Child Action, Inc. Is Your Local Child Care Resource And

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Child Action, Inc. is your local Child Care Resource andReferral Program, funded by the California Departmentof Education, Child Development Division. We cantalk with you about the kind of child care you need,help you find child care near your home, school orjob, and tell you if you are eligible to receive financialassistance for your child care expenses. We can alsogive you information about selecting high quality childcare programs. We look forward to assisting you!Child Action, Inc.9800 Old Winery PlaceSacramento, CA 95827(916) 369-0191www.childaction.orgRevised 4/2012

High Quality Child Care46816202430IntroductionMany Choices,Many FeelingsSection 1Balancing YourFamily NeedsSection 2What Makes a High QualityChild Care Program?Section 3Child Care ChoicesSection 4Child Care and Your Child’sDevelopmental NeedsSection 5The Steps to FindingHigh Quality Child CareSection 6Know Your Rights32343638404142Section 7Child Care and YourFinancesSection 8Child Care is a Journey,Not a DestinationGlossaryBudget Work SheetResources for ParentsDuring the VisitQuestions to AskAfter the VisitMaking Your Decision

introductionMany Choices, Many FeelingsMany parents just like you face the challenge of finding child care.For most families, child care is a necessity. Finding child care thatmeets your needs is a big responsibility.We hope this book will ease your worries by providing informationand support to help you find child care that provides peace of mindfor you and a nurturing and loving environment for your child. Highquality child care offers more than just a safe place for children; ithas a positive effect on your child’s early development. It also setsthe foundation for positive relationships and a lifetime of learning.It is hard to think about separating from your child when you have togo to work or school. You might worry that your child will not get thebest care or your child might develop a stronger bond with the childcare provider than with you. You might be concerned that your childwill not be able to tell you if something is not quite right about herchild care program.

These feelings are completely normal. As a loving and nurturing parent,you want the very best for your child and these feelings of anxiety comefrom your natural desire to protect your child.At Child Action, Inc., we can help you find child care near your home,school or job. We can talk with you about the kind of child care you needand help you find the best care possible.This booklet will help you: Understand your child care needs Consider your options Recognize high quality child care Find programs in your area Understand your rights Find help with the cost of child care Learn vocabulary specific to child care(Terms in bold are defined in the Glossaryon pages 36-37.)High Quality Child CarePage

section1Balancing Your Family NeedsYou have probably been doing a lot of thinking about the ways you canarrange your child care needs. Do you have friends or family who canhelp care for your child? Can you adjust your work or school schedule,reduce your work hours, or alternate work and child care responsibilitieswith your significant other?Consider how each option will affect your family life. For example, ifyou work less, how will that change your long-term career choices?How will you feel if you cannot contribute as much to your familyincome? The answers to these questions will depend on yourpersonality, values and needs.Talk about this decision with people you can trust: friends, family,or the staff members at Child Action, Inc. Use the Basic BudgetWorksheet (see pages 38-39) to help you find out how differentchoices will affect your finances.

Flexible Work OptionsWhat isPaiThere are many different ways employers can give you the flexibility youneed to work and take care of your family. You may be able to work morehours each day, but fewer days per week, do some of your work fromhome, or work during noneave?traditional hours. Yourily Lmemployer may allow youFadto use vacation and sickIf you are the parent of atime by the hour insteadnewborn or newly adopted child,of by the day so you canthere are state-sponsored Paid Familyattend to your familyLeave options that can help you takeneeds without missing atime off to bond with your child. Paid Familyfull workday. Part-timeLeave may be paid to workers whohours and job sharing canlose pay when they take time off workalso reduce the number ofto care for a seriously ill familyhours you work per week.member or bond with a new child.For more information about PaidFamily Leave in California,visit www.edd.ca.govTalking to Your Employer About Flexible Work Options Before you ask, decide what you need and why.Improve your job performance before asking for a flexibleschedule.Find out if other employees at your workplace have flexible workarrangements.Join forces with other workers who are seeking flexible workschedules - there is strength in numbers.Anticipate the reasons why a supervisor might say no, andprepare responses.Explain how flextime will improve your ability to do your job.Suggest a trial period.Discuss ways to measure the success of your plan.Put your proposal in writing.Be willing to compromise.Source: www.abcnews.com and www.familiesandwork.orgHigh Quality Child CarePage

