The Use Of ICT In The Teaching And Learning Process In .

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Mua Rodanny KennahThe Use of ICT in the Teaching and Learning Process inSecondary Schools:A Case Study of Two Cameroonian schoolsMaster’s ThesisAugust 2016Department of EducationInstitute of Educational LeadershipUniversity of Jyväskylä1

AppreciationI am using this opportunity to; first of all, thank the Almighty God who guidedme throughout my studies at the University of Jyvaskyla. It has been anincredible journey for me, and there are lots of people who contributed to mysuccess. I equally thank my parents Mr and Mrs Mua for their love and supportin my life and most of all for believing in my dreams. My special thanks goes tomy family members; Mua Richards, Mua Genevieve, Mua Ekei, Mua Sepeline,Mua Ebenezer (of late), Mua Frankline, Mua Lolita, Mua Sylvie, Mua RoyNangoh, Martin Nkang, Hersche Nyoki Ngeve, Nalyonge Ngeve, MonjowaNgeve, Nduma Ngeve, Ako Gifty, Ako Breteritta and not forgetting Prof. MbuaJacob Ngeve for his support towards my education in Finland.I would like to acknowledge the Institute of Educational Leadership. Myheartfelt thanks go to my supervisor Prof. Aini-Kristiina Jappinen for hermotherly support and guidance throughout my thesis. Also, thanks go to the allmy lecturers and most importantly to the programme coordinator LeenaHalttunen, the head of the Institute of Educational Leadership, Risku Mika, andthe departmental secretary, Maarit Vehkala.I would like to thank the Finnish citizens who supported my study throughtaxes, and they will forever remain in my heart. Also, I would like to expressmy gratefulness to the Cameroonian Association in Jyvaskyla (CAJ), the FreeChurch Jyvaskyla for their love and support throughout my studies inJyvaskyla.Lastly, thanks go to all the school principals, teachers, students, and parentswho participated in my research. I cherished their support, engagement andplied to enhance the pedagogic use of ICT in Cameroonian schools.2

AbbreviationsICT: Information and Communication TechnologyTK: Technological KnowledgeCK: Content KnowledgePK: Pedagogic KnowledgeTCK: Technological Content KnowledgeTPK: Technology Pedagogic KnowledgePCK: Pedagogic Content KnowledgeTPACK: Technology Pedagogic and Content KnowledgeUNESCO: United Nations Educational, Scientific and Cultural OrganizationOECD: Organization for Economic Cooperation and DevelopmentOLPC: One laptop per childCIAC: Computer Integration Across the CurriculumICAC: Integration of Computer Across the CurriculumPTA: Parents Teachers AssociationSSL: Spreadsheet Supporting LearningMPTP: Multimedia Portable for Teachers PilotEFA: Education For AllIICD: International Institute for Communication and DevelopmentCD: Compact DiscDVD: Digital Versatile DiscTIMSS: Trend in Mathematics and Science StudyBECTA: British Educational Communications and Technology AgencyG.C.E: General Certificate of Education examinationNAICT: National Agency for Information and Communication TechnologiesPDF: Portable Document FormatMOOC: Massive Open Online CoursesSMS: Short Message Service3

FCFA: Franc Communauté Financière AfricaineNGO: NON-Governmental Organisation4

List of Tables and FiguresTable 1 Summary of Research Instruments, Methods and Participants. 49Table 2 Summary of ICT tools Used and Purpose. 55Figure 1 Relationship between PCK and TPACK model . 17Figure 2 Components of Technological Pedagogic Content Knowledge . 20Figure 3 A Vignette of Collaborative Classroom practice with the Use of ICT . 70Figure 4 A Vignette of direct Instructional teaching using ICT. 71Figure 5 Teachers Inadequate knowledge of ICT integration. 865

