Hawaii Disaster Relief Services

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1Hawaii Disaster ReliefServicesBy: Elizabeth BernardPsy-741 Mental Health CounselingSummer 2011

2Table of ContentsDisaster Services For Oahu 3-14ALOHA UNITED WAY 211 3AMERICAN LEGION AUXILIARY .4AMERICAN RED CROSS - HAWAII STATE CHAPTER 5CHRISTIAN REFORMED WORLD RELIEF COMMITTEE .6CIVIL AIR PATROL - HAWAII WING 7DEFENSE, DEPT OF: DEFENSE, DEPT OF PUBLIC AFFAIRS OFFICE .8DEPARTMENT OF EMERGENCY MANAGEMENT .9FEDERAL EMERGENCY MANAGEMENT AGENCY 10HAWAII PACIFIC BAPTIST CONVENTION DISASTER RELIEF .11HAWAIIAN HUMANE SOCIETY 12HONOLULU REACT TEAM .12SMALL BUSINESS ADMINISTRATION, US .13AMERICAN RED CROSS - HAWAII STATE CHAPTER - EAST HAWAII OFFICE .14Disaster Services For the Big Island . 15-20HAWAII COUNTY CIVIL DEFENSE AGENCY 15HAWAII COUNTY OFFICE OF AGING 16HONPA HONGWANJI HILO BETSUIN .16LEGAL AID SOCIETY OF HAWAII - EAST HAWAII .17Mental Health Kokua Hilo Flood Disaster .18SALVATION ARMY - HILO CORPS .19UNITED COMMUNITY CHURCH .20Disaster Services For Kauai . 21-22AMERICAN RED CROSS - KAUAI COUNTY OFFICE .21KAUAI CIVIL DEFENSE AGENCY 22Disaster Services For Maui . 23-25AMERICAN RED CROSS - MAUI COUNTY OFFICE .23CIVIL DEFENSE AGENCY - MAUI COUNTY .24

3Disaster Preparedness Information For OahuALOHA UNITED WAY 211Confidential AddressHonolulu, HI 96817(808) 543-2222 FAX Main(877) 275-6569 Service/Intake Toll Free 1-877-275-6569EMAIL: info@auw211.orgWEBSITE: www.auw211.orgPROGRAM PHONE: 211 - Aloha United Way 211HOURS: Program: Mon. - Fri.: 6a.m. - 9p.m.Administration: Mon. - Fri.: 7:45a.m. - 4:15p.m.Closed HolidaysSERVICE DESCRIPTION: Operates a help line which provides information on, and referrals to,community service agencies and programs, islandwide and statewide. The database includes over 3,500health and human service government and non-profit agencies. Makes information available through itsphone service and web site.SERVICE AREA: StatewideELIGIBILITY: Not limited

4TARGET: General public as well as health and human service agenciesFEES: FreeINTAKE PROCEDURE: PhoneINSURANCE: N/A.INTAKE PERSON: Information & Referral SpecialistsLANGUAGES: English. Can arrange for interpretersACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agencyADDITIONAL PHONES: Administration: 536-1951SERVICES: Communicable Disease Control for Dengue Fever, Comprehensive Information and Referral,Disaster Donations Hotlines, Disaster Preparedness Information, Disaster Preparedness Information forRadiation Sickness, Disaster Relief Services, Disaster Service Centers/Hotlines, Election Information,Information and Referral, Information Clearinghouses, Information Lines, Information Services, TsunamiPreparedness Information, Voter Registration Offices.AMERICAN LEGION AUXILIARY612 Mccully StreetHonolulu, HI 96826(808) 524-7337 Fax(808) 949-1140 MainEMAIL: aldepthi@hawaii.rr.comWEBSITE: www.americanlegion.comSERVICE DESCRIPTION: Assists in rehabilitation of veterans. Sponsors children and youth activities.Assists in disaster relief. Sponsors Americanism and energy conservation education.SERVICE AREA: Statewide.ELIGIBILITY: Families of veteransTARGET: Families of veteransFEES: Membership dues: 20 for ages 18 and above (senior member. Junior member: 2.50.INSURANCE: N/A.INTAKE PROCEDURE: Phone or write.INTAKE PERSON: Secretary.LANGUAGES: EnglishACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides provided by agencyADDITIONAL PHONES: Additional: 524-7523.SERVICES: Disaster Preparedness

