Living Our Faith Through Actions - Catholic Charities

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Living Our FaithThrough Actions2019 ANNUAL REPORT

For 110 years, Catholic Charitieshas been a recognized name at theforefront of social services in America.Dedicated to the reduction of poverty, the Catholic Charitiesministry serves and advocates for millions ofindividuals—regardless of their ethnicity, backgroundor faith tradition—every year.

A Message from the PresidentDear Friends,As I sit in my “hermitage” today reflecting on the past year, I cannot but helpthink how quickly our lives have changed. Over the course of 2019, weserved an increasing number of people in need of so many life-sustainingservices. Your support, spiritually as well as monetarily, enabled us to do that.These pages provide a snapshot of what you have helped us accomplish. Iremain so grateful to be part of such a gospel-driven ministry populated byso many women and men of deep faith and kindness.Little could I have imagined in 2019 that within the scope of two months,thousands more people would come to us for help. Today, we are facedwith continuing our efforts to extend our care to so many people who havelost employment, lost their homes, and haven’t enough to eat. Additionally,many are deeply frightened and depressed. While the delivery of serviceshas radically changed, we remain committed to accompanying them. I trustdeeply in God’s providence that we will continue to discover surprising waysto meet unimaginable challenges!Please hold all of us in the ministry of charity in your prayer and know thatyou are treasured partners in this compelling work.With my prayers and gratitude,Sister Donna Markham OP, PhDPresident & CEO

Catholic Charities ReachFood & Nutrition41 million people suffer from hungerin America and nearly one in eighthouseholds with children cannot affordfood or groceries. Families and children need9.4 millionpeople fednutritious food to have well-balanced diets.Millions of people come to Catholic Charities agencies for awarm meal and food to feed their families. This critical needoften serves as the first step in accessing other essentialservices that help families on their path to self-sufficiency.44 millionmeals servedA Food Pantry RedesignIn collaboration with the Walmart Foundation CCUSA helpedour agencies redesign their food pantries. Pantry redesignsencourage families to choose healthy ingredients to makehealthy meals.775food pantries

From Responseto RecoveryFor more than 60 years, Catholic Charities hasassisted survivors in their recovery from naturaldisasters. Last year, CCUSA’s two Mobile ResponseCenter vehicles (MRC) provided more than300,000 individuals with food items and otherbasic necessities. The MRCs also served as vehiclesfor clients to receive disaster case managementservices.CCUSA deployed staff and volunteers from acrossthe country to increase agency response efforts.These deployments contributed more than 1.2million in direct services to clients.In the face of disaster, Catholic Charitiescarries out collaborative, coordinatedand ef fective disaster preparedness,response, and recovery efforts.

Catholic Charities Impact63agencies provideddisaster services to363kindividualsCCUSA responded to73disasters in324states andU.S. territoriesProviding Resiliencethrough EngagedPreparedness (PREP)Agencies hosted seven PREPevents in five disaster-pronestates in 2019.PREP is a one-day training for the general publicdesigned to educate communities about theimportance of disaster preparedness. Theseevents help boost communities' ability toeffectively and efficiently recover from disasters.Members of the community met with localemergency management, first responders,civic community leaders, health officialsand school system personnel.

AffordableHousingMillions of people in Americalack a decent and affordablehome and turn to CatholicCharities for help.Children learn better and parents work moreproductively knowing they have a place tocall home. Catholic Charities agenciesprovide housing assistance to hundredsof thousands of people in need of a suitableplace to live.CCUSA supports our agencies as theynavigate the nation’s ongoing affordablehousing and homelessness crises.These efforts grow and sustain our ongoingcommitment to providing safe and decenthousing to the most vulnerable in our society.“Access to a safe and decent home is amoral imperative for promoting long-termfamily stability and economic opportunity."— Sister Donna Markham OP, PhDCatholic Charities Impact13,900seniors housed172,000people receiving emergencyhousing services1,200new affordable housing unitsunder construction

Social EnterpriseCatholic Charities believesin the dignity of work.Dignified work helps clients achieve both thematerial and spiritual needs of economic selfsufficiency and stability. Catholic News ServiceCCUSA helps local agencies build strong smallbusinesses that provide employment opportunitiesfor clients in the communities they serve.Making a Difference in theCommunitySmall businesses create jobs, provide newproducts, and increase competition, which lowersprices and raises wages.A small business can only succeed if it isaccurately identifying the needs of its potentialcustomer base; this is the deep, granularknowledge that our agencies bring to the table.

