Y F Worker Mental Health PD - The Family Centre

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Youth and Family Worker – Youth Mental Health SupportApplication PackageThank you for your interest in applying for a position with The Family Centre.The position description is attached and additional information about our organisation can be found on ourwebsite www.thefamilycentre.org.auShould you wish to proceed with your application, please ensure that you:§§§Address each of the selection criteria contained in the position descriptionInclude a detailed resume with education & employment historyProvide two referees with current contact detailsEmail applications to: recruitment@thefamilycentre.org.auApplications close: COB Monday 5/8/19Interviews for this position will be held on Friday 9/8/19For further information regarding the position please contact David Boutkan on (07) 55248711 ordavidb@thefamilycentre.org.auDavid BoutkanExecutive DirectorPage 1 of 7

Youth & Family WorkerPosition TitleYouth & Family Worker – Mental HealthOrganisational UnitYouth & Family ServicesAwardSCHCADSAward classificationLevel 4Capability frameworkLevel 2Reports toSenior Co-ordinator Youth & Family ServicesAppointment statusPermanentProbationary period6 monthsHours35hrs pwBase locationBallina officeThe objectives of the Youth and Family Mental Health Support program are to ensure that young people(aged 10-21) in the Ballina and Byron Bay shire have improved access to psychological and social emotionalwellbeing support services, improved mental health outcomes, and an improved experience of accessingmental health services.The Family Centre provides programs that encourage and inspire people to make thechanges they want for themselves, their family and their community in the following areas:child and family, young people & family relationships.Our activities include: Information, referral and goal planningskill development and educationcommunity engagement and development activitiesOur values and practice principles inform how we work. In genuine partnership with community membersand groups, non-government organisations, government agencies and businesses, we make a realdifference and our actions lead to progressive, measurable and sustainable social change.Our activities are designed to: improve relationshipsincrease safetyincrease parenting skillsincrease wellbeing increase personal effectivenessincrease connectionsincrease community capabilityPage 2 of 7

Mandatory RequirementsCurrent National Police CheckCurrent Working withChildren CheckCurrent Valid Drivers’ LicenceKey RelationshipsKey internal relationshipsKey external relationshipsManager Youth & Family ServicesSenior Worker Youth & FamilyYouth & Family team membersVolunteer CoordinatorCommunications and Design CoordinatorFamily & Community Services (FaCS) staffCommunity health & services staffLocal schoolsHeadspace and other mental health professionalsKey Responsibilities and DutiesKey ResponsibilitiesFocus Areas1. Intake and on-call1.1. Participate in an intake roster to receive referrals and assess requests forservice1.2. Participate in an on-call roster for individuals/families in intensive familysupport and supported housing programs2.1 Assess and document participant strengths and needs2.2 Assist participants to develop goals that aim to address presenting issues2.3 Collaboratively develop case plans that consist of goals, strategies, whois responsible and timelines2.4 Monitor and review progress of case plans2.5 Provide relevant information to participants and make appropriatereferrals in consultation with them2.6 Cooperate and collaborate with TFC staff and other service providers toensure coordinated service delivery2.7 Take on a case coordination role where appropriate and negotiated withthe Senior Co-ordinator Youth & Family Services3.1 Participate in organisational planning processes to develop a timelycourse plan3.2 Assess participants for suitability for courses and groups3.3 Deliver parenting education and skills training courses3.4 Interact and engage with participants3.5 Provide information to participants regarding adolescent development,health and safety3.6 Provide information to participants regarding health and communityservices3.7 Provide participants with information and opportunities for engagementwith the broader community3.8 Work collaboratively with co-facilitators to develop, deliver and evaluatecourses & groups3.9 Implement agreed term course plan3.10 Participate in the ongoing development of program material as required4.1 Develop and maintain a good understanding and working relationshipswith local health and community service providers4.2 Attend service provider network meetings as negotiated with ManagerYouth and Family Services2. Case work &coordination3. Course work/GroupWork4. Community andservice providernetworkingPage 3 of 7

Key ResponsibilitiesFocus Areas5. Professionaldevelopment6. Administration4.3 Co-ordinate and participate in community events, activities and TFCpromotional events as negotiated with the Manager Youth & FamilyServices4.4 Codesign and facilitate community engagement activities4.5 Actively promote the program and other TFC services5.1 Model and foster professional work practices, in relation to the health,safety and wellbeing of colleagues and participants5.2 Attend regular supervision and annual review sessions5.3 Adhere to the relevant TFC standards, policies and procedures5.4 Attend training and development relevant to the position as approved bysupervisor5.5 Participate in approved profession development and staff meetings6.1 Maintain service records including participant records and reports6.2 Actively participate in regular program planning, development, reviewand evaluation processes to contribute to continuous improvement.6.3 Maintain and submit administrative (eg time sheets and travelreimbursement claims) documentation in an accurate and timely manner6.4 Participate in organisational projects as negotiated with the SeniorCoordinator Youth & Family Services, and the Executive DirectorSelection CriteriaEssential Selection Criteria1.Tertiary qualification – degree in social work, psychology, social sciences or related discipline2.Experience in a similar position working with young people experiencing mental health challengesand their families/carers3.Demonstrated ability to assess the needs of vulnerable and disadvantaged young people and theirfamilies within a strengths-based, solution focused framework and develop respectfulcollaborative working relationships4.Demonstrated understanding of mental health issues affecting young people and experienceworking with a recovery approach to mental health care5.Demonstrated ability in developing, delivering and evaluating mental health support programs6.Highly developed interpersonal skills and ability to collaborate with government and communityservice network partners, colleagues, mental health professionals, school welfare staff and generalpractitioners7.Highly developed computer and database skills, with experience in maintaining accurate records8.Proven ability to work independently and as part of a teamDesirable Selection Criteria1.Working knowledge of the local human services network in Ballina & Byron ShirePage 4 of 7