section2What Makes a High QualityChild Care Program?High quality child care programs provide a safe and nurturing placefor children to play and grow, through activities that help childrendevelop physical, social, emotional, and intellectual skills.There are four main components of high quality child care: StaffLearning EnvironmentHealth & SafetyParent Involvement

Staff: The Foundation of High Quality Child CarePeople are the foundation of any child care program. When you visitprograms, look for staff members who truly enjoy caring for children andhave a background in child development. The staff members shouldalso have regular opportunities to attend training and professionaldevelopment classes.A Heart for ChildrenWhen a provider truly enjoys caring for children, she is warm andresponsive to their needs. Nurturing care shapes a child’s ability to learnand helps her develop a sense of trust and security.Look for providers who: Cuddle, touch, talk to and listen to children Show respect for children by responding to their feelings and needswith nurturing and acceptance Celebrate children’s new skills Use a respectful tone of voice and sit or kneel down to get on thechild’s levelA Heart for ParentsHigh quality providers want to develop apositive and respectful relationshipwith you, too. They will take thetime to get to know your family.Look for providers who: Talk to you on a regularbasis about your child’sdevelopment and learning Encourage you to visit theprogram any time your childis in care Encourage parentparticipation Share information aboutconferences, family nights,and community resources Are sensitive to the separationanxiety you and your child mayfeel in the beginningHigh Quality Child CarePage

TrainingHo w canmyder measureqov irpu?ityalHigh quality providers knowtraining is important. Lookfor providers who have abackground in early care andeducation or child development.Educated providers are moreprepared to understand theneeds of the children in theircare, have more knowledgeabout how children grow anddevelop, and have a moreprofessional approach to child care.Child care providers canmeasure and improve thequality of the care they provideby participating in anenvironmental assessment.Child care providers can alsodemonstrate high qualityby becoming anaccredited program.Ask how often the staff membershave the opportunity to attend additionaltraining and professional development classes. Ask if any staff membershave a Child Development Permit.Reliable and Consistent CaregiversA high quality child care program does a good job of hiring and keepingstaff members. You should look for programs that have low staffturnover. Turnover happens when one caregiver leaves and the programmust hire someone new. Ask potential providers how long the staffmembers have worked for the program.Consistent caregivers help your child develop positive relationshipsand confidence. Research has shown that nurturing care in the firstyears of life has a positive effect on children’s emotional and intellectualdevelopment.Environment: Where Play and Learning Come AliveA high quality environment should be warm and inviting for you andyour child, as well as safe, clean, and well organized. Most of all, theenvironment should give your child the opportunity to play in manydifferent ways.Play helps children learn to solve problems, make decisions, and practicenew skills. The provider should offer free access to a variety of materialsand activities so children with different learning styles and abilities canfind activities they enjoy. A high quality child care environment will havetwo important components to support play: the physical environment andthe emotional atmosphere.Page 10High Quality Child Care

The Physical Environment: Hands-On Fun and LearningInside, the main activity space should be cheerful and welcoming. Thereshould be enough space to play on the floor, with child-sized furniture,and quiet areas where children can relax. Play areas should be acomfortable temperature and well lit. Look for inviting, well-organizedplay areas including: A dramatic play area with a variety of materials including dress-upclothes, props, dolls and puppets Hands-on activities that encourage children to use their five sensesto learn about plants, animals and nature Activities that help children practice their fine motor skills: drawing,using a spoon or fork, putting together puzzles, cutting with scissors,and learning to button, zip and tie shoes A wide variety of books in all areas of the programOutside, children should have the opportunity to run, jump, and climb.You should see shaded areas, places to sit down, and access to drinkingwater. For safety, there should be 6 inches of cushioning material suchas sand or woodchips under swings, climbing structures and slides. Highquality outdoor environments have: Natural objects like rocks, trees, plants, or a garden Sand and water play areas Equipment including bikes, wagons, and balls Places to climb Fences or naturalbarriers that keepchildren away fromstreets and otherhazardsHigh Quality Child CarePage 11

