Travel With Purpose

2y ago
33 Views
2 Downloads
3.19 MB
34 Pages
Last View : 23d ago
Last Download : 2m ago
Upload by : Julius Prosser
Transcription

Travel with Purpose2014-2015 Corporate Responsibility Report

ExecutiveStatementAt Hilton, our people and businessare guided by our vision - to fill theearth with the light and warmthof hospitality.These powerful words, first articulated by our founder Conrad Hiltonin 1954, are just as relevant and inspirational today. They are based onthe belief that we can use our passion for hospitality to make alasting, positive difference in people’s lives and the wider world.Our values serve as a compass for how we deliver our Hiltonhospitality to the world. They define our responsibilities to ourpeople, the guests we serve, the owners we grow our business withand the communities we call home.Travel with Purpose has played an important role in bringing ourvision and values to life by uniting our organization around a set ofglobal issues that connect our business to society - youthopportunity, environmental stewardship and community resiliency.It provides a framework for global goals and solutions whilesupporting our teams to achieve local impact.Together we have made significant progress in our three areas offocus: Opportunities, Communities and Environment. R educed energy use by 14.5 percent, carbon output by 20.9percent, waste output by 27.6 percent and water use by 14.1percent since 2009 A nnounced a global partnership with the World Wildlife Fund(WWF) focusing on water stewardship, sustainable seafood andfood waste reductionChristopher J. NassettaPresident and Chief Executive Officer R eached more than 400,000 young people throughapprenticeship programs, career engagement and life skillstraining since announcing our Open Doors commitment in 2014 J oined the 100,000 Opportunities commitment, an employerled coalition committed to creating pathways to meaningfulemployment for America’s young people M ore than 7,300 veterans and spouses were hired to work at ourowned, managed and independently-operated franchisedproperties in the Hilton portfolio since launching Operation:Opportunity in 2013 O rganized 4,145 volunteer projects resulting in 213,000 volunteerhours during our 2015 Global Month of Service A warded nearly 200 Travel with Purpose Action Grantssupporting our properties and local communities R ecognized by Forbes as a Top 50 Green Brand and by Newsweekas a Top Green Company in the World R eceived a perfect score of 100% on the Human Rights CampaignFoundation’s Corporate Equality Index, which measures policiesand practices related to LGBT workplace equalityAs we celebrate our successes of the past year, we are looking tothe future. This year the United Nations issued a new developmentagenda - the UN Sustainable Development Goals, which provide aset of goals and targets for government, NGOs and businesses toaddress the most pressing societal challenges of our time.The challenges of the world require the very best of what Hiltonhas to offer.

Executive StatementOver the next few years, our collective efforts will increasingly focus inthe areas where we think Hilton can have the greatest impact creating pathways to opportunities for young people, buildingstronger and thriving communities and preserving our environment.And we will share a set of goals and targets associated with the areasof focus in early 2016.Our founder inspired others to assume their fair share of responsibilityfor the world in which they lived. At Hilton we are fortunate to have thegreat privilege of serving others and fulfilling our vision in responsibleand sustainable ways.Thank you for traveling with us.Christopher J. NassettaPresident and Chief Executive OfficerAbout HiltonFor 97 years, we have beendedicated to continuing ourtradition of providing heartfeltand authentic guest experiencesthat make a lasting impact inpeople’s lives.745,000Rooms97Countries157,000Hilton Team Members*49mMembers in our award-winning customerloyalty programConrad N. Hilton began with a 40-room hotel in a small Texas townin 1919. Today, Hilton Worldwide (NYSE: HLT) is one of the world’spreeminent hospitality companies, stretching across 24 time zones.You’ll find us in world capitals, rural roadsides, trade centers, vacationdestinations, and everywhere in between. Our properties span thelodging sector from luxury and full-service hotels and resorts toextended-stay suites, focused-service hotels and timesharedestinations.Our portfolio of twelve world-class global brands is comprised ofmore than 4,500 managed, franchised, owned and leased hotels andtimeshare properties, with more than 745,000 rooms in nearly 100countries and territories. More than 157,000 Hilton Team Members*proudly serve across our owned and managed properties and officesaround the world, and we have approximately 49 million members inour award-winning customer loyalty program, Hilton HHonors.

