Whirlpool Corporation 100 Years At A Glance

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Whirlpool Corporation100 Years at a Glance

1916Upton Machine Company sells its firstorder of washers to Sears, Roebuck & Co.—beginning a long business relationship.19111917Upton Machine Company is founded byLou and Emory Upton in Benton Harbor,Michigan, to produce electric motordriven wringer washers. Lowell Bassfordprovides the needed capital.Lou Upton writes a company letter toemployees’ wives instructing them toenjoy some time with their husbands, whowere given a paid vacation—a conceptunheard of at the time. This strong senseof community and responsibility remainscentral to company’s core values and theWhirlpool Way.1912Upton Machine Company receives itsfirst order and contract with the FederalElectric division of CommonwealthEdison. When Upton unknowinglydelivers an early order of washingmachines with defective transmissiongears, the company recalls the machinesand replaces the faulty parts at no cost.This show of integrity and commitmentto quality so impresses Federal Electricthat it doubles its order.1914Upton Machine Company is underthreat of closure when Federal Electricbegins manufacturing its own washersto offset impending costs of WorldWar I. Lou, his brother, Fred, and EmoryUpton realize that to survive, they mustpurchase another company. Thus, theymake their first acquisition. For 20,000in new Upton Machine Company1918The trade name KitchenAid is created.The Hobart Manufacturing Companyregisters the name in 1920.19191911 Whirlpool’s First Electric WringerFounder and President Louis Uptonstock, they gain the plant, equipment,inventory and goodwill of AmericanTool Works. Upton Machine Companybegins producing camp kits, ironers, andtoy guns.1915Maytag develops a multi-motorgasoline-powered washing machine,affording customers in rural areaswithout electricity the opportunity toutilize the technological conveniencesof the automatic washer.2Bauknecht is founded. With seed capitalof 500 marks, Gottlob Bauknecht formshis first electrotechnical workshop inTailfingen, Germany, developing electricmotors to make manual labor easier forthe masses.The first residential KitchenAid standmixer is introduced, ushering in a newera for the domestic kitchen.

1921Sears loans the Upton MachineCompany 87,500 for a plantexpansion—enabling the companyto build more washers. Then, in theyears following World War II, the U.S.economy goes bust. Sears washer salesdrop 65 percent—forcing them to cancelremaining orders. Upton Machine1925Company faces the crisis of being unableto repay the loan. However, the uniqueworking relationship between bothcompanies forges a mutually satisfyingagreement. Sears agrees to cancel theloan in exchange for shares of stock inthe Upton Machine Company.Upton Machine Company becomesSears’ sole supplier of electric- andgasoline-powered washing machines.19291924Sears’ growing demand requiresUpton Machine Company to mergewith Nineteen Hundred WasherCompany of Binghamton, New York.The new firm, The Nineteen HundredCorporation, adds large manufacturingfacilities in Michigan and New York. TheBinghamton plant closes in 1939.Gottlob Bauknecht opens his first salesoffice in Stuttgart, Germany—adding asuccessful sewing machine motor to hiselectric motor business.1932GottlobBauknecht’s bestsellingand versatile Landfruend motor isdeveloped—revolutionizing industrialand agricultural tasks of the time.1934Amana Refrigeration Inc. (then theElectrical Equipment Company) isfounded by George C. Foerstner.1935The Nineteen Hundred Corporation islisted on the Cleveland Stock Exchange.1920 Lou Upton with Display Truck31931 Maytag Model FWashing Machine1936The Nineteen Hundred Corporation’sproducts enter the global marketplacewhen Sears International is established—delivering Kenmore brand washers toEngland, Sweden and the Canal Zone.Simultaneously, the then–NineteenHundred Corporation partners withNew York–based American Steel ExportCompany to handle the Kenmore linethrough the firm’s foreign distributorsin Europe and Asia. Exports cease from1940 to 1947, due to World War II.George Foerstner of Amana sponsorscompetitions offering mutual fundshares and other “financial investments”as prizes (becoming an industry pioneerin advocating financial literacy, profitsharing and developing a precursormodel to the 401(k)).

