ReadyNAS Remote User Manual - Netgear

ReadyNAS RemoteAllow Cloud Users to Access Your ReadyNAS SystemBefore you can remotely access your ReadyNAS system using the ReadyNAS Remoteclient, you must first grant access to Cloud users.Cloud users are ReadyNAS Remote or ReadyCLOUD accounts. To grant access to a Clouduser, you must add the user’s ReadyNAS Remote or ReadyCLOUD account to a remoteaccess list on your ReadyNAS System.The following sections explain how to grant access to Cloud users on various ReadyNASsystems.For more information about ReadyCLOUD, visit https://readycloud.netgear.com.Allow Cloud Users to Access Your ReadyNAS OS 6 SystemTo access your ReadyNAS system from your remote device (computer, smartphone, ortablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set UpReadyNAS Remote on Your ReadyNAS on page 7.)Next, you must install the ReadyNAS Remote client software on each device that willremotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Clienton Remote Devices on page 8.)Then, you can add Cloud users to your ReadyNAS system. Cloud users can access yourReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts. To add a Cloud user to your ReadyNAS OS 6 system:1. On the local admin page for your ReadyNAS OS 6 system, select Cloud CloudUsers.2. Click the Invite User button next to the Cloud Users list.Getting Started11

ReadyNAS RemoteA pop-up screen displays.3. Enter the email address of the person to whom you want to grant access.4. Click the Search button. If that person has a ReadyNAS Remote or ReadyCLOUD account, that person’s username appears in the search results list. Select the person’s user name and click theInvite button. That person’s user name appears in the Cloud Users list with a usericon. If that person does not have a ReadyNAS Remote or ReadyCLOUD account, you areprompted to send the person an invitation to create a ReadyNAS Remote account.That person is added to the Cloud Users list with an envelope icon. When the newuser creates a ReadyNAS Remote account, the envelope icon changes to a usericon.Cloud users have access to your ReadyNAS system through their ReadyNAS Remote orReadyCLOUD account.For information about accessing your ReadyNAS system using ReadyNAS Remote, seeChapter 2, Remote Access to Your ReadyNAS.Getting Started12

ReadyNAS RemoteAllow Cloud Users to Access Your RAIDiator 5.3 SystemTo access your ReadyNAS system from your remote device (computer, smartphone, ortablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set UpReadyNAS Remote on Your ReadyNAS on page 7.)Next, you must install the ReadyNAS Remote client software on each device that willremotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Clienton Remote Devices on page 8.)Then, you can add Cloud users to your ReadyNAS system. Cloud users can access yourReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts. To add a Cloud user to your ReadyNAS RAIDiator 5.3 system:1. In Dashboard, select Configure System Settings Remote Access.2. Click the button at the top of the Access List.A pop-up screen displays.3. Enter the email address of the person to whom you want to grant access.4. Click the Search button.Getting Started13

ReadyNAS Remote If that person has a ReadyNAS Remote or ReadyCLOUD account, the person’s username appears in the Search Result list. Select the person’s user name and click theAdd button. That person’s user name appears in the Access List with a user icon. If that person does not have a ReadyNAS Remote or ReadyCLOUD account, you areprompted to send the person an invitation to create a ReadyNAS Remote account.That person is added to the Access List with an envelope icon. When the new usercreates a ReadyNAS Remote account, the envelope icon changes to a user icon.Users on your Access List have access to your ReadyNAS system through their ReadyNASRemote or ReadyCLOUD account.For information about accessing your ReadyNAS system using ReadyNAS Remote, seeChapter 2, Remote Access to Your ReadyNAS.Allow Cloud Users to Access Your RAIDiator 4.1 or 4.2SystemTo access your ReadyNAS system from your remote device (computer, smartphone, ortablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set UpReadyNAS Remote on Your ReadyNAS on page 7.)Next, you must install the ReadyNAS Remote client software on each device that willremotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Clienton Remote Devices on page 8.)Then, you can add Cloud users to your ReadyNAS system. Cloud users can access yourReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts. To add a Cloud user to your ReadyNAS RAIDiator 4.1 or 4.2 system:1. Access the web-based management interface for your ReadyNAS system: If your ReadyNAS system is running RAIDiator 4.1, in FrontView, select Services Installed Add-ons. If your ReadyNAS system is running RAIDiator 4.2, in FrontView, select Add-ons Installed.Getting Started14

