STRATEGIC PLAN - DSNY

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2016STRATEGICPLAN2018 PROGRESS REPORTsanitation

TABLE OF CONTENTS2 Message from the Commissioner4 Introduction5 Zero Waste11 Cleaning13 Snow15 Operations17 Solid Waste Management Plan19 Emergency21 Fleet23 Facilities27 Safety29 Professional Development31 Inclusivity33 Public Engagement1

MESSAGE FROM THE COMMISSIONERJune 2018Dear Colleagues,We are now two years in to our ambitious four-year strategic plan, and I’m pleasedto share that we have achieved 20 of our 46 initiatives. Our 2016 Strategic Planremains a guiding blueprint for the agency as we deliver more new services to NewYorkers than ever before.Over the last year, we have made significant progress on a number of fronts, includingzero waste, cleaning, snow operations, public engagement and professionaldevelopment. We have grown our curbside organics collection program to be thelargest in the country, increased litter basket service in every borough, opened thenew Hamilton Avenue Marine Transfer Station, and dramatically expanded our useof technology in the field.At this half-way point, it is important to recognize all that we have achieved, but alsoto reflect on challenges ahead and to set new milestones where we have deliveredsuccess ahead of schedule. For that reason, this year’s update contains four newinitiatives that build on those already marked as achieved. These include: Zero Waste: Increase participation rates for curbside recycling programs. Cleaning: Redesign the City’s green wire mesh litter baskets to reduce street litter. Snow: Test pre-treatment methods to reduce the impact of snow storms. Public Engagement: Develop a roadmap for a DSNY Museum.In the next year, we will redouble efforts to achieving our long term goals. We willcontinue to expand our zero waste programs, prioritize efforts to upgrade our agingfacilities, and better integrate technology to become a safer, more sustainable andefficient agency.I would also like to thank all of our dedicated employees for your commitment tothis Department and your hard work. Your dedication makes it possible for us to setour sights higher this year, and challenges our agency to achieve more.Sincerely yours,2

3

INTRODUCTIONIn June 2016, the Department of Sanitation published our first Strategic Plan,an ambitious set of goals to ensure we continue to meet the needs of anevolving City. We committed to 12 goals and 46 corresponding initiatives toguide our next four years of work.This report serves as a mid-point review, outlining the progress we havemade in the 12 months since the publication of the 2017 Progress Report, andhighlighting opportunities to set new goals to replace those that were marked“achieved” within the first year of the plan.The status of the initiatives is categorized as follows:2017 Progress 2018 ProgressReportReport Achieved and Ongoing - met themilestones articulated in the 2016Strategic Plan and incorporated intoongoing operations1117Achieved - met the milestonesarticulated in the 2016 Strategic Plan44Partially Achieved - made progresstowards significant milestones, andon track to be fully achieved2024Initiated - still in the early stages ofdevelopment112Deferred - significantly delayedby choice or mandate, or will beachieved through a different strategy--New - newly introduced initiative-44

ZERO WASTELAUNCH NEW SERVICES TO REACHZERO WASTE TO LANDFILLSINITIATIVESIncreaserecycling ratesfor traditionalcurbsiderecyclingExpand y for newrecycling streamsSupportpartnerships thatincrease recyclingparticipation fromall New YorkersEnact policiesto encouragewaste reductionand diversionamong residentsand commercialestablishmentsSTATUSThe Department continues to advance toward sending zero waste to landfills by2030, with a set of new programs that cover almost every slice of the waste pie, from textiles and e-waste to food scraps and traditional recycling. We have takengreat steps to implement these initiatives, many at a scale and scope unparalleledin the United States and in some cases the world. Today, we are collecting morerecyclable metal, glass, plastic and paper then at any point in the last decade, andyet we know that in order to hit our ambitious goal, we need to do more. For thatreason, we are committing to a new initiative: Increase participation rates forcurbside recycling programs.The Citywide capture rate for recyclables has been relatively stable at approximately50% for the last two decades. In order to achieve our goal of sending zero wasteto landfills by 2030, we see a need and an opportunity to elevate the importanceof traditional curbside recycling and work aggressively to increase participation inthe newly launched organics collection program. We are committing to increasethe Citywide capture rate to 60% over the next five years. Over the next 12 months,we will focus on the new organics curbside collection program, low diversiondistricts and in-building infrastructure. In the long term, we will evaluate nonpolicy options and other opportunities to increase New Yorkers’ participation inour critical recycling programs.EXPAND CURBSIDE ORGANICS COLLECTIONWe are proud to have hit a new milestone with our curbside organics collectionprogram, which now serves 3.5 million New Yorkers, up from 1.6 million in June2017. This program is the largest and most expansive program of its kind in theExpandopportunitiesfor electronicsand textilescollectionsUnited States. In the last year, we have completed a massive outreach effort, with1,447 organics education events and nearly 4 million pounds of compost distributedto thank New Yorkers for their participation in the program. We continued to growour enrollment program, with 2,344 enrolled buildings now participating, up from1,210 last June. We also expanded our food scrap drop-off program for residentswho do not yet have access to curbside collection or enrollment, with 113 sitesnow serving communities across the City, up from 104 sites last June. By the endof 2018, we will have 150 food scrap drop off sites. Over the next few months, theDepartment will be conducting intensive outreach to grow participation in the5