Table of Contents1INTRODUCTION . 82Theoretical Framework and Key Concepts . 1432.1Introduction . 142.2Pedagogic Use of ICT in a Classroom . 152.2.1Shulman s Pedagogic Content Knowledge (PCK) . 152.2.2TPACK Model (Technological Pedagogical Content Knowledge) 162.2.3Teacher Professional Development in ICT and Competency . 212.2.4Collaborative Use of ICT in the Pedagogy. 25Impact of the Pedagogic Use of ICT . 273.1The World Links programme . 273.1.1The International Institute for Communication and Development(IICD) 30453.2Problems Associated with Pedagogic Use of ICT . 333.3ICT Enhancement by School Administration . 383.3.1School Principals as Technological Leaders . 383.3.2Parents Involvement and Support in the Pedagogic Use of ICT . 42RESEARCH METHODOLOGY . 454.1BACKGROUND OF STUDY . 454.2Research Methods . 474.3The Participants and the Research Process . 484.4Ethical Consideration . 514.5Method of Analysis. 52Results . 535.1How do teachers use ICT as a pedagogical tool? . 545.1.1Teachers’ Pedagogic Use of ICT . 545.1.2Teacher ICT skills and Competent . 595.1.3Access and ICT infrastructure . 635.2What is the impact of ICT on pedagogy? . 655.2.1ICT Facilitates the Teaching Process . 655.2.2Impact of Collaborative Use of ICT . 686

5.2.35.36The Impact of ICT on students’ outcome . 72What is the role of administration in enhancing the use of ICT?. 755.3.1Principal's Perspective of ICT in Education . 755.3.2ICT Programmes and Projects Set by the School Administration . 765.3.3Parents Enhancement of ICT in the school . 80DISCUSSION . 846.1Introduction . 846.2Exploring the Pedagogic Use of ICT . 846.2.1Actual Pedagogical Use of ICT . 856.2.2Teacher ICT competence and Skills . 886.2.3School Access and ICT infrastructure . 906.3Impact of the Pedagogic Use of ICT . 926.3.1ICT Impact on Teaching Outcome . 926.3.2ICT Use as Collaborative tool to Enhance teaching and Learning . 936.3.3ICT Impact on Learning Outcome . 946.4 Role of the school administrators (Principals and Parents) in Enhancingthe ICT in the Pedagogy. 9676.4.1Principal's Role . 976.4.2Community Enhancement of ICT in the pedagogy . 99Conclusion and Recommendation . 1017.1Future Research . 105REFERENCE . 107APPENDICES . 115APPENDIX A: Research Cover Letter . 115APPENDIX B: Research Permit Request for BHS Molyko. 116APPENDIX C: Research Permit Request for GBHS Muea . 117Appendix D: Interview Guide Outline for Teachers . 118Appendix E: Interview Guide Outline for Principals . 120Appendix F: Interview Guide Outline for Parents. 1217

1 INTRODUCTIONICT stands for Information and Communication Technology and defined as adiverse set of technological tools and resources used to communicate, and tocreate, disseminate, store, and manage information (Gunton, 1993; Victoria,2002). ICT is divided into two main approaches in education such as; ICT foreducation and ICT in education. ICT for education implies the development ofinformation communication technology for learning and teaching purposewhile ICT in education involves the adoption of general components ofinformation and communication technology in practical use in teaching andlearning processes (Voogt & Pelgrum, 2005; Watson, 2006). Today, technologyhas increasingly become a vital element for firms to compete and develop. Ajayi(2008) highlighted that the world of today is considered as a global villagethrough the use of ICT in different educational, political, economic and socialsectors. Almost in all situations or tasks, we find the integration and the use oftechnology to solve problems. Accordingly, future teachers need to equip andacquaint themselves to make changes brought about by technology (Cuban,2001; Kozma, McGhee, Quellmalz & Zalles; 2004; Philip, Oluwagbemi, &Oluwaranti, 2010; Voogt 2010; Voogt, 2013).Today, the limitations of distance have been broken by technology. Ateacher can have several students all over the world through virtual classrooms.With the use of phones, Skype and other devices alike the teachers and studentscan easily get connected making it possible for teaching and learning to takedifferent innovative platforms. It is seemingly difficult, if not impossible, toaddress quality education without making mention of the use of ICT. ICT isconsidered as one of the pillars upon which quality education for all can indeed8