CapabilitiesMinimum Standard National Training Framework1.Diploma/ Degree in Social work, Psychology, Mental Health Nurse, Social Science and relateddisciplinesCapabilities & SkillsCommunity and inter-agency relations1.Community engagement, sectoral awareness and working collaboratively with other communitysector organisations in formal and informal partnershipsNetworks and stakeholders, community, partnerships and collaboration, knowledge of community& social justiceProfessionalism2.The skills associated with professional conduct, such as self-management, ethical behaviour, takingresponsibility, problem-solving and initiativeTime management, ethics, taking responsibility, problem solving, initiative and enterpriseCommunication3.All forms of communication, such as advocacy, negotiation, written and verbal communication,and interpersonal styleAdvocacy, written communication, verbal communication. Public speaking & interpersonal skillsLeadership and teamwork4.Leadership and issues associated with working together, such as dealing with difference, conflict,shared goals and team moraleUnited vision, strategic focus, team dynamics, conflict management & diversity/different stylesResources, assets and sustainability5.The effective use of financial resources, assets and equipment as well as building theorganisation’s assets and sustainabilityRevenue raising, financial management, procurement, equipment and assets & sustainabilityService delivery6.Working with clients and members: it includes service delivery models, working with differenttypes of clients/members, maintaining awareness of client issues and ensuring client dignity andconfidentialityReflective practice, knowledge of participant issues, participant outcomes, diversity, participantconfidentiality and dignityProgram management and policy development7.The management of programs, campaigns, projects and contracts as well as policy developmentand implementation to guide work practicesPolicy development and implementation, program development, achieving results, contractmanagement, complaints handling & continuous improvementChange and responsiveness8.Change management, and responding to new and emerging trends through skill acquisition, theuse of new technology and creative and innovative work practicesChange management, multi-skilling, creativity & innovation, technology and learning &developmentPage 5 of 7

Governance and compliance9.Systems and processes to implement the strategic plan and the management of quality, risk, OHSand legislative complianceStrategy, quality, risk management, WHS & legislation and complianceAttributesDetermined1.Researches options and sets a clear path2.Manages own time to achieve key outcomesDeals with obstacles and impedimentsHas clear goalsSelf-disciplinedAvoids distraction and diversionsAnalytical3.Reviews arguments and opinions before making judgement4.Takes a systematic approach when building toward improvementsAdaptableAdapts to changing circumstances in the workplacePrioritises work and addresses what is most importantTakes advantage of new and emerging opportunitiesResilient5.Recovers from setbacksPresents clear and logical argumentsOvercomes obstacles and impedimentsLearns from experience and identifies areas for self-developmentInclusive6.Respects difference in all its formsAdapts language to aid communicationValues diversity as a strengthCompliance1.Understands and complies with company policies and procedures2.Compliance with Working with Children Check and National Police Check Procedure. Notifyingyour supervisor of any circumstances that may impact on your ability to work with Vulnerablepeople, e.g. disclosing any criminal proceedings that occur following the initial check3.Commit to operating within ethical boundaries. Read and agree to the Code of Ethics and Conductat induction, and at regular intervals. Raise any conflict of interest or secondary employment withsupervisor4.Compliance with health and safety policy and procedure to ensure safety of self and others.Disclose any medical issues, past or vicarious trauma that arises and may impact on your ability toperform in your role5.Follows guidelines, policies and procedures when committing financial resources or processingfinancial transactionsPage 6 of 7

6.Maintains appropriate boundaries in all interactions with children, young people, families and staffaccording to The Family Centre policies and procedures7.Demonstrates knowledge of relevant legislation, national employment standards, WorkplaceHealth and Safety legislation and SCHADS AwardInherent Requirements of the Work Activities/EnvironmentFollowing is a table that outlines the main physical and psychological work environment characteristics thatare representative of those an employee encounters while performing the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.ElementWork EnvironmentPeople ContactAdministrativeTasksTransportManual HandlingKey ActivityFrequencyManage demanding and changing workloads and competingprioritiesDailyWork in a team environmentDailyWork in different geographic locationsDailyBe exposed to all outdoor weather conditionsOccasionalWork office hours with the possibility of extended hoursOccasionalWork in an open plan officeDailyWork in buildings which may have multiple storiesDailyWork at a computer or be in meetings for extended periodsDailyLiaise with our staffDailyLiaise with government, non-government, businesses, and othercommunity organisationsRegularlyLiaise with clients/customersDailyUndertake intensive administrative tasks, which include computerwork, report writing (eg financial reports), participating inmeetings and concentrating for long periods of timeDailyUse technology including photocopier, telephones includingmobiles, fax, overhead projectors, televisions, videos, electronicwhiteboardsDailyDrive vehicles possibly over long distances and in all traffic andweather conditionsOccasionalUse public transport including trains, buses, trams and taxisOccasionalLift and carry items up to 15 kgsOccasionalPage 7 of 7

Use technology including photocopier, telephones including mobiles, fax, overhead projectors, televisions, videos, electronic whiteboards Daily Transport Drive vehicles possibly over long distances and in all traffic and weather conditions Occasional Use public transport including trains, buses, trams and taxis Occasional

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