Travel withPurposeConrad Hilton believed that thetravel and tourism industry couldbe a powerful engine of progress.Our goal is to create shared valuefor our Hilton Team Members,owners and their employees, guests,business partners and communities.For nearly 100 years, we have been a local business operating at aglobal scale. The success of our business is directly linked to thesuccess of our local communities. From the local owners whopartner with us to build hotels that fly our flags to the local talentthat make them a home away from home to the local entrepreneursand businesses we support through the products we source and theguests we serve.Travel with Purpose focuses on advancing three priorities that ensurewe can remain a local business while at the same time leveraging ourpassion to make a lasting impact on the wider world: creatingopportunities for individuals to reach their full potential,strengthening local communities and managing our impacts on theenvironment through the measurement, analysis and improvementof our use of natural resources.Our strategy was developed by mapping social and environmentalissues that are impacted by our business and will continue to becritical to our long-term success. We ranked the issues based on ourinfluence and the relative importance to our business operations andstakeholder groups. We also engaged with both internal and externalstakeholders to identify interests and concerns that should be takeninto consideration as we continue to grow. We revisited ourmateriality results in 2015 and based on these results, we haveidentified the following issue areas for our corporate responsibilityefforts and forthcoming goals and targets: Our people Local community impact Environment Responsible sourcingSince launching Travel with Purpose in 2011, we have built a strongfoundation and robust programming in our key focus areas. We havedeveloped partnerships to advocate for key issues at a global levelcoupled with programs designed to activate hotels to address localchallenges. We also partner with key functions of the business toembed responsible practices throughout many of our core policiesand programs. Finally, as an industry leader, we participate inexternal forums so we can learn how other companies andorganizations are integrating responsible business commitmentsinto the heart of their business, designing innovative approaches toglobal issues and taking advantage of opportunities for collaborationand scale.

Travel with PurposeWe participate in a variety of forumsin our industry and beyond. A merican Hotel & Lodging Association (AH&LA): Jim Holthouser,Executive Vice President, Global Brands serves on the board ofdirectors and the executive committee of the organization thatrepresents all segments U.S. lodging industry. B ritish Hospitality Guild: Simon Vincent, President for Europe,Middle East & Africa serves as Chairman of the organizationdedicated to simplifying and promoting the professionalism ofthe hospitality industry. I nternational Gay & Lesbian Travel Association (IGLTA): HiltonWorldwide serves on the board of the leading global travelnetwork dedicated to connecting and educating LGBT travelersand the businesses that welcome them. I nternational Tourism Partnership (ITP): Hilton is a foundingmember of this travel industry consortium and participates invarious working groups and the Youth Career Initiative (YCI). U nited Nations Global Compact: Hilton is a signatory of theUnited Nations Global Compact since 2012 and the UnitedNations Women’s Empowerment Principles since 2014. U .S. Travel Association (USTA): Chris Nassetta chairs the CEORoundtable for U.S. Travel. The company also serves on the boardof directors for the organization that represents all componentsof the U.S. travel industry and works to increase travel to andwithin the United States. W orld Economic Forum (WEF): Hilton Worldwide is an industrypartner of the World Economic Forum and participates in theAviation and Travel Group. We are also a member of the GlobalAgenda Council on New Models of Travel & Tourism. W orld Travel & Tourism Council (WTTC): Chris Nassetta serves onthe Executive Committee of the organization that works to raiseawareness of travel and tourism as one of the world’s largestindustries.