19371945labor markets shift, pulling womenonto factory floors. War fosters greateremployee camaraderie, and employeeswork together to pick up the slack.Bolivian-born Miguel Etcheniqueimmigrates to São Paulo, Brazil, andfounds Companhia DistribuidoraGeral Brasmotor to distribute Chryslerautomobiles in Latin America. WhenChrysler grows tired of the frequentpolitical strife in Brazil and seversthe partnership, Etchenique sees anopportunity. His sons, Antonio and HugoMiguel, are instrumental in transitioningthe company to refrigerator production,forming the Brastemp brand, whichlater becomes central to WhirlpoolCorporation’s global expansion.The Nineteen Hundred Corporation’sapplication for listing is approved bythe New York Curb Exchange (AmericanStock Exchange).The Nineteen Hundred Corporation’sapplication for listing is approved by theChicago Stock Exchange.1938Hundred Corporation) invents the firstwasher with motorized agitation,ushering in a new era of time savings andconvenience.invents the first microwave oven. After anemployee naming contest, the microwaveoven line is called “Radarange”. Housedin refrigerator-sized cabinets, the firstmicrowave ovens cost between 2,000and 3,000 and were sold by Raytheonprimarily to the commercial marketplace.DistribuidoraGeralBrasmotor enters the large appliancemarket as an importer of Kelvinator,Norge, Alaska and White Starrefrigerators.processor, launching the start of a smallkitchen-appliance market.Bauknecht and Maytag shift operationsto support World War II productionefforts until war’s end—gaining newcompetencies. Maytag improves designsand manufactured components formilitary airplanes. With men at war,Amana (then the Raytheon Company)CompanhiaBauknecht launches the Allfix foodThe Nineteen Hundred Company,the Nineteen Hundred Corporation’s firstautomatic washer.1947Whirlpool Corporation (then the Nineteen1941Nicknamed the “Jeep,” Sears introducesBrazilian auto repairmen GuilhermeHolderegger and Rudolf Stutzer workin a small shed in Brusque, Brazil, untilConsul Carlos Renaux asks them to repairhis new kerosene-powered refrigerator.The mechanics have never seen sucha device. To learn how it works, theydismantle the refrigerator and put itback together, piece by piece. In 1950,the Consul brand is launched.1939 Whirlpool Wringer Washer1943World War II forces Guido Borghi andhis family to emigrate from Milan toComerio, Italy. They rent a summerhome on Via Orocco and open GuidoBorghi and Sons’ Ignis Appliances Shopsto manufacture irons and cooktops.1947 “Jeep” Washer4

