Troubleshooting Guide Rev E 05-26-06 - RV Tech Library
Troubleshooting GuideTMSatellite Solutions for Mobile Markets11200 Hampshire Avenue South, Bloomington, MN 55438-2453Phone: (800) 982-9920Fax: (952) 922-8424www.kingcontrols.com1305 TROUBLESHOOTING GUIDE REV E
DIRECTV is a registered trademark of DIRECTV, Inc.Dish Network is an official trademark of Echostar Communications Corporation.Bell ExpressVu is an official trademark of Bell Canada.DVB is a trademark of the DVB Digital Video Broadcast Project (1991-1996)
TABLE OF CONTENTSSectionContentsPage1.INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22.WARRANTY INFORMATION and BLOCK TIMES . . . . . . . . . . . .3-43.9630 & 9630-LP AUTOSCAN . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19Part 1: Serial Number 169999 and lowerBasic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Wiring Diagrams and Keypad Flowcharts . . . . . . . . . . . . .10-13Part 2: Serial Number 170000 and higherBasic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Wiring Diagrams and Keypad Flowcharts . . . . . . . . . . . . .16-194.9702 & 9702-LP AUTOMATIC . . . . . . . . . . . . . . . . . . . . . . . . . .21-41Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Display and Programming Codes . . . . . . . . . . . . . . . . . . . . . .24Wiring Diagrams and Keypad Flowcharts . . . . . . . . . . . . .26-35Serial Number 169999 and lowerWiring Diagrams and Keypad Flowcharts . . . . . . . . . . . . .36-41Serial Number 170000 and higher5.REFERENCE: 9630, 9630-LP & 9702, 9702-LP . . . . . . . . . . .43-54Elevation Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44-46Zone Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48-51Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Direct to Circuit Board Cable . . . . . . . . . . . . . . . . . . . . . . . . .532 Part Removable Dome Feet . . . . . . . . . . . . . . . . . . . . . . . .546.9760/62 & 9760/62-LP TRAC-KING . . . . . . . . . . . . . . . . . . . . .57-93Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Set Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Set Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60-61Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62-63Wiring Diagrams and Flowcharts . . . . . . . . . . . . . . . . . . . .64-72Option 21 Re-initialize and 0-Recalibrate . . . . . . . . . . . . .74-75Magnetic Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76-77Mechanical Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78Show Mode Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80-83Trac-King Controller Navigation and Diagnostic Pages . .84-90Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .912 Part Removable Dome Feet . . . . . . . . . . . . . . . . . . . . . . . .92WARRANTY CONSIDERATION FORM . . . . . . . . . . . . . . . . . . . . .96
SECTION 1INTRODUCTIONThe King Controls Service Department is dedicatedto providing its dealers and customerswith the highest possible level of satisfaction and service.Welcome to King Controls.The satellite TV market is expanding and changing. The King Controls Service Department staysup to date with the latest information to assist you in keeping troubleshooting and repair time to aminimum.When calling our service department, a King-Dome technician will issue a Service Order Numberand then clearly define the proper course of action to follow. Additionally, the King-Dometechnician will create a call log to aid in properly documenting the warranty claim.Remember, for warranty reimbursement, you must call King Controls for a Service OrderNumber before performing any work.Page 2
SECTION 2WARRANTY INFORMATIONEvery King Controls Satellite System is covered by a TWO YEAR PARTS AND ONE YEAR LABOR limitedwarranty from the date of original purchase.This warranty does not cover installation and external wiring, or refurbished units. This warranty also does not applywhere: The product has been abused, misused, improperly installed or improperly maintained. Repairs have been made or attempted by others that are not certified by King Controls to do such repairs. Repairs are required because of normal wear and tear. Alterations have been made to the product.PROCESSING A WARRANTY CLAIMNote: Only King Controls certified dealers are authorized to perform warranty evaluations and repairs.1) Technician