OSDC 2.0 -Extension Of Odisha State Data Centre

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RFP – Extension of Odisha State Data Centre – OSDC 2.0REQUEST FOR PROPOSALOSDC 2.0 -Extension of Odisha StateData nstallation,Commissioning, Integration, and Operations & Maintenanceof Non-IT & IT Infrastructure for Extension of Odisha State Data Centre.Tender Enquiry No: OCAC-NEGP-INFRA-008-2018-20038Odisha Computer Application Centre (OCAC)(Technical Directorate of E&IT Department, Govt. of Odisha)OCAC Building, Plot No.-N-1/7D, Acharya Vihar, RRL Post Office85

RFP – Extension of Odisha State Data Centre – OSDC 2.0This page has been kept left intentionally blank.1

RFP – Extension of Odisha State Data Centre – OSDC 2.0Table of Contents1.Invitation for Bids . 111.1.Important Dates . 111.2.Bid Invitation . 141.3.Acronyms . 172.Project Objective & Brief Scope of Work . 202.1.About OCAC. 202.2.Project Objective . 212.3.Brief Scope of Work . 23Scope of Work (Non IT) . 24Scope of Work (IT) . 26Operation and Facility Management . 28Migration . 283.Pre –Qualification Criteria . 293.1.Pre-Qualification for Bidder . 293.2.Submission of the Proposal . 333.3.Deadline for Submission of Proposals . 343.4.Late proposals . 343.5.Proposal Prices . 343.6.Earnest money deposit . 353.7.Bid Validity Period . 353.8.Compliant /Completeness of response . 363.9.Pre-bid Meetings Clarification. 363.10.Responses to pre-bid queries and issue of corrigendum. 373.11.Amendment of Proposals . 383.12.Opening of proposals by OCAC . 383.13.Evaluation Procedure . 383.14.Technical Bid Evaluation Scoring Matrix . 423.15.Evaluation of Bids and Award of Contract. . 523.16.Deviations and Exclusions . 543.17.Rejection of Bids. 543.18.Notification of Acceptance of Proposal. 544.General Conditions of Contract . 554.1.Definition of Terms . 552

RFP – Extension of Odisha State Data Centre – OSDC 2.05.4.2.Total Responsibility . 574.3.Right to terminate the process . 574.4.Language of Proposal & Correspondence . 574.5.OCAC's Right to accept and to reject any or all proposals . 584.6.Modification and withdrawal of bids. 584.7.Contacting OCAC . 584.8.Knowledge of Site Conditions . 584.9.Failure to agree with terms & conditions of the contract . 584.10.Governing Law & Jurisdiction . 594.11.Termination and Effects of Termination . 594.12.Consequences of Breach and penalties . 614.13.Statutory Compliances . 614.14.Consequences of Termination . 614.15.Indemnification . 624.16.Limitation of Liability . 634.17.Dispute Resolution and Arbitration . 644.18.Force Majeure . 654.19.Confidentiality . 654.20.Fraud and Corrupt practices . 664.21.Exit Management Plan. 684.22.Severability and Waiver . 714.23.Applicability of Liquidated Damages . 714.24.Intellectual Property Rights . 724.25.Taxes and Duties. 744.26.Insurance . 744.27.Audit, Access and Reporting . 754.28.Ownership . 754.29.Safety Regulations . 754.30.Warranty of Equipment. 764.31.OEM Certificate of Equipment . 774.32.Comprehensive AMC of Equipment . 784.33.Spares and Performance of Equipment . 784.34.Change Order and Contract Amendment . 78Design Consideration for OSDC 2.0 (Non-IT) . 803

RFP – Extension of Odisha State Data Centre – OSDC 2.05.1.Civil/ Non- IT Design Consideration . 805.2.Data Centre Build/Non IT Design Consideration. 825.3.Non IT Infrastructure (Scope of Work) . 835.4.Scope of Work – Electrical . 945.5.HT Power Distribution. 965.6.Diesel Generators . 975.7.MV Panels . 985.8.UPS Systems . 995.9.Cable, Bus Bar Trunks and Terminations . 995.10.Cable Schedule . 1005.11.Cable/Conduit/Bus bar Laying . 1005.12.Illumination . 1015.13.Grounding/ Earthing . 1015.14.Cable Pathways . 1025.15.Scope of work – HVAC system . 1045.16.Scope of Work – Safety, Security, Surveillance and Monitoring System . 1055.16.1Addressable Fire Alarm System (AFAS) . 1055.16.2Aspiration Smoke Detection System or Very Early Smoke Detection System 1065.16.3Gas Based Fire Suppression System . 1065.16.4Close Circuit Television System (CCTV) . 1075.16.5Access Control System . 1085.16.6Water Leak Detection System. 1085.16.7Rodent Repellent System (RRS) . 1095.16.8Data Centre Infrastructure Management Tool . 1095.16.9Visitor Management System . 1095.17.Scope of Work -Network Passive Infrastructure, Racks, IPDU, etc. . 1105.18.Upgradation of Utility equipment, integration and commissioning . 1115.19.Tier Certification by Uptime Institute . 1115.20.Data Centre Health Check Audit . 1115.21.Indicative List of Equipment need to be considered for Buy Back option . 1135.22.Technical, Functional and Operational requirements of Equipment’s (Non IT): 1145.22.1 Uninterrupted Power supply (UPS) system with Battery back-up (For CriticalLoad) . 1145.22.2 Uninterrupted Power supply (UPS) system with Battery back-up (For Non-CriticalLoad) . 1174

