GUIDE ON HOW TO UTILIZE THE CLOUD MATURITY
GUIDE ONHOW TO UTILIZE THECLOUD MATURITY MODELSupport to increase your cloud capability
1. Introdcution.3A guide on utilizing thecloud maturity model support to increase yourcloud capability2. The cloud maturity model is a multidimensional approach to cloudtransformation.4A tool for assessing a company’s cloud readiness .4Maturity level: 0 - No cloud readiness at all.5Maturity level: 1 - Initial readiness, ad hoc . .6Maturity level: 2 - Repeatable, opportunistic.6Maturity level: 3 - Systematic and documented .6Maturity level: 4 - Measured and measurable.7Maturity level: 5 - Optimized .73. The Cloud Maturity Model takes into account business and technologyperspectives .8The cloud maturity model is divided into 30 different capability sub-areas .9People. .9Processes.9Technology.94. Benefits of the Cloud Maturity Model.10A clear description of the current situation and areas for development.10A systematic path to utilizing cloud services.12The cloud maturity model is flexible according to the organization’s needs.125.Utilizing the Cloud Maturity Model - Tips from Our Experts.13Support for the renewal of the company’s operations and know-how.13Management is emphasized in the assessment of cloud maturity.14Remember: this is not just a technical transformation.146. Do you want more information?.157. Experts.168. Capgemini in brief.17
IntroductionThe benefits of cloud services no longer needjustifying, as every organization interacts withthe cloud in one way or another. Yourtransition to the cloud is often driven by theneed to innovate and become more agile as aservice company. Today’s customers are strongly digitized and prefer agile service regardlessof the industry.Old-fashioned legacy systems rarely supportdigitization and agile modes of operation.Although the Nordics are already quiteadvanced in utilizing cloud services (up to 65%of companies use paid cloud services), beingsuccessful in digital projects is not self-evidentor easy. According to our research, 93% ofcompanies are in the midst of digital change,but only 18% are confident that they will meettheir digital project objectives. In addition, 64%of business leaders stated that their transformation schedules are delayed. Due to this,many companies feel that they have failed intheir digital transformation.requires improving employees’ skills, changemanagement, and development of operations.This guide will deepen your knowledge of thecloud maturity levels according to the CloudMaturity Model (CMM) and how technology, processes, and people relate to differentaspects of cloud maturity. The cloud maturitymodel is a multidimensional approach thatprovides the right tools for every company toexamine its actions and future designscritically. Not every business needs to strive forthe highest level of cloud maturity in all areas.Happy reading!We believe in the ability to succeed in digitaltransformation – whether introducing cloudservices or new innovative ways ofworking – based on a comprehensiveapproach to change. A change in which staff,business areas, and IT commit to a commongoal.This is also true for a company’s cloudstrategy. A company’s cloud transformationcan’t succeed only via technical change but3In cloud transformation, staff,business areas, and IT commit to acommon objective.”
The cloud maturity model is a multidimensionalapproach to cloud transformationA tool for assessing a company’s cloud readinessThe Cloud Maturity Model (CMM) is a tool thatassesses a company’s readiness for utilizingcloud services. The model helps the companytravel the journey to the cloud efficiently and insuch a way that cloud services are in linewith the company’s business objectives.There are many models for businessdevelopment, but the CMM model examinesan organization’s different business areas,specifically from a cloud perspective.The cloud maturity model is a multidimensionalapproach to how you can identify concretedevelopment targets for your cloud transition.The cloud maturity model includes the notionthat people and processes are as important astechnology in cloud maturity.We now introduce the Cloud Maturity Modelmaintained by the Open Alliance for CloudAdoption. [link: https://www.oaca-project.org/]4The model has been developed through thepractical experience of large internationalcorporations in which organization-wide digitaltransformations are typically challenging. Thismakes the cloud maturity model well suited toassess organizations’ cloud readiness anddevelopments of all sizes.The cloud maturity model includes levels fromzero to six. Some levels can also overlap, and acompany can be at level 1 from one perspectiveand another perspective at level 3.
