English Language Skills Assessment

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English LanguageSkills AssessmentListening / Reading TestInformation Pack1

OverviewEnglish Language Skills Assessment (ELSA) Tests is a multiple-choice tests whichconsists of a listening compoenent and a reading component. Candidates receive a scorereport (see last page) which provides a separate score for each component and a totalscore of between 0 and 500.The two components can be taken separately but are usually taken together. A short overview of each test follows:ELSA Listening TestTest format:Multiple-choice60 questions4 question formatsTotal testing time: approximately 30 minutesScore Range: 0 – 250Results issued within: 5 working days from receipt of answer sheets in LondonPreparation Material: Practice Tests for the ELSA Listening Test are available free ofchargeELSA Reading TestTest Format:Multiple-choice60 questions4 question formatsTotal testing time: 45 minutesScore Range: 0 – 250Results issued within: 5 working days from receipt of answer sheets in LondonPreparation Material: Practice Tests for the ELSA Listening Test are available free ofchargeAn "ELSA Handbook" containing more detailed information, eg sample score sheets,descriptors of level scores, international client list, university recognitions are available freeof charge.For more information contact:London Chamber of Commerce and Industry Examinations Board (LCCIEB)Platanenstr. 507549 GeraTel: 0365 / 7 38 85 19Fax: 0365 / 7 38 85 36EMail: info@lccieb-germany.comWebsite: www.lccieb-germany.com2

ContentsAbout ELSA4-5What are the ELSA tests?Who are the ELSA tests for?British and American EnglishWhat level of English do I need to sit an ELSA test?ELSA formatsWhat topics are covered on ELSA?Sample topics covered in the ELSA tests4445555Sample Questions6-18Listening TestReading Test6-1012-18ELSA test scores18-23How is ELSA scored?How will I receive my results?How long will I have to wait for my results?How long are ELSA results valid?What do ELSA scores mean?ELSA Listening Score Equivalences & DescriptorsELSA Reading Score Equivalences & Descriptors181818181819-2021-23ELSA test preparation24How do I prepare for ELSA?Practice testsAdvice for teachersOn the day of the test24242424References & Recognitions25-27Employer Case StudiesSelected International Client ListUniversity Recognitions25-262728Sample ELSA Score Report29More Information303

About ELSAWhat are the ELSA tests?The English Language Skills Assessment (ELSA) Listening and Reading Tests measure generalEnglish language competence using work, home, social and travel settings; they test a person’sability to understand and communicate in the real world. ELSA tests are available in both BritishEnglish and American English to meet all client requirements, and cover all levels of Englishlanguage ability from very low to very high on a single scale for each skill. ELSA Listening andReading Tests provide the precision, speed and convenience of multiple-choice tests and are: ModernReliableScientificConsistentConvenientCost effectiveInternationally recognisedWho are the ELSA tests for?Individuals who: wish to provide potential employers with information as to their English language level wish to master the English language and monitor their own progress wish to undertake a course of study at an English-speaking university and require evidence oftheir English proficiencyEmployers who: use English within their company for communication need to establish the English language level of employees wish to benchmark the English language level required for different positions wish to identify English speaking staff for promotion and / or transfers wish to evaluate different English language training programmes wish to monitor the return on expenditure on English language trainingUniversities and Colleges that: need to establish the English language level of students to evaluate their ability to follow theirchosen course of study wish to offer students a test which will provide them with internationally recognised certificationof their English language competenceBritish and American EnglishAlthough English is widely used as a means of international communication, a single internationalstandard for the language has not yet emerged. Depending on the history and culture of theircountry of origin, international users of English tend to reflect either British or American languagestandards. Users will want to concentrate on the variety of English most likely to be encountered inwork or study. In order to meet the needs of international learners and users of English, the ELSAtests have been made available in separate versions reflecting either British or American Englishusage. The British versions use British standard spelling and vocabulary in the test books and usevoice recordings made by British actors. The American versions use American spelling,vocabulary and actors. Occasionally, the American tests will reflect Canadian usage and theBritish tests will reflect English as used in countries such as Australia or New Zealand. Most of theexamples in this guide use English which is equally acceptable to British or American speakers.Occasional questions have been indicated as "British only" or "American only".4