RFP – Extension of Odisha State Data Centre – OSDC 2.05.22.3 Precision Air Conditioning System (Direct Expansion In-ROW) . 1195.22.4 Precision Air Conditioner (CRAC) for perimeter cooling of Power Rooms . 1235.22.5 Diesel Generator . 1255.22.6 Track Busway system (Continuous) . 1275.22.7 Sandwich Type Bus duct System . 1295.22.8 MV Panels . 1315.22.9 Passive networking . 1355.22.10 DCIM . 1415.22.11 Asset Tracking . 1445.22.12 IT Rack . 1475.22.13 IPDU . 1495.22.14 Rack Access Control . 1515.22.15 33KV VCB Panels (HT Panel) . 1535.22.16 Dry Type Transformers . 1555.22.17 Fire Detection & Alarm System . 1615.22.18 Gas Based Fire Suppression System: - Suppression system (NOVEC 1230) . 1625.22.19 Access Control System . 1665.22.20 High Sensitivity Smoke Detection System . 1685.22.22 IP Based CCTV System . 1745.22.23 Water Leakage Detection System . 1765.22.24 Ultrasonic Rodent Repellent system . 1775.22.25 Physical Access Control System . 1795.22.26 3D X-ray Baggage Scanner. 1836.Detailed Scope of Work . 1876.1.Tier Certification by Uptime Institute . 1876.2.IT System Design Consideration . 1886.2.1 SITC of IT Infrastructure: . 1886.3.Key considerations for designing the Odisha State Data Centre 2.0: . 189I.Scalability . 189II.High Availability . 190III.Interoperability . 190IV.Manageability . 190V.Cyber Security . 190VI.Integration of OSDC with SWAN. 190VII.IPv6 Readiness . 1915

RFP – Extension of Odisha State Data Centre – OSDC 2.0VIII.Cloud Services Provisioning . 1916.4.Inter -Intra Rack Connectivity . 1916.5.Indicative Logical Schematic . 1916.5.1 High Level Indicative Logical Diagram for OSDC 2.0 . 1926.6.IT Infrastructure (Scope of Work) . 1966.6.1 Detailed Functional Scope of Work . 1966.6.2 Design Validation and Change . 2046.6.3 Installation and Configuration of the Commissioned IT Infrastructure . 2046.6.4 Deployment Phase . 2046.6.5 Procurement & Delivery of IT infrastructure components . 2056.6.6 Implementation . 2066.6.7 Migration to OSDC 2.0 . 2066.7.Operations & Maintenance. 2076.7.1Onsite Support . 2076.7.2Technical Support . 2086.7.3System Maintenance and Management . 2086.7.4System Administration . 2096.7.5Storage Administration . 2106.7.6Database Administration . 2116.7.7Backup / Restore . 2116.7.8Network Monitoring . 2116.7.9Firewall Monitoring and Management . 2136.7.10Network Based Intrusion Prevention System - Monitoring and Management . 2136.7.11Patch Management . 2146.7.12Monitoring & Management . 2146.7.13Other Support Services . 2156.8.7.Health Safety Environment . 216Minimum Technical Specification – IT . 2197.1.Server Type A & B – Rack Server . 2197.2.Core Router . 2217.3.Spine Switch . 2247.4.Leaf Switch (Fibre) . 2267.5.Leaf Switch (Copper) . 2287.6.Management Switch -1 . 2317.7.Management Switch -2 . 2327.8.San Switch (128 Ports) . 2346

RFP – Extension of Odisha State Data Centre – OSDC 2.07.9.San Switch (48 Ports) . 2357.10.Enterprise Storage . 2367.11.Tape Library . 2397.12.Link Load Balancer . 2407.13.Next Generation Firewall . 2417.14.AAA . 2457.15.DDOS . 2477.16.Endpoint Security . 2487.17.Server Security Solution . 2527.18.Vulnerability Assessment Solution . 2537.19.Cloud Management & Orchestration Solution . 2557.20.Virtualization Software. 2577.21.Openstack Cloud Framework . 2587.22.Platform as a Service. 2617.23.Enterprise Management System . 2637.24.SDN Controller . 2697.25.Anti- APT Solution . 2717.26.DLP Solution . 2737.27.Laptop. 2767.28.Desktop . 2787.29.Multi-Function Printer (Print, Copy, Fax, Scan) . 2797.30.KVM Switch (IP Based) . 2807.31.Data Centre Access Management . 2828.Project Timelines and Liquidated Damages . 2848.1Liquidated Damages Table . 2889.Payment Schedule . 29010.Service Level Agreement . 29310.1Brief Description of the Services to be provided . 29310.2SLA Definitions . 29310.3Category of SLA . 29410.4Targets of Service Level Agreement. 29410.5Performance Related Service Levels . 29510.6IT Infrastructure Service Level . 29710.7Virtual Infrastructure related Service Levels . 3007

RFP – Extension of Odisha State Data Centre – OSDC 2.010.8Security and Incident Management Service Levels . 30110.9Help Desk Support Services Level. 30210.10Manpower Service Levels . 30510.11Compliance & Reporting Procedures . 30710.12Civil and Electrical Major and Minor Works . 30910.13SLA for existing Data Centre . 31010.14Important Note . 31210.15SLA Change Control . 31310.16SLA Change Process . 31310.17Penalty . 31411.Project Management . 31511.1Partial Acceptance Test (PAT) . 31511.2Final Acceptance Testing (FAT) . 31611.3Roles and Responsibilities. 31611.4Training .

RFP – Extension of Odisha State Data Centre – OSDC 2.0 85 REQUEST FOR PROPOSAL OSDC 2.0 -Extension of Odisha State Data Centre Selection of System Integrator for Design, Build, Installation,Com

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