The Emotional Atmosphere: A Welcoming Place for All ChildrenA high quality program provides a balance of activities each day, givingchildren choices, celebrating the diverse cultures in the community, andoffering positive discipline to help children understand what is expectedof them.Daily routines and schedules create a sense of order and help childrenfeel more secure and independent, because they know what to expect. Ahigh quality child care program will have a posted schedule of activitiesand the provider will ask the children for input about activities. Ask to seea copy of the activity schedule.A creative curriculum gives children a chance to discover the worldaround them. The environment should be a good match for your child’sage and stage of development. Look for: Children who seem comfortable, happy, active, and engaged in whatthey are doing Daily sensory activities like sand and water play and exploration oftextures and tastes Daily music activities (singing, playing instruments, listening to music,dancing) Hands-on opportunities to explore numbers, quantity, size, and shapeThere are many ways a high quality child care provider can help yourchild develop friendships and understand the world around her. Warmand responsive relationships will help your child develop trust and helpher learn to understand and manage her own feelings and needs. A highquality child care program will use toys, materials, art, and photographsthat reflect different cultures and different types of families. Look fora program that teaches children acceptable behavior and gently usesredirection when they forget. Activities that promote understanding andacceptance help your child learn to make friends with children of differentbackgrounds and abilities.Positive DisciplineWhen discipline is necessary, a high quality provider should work withchildren in positive ways. Look for a provider who notices and praiseschildren when they share, help one another, and work together. Ahigh quality provider should explain rules to children in simple andpositive ways (“walk in the room” instead of “no running”). He shouldhave realistic expectations about children’s behavior based on what isappropriate for their stage of development.Page 12High Quality Child Care

Close supervision is important, but children also need time to explorewithout being told “no” all the time. Providers should gently redirectchildren to appropriate activities so children learn what they can do, ratherthan what they cannot do. There should be enough toys and materialsso children do not have to compete for them. The provider should helpchildren use their words to express their feelings when conflicts arise. Talkwith potential providers about the methods of discipline they use so youcan decide if their discipline practices fit with your beliefs.Please note: California Licensing standards do not allow child careproviders to use physical punishment or any other type of punishmentthat interferes with a child’s personal rights (food, toileting or rest).Health & Safety: Preventing Illness and Injuryfor Children and StaffAn organized and well-maintained child care program keeps children,and the adults who care for them, comfortable, healthy, and safe. Themain components are: Supervision of children Staff training Nutrition Hygiene Emergency proceduresSupervision of ChildrenHealth and Safety Trainingfor StaffIn California, providers working inchild care centers and family childcare homes must take 15 hours oftraining about health and safety.This training must include PediatricFirst Aid, Pediatric CPR, andPreventive Health Practices.SmokHigh quality providers should carefully supervise childrenin all areas of the program. Observe different areas (outdoors,restrooms) and routines (mealtimes, free play, and activity time) to makesure that the provider keeps children in sight at all times. Licensed childcare providers must have theChild Carecorrect number of staff necessaryeerFto supervise the children. This iseHealth andcalled the staff-to-child ratio.Safety Code Section1596.795(a) states: “Thesmoking of tobacco in a privateresidence that is licensed as afamily child care home shall beprohibited during the hours ofoperation as a family day carehome and in those areas of thefamily day care home wherechildren are present.”High Quality Child CarePage 13