must first determine if the unit is under warranty by verifying original owner and date of originalpurchase. Dealer must provide one of the following when submitting a warranty claim: copy of original purchase receipt, or if unit was installed by an OEM, verification of in-service date2) Technician must call King Controls to get a Service Order Number (1-800-982-9920).TECHNICIAN MUST NOT PROCEED WITHOUT A SERVICE ORDER NUMBER. A King-Dome technician will issue a Service Order Number and advise technician on how to proceed.3) After repairs are completed, the following must be sent to King Controls: Defective Part (Warranty Labor Claim will not be processed until part is returned.)Warranty Consideration FormCopy of Work OrderProof of PurchaseKEY POINTS1) Technician must have the proper King-Dome Diagnostic Tool.2) For units in service longer than one year, the customer is responsible for labor time.3) Installation parts (coax, power and data cables, etc.) are not covered.4) Replacement parts (including domes) are sent directly from King Controls. DO NOT USE NEW PRODUCTFOR WARRANTY REPLACEMENT WITHOUT WRITTEN AUTHORIZATION FROM KING CONTROLS.5) Technician must call King Controls before performing any work for which warranty labor reimbursement willbe submitted to King Controls. A King-Dome technician will issue a Service Order Number and specify theallotted time for the repair. If repairs will take longer than the allotted time, and the servicing dealer wishesto receive proper reimbursement, the technician must receive prior authorization to exceed the allotted time.6) Warranty claims must include: proof of purchase, Warranty Consideration Form with Service Order Number,and copy of work order with labor time which matches that allotted by King Controls.7) King Controls shall reimburse the servicing dealer for warranty work at their published labor rates.8) Enclose paperwork with defective part. Clearly mark the Service Order Number on outside of box.Page 3
TROUBLESHOOTING BLOCK TIMESTime is listed in minutes.9630, 9630-LP AUTOSCANLevel Can and Circuit Board60Elevation Motor Assembly60Azimuth Motor Assembly60LNB with position marked60Elevation Calibration Procedure309702 AUTOMATICCircuit Board and LNB Kit60Elevation Motor Assembly60Internal Main LNB Coax459702-LP AUTOMATICLevel, Circuit Board, LNB Kit60Elevation Motor Assembly60Azimuth Motor Assembly609760/62, 9760/62-LP, 9762-SWPage 4Upper Rotary Cable45Tuner45Display30RF Board60Compass Stick45
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Section 3AUTOSCAN9630, 9630-LPIMPORTANT! Some of the 9630 and 9630-LP functions have changed slightly startingwith serial number 170000. This section is divided into two partscorresponding to the two serial number ranges.Please make sure you are using the correct procedure for the serialnumber of the unit you are working on. Each procedure notes the serialnumber range at the top of the page.Note: For more detailed installation information, please refer to the 9630 & 9630-LPInstallation and Operating Instructions Manual available on our website atwww.kingcontrols.com.Page 7
PART ONE: Serial Number 169999 and lowerBasic Operation1. Turn TV and satellite receiver on.2. Go to the signal meter screen on TV.Choose transponder number:Dish Network #11DIRECTV#193. Enter local zip code on signal meter screen to determine satelliteelevation. If you do not know your local zip code, determine yourelevation from the elevation maps in the Reference Section.4. Press UP arrow on King-Dome Controller to turn King-Dome on.Note: The King-Dome Controller will count down from 99 to 00and then display OH.5. Press UP or DOWN arrow on King-Dome Controller to display dishelevation and match to elevation on TV signal meter screen orelevation from the elevation maps in the Reference Section.IMPORTANT! In Step 6, as soon as you begin holding the rightarrow, you must continuously monitor the TVsignal meter screen until signal appears on TV.6. Press and hold RIGHT arrow until Controller begins flashing “77.”Remember, you must watch for signal strength on TV!Dish will automatically perform a 360 degree scan for satellite.When signal strength appears on TV, momentarily pressANY BUTTON to stop the dish from rotating.7. Press the UP, DOWN, LEFT or RIGHT arrows to fine tune signalstrength to the highest possible number on TV signal meterscreen. Enjoy your programming!Controller automatically shuts off after 2 minutes.Page 8
