AquaRite 100

AquaRite 100 Troubleshooting GuideTSG-AQR100aCopyright 2019 Hayward Industries Inc.

Safety PrecautionsWarningHigh Voltage Electrocution HazardHazardous voltage can shock, burn, cause serious injuryand or death. To reduce the risk of electrocution and orelectric shock hazards: Only qualified technicians should remove the panel Replace damaged wiring immediately Insure panel is properly grounded and bonded2!

Table of ContentsHow AquaRite 100 works, main display layout, waterchemistry RequirementsHow To:1. Input Voltage Configuration2. Adjust Daily Chlorine Output3. Clean Electrolytic CellTroubleshooting:1. Inadequate Water Flow LED2. Problem Detected with MIN LED or LED #23. Problem Detected with LED # 3 or LED #44. Problem Detected with LED # 5,6,7, or 95. Problem Detected with LED # 8 or MAX LEDAdditional Information:Salt Addition TableSalt Dilution FormulaReplacement Parts ListReading Serial Numbers3Pg. 4-7Pg. 8-1291011-12Pg. 13-3614-1617-2324-2728-3132-36Pg. 37-4138394041

AquaRite: How It Works The AquaRite 100 Salt Chlorine Generator isdesigned to convert 99% pure salt into chlorinegas (HOCl). The conversion occurs in the Electrolytic Cell,also known as the Cell (used throughout thisguide). Power is sent from the AquaRite 100 ControlCenter to the Cell when chlorine production isscheduled (based on time percentage). When power is applied to the Cell, conductiveplates produce a field; which in-turn establishesan electrochemical reaction between Chlorideions & the water to create Hypochlorous Acid.4

AquaRite 100: Display LayoutFEKHDJICGBA5AInadequate Water Flow LEDBCell Life Low LEDCProblem Detected LEDDStanding By LEDEGenerating Chlorine LEDFSuper Chlorinating LEDGMinimum Chlorine Output LED (10%)HDAILY CHLORINE OUTPUT LED’sIChlorine Output Adjustment ButtonsJSuper Chlorinate ButtonKMaximum Chlorine Output LED (100%)

AquaRite 100: Display FunctionABFCEKHDEJICDFGHGBAIPress ( ) and ( - ) to increase or decreasethe chlorine generationJBoosts DAILY CHLORINE OUTPUT to 100%for 24 hoursThe Maximum DAILY CHLORINE OUTPUTamount of chlorine being generatedK6Illuminates when there is no flow or lowflow through the CellIlluminates when Cell has reached the endof its expected lifeIlluminates if there is a problem with theunitIlluminates when unit is waiting for thefilter pump to turn on or is in-betweengenerating cyclesIlluminates when unit is actively generatingchlorineIlluminates when unit is SUPERCHLORINATINGThe Minimum DAILY CHLORINE OUTPUTamount of chlorine being generatedIndicates DAILY CHLORINE OUTPUTsettings

AquaRite 100: Chemistry RequirementsSalt LevelsFree Chlorine 1.0 – 3.0 ppmPH 7.2 – 7.8 ppmAlkalinity 80 – 120 ppmCalcium Hardness 200 – 400 ppmCyanuric Acid (Stabilizer)Metals Outdoor Pools: 30 – 50 ppm Indoor Pools: 0 ppm 0 ppmSaturation Index -.2 to .2 (0 is best)Phosphates Less than 200 ppbNitrates7 Pools 15k gal and below: 1500 – 2700 ppm Pools up to 30k gal: 2800 – 4500 ppm (Ideal level 3200 ppm) As close to 0 ppb as possible

AquaRite 100 How To:

How To: Input Voltage ConfigurationThe AquaRite 100 can be powered by 120 VAC or 240 VAC. Use a multimeter to verify voltage in order to determine wire configuration.9120 VACWire Colors240 VACWire ColorsLine 1Black & VioletLine 1BlackLine 2N/ALine 2RedNeutralRed & WhiteNeutralWhite & VioletGroundGreenGroundGreen* Power must be turned off at the circuit breaker before performing any wiring. Follow ALL Local andNEC electrical codes. To provide safe operation, the AQR100 should be installed by a qualified serviceprofessional and must be properly grounded AND bonded.