5Disaster Relief ServicesEnergy ConservationVocational Rehabilitation for Families of Military Personnel/VeteransAMERICAN RED CROSS - HAWAII STATE CHAPTERAMERICAN RED CROSS - HAWAII STATE CHAPTER HONOLULU HEADQUARTERS4155 Diamond Head RoadHonolulu, HI 96816(808) 735-8626 FAX Hawaii State Chapter(800) 733-2767 Main National American Red Cross(808) 734-2101 Main Hawaii State ChapterHOURS: Mon. - Fri.: 8:00 a.m. - 4:00 p.m. Emergency Disaster Response: 24 hours, 7 days a week.EMAIL: info@hawaiiredcross.orgWEBSITE: www.hawaiiredcross.org, www.redcross.org (National Website)SERVICE DESCRIPTION: Provides immediate emergency assistance to victims of disasters, including food,shelter, clothing, crisis counseling and other services. Offers classes in CPR, first-aid, aquatics andbabysitting and nurse assistant training. Administers the state certificate of nurse aides. For militarypersonnel, provides emergency communication services, counseling and referral services. Providesinternational tracing service.SERVICE AREA: Statewide.ELIGIBILITY: Vary.TARGET: Not limited.FEES: All disaster assistance is provided free of charge. Fees vary for health & safety courses.INSURANCE: N/A.INTAKE PROCEDURE: Phone, mail, or walk-in.INTAKE PERSON: Staff or Volunteers.LANGUAGES: English. Can arrange for interpretersACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.ADDITIONAL PHONES: National ARC: 800-REDCROSS (800-733-2767)*AMERICAN RED CROSS - HAWAII STATE CHAPTERMILITARY SERVICE CENTERS:Hickam Service CenterMain: (808)449-0166Fax: (808)449-0170Kaneohe Service CenterMain: (808)257-8848Fax: (808)257-1808

6Schofield Barracks Service CenterMain: (808)655-4927Fax: (808)655-4928Tripler AMC Service CenterMain: (808)433-6631Fax: (808)433-2872ADDITIONAL INFO: Accepts volunteers in areas such as activity support, administrative and supportservices, computer/technical support, customer service, disaster relief and response support, education(health), finance, health, maintenance support, office clerical, and professional support (humanresources, public relations and publications).SERVICES: Disaster Preparedness, Disaster Relief Services, First Aid Instruction, Mass Care Shelters, PostDisaster Crisis Counseling, Swimming/Swimming Lessons, Volunteer Opportunities, VolunteerRecruitment/PlacementCHRISTIAN REFORMED WORLD RELIEF COMMITTEE1350 Ala Moana BoulevardHonolulu, HI 96814PROGRAM PHONE: (808) 596-8980EMAIL: rgritter@lava.netSERVICE DESCRIPTION: Provides disaster relief by providing needs assessments, estimates, andreconstruction for those with no or little insuranceSERVICE AREA: Statewide.ELIGIBILITY: Not limited.TARGET: Not limited.FEES: Free.INSURANCE: N/A.INTAKE PROCEDURE: Phone.LANGUAGES: English.ACCESSIBILITY: N/A.TRANSPORTATION: Rides not provided by organization.SERVICES: Disaster Preparedness, Disaster Relief Services.

7CIVIL AIR PATROL - HAWAII WING419 Lele StreetHonolulu, HI 96819(808) 985-8893 Fax(808) 836-3417 MainEMAIL: hiwgadmin@verizon.netWEBSITE: http://hiwg.cap.govHOURS: Mon., Tues., Wed., Fri.: 8:00 a.m. - 4:30 p.m.Tues.: 1:00 p.m. - 9:00 p.m.SERVICE DESCRIPTION: Operates a volunteer, civilian auxiliary of the United States Air Force. Providesemergency services, including air search and rescue, local disaster relief, cooperation and assistance tocivil defense agencies, aerospace education, cadet program, and a senior member training program.SERVICE AREA: Statewide.ELIGIBILITY: Cadet Program: US citizens or resident aliens, 13 - 18 years old, attending school,unmarried. Senior Member ProgramTARGET: Youth and adults.FEES: Membership dues.INSURANCE: N/A.INTAKE PROCEDURE: Attend local meeting, fill out application.INTAKE PERSON: Staff.LANGUAGES: English.ACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agency.ADDITIONAL PHONES: Administration: 836-4023SERVICES: Disaster Preparedness, Disaster Relief Services