Different levels of the cloud maturity model:Maturity level 0Maturity level 1Maturity level 2Maturity level 3Maturity level 4No cloud readinessInitial readiness,ad asured,MeasurableThe company doesnot take advantageof the cloud.The suitability ofexisting software andservices for the cloudhas been mapped.All systems aretraditional. There are Understanding ofno plans for migrating cloud services, somecloud services in use.to the cloud.No clear plans.ANALYSISThe process for theintroduction of cloudservices has beendefined and isrepeatable.The capacity forcloud migration exists.However, theapproach is notsystematic.CAPABILITIESINCREASINGCloud serviceutilization isautomated withtools and integrated.Cloud applicationsare in everyday useextensively in theorganizationActivities aresystematic and canbe monitored.Documentationexists.Private, public,hybrid platforms.The cloudmanagement modeis followed, withutilizationmeasured andcontinuouslydeveloped.EFFICIENCYGROWINGSPEED ANDQUALITYINCREASINGMaturity level: 0 - No cloud readiness at allThe company doesn’t take advantage of the cloudat all. Instead, it only has legacy systems. There arealso no plans for taking cloud services into use. Atthis level, starting various projects is slow andlaborious. In the Nordics, large 0-level companieshave become a rarity. Almost all companies areeither taking advantage of the cloud or have5conducted surveys about taking it into use. If acompany is at the 0-level, it is not necessarily dueto a lack of cloud readiness or plans to move to thecloud. Still, often there is a regulatory reasonbehind it—for example, stricter than averagesecurity and data sovereignty requirements.Maturity level 5OptimizedHave an interoperableand open cloud that isbeing developed andoptimized proactivelythrough meters andusing data.It is possible tomanage workloadsflexibly on differentservice platforms.PROACTIVITY
Maturity level: 1 - Initial readiness, ad hocThe company has mapped and analyzed the suitability of its existingsoftware and services for integration with the cloud. The company alreadyhas preliminary experience of cloud services, and some migrations mayhave taken place, but for the most part, it has both legacy- andnon-virtualized systems. The cloud is mainly being utilized as SaaS servicesor limited business unit-specific ad-hoc procurement. The company is stillin the early stages of using cloud services, and there is no clear plan.Nordic organizations on this level of cloud maturity differ a lot from theirUS counterparts. For example, Nordic companies have not been usingprivate clouds to the same extent. Few companies have their own datacenters, but they usually rely on service provider data centers/servers andvirtualization. Of course, there are industry-specific differences: forexample, the financial sector is still often using its own physical capacity,but otherwise, these organizations can be defined as having a higher levelof cloud maturity.Maturity level: 2 - Repeatable, opportunisticThe company has prepared its IT and procurement process for taking cloudservices into use, such as deciding who can subscribe to such services andhow. The processes are defined and are repeatable. The utilization ofcloud services is already relatively high at this level, but the approach isnot yet systematic and comprehensively defined.In Nordics, features of this level, such as formalization of the procurementprocess, often occur later in the cloud journey, when parts of the othermaturity levels’ have already progressed further, leading to maturity leveltwo rarely being uniformly achieved.6Maturity level: 3 - Systematic and documentedIn addition to the previous level, the company has introduced a process orpurchased an external service that can manage its cloud service subscriptionsand, for example, monitor its existing services. At this level, efficiencyincreases as operations are systematic, and the processes can be repeated.There must be documented practices and compliance with them: The company has documented, for example, its cloud managementprocesses and expansion of the organization’s operating model to cloudservices. Operational policies have been documented for cloud Processes have been described, and their functioning has been verified.Businesses often attempt to skip changes related to level 2 or 3 and try tojump directly from level 0 or level 1 to level 4 with technology solutions. Thisis often due to the very technology-focused cloud transformation frameworksoffered by cloud providers. It’s tempting to assume that a fast technologyfocused change is sustainable.
