IS-0100.c: An Introduction To The Incident Command System .
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100IS-0100.c: An Introductionto the Incident CommandSystem, ICS 100Student ManualDate Released: 11/2018Lesson 1: Course Welcome and ICS OverviewSM-1
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100ContentsLesson 1: Course Welcome and ICS Overview . 3Lesson 2: NIMS Management Characteristics . 42Lesson 3: ICS Functional Areas and Command Staff Roles . 75Lesson 4: General Staff Roles . 111Lesson 5: How ICS Applies to You . 140Lesson 1: Course Welcome and ICS OverviewSM-2
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Lesson 1: Course Welcome and ICSOverviewLesson 1: Course Welcome and ICS OverviewSM-3
November 2018Visual 1:IS-0100.c: An Introduction to the Incident Command System, ICS 100Course WelcomeThis course will introduce students to the Incident Command System (ICS). This systemis used nationwide to manage incidents regardless of size or type.This is the first in a series of ICS courses for all personnel involved in incidentmanagement. Descriptions and details about the other ICS courses in the series may befound on our web site: http://training.fema.gov.Lesson 1: Course Welcome and ICS OverviewSM-4
November 2018Visual 2:IS-0100.c: An Introduction to the Incident Command System, ICS 100Course GoalThe overall course goal is to promote effective responseby: Familiarizing you with the Incident Command System(ICS) and the NIMS principles used to manageincidents.Preparing you to coordinate with response partnersfrom all levels of government and the private sector.IS-100.c provides information on ICS which is part ofthe National Incident Management System (NIMS). Tolearn more about NIMS following completion of thiscourse, you can take IS-700.b: An Introduction to theNational Incident Management System.Lesson 1: Course Welcome and ICS OverviewSM-5
November 2018Visual 3:IS-0100.c: An Introduction to the Incident Command System, ICS 100Overall Course ObjectivesAt the completion of this course, you should be able to: Explain the principles and basic structure of theIncident Command System (ICS).Describe the NIMS management characteristics thatare the foundation of the ICS.Describe the ICS functional areas and the roles ofthe Incident Commander and Command Staff.Describe the General Staff roles within ICS.Identify how NIMS management characteristicsapply to ICS for a variety of roles and disciplineareas.Lesson 1: Course Welcome and ICS OverviewSM-6
November 2018Visual 4:IS-0100.c: An Introduction to the Incident Command System, ICS 100Student IntroductionsIntroduce yourself by providing: Your nameYour job titleA brief statement of your overall experience with emergency or incident responseYour possible roles in responding to incidentsLesson 1: Course Welcome and ICS OverviewSM-7
November 2018Visual 5:IS-0100.c: An Introduction to the Incident Command System, ICS 100Student ExpectationsWhat do you expect to gain from this course?Lesson 1: Course Welcome and ICS OverviewSM-8
November 2018Visual 6:IS-0100.c: An Introduction to the Incident Command System, ICS 100Course StructureThe course is divided into the following five units: Unit 1: Course Welcome and ICS OverviewUnit 2: NIMS Management CharacteristicsUnit 3: ICS Functional Areas and Command Staff RolesUnit 4: General Staff RolesUnit 5: How ICS Applies to YouLesson 1: Course Welcome and ICS OverviewSM-9
November 2018Visual 7:IS-0100.c: An Introduction to the Incident Command System, ICS 100Course LogisticsReview the following information: Course agendaSign-in sheetBreaksMessage and telephone locationCell phone policyFacilitiesOther concernsLesson 1: Course Welcome and ICS OverviewSM-10
November 2018Visual 8:IS-0100.c: An Introduction to the Incident Command System, ICS 100Sample AgendaMorning Session Unit 1: Course Welcome and ICS Overview (1 hours)Unit 2: NIMS Management Characteristics (1.5 hours)Unit 3: ICS Functional Areas and Command Staff Roles (1 hour)Afternoon Session Unit 4: General Staff Roles (1 hour)Unit 5: How ICS Applies to You (1 hour)Final Exam (1 hour)Lesson 1: Course Welcome and ICS OverviewSM-11
November 2018Visual 9:IS-0100.c: An Introduction to the Incident Command System, ICS 100Course CompletionIn order to successfully complete this course, you must: Participate in unit activities.Achieve 75% or higher on the final exam.Complete the end-of-course evaluation.Lesson 1: Course Welcome and ICS OverviewSM-12
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 10: Unit 1: ICS OverviewUnit 1 provides an overview of the Incident Command System (ICS). At the end of thislesson, you should be able to: Describe the Whole Community approach to ICS.Identify the basic concept and benefits of ICS.Lesson 1: Course Welcome and ICS OverviewSM-13