ReadyNAS RemoteA list of add-ons that are installed on your ReadyNAS system displays.2. Scroll to the ReadyNAS Remote add-on section.3. Click the Manage ReadyNAS Remote button.The following screen displays.4. In the Lookup field, enter the email address of a user with a ReadyNAS Remote orReadyCLOUD account and click the Find button.A pop-up window notifies you that the user was found.5. Click the OK button.The user is listed in the Found pane.6. Highlight the user in the Found pane and click the Add button.The user is moved to the Allowed pane.7. Click the Apply Settings button.Users in the Allowed pane have access to your ReadyNAS system through their ReadyNASRemote or ReadyCLOUD accounts.For information about accessing your ReadyNAS system using ReadyNAS Remote, seeChapter 2, Remote Access to Your ReadyNAS.Getting Started15

2.Remote Access to Your ReadyNAS2Once you set up ReadyNAS Remote on your ReadyNAS storage system and remote devices,you can use ReadyNAS Remote to access your storage system anywhere you have Internetaccess.ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS using thefamiliar Windows File Explorer or Mac Finder. To keep your information safe, data transfersbetween your remote device and the ReadyNAS system are encrypted.ReadyNAS systems running ReadyNAS OS 6 or RAIDiator 5.3 can also use the ReadyDROPfeature. ReadyDROP allows you to synchronize files in real time between your ReadyNASsystem and ReadyDROP-enabled remote devices.This chapter covers the following topics: Access Your ReadyNAS Using ReadyNAS Remote Use ReadyNAS Remote on a Mobile Device Use ReadyDROP16

ReadyNAS RemoteAccess Your ReadyNAS Using ReadyNAS RemoteYou can use ReadyNAS Remote to drag and drop files between your computer and yourReadyNAS system, even when your computer is not on the same LAN as your ReadyNASsystem. You can also use ReadyNAS Remote to access the web-based managementinterface for your ReadyNAS system.Use ReadyNAS Remote on a Windows ComputerReadyNAS Remote allows you to easily and securely access data on your ReadyNASsystem using the familiar Windows File Explorer.Access Your SharesAs long as you have Internet access, you can use ReadyNAS Remote to access shares(shared folders) on your ReadyNAS. To access your shares using ReadyNAS Remote on a Windows computer:1. Launch the ReadyNAS Remote client software on your computer.2. Right-click the ReadyNAS Remote icon in the system tray.3. From the pop-up menu that displays, select Log In.The ReadyNAS Remote icon blinks while the computer is connecting to the ReadyNASRemote servers and displays as blue when it is connected.4. Click the ReadyNAS Remote icon in the system tray.5. A list of your ReadyNAS storage systems displays.Remote Access to Your ReadyNAS17

ReadyNAS RemoteTip: You can also access your shares by right-clicking the ReadyNASRemote icon in the system tray and selecting Open Folder.6. Click the storage system that you want to access.7. Enter user or admin credentials for the selected system.Your shared folders open in Windows Explorer.You can now drag and drop files between your computer and your ReadyNAS storagesystem as though they were on the same LAN.Access Your System’s Management InterfaceYou can also use ReadyNAS Remote to access the web-based management interface foryour ReadyNAS system. To access the web-based management interface for your ReadyNAS system:1. Launch the ReadyNAS Remote client software on your computer.2. Right-click the ReadyNAS Remote icon in the system tray.3. From the pop-up menu that displays, select Log In.The ReadyNAS Remote icon blinks while the computer is connecting to the ReadyNASRemote servers and displays as blue when it is connected.4. Right-click the ReadyNAS Remote icon in the system tray.5. From the pop-up menu that displays, select ReadyNAS Admin.Remote Access to Your ReadyNAS18

ReadyNAS Remote6. From the drop-down menu that displays, select the system that you want to manage.A new browser window launches.An SSL certificate security warning displays in your browser. This warning ensures anencrypted authentication and secure access to the web-based management interface foryour system.7. Accept the certificate.A login prompt displays.8. Enter the admin credentials and click the Log In button.The web-based management interface displays in your browser.Remote Access to Your ReadyNAS19