1948The Nineteen Hundred Corporation(Whirlpool Corporation) successfullylaunches the first Whirlpool brandname automatic washing machine—transitioning the company from amanufacturer with one major tradecustomer (Sears) to launching its ownbranded appliances. Dual distribution—one line of products for Sears, anotherfor The Nineteen Hundred Corporationunder the Whirlpool brand beginsdual manufacturing and distribution—fundamental for future growth.1949The Nineteen Hundred Corporation1950markets the Ignis brand via earlycorporate sports sponsorships.1952Aligning with its new Whirlpool brandIndústria de Refrigeração Consul isWhirlpool Corporation acquires thepush, the Nineteen Hundred Corporationis renamed Whirlpool Corporation. Thecompany offers more consumer optionsby adding automatic dryers to thecompany’s product line.founded by Rudolf Stutzer and WittichFreitag in Joinville, Brazil. In its first year,the company produces 22 kerosenepowered refrigerators under the Consul brand name.Investing in the industrial development1951of artisan villages in Varese, Italy,Giovanni Borghi builds a factory for200 employees to manufacture notonly ovens and cooktops, but also anappliance previously unknown in Italy:the refrigerator. Ignis workers produceappliances for third-party companieslike Fiat, Atlantic, Philco, Emerson andPhilips. Borghi builds lakefront pool andrecreation area in Comerio to supportemployee and family work-life balance,and constructs one- and two-familyhouses (Borghi Villages), a sports centerand a health center in Cassinetta. BorghiClyde Porcelain Steel Company of Clyde,Ohio. The facility is converted intoa washer production plant.Whirlpool Foundation awards first collegescholarships to sons and daughters ofWhirlpool Corporation employees.1954Whirlpool Foundation is established toaddress global social concerns throughgrants, volunteerism and leadership.Contributed resources enable thecompany to demonstrate its intrinsicsense of social responsibility by investingin the very communities that drive thecompany’s success.LaPorte, Indiana, plant is acquired, andbecomes the company’s worldwide partsdistribution center.launches a campaign to get nationalrecognition for the Whirlpool brandname, and to expand distribution.CompanhiaDistribuidoraGeralBrasmotor changes its name toCompanhia Industrial e ComercialBrasmotor. The newly named companyembarks on a revamped business model,developing and producing its own line ofhousehold appliances. The name chosenfor the new line is Brastemp : Bras for“Brazil,” and Temp for “temperature.”Amana patents first self-defrostrefrigerator.1955Lou Upton steps down as head of TheNineteen Hundred Corporation namingElisha “Bud” Gray his successor. Gray isseen as an obvious choice because ofhis Midwestern values and extraordinarybusiness vision.Whirlpool Corporation is listed on theNew York Stock Exchange.Whirlpool merges with SeegerRefrigeration Company and RadioCorporation of America’s (RCA) Estaterange and air conditioning divisions.Amana introduces first side-by-siderefrigerator for the home.1955 continued on next page1949 Whirlpool’s first auto washer and dryer pair5

1955 continuedRCA-Whirlpool is established as abrand name, and Whirlpool-SeegerCorporation as the company name.Whirlpool Corporation buys MotorProducts Corporation’s manufacturingfacilities in Marion, Ohio, which becomea dryer production plant.Whirlpool Corporation acquiresInternational Harvester’s refrigerationplant in Evansville, Indiana.1956First full line of RCA-Whirlpool brandhome appliances is introduced todistributors. The line covers 12 types ofappliances available in 150 models.Consul introduces its first electricrefrigerator using a new compressorsystem.1957Whirlpool-Seeger changes nameto Whirlpool Corporation. A newadministrative center is built on a100-acre site north of Benton Harbor,Michigan.Whirlpool Corporation establishespartnership with Brazilian appliance1958 Miracle Kitchen woman watching sweepertransportation, traveling throughoutthe United States, Italy, Germany, Polandand Russia during the 1960s.1956 Consul Refrigeratormanufacturer, Companhia Industriale Comercial Brasmotor (parent ofMultibrás S.A. Electrodomésticos. Thismarks Whirlpool Corporation’s first soloforay into international markets.Whirlpool merges with BirtmanElectronic Company of Chicago, addingvacuum cleaners to its product lines.Chicago facilities are phased out, andproduction transfers to the company’splant in St. Paul, Minnesota.Elisha “Bud” Gray’s marketing andbrand strategy goals culminate in thelaunch of the RCA-Whirlpool MiracleKitchen—a wildly imaginative, futuristicand customer-relevant full-line solutionfor the ultra-modern home. Theinnovative kitchen takes advantage ofmajor developments in television and1958Walter Seeger retires as the WhirlpoolCorporation’s chairman of the board,and Elisha “Bud” Gray is named the newchairman.6WhirlpoolCorporation acquiresthe domestic gas refrigeration andautomatic ice-maker facilities andpatents from the Evansville, Indiana,company Servel Refrigeration Company.Acquisition prepares the way for afull line of appliances under the RCAWhirlpool brand and marks “oneof the most important and effectivemerchandising undertakings in thehistory” of the company.Whirlpool sells a percentage of ABCCto Carrier Corporation of Syracuse,New York.