become a reality, because of its unique capacity to bring the world together,even the most remote and disadvantaged of communities (Ndongfack, 2010).Cuban (2001) in his book “Oversold and Underused: Computer in Classroom”suggests that technology will always play a major role in this 21st century andmore than ninety percent of jobs created now will require advancedtechnological training. He further explains that for students in this generation tocompete for future jobs, they must have adaptive skills in the use of ICT.The introduction of ICT into schools and in the learning process wasdriven by global forces which are beyond the school-based decision making(Voogt, 2010; Voogt, 2013; Philip, Oluwagbemi, & Oluwaranti, 2010; Cuban,2001). The expansion of technology across a wide range of areas includingeducational institutions, schools and universities came with the main intentionof improving the teaching and learning environment (Al-Qahtani & Higgins,2012). From the origin, the implementation of ICT in education was totransform the teaching and the learning process from the traditionalinstructional teacher-centered endeavour to a learner-centered approach withactive participation of the learner coach (Voogt, 2008; Voogt & Pelgrum, 2005;Voogt 2010; Voogt et al., 2013). These researchers emphasised that the teacher sjob was to organise the classroom and gives students more opportunities andcontrol over learning.Furthermore, one of the distinguished researchers Shulman (1986) wascredited with his notion of pedagogic content knowledge (PCK). To ensure effectiveteaching in the classroom; usually, the teacher is subject to have good contentknowledge about his domain and the various approaches to delivering theirlessons (pedagogic knowledge). Shulman s claim was later developed by Mishraand Koelher (2006) who elaborated that ICT can be used to support the contentand pedagogic knowledge of the teacher for effective educational practices inthe classroom. Mishra and Koelher (2006) introduce the TPACK model(Technological Pedagogic and Content Knowledge) also known as the “totalpackage” to equip 21st-century teachers with all skills needed to function intheir classrooms.9

Voogt & Pelgrum (2005) supported the idea that curriculum needs to bereformed for students to develop competencies that will help them survive inthis 21st century. What we may consider as an important ICT learning tooltoday, might be seen as outdated in some few years to come. Consequently, wehave to open our minds and move along with the technological changes theworld is currently experiencing. Research has shown that the absence ofefficient and right ICT development policies in most African countriesincluding Cameroon has widened the information gap between the developedand the less developed countries (United Nations Development Programmereport (UNDP), 2001; Kozma, McGhee, Quellmalz, Zallas, 2004). ICT isregarded as a powerful tool in Cameroon that can help improve productivity,competitiveness, stimulating growth, creating employment opportunities andas such enhance the wellbeing of the Cameroonians (Ndongfack, 2010).The United Nations Educational, Scientific and Cultural Organization(UNESCO), created and used the “One Laptop Per Child” (OLPC) initiative as ameans of closing the digital divide gap between developed and developingnations on the use of ICT. Though this action has dominated the front pages ofmany international organisations and countries as the top education agenda,the actual implementation and practice of this “One laptop per child” initiativehave not yielded significant results especially in less developed countries(Ames, 2010). Nevertheless, the development of ICT policies in Africa andCameroon in particularly have often strives to match international ICTeducation policy. Despite the massive investment in the integration of ICT inmany secondary schools, the practical use of this ICT tools by teachers remainin a preliminary stage with little significant in the educational outcome (Howie,2010).The introduction of computer science as a subject in Cameroonian schoolshas been a focus on equipping teachers and students with the technologicalknowledge to use ICT (Ndonfack, 2010), resulting in an improper use of ICT inthe education domain (Cuban, 2001). Integrating ICT properly in the teachingand learning process education from the Cameroonian perspective is still in the10