StakeholderEngagementWe engage with stakeholders thatcan help inform and enhance ourbusiness and corporateresponsibility strategy.From developing hotel concepts and products in partnership withowners and guests to evolving our internal programs to engageHilton Team Members and build a common culture with franchiseemployees to working with governments on policy reforms todialoguing with conservation organizations on a variety of productsin our supply chain, we view stakeholder engagement as an enablerof continuous improvement, innovation and reputationmanagement.We engage with a broad range of internal and external stakeholderson an ongoing basis, including nongovernmental organizations,industry and government, as well as our Team Members, guests,owners and shareholders. We do this informally, through leadership,participation and/or membership in organizations and consortiumsand as a structured part of our outreach strategies related to issuesand challenges. We also connect with stakeholders through formalpartnership work and stakeholder engagement activities that arecovered below and throughout this report.Hilton Team Members* All Hilton Team Member meetings Annual Global Hilton Team Member Survey Heart of Hilton Hilton Hotline Executive leadership emails Hilton Team Member Resource Groups Wellness committeesFranchise Employees** Community champions Conferences, summits and leadership meetings Global Team Member Volunteer Program Hilton Worldwide University Recognition programs Pre-shift huddles and learning conversationsGuests Service and Loyalty Tracking (SALT) for customers Guest assistance Our brands and loyalty program Hilton HHonors Social media monitoring and engagement

Stakeholder EngagementGovernment Policymakers Ongoing dialogue on key issues Participation in multi-stakeholder initiatives Association membershipNGOs and International Organizations P articipation in expert forums and ongoing dialogues, whitepapers, publications and surveys Public-private partnerships and engagement on selected topics S trategic partnerships and consultation around key materialissuesInvestors Annual and quarterly reports Annual meeting of shareholders Meetings, conferences and roadshows Quarterly earnings conference calls Surveys and questionnaires Investor days and conferencesOwners Collaboration on key material issues Global Owners Conference Owners communications Owners services Owners surveys Regional Owner ConnectionsSuppliers Collaboration on key material issues Questionnaires and surveys Responsible sourcing policy Strategic sourcing Supplier audits and assessments Supplier development program - seminars and training*Hilton Team Members include employees of Hilton Worldwide atcorporate offices, owned, managed, leased and timeshare properties.**Franchise employees include employees at independently ownedand operated franchised properties. While franchisees and theiremployees are not employed by us, they are a large part of ourbrands and our culture of hospitality. In addition to our corporateresponsibility initiatives, we offer franchisees training and recognitionprograms and provide them with other resources that are relevant tothem and their businesses.

OPPORTUNITIESCOMMUNITIESENVIRONMENTHilton Team*MembersOur exceptional service culture is all about the people.We succeed only when they have the resources and supportto thrive in their roles and be their best.GoalTo continuously work to delivergreat environments, greatcareers and great rewardsfor Hilton Team Members.Impact Highlights5,000,000HoursHilton Team Members and franchise employeescompleted 5,000,000 hours of courses throughour online Hilton Worldwide University.IntroductionFor nearly a century, Hilton hasdelivered on our vision to‘fill the earth with the light andwarmth of hospitality’. HiltonTeam Members* and franchiseemployees** who represent ourbrands around the world fulfillthis vision every day by creatingmemorable experiences forcurrent and future generations oftravelers. Hilton Team Membersare our most valuable resource,and we are committed to providingthem with diverse opportunities tosupport their personal andprofessional growth.160,00012PeopleSelected 12individuals from2,125 nominees forthe CEO Light &Warmth Awardin 2014.Acts of HospitalityRecognized 160,000 Hilton TeamMembers and franchise employees from93 countries via two million catches.1,800Hilton Team MembersEnrollment of 1,800 Hilton TeamMembers in Hilton’s English as SecondLanguage (ESL) program.7,300 VeteransMore than 7,300 veterans and spouseswere hired to work at our owned,managed and independently-operatedfranchised propertiesin the Hilton portfoliosince 2013.2,500coursesHilton Worldwide Universityoffers 2,500 courses.