Whirlpool Corporation acquires the Norge1960Whirlpool introduces coin-operateddry-cleaning to the public andestablishes the Commercial Laundry andDry-Cleaning Equipment Division.Whirlpool Corporation wins NASAcontract to design and build America’sfirst experimental “space kitchen”; thecompany builds other food, waste andhygiene systems used in the Gemini,Apollo and Skylab space missions.1961Whirlpool Corporation celebrates itsIntensifyingconsumerism createspressure for better product qualityand service, so the company launchesthe 24-hour Cool Line customer servicehelp line. It is the first toll-free supportprogram in the United States.refrigeration plant in Fort Smith, Arkansas,adding in excess of 1 million square feetof manufacturing space for Whirlpool brand refrigeration products.Whirlpool Corporation acquires aRaytheon/Amanaintroduces thefirst countertop, domestic 100-voltmicrowave oven, which cost just under 500 and was smaller, safer and morereliable than previous models. Themarket expands, cooking becomes easierand under the Amana name, Amana Radarange becomes the dominantplayer in the home microwave ovenbusiness.majority stake in Warwick Electronics,Inc. (a major television supplier forSears), establishing the company as anew player in the consumer electronicsindustry. The Warwick acquisition includesThomas Organ Company, a wholly ownedsubsidiary of Warwick Electronics, Inc.(In 1976, Whirlpool exits this market.)1967The reliability of Maytag appliancesFor first time in company history,with no work to do. The character is oneof the most iconic advertising charactersin consumer goods history.Whirlpool Corporation’s first brand-new manufacturing facility is completedin Findlay, Ohio, further expandingproduction capacity.1968The Elisha Gray II Research & EngineeringCenter is completed in Benton Harbor,Michigan, giving the WhirlpoolCorporation the largest and mostcomprehensive applied research facilityin the home appliance industry.is showcased with introduction of “Ol’Lonely,” better known as the MaytagRepairman—a bored maintenance manWhirlpool Corporation crosses the 1 billion sales mark.50th anniversary. The company achieves 438 million in sales.1965The Raytheon Company acquires AmanaRefrigeration, Inc. With Amana’s wellestablished distribution channel, themicrowave oven becomes a fixture in U.S.households.1966The RCA-Whirlpool brand name changesto Whirlpool , establishing the Whirlpool brand as the company’s flagship brand.1960s NASA feeding tray with food71968 Elisha Gray

1970Elisha “Bud” Gray writes the 1969 “Letter1969Whirlpool Corporation acquires a33 percent stake in John Inglis Co. Ltd.,a major marketer and manufacturer ofhome appliances, giving the companya foothold into the Canadian market.In 1971, Whirlpool Corporation’s stakeincreases to 43 percent. WhirlpoolCorporation acquires 100 percent ofcompany in 1989.on Sustainability” to shareholders,articulating the company’s need toengage in social issues, includingreducing the human impact on theenvironment. Gray then defines a newsustainability-centered business model.WhirlpoolCorporation 1.2 billion in net sales.Consul also launches it first airreachesRecognizing the need for energyand material conservation, WhirlpoolCorporation establishes a new businessmodel focused on energy efficiencyand environmental sustainability. Thisnew focus becomes the industry’sgold standard. Progressive leadershipestablishes the Office of EnvironmentalControl—not only to develop moreefficient products for consumers andmethods of manufacturing, but to alsowork with government and civil societygroups on social and environmentalresponsibility.Whirlpool Corporation introduces theresidential trash compactor, the firsttotally new major home appliance toreach the marketplace in more than30 years.Plant construction in Danville, Kentucky,is completed. Danville plant beginsproducing trash compactors.1971John Platts, a 30-year WhirlpoolCorporation employee who started hiscareer on the factory floor, succeedsElisha “Bud” Gray as CEO and chairmanof the board.Total shift in technology—WhirlpoolCorporation ends production of allwringer washing machines in favor ofpopular automatic washing machines.Consul inaugurates Plant II—steppingup its exports to other Latin Americancountries, Africa and the Middle East.1973 Amana Commercial Microwave8conditioner and established Embraco—Empresa Brasileira de CompressoresS.S. The aim of the new project was toproduce refrigerator compressors, thuseliminating the company’s dependenceon component imports.1972Multibrás S.A. Household Applianceschanges its name to Brastemp S.A.Household Appliances.Philips Group acquires Ignis.1974Whirlpool purchases a 133-acrebuilding site in Ponca, Oklahoma, forfuture expansion.The Célaya, Mexico plant beginsproduction as National Stoves andRefrigerator (Estufas y RefrigeradoresNacionales, S.A.—ERNA).1975Whirlpool Corporation plays key rolein crafting U.S. Energy Policy andConservation Act.Embraco inaugurates Plant I—producing42,000 compressors per month workingonly one shift.