introductory stage, making this necessary to find out how ICT is used as a toolto facilitate the teaching and learning process. Some teachers still actively resistthe use of modern technology in teaching their students. They are morecomfortable with the traditional instructional method of teaching and see norelevance of the use of ICT (Ndibalema, 2014). Already, curricula are starting toemphasise capabilities and concerned more about how ICT can be utilisedrather than on what ICT is. Numerous studies have found that ICTs by theirvery nature are tools that encourage and support independent learning (Cuban2001; Grimes & Warschauer, 2010; Lowther, Inan, Ross, & Strahl, 2012;Warschauer, 2008). ICT in education can enhance learning environment forlearners, act as a powerful tool to supplement teachers classroom instructions,use as an administrative tool for teachers and administrators, increase access toeducation and inclusive education in schools (Jhuree, 2005, p. 469)According to my little experience as a teacher, I have always had a kininterest in the integration and use of ICT in my country. As an economicsteacher, I understand and see the importance of ICT in teaching; consequently, Itried using ICT in teaching in some critical and practical lessons in economics.After teaching my students the concepts of demand and supply which is one ofthe broadest and the most complex topics in ordinary-level economics, I had theopportunity of showing them some videos of various ways big companies inthe country react to demand of their goods. As a result, it did not only facilitatemy teaching as I had to use less time to cover my lessons, but it also creates aconstructivist environment where students were able to pinpoint for themselvesfrom the video the various relationships of the concepts. So from that time on, Isaw ICT learning as one of the best methods in teaching students now when welive in a technology-based society. Also, following the introduction of computersciences as a subject in Cameroonian school’s curriculum also motivated me toventure into this study. After examining computer Integration Across theCurriculum (CIAC) in a large urban minority secondary school in the UnitedStates Gibson, et al. (2014) concluded that increasing implementation ofcomputers in schools does not ensure effective use of the tools by teachers to11

improve student outcome. As a result, teachers were using computers toprepare lessons rather than for direct instructional use (Cuban, 2001).The purpose of this study is to explore the scope and nature of thepedagogic use of ICT in Cameroonian secondary schools, the impact of the useof ICT as a pedagogical tool and the role school principals and parents play inenhancing the use of ICT in the pedagogy. Since the implementation of ICT inCameroonian schools, there remains a huge gap in the integration of ICT in theclassrooms. There have been few studies in this field of ICT in Cameroon, andmost of the studies have focused on the implementation of ICT. Since theimplementation ICT in Cameroonian schools, there have not been few studiesthat explore how teachers use these tools in transmitting knowledge to thestudents and the impact that the use of ICT has brought to schools.There is still limited knowledge about the various ways teachersincorporate ICT as a pedagogic tool in the teaching and learning process,coupled with the role leadership of the principals and parents in influencing theuse of ICT in school in the world as a whole and Africa in particular. This studyis unique in its kind as it is one of the few comprehensive qualitative kindsresearch in the field of ICT education in Cameroon. Since the implementationof computers, learning software and the Internet in schools, so many campaignsto convince teachers to use ICT in teaching has come up. This has pushed someteachers from non-users to occasional users and from casual users to serioususers (Cuban, 2001). Despite this shift, a huge number of teachers are still nonusers, especially in developing countries.In finding out how ICT is used in Cameroonian school, this study will beguided by three central research questions. Teachers are the essentialcomponent in the learning environment and therefore the impact of ICT onteachers, and the strategies they employ to facilitate its usage is critical (Moyle,2006; Tondeur, Cooper & Newhouse, 2010). The first research question willfocus on finding out how these ICT tools available in Cameroonian schools arebeing used in the teaching and learning process. Next to this the study is goingto locate the impact of ICT as a pedagogic tool. Finally, this study is closely12

