D-briDGe User Manual - Dearborn Group, Inc.
d-briDGe PROUser ManualDocument Revision 1.0Document Date: 8/5/2016 2016 Dearborn Group, Inc. 248.888.2000 www.dgtech.com techsupp@dgtech.com
d-briDGe PRO Installation and User ManualPermission is granted to copy any or all portions of this manual, provided that such copies are for use withthe device and that “ 2016 Dearborn Group, Inc.”, (herein referred to as “Dearborn Group”, “DGTechnologies”, or “DG”), remains on all copies.The accompanying software, provided for use with the tool, is also copyrighted. Permission is granted tocopy this software for back-up purposes only.The accompanying software, provided for use with the d-briDGe PRO, is also copyrighted. Permission isgranted to copy this software for back-up purposes only.IMPORTANTTo ensure your success with this product, it is essential that you read this document carefully before using thehardware. Damage caused by misuse of the hardware is not covered under product warranty.When using this manual, please remember the following:D This manual may be changed, in whole or in part, without notice.D DG assumes no responsibility for any damage resulting from the use of this hardware and software.D Specifications presented herein are provided for illustration purposes only and may not accuratelyrepresent the latest revisions of hardware, software or cabling.D No license is granted, by implication or otherwise, for any patents or other rights of DG or of any thirdparty.DG is a registered trademark of Dearborn Group, Inc. Other products that may be referenced in this manualare trademarks of their respective manufacturers.DG Technologies33604 West Eight Mile Road Farmington Hills, MI 48335Phone (248) 888-2000Fax (248) 888-9977www.dgtech.com 2016 Dearborn Group, Inc.Page 2
d-briDGe PRO Installation and User ManualContents1.2.Safety First .4Introducing the d-briDGe PRO .52.1. J2534 OEM Software Compatibility.62.2. Standards and Protocols Supported .72.2.1. Operating Systems and Standards Supported .72.3. System Requirements .73. Getting Started with the d-briDGe PRO.83.1. Driver Installation .83.2. Connect to the Vehicle.83.3. d-briDGe PRO Lighting Scheme .93.4. Finalize PC Install on Windows 7 64-bit or 8 .103.4.1. 64-bit Vista and Windows 7 installed successfully.104. J2534 – Troubleshooting J2534 .114.1. Connection-Related Issues.114.2. USB-Related Issues .125. Product Specifications .135.1. d-briDGe PRO Physical and Electrical .136. DG Update – Program Overview .146.1. DG Driver Update – Internet Connection Required .146.2. DG Driver Update – Initial Screen .146.3. DG Driver Update – Main Update Screen .156.3.1. Successful Connect – No Updates Available .156.3.2. Successful Connect – Updates Available .166.4. Advanced Settings – Setting Default Time for Check for Updates .177. J2534 Configuration Utility .187.1 Create J2534 Log File .188. Technical Support and Return Merchandise Authorization (RMA) .208.1. Technical Support .208.2. Return Merchandise Authorization (RMA) .209. Warranty Information and Limitation Statements .219.1. Warranty Information .219.2. Limitation Statements .218.2.1. General Limitation and Risk Assignment .218.2.2. Exclusion of Incidental, Consequential and Certain Other Damages .218.2.3. Limitation of Liability and Remedies .218.2.4. Right to Revise or Update without Notice.218.2.5. Governance .2110.Contact .22 2016 Dearborn Group, Inc.Page 3
d-briDGe PRO Installation and User Manual1.Safety FirstIt is essential that the user read this document carefully before using the hardware.The d-briDGe PRO device is to be used by those trained in vehicles troubleshooting and. The user is assumedto have a very good understanding of the electronic systems contained on the vehicles and the potentialhazards related to working in a shop-floor environment.DG understands that there are numerous safety hazards that cannot be foreseen, so we recommend that theuser read and follow all safety messages in this manual, on all of your shop equipment, from your vehiclemanuals, as well as internal shop documents and operating procedures.D Always block all wheels both front and back when testing.D Use extreme caution when working around electricity. When diagnosing any vehicle, there is the riskof electric shock both from battery-level voltage, vehicle voltages, and from building voltage.D Do not smoke or allow sparks or open flames near any part of the vehicle fueling system or vehiclebatteries.D Always work in an adequately ventilated area, and route vehicle exhaust outdoors.D Do not use this product in an environment where fuel, fuel vapor, exhaust fumes, or other potentiallyhazardous liquids, solids, or gas/vapors could collect and/or possibly ignite, such as in an unventilatedarea or other confined space, including below-ground areas. 2016 Dearborn Group, Inc.Page 4