197719781982Corporation surpasses 2 billion in annual revenue.Brastemp S.A. Household AppliancesJohn Platts retires as chairman and CEO.Whirlpool1976With participation from the WhirlpoolCorporation, Brasmotor S.A. HouseholdAppliances acquires the Consul brandand, consequently, Embraco. The St. Paul Division completes CottageGrove Plant in a suburb of St. Paul,Minnesota. Begins production andassembly of floor-care equipment.Due to pricing competition fromJapanese competitors, WhirlpoolCorporation sells 57 percent majorityshare of Warwick Electronics (a majortelevision set supplier to Sears, Roebuck& Co.) to Sanyo Electronic Co., Ltd., ofOsaka, Japan, withdrawing from thetelevision business. Warwick stockholdersapprove changing the company’s namefrom Warwick Electronics, Inc., toThomas International Corporation, withthe change actually occurring in 1977.Whirlpool Corporation retains its 57percent interest in Thomas International,which in turn continues its electronicorgan business. Electronic technologiesunderpin company’s appliances in thecoming years.changes its name to Brastemp S.A. Inc.Whirlpool Corporation reenters the1979microwave oven market by introducingfour Whirlpool brand models. Thecompany had marketed a microwaveoven for a brief period in the late 1950s,but withdrew when it became apparentthat the marketplace was not ready forthis new concept in cooking.T otal Quality Assurance system isestablished to achieve maximumproduct quality by involving all companyfunctions.Whirlpool Corporation helps craftU.S. Federal Trade Commission EnergyLabeling Rules and every applianceefficiency standard test procedure in theUnited States since the late 1970s.WhirlpoolCorporationmovestoward vertical integration; to reducedependence on outside suppliers, itstarts producing its own hermiticmotors in Danville, Kentucky plant.Jack Sparks becomes chairman and CEO,and introduces five-year capital spendingplan to increase productivity and addressindustry needs. Herbert K. Anspach ispresident until 1983, when Sparks alsoassumes that role until 1987.Bauknecht is incorporated into PhilipsGroup, whose European home applianceportfolio Whirlpool Corporation acquiresin 1989.Manufacture of commercial ice makersis discontinued, and the business is sold.1981Marion,Ohio, Division beginsproduction of freestanding ranges.Whirlpool Corporation thus resumesmanufacture of virtually all rangesmarketed under the Whirlpoolbrand name.Freestanding range production movesfrom Marion, Ohio, plant to Findlay, Ohio.Electronics are added to refrigerationline with introduction of the SystemsSentinel 1 technology.Heil-Quaker, a leading producer ofheating equipment and air conditio

successful sewing machine motor to his electric motor business. 1925 Upton Machine Company becomes Sears’ sole supplier of electric- and gasoline-powered washing machines. 1929 Sears’ growing demand requires Upton Machine Company to merge with Nineteen Hundred Washer Company of Binghamton, New York.

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