ISO 17020 White Paper For Conformity Assessment .

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ISO 17020 White Paper forConformity Assessment - Requirementsfor the Operation of VariousTypes of Bodies Performing InspectionLakshy ManagementConsultant Pvt Ltdaiming excellencewww.lakshy.com

WHAT IS ISO 15189?ISO 17020, entitled "General Criteria for the Operation of Various Types of Bodies Performing Inspection", isan internationally recognized standard for the competence of inspection bodies. ISO 17020 should not beconfused with ISO 9001, which is specific to quality management systems. ISO 9001 does not requireevaluation of the technical competence of an inspection body and it should not be regarded as an 'acceptable'alternative to ISO 17020.This International Standard specifies general criteria for the competence of impartial bodies performinginspection irrespective of the sector involved. It also specifies independence criteria. This standard is intendedfor the use of inspection bodies and their accreditation bodies as well as other bodies concerned withrecognizing the competence of inspection bodiesBenefits of ISO 17020 Accreditation?Uniformity in execution and reporting method for the people carrying out the activity.?Reduced penalty in case of disputes?Meeting the accreditation requirements?Reduced customer complaints?Proof of conforms to specified requirementsOverview of ISO 17020The requirements of ISO 17020 are contained in 14 major sections including:1.2.3.4.5.6.7.Administrative requirementsRequirements for independence, impartiality,and integrityConfidentialityOrganization and managementQuality systemPersonnelFacilities and equipment8.Inspection methods and procedures9.Handling of inspection samples and items10.Control of records11.Inspection reports and inspection certificates12.Subcontracting13.Complaints and appeals14Cooperation with other inspection bodiesLakshy Management Consultant Pvt. Ltd.:- 232, Sai Chambers, Sector 11, CBD Belapur, Navi Mumbai 400614, India – R02-170215I 24 Hours Customer Care: 91 9821780035 I Phone 91 22 4024 3139 I Web: www.lakshy.com I Email: info@lakshy.com I U.S.A UK SINGAPORE INDIA UAE KSA EUROPE AFRICA AUSTRALIA HONG KONG

Like ISO 9001 and ISO 17025, ISO 17020requires procedures in several important areas, including:Procedure to ensure that persons or organizations external to the inspection body cannot influence the resultsof inspections by the ISO 17020-accredited organization1.Procedure for feedback2.Procedure for corrective action3.Procedure for the care and maintenance of equipment4.Procedure for selecting qualified suppliers5.Procedure for purchasing6.Procedure for inspection of materials received by the organization7.Procedure for appropriate storage facilities8.Procedure for protecting the integrity of data produced by the organization9.Procedure for ensuring the security of data produced by the organization10.Procedure for dealing with defective equipment11.Procedure(s) for performing inspections12.Procedure(s) for performing non-standard inspections13.Procedure(s) for avoiding deterioration or damage to inspection items14.Procedure for dealing with complaints15.Procedure for dealing with appeals against the results of inspectionsLakshy Management Consultant Pvt. Ltd.:- 232, Sai Chambers, Sector 11, CBD Belapur, Navi Mumbai 400614, India – R02-170215I 24 Hours Customer Care: 91 9821780035 I Phone 91 22 4024 3139 I Web: www.lakshy.com I Email: info@lakshy.com I U.S.A UK SINGAPORE INDIA UAE KSA EUROPE AFRICA AUSTRALIA HONG KONG

In addition Lakshy recommends the following additional procedures as a minimum supplement to therequired procedures:1.2.3.4.5.Control of non-conforming workPreventive actionInternal auditingManagement reviewTraining6.7.8.9.10.Calibration of equipmentContract reviewDocument controlRecords controlReporting the results of an inspectionCapabilitiesLakshy offers comprehensive services that will help you achieve your ISO 17020 quality goals. We can:1.2.3.4.5.6.7.Conduct an initial gap analysisHelp you establish policies and objectivesIdentify documentation requirementsMake assignments and prepare schedulesPrepare documentationCoordinate document preparation, reviews,approvals, and productionPrepare the following key documents:Quality Policy(a)Quality Manual(b)Procedures, Forms, Checklistsand Templates(c)Master List of Documents8.9.10.11.12.13.14.15.16.Manage implementation schedules, training,follow-up actionsHelp you select a Registrar that hasexperience in your industryPrepare status reports and monitor progressConduct trainingConduct internal auditsRequest registrationConduct vendor and supplier auditsConduct customer satisfaction surveysDevelop quality system intranets to help youmanage your documentsWith a team of highly qualified consultants and trainers having vast industrial experience, we partnerorganizations across the world to implement and achieve ISO 17020 Accreditation.Our consulting approach is highly professional, time bound and effective resulting in ease of implementationand adds value to the business processes of the client organization.Contact us at info@lakshy.com to get your organization ISO 17020 Accredited.Lakshy Management Consultant Pvt. Ltd.:- 232, Sai Chambers, Sector 11, CBD Belapur, Navi Mumbai 400614, India – R02-170215I 24 Hours Customer Care: 91 9821780035 I Phone 91 22 4024 3139 I Web: www.lakshy.com I Email: info@lakshy.com I U.S.A UK SINGAPORE INDIA UAE KSA EUROPE AFRICA AUSTRALIA HONG KONG

24 Hourscustomer Care: 91 9821780035ISO 17020 White Paper forConformity Assessment - Requirementsfor the Operation Of VariousTypes of Bodies Performing InspectionLakshy ManagementConsultant Pvt Ltdaiming excellence229, Sai Chambers, Sector 11, CBD Belapur,Navi Mumbai 400614, India – R00-230910Phone 91 41227402/3Web: www.lakshy.com Email: info@lakshy.com

The requirements of ISO 17020 are contained in 14 major sections including: 1. Administrative requirements 2. Requirements for independence, impartiality, and integrity 3. Confidentiality 4. Organization and management 5. Quality system 6. Personnel 7. Facilities and equipment 8. Inspection methods and procedures 9. Handling of inspection samples and items 10. Control of records 11. Inspection .

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