What level of English do I need to sit an ELSA test?ELSA tests measure the full range of ability from low to high on a single scale. Anyone canmeasure his or her ability using an ELSA test. There is no set pass mark. Because ELSA testsmeasure across the full range of ability, scores represent different degrees of success rather thanpassing or failing grades. However, companies, universities and other institutions may set theirown minimum scores for various purposes.ELSA FormatsListeningMultiple-choice: 60 questions, 4 question formatsTotal testing time: approximately 30 minutesScore Range: 0 – 250ReadingMultiple-choice: 60 questions, 4 question formatsTotal testing time: 45 minutesScore Range: 0 – 250What topics are covered on ELSA?ELSA tests contain a wide range of vocabulary, structures and situations, from simple to complex,enabling learners at any stage of language development to demonstrate their ability. Thesituations and contexts that appear in ELSA tests reflect everyday English as it is used in theworkplace, when travelling, shopping and socialising, and in the media. Although businesssettings are used in the tests, a detailed knowledge of business practices is not required to achievea high score in the ELSA tests.While it is impossible to list all the situations in which English may be used for communication, thefollowing list will give a general idea of the type of topics likely to occur in the ELSA tests.Sample topics covered in the ELSA tests: Advertising and marketing – trade fairsArts – museums and exhibitions, musical and theatre performancesBusiness in general – sales, contracts, negotiations, warranties, conferences, acquisitions,take-overs and mergersBuying – shopping, ordering materials and supplies, shipping and invoicingEating out – business and informal lunches and dinners, restaurants, formal receptionsEnvironment and conservationFinance - budgeting, invoicing, accounts, banking and investments, taxesHealth and medicine – medical, diet and exercise issuesInsuranceManagement and planning – production targets, quality control, prioritiesManufacturing – assembly line, machineryNews items – of general interest and relating to business and the communityOffice – meetings and committees, correspondence and messages by telephone, fax or email,equipment, furniture and decoration, proceduresPersonnel – recruitment, job applications and advertisements, salaries and promotions,training, retirement and pensionsProperty and housing – construction, specifications, buying and renting, services and utilitiesSports and leisureTechnical – technology and specifications, electronics and computers, research, laboratoriesand product developmentTravel – trains, buses and planes, taxis and car rentals, tickets, schedules andannouncements, delays and cancellations, hotelsTourism – the tourism industry, international visitors, places of interest5

Listening TestSample QuestionsThe following sample questions are similar in content and difficulty to those found onactual ELSA tests. The instructions for candidates are printed exactly as they appear inthe test books. In the following Listening examples, the material printed in a box is whatcandidates hear on the tape. In the test, this recorded material is NOT printed incandidates' test books.Part 1InstructionsIn Part 1, you will hear someone ask a question or make a statement. You will then hearanother person give 3 alternative responses (identified as A, B and C) to the question orstatement.NOTE: These responses are NOT printed in your test book. Choose the correctresponse, and mark your choice on the answer sheet next to the question number. Nowlisten to the following example. (recorded example)(Woman)(Man B)Where are you from?(A) My name is Lee.(B) I'm twenty four.(C) 'm from Singapore.Choice ‘C’ (‘I’m from Singapore’) is the correct answer to the question ‘Where are youfrom?’, so you would fill in ‘C’ on the answer sheet. Now look at the answer sheet and findwhere you should start filling in the answers for Part 1. There are 20 questions in this part,questions 1 20.Now listen for question number 1. (NO PRINTED QUESTIONS FOR PART 1)1(Man A)(Woman)2(Woman)(Man B)3(Man A)(Woman)4(Woman)(Man A)5(Man A)(Man B)6(Woman)(Man B)Do you have a key to the supply room?(A) You'll need to unlock the door.(B) No, but Mr. Rodriguez does.(C) Yes, it is.How's your training programme going?(A) So far, it's been really interesting.(B) At 9.30 from platform 6.(C) He's much better now, thank you.Should I book a table for Wednesday?(A) I think I'll read it later.(B) No, it should be here before then.(C) Yes, please. For one o'clock. There'll be six of us.How do I get to your hotel from the airport?(A) We have a shuttle bus that runs every twenty minutes.(B) We recommend you leave here three hours prior to your flight.(C) During rush hour, it’ll take approximately seventy–five minutes.I’d like two tickets for Friday, please.(A) They’re sitting in the front row.(B) I’m sorry sir, it’s sold out.(C) Wasn’t the performance terrific?Is your company downsizing?(A) Not at all, we just hired six new consultants.(B) We’re closed for three days for maintenance work.6