ZERO WASTEcurbside collection program, as we evaluate opportunities to increase efficienciesand streamline the program.DEVELOP PROCESSING CAPACITY FOR NEW RECYCLING STREAMSOur growing organics program continues to build demand for local andregional processing capacity, and drive innovation in mechanical pre-processingequipment to remove inorganic contamination. In January 2018, we launchedcomposting operations at a former salt lot in Gowanus operated by BIG Reuse inpartnership with the Gowanus Canal Conservancy. The site has been processing5,000 lbs of food waste weekly in the first six months of operations. At our StatenIsland compost facility, we are on schedule to complete Phase 1 of construction toexpand capacity by July 2018, which includes scale upgrades, adding a retentionbasin, installing a perimeter road to improve safety, and electrical work. Phase 2of construction will involve installation of the aerated static pile compost system,and is scheduled to be completed by June 2020. We are also in the second yearof a three year study with the Department of Environmental Protection, WasteManagement and National Grid, to produce energy from food waste at theNewtown Creek Wastewater Treatment Plant.Recycling programs across the country are facing financial pressure due to newimport restrictions on certain recyclable products implemented by China at thebeginning of 2018. DSNY is working with its recycling vendors to ensure thatmaterials collected in New York City have reliable and consistent markets toensure that these products can have another life as new products. As a result ofdecades of investment in recycling processing infrastructure, including the stateof-the-art materials recovery facility at South Brooklyn Marine Terminal and thePratt paper mill on Staten Island, the City is better prepared to respond to marketpressures affecting other recycling programs in the United States.SUPPORT PARTNERSHIPS THAT INCREASE RECYCLINGPARTICIPATION FROM ALL NEW YORKERSDSNY continues to work closely with schools, the New York City Housing Authorityand the commercial sector to increase recycling rates across the city. Our ZeroWaste Schools program, which aims to divert all recyclable and compostablewaste in participating schools, has reached more than 60,000 students. We arelaunching a voluntary expansion of the program through a new initiative calledZero Waste Pledge Schools. Participating schools will have to meet certain criteria6

ZERO WASTEand achieve benchmarks that lay a foundation for a full Zero Waste approach.With the NYC Housing Authority, we have focused in the last year on outreach andeducation to increase the use of newly available recycling infrastructure. DSNYprovided on-site trainings for maintenance staff at all NYCHA management unitsand funded the Environmental Ambassador Program to grow recycling advocacywithin the community. We also collaborated with the Mayor’s Office of the ChiefTechnology Officer and NYCHA to launch a Zero Waste Challenge in BrownsvilleHouses, which will test convenient door-to-door recycling pickup and onsite organics processing, offering the first opportunity for NYCHA residents toparticipate in food scrap recycling.ENACT POLICIES TO ENCOURAGE WASTE REDUCTIONAND DIVERSION AMONG RESIDENTS AND COMMERCIALESTABLISHMENTSOver the last 12 months, DSNY has made significant progress on theimplementation plan for establishing commercial waste collection zones, whichare expected to reduce truck traffic by more than 60%. Commercial waste zonesrepresent a dramatic overhaul of the City’s private waste hauling industry: zonesare safer, fairer and more sustainable for those working in the industry and themillions of people that live in or visit our City. DSNY has approached this multiyear initiative with an emphasis on stakeholder engagement and rigorous analysis.Over the past year, our team has held 150 meetings with more than 100 differentstakeholders, including private carters, industry associations, business groups,labor organizations, environmental justice advocates, and elected officials. Basedon feedback from the advisory board, we are working to finalize a plan that willinclude a non-exclusive system. This plan will make the industry safer and stillallow for much improved efficiency in truck route mileage, while raising standards,allowing customer choice and competitive bidding. DSNY is on track to releasethe implementation plan in summer 2018 and to begin implementation with arequest for proposal (RFP) release by January 2020.In addition to our policy work, in 2017, DSNY collaborated with leading experts insustainable design to produce Zero Waste Design Guidelines, to inform architects,planners and developers on best practices for effective waste management. Theguidelines encompass design strategies and best practices for reducing wastegeneration, increasing capture rates, and diverting more waste across a variety ofbuilding types common in New York City.7