DevelopingSocial InnovationCCUSA partnered with the Miller Center for SocialEntrepreneurship at Santa Clara University topromote more market-based solutions for liftingcommunities out of poverty.WorkforceDevelopment andJob Training56This partnership develops strong, successfuljobs training programs that create employmentopportunities for our clients.agencies offeremployment services27,300people servedWho is a Social Entrepreneur?A resourceful leader who collaborates and createsopportunities to benefit the entire community.7,100people obtainedfull-time employment“ Through work, people become whothey are intended to be. Through work,human beings share ‘in the activity ofthe Creator.’” – St. John Paul II

Catholic Charities ReachIntegrated HealthCaring for the mind, body and spiritis essential to the overall well-beingof every person.People who are sick, wounded and suffering turn to CatholicCharities for the help they need in order to heal and recover.We support our agencies as they serve the most vulnerableof our society by finding new treatment platforms and servicemodels. Agencies are implementing innovative approachesto their delivery of health services. TeleHealth providesopportunities for timely and interactive patient care. Theseservices help our agencies reach isolated individuals andthose living in rural communities.We help our agencies achievethoughtful, innovative and evidencebased standards of care for thosethey serve.411,000people received health andwellness services196,000people receivedrecovery support66%of people achievedhealth stability

Welcoming theNewcomerSince its founding, CatholicCharities has welcomed thenewcomer to this country.CCUSA supports agencies across the SouthernBorder as they serve more than half of all asylumseekers who arrived in the U.S. last year.Each person is welcomed and provided a warmmeal, clean clothes, and their first safe night's rest inseveral months. Agencies move quickly to help thesenewcomers make it safely to their final destination.As experts in this field for over 100 years, CatholicCharities Immigration and Resettlement Serviceproviders assist asylum seekers to navigate thecomplexities of the asylum process. This processcan take months or even years.Staff members support individuals and familieswho have been granted asylum with employmentservices and language training as they strive tobecome members of the local community.

What does it mean to bean Asylum Seeker?An asylum seeker is a person who has been forcedto flee their country of origin due to persecutionfor reasons of race, religion, nationality, politicalopinion, or a particular social group.393,000individuals assisted1.6 millionin funding for supportive services

Catholic IdentityCatholic Charities USA provides resources to strengthenthe Catholic character of our ministry. We recognize theimportant role parishes play in Catholic social organizing.Parish Social Ministry coordinators help educate parishmembers about current social justice and advocacy issues.These resources help connect parish volunteers withopportunities to participate in their local agencies.

A Message from the Chief Development OfficerThese last few months have been an extraordinary time for all of us. In lightof the pandemic, Catholic Charities agencies experienced an unprecedentedincrease of people in need of assistance - many of whom had never beforeturned to charity for help.The COVID crisis propelled Catholic Charities to be creative and innovative indelivering the services it has for the past 110 years, in communities across theUnited States. More than ever, providing critical resources and services to themost vulnerable among us and those living in poverty was essential.Thank you for the important role you play in our work - for your commitmentto our sisters and brothers in their greatest times of need. For being an “answerto the weary” long before this pandemic arrived.While we take great pride in the programs and services our agencies provide,we are equally proud of our fiscal responsibility. A highlight last year wasGuideStar awarding us their highest honor of a Platinum ranking. This rankingrecognizes charities that are committed to achieving the highest levels ofefficiency, transparency and accountability, allowing donors to make wellinformed decisions about where to invest their philanthropic dollars.This recognition illustrates how we maximize the return on your charitableinvestments – impacting those who need our assistance in times of greatestneed. Our programs are made possible through your generous support. Youmake the work possible, and we are grateful for your support.Anthony SciaccaChief Development Officer

Financials: Entire Catholic Charities NetworkNon-cash Contributions 260M 5%Other Income 78.4M 2%Donations 886.4M 18% 4.9BGovernment Grants 2B 41%RevenueFundraising 97M 2%Program ServiceRevenue 1.7B 34% Other Expenses 6.9M 0.15%Administration 465M 10% 4.7BProgram Expenses 4.1B 88% Expenses

