Iron Mountain Overview - Ohio

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Iron Mountain OverviewIron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce thecosts and risks associated with information protection and storage. We offer comprehensiverecords management and data protection solutions, along with the expertise and experienceto address complex information challenges such as rising storage costs, litigation, regulatorycompliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner tomore than 120,000 corporate clients throughout North America, Europe, Latin America andAsia Pacific. For more information, please visit our Web site at www.ironmountain.com.Solution CategoriesIron Mountain offers a comprehensive array of records management, secure shredding anddigital information protection and storage solutions to help companies reduce costs andmanage risks.Records Management ServicesRecords ManagementAccutrac SoftwareeRecords ManagementIron Mountain Discovery Service (Stratify )Domain Name ManagementCompliant Records Management ProgramsRecords Management ConsultingDocument Management SolutionsFulfillment ServicesHealth Information Management ServicesFilm and Sound ArchiveEnergy Data ServicesInformation DestructionSecure ShreddingDataDefense Decru Encryption ServicesCompliant Shredding ProgramsData Protection and Recovery ServicesOff-Site Tape VaultingServer Data ProtectionPC Data ProtectionTechnology EscrowE-mail ContinuityDisaster Recovery Support Services1 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

The Numbers Tell the StoryThe result of our focused approach has been nothing short of remarkable. Over 1,000 record centers and data vaults comprising 64 million square feet worldwide 335 million cubic feet of hard copy records stored Over 10 million linear feet of medical records under management 60 million pieces of data stored in highly secure data protection vaults 1.4 petabytes of mirrored digital data Over 2.5 million PCs backed up/70 million digital files restored to date Over 120,000 customer accounts and growing daily 3,500 vehicles making 18 million trips a year worldwideIron Mountain takes great pride in its tremendous financial stability and consistently strongperformance. We are built on a highly recurring revenue model that boasts 76 consecutivequarters of storage revenue growth. Our stable and very predictable revenue streams and thecash flows they generate, allow us to make significant investments in new products andservices and increased security to better protect and store our customers’ information.Facts: Became public in 1996 (Ticker Symbol IRM)Currently ranked number 722 on the Fortune 1000More than 2.7 billion of revenues in 2007More than 5 billion in total assetsIron Mountain LocationsIron Mountain has a global network with local service. Promoting consistency across mediaand geographies, we service 39 countries on 5 continents.2 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

Renewal Schedule A:PROGRAM PRICING SCHEDULERecords Management and Secure ShreddingThis Records Management and Data Protection Pricing Schedule is incorporated into andmade part of the Customer Agreement (“Agreement”) between Iron Mountain InformationManagement, Inc., (the “Company” or “Iron Mountain”) and Ohio Office of ProcurementServices, (the “Customer”).Please see our Customer Information Center at cic.ironmountain.com for a Glossary withdefinitions of the terms used in this Pricing Schedule and more detail regarding our services,standard processes, and billing practices. In addition, restrictions apply to volume and/or statedtimeframes for some service transaction types and these may be found in the Glossary undereach service type.This Records Management and Data Protection Pricing Schedule supersedes and terminatesany prior Records Management and Data Protection Pricing Schedule and/or Schedule Aexisting between Iron Mountain and the Customer for the accounts noted below.Ohio Office of Procurement ServicesDistrict Name/Number: Columbus - 03222 Customer No. MultipleEffective Date: April 1, 2011Standard Storage and ServicesSTORAGEDescription Carton StorageEffectivePricePer 0.138 BoxPROGRAM MANAGEMENT SERVICES — RECEIVING AND ENTERINGDescription 3 Receiving and Entering - Carton 2011 Iron Mountain Incorporated. All Rights ReservedEffectivePrice 1.50PerBox(800) 899-IRON www.ironmountain.com

