Introduction To Nadcap/PRI

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Introduction to Nadcap/PRIRev: 28Feb2019Copyright InformationAll course content, including preparationmaterials, training presentations, assessmentmaterials, etc. Is the exclusive property of PRIand subject to both US and internationalcopyright laws.Copyright Performance Review Institute2

Goalsͻ Educate individuals unfamiliar with the Nadcapprocess:ͻ Nadcap – How it worksͻ Tools and resources availableͻ Increase awareness of expectations andrequirements in order to:ͻ Reduce the average number of nonconformances (NCR’s)ͻ Reduce cycle time (time from audit to accreditation)ͻ Increase number of Suppliers on Merit programCopyright Performance Review dcap DefinedNadcap Organizational StructureWhat is a Nadcap Audit?Nadcap ProceduresAudit ProcessPreparation StepsITAR/EARDuring and After the AuditNCR Responses/RCCASupplier AdvisorySupplier MeritFailure ProcessAdditional InformationNadcap Meeting InformationWebsitesCopyright Performance Review Institute4

AgendaͻͻͻͻͻIntroduction to PRI and NadcapThe Nadcap Audit ProcessPreparation StepsDuring the Audit / Post AuditWeb Tools & Additional InformationCopyright Performance Review InstitutePRI is a not-for-profit affiliate of SAE InternationalPRI administers the Nadcap special processes accreditationprogram and PRI Registrar on behalf of its SubscribingMembers and industryNadcap created by aerospace Original EquipmentManufacturers (OEMs or Primes) to provide supply chainoversight and ensure regulatory complianceNadcap uses audit management software created andmaintained in-house by PRI Informatics Solutions (eAuditNet)Complementary programs, tools, and professionaldevelopment services created by PRI to support Nadcap5

Nadcap DefinedThe leading, worldwide cooperative program of majorcompanies designed to manage a cost effectiveconsensus approach to special processes and productsand provide continual improvement within theaerospace industry.7Copyright Performance Review InstitutePRI/Nadcap Organizational StructurePRI Board ofDirectorsTASK GROUPS Aero Structure AssembliesAerospace Quality Systems (AQS) - AC7004Chemical ProcessingCoatingsCompositesConventional Machining as a Special ProcessElastomer SealsElectronicsFluid Distribution SystemsHeat TreatingMaterials Testing LaboratoriesMetallic Materials ManufacturingMeasurement & InspectionNon Metallic Materials ManufacturingNon Metallic Materials TestingNonconventional MachiningNondestructive TestingSealantsSurface EnhancementWeldingNadcapManagementCouncil (NMC)AdministrativeStaffSupplierSupportCommittee