8DEFENSE, DEPT OF: DEFENSE, DEPT OF PUBLIC AFFAIRS OFFICE3949 Diamond Head Road, Honolulu, HI 96816(808) 733-4236 Fax Public Affairs Office(808) 733-4287 Fax State Civil Defense Division(808) 733-4258 Main Public Affairs Office(808) 733-4300 Main State Civil Defense DivisionWEBSITE: www.dod.state.hi.usEMAIL: webmaster@dod.state.hi.usPROGRAM PHONE: (808)733-4300 State Civil Defense DivisionHOURS: Mon. - Fri.: 7:45 a.m. - 4:30 p.m.SERVICE DESCRIPTION: Activates public warning and instructions in emergencies. Coordinates withCounty Civil Defense agencies integrated plans for all hazards, disaster response and recovery. Providescommunity education on hazard awareness, and disaster preparedness. Conducts professional trainingprograms.SERVICE AREA: Statewide.ELIGIBILITY: Not limitedTARGET: Not limited.FEES: Free.INTAKE PROCEDURE: Phone.INSURANCE: N/A.INTAKE PERSON: Staff.LANGUAGES: English.ACCESSIBILITY: Not barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.SERVICES: Disaster Preparedness

9DEPARTMENT OF EMERGENCY MANAGEMENTDEPARTMENT OF EMERGENCY MANAGEMENT CITY AND COUNTY OF HONOLULU650 South King StreetFrank F Fasi Municipal BuildingHonolulu, HI 96813(808) 524-3439 Fax(808) 723-8960 MainWEBSITE: www.co.honolulu.hi.us/ocda/EMAIL: ocda@honolulu.govHOURS: Mon. - Fri.: 7:30 a.m. - 4:30 p.m. (Sat., Sun.: On-call.)SERVICE DESCRIPTION: Disseminates emergency public information and instructions. Coordinatesdisaster response and assistance. Provides public education concerning civil defense procedures, naturaland technological disasters, and emergency preparedness.SERVICE AREA: Oahu.ELIGIBILITY: Not limitedTARGET: Not limited.FEES: FreeINTAKE PROCEDURE: Phone or writeINSURANCE: N/AINTAKE PERSON: Clerk.LANGUAGES: EnglishACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agencyADDITIONAL INFO: Disaster preparedness printed material and speakers for large and small groupsavailable on request.SERVICES: Disaster Preparedness, Disaster Relief Services, Traffic Bulletins/Information

10FEDERAL EMERGENCY MANAGEMENT AGENCY3949 Diamond Head Rd Battery 407Honolulu, HI 96816(808) 851-7900 Main Disaster Assistance Program(800) 621-3362 Service/Intake 800-621-FEMAWEBSITE: www.fema.govHOURS: Mon. - Fri.: 7:30 a.m. - 4:00 p.mPROGRAM PHONE: (808)851-7900 Disaster Assistance ProgramSERVICE DESCRIPTION: Provides assistance and relief to victims who suffered damages and losses fromfederally declared disasters (storms, rains, high surf, flooding, land and mudslides). Also providesemergency loansSERVICE AREA: Statewide.ELIGIBILITY: Victims of disasters.TARGET: Victims of disasters.FEES: Free.INSURANCE: N/A.INTAKE PROCEDURE: Walk-in. Walk into the Waianae or Haleiwa Field offices. No phones at field; noappointment necessary. Farmers should phone: 483-8613INTAKE PERSON: Staff.LANGUAGES: English.ACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agencySERVICES: Disaster Preparedness, Disaster Relief ServicesHAWAII PACIFIC BAPTIST CONVENTION DISASTER RELIEF2042 Vancouver DriveHonolulu, HI 96822(808) 941-2309 Fax(808) 946-9581 MainEMAIL: office@hpbaptist.net