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 11: Whole CommunityEvery part of society must be involved inpreparing for, protecting against,responding to, recovering from, andmitigating any and all incidents. TheFederal Government is only one part of thewhole community.The Whole Community approach ensuressolutions that serve the entire communityare implemented, while simultaneouslymaking sure that the resources the differentmembers of the community bring to thetable are used efficiently. These membersinclude those in all levels of government aswell as those in non-governmental andprivate-sector organizations in fields suchas transportation, health care, schools,public works, communications, agriculture,chemical/nuclear, and more.As part of the whole community, you will need to understand your rolein the Incident Command System (ICS) and how ICS works to helpeveryone involved. This course will help in that regard.NoteThis course addresses all disciplines that use ICS across thecommunity. In addition, Unit 4 handouts provide discipline-specificexamples of ICS applications, such as Public Works, Schools, andUtilities. Unit 5 incorporates a variety of disciplines in a series ofscenarios.Lesson 1: Course Welcome and ICS OverviewSM-14
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018Visual 12: What is the Incident CommandSystem?The Incident Command System(ICS) is a standardized approach toincident management that: Is used for all kinds of incidentsby all types of organizations andat all levels of government; ICSis applicable to small incidentsas well as large and complexones.Can be used not only foremergencies, but also forplanned events.Enables a coordinated responseamong various jurisdictions andagencies.Establishes common processesfor incident-level planning andresource management.Allows for the integration ofresources (such as facilities,equipment, personnel) within acommon organizationalstructure.ICS - Brief HistoryNoteICS was developed in the 1970s following a series of catastrophicfires in California. Property damage ran into the millions, and manypeople died or were injured.The personnel assigned to study the case histories and determinethe causes of these disasters discovered that response problemscould rarely be attributed to lack of resources or failure of tactics.Lesson 1: Course Welcome and ICS OverviewSM-15
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 13: When is ICS Used?The Incident Command System (ICS) can beused to manage any type of incident, includinga planned event (e.g., the Olympics, theGovernor's inauguration, state fairs, a localparade, etc.). The use of ICS is applicable to alltypes of incidents, regardless of their size orcause.As a system, ICS is extremely useful. Not onlydoes it provide an organizational structure forincident management, but it also guides theprocess for planning, building, and adapting thatstructure.Using ICS for every incident or plannedevent provides the practice that will help tomaintain and improve skills needed toeffectively coordinate larger or morecomplex efforts.Lesson 1: Course Welcome and ICS OverviewSM-16
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 14: ICS for Planned EventsFrom your own experiences, what are some examples of different types of plannedevents where ICS was used?Why was it beneficial to use ICS?Lesson 1: Course Welcome and ICS OverviewSM-17
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018Visual 15: Incident Command System:Promoting Response PartnershipsIncident Command System: Promoting Response PartnershipsThe following video will introduce ICS and describe its importance.VideoVideo Duration: 1 minute, 30 secondsIncident Command System: Promoting Response PartnershipsVideo Transcript:Disaster can strike anytime, anywhere. It takes many forms—a hurricane, anearthquake, a tornado, a flood, a fire or a hazardous spill, or an act of terrorism. Anincident can build over days or weeks, or hit suddenly, without warning.A poorly managed incident response can undermine our safety and wellbeing. With somuch at stake, we must effectively manage our response efforts.Although most incidents are handled locally, partnerships among local, tribal, State, andFederal agencies as well as nongovernmental and private-sector organizations may berequired.As partners, we must respond together in a seamless, coordinated fashion.The Incident Command System, or ICS, helps ensure integration of our responseefforts. ICS is a standardized, on-scene, all-hazards approach to incident management.ICS allows all responders to adopt an integrated organizational structure that matchesthe complexities and demands of the incident while respecting agency and jurisdictionalauthorities. Although ICS promotes standardization, it is not without needed flexibility.For example, the ICS organizational structure can expand or contract to meet incidentneeds.In this course, you’ll learn ICS principles. And more importantly, you’ll learn to interfacebetter with your response partners.Lesson 1: Course Welcome and ICS OverviewSM-18