(C) Yes, we’ve become the second largest distributor in the easternregion.Answers: 1 (B) 2 (A) 3 (C) 4 (A) 5 (B) 6 (A)Part 2InstructionsIn Part 2, you will hear a series of short conversations between 2 people. You will alsoread a question about each conversation, with 4 alternative answers, A, B, C and D.Choose the correct answer, and mark your choice on your answer sheet. Now listen to anexample conversation, and read the question about the conversation:(Man B)(Woman)(Man B)Q:Have you seen Bill today?Yes, but he’ll be in a meeting all morning.Well, when you see him, please tell him that I need to talk to him.What should Bill do?(A) Call a client(B) Contact the man(C) Leave work early(D) Go to the meetingOption (B) is the correct answer, so you would fill in 'B' on the answer sheet. Now look atthe answer sheet and find where you should start filling in the answers for Part 2. Thereare 12 questions in this part, numbers 21 32. Now listen for the first conversation andchoose the correct answer.(Woman)(Man A)(Woman)21Where does this conversation probably take place?(A) In a restaurant(B) In an art gallery(C) In a train station(D) In a tourist office(Man B)(Woman)(Man B)22What time does the last guided tour of the palace start?The last one they have starts at three thirty on weekdays or threeo'clock on Saturdays and Sundays. The tour takes an hour and ahalf.That sounds fine. We'll be able to see the Masterson Art Gallery inthe morning and still leave plenty of time to have lunch and get tothe palace for the last tour. Thanks for your help.I'd like to order some printer cartridges, please. They're for an HJKeleven hundred.Certainly. We have two kinds, one which can print 5000 pages for30 pounds, and a 10,000–page cartridge at 48 pounds.I'd like two of the 10,000-page ones please.What does the man decide to do?(A) Order 10,000 copies(B) Purchase the HJK 1100(C) Double his order for printing(D) Buy the more expensive cartridges7

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(Man A)(Woman)(Man A)time23What does the man ask the woman to do?(A) Order food(B) Approve a menu(C) Attend a meeting(D) Book a meeting room(British only)(Man B)(Woman)(Man B)24Could you arrange a buffet lunch for the meeting next Thursday? Theusual menu will be fine.Yes, of course. How many people are you expecting?There'll be a maximum of fifteen, but would you order lunch for ten. Lastthere was a lot of food left over.I'd like to go on the course to renew my First Aid certificate on thefifth of August, if that's OK.Well, actually I'm going to be taking my holiday from the first to thetwelfth of August. It'd be better if we weren't both away at thesame time. Is there a later course?Yes, there's one on August the seventeenth with places available.That's actually the day my certificate expires.What does the woman wish to avoid?(A) Taking a re-certification course(B) Postponing her holiday until August(C) Having the man out of the office while she is away(D) Missing a payment deadline while she is on holidayAnswers: 21 (D) 22 (D) 23 (A) 24 (C)Part 3InstructionsIn Part 3 you will hear a series of longer conversations between 2 people. There are then2 questions about each conversation. There are 9 conversations, giving a total of 18questions, numbers 33 50. Now listen for the first conversation.(Woman)(Man B)(Woman)(Man B)(Woman)33Have you met Kevin Maxwell yet?Yes. I met him yesterday. I think he’s going to be a great additionto the sales team.What makes you say that?Well, he’s very dynamic. He’s also been selling heavy farmingmachinery for about fifteen years. He knows our products insideout.That's true, though I hear he wasn't very popular with hiscolleagues at Combimax.We'll have to see how he settles in here.What is Kevin Maxwell’s profession?(A) Designer(B) Mechanic(C) Sales representative9

(D) Agricultural engineer34What are the speakers talking about?(A) A client(B) A new employee(C) A mechanical failure(D) A design specification(Woman)(Man B)(Woman)(Man B)(Woman)3536What is said about the parcels?(A) They will arrive by 5pm.(B) They need special handling.(C) They contain commercial samples.(D) They are being sent to Hong Kong.What does the man ask?(A) Where the office is(B) If he can borrow a pen(C) If the parcels are heavy(D) When the company closes(Woman)(Man B)(Woman)(Man B)(Woman)3738This is Claire from Akiro & Co. I'd like to arrange a pickup for two parcelsfrom our offices at one hundred and forty eight Queen Street. Our customerreference number is DP four one five three six.OK. Where are they going to?Hong Kong. One weighs eighteen kilos and the other weighs twenty–one.They both contain documents.I'm afraid we won't be able to get a van to you until about 5pm today. Whattime do you close?There'll be someone in the office until 5.30, so that'll be fine.When can we expect cutting machine F to be back on line? We haveseveral big orders that need to go out by the end of the week.Unfortunately the replacement part we need has to be specially made. It'llonly take a couple of hours to install, but they won't be able to deliver it untilThursday.We've had this problem before, haven't we? Is there no way we can get thepart from somewhere else?I'm afraid not. There's only one company that makes parts for thesemachines and they don't have this one in stock. If we switch as much workas we can to other machines and ask everybody to work overtime, weshould still make the deadlines.I hope so. We can't afford to be late with these orders. Maybe it's time wereplaced these old machines. These breakdowns are becoming far toofrequent and they're costing us a lot of money.What is the woman's concern?(A) That production schedules will not be met(B) That other machines will also break down(C) That it will take a long time to get new machines(D) That it will be impossible to locate the necessary partWhat does the man suggest?(A) Finding an alternative supplier(B) Stocking additional spare parts10