Nutrition, Meals, and SnacksAt meal times, children do more than just eat. They explore differenttextures of food and develop hand-eye coordination as they learn to pickup their food, use a spoon or fork, and serve themselves. In high qualityprograms, adults and children eat together, family style, and conversationis encouraged. Pleasant, relaxed meal times set the foundation for goodnutrition and healthy habits. If a program provides meals or snacks, theyshould be nutritionally balanced. Ask if the program accommodatesspecial diets, if necessary. Look for a posted menu.High quality providers will also: Work with you to introduce your child to new foods Serve foods that are safe for young children Model healthy eating habits Post up-to-date information about children’s allergies anddietary restrictions Offer healthy snack and lunch ideasIf you are breastfeeding, look for a provider who has an open door policyand offers you a clean, comfortable place to nurse your child. Supportivechild care providers will also know how to store and serve breastmilk soyour baby can have the advantages of breastfeeding even when youcannot be there.Health and HygieneThe provider should offer prompt and gentle care when a child is hurt orsick. She should have a plan to determine when to notify a parent if a childis ill and when a child may need to go home. High quality providers willalso have set guidelines that will explain when a child is well enough toreturn to the child care program. If a provider must give a child medicationduring the day, she will be sure to store it out of the reach of children andmake sure she understands when and how to givethe medication.Good hygiene and cleanlinessthroughout the program help keepthe children and staff healthy.Look for clean tables, floors andtoys. The facility should haveseparate spaces for sleeping, eating,diapering, toileting and play. Look forrunning water, soap and towelswithin easy reach. Watch to seeif the staff and children washtheir hands regularly.Page 14High Quality Child Care

During diaper changes, providers can talk, sing a song, or play peeka-boo with your child. When caregivers approach diapering positively,children learn that body functions are a normal part of everyday life.Caregivers may also partner with parents to develop a plan for toiletlearning.Emergency ProceduresLicensed child care providers are required to have written emergencyand evacuation plans. Ask how often the program conducts fire anddisaster drills. Find out how the provider would contact you in the eventof an emergency. A high quality child care program will have: Well-stocked first aid kits Emergency supplies Staff trained in CPR and first aid on site at all times Up-to-date emergency contact information for each child Posted emergency evacuation plansThe Parent-Provider Relationship:Building a PartnershipDeveloping a good parent-provider relationship takes commitment,dedication and communication. Together you can build a wonderfulsupport system. When you have a strong relationship with your child careprovider, it is easier to talk about your child’s experiences and feelings.High quality child care providers recognize that you, your family, andyour culture are the biggest and most important influences on yourchild. Providers should welcome and encourage your participation.Look for providers who keep you informed through one-on-one contact,newsletters and meetings. Spend some time seeing what your childdoes, who she plays with and how the provider cares for her. You canalso participate by: Making toys, games, or favorite foods Attending parent meetings Visiting for lunch or field trips Helping on weekend work crews Serving on the Board of Directors or Parent Advisory CommitteeTogether, you and your provider can make child care a positive part ofyour family!High Quality Child CarePage 15

section3Child Care ChoicesThere are different types of child care programs available in thecommunity. Some programs are “licensed” which means they mustfollow state health and safety regulations (see page 27 for moreinformation). There are other types of child care arrangements thatdo not require a license, these programs are called “license-exempt”programs. All licensed programs must follow specific staff-to-childratios. These ratios determine the number of children each adultmay care for and limits the total group size.Licensed ProgramsThere are two different kinds of licensed programs: Family Child Care Homes Child Care Centers