related to the role the school administration plays in enhancing the use of ICTin the teaching outcome and leads us to our third research question. In thisstudy, the school administration will be represented by the principals and theparents. In the Cameroonian context, the school leadership is made up of theprincipal, followed by the vice principal, the school discipline mastersrespectively. Consequently, the principal act as the backbone of the schoolleadership as hierarchical leadership is the leading practice in Cameroonianschools. The principal has big role in facilitating the policies put in place at theministerial level. Also, parents are regarded important in Cameroonianeducation context with their partnership with local schools through ParentsTeachers Association (PTA) thus, classified under the administration in thisstudy.The study was carried out in two secondary schools in the SouthwestRegion of Cameroon. The Bilingual nature of the institutions deeply profoundlythe country educational system and was suited it for this study. Also, theseschools were selected base on the easy access to carry out data and also basedon the fact that they were among the first schools to start experiencing ICTimplementation. This qualitative study consists of both semi-structuredinterviews and observations of a total of 20 teachers. For a more differentresponse, two groups of teachers were purposefully selected. Considering thiscriterion 10 teachers of range 1-10 years studied in this research as youngteachers and other 10 teachers of working age ranging from 11-30 yearsregarded as experienced teachers were selected for the study. Two principalsfrom both schools as they are the head of the administrative unit and the twoparents who are chairman of the parents’ teachers’ association (PTA)representing parents were interviewed to answer the third research question.For a more diverse response, two groups of teachers were purposefullyselected.13

2 THEORETICAL FRAMEWORK AND KEYCONCEPTS2.1IntroductionThe importance of ICT can be traced back in the early 19th century by Skinner abehaviourist and an American psychologist whose view have profoundlyinfluenced the development of educational software. According to Skinner(1938), people can learn more efficiently if their environment is carefullycontrolled. He developed the principle of operant (behaviour) conditioningwhich stated that: “If the occurrence of an operant is followed by thepresentation of a reinforcing stimulus, the strength is increased” (Skinner, 1938,p.21). This provides the simple tactic of reinforcing the correct behaviourthrough reward and no action being taken for a wrong act which led to theintroduction of computers as a teaching tool (Skinner, 1958). Skinner’s paper on“teaching Machine” has a strong approach in designing instructional learningby the teacher. Bullard (2003) criticised the behaviourist theory for focusingmore on the teacher impacting knowledge to the student, seeing the student asa receiver of knowledge. He states that:“Curriculum needs to be rescued from traditionalbehaviourist approach domination and cognitive-constructivistapproach should be introduced to the system, which is todayinternationally accepted and fast growing model in educationsystems” ( Usun, 2009, p. 334).According to Bullard (2003) a proponent constructivist view learning as aprocess in which individuals construct meaning basing on prior knowledge andexperiences. Bullard (2003) in his attempt to evaluate future teachers in trainingcollege assumed that it is significant to experience constructivist learning to14

develop positive beliefs about the constructive approach. Constructivist viewthe learner as an active participant involved in structuring their learningexperience as opposed to the behaviourist view. Bullard (2003) believes thatapplying constructivist principles in the teaching and learning process willgenerate a new way of teaching with computers, constituting a shift from ateacher-centered to learner-centered pedagogy. Agyei and Voogt (2010) addedthat using ICT constructively will increase critical thinking for learners,encourages small group activities as well encouraging cooperation betweenstudents and teachers. Voogt (2010) highlighted that ICT enhances integrativelearning through the transformation of theories into practice. Bullard (2003) inhis attempt to evaluate future teachers in training college assumed it issignificant to experience constructivist learning to develop positive beliefsabout the constructive approach.2.22.2.1Pedagogic Use of ICT in a ClassroomShulman s Pedagogic Content Knowledge (PCK)During the mid-1980s, Shulman (1986) asserts that teachers must possessknowledge about the content area of their discipline. Mishra and Koelher (2006,p.63) added that the cost of not having a comprehensive content knowledgecould be prohibitive as students can receive incorrect information and developmisconception in the subject area. Shulman (1986) further elucidated thatteachers needed a firm grasp of the analogies and also the frameworks that canbe used to explain these facts and concepts naming it the content knowledge (CK).Added to this, teachers have to be guided by procedures that should be usedwithin this particular discipline or subject content area. He explains thatteachers needed knowledge about how to teach known as pedagogical knowledge(PK). Pedagogical knowledge includes planning, and implementation strategiesestablish in the classrooms such as; grouping students to promote learning fromeach other, setting up class routines, using discipline techniques and teaching15