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018Visual 16: ICS as a Component of the NationalIncident Management System (NIMS)The National IncidentManagement System (NIMS) is asystematic, proactive approach toguide all levels of government,nongovernmental organizations(NGOs), and the private sector towork together to prevent, protectagainst, mitigate, respond to, andrecover from the effects ofincidents. NIMS provides aconsistent foundation for allincidents, ranging from dailyoccurrences to incidents requiringa coordinated Federal response.NIMS is organized into three majorcomponents: Resource ManagementCommand and Coordination- including the IncidentCommand SystemCommunications andInformation ManagementIt is important to note that theIncident Command System (ICS)is just one part of NIMS.National Preparedness and ICS RequirementsReview the following points about the value of using ICS:Note ICS works! It saves lives! Life safety is the top priority for ICSresponse.The use of ICS is a key indicator of National Incident ManagementSystem (NIMS) implementation. Jurisdictions that receive someFederal grants such as National Preparedness Grants mustdemonstrate NIMS implementation. NIMS provides a systematic,proactive approach guiding departments and agencies at all levelsof government, the private sector, and nongovernmentalLesson 1: Course Welcome and ICS OverviewSM-19
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018organizations to work seamlessly to prevent, protect against,respond to, recover from, and mitigate the effects of incidents,regardless of cause, size, location, or complexity, in order toreduce the loss of life and property, and harm to the environment.In addition to the NIMS mandate, the following laws require the use ofICS: The Superfund Amendments and Reauthorization Act (SARA) of1986 established Federal regulations for handling hazardousmaterials. SARA directed the Occupational Safety and HealthAdministration (OSHA) to establish rules for operations athazardous materials incidents.OSHA rule 1910.120, effective March 6, 1990, requires allorganizations that handle hazardous materials to use ICS. Theregulation states: “The Incident Command System shall beestablished by those employers for the incidents that will be undertheir control and shall interface with other organizations oragencies who may respond to such an incident.”Note that the Environmental Protection Agency (EPA) requires Statesto use ICS at hazardous materials incidents.According to the National Integration Center, “institutionalizing the useof ICS” means that government officials, incident managers, andemergency response organizations at all jurisdictional levels mustadopt ICS. Actions to institutionalize the use of ICS take place at twolevels: Policy Level: At the policy level, institutionalizing ICS meansgovernment officials (i.e., Governors, mayors, county and citymanagers, tribal leaders, and others) must: Adopt ICS through executive order, proclamation, or legislationas the jurisdiction's official incident response system; andDirect that incident managers and response organizations intheir jurisdictions train, exercise, and use ICS in their responseoperations.Organizational Level: At the organizational/operational level,evidence that incident managers and emergency responseorganizations are institutionalizing ICS would include the following: ICS is being integrated into functional and system-wideemergency operations policies, plans, and procedures.ICS training is planned or underway for responders,supervisors, and command-level officers.Responders at all levels are participating in and/or coordinatingICS-oriented exercises that involve responders from multipledisciplines and jurisdictions.Lesson 1: Course Welcome and ICS OverviewSM-20
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018National Preparedness and ICSNoteNIMS represents a core set of doctrine, concepts, principles,terminology, and organizational processes that enables effective,efficient, and collaborative incident management. Resource Management: Resource Management describesstandard mechanisms to systematically manage resources,including personnel, equipment, supplies, teams, and facilities,both before and during incidents in order to allow organizations tomore effectively share resources when needed.Command and Coordination: Command and Coordinationdescribes leadership roles, processes, and recommendedorganizational structures for incident management at theoperational and incident support levels and explains how thesestructures interact to manage incidents effectively and efficiently.Communications and Information Management: Communicationsand Information Management describes systems and methods thathelp to ensure that incident personnel and other decision makershave the means and information they need to make andcommunicate decisions.Lesson 1: Course Welcome and ICS OverviewSM-21