Family Child Care HomesA family child care home provides care in a family-like setting for smallgroups of children. Many of these providers are parents who decided tostart a family child care home so they could care for their own childrenwhile earning a living at the same time.Family child care providers are required to have 15 hours of healthand safety training, including Pediatric CPR, Pediatric First Aid, andPreventive Health and Safety. In addition, they must pass a backgroundcheck and have a tuberculosis clearance. They are not required totake college courses in child development; however, some providersvoluntarily take these kinds of classes. Child Action, Inc. also providesfree training to family child care providers. Ask potential providers abouttheir education and training background.Sacramento County issues licenses to family child care providers. Thereare two types of licenses for family child care homes, a small license anda large license.For a small license, one adult may care for: 4 infants; or 6 children with no more than three infants; or 8 children with no more than two infants, when at least two childrenare six or older and attend kindergarten or elementary schoolFor a large license, one adult plus an assistant may care for: 12 children with no more than four infants; or 14 children with no more than threeinfants, when at least two children aresix or older and attend kindergartenor elementary schoolPlease note: These ratios mustinclude the provider’s and/orassistant’s children (underage 10) in care.High Quality Child CarePage 17

Kn o wChild care centers are programs licensed bythe state to care for groups of 12 childrenor more. Private businesses, colleges,community agencies, city government andother types of organizations run theseprograms. Child care center staff arerequired to take college courses in thefield of child development. In addition, theymust pass a background check and have atuberculosis clearance. Child care centersmust meet building, fire and zoning codes.bChild Care Centersoreefyou go.We stronglyencourage you tocheck a child careprovider’s licensinghistory. Pleasesee page 27 fordetails.For a private child care center, governed by Title 22 of the CaliforniaHealth and Safety Code, the staff-to-child ratio is: Infants (birth to two years): One adult for every four infants. Toddler (18 months to 30 months): One teacher for every six toddlersor one teacher and one aide for 12 toddlers. Preschool (two to five years): One teacher for every 12 children or 1teacher and 1 aide for 15 children or one teacher and one aide (whomeets specific education and continuing education requirements) for18 children. School-age (kindergarten to 12 years): One teacher for every14 children or one teacher and one aide for 28 children.For a state- and/ or federally-funded child care center, governed by Title5, of the California Department of Education Code of Regulations, thestaff-to-child ratio is: Infants (0-18 months): One adult for every three infants. Toddler (18 months to 36 months): One teacher for every fourtoddlers. Preschool (three to five years): One teacher for every eight children School-age (kindergarten to 14 years): One teacher for every14 children.Page 18High Quality Child Care

License-Exempt CareExamples of different types of license-exempt care: A person you hire to provide child care in your home (nanny, au pair) A drop-in child care program at a health club Some youth recreation programs and day camps Care by family, friends & neighbors (caring for children from oneother family) Parenting groups/parent co-opsAfter-school Enrichment ProgramsState and county licensing officials do not inspect these types of childcare arrangements for basic health and safety standards. Some of theseprograms may voluntarily develop their own standards of care. Forexample, programs run by school districts and recreation programs mayimpose their own staff requirements, background checks, and trainingrequirements; however, these providers are not required to do so. If youselect a license-exempt child care program for your child, please askabout their complaint policies and procedures. If you would like moreinformation about complaint procedures for license-exempt care, pleasecontact Child Action, Inc. at (916) 369-0191.TrustLineTrustLine is California’s registry of in-home child care providers, tutorsand in-home counselors who have passed a background screening.All caregivers listed with TrustLine have a fingerprintclearance through the California Department of Justice.This means they have no disqualifying criminalconvictions or substantiated child abuse reportsin California. The California Department of SocialServices and the California Child Care Resourceand Referral Network administer TrustLine. CallChild Action, Inc. at (916) 369-0191 to find outhow your provider can register with TrustLine orvisit their website at trustline.org.All child care providers working in licensed childcare centers and family child care homes have togo through a similar screening process. TrustLineis updated and providers are removed from theregistry if they commit a disqualifying crime.High Quality Child CarePage 19

section4Child Care and Your Child’sDevelopmental NeedsInfants and ToddlersInfants and toddlers discover the world using their five senses.They are learning to trust others, gain control over their bodies andinteract with the world around them.Look for providers who engage infants and toddlers with nurturingphysical contact and gentle conversation when looking at booksor playing simple games like peek-a-boo. High quality caregiversshould respond to your child’s verbal cues, help him name objectshe sees, and label his feelings. During mealtimes, providers shouldhold infants or sit with toddlers.