11WEBSITE: www.hpbaptist.netHOURS: Mon. - Fri.: 8:00 a.m. - 4:30 p.mSERVICE DESCRIPTION: Provides organization through which Baptist churches in Hawaii and the Pacificareas can cooperate in their effort to help in natural disasters.SERVICE AREA: StatewideELIGIBILITY: Victims of natural disastersTARGET: Not limitedFEES: FreeINTAKE PROCEDURE: Walk-inINSURANCE: N/AINTAKE PERSON: VolunteerLANGUAGES: Chinese, Filipino, Hawaiian, Japanese, Korean, Samoan, VietnameseACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides sometimes provided by agencySERVICES: Disaster Preparedness, Disaster Relief ServicesHAWAIIAN HUMANE SOCIETY2700 Waialae AvenueHonolulu, HI 96826(808) 356-2212 Main - Community RelationsWEBSITE: www.hawaiianhumane.orgHOURS: Administration: Mon. - Fri.: 8:00 a.m. - 5:00 p.m.Adoptions: Mon. - Fri.: 11:00 a.m. - 7:00 p.m.Sat., Sun., & holidays: 10:00 a.m. - 4:00 p.m.Closed on Thanksgiving Day, Christmas Day, and New Year's Day.Animal Intake & Emergencies: 24 hours, 7 days a week.SERVICE DESCRIPTION: Maintains temporary shelter for homeless animals. Provides animal adoptionservice. Offers humane euthanasia ill animals; investigates reports of cruelty and/or complaints onanimals; dog licensing; humane education; and lost and found. Administers City and County reducedrate Neuter Now program. Inspects pet shops, stables, etc. Accepts donations of running automobiles.Offers information to animal-related questions. Provides a list of 125 Oahu beaches that allow or restrictdogs (via the internet). Accepts birds that the public drops off for West Nile testing. Also takes publiccomplaints about barking dogs.SERVICE AREA: OahuTARGET: Unwanted and stray animalsFEES: Vary depending on services provided. Some services free. Neuter Now certificates: 20- 80INSURANCE: N/A.INTAKE PROCEDURE: Phone, write, walk-inINTAKE PERSON: Staff.

12LANGUAGES: English.ACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agencySERVICES: Animal Adoption, Animal Control, Automobile Donation Programs, Barking Dogs Control,Disaster Preparedness, Mass Care SheltersHONOLULU REACT TEAM410 Magellan Avenue #1003Honolulu, HI 96813(808) 524-5171 Administrative Voicemail & fax for non time sensitive response(808) 864-2828 Main Primary Contact LineEMAIL: President@honolulureact.orgHOURS: 24 hours 7 days a weekWEBSITE: www.honolulureact.orgSERVICE DESCRIPTION: Provides emergency and public service volunteer two-way radiocommunications to non-profit organizations and government agencies as needed.SERVICE AREA: Oahu.TARGET: Non-profit public service organizationsFEES: Free to groups served. Membership dues: 44/year for team membersINSURANCE: N/A.INTAKE PROCEDURE: PhoneINTAKE PERSON: Team PresidentLANGUAGES: English. Other languages may be available with sufficient noticeACCESSIBILITY: N/ATRANSPORTATION: Rides not provided by organizationADDITIONAL PHONES: Emergency: (808) 864-2828SERVICES: Disaster Preparedness, Disaster Relief Services, Emergency CommunicationsSMALL BUSINESS ADMINISTRATION, USSMALL BUSINESS ADMINISTRATION, UNITED STATES300 Ala Moana Boulevard Ste. 1-306Waterfront PlazaHonolulu, HI 96850(808) 541-2976 Fax