9630, 9630-LP KEYPAD FUNCTIONSSerial Number 169999 and lowerTo use the Keypad with the 9630 & 9630-LP AutoScan, simply unplug the existing controller andplug in the Keypad.Page 9
9630, 9630-LP WIRING DIAGRAMS FOR FLOWCHARTSerial Number 169999 and lowerPage 10
9630, 9630-LP KEYPAD FLOWCHARTSerial Number 169999 and lowerIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 11
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PART TWO: Serial Number 170000 and higherBasic Operation1. Turn TV and satellite receiver on.2. Go to the signal meter screen on TV.Choose transponder number:Dish NetworkDIRECTV#11#193. Enter local ZIP code on signal meter screen to determine satelliteelevation. If you do not know your local zip code, determine yourelevation from the elevation maps in the Reference Section.4. Press and hold UP/ON arrow on King-Dome Controller for3 FULL SECONDS to turn King-Dome on.Note: The Controller will flash a series of codes and then display itselevation. Wait for the Controller to steadily display theelevation before continuing (about 10 seconds).5. Press UP or DOWN arrow on King-Dome Controller to matchelevation on Controller to elevation on TV signal meter screen orelevation from the elevation maps in Reference Section.IMPORTANT! In Step 6, as soon as you begin holding the rightarrow, you must continuously monitor the TVsignal meter screen until signal appears on TV.6. Press and hold RIGHT arrow until Controller begins RAPIDLYflashing its clock position (7-10 seconds).Remember, you must watch for signal strength on TV!Dish will automatically perform a 360 degree scan for satellite.When signal strength appears on TV, momentarily pressANY BUTTON to stop the dish from rotating.7. Press the UP, DOWN, LEFT or RIGHT arrows to fine tune signalstrength to the highest possible number on TV signal meter screen.Enjoy your programming!Page 14
9630, 9630-LP KEYPAD FUNCTIONSSerial Number 170000 and higherTo use the Keypad with the 9630 & 9630-LP AutoScan, simply unplug the existing controller andplug in the Keypad.Page 15
9630, 9630-LP WIRING DIAGRAMS FOR FLOWCHARTSerial Number 170000 and higherPage 16
9630, 9630-LP KEYPAD FLOWCHARTSerial Number 170000 and higherIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 17
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Section 4AUTOMATIC9702, 9702-LPIMPORTANT! Some of the 9702 and 9702-LP functions have changed slightly startingwith serial number 170000. Please make sure you are using the correctprocedure for the serial number of the unit you are working on. Eachprocedure notes the serial number range at the top of the page.Note: For more detailed installation information, please refer to the 9702 & 9702-LPInstallation and Operating Instructions Manual available on our website atwww.kingcontrols.com.Page 21
9702, 9702-LP BASIC OPERATIONAll Serial Numbers1. Turn on TV and Receiver. “Searching for Satellite” or similar will appear on TV screen.2. On King Dome controller, press and holdON/SEARCH for 3 FULL SECONDS. Powerlight turns steady GREEN.STATUS LIGHTa) flashes a variety of colorsfor about one minuteSYSTEM STATUSunit performsself-diagnosticb)blinks REDsearch in progressc)blinks GREEN (may startblinking RED again)potential satellitefoundd)turns steady Greensatellite found3. Can you view your desired programming?Note: Receiver may require 2 minutes todownload program information.YES: Turn King-Dome off and enjoy.IMPORTANT! Do not turn off thecontroller until you havefound your desiredsatellite and programming.NO: Press the ON/SEARCH button for onesecond to continue search. Repeatstep until you are locked onto thecorrect satellite.Page 22Hand HeldControllerWall MountController
9702 & 9702-LP KEYPAD FUNCTIONSAll Serial NumbersTo use the Keypad with the 9702 & 9702-LP Automatic, simply unplug the existing controller andplug in the Keypad.Page 23
DISPLAY CODESAll Serial NumbersENTER CODE*80 #*82 #*98 #INFORMATION DISPLAYEDElevation zone(1-16)Mode45 15” automatic55 15” manual65 12” automatic75 12” manualSoftware revisionPROGRAMMING CODESAll Serial NumbersENTER CODE* 01 #Page 24thru* 16 #PROGRAMMINGPrograms Elevation zone (see Zone Maps in Reference Section).