Entire Catholic Charities Network: Facts and FiguresNext to the U.S. Government, CatholicCharities is the largest provider of socialservices.3.5KSITES167 agencies operate 3,500 sites in all50 states, the District of Columbia and 5U.S. territories.13Mpeople served41KemployeesTOP5Leading national provider of food andnutrition, behavioral & mental healthservices, affordable housing, disasterrelief and refugee/immigration support.260KvolunteersAmerica's Top Charities 2019Forbes Magazine

Catholic Charities AgenciesCatholic Social Services, BirminghamCatholic Charities of South GeorgiaCatholic Charities, BostonCatholic Social Services, MobileCatholic Charities AtlantaCatholic Charities Springfield, MACatholic Social Services, AnchorageCatholic Social Service, HagatnaCatholic Charities Worcester CountyCatholic Community ServiceCatholic Charities Hawaii, Honolulu, HICatholic Charities of Southeast MichiganCatholic Social Services, Pago PagoCatholic Charities of IdahoCatholic Charities West MichiganCatholic Charities Community ServicesCatholic Charities of the Archdiocese of ChicagoCatholic Charities Diocese of KalamazooCatholic Community Services of Southern AZ, Inc.Catholic Charities, JolietCatholic Charities Diocese of LansingCatholic Charities of ArkansasCatholic Charities of Southern IllinoisCatholic Social Services of the Upper PeninsulaCatholic Charities of the Diocese of FresnoCatholic Charities, Inc., Springfield, ILCatholic Charities of St. Paul and MinneapolisCatholic Charities of Los AngelesCatholic Charities of EvansvilleCatholic Charities of the Diocese of New UlmCatholic Charities of the East BayCatholic Charities, Fort Wayne-South BendCatholic Charities of the Diocese of Saint CloudCatholic Charities of Sacramento, Inc.Catholic Charities, GaryCatholic Charities of Southern MinnesotaCatholic Charities, San BernardinoCatholic Charities of the ArchdioceseCatholic Charities of South MississippiCatholic Charities, San Diegoof Indianapolis, Inc.Catholic Charities, Inc.Catholic Charities, San FranciscoCatholic Charities, DavenportCatholic Charities of Central & Northern MissouriCatholic Charities of Santa Clara CountyCatholic Charities, Des MoinesCatholic Charities of Kansas City-St. Joseph IncCatholic Charities of Orange CountyCatholic Charities, Archdiocese of DubuqueCatholic Charities of Southern MissouriCatholic Charities, Santa RosaCatholic Charities, Sioux CityCatholic Charities of St. LouisCatholic Charities Diocese of MontereyCatholic Charities of Southwest KansasCatholic Social Services of Montana, HelenaCatholic Charities of StocktonCatholic Charities of Northeast KansasCatholic Charities, OmahaCatholic Charities of Central ColoradoCatholic Charities of Northern Kansas, Inc.Catholic Charities of Southern NevadaCatholic Charities Archdiocese of DenverCatholic Charities, Inc., WichitaCatholic Charities of Northern NevadaCatholic Charities Diocese of PuebloCatholic Charities of the Diocese of Covington, Inc.Catholic Charities New Hampshire, ManchesterCatholic Charities of Fairfield County, Inc.Catholic Charities Diocese of LexingtonCatholic Charities, CamdenCatholic Charities Archdiocese of HartfordCatholic Charities of Louisville, Inc.Catholic Charities in the Diocese of PatersonCatholic Charities, Diocese of Norwich, Inc.Catholic Charities of the Diocese of OwensboroCatholic Charities of the Archdiocese ofCatholic Charities Inc., Diocese of Wilmington, DEOffice of Life and JusticeNewark, NJCatholic Charities of the ArchdioceseCatholic Charities of the Diocese of Baton RougeCatholic Charities of Metuchenof WashingtonCatholic Charities, Houma-ThibodauxCatholic Charities, Diocese of TrentonCatholic Charities Bureau, Inc., Diocese of St.Catholic Charities of AcadianaCatholic Charities, Santa FeAugustineCatholic Charities of Southwest Louisiana, LakeCatholic Charities of Gallup, Inc.Catholic Charities of Central Florida, OrlandoCharlesCatholic Charities of Southern New MexicoCatholic Charities Diocese of Palm Beach, Inc.Catholic Charities Archdiocese of New OrleansCatholic Charities of the Diocese of AlbanyCatholic Charities of NW FloridaCatholic Charities of North LouisianaCatholic Charities of Brooklyn and QueensCatholic Charities Diocese of St. Petersburg, Inc.Catholic Charities MaineCatholic Charities of BuffaloCatholic Charities, Diocese of Venice, Inc.Catholic Charities of the Archdiocese of BaltimoreCatholic Charities of Long IslandCatholic Charities, MiamiCatholic Social Services, Fall RiverCatholic Charities, Archdiocese of New York