Our ApproachOur exceptional service culture is all about thepeople, and we continually work to provide ourHilton Team Members with a great place towork focused on great environments, greatcareers and great rewards. We work to getHilton Team Members actively engaged inshaping company policies, building their skills,connecting them to something bigger andempowering them to feel appreciated and torecognize others. We use initiatives such as theGlobal Hilton Team Member Survey, HiltonWorldwide University, and award-winningrecognition programs to support and evaluateour current and future Hilton Team Members.A comprehensive approach to recruiting,training/mentoring, leadership developmentand talent management allows us tounderstand where and how we can improvearound the world.ActionFeedbackWe gather feedback through our annual GlobalHilton Team Member Survey, which directlyimpacts decisions, policy changes andprograms at the company. As a result of pastfeedback we have made improvements to ourannual review process and performancemanagement tools including year-roundfeedback, our approach to learning anddevelopment, as well as our recognitionprograms.Learning and DevelopmentHilton Worldwide University (HWU) providesthe global learning framework around theworld. HWU delivers its curricula through fiveunique colleges, each with an assignedexecutive sponsor and dean. Collectively, thefive colleges offer more than 2,500 coursesdelivered in a variety of ways, includingclassroom training, e-learning, webinars ande-books. In 2014, more than five million hoursof coursework were taken by Hilton TeamMembers and franchise employees resulting inmore than 1,985,000 completed courses.As a rapidly growing company it is crucial forus to maintain and hire strong candidates.We facilitate our recruiting process througha Global Career Website, five major TalentAcquisition Centers (TACs) across the UnitedStates, global university partnerships andOperation: Opportunity, our U.S. VeteransRecruitment program. We look for individualswith relevant experience as well as qualitiesimportant to our service culture such asfriendliness, warmth, authenticity andempathy.In 2013 we launched Operation: Opportunity,our company’s major initiative to ensure10,000 jobs for military veterans and spousesare created across our owned, managed andfranchised properties. As part of Operation:Opportunity, we created a military-specificcareers website that matches military skill setswith complementary open positions. Militaryveterans and their spouses also receive anexclusive military rate at participating hotels.Since 2013, more than 7,300 veterans andspouses were hired to work at our owned,managed and independently-operatedfranchised properties in the Hilton portfolio.Once hired, required and voluntary trainingshelp Hilton Team Members in our owned andmanaged hotels and corporate offices developnew skills, expanding upon existingknowledge, and benefit from coaching andadvice. For example, we have trainingsavailable for English as a Second Language(ESL) management and leadership skills, andcross-cultural skills. We also offer tuitionreimbursement for courses directly related tothe job, to prepare Hilton Team Members totake on additional responsibilities, or tocomplete a degree. More than 1,800 HiltonTeam Members are currently enrolled inthe program.RecognitionRecognizing Hilton Team Members andfranchise employees is another fundamentalcornerstone of our culture. We offer numerousprograms such as our CEO Light and WarmthAwards and our Spirit Awards. One of ourbiggest annual recognition initiatives is ouraward-winning Catch Me at My Best program.Each year, guests, managers and peers areencouraged to recognize individuals for acts ofhospitality through a comment card, or ‘catch’,that prompts managers to recognize theserecipients as well. In 2015, more than 160,000people from 93 different countries wererecognized with nearly two million catches.In 2015, we launched the hospitality industry’slargest U.S. high school equivalency degreeprogram – the GED Assistance benefit that willgive thousands of eligible Hilton TeamMembers the opportunity to earn their highschool equivalency diploma.In 2015, we kicked off our first annual HiltonTeam Member and Franchise EmployeeAppreciation Week, providingall of our hotels around the world theopportunity to celebrate our collectiveappreciation. Thousands of events wereorchestrated worldwide.Our leadership roadmap helps our current andfuture leaders at all levels discover their talents,enhance their leadership skills and developtheir careers with us. We offer a mix ofopportunities for leaders at all levels and ensurewe retain the best talent around the world.Hilton Team Members are evaluated throughour Performance Management Reviewprocess; this includes the setting of objectives,goals, concerns and allowing regular feedbackand coaching for growth to occur.WellbeingWe also focus on providing a healthy work-lifebalance for overall wellbeing and happiness.Flexible work arrangements and work-fromhome positions are two examples. We havealso developed a wellness strategy at ourcorporate locations and some of our largesthotels that include development of a wellnesschampion network, and health and wellnessactivities.In 2015, we introduced several programs andresources to make life easier for our HiltonTeam Members. Beginning in March allcompany owned and managed properties postschedules a full 10 days before the start of theworkweek to provide Hilton Team Memberswith increased flexibility. This ‘first look’schedule allows Hilton Team Members tobetter balance personal and professionalobligations while still meeting the needsof our guests.Partnerships AssociationsAwards CertificationsIn 2015, Hilton Worldwide partnered with theInternational Youth Foundation (IYF) tocustomize a life skills program: Passport toSuccess for Hospitality. This training helpsteach life skills such as listening, teamwork,positive attitude and problem solvingwhich are key to professional success inthe hospitality industry. These skills helpour hotels consistently deliver exceptionalguest experiences and meet the challengesof a dynamic work environment.We’re proud to be recognized as one of themost respected and responsible companies inthe world. Recent recognition includes: Hilton named one of World’s MostAdmired Companies Hilton ranks #8 of Great Workplacesin the UK Hilton named to LinkedIn’s list of NorthAmerica’s 100 Most In Demand Employersof 2015 Hilton honored on Workforce 100 Hilton recognized as one the Top 50Most Attractive Employers in APACThis year we also made significantenhancements to our parental leave policies forHilton Team Members in the United States andPuerto Rico. An industry first, we now offer allnew parents two weeks of fully paid parentalleave and new mothers whohave given birth, an additional eight weeksof maternity leave for a total of 10 weeksof fully paid leave.We encourage Hilton Team Members, franchiseemployees, as well as their families, toexperience the same kind of lasting memoriesfrom travel that we provide to our guests everyday. Starting in 2016, a new framework forHilton Team Member and franchise employeetravel will roll out to everyone who representour brands worldwide. Go Hilton will offermore rooms, in more locations, and at lowerprices, for Hilton Team Members, franchiseemployees, their families and friends.*H ilton Team Members include employees of Hilton Worldwideat corporate offices, owned, managed, leased and timeshareproperties.** Franchise employees include employees at independentlyowned and operated franchised properties. While franchiseesand their employees are not employed by us, they are a largepart of our brands and our culture of hospitality. In addition toour corporate responsibility initiatives, we offer franchiseestraining and recognition programs and provide them withother resources that are relevant to them and their businesses.