Nadcap Subscribersͻ 309th Maintenance Wing – Hill AFBͻ Aeroject Rocketdyneͻ Airbus Group Airbus Airbus Defence and Space Airbus Helicopters Premium Aerotec Stelia Aerospaceͻ Air Force (WPAFB)ͻ BAE Systems – Military Air &Information (MAI)ͻ BAE Systemsͻ The Boeing Companyͻ Bombardier Inc.ͻ COMAC (SADRI, SAMC)ͻ Defense Contract ManagementAgency (DCMA)ͻ Eaton, Aerospace Groupͻ Embraer SAͻ General Dynamics (Gulfstream)ͻ The General Electric Company (AvioAero)ͻ GKN Aerospaceͻ GKN Aerospace Sweden AB Harris Corporation Heroux Devtek Inc. (Landing GearDivision) Honeywell Internationalͻ Israel Aerospace Industriesͻ Latecoereͻ Leonardo S.P.A. Divisione Velivoli Leonardo S.P.A – Helicopter Divisionͻ Liebherr-Aerospace SASͻ Lockheed Martin Corporation Sikorsky Aircraft Mitsubishi Aircraft Corporation Mitsubishi Heavy Industries, LTD(MITAC/MHI) MTU Aero Engines National Aeronautics and SpaceAdministration / NASA Northrop Grumman Corporation Parker Aerospace Group Raytheon Company Rolls-Royce (Corp & PLC) SAFRAN Group Singapore Technologies AerospaceLtd Sonaca Spirit AeroSystems Textron Inc. Textron Aviation Bell Helicopter Thales Group (Thales GlobalServices) Triumph Group Inc. United Technologies Corporation /Collins Aerospace Rockwell Collins Goodrich (UTAS) Hamilton Sundstrand (UTAS) Pratt & Whitney Pratt & Whitney CanadaCopyright Performance Review InstituteSupplier Support Committee (SSC)Mission: Our goal is to represent the Supplier community and work with the Nadcap Management Council (NMC)to enhance the effectiveness and economical value of the Nadcap program for the mutual benefit of Suppliers andSubscribers.SSC Programs/Activities: Mentoring Program - Dedicated to assisting those Suppliers who are new to the process and/or thoseneeding assistance with navigating through the Nadcap system by providing names and contact informationof experienced Nadcap Suppliers. If you would like to work with a Mentor, please send an email toNadcapSSC@p-r-i.org. Supplier Survey – Biennial Customer feedback survey SSC Task Group Representatives - Act as a liaison between the SSC and the Task Group and can advise youon Task Group related inquires.Nadcap Supplier Support Meeting:The SSC sponsors several face-to-face sessions at the Nadcap meetings. The Supplier Orientation & Tutorialprovides an overview of the Nadcap program, presented by a Supplier; the SSC meeting is a forum for discussionand report-out on important issues for Suppliers; and there is also an informal Question & Answer session whereyou can meet PRI Staff. Check the meeting agenda for details.If you would like to receive any additional information on SSC activities, please email NadcapSSC@p-r-i.org.9

AgendaͻͻͻͻͻͻͻIntroduction to PRI and NadcapWhat is a Nadcap Audit?The Nadcap Audit ProcessPreparation StepsDuring the AuditPost Audit InformationWeb Tools & Additional InformationCopyright Performance Review Institute11What is a Nadcap Audit?ͻ A thorough assessment for compliance to a Nadcapchecklist and Customer requirements– Conducted by an expert in the commodityͻ Auditors are chosen by the Task Groupͻ Audit is not a Quality Systems (QS) Audit!– Technical audit focused on the specific commodityrequirementsͻ QS related aspects only specific to the commodity e.g. review ofcalibration requirements for NDT equipmentCopyright Performance Review Institute12

Copyright Performance Review InstituteChecklistsCoreChecklistSlash cklist

Job Audit A job audit is a step by step review of the special process on actualhardware evaluating how the customer requirements are met, using theNadcap checklists. Each special process family will have a certain number of job audits to bewitnessed. Each Task Group has their own requirements, be sure to reviewthe audit checklist for specific details Schedule the Nadcap audit when able to perform as many of the jobaudits as possible Work with the scheduling department (internal and PRI)Can affect scope of the accreditationPaper audits may be used but only when absolutely necessary and as agreedby the Task GroupNOTE: If clarification is needed, contact the Staff Engineer15Copyright Performance Review InstituteRelationship Between C7XXXAUDITCRITERIA Job AuditsAUDITHANDBOOK(if cificationrequirementsObtain and download the audit checklistand audit handbook PRIOR to your audit!Copyright Performance Review Institute16

