Operating Instructions (English)

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Operating InstructionsDigital Corded/Cordless Answering SystemModel No.KX-TGF320EBefore initial use, see “Getting Started” onpage 10.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them for futurereference.TGF320E(en) 0123 ver020.pdf12015/01/2318:26:28

Table of ContentsIntroductionAnswering system settings .46Accessory information .3General information .4Useful InformationImportant InformationFor your safety .6Important safety instructions .7For best performance .7Other information .8Specifications .8Getting StartedVoicemail service .48Wall mounting .48Character entry .49Error messages .51Troubleshooting .51Conditions of guarantee .55IndexIndex.56Setting up .10Controls .13Display icons .14Turning the power on/off .15Language setting .15Date and time .15Recording your greeting message .15Other settings .16Making/Answering CallsMaking calls .17Answering calls .18Useful features during a call .18Intercom .20Key lock .21Nuisance Call BlockUsing the call block button .22Storing unwanted callers .22PhonebookPhonebook .24Speed dial .25One-touch dial buttons .27ProgrammingMenu list .28Alarm .33Do not disturb mode .34Baby monitor .34Other programming .36Registering a unit .37Caller ID ServiceUsing Caller ID service .39Caller list .39Answering SystemAnswering system .41Turning the answering system on/off .41Greeting message .41Listening to messages .42Advanced new message alerting features .43Remote operation .452TGF320E(en) 0123 ver020.pdf22015/01/2318:26:28

IntroductionAccessory informationSupplied accessoriesNo.Accessory item/Part numberQuantityAAC adaptor for base unit/PNLV226EZ1BTelephone line cord/PNJA1113Y (Black/for U.K.) or PNJA1037Z(Transparence/for U.K.)1CDesk stand/Wall mounting adaptor*1/PNKL1051Z11DCorded handset/PNLXP1005Y11ECorded handset cord/PQJA212VFRechargeable batteries*22GHandset cover*31HBelt clip/PNKE1268Z11ICharger/PNLC1065ZB1JAC adaptor for charger/PNLV233EKZ1*1 The desk stand/wall mounting adaptor comes attached to the base unit.*2 See page 3 for replacement battery information.*3 The handset cover comes attached to the handset.BAFGCHDIEJAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information.Accessory itemRechargeableModel numberbatteries*1Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset– 1.2 V– Minimum amperage of 550 mAhHeadsetRP-TCA400DECT repeaterKX-A405, KX-A406Key finderKX-TGA20EX*2*1 Replacement batteries may have a different capacity from that of the supplied batteries.We recommend using Panasonic rechargeable batteries.Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333TGF320E(en) 0123 ver020.pdf332015/01/2318:26:28

Introduction*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to aneasy-to-lose item in advance, you can locate and find the mislaid item to which the key finder isattached. Please visit our Web a20/Please contact Panasonic or authorised sales department for availability of key finder in your area.Other informationR Design and specifications are subject to change without notice.R The illustrations in these instructions may vary slightly from the actual product.Expanding your phone systemHandset (optional): KX-TGFA30EYou can expand your phone system by registering optionalhandsets (6 max.) to a single base unit.R Optional handsets may be a different colour from that ofthe supplied handsets.Sales and support informationCustomer Communications CentreR For customers within the U.K.: 0844 844 3899R For customers within Ireland: 01289 8333R For further support on your product, please visit our website: www.panasonic.co.ukDirect Sales at Panasonic U.K.R Order accessory and consumable items for your product with ease and confidence by phoning ourCustomer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays).R Go on line through our Internet Accessory ordering application at www.pas-europe.comR Most major credit and debit cards accepted.R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.R Also available through our Internet is direct shopping for a wide range of finished products. Take abrowse on our website for further details.shop.panasonic.co.uk/General informationR This equipment is designed for use on the U.K. and Ireland analogue telephone network.R In the event of problems, you should contact your equipment supplier in the first instance.Declaration of Conformity:R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essentialrequirements and other relevant provisions of Radio & Telecommunications Terminal Equipment(R&TTE) Directive 1999/5/EC.Declarations of Conformity for the relevant Panasonic products described in this manual are availablefor download by visiting:Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 83334TGF320E(en) 0123 ver020.pdf42015/01/2318:26:28

Introductionwww.ptc.panasonic.euContact to Authorised Representative:Panasonic Testing CentrePanasonic Marketing Europe GmbHWinsbergring 15, 22525 Hamburg, GermanyEcodesign informationEcodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No.801/2013. From 1 January 2015.Please visit here: www.ptc.panasonic.euClick [Downloads]a Energy related products information (Public)Power consumption in networked standby and guidance are mentioned in the web site above.For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.Serial No.Date of purchase(found on the bottom of the base unit)Name and address of dealerAttach your purchase receipt here.Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333TGF320E(en) 0123 ver020.pdf552015/01/2318:26:28