OPPORTUNITIESCOMMUNITIESENVIRONMENTYouthThe travel and tourism industry is the world’s single largest employer,supporting one in every 11 jobs worldwide according to the World Traveland Tourism Council. One of the biggest challenges the industry faces is thatjob seekers lack information about the nature and extent of meaningfulcareers in the industry, particularly among young people.GoalCommitted to impactingat least one million youngpeople by 2019.Impact Highlights22,365HoursIntroductionIn 2013, the International LaborOrganization estimated that morethan 74 million young people wereunemployed. Studies show agrowing disconnect between theskills companies need and thoseyoung people are equipped withwhen entering the workforce.According to McKinsey, only 43percent of employers surveyedworldwide agreed that they couldfind enough skilled entry-levelworkers. Further, only 46 percent ofyoung people said they were awareof the sectors where jobs are available.In tackling this challenge, thehospitality industry simultaneouslyinvests in future growth and success.In addition, a new generation ofemployees can provide fresh, newideas and important insights tobetter serve the growing cohortof young travelers.Volunteered 22,365 hours towardreaching young people duringour Careers@HiltonLive:Youth in Hospitality month.90,000Young PeopleImpacted 90,000 youngpeople during our 2015Careers@HiltonLive:Youth in Hospitality Month.14countries2015750 EventsOver 750 volunteer projectsand events took place duringthe 2015 Careers@HiltonLive:Youth in Hospitality month.3,000Young PeopleParticipation from 3,000 youngpeople in the Passport toSuccess program across 14 countries.