Kypsyystaso:Maturitylevel:4 –4Mitattu- Measuredja mitattavaand measurableAt the fourth level, cloud-native applications are in everyday use: they arewidely used and utilized in the organization. You can use private, public,and hybrid platforms.Even with the above level of cloud platforms, many organizations are onlypartially at level 4. Often some parts of their cloud capabilities are on level2 or 3.At level 4, the company should have a transparent model for cloudgovernance through which its clouds are managed and measured. Forsolution development, it is essential to measure the end-to-endthroughput of processes and data utilization.The Achilles’ heel of companies often lacks a governance model whencloud services are quickly deployed. Also, data utilization still requiresdevelopment as it does not occur by itself but requires different skillsand tools.Maturity level: 5 - OptimizedAt the top level, a company should have an interoperable and open cloudthat is being proactively developed by utilizing metrics and data. Thecompany optimizes its processes and effectiveness, and most essentially,the development of processes if based on data. In addition, the companyhas full production maturity to use different cloud platforms and theability to move workloads flexibly between the platforms.The fifth level is often aspirational rather than an actual state of maturity.The development of an interoperable and open cloud can still succeed,but process optimization and data orientation are usually lagging. Also,level five may be an overinvestment compared to the actual businessrequirements. If you plan to utilize one cloud platform and avoid hybridsystems, there is no need to invest at this high level.However, it would be helpful to pick suitable elements from the final,optimized level and utilize those where it makes sense. The absence ofmany lower-level features such as management and process definitionscan cause problems and, for example, unnecessary costs at a later stage inthe maturity model.In cloud transformation, it is not enough to jump from a physical serviceto the cloud. Instead, the change involves many steps which must be firstmastered before actual maturity is achievable.7
The cloud maturity model takes into account businessoperations and technology perspectivesThe maturity model helps a company toexamine its cloud readiness from a business andtechnology perspective. The businessperspective includes aspects like the company’sstrategy, financial management, compliance,business processes, and development portfoliomanagement. The technical perspectiveconsists of aspects like IT architecture, security,applications, IT processes, IaaS, PaaS, and SaaS. From a process perspective, the cloudplatform should support and improve thequality of the services provided to thecompany’s customersThe current state of each perspective isevaluated and is assigned a target level. Thistarget level needs to be achieved for thecompany to succeed in its cloudtransformation. For DevOps, it improves productivitydevelopment by following agility methodsand according to demand in flexible development environmentsThe company’s overall situation provides acomprehensive picture in which the company’stechnical and business aspects are estimatedregarding people, processes, and technology.Prioritized objectives relating to businessperspectives may include the following: From an economic perspective, the changeshould lower the cost level directly inaddition to moving it from CAPEX heavy toOPEX focusedPrioritized objectives relating to technologymay include, for example: For IT architecture, it enables automaticscaling and information security services In terms of security, the service platform mustsupport the fight against denial-of-serviceattacks.All prioritized goals should naturally correspondto the company’s strategy andsupport its business operations.Both the perspectives, business, andtechnology, cover 30 different areas. You cansee these 30 sub-areas in the following diagram.Every aspect is evaluated from the viewpoint ofpeople, processes, and technology. From a strategy perspective, using a cloudplatform improves the ability to add valuefor customers through new servicesCloud maturity goals shouldsupport the company’s strategy.”8
The cloud maturity model is divided into 30 differentcapability sub-areas.leopPesseesocPrgylo9ohnFinanceEnterprise strategyOrganizational structureCultureGovernanceSkillsComplianceBusiness processesProcurementCommercialPortfolio tional areasPeopleTechnical aspectsIT ArchitectureApplicationsManagement ToolsOperations (IT) ProcessesDevOpsSecurityInfrastructure as a Service(IaaS)Platform as a Service (PaaS)Storage as a Service (STaaS)Software as a Services (SaaS)Integration Platform as aService (IPaaS)Information ServicesDataNetworkArtificial Intelligence (AI)IoTAPIsConfiguration ualityCloud services help the company move towardsmore agile ways of operating, requiring peopleto change their way of working and require newcompetencies. The cloud maturity model enablesthe company to find out what kind of skills theiremployees need to achieve the targeted level; andwhat kind of activities they should encourage withthe help of a reward model.ProcessesA cloud transition can be a complex journey thatchanges the company’s operating models andprocesses. With the help of the maturity model, youcan identify those development targets that need tobe considered in your company’s operations. If youdon’t change critical practices in line with youradoption and utilization of cloud services adoption,getting people involved in the change will bechallenging.TechnologyThe introduction of cloud services will naturally havean impact on the company’s technology landscape.Thanks to adopting new technology, you need toconsider that your current infrastructure may need tochange. The maturity model also helps here.
