used with SAPBusinessObjects Enterprise orSAP Edge BISAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com8
Data ConnectionsThe personal edition supports a maximum of two web service connections from any model. Once the limit oftwo web service connections is reached, you cannot add additional connections in the Data Manager. The‘Web Service Connection’ option is greyed out as shown below:Figure 1: Data Manager in a model with 2 Web Service ConnectionsA web service connection is defined as a single method on a web service. Calling two separate methods onthe same web service counts as two connections. The maximum number of connections supported in thepersonal and departmental editions, for each connection type:Data connection in the personaleditionMaximumConnections perModel in personaleditionMaximumConnections perModel indepartmentaleditionMaximum Connections perModel in SAPBusinessObjectsDashboardsWeb Service ConnectiontwoUnlimitedUnlimitedXML DatatwoUnlimitedUnlimitedFlash VariablesoneoneoneCrystal Reports Data ConsumeroneoneoneFS CommandUnlimitedUnlimitedUnlimitedExternal Interface edUnlimitedoneonePortal DataAdobe Live Cycle Data Services(LCDS) for data pushLive OfficeQuery as a Web ServiceUnlimitedSAP Netweaver BWUnlimitedSAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com9
Live Data Connections and LicensingA dashboard is considered to have a live data connection if it has any ability to refresh its data. Thisincludes refreshing data through a data connection, publishing, pushing, or otherwise changing data in agenerated SWF file. This includes batch update utilities that update data in a SWF file. Dashboards createdby SAP Crystal Dashboard Design, departmental edition and SAP BusinessObjects Dashboards that have alive data connection require a viewing license.Redistribution RightsA ‘self-contained’ dashboards that has no external data connections can be freely redistributed, internallyand externally, and in commercial applications. A dashboard with a live data connection can only be usedfor internal business purposes, and cannot be redistributed in any sale or lease. The paid creation ormodification of a dashboard by a 3rd party is not considered redistribution and is allowed.The commercial redistribution of dashboards with live data connections requires an OEM contract. Pleasecontact our OEM sales team at oem sales@sap.com.Special EditionsThe SAP Crystal Presentation Design, student edition is only available for use by full time or part timestudents in a secondary or post-secondary institution.The SAP Crystal Presentation Design, enterprise edition is an enterprise wide license that licenses allemployees and contractors of the corporate entity that holds the license. This license does not extendbeyond corporate entities, for example to other subsidiary companies.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com10
SAP Crystal ServerThis section covers SAP Crystal Server 2013, SAP Crystal Server 2011, and SAP Crystal Reports Server2008.NUL and CAL License Types ComparedSAP Crystal Server supports combinations of Named User License (NUL) and Concurrent Access License(CAL). This table describes the benefits and drawbacks of each license type.BenefitsDrawbacksNULCALGuaranteed access to the system.Flexibility – allows for a pool of accessthat can be used to grant logins.Ideal for heavy users, or users thatmust have access to the system (forexample, quarter end reporting).Ideal for casual, infrequent users.Every potential user must have alicense.Not ideal for extranet deployments.Once the pool of CAL licenses isconsumed, no more CAL users canconnect. This can be an issue when notenough CALs are configured.If the user doesn’t explicitly logout, CALscan be retained in the system for a periodof time.CALs are based on sessions, not users.If one user logs in to the BI Workbench(InfoView), Live Office, and Sharepoint atthe same time, then they consume threeCALs, not one. This can result in CALsbeing consumed faster than expected.For many customers, a combination of CAL and NUL licenses is appropriate depending on the mix of usertypes. CALs are best for casual reporting users, while NULs are best for managers, executives, andanalysts need dedicated access.SAP Crystal Server supports a maximum of 100 NUL and 250 CAL on a single server. Both NUL and CALlicenses can be combined in any way, up to these maximums. Licenses are offered in the license sizesdefined in the next section. When adding new licenses to an existing system, the new licenses are additive.The total number of licenses available for a single deployment is the sum of the licenses in all installed keycodes.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com11
Feature Availability by License TypeMost features are supported in both NUL and CAL licenses. However some features are only available inone license type, as shown in this table:FeatureConcurrent Access (CAL)Named User (NUL)License Sizes5, 10, 20, 2505, 50Maximum Size250100SAP Crystal Reports viewingIncludedIncludedSAP Crystal Dashboard viewingNot availableIncludedSAP Lumira IntegrationNot availableIncluded in SAP CrystalServer 2013, 2011 SP4 SAP BusinessObjects ExplorerNot availableIncluded in SAP CrystalServer 2013 & 2011Delivery of Content to MobileDevicesNo availableAvailable as an add-onBI Workspaces (DashboardBuilder)Not availableIncludedData Driven Publishing (seePublishing section below)5 CAL can publish to 100 recipients10 CAL can publish to 250 recipients20 CAL can publish to 1,000 recipients250 CAL can publish to unlimited recipientsAvailable as an add-onSAP Crystal Reports ViewingIncluded in both CAL and NULSharepoint Portal Integration KitIncluded in both CAL and NUL.NET and Java APIsIncluded in both CAL and NULLive OfficeIncluded in both CAL and NULAll Other FeaturesIncluded in both CAL and NULPublishingPublishing is limited to a maximum number of recipients in a single publishing run. By default, publishing isonly available with CAL key codes. You can add publishing to a NUL system by using the publishing add-onthat can add support for publishing to 5,000 recipients in a single publishing run. This publishing add-onadds additional recipients to the existing recipients that are already configured for a deployment. Forexample, if you have a 5 CAL deployment, and add the publishing add-on, then you can publish to a total of5,100 recipients in a single publishing run.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com12