13(808) 541-2990 MainWEBSITE: www.sba.gov/hiHOURS: Mon. - Fri.: 9:00 a.m. - 4:00 p.m.email: answerdesk@sba.govSERVICE DESCRIPTION: Offers various loan programs to assist small businesses. Provides businessdevelopment assistance to help business owners develop management skills through SCORE/ACEcounseling, Small Business Development Centers, Women in Business Program, and seminars. Designedto assist socially and economically disadvantaged business owners, and, through the ProcurementAssistance Program, advocates increased use of small businesses for federal procurements.SERVICE AREA: Statewide, American Samoa, Commonwealth of Mariana Islands, Guam, Federated Stateof Palau, Federated States of Micronesia, Republic of the Marshall Islands.ELIGIBILITY: Vary depending on program.TARGET: Small businesses.FEES: Free except for registration fees for some workshops.INSURANCE: N/A.INTAKE PROCEDURE: Written application for some services. Need to provide financial information forloan programs.INTAKE PERSON: Staff.LANGUAGES: Japanese.ACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.SERVICES: Disaster Loans, Disaster Preparedness, Disaster Relief Services, Small Business DevelopmentAMERICAN RED CROSS - HAWAII STATE CHAPTER - EAST HAWAII OFFICE55 Ululani StreetHilo, HI 96720(808) 969-3673 FAX East Hawaii Office(808) 734-2101 Main Hawaii State Chapter (Oahu)(808) 935-8305 Main East Hawaii OfficeHOURS: Mon. - Fri.: 8:00 a.m. - 4:00 p.m.Emergency Disaster Response: 24 hours, 7 days a weekWEBSITE: www.hawaiiredcross.orgEMAIL: info@hawaiiredcross.org

14SERVICE DESCRIPTION: Provides immediate emergency assistance to victims of disasters, including food,shelter, clothing, crisis counseling and other services. Offers classes in CPR, first-aid, aquatics andbabysitting and nurse assistant training. Administers the state certificate of nurse aides. For militarypersonnel, provides emergency communication services, counseling and referral services. Providesinternational tracing service.SERVICE AREA: Big IslandELIGIBILITY: Vary.TARGET: Not limited.FEES: All disaster assistance is provided free of charge. Fees vary for health & safety courses.INSURANCE: N/A.INTAKE PROCEDURE: Phone, mail, or walk-in.INTAKE PERSON: Staff or Volunteers.LANGUAGES: English. Can arrange for interpretersACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.ADDITIONAL PHONES: National ARC: 800-REDCROSS (800-733-2767), Headquarters in Honolulu: (808)734-2101ADDITIONAL INFO: Accepts donations of vehicles in running condition. Accepts volunteers in areas suchas activity support, administrative and support services, computer/technical support, customer service,disaster relief and response support, education (health), finance, health, maintenance support, officeclerical, and professional support (human resources, public relations and publications).SERVICES: Caregiver Training, Disaster Preparedness, Disaster Relief Services, First Aid Instruction, MassCare Shelters, Post Disaster Crisis Counseling, Swimming/Swimming Lessons, Volunteer Opportunities,Volunteer Recruitment/Placement

15Disaster Preparedness Information for the Big IslandHAWAII COUNTY CIVIL DEFENSE AGENCY920 Ululani StreetHilo, HI 96720(808) 935-6460 Fax(808) 935-0031 MainEMAIL: civildefense@co.hawaii.hi.usHOURS: Mon. - Fri.: 7:45 a.m. - 4:30 p.m.WEBSITE: www.hawaii-county.comSERVICE DESCRIPTION: Disseminates emergency public information and instructions. Coordinatesdisaster response and assistance. Provides public education concerning civil defense, natural andtechnological disasters, and emergency preparedness.SERVICE AREA: Island of Hawaii.ELIGIBILITY: Not limited.TARGET: Residents of the Island of Hawaii.FEES: FreeINSURANCE: N/AINTAKE PROCEDURE: Phone or faxINTAKE PERSON: AdministratorLANGUAGES: EnglishACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agencyADDITIONAL INFO: www.hawaii-county.com/directory/dir defense.htmSERVICES: Disaster Preparedness, Disaster Relief Services, Traffic Bulletins/Information