A high quality infant and toddler environment should give young childrenthe opportunity to explore activities that allow them to crawl around andthrough things, creep, pull up to a stand, and play with toys that introducecause and effect. Different textures, tastes, sounds, sights, and smellshelp children discover and understand the world around them.The provider should place infants to sleep on their backs at nap time.The provider should be responsive to the children’s individual needs forsleep and provide nap time rituals (soft music, comfort items, familiarblankets, and calming stories) to help children relax and get cozy.PreschoolChildren in preschool are becoming more independent and selfconfident. They are curious about the world. Look for a child careprogram that offers activities that encourage preschoolers to cooperate,make friends, follow routines, and be part of a group. They enjoy problemsolving and asking questions. Activities like sorting, classifying, countingand making patterns help preschoolers develop their thinking skills.Opportunities to communicate with others, participate in conversations,understand written words, recognize letters, and begin writing helppreschoolers develop their language and communication skills.Preschoolers also enjoy activities that develop their coordination andphysical skills. Balancing, jumping, running, and catching increase theirgross motor skills and tasks such as buttoning, stringingbeads, cutting, drawing and writing helpdevelop their fine motor skills.As your child grows, he mayoutgrow his needfor a nap.During naptime,providers shouldlet children whodo not nap listento music or storieson headphones,play quiet games,look at books orhave supervisedoutdoor playtime.High Quality Child CarePage 21

School-AgeSchool-age children are developing their independence and skills. Lookfor programs that allow your school-age child to follow her interests andnatural abilities to help her feel successful and build her self-esteem.School-age children need down time after school to relax and socializewith friends. Quality providers should encourage positive developmentin your school-age child by offering activities that promote cooperation,friendship, and responsibility.Sports and games relieve stress and develop children’s physicalabilities. School-age children also enjoy activities that involve hand-eyecoordination and fine motor skills like sewing, weaving, beadwork andother crafts. Homework support, trivia, brainteasers, and other skillbased games like chess and checkers help your child develop thinkingskills.Many school-age child care programs operate on school grounds. If theprovider operates off grounds, find out if the program offers transportationto and/or from school. The provider may walk children to and from schoolor pick up children by van from several local schools. Ask if there are anyadditional costs for transportation services. Some local schools offer freeafter-school enrichment programs to provide supervised activities whenthe school day is done. Call Child Action, Inc. at (916) 369-0191 for moreinformation about child care options for your school-age child.Mixed Aged GroupsFamily child care homes may care for children of different agestogether in a group. This type of care helps children develop a senseof community because it includes children at various stages ofdevelopment, with different interests and skills. Children can developtheir self-esteem, and learn empathy and patience, while helping others.This type of environment is an option if you are looking for a child caresetting where you can keep siblings together.High quality care for mixed age groups should have: Enough space so each age group has room to play Effective barriers to separate babies from rough and tumble play Different types of activities to meet the needs of each age group Inclusion of infants or crawlers in the group whenever possible Caregivers who engage the older children in activities while youngerchildren nap Open-ended toys such as blocks, Lego and other multiple useitems for a variety of age groupsPage 22High Quality Child Care

Children with Special NeedsYour child may have behavioral, developmental, health or mobility needsthat require special consideration when you are choosing a child careprogram. A high quality child care program should give all children theopportunity to feel accepted. At Child Action, Inc. we can help you findchild care providers who will be responsive to your child’s needs. Wealso provide training, equipment and other resources for parents andproviders caring for children with special needs. See page 25 for moreinformation about Enhanced Referrals for children with special needs.Inclusion is the philosophy that children with special needs should havethe opportunity to participa

n Many Choices, Many Feelings Many parents just like you face the challenge of finding child care. For most families, child care is a necessity. Finding child care that meets your needs is a big responsibility. We hope this book will ease your worries by providing information and support to help you find child care that provides peace of mind

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