PROGRAM MANAGEMENT SERVICES — RETRIEVALS/REFILESDescriptionEffectivePricePer Regular Retrieval - Carton 1.80Box Regular Retrieval - File from Carton 1.75File Regular Refile - Carton 1.80Box Regular Refile - File to Carton 1.75FilePROGRAM MANAGEMENT SERVICES — PERMANENT WITHDRAWALDescription Permanent Withdrawal - CartonEffectivePrice 2.00PerBox plus RegularRetrieval ChargePROGRAM MANAGEMENT SERVICES — TRANSPORTATION SERVICESDescriptionEffectivePricePer Next Day Delivery 18.00TransportationVisit plusHandling Charge Regular Pickup 18.00TransportationVisit plusHandling Charge Handling Charge 0.60BoxEffectivePricePerPremium Storage and ServicesPROGRAM MANAGEMENT SERVICES — RETRIEVALS/REFILESDescription4 Rush Retrieval - Carton 3.30Box Rush Retrieval - File from Carton 3.55File Regular Interfile - Carton 2.50Each 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

PROGRAM MANAGEMENT SERVICES — TRANSPORTATION SERVICESDescriptionEffectivePricePer Half Day Delivery 40.00TransportationVisit plusHandling Charge Rush Delivery - Business Day 80.00TransportationVisit plusHandling Charge Rush Delivery - Weekends/Holidays/After Hours 186.91TransportationVisit plusHandling Charge Rush Pickup - Business Day 80.00TransportationVisit plusHandling ChargePROGRAM MANAGEMENT SERVICES — INDIVIDUAL LISTING OF FILESDescription Individual ListingEffectivePricePer 1.00FileEffectivePricePerPROGRAM MANAGEMENT SERVICESDescription Labor 36.50HourCustom Storage and ServicesSTORAGEDescription 5 Storage Minimum 2011 Iron Mountain Incorporated. All Rights ReservedEffectivePrice 50.00PerMonth(800) 899-IRON www.ironmountain.com

Schedule A:PROGRAM PRICING SCHEDULERecords Management Definition of ServicesStorageStorage at Iron Mountain facilities of Customer records (“Deposits” or “Items”).Storage charges are billed monthly in advance.Program Management ServicesRegular Services are provided between 8:00 AM and 5:00 PM, local time, Monday throughFriday, excluding holidays. Receiving and EnteringReceipt of new Cartons for storage. Retrievals/RefilesTemporary removal of Items from, or return of Items to, storage. Retrieval service may be “Regular”or “Rush.” Permanent WithdrawalRetrieval, documentation, and preparation at Iron Mountain loading dock for permanent removal ofItems stored at Iron Mountain facilities. Individual Listing of FilesData entry of file descriptions into Iron Mountain database.Management Services are billed monthly in arrears.Additional Services beyond those listed in this Pricing Schedule are available. For servicedescriptions, please go to Additional Services at tion Services Next Day DeliveryOrder by 3:00 PM for delivery next Business Day. Half Day DeliveryOrder by 10:00 AM for delivery same Business Day; or Order by 3:00 PM for delivery nextBusiness Day by 12:00 PM.6 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

Rush Delivery, Business DayDelivery within 3 hours of placement of Order (for Orders received not later than 2:00 PM) on aBusiness Day. Rush Delivery, Weekends/Holidays/After HoursDelivery within 4 hours of placement of Order. Regular PickupPickup orders placed before 4:00 PM on a Business Day will be picked up within the following twoBusiness Days. Rush Pickup, Business DayPickup orders placed before 4:00 PM on a Business Day will be picked up on the followingBusiness Day.7 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

Renewal Schedule A:PROGRAM PRICING SCHEDULEData Protection and Recovery ServicesNON-SMB-R 01-09This Pricing Schedule is incorporated into and made part of the Customer Agreement (the“Agreement”) between Iron Mountain Information Management, Inc., (“Iron Mountain”) andOhio Office of Procurement Services, (“the Customer”).Please see our Customer Information Center at http://cic.ironmountain.com/dataprotection/ fora Glossary with definitions of the terms used in this Pricing Schedule and more detail regardingour services, standard processes, and billing practices. In addition, restrictions apply to volumeand/or stated timeframes for some service transaction types and these may be found in theGlossary under each service type.This Data Protection and Recovery Services Pricing Schedule supersedes and terminates anyprior Data Protection and Recovery Services Pricing Schedule and/or Schedule A existingbetween Iron Mountain and the Customer for the accounts noted below.Ohio Office of Procurement ServicesDistrict Name/Number: Columbus - Dublin, OH 44241 Effective Date: April 1, 2011Customer No. MultipleSub Account Locations — See Affiliate ML-1 for additional designated locations to be serviced.Backup Tape Vaultingf TRANSPORTATION SERVICESScheduled Service — Scheduled Pickup/Delivery services are provided during RegularBusiness Hours (local time) during Business Days, excluding Holidays.DESCRIPTION8 PRICEPERCODE Scheduled Service 22.83TripTRANSTR100 Scheduled Same Place/Same Floor 10.00TripTRANSTR120 Scheduled Same Building/Campus 15.00TripTRANSTR110 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