Important InformationFor your safetyTo prevent severe injury and loss of life/property,read this section carefully before using the productto ensure proper and safe operation of yourproduct.WARNINGPower connectionR Use only the power source marked on theproduct.R Do not overload power outlets and extensioncords. This can result in the risk of fire or electricshock.R Completely insert the AC adaptor/power pluginto the power outlet. Failure to do so maycause electric shock and/or excessive heatresulting in a fire.R Regularly remove any dust, etc. from the ACadaptor/power plug by pulling it from the poweroutlet, then wiping with a dry cloth. Accumulateddust may cause an insulation defect frommoisture, etc. resulting in a fire.R Unplug the product from power outlets if it emitssmoke, an abnormal smell, or makes anunusual noise. These conditions can cause fireor electric shock. Confirm that smoke hasstopped emitting and contact an authorisedservice centre.R Unplug from power outlets and never touch theinside of the product if its casing has beenbroken open.R Never touch the plug with wet hands. Danger ofelectric shock exists.InstallationR To prevent the risk of fire or electrical shock, donot expose the product to rain or any type ofmoisture.R Do not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radio wavesemitted from this product may cause suchdevices to malfunction resulting in an accident.R Do not allow the AC adaptor or telephone linecord to be excessively pulled, bent or placedunder heavy objects.R Unplug the product from power outlets beforecleaning. Do not use liquid or aerosol cleaners.R Do not disassemble the product.R Do not spill liquids (detergents, cleansers, etc.)onto the telephone line cord plug, or allow it tobecome wet at all. This may cause a fire. If thetelephone line cord plug becomes wet,immediately pull it from the telephone wall jack,and do not use.R Do not excessively pull the corded handset cordfrom the base unit. This may cause the baseunit to fall, resulting in injury.R The use of excessive sound volume throughearphones, headphones, or headsets maycause hearing loss.MedicalR Consult the manufacturer of any personalmedical devices, such as pacemakers orhearing aids, to determine if they are adequatelyshielded from external RF (radio frequency)energy. (The product operates in the frequencyrange of 1.88 GHz to 1.90 GHz, and the RFtransmission power is 250 mW (max.).)R Do not use the product in health care facilities ifany regulations posted in the area instruct younot to do so. Hospitals or health care facilitiesmay be using equipment that could be sensitiveto external RF energy.CAUTIONInstallation and locationR Never install telephone wiring during anelectrical storm.R Never install telephone line jacks in wetlocations unless the jack is specifically designedfor wet locations.R Never touch uninsulated telephone wires orterminals unless the telephone line has beendisconnected at the network interface.R Use caution when installing or modifyingtelephone lines.R The AC adaptor is used as the main disconnectdevice. Ensure that the AC outlet is installednear the product and is easily accessible.R This cordless handset is unable to make callswhen:– the handset batteries need recharging orhave failed.– there is a power failure.Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 83336TGF320E(en) 0123 ver020.pdfOperating safeguards62015/01/2318:26:28

Important Information– the key lock feature is turned on.Ni-MH rechargeable batteriesR We recommend using the batteries noted onpage 3. USE ONLY rechargeable Ni-MHbatteries AAA (R03) size.R Do not mix old and new batteries.R Do not open or mutilate the batteries. Releasedelectrolyte from the batteries is corrosive andmay cause burns or injury to the eyes or skin.The electrolyte is toxic and may be harmful ifswallowed.R Exercise care when handling the batteries. Donot allow conductive materials such as rings,bracelets, or keys to touch the batteries,otherwise a short circuit may cause the batteriesand/or the conductive material to overheat andcause burns.R Charge the batteries provided with or identifiedfor use with this product only, in accordancewith the instructions and limitations specified inthis manual.R Only use a compatible base unit (or charger) tocharge the batteries. Do not tamper with thebase unit (or charger). Failure to follow theseinstructions may cause the batteries to swell orexplode.Note when using alkaline batteries for powerbackupR The batteries should be used correctly,otherwise the unit may be damaged due tobattery leakage.R Do not charge, short-circuit, disassemble, orheat the batteries.R Do not dispose of batteries in a fire.R Remove all the batteries when replacing.R Do not mix old, new or different types ofbatteries.R It is recommended that batteries are replacedannually.R It is recommended that batteries are replacedafter a power outage.Important safety instructionsWhen using your product, basic safety precautionsshould always be followed to reduce the risk offire, electric shock, and injury to persons, includingthe following:1. Do not use this product near water forexample, near a bathtub, washbowl, kitchensink, or laundry tub, in a wet basement or neara swimming pool.2. Avoid using a telephone (other than a cordlesstype) during an electrical storm. There may bea remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak inthe vicinity of the leak.4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode. Checkwith local codes for possible special disposalinstructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate with eachother.R For maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and central locationwith no obstructions between the cordlesshandset and base unit in an indoorenvironment.– away from electronic appliances such as TVs,radios, personal computers, wireless devices,or other phones.– facing away from radio frequencytransmitters, such as external antennas ofmobile phone cell stations. (Avoid putting thebase unit on a bay window or near a window.)R Coverage and voice quality depends on thelocal environmental conditions.R If the reception for a base unit location is notsatisfactory, move the base unit to anotherlocation for better reception.EnvironmentR Keep the product away from electrical noisegenerating devices, such as fluorescent lampsand motors.R The product should be kept free from excessivesmoke, dust, high temperature, and vibration.R The product should not be exposed to directsunlight.R Do not place heavy objects on top of theproduct.R When you leave the product unused for a longperiod of time, unplug the product from thepower outlet.Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333TGF320E(en) 0123 ver020.pdf772015/01/2318:26:29