d-briDGe PRO Installation and User Manual2.Introducing the d-briDGe PROThe d-briDGe PRO product is used to connect vehicle and equipment communication networks to personalcomputers (PCs). This allows programs written for the PC to communicate with the respective vehicle throughOEM software or 3rd party software applications to perform various actions with the vehicle retrieving faultcodes, component information, as well as perform component level diagnostics, tests, and componentreprogramming. All of these actions are controlled by the OEM or 3rd party software and vary by OEM and/or3rd party. The d-briDGe PRO communicates with the PC using a USB cable and comes standard withSociety of Automotive Engineers (SAE) J2534-compliant drivers.It is strongly recommended to review and read all documentation available regarding the d-briDGe PRO aswell as all documentation available from the respective OEM for the use of J2534 devices with theirapplications. Proper set-up with the OEM applications is essential. OEM battery voltage maintenancerequirements may vary, but regardless, it is very important to maintain proper battery voltage for the durationof communications with the vehicle. A battery voltage maintaining-type device is strongly recommended tobe connected to the vehicle.Features for the d-briDGe PRO include:DIlluminated power, pc connection, vehicle connection and warning indicatorsDMolded OBDII cable with J1962 compliant connectorDSAE J2534-2 2016 Dearborn Group, Inc.Page 5
d-briDGe PRO Installation and User Manual2.1. J2534 OEM Software CompatibilityThe d-briDGe PRO is a SAE J2534-compliant interface (an SAE standard for electronic module reprogramming– sometimes call the “Pass Thru Programming” standard). Per Euro 5 regulations, listed are the OEMs,compliancy status and service websites. Website links and information is subject to change at any time.Note: The d-briDGe PRO is not compatible with the Ford J1850PWM protocol commonly found on many Fordvehicles prior to 2008.OEMJ2534compliant?Alfa ciaNowww.technicalinformation.fiat.comLand er?Type epairinfo.com 2016 Dearborn Group, Inc.WebsitePage 6
lvoYeshttps://tis.volvocars.biz/tis 2016 Dearborn Group, Inc.Page 7
d-briDGe PRO Installation and User Manual2.2.Standards and Protocols Supported2.2.1. Operating Systems and Standards SupportedD Operating Systemso Windows 7 32-bit and 64-bit Versionso Windows 8 32-bit and 64-bit Versionso Windows 8.1 32-bit and 64-bit Versionso Windows 10 32-bit and 64-bit VersionsD Protocols Supported4 DW HS CAN (CAN/ISO15765/J1939) Channels (1 channel is selectable as SW CAN (CAN/ISO15765)o 1 ISO9141/KWP Channel (K and L lines)o 1 J1850 VPW Channelo 1 HONDA UART Channelo All Channels have the capability of operating simultaneouslyD APIs Supportedoo2.3.SAE J2534 with support for: CAN, ISO15765, J1939, SW CAN, ISO9141, KWP, J1850 VPWSystem RequirementsIf you are not familiar with selecting a PC for your diagnostic applications, we recommend reviewing therespective OEM recommended J2534 minimum PC requirements.The following items are recommended or required.ItemPCIBM-CompatibleProcessor1GHz or FasterRAM256MB (512MB Preferred)USB PortUSB Version 1.1 or HigherOperating System 2016 Dearborn Group, Inc.RequirementWindows 7 (32-bit or 64-bit)Windows 8 (32-bit or 64-bit)Windows 8.1 (32 or 64 bit)Windows 10 (32 or 64 bit)Page 7
d-briDGe PRO Installation and User Manual3.Getting Started with the d-briDGe PRO3.1.Driver InstallationAttention!./Install d-briDGe PRO drivers from CD before connecting dbriDGe PRO to your PC./To install drivers you must be logged into the administratoraccount or have administrator privileges.Attention!The d-briDGe PRO drivers provided on the installation CD are installed by inserting the disc into yourPC’s CD-ROM drive.3.2. Connect to the VehicleConnect the USB cable to the PC and to the d-briDGe PRO.Now, connect the d-briDGe PRO to the vehicle, verifying that the d-briDGe PRO Power LED is lit. 2016 Dearborn Group, Inc.Page 8
d-briDGe PRO Installation and User Manual3.3. d-briDGe PRO Lighting SchemeOn the reverse side of the d-briDGe PRO unit, the label will provide a quick-reference visual as to the meaningof the different lighting schemes for the d-briDGe PRO. However, review the detailed strategy below for moredetails in use.Detailed Strategy:ModeLEDPower / Start-up phaseWhite (running)Power / Standby modeWhite (steady)Connected to PCBlue (steady)Connected to PC but no power fromOBD-IIRed flashes interrupt steady BlueConnected to PC and communicatingwith vehicleBlue and Green alternatingFirmware download/updateRed flashingConnected to PC, trying to establishcomm. with vehicle but no responseBlue and Green alternating - BluesteadyCommunicating with vehicle but lostUSB connectionBlue flashes interrupt steady GreenWarningRed (steady) 2016 Dearborn Group, Inc.Page 9
d-briDGe PRO Installation and User Manual3.4.Finalize PC Install on Windows 7 64-bit or 83.4.1. 64-bit Vista and Windows 7 installed successfullyAfter installing on Vista or Windows 7/8, simply plug the d-briDGe PRO into the PC via the USB cable.The d-briDGe PRO is powered on. The following screen will display in the lower right corner for about fiveseconds.This screen follows and the d-briDGe PRO is now ready for use.Note: Windows 10 displays no windows to confirm that the device is installed 2016 Dearborn Group, Inc.Page 10