ReadyNAS RemoteUse ReadyNAS Remote on a Mac ComputerReadyNAS Remote allows you to easily and securely access data on your ReadyNASsystem using the familiar Mac Finder.Access Your SharesAs long as you have Internet access, you can use ReadyNAS Remote to access shares(shared folders) on your ReadyNAS. To access your shares using ReadyNAS Remote on a Mac computer:1. Launch the ReadyNAS Remote client software on your computer.2. Click the ReadyNAS Remote icon in the system tray.3. From the drop-down menu that displays, select Shares.4. From the menu that displays, select the storage system that you want to access.5. Enter user or admin credentials for the selected system.A list of shared folders on the selected storage system displays.6. Select the shared folders you want to access and click the OK button.Your shared folders open in Finder.You can now drag and drop files between your Mac and your ReadyNAS storage systemas though they were on the same LAN.Remote Access to Your ReadyNAS20

ReadyNAS RemoteAccess Your System’s Management InterfaceYou can also use ReadyNAS Remote to access the web-based management interface foryour ReadyNAS system. To access the web-based management interface for your system:1. Launch the ReadyNAS Remote client software on your computer.2. Click the ReadyNAS Remote icon in the system tray.3. From the drop-down menu that displays, select Manage.4. From the menu that displays, select the storage system that you want to manage.A new browser window launches.An SSL certificate security warning displays in your browser. This warning ensures anencrypted authentication and secure access to the web-based management interface foryour system.5. Accept the certificate.Remote Access to Your ReadyNAS21

ReadyNAS RemoteA login prompt displays.6. Enter the admin credentials and click the Log In button.The web-based management interface displays in your browser.Use ReadyNAS Remote on a Mobile DeviceThe FTP file-sharing protocol must be enabled on the ReadyNAS system that you want toaccess from a mobile device (smartphone, tablet). For more information about how to enablefile-sharing protocols, see the software manual for your ReadyNAS system.Browse Files and Folders on Your ReadyNASThe following instructions describe using the iOS (iPhone) ReadyNAS Remote client tobrowse files and folders on your ReadyNAS. Instructions for Android phones are similar. To access your ReadyNAS using ReadyNAS Remote on an iPhone:1. Launch the ReadyNAS Remote app on your iPhone.2. If necessary, log in to ReadyNAS Remote.a. Tap the Settings button.Remote Access to Your ReadyNAS22

ReadyNAS Remoteb. Enter your ReadyNAS Remote or ReadyCLOUD account credentials and tap theSign On button.3. Tap the ReadyNAS Remote button.A list of the ReadyNAS systems to which you have access displays.4. Tap the ReadyNAS system that you want to access.Remote Access to Your ReadyNAS23

ReadyNAS RemoteA list of the shares on that ReadyNAS system displays. You can browse folders by tapping them. You can view or download files by tapping them.Copy Files and Folders to your ReadyNASThe following instructions describe using the iOS (iPhone) ReadyNAS Remote client to copyfiles to your ReadyNAS. Instructions for Android phones are similar. To copy files from your iPhone to a ReadyNAS system:1. Launch the ReadyNAS Remote app on your iPhone.2. If necessary, log in to ReadyNAS Remote.a. Tap the Settings button.Remote Access to Your ReadyNAS24

ReadyNAS Remoteb. Enter your ReadyNAS Remote or ReadyCLOUD account credentials and tap theSign On button.3. Tap the My Local Files button.A list of local file locations on your iPhone displays.4. Navigate to the file you want to copy.Remote Access to Your ReadyNAS25

ReadyNAS RemoteIn this example, a photo is selected.5. Tap the Upload button.6. Navigate to the folder on the ReadyNAS system where you want to copy the file.The file is copied to the specified folder on the ReadyNAS system.Use ReadyDROPReadyDROP allows you to synchronize files in real time between your ReadyNAS storagesystem and ReadyDROP-enabled remote devices. Any files that you put in a ReadyDROPfolder on your ReadyNAS system or on ReadyDROP-enabled remote devices aresynchronized automatically, in the background, as long as the devices have Internet access.Changes are synchronized to all of your ReadyDROP folders in the background, in real time.Note: ReadyDROP is only available for ReadyNAS systems runningRAIDiator 5.3 or ReadyNAS OS 6.Using ReadyDROP involves these high-level steps:1. Set up ReadyNAS Remote on your ReadyNAS storage system.See Set Up ReadyNAS Remote on Your ReadyNAS on page 7.2. Install ReadyNAS Remote client software on your computer.If you want, you can also install the ReadyNAS Remote client (app) on your smartphone.Remote Access to Your ReadyNAS26