Licensing ProgramsVolume LicensingWe offer a volume discount program based on the number of units purchased per transaction. The discountlevel is based on the total number of units of SAP Crystal Reports, SAP Crystal Dashboard Design, and SAPCrystal Presentation Design products (all versions, either upgrade or full product) that are purchased in asingle transaction. Contact your local reseller for additional information.Academic LicensingThrough the SAP University Alliances program, SAP Crystal Reports and other software is available to postsecondary institutions for use in programs leading to a degree, or for research purposes.For more information visit the SAP University Alliances Community Network site or contact uasupport@sap.com.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com13
Appendix 1: Product Name ChangesIn mid-2010, some product names changed as we introduced the SAP Crystal portfolio. Legacy productsolder than the 2008 version continue with their existing names.Old NameNew NameCrystal Reports Server 2008SAP Crystal Reports Server 2008Crystal Reports 2008SAP Crystal Reports 2008Crystal Reports Developer AdvantageOption no longer availableCrystal Reports for EclipseSAP Crystal Reports version for EclipseXcelsius EngageSAP Crystal Dashboard Design, personal editionXcelsius PresentSAP Crystal Presentation DesignXcelsius Engage ServerNo new name – product is no longer availableIn addition, with the 2011 release, SAP Crystal Reports Server is renamed to SAP Crystal Server toemphasize the positioning as an entry level BI solution. The 2013 release maintains the existing namingstructure.SAP COMMUNITY NETWORK 2013 SAP AGSDN - sdn.sap.com14
Appendix 2: Identifying Workstations with Crystal Reports InstalledWorkstations with a version of Crystal Reports installed will have the following keys in the registry. You canuse these keys with an automated software inventory tool to count the number of licenses in use.Version and Edition20112008Registry KeyHKEY LOCAL MACHINE\SOFTWARE\SAPBusinessObjects\Suite XI 4.0\Crystal ReportsHKEY LOCAL MACHINE\SOFTWARE\BusinessObjects\Suite 12.0\Crystal Reports\VersionCrystal Reports 2008 has a singleedition.XI Release 2 Developer EditionXI Release 2 Professional EditionXI Release 2 Standard EditionSAP COMMUNITY NETWORK 2013 SAP AGHKEY LOCAL MACHINE\SOFTWARE\BusinessObjects\Suite 11.5\Crystal Reports\Keycodes\CRDevHKEY LOCAL MACHINE\SOFTWARE\BusinessObjects\Suite 11.5\Crystal Reports\Keycodes\CRProHKEY LOCAL MACHINE\SOFTWARE\BusinessObjects\Suite 11.5\Crystal Reports\Keycodes\CRStdSDN - sdn.sap.com15
Appendix 3: List of RDC Report Creation API CallsAny RDC application that uses these properties, events, or methods are considered RCAPI applications forthe purposes of licensing.Object aFieldDefinitionsSAP COMMUNITY NETWORK 2013 SAP AGMethod(s), Property(ies) andEvent(s)Method- NewReportProperties- BackColor- Condition- erties- AddStoredProcedureMethods-Add-DeleteMethods-AddSDN - sdn.sap.com16
DefinitionSAP COMMUNITY NETWORK 2013 SAP HierarchicalSummaryType-ResetConditionSDN - sdn.sap.com17
ubreportObjectSAP COMMUNITY NETWORK 2013 SAP eleteProperty-LinksMethodSDN - sdn.sap.com18
LinksSAP COMMUNITY NETWORK 2013 SAP thods-Add-DeleteMethods-Add-DeleteSDN - sdn.sap.com19
Copyright Copyright 2013 SAP AG. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9,iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server,PowerVM, Power Architecture, POWER6 , POWER6, POWER5 , POWER5, POWER, OpenPower, PowerPC, BatchPipes,BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX,Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe SystemsIncorporated in the United States and/or other countries.Oracle is a registered trademark of Oracle Corporation.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, I
Jun 06, 2013 · SAP Crystal Reports 2013 and SAP Crystal Reports 2011 SAP Crystal Reports 2013 and SAP Crystal Reports 2011 do not include a runtime engine. Customers are directed to use the free SAP Crystal Reports for Visual Studio, or SAP Crystal Reports for Eclipse products for embedding reports into applications.
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SAP Crystal Dashboard Design SAP Crystal Presentation Design SAP Crystal Server, SAP Crystal Reports Server Summary This document summarizes licensing for most products in the SAP Crystal solutions portfolio. Author(s): Daniel Haver, Blair Wheadon Company: SAP Updated: 24 January 2017 – Up
SAP Crystal Reports 2016, SAP Crystal Reports 2013, and SAP Crystal Reports 2011 These versions of Crystal Reports do not include a runtime engine. Customers are directed to use the free SAP Crystal Reports for Visual Studio or SAP Crystal Reports for Eclipse products for embedding reports into applications.
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