Benefits of the cloud maturity modelA clear description of the current situation andareas for developmentBy scrutinizing cloud maturity,including all 30 sub-areas of the fivematurity levels and the perspectives ofthe company’s people, processes, andtechnology, you get a versatile and clearpicture of the company’s cloudcapabilities.The diagram on next page illustrates thecurrent state of the organization (inblack) and the targeted level of cloudmaturity (in green). At a glance, forexample, you can see that currently, thebusiness areas that are most cloud-readyare financial management, compliance,and integration platforms as a Service(IPaaS). However, there are many otherareas still to be developed. Examiningyour goals may also show that the targetlevel of some areas is higher than forothers.According to the company’s businessobjectives, the goals have beendefined with the desired target level fordata, and artificial intelligence (AI) is setat level 2.The cloud maturity model clarifies theareas in which an organization needsto develop its expertise to enable thedeployment and development of cloudservices.It is often a surprise that cloud services impactall the operations of an entire organization andare not just an IT project.”10
Current vs. target maturity level30. ConfigMgt1. Finance2. Enterprise Strategy529. API’s4.53. Structure428. IoT4. Culture3.5327. AI5. Skills2.526. Network26. Compliance1.525. STaaS7. Governance & Controls124. IaaS0.523. Data8. Business Process022. SaaS9. Procurement10. Commercial21. Applications11. Portfolio Mgnt20. IT Architecture12. Projects19. IPaaS13. Operations (IT) Processes18. PaaS14. Management Tools17. Dev Ops16. Information LifecycleManagement1115. Security
A systematic progress path totake advantage of cloud servicesThe cloud maturity modeladapts to each organizationOne of the most significant benefits of the cloudmaturity model is that it offers a systematicapproach to cloud transformation. The cloud maturity model can help prioritize development areas andprojects central to the adoption of cloud services ordevelopment. In this way, the maturity model offersprogressive support for developing this approachand how the cloud transformation should take placegoing ahead. Often this approach is also the mostcost-effective and profitable option.The application of the maturity model is flexiblebecause it lets each organization define its owntarget level of maturity. For example, the target levelof cloud services for public sector players can differfrom companies in the private sector.As a result, the company has a clear path for clouddevelopment, where the various developmentprojects are allocated along the timeline accordingto their priority and interdependencies. For example,a company wants to migrate its applications ontothe cloud. However, the most sensible approach mayinvolve first only moving the development and testenvironments. The legacy back-end systems that runalongside the newly developed cloud applications canthen be integrated into the cloud. This improves thespeed and agility of development work before theproduction environment moves to the cloud.It is easy to create a cloud strategy based on thecloud maturity model. Change your company to bea cloud-first organization and adapt to the rapidlyevolving digital world. A cloud strategy helps abusiness be more agile and develop its businessoperations and its IT. Plan your move to the cloud,for example, with cloud strategy tools.So not every organization needs to strive for thehighest level in all areas. Instead, it must determinethe desired target level according to its businessneeds.For example, when evaluating your companyprocesses, the cost is one area to review according tothe cloud maturity model. At level 1, the budget canbe centralized but not managed according to theactual use of the cloud services. At level 2, the costcan be invoiced from the business units twice peryear, and at level 3, the cost is assigned according toactual use based on cost centers once a month. Atlevel 4, cost levels, on the other hand, can beanalyzed continuously, and you can detectconsumption spikes in real-time.At the top level, you can proactively control the costlevel. Aiming for level 3 as the targeted level in yourcloud transformation may be enough to succeedfrom a lower level.With the cloud maturity model, youknow what you need to control.”12
Utilization of the cloud maturity modelTips from our expertsSupport for business operationsand competence renewalThe cloud maturity model is suitable for use whenthinking about revamping your business operationsand how cloud services are related to this change.The maturity model offers help when you’re not quitesure where to start from and how to proceed with thedevelopment of youroperations.A business can’t develop in any direction without itsemployees. In addition to reviewing your company’scloud readiness, it is worth identifying the need forcompetence development for the future. Ask yourselfand your teams: ‘Do you lack any essential skills tomeet the company’s business objectives?’ ‘How canthese skill gaps be fixed?’. Think about whether youcan fill the deficit by training existing staff orattracting new talent to the company. In addition,think about what skills your employees need now andwhat skills they will need, for example, in five years.If you are not sure what to do first and where to start, toprogress in the development of your business’s activities,the cloud maturity model is the right solution.”13