strategies to enhance learning in the classroom environment. Shulman (1986)stated that teaching is ineffective in a case where the teacher lacks knowledgerelated to teaching strategies which involve teaching approaches and classroommanagement. According to Shulman's model, it is believed that when a teachercan connect the content knowledge with the pedagogic knowledge that isappropriate for teaching that content blending them together, results in thepedagogic content knowledge (PCK). This represents the original domain of theteacher knowledge (Shulman, 1986; Mishra & koelher, 2006, 2009; Angeli &Valanides, 2013; Graham, 2011; Becker 2014). In other words, the PCK informsthe teachers’ decisions about the best method to use for teaching specificcontents standards to their students. Here, effective teaching will only takeplace when the teacher compliments the content knowledge with the pedagogicknowledge. For this to happen, when a teacher has a real mastery of the subjecttogether with a transparent delivery method then teaching is effective. Blendingthis knowledge together enables teachers to make the connection between thecontent the wish to teach and the best way to deliver lessons in their dailyclassroom practices (Shulman, 1986).2.2.2TPACK Model (Technological Pedagogical Content Knowledge)Shulman s PCK model was later developed by Mishra and Koelher (2006)whereby, this time, the infusion of technology into the society had become soprevalent that was almost ubiquitous. Because students are now able to use ICTtools on daily basis, therefore influences the way some specific subjects aretaught and also the content knowledge itself (Voogt, Fisser, Pareja Roblin,Tondeur, Van Braak, 2013; Jonassen, Wilson & Peck 2000). The integration oftechnology into learning has added complexity to the fundamental knowledgeof what constitute the teachers’ professional knowledge base (Mishra &Koelher, 2006).The Technological knowledge (TK) consists of having an understanding ofthe standard technologies such as books and chalk and more advancedtechnologies such as the internet and software. This includes knowledge of ICT16

operating systems and the ability to use computer hardware and software(Agyei & Voogt, 2012; Graham 2011; Mishra & Koelher, 2006). Mishra andKoehler (2006) argued that with regards to a more rapid and technologicalworld we now find ourselves in, technological knowledge needs to be includedin addition to the content and pedagogical knowledge for the teaching andlearning process to be effective. According to Mishra & Koehler (2006), effectivepedagogical use of ICT is profoundly influenced by the content domain towhich they are situated. They describe technological and content knowledge asTechnological Content Knowledge (TCK). They added that teachers now need tohave knowledge about the technology tools that are part of the disciplinecontent area. TCK focuses on the tools for the content area being able to repurpose other contents.Figure 1 Relationship between PCK and TPACK modelAccordingly, effective teaching is influenced by the way teachers use ICTtools in the teaching and the learning process and not only how they toolsfunctions (Mishra & Koelher, 2006). The overlap with the technologicalknowledge and the pedagogical knowledge is termed Technological PedagogicalKnowledge (TPK) (Mishra & Koelher, 2006) which involves how a teacher uses17

technological tools in teaching, selecting the best tools to use when working tomake their instructional practices more successful. Graham (2011) added thatTPK knowledge begins to develop when the teacher starts to understand thedynamic relationship between the content and pedagogical knowledge.According to Tondeur, Van Braak, Sang, Voogt, Fisser, and Ottenbreit-Leftwich(2012) teachers’ TPK remains the most critical area for novice and pre-serviceteachers because they have not participated in many learning experiences thatwere enriched by technology. Agyei and Voogt (2012) also argued that teachersneed kn

3 Abbreviations ICT: Information and Communication Technology TK: Technological Knowledge CK: Content Knowledge PK: Pedagogic Knowledge TCK: Technological Content Knowledge TPK: Technology Pedagogic Knowledge PCK: Pedagogic Content Knowledge TPACK: Technology Pedagogic and Content Knowledge UNESCO: United Nations Educational, Scientific and Cultural Organization

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