How To: Adjust Chlorine OutputThe “Daily Chlorine Output” buttons set the level of production during the generating cycle. Generating cyclesoccur in 60 minute increments. Each led illuminated (from Min to MAX) represents 10%, or six(6) minutesof chlorine production time.Example: The first 4 LED’s being on implies the Cell is producing chlorine 40% of the pump run time; so theCell should produce chlorine for the first 24 minutes of each hour before repeating.Press to SuperChlorinatePress to decreaseoutput setting(Temporarily increaseschlorine output to 100%for 24 hours. Pump mustbe on during this time)SPress to increaseoutput settingNOTE: If the chlorine level does not increase within 24 hours after increasing output, test water using anindependent test kit to determine the current salt, stabilizer, phosphate, and nitrate levels.NOTE: Output is scaled back to 20% or lower (depending on where the dial is set) at 60 F and chlorineproduction stops altogether at 50 F.10

How To: Clean the CellCell cleaning frequency is dependent on several factors; pH & calcium levels have thegreatest effect on how often cells requires cleaning. In pH environments between (7.2- 7.8) cells typically require cleaning 3-4 times a year (with moderate calcium levels).Turn Pump Off & Remove CellStep 1Wear Protective EquipmentStep 2RemoveCalcium andother debrisfrom the CellInspect cell for calcium deposits. Even if a Cell appearsclean, it may still require cleaning if salt accuracy is offand/or chlorine production has diminished.If the Cell requires cleaning, always wear allrecommended protective equipment such as gloves,apron, and safety goggles.NOTE: MIX SOLUTION AND CLEAN CELL ONLY IN A WELL VENTILATED AREA.MURIATIC AND OTHER ACIDS CAN CAUSE SEVERE INJURY, BURNS AND RESPIRATORY PROBLEMS IFNOT HANDLED PROPERLY. REFER TO THE MANUFACTURER’S DIRECTIONS FOR SAFE HANDLING.11

How To: Clean the Cell (Cont.)The Cell draws amperage when power is applied during chlorination. The amperagedraw will be impaired when calcium and other debris exist within the Cell’selectrolytic grid; this in turn effects the salt reading and chlorination efficiency.Mix: 4 Parts H2O / 1 Part Muriatic AcidStep 3Carefully Pour Solution into CellStep 41 Part:Muriatic Acid4 Parts:WaterUsing an approved container, mix a solution comprisedof 4 parts water to 1 part Muriatic Acid. Always AddAcid to Water.Cleaning Tip:The electronic capof the Cell shouldNOT be submergedin waterPlace Cell into plastic bucket, pour solution into bucket.Solution should NOT cover electronic cap. Once clean,rinse cell, pour solution back into approved container.NOTE: ALWAYS ADD ACID TO WATER! NEVER ADD WATER TO ACID.The cell cleaning solution may be reused a few times.ALWAYS: STORE MIXED SOLUTIONS IN A SAFE AREA, OUT OF HARMS WAY.When the solution is depleted, follow the manufacturer’s instructions for proper disposal.12

AquaRite 100 Troubleshooting

Inadequate Water Flow LEDWith “Standing BY” LEDReason14Possible ActionWith “Problem Detected” LEDReasonPossible ActionPower to the pump isturned “off”Turn power to the pump“on”No water flowdetectedVerify pump is “on”Remove power for two minutesAQR 100 is betweengenerating cyclesWait until next generatingcycle begins or cycle powerto the AquaRite 100Low waterflow detectedCheck for obstructions or other flowrelated issues in plumbing. Verify filter isclean.