Our ApproachOur youth strategy focuses on connecting,preparing and employing young peoplearound the world. We connect by enablingyoung people to experience travel, improvethe long-term sustainability of our industryand support young entrepreneurs withopportunities to participate in our expansivevalue chain. We prepare by helping youngpeople in developing their life and professionalskills with mentorships, apprenticeships andpartnering with universities in preparing thenext generation of leaders. Young people areemployed across all divisions of the businessincluding more than 4,500 owned, managedand independently-operated franchisedhotels worldwide.ActionConnectCareers@HiltonLive: Youth in HospitalityMonth is our annual awareness campaignthat encourages hotels to host job fairs, careerguidance talks and job shadowing to raiseawareness of careers in hospitality and connectyoung people to opportunities. In 2015 ourhotels hosted over 750 events reaching morethan 90,000 young people around the world.In China, as part of our work with theInternational Youth Foundation, Hiltonlaunched its first youth entrepreneurshiptraining program, Startup365, equipping morethan 150 youth and Hilton Team Members* withthe business skills required to succeed in today’scompetitive workplace.PrepareLife skills are an important set of skills for thehospitality industry. Passport to Success(PTS) for Hospitality, a life and soft skillstraining created by the International YouthFoundation and adapted for the hospitalityindustry, has reached 66 Hilton trainers at 33properties in 14 countries. Nearly 3,000 youngHilton Team Members are expected to receivePTS by the end of 2015. Due to growing demandwe also developed an online version of PTSfor Hospitality, which is available to all ofour hotels through Hilton WorldwideUniversity (HWU).Through HWU we provide recommendedand required courses on ProfessionalDevelopment. These comprehensive,hands-on accelerated training programshelp train the next generation of hospitalityleaders in a variety of topics.Hilton has a dedicated team that createsrelationships with more than 65 hospitalityschools and universities around the worldto prepare the next generation of talent.Aside from hosting career fairs and attendinguniversity campuses, our recruiting team findsand hires interns and young talent to fill openpositions across our portfolio of hotels. Ourglobal program offers summer and year longinternships and apprenticeships. Theseprograms allow individuals to gain exposure tothe variety of opportunities that exist withinhospitality and acquire career ready skills forfuture positions.‘Youth Panels’ providea fresh perspectiveOur General Managers in Northern &Central Europe gathered in Innsbruck,looking to build on a successful first quarterfor the region. To give their planning afresh perspective, the Area Vice-Presidentinvited a ‘youth panel’ of talented millennialsto take charge of a section of the agenda,including Hilton Team Members, studentsand local entrepreneurs. They emphasizedthe importance of tailoring brands to theyounger generation and empoweringthem to think and act ‘bottom up’.Building on our vast experience in designingand implementing thousands ofapprenticeships around the world, we areleading a UK-wide review of the governmentapprenticeship standards. In Turkey, wecreated the first ever hospitality apprenticeshipcurriculum as part of an EU-funded LifelongLearning Program fostering transfer ofinnovation from EU countries to neighboringcountries.Working with the Youth Career Initiative(a program of the International TourismPartnership) we continue to bringapprenticeship programs to our hotelsproviding underserved youth with their firstexposure to the hospitality industry andsometimes even the formal work sector.Programs in Brazil, Mexico, Romania andVietnam have provided nearly 60 youngpeople with internships at our hotels,and we expanded the program to hotelsin Lebanon in Summer 2015.Hilton’s top-talent program in Europe, andthe Middle East and Africa identifies youngleadership candidates and supports them incareer readiness, and developing life skills.Last year, the top-talent candidates developedbusiness projects that met a business needwhile embedding responsible businessconsiderations into daily hotel operations.Partnerships AssociationsOur signature partner in the youthdevelopment space is the International YouthFoundation (IYF). Through a holistic strategywe have worked together to develop cuttingedge tools, resources and thought leadershipapproach to promote the value of thehospitality sector in helping to solve youthunemployment.One outcome of our partnership with IYF isthe Global Youth Wellbeing Index. Along withthe Center for Strategic & InternationalStudies, IYF and Hilton developed thisresource to serve as the first comprehensivemeasurement of youth wellbeing designedto help policymakers, donors, businesses andyoung people make strategic investments inyouth programming and elevate youth issuesto the top of the global agenda. In 2015, thepartnership developed the first follow-upstudy on the Index with an examination ofcitizen participation, economic opportunity,education, health, information andcommunications technology, and safetyand security for youth in Vietnam.In 2015, we renewed our partnership withRoom to Read to continue supportingthe education of women and youth in Indiaand Sri Lanka. We are spearheading a JobShadowing Program for 300 girls to offerthem the skills and guidance needed tocomplete their secondary school education.Hilton is a member of the 100,000Opportunities initiative, the United States’largest employer-led coalition committed tocreating pathways to meaningful employmentfor America’s young people. Hilton is committedto hiring at least 15,000 young people in theUnited States at our owned and managed hotelsand corporate locations over the next threeyears, providing them with a wealth of skills andtraining to be successful in the world ofhospitality and beyond.Hilton serves on the boards of two multistakeholder organizations driving youthemployment. The Global ApprenticeshipsNetwork (GAN) is a business-driven alliancewith the overarching goal of encouragingand linking business initiatives on skills andemployment opportunities for youth, mostnotably apprenticeships. Hilton has supportedthe launch of GAN National Networks inTurk

