Digi Connect Family And ConnectPort TS Family User’s Guide

Configure an IP address using Auto-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configure an IP address from the command-line interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IP addresses and Device Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Test the IP address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Locate the Digi Device through the Digi Device Discovery utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Download and run the Digi Device Discovery utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Discover devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configuration through the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Open the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Web interface organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Change the IP address from the web interface, as needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Network configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Serial port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GPIO pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Device Cloud settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Users settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configuration through Device Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Alternative configuration options for Digi Connect Wi-SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configuration through the command line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Access the command line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Verify device support of commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Examples of configuration commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configuration through Simple Network Management Protocol (SNMP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Batch capabilities for configuring multiple devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67777Monitoring and managementMonitoring capabilities from Device Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Monitoring capabilities in the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Serial port diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Manage connections and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Monitoring capabilities from the command line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Commands for displaying device information and statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Commands for managing connections and sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Monitoring Capabilities from SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .797979818686868888Device administrationAdministration from the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup/restore device configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Update firmware and Boot/POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restore a device configuration to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Display system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Activate Find Me LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Reboot the Digi device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Enable/disable access to network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restore device configuration to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Administration from the command-line interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Digi Connect Family and ConnectPort TS Family User Guide48989909091939393939394

Latency TuningWhat is Latency? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Recommended Process for Deterministic Ethernet/IP Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Best-case scenario for achieving deterministic Ethernet/IP networking behavior . . . . . . . . . . . . . . . . . . . .Step 1: Determine the characteristics of your application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 2: Determine the latency budget and type of latency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 3: Optimize the physical layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 4: Optimize the network and transport layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Command options for optimizing network and transport layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Considerations for using latency-related command options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 5: Optimize the application layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95959595959696969798Specifications and certificationsHardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99See hardware references for some Connect Family product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 99Digi Connect ES specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99ConnectPort TS 8 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100ConnectPort TS 16 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101ConnectPort TS 4x4 and ConnectPort TS 4x2 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Wireless networking features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Regulatory information and certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104RF exposure statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104FCC certifications and regulatory information (USA only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Industry Canada (IC) certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105International EMC (Electromagnetic Emissions/Immunity/Safety) standards . . . . . . . . . . . . . . . . . . . . 105TroubleshootingTroubleshooting Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Digi Connect Family LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ConnectPort TS Family Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Digi Connect Family and ConnectPort TS Family User Guide5107107107115

PurposeAbout this guidePurposeThis guide describes how to install, provision, configure, monitor, and administer Digi devices.AudienceThis guide is intended for those responsible for setting up Digi devices. It assumes some familiarity with networkingconcepts and protocols.ScopeThis guide focuses on configuration, monitoring, and administration of Digi devices. It does not cover hardwaredetails beyond a certain level, application development, or customization of Digi devices.Where to find more informationIn addition to this guide, you can find additional product and feature information in these specific documents: Digi Connect ES Device Server Hardware Setup Guide RealPort Installation Guide Digi Device Customization and Integration GuideThe product page for your product on the Digi website provides one or more of the following product-specificdocuments: Release NotesQuick Start GuidesCabling GuidesDigi Connect Hardware Reference GuidesDigi Device Cloud tutorials and user guidesFor more additional information, see the following resources: Online help and tutorials in the web interface for the Digi device Digi Wiki for Developers Product information available on the Digi website, www.digi.com, and the Digi support site at www.digi.com/support, including support forums, Knowledge Base, datasheets/product briefs, application/solution guides, andcarrier-specific documents Integration documentation: For customers who purchase the Digi Connect Integration Kit for productcustomization, the Integration Kit includes such resources as development board schematics for moduleproducts, firmware release notes, hardware reference manuals, specifications, and documentation for thesample applications. For more information, see the document Getting Started with Digi Connect included with theIntegration Kit and accessed from the Start menu (Start Digi Connect Getting Started with Digi Connect).Full book title6

IntroductionThis chapter covers the following information: Digi devices and their product families Types of connections and data paths that Digi devices can use The interface options available for configuring, monitoring, and administering Digi devicesImportant Safety InformationTo avoid contact with electrical current: Never install electrical wiring during an electrical storm. Never install an Ethernet connection in wet locations unless that connector is specifically designed for wetlocations. Use caution when installing or modifying lines.Use a screwdriver and other tools with insulated handles.Wear safety glasses or goggles.Do not place Ethernet wiring or connections in any conduit, outlet or junction box containing electrical wiring.Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities.Extreme caution must be used to avoid electrical shock from such facilities. Avoid contact with all such facilities. Ethernet wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hotwater pipes, and heating ducts. Do not place an Ethernet connection where it would allow a person to use an Ethernet device while in a bathtub,shower, swimming pool, or similar hazardous location. Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified bythe customer. Do not touch uninsulated Ethernet wiring if lightning is likely. External Wiring: Any external communications wiring installed needs to be constructed to all relevant electricalcodes. In the United States this is the National Electrical Code Article 800. Contact a licensed electrician fordetails.The Digi Connect FamilyThis section describes Digi Connect Family products.Digi Connect SPThe Digi Connect SP (Single Port) device server is the ideal platform for custom web- and network-enabledembedded applications. Combining Digi and NetSilicon technology, it eliminates the hardware design effort anddelivers a true device networking solution that is powerful enough to meet future performance requirements.Built on NetSilicon 32-bit NET ARM technology, the Digi Connect SP device server provides a powerful off-the-shelfhardware platform for embedded web- and network applications with a seamless migration path to embeddedmodules and a fully integrated NetSilicon system-on-chip solution using the family of Ethernet-enabled NET ARMmicroprocessors.Digi Connect Family and ConnectPort TS Family User Guide7