(C) Having existing machines overhauled(D) Switching production to other machinesAnswers: 33 (C) 34 (B) 35 (D) 36 (D) 37 (A) 38 (D)Part 4InstructionsIn Part 4 of the test you will hear a series of recordings. In your test book there are 2questions for each recording. There are 5 recordings, giving a total of 10 questions(numbers 51 60). Now listen for the first recording.(Woman) : A violent storm tore off the metal sheathing from the nose of an AviosoAirlines plane flying from Lisbon to Cairo last night. The large piece of metal was tornloose by high winds and bounced off the cockpit window, cracking it, before fallingeight thousand metres to the trackless desert below. The pilot, unable to see throughthe cracked window and unable to check his speed due to instrument damage, wasguided by flight controllers to a safe approach and landing at Cairo Airport. Theeighty–five passengers and five crew members aboard are all reported unharmed.Aviation officials are carrying out investigations to determine the exact cause of theincident.51What caused the problem with the Avioso Airlines flight?(A) Pilot error(B) High winds(C) The age of the aircraft(D) An electrical malfunction52How was the incident resolved?(A)(B)(C)(D)The front of the aircraft was reinforced.The passengers were transferred to a second plane.Flight controllers guided the pilot to his destination.The pilot and crew were able to correct the problem while in flight.Answers: 51 (B) 52 (C)This is the end of the ELSA Listening Test. Put down your pencil and wait for instructionsfrom the supervisor.11

Reading TestSample QuestionsTest Version: RXX00ENGLISH LANGUAGE SKILLS ASSESSMENTREADING TESTTime allowed: 45 minutesInstructions to Candidates(a) DO NOT OPEN THIS TEST BOOK UNTIL THE SUPERVISOR TELLS YOU TO START.(b) This is a multiple–choice test. The test has 4 parts with a total of 60 questions. Youwill have 45 minutes to complete the test.(c) Each question has 4 answer choices, A, B, C or D. You must mark your choice inpencil on your answer sheet. Although you may make notes on this test book, onlyanswers marked on the answer sheet can be scored.(d) During the test use a rubber eraser to erase any mistakes on the answer sheet. Donot cross out answers, as this means the question will automatically be scored aswrong.(e) Mark only one answer per question – if you mark more than one answer for a question(for example both A and C) it will automatically be scored as wrong.(f)Do not make any other marks on the answer sheet, as this could accidentally affectyour score.(g) You are not allowed to use a dictionary during the test.NOW WAIT UNTIL THE SUPERVISOR TELLS YOU TO OPEN YOUR BOOK.12

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Part 1(Suggested maximum time: 8 minutes)InstructionsIn Part 1, you will read 12 sentences. Each sentence contains a blank space, with a choice of4 words or phrases (A, B, C, or D) to fill the space.Choose the correct word or phrase, and mark your choice on the answer sheet.1With reference to your advertisement in today's "Times", I would like tofor the position of credit controller.(A)(B)(C)(D)2According to the latest government figures, the unemployment rate has fallenfor the consecutive month.(A)(B)(C)(D)3twohalfseconddoubleStreamlining the data entry for new orders has lowered labour costsand greatly improved turnaround velprocessPlease read the attached of the annual report, and add any commentsyou may ers: 1 (B ) 2 (C) 3 (D) 4 (A)14

Part 2(Suggested maximum time: 10 minute

English Language Skills Assessment (ELSA) Tests is a multiple-choice tests which consists of a listening compoenent and a reading component. Candidates receive a score . read a question about each conversation, with 4 alternative answers, A, B, C and D.

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