Special Service — Pickup/Delivery service initiated to occur within a specific timeframe ofrequest for service from Customer’s Authorized Representative. Charges for Special Serviceare in addition to the Scheduled Service trip charge.DESCRIPTIONPRICEPERCODE MileTRANSTBD3 Standard Special (24 hours) Critical Special (3 hours) 125.00 Holiday Service Premium 80.00 Out of Service Territory Premium (50 Miles) 1.25Transportation Services are billed monthly in arrears.f VAULTINGThe service of storing media Items at an Iron Mountain facility. See specific container sizedescriptions in the Cost Estimate.DESCRIPTIONPRICEPERCODE Slotted Media - Active 0.24SlotVAULTA1000 Slotted Media - Round Reel 1.25SlotVAULTAR000 Closed Container (Small) 8.82ContainerCONTSMALL Closed Container (Medium) 12.00ContainerCONTMED Closed Container (Large) 21.79ContainerCONTLARGE Closed Container (X-Large) 21.79ContainerCONTXL Closed Storage Cabinet 93.37ContainerCABINET Transport Container 6.25ContainerTRANSCONT Transport Cart 136.00CartTRANSCART Closed Cart 150.00CartCCARTSStorage services are billed monthly in arrears.9 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

f MEDIA MANAGEMENT SERVICESServices are provided during Regular Business Hours (local time) during Business Days,excluding Holidays.DESCRIPTIONPRICEPERCODE Closed Container/Cart Handling 1.50ItemHANDL03000 Transport Container Handling 1.50ItemHANDL04000 Media Handling - Active(with electronic file) 0.10ItemHANDL01000Media Handling - Active(without electronic file) 0.10ItemHANDL07000PERCODEAcct NumberNOITMMINBL f OTHER MONTHLY FEESDESCRIPTION Minimum Monthly FeePRICE 180.00Additional Services beyond those listed in this Pricing Schedule are available. For servicedescriptions, please go to Additional Services ional/.10 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

ConclusionYour records tell the story of your business and have operational, financial and legal value.Yet they also represent risks, costs and management challenges. In addition to risingstorage, labor and administrative expenses, today's changing legal climate brings liability —tough enforcement of new regulations adds a litigation-readiness focus to the complexity ofrecords management.As this proposal demonstrates, Iron Mountain has the expertise, the resources and theexperience to solve State of Ohio's unique challenges. Our professional, proven, costeffective records management services have been tailored to address your specific needs.Iron Mountain can provide you with: Responsive local service Proven technology Deep records management expertise Proactive account management National account capabilities Real estate and facilities resources Economies of scale Highly trained and dedicated professional staffCustomers choose Iron Mountain for one reason above all: value. This value extendsbeyond storage and management services; it rests with the confidence of knowing you haveentrusted your records to the industry leader. Customers know Iron Mountain is committed toa long-term business relationship. Iron Mountain is here with answers for your records andinformation management needs today, and we will be here to help you with your challengesof tomorrow.11 2011 Iron Mountain Incorporated. All Rights Reserved(800) 899-IRON www.ironmountain.com

Half Day Delivery 40.00 Transportation Visit plus Handling Charge Rush Delivery - Business Day 80.00 Transportation Visit plus Handling Charge Rush Delivery - Weekends/Holidays/After Hours 186.91 Transportation Visit plus Handling Charge Rush Pickup - Business Day 80.00 Transportation Visit plus Handling Charge .

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