Digi Connect Wi-SPThe Digi Connect Wi-SP (Wireless Single Port) device server is a secure 802.11b wireless network solution. CombiningDigi and NetSilicon technology, configuration is simple without complex integration tools. The compact hardwaredesign delivers a powerful networking solution to meet performance requirements.Built on NetSilicon 32-bit NET ARM technology, the Digi Connect Wi-SP device server provides a powerful off-theshelf hardware platform for embedded web- and network applications with a seamless migration path to embeddedmodules and a fully integrated NetSilicon system-on-chip solution using the family of Ethernet-enabled NET ARMmicroprocessors.Digi Connect METhe Digi Connect ME (Micro Embedded) device server enables manufacturers to keep pace with evolving networkingtechnology by easily adding web-enabled network connectivity to existing products. This network connectivity isprovided without the added complexities of extensive hardware and software integration, and at a fraction of thetime and cost that would be required to develop a custom solution.Built on leading 32-bit ARM technology using the network-attached NetSilicon NS7520 microprocessor, the DigiConnect ME combines plug-and-play functionality with the freedom and flexibility of complete productcustomization options. These options are based on the NetSilicon NET Works development platform. This platformoffers a migration path to a fully integrated NetSilicon system-on-chip solution.You can use the Digi Connect ME Integration Kit customize the look-and-feel of the device interface.Digi Connect Wi-METhe Digi Connect Wi-ME (Wireless Micro Embedded) is a fully customizable and secure 802.11b wireless device server.It is pin-compatible with the Digi Connect ME, and makes fully transparent 802.11b integration possible without thetraditional complexities of hardware and software integration work.It is based on the common platform designapproach of the Digi Connect family of embedded products, which minimizes design risk and reduces time to marketby allowing customers to easily accommodate both wired and wireless network functionality in a single future-proofproduct design. Built on NetSilicon 32-bit NET ARM technology, the Digi Connect Wi-ME embedded module offers amigration path to a fully integrated NetSilicon system-on-chip solution. It combines plug-and-play functionality withthe freedom and flexibility of complete software customization using the NetSilicon NET Works developmentplatform. You can use the Digi Connect Wi-ME Integration Kit to customize the look-and-feel of the device interface.Digi Connect EMThe Digi Connect EM (Embedded Module) device server delivers web-enabled device networking that is easy andcost-effective to implement, while being powerful enough to meet future performance needs. Built on 32-bit ARMtechnology using the network-attached NetSilicon NS7520 microprocessor and featuring a wide variety ofconnectivity options, the Digi Connect EM provides the freedom and flexibility of complete custom productdevelopment. You can use the Digi Connect EM Integration Kit to customize the look-and-feel of the device interface.Digi Connect Wi-EMThe Digi Connect Wi-EM (Wireless Embedded Module) device server is a fully customizable and secure 802.11bwireless embedded module that provides integration flexibility in a variety of connection options. It is pin-compatiblewith the Digi Connect EM, and makes fully transparent 802.11b integration possible without the traditionalcomplexities of hardware and software integration work.Based on the common platform design approach of the DigiConnect family of embedded products, the Digi Connect Wi-EM minimizes design risk and reduces time to market byallowing you to easily accommodate both wired and wireless network functionality in a single future-proof productDigi Connect Family and ConnectPort TS Family User Guide8

design. Built on NetSilicon 32-bit NET ARM technology, the Digi Connect Wi-EM combines plug-and-play functionalitywith the freedom and flexibility of complete software customization using the NetSilicon NET Works developmentplatform, and offers a seamless migration path to a fully integrated NetSilicon system-on-chip solution. You can usethe Digi Connec

Digi Connect EM Digi Connect Wi-EM Digi Connect ES 4/8 SB Digi Connect ES 4/8 SB with Switch ConnectPort TS 8 and 16 ConnectPort TS 8 MEI and TS 16 MEI ConnectPort TS 8 48VDC and TS 16 48VDC ConnectPort TS 4x4. Digi Connect Family and Con