AgendaͻͻͻͻͻͻIntroduction to PRI and NadcapThe Nadcap Audit ProcessPreparation StepsDuring the AuditPost Audit InformationWeb Tools & Additional InformationCopyright Performance Review Institute17Nadcap DocumentsͻPD 1100 – Nadcap Program Requirements– The requirements for implementing the Nadcap industry consensus-based accreditationprogramͻOP – Operating Proceduresͻ Documents detailing the specific procedures by which Nadcap operates. These documents areadministered by PRI, and are approved by the Nadcap Management Council.ͻ Example: Audit Failure, Merit, Supplier Advisories, etcͻIMAPP – Industry Managed Accreditation Program Procedureͻ Document detailing specific procedures by which PRI/Nadcap Staff operates. These documentsare in accordance with Operating Procedures and administered and approved by PRI.ͻ Example: Balloting, record retention, internal audit, etcͻFormsͻ Forms used to gather or transmit information. These are referenced within the OperatingProcedures and administered and approved by PRI.Example: s-frms (Scheduling – preliminary questionnaires)t-frms (Task Group – advisory response form, audit checklist template)Copyright Performance Review Institute18

Quality System Approvalͻ Before receiving a Nadcap special process accreditation, the companyquality system must be approved:ͻ Nadcap recognized quality systems approvals:– 9100 and 9110 quality system approvals performed by approvedregistrars - listed in the IAQG OASIS database (www.iaqg.org/oasis).Some Product groups require 9100– ISO/IEC 17025 for testing laboratories (AC7101), must cover theNadcap scope of accreditation and be from an approved ILACaccreditation bodyͻ If you have neither of these, you will need a Nadcap AQS audit to AC7004or AC7006 (labs) to support the special process accreditationͻ Refer to PD 1100 and OP 1104Copyright Performance Review Institute19Quality System Approval (Cont’d)ͻ Suppliers scheduling an initial Nadcap audit shall provide PRI a recognizedquality system certification valid through the last day of the scheduledprocess audit prior to the time the audit is entered into eAuditNet or anAC7004 assessment audit shall be scheduled, unless the TG requires morethan AC7004ͻ For reaccreditation audits, where no existing recognized quality systemapproval exists, Suppliers shall have two options:– a minimum of 90 days prior to the audit start date schedule an assessment to AC7004,unless TG requires more than AC7004– provide PRI a valid Quality System accreditation certificate no later than 60 daysfollowing the end of the Nadcap auditͻ Suppliers failing to provide a valid quality system accreditation certificateto PRI by this date shall have the process audit automatically failedwithout further noticeCopyright Performance Review Institute20

Nadcap Audit Process – Nadcap Accreditation1234SuppliersRequest AuditPRI AuditScheduledAuditor Assigned6a79865AccreditationTask GroupApprovalPRI TechnicalStaff ReviewAudit CompletedBegin the Process: Initial Stepsͻ Go to eAuditNet (www.eAuditNet.com)ͻ Click on “Get Quote” button– If you are an existing user, you can log in and gothrough the steps to request a quote– If you are a new user, you will need to register in thesystem and then go through the steps to request aquoteͻ Schedule Auditͻ Prepare!Copyright Performance Review Institute22

Automatic Schedulingͻ When the Task Group grants Nadcap accreditation for acompany, eAuditNet is updated and the accreditation is listedon the online Qualified Manufacturers List (QML)ͻ At the same time, the next Nadcap accreditation audit(reaccreditation) for the same commodity will beautomatically scheduled by eAuditNet. 85% of audits areauto-scheduled!ͻ Please verify the dates and contact the SchedulingDepartment within 21 days of any changes. – IMPORTANT, areminder will NOT be sentCopyright Performance Review Institute23Automatic Scheduling –More Detailsͻ When an audit is auto-scheduled, it may be necessary toaccept the Supplier Agreement and designate if there is ITARand/or EAR (EC-LR/Restricted) work involved– Log onto eAuditNet, click on Supplier Audits. Under “Agreements Accepted” alist of audits where agreements are not accepted will appear. Click on“Accept Agreement” and complete the acceptance– Under ITAR/EAR, select “Specify” for the audit which needs the Export ControlStatus designating and indicate ITAR/ and or EAR (EC-LR/Restricted) statusaccordinglyͻ The designation of the ITAR/EAR status must be completedprior to every audit. REMINDERS WILL BE SENT!Copyright Performance Review Institute24