16HAWAII COUNTY OFFICE OF AGING101 Aupuni St Suite 342Hilo, HI 96720(808) 961-8603 Fax Hilo Flood Disaster 2000(808) 961-8600 Main Hilo Flood Disaster 2000email: hcoa@gte.netHOURS: Mon. - Fri.: 7:45 a.m. - 4:30 a.m.SERVICE DESCRIPTION: Provides information and assistance to access services for elderly victims ofdisaster.SERVICE AREA: Island of HawaiiELIGIBILITY: Registered senior (HCOA data base) 55 or 60 years depending on serviceTARGET: Frail/vulnerable elderly and/or caregivers.FEES: Free. Contributions accepted for Older American Act servicesINSURANCE: N/AINTAKE PROCEDURE: Walk-in, phone, screening interviewINTAKE PERSON: StaffLANGUAGES: Japanese, SpanishACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agencyADDITIONAL PHONES: Kona: 327-3597SERVICES: Advocacy, Disaster Preparedness, Information and Referral, Interpretation/TranslationHONPA HONGWANJI HILO BETSUIN398 Kilauea AvenueHilo, HI 96720(808) 935-9677 Fax(808) 961-6677 MainHOURS: Mon. - Fri.: 8:00 a.m. - 5:00 p.m.EMAIL: webmaster@hilobetsuin.orgWEBSITE: www.hilobetsuin.orgSERVICE DESCRIPTION: Provides interpreters and assists the elderly Japanese with finding servicesduring national disasters.SERVICE AREA: Hilo area on the Island of Hawaii.ELIGIBILITY: Elderly JapaneseTARGET: Eldery Japanese victims of disasterFEES: FreeINSURANCE: N/A

17INTAKE PROCEDURE: PhoneINTAKE PERSON: StaffLANGUAGES: JapaneseACCESSIBILITY: Barrier free for the disabledTRANSPORTATION: Rides are not provide by agencyADDITIONAL PHONES: After-hours: 935-1053SERVICES: Advocacy, Disaster Preparedness, Interpretation/Translation, Senior Advocacy GroupsLEGAL AID SOCIETY OF HAWAII - EAST HAWAII305 Wailuku DriveHilo, HI 96720(808) 969-3983 Fax Affordable Lawyers(808) 934-0678 Mainemail: lashbig@aloha.netweb: www.legalaidhawaii.orgHOURS: Intake: 9:00 a.m. - 11:30 p.m.; 1:00 p.m. - 3:30 p.m.Administration: Mon. - Fri.: 8:00 a.m. - 4:30 p.m.SERVICE DESCRIPTION: Provides legal services in the following areas:FAMILY LAW: Divorce, spouse or child abuse, change in custody, guardianship (medical or emergency),child snatching, adoptions (where no responsible parent is available and where harm possibly exists),termination of parental rights, paternity.PUBLIC ASSISTANCE/PUBLIC ENTITLEMENTS: Welfare grants, food stamps, medical benefits, Medicaid,Social Security, SSI (Supplemental Security Income) unemployment compensation.CONSUMER RIGHTS: Unfair sales practices, truth in lending, land sales contract, cancellations ofagreement of sales, collection agency practice, bankruptcy, foreclosures, repossessions, garnishment,public utilities (rate increases, cut-offs).HOUSING: Private/landlord/tenant problems including evictions or repairs, Section 8 housing,discrimination, long term tenure housing problems, public housing law, subsidized housing law,foreclosure, home/land ownership (Legal Aid will not enter into cases on land disputes betweenHawaiians).SENIORS: Living wills, durable powers of attorney, disabled, medical service delivery, mental health,health bills.EDUCATION: Department of Education (DOE) special education, DOE school suspensions.SERVICE AREA: Hilo, Hamakua and Puna areas on the Island of Hawaii.ELIGIBILITY: Must meet income eligibility requirements. Must be 60 for Senior Hotline.TARGET: Low income individuals with civil legal problems.FEES: Free.