ReadyNAS RemoteSee Install the ReadyNAS Remote Client on Remote Devices on page 8.3. Grant access to Cloud users.See Allow Cloud Users to Access Your ReadyNAS System on page 11.4. Enable ReadyDROP on your ReadyNAS storage system.See Enable ReadyDROP on page 27.5. Manage your ReadyDROP folder using the ReadyDROP portal or from aReadyDROP-enabled device.See Manage Files Using the ReadyDROP Portal on page 29 and Manage Files Using aReadyDROP-Enabled Device on page 32.After you follow these steps, your ReadyNAS system and your remote devices haveReadyDROP folders that begin to sync immediately in real time as long as the devices haveInternet access. When you add, delete, or edit files in the ReadyDROP folder on yourReadyNAS system, the changes are made in the ReadyDROP folder on all remote devices.When you add, delete, or edit files in the ReadyDROP folder on a remote device, thechanges are made in the ReadyDROP folder on your ReadyNAS system and any otherremote devices.Enable ReadyDROPReadyDROP uses ReadyNAS Remote technology. To use ReadyDROP, you must first setup ReadyNAS Remote (see Chapter 1, Getting Started).When you enable ReadyDROP on your storage system, a ReadyDROP folder is created onyour storage system. This folder synchronizes in real time between your ReadyNAS storagesystem, the ReadyDROP portal, and ReadyDROP-enabled devices.Enable ReadyDROP on a ReadyNAS OS 6 SystemReadyDROP is preinstalled on your ReadyNAS OS 6 system. To enable ReadyDROP:1. On the local admin page for your system, select Cloud Cloud Services.Remote Access to Your ReadyNAS27

ReadyNAS Remote2. Select the check box next to the ReadyDROP icon.3. (Optional) If you have more than one volume on your ReadyNAS system, specify thevolume on which you want to create the ReadyDROP folder.a. Click the ReadyDROP icon.b. Select Settings from the pop-up menu that displays.c. In the pop-up screen that displays, select a volume for the ReadyDROP folder.A ReadyDROP folder is created on that volume.Remote Access to Your ReadyNAS28

ReadyNAS RemoteEnable ReadyDROP on a RAIDiator 5.3 SystemReadyDROP is preinstalled on your ReadyNAS RAIDiator 5.3 system. To enable ReadyDROP:1. In Dashboard, select System Settings ReadyDROP.2. Set the On-Off slider so the slider shows the On position.A ReadyDROP folder is created on your ReadyNAS system.Manage Files Using the ReadyDROP PortalThe ReadyDROP portal is a web-based management interface for all of your synchronizedReadyDROP files.WARNING:If you add, create, or rename a file with the same name as anexisting file, your browser cannot warn you of the overwrite risk.The existing file is immediately overwritten.Remote Access to Your ReadyNAS29

ReadyNAS Remote To manage files using the ReadyDROP portal:1. Visit the ReadyDROP portal at https://readydrop.netgear.com/.2. Enter your ReadyNAS Remote user name and password and click the Log in button.Tip: If you created a ReadyCLOUD account, you can use your ReadyCLOUDcredentials to log in to ReadyDROP and ReadyNAS Remote. For moreinformation about ReadyCLOUD, visit https://readycloud.netgear.com.The ReadyDROP portal displays. Your ReadyDROP-enabled storage systems are listedon the left.3. (Optional) You can do any of the following: Create a folder.a. Click the icon() near the top right corner of the screen.Remote Access to Your ReadyNAS30

ReadyNAS RemoteThe New Folder pop-up screen displays. b. Enter a folder name and click the Create button.Delete a folder.a. Right-click a file or folder icon.b. From the menu that displays, select Delete.A pop-up screen displays asking you to confirm the delete command.c. Click the Yes button.The file is deleted. Copy a file or folder from your computer by dragging a file to the portal window anddropping it.Note: Your browser must support drag-and-drop capability. Upload files.a. Click the Upload icon() near the top right corner of the screen.The Upload file pop-up screen displays.b. Click the Browse button and na

If you want, you can also install the ReadyNAS Remote client (app) on your smartphone or tablet. See Install the ReadyNAS Remote Client on Remote Devices on page 8. 3. Grant access to Cloud users. See Allow Cloud Users to Access Your ReadyNAS System on page 11. 4. Use ReadyNAS Remote to remotely access your ReadyNAS.