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9702, 9702-LP WIRING DIAGRAMS FOR FLOWCHARTSSerial Number 169999 and lowerPage 26
9702 KEYPAD FLOWCHARTSerial Number 169999 and lowerIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 27
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9702-LP KEYPAD FLOWCHARTSerial Number 169999 and lowerIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 32
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9702, 9702-LP WIRING DIAGRAMS FOR FLOWCHARTSerial Number 170000 and higherPage 36
9702, 9702-LP KEYPAD FLOWCHARTSerial Number 170000 and higherIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 37
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Section 5REFERENCE9630, 9630-LP9702, 9702-LPPage 43
ELEVATION MAP FOR DIRECTV 101All Serial NumbersPage 44
ELEVATION MAP FOR DISH NETWORK 110All Serial NumbersPage 45
ELEVATION MAP FOR DISH NETWORK / DIRECTV 119All Serial NumbersPage 46
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ZONE MAP FOR DIRECTV 101Serial Number 169999 and lowerPage 48
ZONE MAP FOR DIRECTV 101Serial Number 170000 and higherPage 49
ZONE MAP FOR DISH NETWORK 119Serial Number 169999 and lowerPage 50
ZONE MAP FOR DISH NETWORK 119Serial Number 170000 and higherPage 51
DEFINITION OF TERMS9630, 9630-LP, 9702, 9702-LP All Serial NUmbersAZIMUTH: Circular rotation around the vehicle.Like a clock face: front of vehicle is 12:00, rear is 6:00.ELEVATION: Angle in degrees measured from the ground plane.Page 52
DIRECT TO CIRCUIT BOARD CABLE9630, 9630-LP, 9702, 9702-LP All Serial NumbersIMPORTANT! Only the Direct to Circuit Board Cable will work for this procedure. Astandard phone cord WILL NOT WORK.Call King Controls before performing this procedure.Note: Warranty does not cover external wiring.The Direct to Circuit Board Cable (supplied by King Controls) is used to verify that the data cablein the external wire harness is good.Leave the external wire harness connected to the back of the dome unit.Connect the Direct to Circuit Board Cable between the Keypad and the circuit board and pressON. The Keypad should turn on.Page 53
2 PART REMOVABLE DOME FEETNote: Newer King-Dome models feature a two part foot. This enables the dome unit to be easilyremoved from the roof of the vehicle without compromising the roof seal.IMPORTANT! Be sure to disconnect all cables from the back of dome unit beforeremoving from roof.Page 54
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Section 6TRAC-KING9760, 97629760-LP, 9762-LPIMPORTANT! Some of the 9762 and 9762-LP functions have changed slightly startingwith serial number 362652. Please make sure you are using the correctprocedure for the serial number of the unit you are working on. Eachprocedure notes the serial number range at the top of the page.Note: For more detailed installation information, please refer to the 9760/62 and 9760/62-LPInstallation and Operating Instructions Manual available on our website atwww.kingcontrols.com.Page 57
9760/62 & 9760/62-LP BASIC OPERATIONAll Serial NumbersNote: This example is for the DTV 101 satellite in Region 2-North Central. The information onyour controller will vary depending on the satellite and region you have chosen.Note: The Trac-King must remain powered on to maintain a signal. If you are going to be stationary and wish tocontinue watching TV, DO NOT TURN THE SYSTEM OFF.Page 58
SET REGIONAll serial NumbersNote: Setting the current region reduces satellite acquisition time.REGION OPTIONS:1234567890NORTH WESTNORTH CENTRALNORTH EASTCENTRAL WESTMIDDLE CENTRALCENTRAL EASTSOUTH WESTSOUTH CENTRALSOUTH EASTALL REGIONSRECALIBRATEPage 59
SET SATELLITE SERVICEAll Serial NumbersSATELLITE OPTIONSDTV 101DIRECTV at 101 West LongitudeEXPVU 82Bell ExpressVu at 82Dish 148Dish Network at 148EXPVU 91Bell ExpressVu at 91Dish 61Dish Network at 61DTV 101/119DIRECTV at 101 and 119DTV 101/110 HDDIRECTV at 101 and 110 (High Definition)SAT 119Dish Network at 119SAT 110Dish Network at 110Note: The King Controls HD TV Converter Box (#9747 or #9747-AM) is requiredto receive HD programming from the DIRECTV satellite at 110 W.Page 60