18INTAKE PROCEDURE: Phone.INSURANCE: N/A.INTAKE PERSON: Intake Staff.LANGUAGES: English.ACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.ADDITIONAL PHONES: Administration: 961-2851.Senior Toll-Free Hotline: 1-800-536-0011.SERVICES: Bankruptcy Assistance, Child Custody/Visitation Assistance, Child SupportAssistance/Enforcement, Consumer Complaints, Disaster Preparedness, Discrimination Assistance,Family Law, Landlord/Tenant Assistance, Legal Education/Information, Legal Services, Legal Services forDisaster Victims, Living Wills, Public Guardianship/Conservatorship Programs, Real Estate Law,Temporary Restraining OrdersMental Health Kokua Hilo Flood Disaster208 Wainaku AvenueHilo, HI 96720(808) 935-7167 Main Hilo Flood Disaster 2000WEBSITE: www.mentalhealthkokua.orgEMAIL: mhk@mentalhealthkokua.orgHOURS: Intake: Mon. - Fri.: 8:00 a.m. - 4:00 p.m, Program: 24 hours, 7 days a week, Administration:Mon. - Fri.: 8:00 a.m. - 4:00 p.mSERVICE DESCRIPTION: Provides affordable housing for individuals and families with mental illness.SERVICE AREA: Island of HawaiiELIGIBILITY: Adults with serious mental illness who are referred by a mental health professional.TARGET: Mentally ill persons over the age of 18.FEES: 400 per month, all inclusiveINTAKE PROCEDURE: Referral (form or letter) required by a mental health professional.INSURANCE: N/A.INTAKE PERSON: Project DirectorLANGUAGES: English.ACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides sometimes provided by agencySERVICES: Adult Residential Care Homes, Disaster Preparedness, Mental Health Halfway Houses, PostDisaster Crisis Counseling, Post Disaster Mental Health Service

19SALVATION ARMY - HILO CORPS219 Ponahawai StreetHilo, HI 96720(808) 961-3071 Fax(808) 935-1277 MainWEBSITE: www.salvationarmyhawaii.orgEMAIL: michael.luther@usw.salvationarmy.orgHOURS: Feeding Program M/W/F hours: 12 - 1 p.m., Fridays: Serves the first 25 people in line ONLY,Social Service Program Friday 8:30-11 a.m.SERVICE DESCRIPTION: *Feeding Program, hours noted above, serves hot meals for needyindividuals/families. *Social Service, hours noted above, distributes food parcels to needyindividuals/families up to three times a year, must be at least 30 days from previous distribution.Limited to the 1st 25 clients. Also clothes vouchers (Thrift Store) up to three times a year, must be atleast 90 days from precious distribution.SERVICE AREA: South of Laupahoehoe to South Point of the Island of Hawaii.ELIGIBILITY: Not limitedTARGET: Needy individuals/familiesFEES: Free.INTAKE PROCEDURE: Walk-in, Written application, Screening interview. Need to bring picture ID andsocial security card for each household memberINSURANCE: N/A.INTAKE PERSON: Office ManagerLANGUAGES: EnglishACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agency.SERVICES: Christmas Programs, Clothing, Congregate Meals/Nutrition Sites, Disaster Preparedness,Disaster Relief Services, Food Pantries, Thanksgiving Programs

20UNITED COMMUNITY CHURCH1110 Kinoole StreetHilo, HI 96720(808) 935-8416 Main Hilo Flood Disaster 2000HOURS: Vary.SERVICE DESCRIPTION: Serves as contact point for mudding out services for victims of disaster.SERVICE AREA: Hilo area on the Island of Hawaii.ELIGIBILITY: Must be referred by American Red Cross, Salvation Army or a County, State or Federalagency.TARGET: Victims of disaster.FEES: Free.INSURANCE: N/A.INTAKE PROCEDURE: Referral by American Red Cross or County agency.INTAKE PERSON: Staff or volunteer.SERVICES: Disaster Preparedness, Disaster Related Debris Removal, Post Disaster Crisis Counseling

21Disaster Preparedness Information for KauaiAMERICAN RED CROSS - KAUAI COUNTY OFFICE4371 Puaole Street, Suite ALihue, HI 96766(808) 245-9317 FAX Kauai County Office(808) 245-4919 Main Kauai County OfficeHOURS: Mon. - Fri.: 8:00am to 4:00pmEmergency: 24 Hours, 7 days a weekWEBSITE: www.hawaiiredcross.orgNational Website: www.redcross.orgEMAIL: info@hawaiiredcross.orgSERVICE DESCRIPTION: Provides immediate emergency assistance to victims of disasters, including food,shelter, clothing, crisis counseling and other services. Offers classes in CPR, first-aid, aquatics andbabysitting and nurse assistant training. Administers the state certificate of nurse aides. For militarypersonnel, provides emergency communication services, counseling and referral services. Providesinternational tracing service.SERVICE AREA: County of KauaiELIGIBILITY: Vary.TARGET: Not limited.FEES: All disaster assistance is provided free of charge. Fees vary for health and safety coursesINTAKE PROCEDURE: Phone, mail, or walk-in.INSURANCE: N/A.INTAKE PERSON: Staff or Volunteers