Problem Detected: Inadequate FlowThese lights illuminated together indicate Low or No water flow through Cell VesselVerify pump is turned on and runningStep 1AInspect the CellStep 1BVerify the timer andbreaker are in the “ON”positionVerify pump is on and water is flowing. If pump isrunning, remove power to the AQR100 for two minsthen re-apply. If error still does not clear continue tostep 1B.RemoveCalcium andother debrisfrom the CellThe Cell must be clean in order to report an accurate saltreading. If the Cell is dirty, clean the Cell(steps on pg.11-12). If Cell is clean, like the image above,proceed to step 1C.The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levelsaccurately.15

Problem Detected: Inadequate FlowThese lights illuminated together indicate Low or No water flow through Cell VesselInadequateFlowIs pump turnedon?YESNOYESTurn off pumpand clearObstructionsNOReplace Cellp/n CCELLRemove powerfor 2 mins thenre-applyNOYES*For verification of diagnosis contact Hayward Technical Support908-355-799516Did error clear?NONOTurn pump onDid error clear?Are the Cell andvessel clear ofobstructions?Did error clear?YESProblemsolvedYES

Problem Detected LEDWith LED #2With “MIN” LEDReasonPossible ActionReasonCheck the salt level in the pool is no greaterthan 4500ppmVerify salt level is between 1500 – 4500 ppmAdjust salt level if necessaryLowSaltInspect Cell. If dirty (calcified) then follow theCell cleaning procedureInspect Cell Vessell, verify Cell Plates arecovered by moving waterRemove power to the AquaRite 100 for twominutes, then re-apply to reset system17Possible ActionHighSaltVerify water temperature is no greater than104 FBring water temperature between65 F -104 F if necessaryRemove power to the AquaRite 100 for twominutes, then re-apply to reset system

Problem Detected and MIN LEDWhen these lights illuminate together, the Cell reports salt levels below 1500.Inspect the CellTest the Salt LevelStep 2AStep 2BDesired SaltConcentration:1500-4500 PPMTest the salt concentration of the water using anindependent test, with a calibrated salt meter. If the saltlevel is below 1500, raise the salt level (refer to saltaddition table pg. 38). If fine, go to 2B.RemoveCalcium andother debrisfrom the CellThe Cell must be clean in order to report an accurate saltreading. If the Cell is dirty, clean the Cell(steps on pg.11-12). If Cell is clean, like the image above,proceed to step 2C.The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levelsaccurately.18

Problem Detected and MIN LEDWhen these lights illuminate together, the Cell reports salt levels below 1500.Verify moving water fully covers Cell platesStep 2CRemove power from the AQR100Step 2DTurn power off for 2mins, then back onInspect Cell Vessel, verify Cell Plates are fully covered bymoving water. If NOT fully covered by moving water,clear obstructions. If error persists, go to step 2D19Remove power to the AQR100 for two minutes.Re-apply power to reset the system. If error does notclear replace the cell (p/n) CCELL).

Problem Detected: MIN LEDWhen these lights illuminate together, the Cell reports salt levels below 1500.MIN LEDFlashing(Low Salt)Is salt levelbetween 15004500ppm?YESNODoes movingwater fully coverCell Plates?YESNONOClean filter orclear plumbingobstructionClean Cell usingprocedures onpg. 11-12Bring salt levelwithin rangeDid error clear?Is Cell clean andfree of debris orcalcium?NODid error clear?NODid error clear?YESYESNORemove powerfor 2 mins thenre-applyProblem solvedReplace Cellp/n CCELL20YESNODid error clear?*For verification of diagnosis contact Hayward Technical Support908-355-7995YES

Problem Detected: LED #2When these lights illuminate together, the Cell reports salt levels above 4500.Test the Salt LevelStep 3AStep 3BDesired SaltConcentration:1500-4500 PPMTest the salt concentration of the water using anindependent test, with a calibrated salt meter. If saltlevel is above 4500, dilute salt level (referring to saltdilution calculation on pg. 39). If fine, go to Step 3B.21Verify water temperature is within rangeDesiredWaterTemperatureis between65 F - 104 FIf water temperature is NOT within the proper range,wait until the water temperature is between 65 F 104 F . If the temperature IS within the proper rangecontinue to step 3C.

Problem Detected: LED #2When these lights illuminate together, the Cell reports salt levels above 4500.Remove power from the AQR100Step 3CTurn to off position for 2mins, then turn back onRemove power to the AQR100 for two minutes. Re-applypower to reset the system. If error does not clear replace theCell (p/n CCELL).22