Catholic Charities AgenciesCatholic Charities, OgdensburgCatholic Charities of DallasCatholic Charities Diocese of RochesterCatholic Charities of Fort WorthCatholic Charities of SyracuseCatholic Charities of the Archdiocese ofCatholic Charities Diocese of CharlotteGalveston HoustonCatholic Charities of the Diocese of RaleighCatholic Charities - Diocese of LaredoCatholic Charities North DakotaCatholic Charities, Diocese of Lubbock, Inc.Karidat Catholic Charities, DioceseCatholic Charities Community Services of Odessaof Chalan KanoaCatholic Charities, San AntonioCatholic Charities Southwestern OhioCatholic Charities of the Rio Grande Valley,Catholic Charities, Diocese of ClevelandBrownsvilleCatholic Social Services, Columbus, OHCatholic Charities Diocese of TylerCatholic Social Services of the Miami ValleyCatholic Community Services of Utah,Catholic Charities of Southeastern, OHSalt Lake CityCatholic Charities, ToledoVermont Catholic Charities, South BurlingtonCatholic Charities Diocese of YoungstownCatholic Charities, St. Thomas, VICatholic Charities, Oklahoma CityCatholic Charities of the Diocese of Arlington, Inc.Catholic Charities of Eastern OklahomaCommonwealth Catholic CharitiesCatholic Charities of Portland, ORCatholic Charities of Eastern VirginiaCatholic Charities Diocese of AllentownCatholic Community Services ofCatholic Charities of the Diocese ofWestern WashingtonAltoona-JohnstownCatholic Charities Eastern WashingtonCatholic Charities Agency, Inc., GreensburgCatholic Charities Serving Central WashingtonCatholic Charities, HarrisburgCatholic Charities West Virginia, Inc.Catholic Social Services, PhiladelphiaCatholic Charities of the Diocese of Green BayCatholic Charities, PittsburghCatholic Charities, La CrosseCatholic Social Services of Diocese of ScrantonCatholic Charities MadisonCaritas De Puerto Rico, Inc., San Juan, PRCatholic Charities, MilwaukeeSocial Ministry Secretariat, ProvidenceCatholic Charities Bureau, Inc., SuperiorCatholic Charities of South CarolinaCatholic Charities of WyomingCatholic Social Services, Rapid CityCatholic Charities of East Tennessee, Inc.Catholic Charities, West Tennessee, MemphisCatholic Charities of Tennessee, NashvilleCatholic Charities of the Texas PanhandleCatholic Charities of Central TexasCatholic Charities of Southeast TexasCatholic Charities of Corpus Christi, Inc., TX

Financials: National OfficeOther Income 2.06M 5%Member Agency Dues 1.5M 4% In-Kind 8.2M 19% Federal Grants 6.05M 14% Other Expenses 6.5M 17%Contributions 24.8M 58% Revenue Source: 42.6MConvening 1.6M 4%Marketing & PR 794K 2%Expenses: 38.6MGeneralAdministrative 969K 3%Awards to Members 28.76 74%Unaudited

Catholic Charities USA: EfficiencyAdministrative5%Programs95%The Catholic faith is the foundation for all CatholicCharities ministries. Like the Good Samaritan,Catholic Charities provides comprehensive care toanyone in need. We care for others not becausethey are Catholic, but because we are.

The mission of Catholic Charities is to provide service to peoplein need, to advocate for justice in social structures, and to callthe entire church and other people of good will to do the same.

For 110 years, Catholic Charities has been a recognized name at the forefront of social services in America. Dedicated to the reduction of poverty, the Catholic Charities . Catholic Charities Diocese of Pueblo Catholic Charities of Fairfield County, Inc. Catholic Charities Archdiocese of Hartford Catholic

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