lodging sector from luxury and full-service hotels and resorts to extended-stay suites, focused-service hotels and timeshare destinations. Our portfolio of twelve world-class global brands is comprised of more than 4,500 managed, franchised, owned and leased hotels and timesha

Related Documents:

1. Corporate Travel Booked through a UW contracted Travel agency listed on the Travel Services Website. 2. Athletics Travel Booked through Athletics travel desk. 3. State of WA Travel Booked through the following as listed on the Travel Services Website. UW contracted Travel agency State contracted Travel agency EasyBiz

a company travel configuration is created for each country the legal entity is located in. Features Available in Travel System Admin To access Travel System Admin, on the menu, click Administration Travel (on the sub-menu) Travel System Admin. NOTE: If Travel System Admin is your only Travel option, then the commands are

Travel Agency to: Travel Agency rve cel Travel Agency to: – Reserve a Travel: – Cancel a Travel Pay the Travel Payment f a Travel re s Insurance P H – Pay the Travel a The Travel Agency needs to be in contact with a Visa cilities ervation faciliti e urchase nds on be in contact with a Visa payment center in order to be paid by the .

53 Best Travel Agency - Hong Kong Westminster Travel Limited 54 Best Travel Agency - India Thomas Cook (India) Ltd. NEW VS. 2018 55 Best Travel Agency - Indonesia Panorama Destination Indonesia 56 Best Travel Agency - Japan JTB Corp. 57 Best Travel Agency - Malaysia Mitra Tours & Travel 58 Best Travel Agency

Guidance - Travel Plan Contents 1. Executive Summary 2. Introduction of Travel Plan 3. Travel Plan Administration 4. Existing Travel Patterns 5. Proposed Travel Patterns 6. Measures 7. Targets 8. Monitoring and Review 9. Action Plan (example) Appendix - Travel Plan Appendices (examples) A Location of Site(s) B Site Plan C Travel Policy

ROSS User Guide Travel Plan ‐ creating and editing travel plans 2version 2.16.4 January 13, 2016. Creating a travel plan. This section explains how to create a travel plan and how to add travel plan legs to it. You do not need an incident to create a travel plan. Seeravel "T ‐ setting up resource travel."

Travel policy "Container" for the various travel rules and travel features that are used to enforce the company's T&E policies and guidelines Every Travel user is assigned to a travel class/policy. Class features Travel features General features associated with each class/policy,

required to undertake business travel within India. Type of Travel: Defining type of travel depending on the duration of travel Table1: Classification of Travel Travel Duration A. Tour 1-15 days B. Deputation 15 days to 1 Year C. Transfer 1 year A. Tour - Any official travel which is for a duration of 1 to 15 days