Governance is emphasizedin assessing cloud maturityRemember: it’s not just atechnical transformationIt is good to note that we have highlighted therole of governance in the early stages of the cloudmaturity model. Good cloud governance rarelyhappens early on, but this is when you should investin it. This saves you money and helps keep your cloudtransformation on track. The other aspects areprimarily technical details.The most important thing needed to succeed in cloudtransformation is that you don’t think of the cloudmaturity model utilization only as a technical project.Cloud transformation requires business commitmentas it requires, in addition to technology, changes inmanagement, business practices, and thedevelopment of people’s skills.A lack of governance, for example, risks differentdepartments buying cloud services withoutinforming one other. When people have personalexperience using cloud services, they may stray fromtraditional procurement methods when purchasingsuch services. This is known as shadow IT: when thestandard procurement model is too rigid, peoplehave sourced new IT solutions by themselves. As aresult, information about these services tricklesdown much later to your IT or business management.The cloud maturity model helps you build acomprehensive transformation project.When you know which cloud solutions are being usedand where it is easier to formulate better frameworkagreements and save on costs, the ideal situation isfor your company to take a unified approach to cloudsolutions. The adoption of cloud services involvesmore than just cloud technologies. By undertakingcloud adoption across its business units collectively,it is easier for the company to consider therequirements for network connections, dataprotection, and security, for example.For example, you need to look at your financialmanagement in the light of cloud transformation, ascloud services affect cost allocations, project paybackperiods, and general investment calculations.Likewise, you should look at your organization’sinternal communication and stakeholdercommunication and make sure your people receivethe training they need to understand what cloudtransformation means for their work.All of this requires strong change management.Development planning and implementationservices may also be helpful in cloud capabilitydevelopment.Good cloud management savesmoney and supports therealization of your plans.”14
Want more information?The first step in leveraging the cloud maturity model is introducing the cloud maturity levels and their components to thepeople working on the company’s cloud transformation. Once you recognize where you are now and where you want to go,it will be easier for you to seek more information and support to reach your goal. You can also continue by exploring more ofour expert content on cloud transformations. And don’t hesitate to contact us!Also, check out the following expert content, for example:Even huge cloud migrations can gosmoothly – with a little helpTop five reasons your businessneeds a cloud-native strategyBringing your renewableenterprise to lifeThe digital supply chain’s missinglink: Focus15
ExpertsThe expertise in this guide has been provided by:Pasi MäkinenDelivery Architect Director, Capgemini’sapplication business cloud servicesPasi provides consultation services to clients oncloud strategies, transformation, and architecturesand leads the application business in cloud servicesdevelopment of supply and delivery capacity.Timo WuomaHead of Center of ExcellenceCloud Infrastructure SolutionsProjects & Consulting NordicsMahesh Koli,VP, Cloud COE Leaderat Capgemini NordicsMahesh is cloud strategy adviser,with more than two decades of ITtransformation experience in thetechnology transformation in cloud,security & Dev-ops.16
About CapgeminiCapgemini is a global leader in partnering with companies to transform and manage theirbusiness by harnessing the power of technology. The Group is guided everyday by itspurpose of unleashing human energy through technology for an inclusive and sustainablefuture. It is a responsible and diverse organization of 270,000 team members in nearly 50countries. With its strong 50 year heritage and deep industry expertise, Capgemini istrusted by its clients to address the entire breadth of their business needs, from strategyand design to operations, fuelled by the fast evolving and innovative world of cloud, data,AI, connectivity, software, digital engineering and platforms. The Group reported in 2020global revenues of 16 billion.Get the Future You Want www.capgemini.comThis presentation contains information that may be privileged or confidential andis the property of the Capgemini Group.Copyright 2021 Capgemini. All rights reserved.
The cloud maturity model is a multidimensional approach to how you can identify concrete development targets for your cloud transition. The cloud maturity model includes the notion that people and processes are as important as technology in cloud maturity. We now introduce the Cloud Maturity Model
work/products (Beading, Candles, Carving, Food Products, Soap, Weaving, etc.) ⃝I understand that if my work contains Indigenous visual representation that it is a reflection of the Indigenous culture of my native region. ⃝To the best of my knowledge, my work/products fall within Craft Council standards and expectations with respect to
16. Utilize regular preterite verbs 17. Utilize preterite stem changing verbs 18. Utilize irregular preterite verbs * 19. Describe completed actions 20. Express past action beginning or end 21. Summarize past action events 22. Utilize regular imperfect verbs * 23. Express ongoing pas
Utilize MS Project Tool Utilize MS Project Management Templates Create a folder for each project and its documents. Place a copy of the master calendar on front. Create a dashboard for visual line of sight, due dates and accountability. Utilize MS Outlook Tasks functionali
LabVIEW version that you will use to develop your application. . Utilize and standardize scalable data types and data structures 6. Utilize object oriented design, recursion, VI Server, and advanced file I/O techniques i. Documentation of Requirements 1. Utilize the LabVIEW Development Guidelines
novel learning methodologies and model structures in their study. To better handle unpredictability in markets, Xu et al. [6] utilize neural variational inference. Feng et al. [7] utilize an adversarial training technique to improve prediction accuracy. Liu et al. [8] utilize an attention mechanism and a capsule network to extract
Dec 14, 2012 · InterRAI Community Health Assessment Capabilities Evaluates an individual’s health status, care needs and . Utilize assessment outcomes to guide care planning Utilize consumer assessment history data to guide program and service planning
512K vocons utilize three flash ROMs—two 256K flash ROMs (512K) for storage of the host firmware, and one 256K flash ROM for storage of the DSP firmware. 1-meg vocons utilize a 1MB flash ROM to store the host firmware and one 256K ROM to store the DSP firmware. Figure 2.2 ASTRO Di
– Continue operation if one Genset fails. One large Genset failure/being serviced -entire facility is at risk. – Utilize all available sources. Many facilities have Gensets scattered from building to building without being paralleled . If the Genset for life safety/Critical loads fails, cannot utilize other Gensets on campus.