Note: For DIRECTV Subscribers: The satellite setting allows the user to select the satelliteand service provider of choice. For DIRECTV subscribers, the Trac-King can also tracka secondary or alternate satellite.Example: If you are a subscriber to the DIRECTV service most of the programming thatyou will be watching will be transmitted from the satellite located at 101 degrees. Youmay also subscribe to programming that is transmitted from another satellite located at119 degrees. In order to receive programming from both satellites you can either selectan individual (DTV 101) satellite manually from the display or you can select a multiple(DTV 101/119) satellite setup. The multiple satellite selection will automatically switchbetween satellites (DTV 101/119) based on the channel or programming that you selecton the Satellite Receiver (multi-satellite capable receiver is required). Please keep inmind that the programming may pause (freeze frame) or pixelate while the antennaacquires and locks onto the new satellite.The multiple satellite setting will work only if your satellite receiver is set up to work inoval dish mode. Consult your satellite receiver manual for instruction.It is not recommended to use the DTV 101/119 setting unless there is programming onthe DTV 119 satellite that you specifically subscribe to.For Dish Network Subscribers: Use the procedure on the previous page to switchbetween the 110 and 119 satellites.Page 61
TROUBLESHOOTINGAll Serial NumbersIMPORTANT!Before performing any warranty work, you must call King Controlsfor a Service Order Number.Note: The Keypad is not used with the Trac-King product line. All diagnostics andtroubleshooting are performed with the end-user controller.SYMPTOMController does not power up.POSSIBLE SOLUTIONCheck: tuner is connected to power supply.controller is connected to tuner.power supply is plugged into 110 VAC outlet.Controller remains in“Power Up, Please Wait”condition.Disconnect power supply for 15 seconds, then reconnect.Verify voltage on coax at dome unit is 24 volts.Inspect rotary joint cable, then reseat (inside dome unit).Inspect all coax cables and verify connections are snug but not overly tight(inside and outside dome unit).Controller displays “Load Error.”Disconnect power supply for 15 seconds, then reconnect.Inspect rotary joint cable, then reseat (inside dome unit).Controller displays “AZ FAULT.”Dish cannot rotate.Verify shipping bolt(s) removed (bottom of dome unit).Disconnect power supply for 15 seconds, then reconnect.Perform MECHANICAL CALIBRATION (back of this section).Perform OPTION 21 RE-INITIALIZE and 0-RECALIBRATE(back of this section).Reseat ribbon cables (inside dome unit).Page 62
SYMPTOMDisplay reads “EL FAULT.”POSSIBLE SOLUTIONMake sure shipping tie strap is removed (back left hand side of dome unit).Disconnect power supply for 15 seconds, then reconnect.Perform MECHANICAL CALIBRATION (back of this section).Restart system. If problem persists, perform OPTION 21 RE-INITIALIZEand 0-RECALIBRATE (back of this section).Reseat ribbon cables (inside dome unit).Only getting signal on 1/2 oftransponders.9762 / 9762-LP and 9762-SW ONLY (SN# 360325 and lower):Verify De-stacker is installed(see Wiring Diagrams in back of this section).IMPORTANT! The De-stacker must be installed even if only oneTV and receiver are used.Verify coax cables are tightly crimped with SNAP ‘N’ SEAL orF-COMPRESSION style crimps only.Verify receiver is operating properly.Verify LNB type is set correctly.Unit never locks on or locks onand drifts off of satellite.Atmospheric moisture. Unit will lock on as weather improves.Check for obstruction in sky in direction of satellite. Select another satelliteand verify unit locks on.Verify coax cables are tightly crimped with SNAP ‘N’ SEAL orF-COMPRESSION style crimps only.Perform OPTION 21 RE-INITIALIZE and 0-RECALIBRATE(back of this section).Inspect all coax cables and verify connections are snug but not overly tight(inside and outside dome unit).Page 63