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 17: Incident Response ProblemsWhat are some common causes of incident response problems?Lesson 1: Course Welcome and ICS OverviewSM-22
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018Visual 18: ICS Benefits - Student ActivityActivity Purpose: The purpose of this activity is to discuss the benefits of ICS.Instructions: Follow the steps below to conduct this activity:1.2.3.4.5.6.Divide into groups of five or six.Work as a team to review the scenario presented below.Identify the top three challenges for officials to manage this incident.Write the challenges on chart paper.Discuss how ICS could be used to address these challenges.Select a spokesperson.Time: 20 minutes (including debrief)Scenario:Continuing severe weather is causing widespread damage. There are multiple impactsin the community. Vehicle movement is constrained, some people are stranded and arein need of assistance, there have been impacts on communications and power, andsome structures are impacted. 9-1-1 operators are receiving conflicting reports about anumber of life-safety needs, including some weather-related injuries and an unverifiedreport of the structural collapse of an assisted living facility.ICS BENEFITS - Student ActivityActivity Purpose: The purpose of this activity is to discuss thebenefits of ICS.Instructions: Follow the steps below to conduct this activity:1. Divide into groups of five or six.2. Work as a team to review the scenario presented below.3. Identify the top three challenges for officials to manage thisincident.4. Write the challenges on chart paper.5. Discuss how ICS could be used to address these challenges.6. Select a spokesperson.ActivityTime: 20 minutes (including debrief)Scenario:Continuing severe weather is causing widespread damage. There aremultiple impacts in the community. Vehicle movement is constrained,some people are stranded and are in need of assistance, there havebeen impacts on communications and power, and some structuresare impacted. 9-1-1 operators are receiving conflicting reports about anumber of life-safety needs, including some weather-related injuriesand an unverified report of the structural collapse of an assisted livingfacility.Lesson 1: Course Welcome and ICS OverviewSM-23
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Discussion Questions:What are the priorities for the incident?What are the top three incident management challenges?How will ICS help to address these challenges?Lesson 1: Course Welcome and ICS OverviewSM-24
IS-0100.c: An Introduction to the Incident Command System, ICS 100November 2018Visual 19: Benefits of ICSThe Incident Command System (ICS) has positivelyimpacted incident management efforts by: Clarifying chain of command and supervisionresponsibilities to improve accountability.Leveraging interoperable communications systemsand plain language to improve communications.Providing an orderly, systematic planning process.Implementing a common, flexible, predesignedmanagement structure.Fostering cooperation between diverse disciplinesand agencies.ICS BENEFITSThe Incident Command System (ICS) has positively impacted incidentmanagement efforts by:Note Clarifying chain of command and supervision responsibilities toimprove accountability.Providing an orderly, systematic planning processImplementing a common, flexible, predefined managementstructure.Fostering cooperation between diverse disciplines and agencies.Lesson 1: Course Welcome and ICS OverviewSM-25
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 20: ICS: Built on Best PracticesThe Incident Command System (ICS) has been testedfor more than 40 years of emergency andnonemergency applications by all levels of government;and in nongovernmental and private-sectororganizations. ICS helps to ensure: The safety of responders, community members, andothers.The achievement of incident objectives.The efficient use of resources.Lesson 1: Course Welcome and ICS OverviewSM-26
November 2018IS-0100.c: An Introduction to the Incident Command System, ICS 100Visual 21: Review QuestionsLet's review what you have learned in this Unit: What is a basic definition of the Incident Command System?Is it the same as NIMS?What are some situations for which it can be used?Lesson 1: Course Welc
November 2018 IS-0100.c: An Introduction to the Incident Command System, ICS 100 Lesson 1: Course Welcome and ICS Overview SM-4 Visual 1: Course Welcome This course will introduce students to the Incident Command System (ICS). This system is used nationwide to manage incidents regardless of size or type. This is the first in a series of ICS courses for all personnel involved in incident .
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