Export Controlled* Materials andInformationͻ The US government has determined that certain products,processes and technical information must be controlled.ͻ The documents which control this are:– ITAR – International Traffic in Arms Regulation– EAR – Export Administration Regulationsͻ Exports can occur by seeing or discussing controlled materialin addition to obtaining copies of the material*Throughout this presentation reference to “restricted items”, refers to materials, products, technical data,software, and technology which require licensing or to which other restrictions apply as per the ITARor EAR regulations.Copyright Performance Review Institute25Export Controlled Materials &Informationͻ The Nadcap process uses both Unrestricted and Restricted personnel(Auditors and Staff Engineers) on Nadcap auditsͻ Unrestricted auditors are either US citizens or green card holders– US citizen auditors (Unrestricted) are allowed access to EC-LR materials anywhere in theworld without a licenseͻ Restricted auditors are all others– Restricted auditors are not allowed access to EC-LR/Restricted materials anywhere inthe world unless they are listed on a licenseͻ Suppliers must know the status of the PRI personnel & keep any ExportControlled material away from Restricted/Unlicensed personnel– Auditor status can be found in eAuditNet next to Auditors name for assigned audit– The status of the Audit Report Reviewer is located on the Audit Summary page and canbe seen once the audit is assignedCopyright Performance Review Institute26

Supplier Responsibilitiesͻ Determine whether you have material, products, technology orinformation which requires a license or is otherwise restricted by the ITARor EAR.ͻ Contact your customers to be certain.ͻ If you have product, information or any other materials restricted by theITAR or EAR, you must indicate such by answering the ITAR/EAR question“YES” after accepting the supplier agreement when the audit is scheduled.This alerts PRI Scheduling as to whether ITAR/EAR controlled work exists –and guides the assignment of the auditor.Copyright Performance Review Institute27Supplier Responsibilities (Cont.)ͻ General information on Export Control can be found ineAuditNet (Public Documents) and on the Supplier page ofthe Nadcap website (www.p-r-i.org)ͻ Suppliers cannot post or reveal any technical details on ECLR/Restricted parts in response to any findings in eAuditNetincluding attachments– eAuditNet contains a warning notice for audits identified as ITAR/EAR,when suppliers respond to findings (see next screen)Copyright Performance Review Institute28

Supplier Responsibilities (Cont.)Copyright Performance Review Institute29Supplier Responsibilities (Cont.)ͻ Beginning March 16, 2015, all program participants are asked to forwardall restricted data which must be sent to any unrestricted PRIrepresentative in association with a Nadcap audit to the following emailaddress: restricteddata@p-r-i.orgͻ In the subject line of the email message, the following information mustbe included:– Audit Number– Intended PRI recipient and/or Nadcap Commodity-ͻ Failure to adhere to this procedure could result in the sender’s audit databeing lost and/or a delay in audit processing time.ͻ For general information on export control regulations, please visit thefollowing web pages:– https://www.pmddtc.state.gov/– http://www.bis.doc.gov/Copyright Performance Review Institute30

Best Practices for Nadcap Successͻ Strengthen your internal audit program – Use the Nadcapchecklists! Include Job Audits every time. Understand theinterpretation and expectations– Download the Nadcap checklist and perform a thorough and completeself-auditͻ Record, by question, where in the system the requirement is documentedͻ Record, by question, where the objective evidence of compliance is in thesystemͻ If you cannot write down where in the system the documentation islocated and what you will show the auditor – the checklist answer is No!ͻ Perform a full set of Nadcap job auditsCopyright Performance Review Institute31Best Practices for Nadcap Successͻ Confirm all personnel understand the role they play in makingthe audit successfulͻ For reaccreditation audits - Review all NCR’s (Majors /Minors) from the previous audit to ensure corrections takenare sustainingͻ Use the tools available on www.eAuditNet.comͻ Tutorials where availableͻ Audit Handbooks where availableͻ ChecklistsCopyright Performance Review Institute32