d-briDGe PRO Installation and User ManualJ2534 – Troubleshooting J25344.There are typically two problem areas with J2534 devices. Each problem is discussed in following sections:4.1.Connection-Related IssuesAfter you have installed the d-briDGe PRO drivers and connected the d-briDGe PRO to both the PC andvehicle, make sure that the d-briDGe PRO Power LED is turned on. Run the J2534 AdapterValidation Tool (JVT) to ensure that the PC is able to communicate with the d-briDGe PRO, and thatthe d-briDGe PRO is able to see vehicle data bus traffic. Locate and click on the d-briDGe Validation Utility by finding and executing the softwareapplication.Example: Start Programs Dearborn Group Products d-briDGe J2534 d-briDGeValidation Utility.Ensure proper connections of d-briDGe PRO to vehicle and PC.Turn ignition key to “On” and click on Test.This is a Pass/Fail test. Upon completion of a successful test, you will see the screen above. The twogreen lines indicate that communication from the J2534 device and the PC was successful as well asthe communication from the J2534 device and the vehicle was successful. Vehicle protocol that wasdetected is also displayed.Click on Exit when done. 2016 Dearborn Group, Inc.Page 11
d-briDGe PRO Installation and User Manual4.1.1. JVT Test Outcomes This screen indicates a communication problem between the J2534 device and the PC.o Ensure both connections at each end of USB cable, between the J2534 device and the PC, aresecure.o Ensure J2534 device was properly installed on PC and possibly re-install.o Ensure the J2534 device is powered with power light illuminated.o If problem persists, try a different USB port and/or cable. This screen indicates a communication problem between the J2534 device and the PC.o Ensure both connections at each end of the OBDII cable between the J2534 device and thevehicle are secure.o Ensure vehicle ignition key is “On” and that J2534 device is powered.o If problem persists, ensure the J1962 and other vehicle wiring is connected correctly andsecurely. Keep in mind, it may be an issue on the vehicle itself.4.2. USB-Related IssuesIf you plug in a d-briDGe PRO (or any other USB device) and get the New Hardware Found wizard, donot click cancel. Go through the wizard completely!IF YOU SELECT Cancel, THE d-briDGe PRO WILL NOT WORK! 2016 Dearborn Group, Inc.Page 12
d-briDGe PRO Installation and User Manual5.Product Specifications5.1.d-briDGe PRO Physical and ElectricalFeatureDataDimensions5.0 x 2.75 x 1.125 inchesVoltage Requirements9 – 32 Volts DCCurrent Requirements250mA maximum through voltage rangeOperating Temperature Range-40 to 85CWired PC Communications TypeUSB Version 1.1 or higherWired PC ConnectionUSB cable (9 - 15 feet)Vehicle-Side Connector25 pin D typePC-Side ConnectorStandard Type-B USBPC Device DriversJ25345.2.d-briDGe PRO PinoutsDB25 425K-lineCAN 3 LoSTGNo ConnectJ1850 Bus GndNo ConnectVBattCAN 4 HiSW CAN / DIAG-HL-Line / STGCAN 1 Lo / Diag-HCAN 1 HiNo ConnectNo ConnectGM UART / Prog VoltageCAN 3 HNo ConnectCAN 4 LoNo ConnectNo ConnectCAN 2 LoNo ConnectCAN 2 HiSTG / Prog Voltage / CAN 2 LoCommentGroundVehicle PowerPin switchedPin switchedPin switchedPin switchedPin switchedNote: Pins that are marked as ‘No Connect’ are reserved and should not have anything attached to them. 2016 Dearborn Group, Inc.Page 13
d-briDGe PRO Installation and User Manual6.DG Update – Program OverviewDG Update is an application that is installed with your d-briDGe PRO drivers. It will run (by default) onceevery 30 days, and will keep you up-to-date with the latest versions of drivers for all your d-briDGe PROproducts. With this application running regularly and Automatic Firmware Update turned on, this will keepyour d-briDGe PRO up-to-date with drivers and firmware. DG recommends our customers keep up-to-date sothat your OEM and component manufacturer diagnostic applications run smoothly.The utility will run once every 30 days as a user logs on. This value is configurable, but defaults to 30 days. Itcan also be invoked manually from the Windows Start Menu:Start Programs Dearborn Group Products d-briDGe J2534 DG Update6.1.DG Driver Update – Internet Connection RequiredThe DG Driver Update utility depends on successfully connecting to the Internet (to one of DG’sservers) to retrieve the latest version information and to download the latest drivers and applicationsif necessary.Many c
d-briDGe PRO Installation and User Manual . 3.3. d-briDGe PRO Lighting Scheme. On the reverse side of the d-briDGe PRO unit, the label will provide a quick-reference visual as to the meaning of the different lighting schemes for the d-briDGe PRO. However, review the detailed strategy below for more details in use. Detailed Strategy: Mode LED
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