Important InformationR The product should be kept away from heatsources such as radiators, cookers, etc. Itshould not be placed in rooms where thetemperature is less than 0 C or greater than40 C. Damp basements should also beavoided.R The maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such as hills,tunnels, underground, near metal objects suchas wire fences, etc.R Operating the product near electrical appliancesmay cause interference. Move away from theelectrical appliances.Routine careR Wipe the outer surface of the product with asoft moist cloth.R Do not use benzine, thinner, or any abrasivepowder.your national legislation and the Directives2002/96/EC and 2006/66/EC.By disposing of these products and batteriescorrectly, you will help to save valuable resourcesand prevent any potential negative effects onhuman health and the environment which couldotherwise arise from inappropriate waste handling.For more information about collection andrecycling of old products and batteries, pleasecontact your local municipality, your wastedisposal service or the point of sale where youpurchased the items.Penalties may be applicable for incorrect disposalof this waste, in accordance with nationallegislation.For business users in the European UnionIf you wish to discard electrical and electronicequipment, please contact your dealer or supplierfor further information.Information on Disposal in other Countriesoutside the European UnionOther informationCAUTION: Risk of explosion if battery is replacedby an incorrect type. Dispose of used batteriesaccording to the instructions.Notice for product disposal, transfer, or returnR This product can store your private/confidentialinformation. To protect your privacy/confidentiality, we recommend that you eraseinformation such as phonebook or caller listentries from the memory before you dispose of,transfer, or return the product.These symbols (A, B, C) are only valid in theEuropean Union. If you wish to discard theseitems, please contact your local authorities ordealer and ask for the correct method of disposal.Note for the battery symbolThis symbol (B) might be used in combinationwith a chemical symbol (C). In this case itcomplies with the requirement set by the Directivefor the chemical involved.Note for battery removal procedureRefer to “Handset battery charging” on page 11.Information for Users on Collection andDisposal of Old Equipment and used Batteries213These symbols (A, B, C) on the products,packaging, and/or accompanying documentsmean that used electrical and electronic productsand batteries should not be mixed with generalhousehold waste.For proper treatment, recovery and recycling of oldproducts and used batteries, please take them toapplicable collection points, in accordance withR Standard:DECT (Digital Enhanced CordlessTelecommunications),GAP (Generic Access Profile)R Frequency range:1.88 GHz to 1.90 GHzR RF transmission power:Approx. 10 mW (average power per channel)R Power source:220–240 V AC, 50/60 HzR Power consumption:Base unit:Standby: Approx. 0.6 WHelpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 83338TGF320E(en) 0123 ver020.pdfSpecifications82015/01/2318:26:29

Important InformationMaximum: Approx. 2.8 WCharger:Standby: Approx. 0.12 WMaximum: Approx. 1.8 WR Operating conditions:0 C–40 C, 20 %–80 % relative air humidity(dry)Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333TGF320E(en) 0123 ver020.pdf992015/01/2318:26:29

Getting StartedR Use only the supplied telephone line cord.Setting upR Follow the directions on the display to set upthe unit.Connectionsn Base unitConnect the AC adaptor to the unit bypressing the plug firmly.Connect the telephone line cord to the unituntil you hear a click.Fasten the AC adaptor cord and the telephoneline cord by hooking it.Connect the AC adaptor to the power outlet.Connect the telephone line cord to thetelephone line jack until you hear a click.A DSL/ADSL filter (not supplied) is required ifyou have a DSL/ADSL service.Connect the corded handset cord to thecorded handset and the base unit until youhear a click.7n ChargerConnect the AC adaptor plug to the unit untilyou hear a click.Connect the AC adaptor to the power outlet.12Note:R Use only the supplied Panasonic AC adaptorPNLV233E.Handset battery installationR USE ONLY rechargeable Ni-MH batteries AAA(R03) size (1).R Do NOT use alkaline/manganese/Ni-Cdbatteries.R Confirm correct polarities ( , ).7654133321R Follow the directions on the display to set upthe unit.1Note:R Use only the supplied Panasonic AC adaptorPNLV226E.Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 833310TGF320E(en) 0123 ver020.pdf102015/01/2318:26:29

Getting StartedHandset battery chargingCharge for about 7 hours.R Confirm “Charging” is displayed (1).R When the batteries are fully charged, “FullyCharged” is displayed.1Handset battery le

Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future . I Charger/PNLC1065ZB 1 . *1 The desk stand/wall mounting adaptor comes attached to the base unit. *2 See page 3 for replacement battery information. *3 The handset cover comes attached to the handset. A B C .

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