22LANGUAGES: Englsih. Can arrange for interpreters.ACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.ADDITIONAL INFO: Accepts volunteers in areas such as activity support, administrative and supportservices, computer/technical support, customer service, disaster relief and response support, education(health), finance, health, maintenance support, office clerical, and professional support (humanresources, public relations and publications).SERVICES: Disaster Preparedness, Disaster Relief Services, First Aid Instruction, Mass Care Shelters, PostDisaster Crisis Counseling, Swimming/Swimming Lessons, Volunteer Opportunities, VolunteerRecruitment/PlacementKAUAI CIVIL DEFENSE AGENCY3990 Kaana Street, Ste. 100Lihue, HI 96766(808) 241-1860 FAX(808) 241-1711 Main Emergency after working hours, weekend and holidays(808) 241-1800 Main(808) 241-1725 Service/Intake Road Condition BulletinsWEBSITE: www.kauai.gov/civildefenseHOURS: 24 hours, 7 days a week emergency coverageSERVICE DESCRIPTION: Coordinates disaster response and assistance. Provides public educationconcerning civil defense, natural and technological disasters, and emergency preparedness.SERVICE AREA: KauaiELIGIBILITY: Not limitedTARGET: Not limitedFEES: FreeINTAKE PROCEDURE: Call for assistanceINSURANCE: N/A.INTAKE PERSON: Staff.LANGUAGES: English.ACCESSIBILITY: Barrier-free for disabledTRANSPORTATION: Rides not provided by agency.ADDITIONAL PHONES: After hours: (808)241-1711Road Condition Bulletins: (808)241-1725SERVICES: Disaster Preparedness, Disaster Recovery Services, Disaster Relief Services, TrafficBulletins/Information

23Disaster Preparedness Information for MauiAMERICAN RED CROSS - MAUI COUNTY OFFICE45 North Market Street, Suite AWailuku, HI 96793(808) 244-8094 FAX Maui County Office(808) 244-0051 Main Maui County OfficeWEBSITE: www.hawaiiredcross.orgEMAIL: info@hawaiiredcross.orgHOURS: Mon. - Fri.: 8:00am to 4:00pmEmergency Disaster Response: 24 hours, 7 days a weekSERVICE DESCRIPTION: Provides immediate emergency assistance to victims of disasters, including food,shelter, clothing, crisis counseling and other services. Offers classes in CPR, first-aid, aquatics and

24babysitting and nurse assistant training. Administers the state certificate of nurse aides. For militarypersonnel, provides emergency communication services, counseling and referral services. Providesinternational tracing service.SERVICE AREA: County of Maui (includes Lanai and Molokai)ELIGIBILITY: Vary.TARGET: Not limited.FEES: All disaster assistance is provided free of charge. Fees vary for health and safety courses.INSURANCE: N/A.INTAKE PROCEDURE: Phone, mail, or walk-in.INTAKE PERSON: Staff or Volunteers.LANGUAGES: English. Can arrange for interpreters.ACCESSIBILITY: Barrier-free for disabled.TRANSPORTATION: Rides not provided by agency.ADDITIONAL INFO: Accepts volunteers in areas such as activity support, administrative and supportservices, computer/technical support, customer service, disaster relief and response support, education(health),

SERVICES: Disaster Preparedness, Disaster Relief Services, First Aid Instruction, Mass Care Shelters, Post Disaster Crisis Counseling, Swimming/Swimming Lessons, Volunteer Opportunities, Volunteer Recruitment/Placement CHRISTIAN REFORMED WORLD RELIEF COMMITTEE 1350 Ala Moana B

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