9762, 9762-LP WIRING DIAGRAMS FOR FLOWCHARTSAll Serial NumbersPage 64
9762, 9762-LP FLOWCHARTSerial Number 362651 and lowerIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 65
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9762 & 9762-LP FLOWCHARTSerial Number 362652 and higherIMPORTANT!Before performing any warranty work, you must call King Controls for a Service Order Number.Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts.Page 68
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OPTION 21 RE-INITIALIZE AND 0-RECALIBRATEIMPORTANT! You must call King Controls before performing this procedure.Page 74
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MAGNETIC CALIBRATIONIMPORTANT! You must call King Controls before performing this procedure.Note: To check if a Magnetic Calibration has been performed, go to Diagnostic Page H (seeTRAC-KING CONTROLLER NAVIGATION at the back of this section).H 5Ms, -2234,0If this number is zero, then a magneticcalibration has not been performed.Page 76X15
IMPORTANT! During Step 7, DO NOT MOVE THE VEHICLE.Page 77
MECHANICAL CALIBRATIONIMPORTANT! You must call King Controls before performing this procedure.The vehicle must remain completely still during this entire procedure.Page 78
SHOW MODE RUNIMPORTANT! You must call King Controls before performing this procedure.Page 79
WIRING DIAGRAMS9760, 9760-LP SINGLE LNBIMPORTANT!The De-stacker is not installed with the 9760 and 9760-LPsingle LNB unit.Page 80
9762, 9762-LP DUAL LNBSN# 360325 AND LOWERIMPORTANT!The De-stacker must be installed even ifonly one TV and receiver are used.9762-LP 4 Port9762 2 PortPage 81
9762-LP DUAL LNBSN# 360326 AND HIGHERIMPORTANT!The De-stacker is not installed withunits in this serial number range.Page 82
HDTV CONVERTOR BOXSINGLE LNB / DUAL LNBNote:For multiple receiver hookups, seeHDTV Convertor Box Instructions,available at www.kingcontrols.comPage 83
TRAC-KING CONTROLLER NAVIGATIONPage 84
USER MAIN MENUSerial Number and Software Revision InformationPage 85
DIAGNOSTIC PAGESMain PagePage 86
DIAGNOSTIC PAGESA PagePage 87
DIAGNOSTIC PAGESB PagePage 88
DIAGNOSTIC PAGESD PagePage 89
DIAGNOSTIC PAGESH PagePage 90
DEFINITION OF TERMSAZIMUTH: Angle in degrees measured clockwise from Magnetic North (0 ).ELEVATION: Angle in degrees measured from the ground plane.Page 91
2 PART REMOVABLE DOME FEETNote: Newer King-Dome models feature a two part foot. This enables the dome unit to be easilyremoved from the roof of the vehicle without compromising the roof seal.IMPORTANT! Be sure to disconnect all cables from the back of dome unit beforeremoving from roof.Page 92
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WARRANTY CONSIDERATION FORMService Center NameCustomer Name *AddressKing-Dome Serial Number *(located on base of King-Domeor on cover of Owner’s Manual)Date of Original Purchase or Installation *Phone No.Make, Model and Year of VehicleName and Title of person working on King-Dome Phone Log NumberKing-Dome Service Order Number ** REQUIREDRepair Date(s)Total Labor Time (Hours)Return Shipping Charges(Ground Only)@ Hourly Rate ofDescription of Failure and Work PerformedThe following paperwork must be sent to King Controls for warranty reimbursementconsideration:1) Warranty Consideration Form with Service Order Number2) Copy of Work Order3) Proof of Purchase (Sales receipt or verification of in-service date)Note: If returning defective part, please include with paperwork. Warranty Labor Claim will not be processed untilpart is returned.TM11200 Hampshire Ave. So.Bloomington, MN 55438www.kingcontrols.comPhone (952) 922-6889(800) 982-9920Fax (952) 922-8424
11200 Hampshire Avenue South, Bloomington, MN 55438-2453Phone: (800) 982-9920Fax: (952) 922-8424www.kingcontrols.com
4. Press UP arrow on King-Dome Controller to turn King-Dome on. 5. Press UP or DOWN arrow on King-Dome Controller to display dish elevation and match to elevation on TV signal meter screen or elevation from the elevation maps in the Reference Section. 6. Press an
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