PRI Staff Engineerͻ The PRI Task Group Staff Engineer has commodity specificknowledge and expertise– Review audit report packages. Make recommendations foraccreditation to the commodity Task Group– Qualified auditors – Understand the process– Work intimately with the commodity Task Groups – Understandrequirements, interpretations and expectations– When necessary, use their expertise before and after your auditCopyright Performance Review Institute33Staff Engineer Adviceͻ It is the companies’ responsibility to ensure all requirementsare met– Do not shift responsibility to others for non compliances or assumeeverything is acceptable because it was believed to be acceptable inthe past– Understand the interpretation of the requirements and/or Task Groupexpectation. Contact the Staff Engineer if uncertainͻ Ensure compliance throughout all of the company documentsͻ Auditor will check for complete complianceCopyright Performance Review Institute34

More Staff Engineer Adviceͻ Conflict between the checklist - comply with the customerrequirement or pick the most stringent? If uncertain, contactcustomer or PRIͻ Multiple customer requirements will require a more robustsystemͻ The specification is the requirement. Procedures must meetall requirements in the specification, with supportingevidence as required by the checklistsCopyright Performance Review Institute35Information available on-lineͻwww.eAuditNet.com– Resources/Documents/Public DocumentsͻͻͻͻChange of address sheet (t-frm-11)eAuditNet Supplier Guide & Pre & Post-Audit TutorialsAudit HandbooksMiscellaneous Task Group reference and training documents such as Task Group Meeting /Symposium presentations, Rolling Action Item List (RAIL), Pyrometry Reference Guide, etc– Nadcap Procedures and Forms– Checklistsͻwww.p-r-i.org– Nadcap, Supplier InfoͻͻͻͻSSC page – Purpose, mentoring, what happens at SSC meetings and morePRI/Nadcap - Supplier PerspectiveeAuditNet – For SuppliersProfessional Development – eQuaLearn Training CoursesCheck both sites often – updates made frequentlyCopyright Performance Review Institute36

AgendaͻͻͻͻͻͻIntroduction to PRI and NadcapThe Nadcap Audit ProcessPreparation StepsDuring the AuditPost Audit InformationWeb Tools & Additional InformationCopyright Performance Review Institute37Scope Verificationͻ At the beginning of the opening / introduction meeting (inbriefing), the auditor will log onto eAuditNet.com and requestthe supplier representative review the scope of the audits toensure accuracy and make any changes accordingly prior tothe audit commencing– Electronic ‘sign-off’ process– Once the audit begins, generally no changes can be madeto the scope of accreditationͻ The auditor does not determine the scope, that is theresponsibility of the company. If uncertain, verify with yourcustomerCopyright Performance Review Institute38

Daily Briefingsͻ At the end of every audit day, the auditor should conduct a daily briefingto summarize the progress and review any non conformance reports(NCR) generated during the day– Inform key company personnel (if required)– Promotes open communication between the company and auditor– Allows the company time to obtain further clarification or objective evidencethat may invalidate the NCRͻ Purpose is not to excessively debate or argue about an issue with the auditor.Problems occur, contact appropriate Staff Engineer– Review any outstanding items that needed to be addressed to answer achecklist questions– Discuss the next days agenda to ensure personnel are available– Minimize time necessary at the final out-briefingCopyright Performance Review Institute39Exit Meetingͻ An out-briefing or exit interview with SupplierManagement personnel shall be conducted to:– review non-conformanc

Nadcap Subscribers {309th Maintenance Wing – Hill AFB {Aeroject Rocketdyne {Airbus Group Airbus Airbus Defence and Space Airbus Helicopters Premium Aerotec Stelia Aerospace {Air Force (WPAFB) {BAE Systems – Military Air & Information (MAI) {BAE Systems {The Boeing Company {Bombardier Inc. {COMAC (SADRI, SAMC) {Defense .

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