ZERO WASTEEarlier this year, DSNY finalized rules designating additional covered establishmentsrequired to comply with the City’s commercial organics law. Restaurants (greaterthan 15,000 square feet), retail food stores (greater than 25,000 square feet), andchain restaurants (more than 100 locations in NYC) must separate their organicwaste for composting or anaerobic digestion. The Department will conductextensive outreach to these covered establishments to prepare for enforcementbeginning next year. Since 2015, DSNY has conducted more than 12,500 outreachsite visits and 145 training and tabling events to support compliance with the City’scommercial recycling and organics laws.In 2017, DSNY released its updated determination on the recyclability of foam foodservice products, again finding that these products are not recyclable and shouldbe banned. In June 2018, a New York State judge dismissed a lawsuit challengingthe Commissioner’s determination, clearing the way for the implementation of theban. DSNY will conduct outreach to affected businesses for the remainder of thecalendar year, and the ban will take effect on January 1, 2019. While the New YorkState legislature passed a law repealing the City’s five-cent fee on carryout bagslast year, the City continues to seek policies that would reduce the approximately10 billion single-use carryout bags used in New York City every year. Since 2016,DSNY has distributed more than 350,000 reusable bags to New Yorkers across theCity to encourage them to “bring your own bag” wherever you go.EXPAND OPPORTUNITIES FOR ELECTRONICS AND TEXTILESCOLLECTIONSSince the New York State electronic waste disposal ban was implemented in2015, we have seen a significant shift in the disposal of e-waste. Our 2017 WasteCharacterization Study, released this year, showed a 60% decline in improperlydisposed electronics since 2013. New Yorkers are taking advantage of the variouse-waste recycling options offered by DSNY, including ecycleNYC, convenientcurbside collection and SAFE events. EcycleNYC now serves 1.8 million NewYorkers in more than 13,000 residential buildings, which accounts for more than25% of the City’s 10 unit buildings. In the last year, the Department expanded ourcurbside e-waste collection from a successful pilot in Staten Island to northernBrooklyn. We will be expanding to southern Brooklyn and western Queens thisfall, and are making a new commitment to reach 20 million lbs of electronic wastecollected by June 2020.8

ZERO WASTEIn FY2017, we hosted 10 SAFE Disposal Events across the city, where residentscould drop off electronics and other harmful products (paint, pharmaceuticals,automotive products), in addition to our five permanent sites. We collected morethan 1.4 million lbs of hazardous materials and e-waste at these events. Finally,we are on track to meet our commitment to expand the refashionNYC service to2,000 buildings by June 2020. Just over 1,700 buildings are currently enrolled inthe program, up from 1,500 in June 2017, and nearly 15 million lbs of textiles havebeen collected since the start of the program. This year, we will continue effortsto grow both programs, and we have recently expanded capacity to processtextile donations through a new partnership with the Salvation Army. We are alsoevaluating opportunities to offer additional textile collection services, including atthe home.DSNY continues to support reuse through web and mobile platforms that makeit easy for residents, businesses, and nonprofits to donate and find gently-usedand surplus goods. Registrants on donateNYC, DSNY’s reuse and donation hub,have more than doubled every year since the program’s inception. In 2018, theprogram prepared to overhaul its suite of donation tools, expanding to includea robust food donation portal and a platform for disaster donations. To preparefor development of donateFOOD, DSNY supported research into food donationprotocols and technologies. The resulting food portal, launching in early 2019, willenable any business with surplus food to quickly find organizations that can pickit up and distribute it. DonateNYC’s new disaster response exchange will enablethe program to divert more unsolicited donations from the waste stream thanit ever has before. In 2018, the program prevented almost 3 million pounds ofunsolicited disaster donations from going to waste; a cutting-edge messagingsuite will enable faster placement of donations in a disaster.9

Expand litter basket collection and cleaning servicesto underserved areas of the cityPari volorro ipsaper atemque lamus cusdantio eosa ventiissime nest adis et expliquam volorem nienis utemquae ea quod et voluptatia iurehen isquiam etur samil magnam quam que id quunt eumquia dollam nis autem abor magnisciatemassite volesed quia nullaut everum veniendi con pliquam harum, tempore culpanatiatia debitate verferibus.Unte et esecus et dolo ea impere, nonseque cus inctis exera est volento toreritaest eosam consect atusciet et, illam, consequ iatiaecus que ex et aturibus remnossit, omnia samus ipsae nusciatur, ut officae ptaerrum quiassinus sum hit endam, core, simus ea volorias accaect orendiost, ut dolectatus vent accus simagni“Dipsamalicaborio.Faccum arcimusvolorat.Um restoipsusamsunderro blatianum, officiisciatiberem re.”enimi, volest, veniet antio min nam reratum fuga. Ut rehenda ernat.Dipsam alicaborio. Faccum arcimus volorat.Um resto ipsusam sunderro blatia num, officii sciatiberem re voluptur sollibusaligenditam, sit vollacea quia simaxim inullaut quiat qui incto essimusanis eumeum laut doluptate nobisci usaecea consequos nis moluptaque vellupta voluptatae pratis etur, endita non et harum quiati aditat et voluptate prorem in cuscidusque quatem sum dus.Ovitis acesequid quam, optur, ius ent ad ut et pellori doluptatem excessitias eostias et, officae nonest, sint.Mo quiassi tasinum fugit aut qui bearis aut rae dolupta epudae nullupti rem quasverum quidebis as ea qui beaque vidunt lam as solendicae venisque quodi nihit,veritatur sa con coreiciantis dollupt atinus audit qui ut elenime verio qui ut masimus susamus rat.Tur? Qui tem ium rat a non neste ventibus, sum dolorepel intur, iur? Quias natiusmoditium esti aut et ant omnihil est rehenie ndaessunte omnihillabo. Otat antursuntem am fuga. Cia vellis doloreperum estio eaquis dolupit, as eatio est, toremporio. Itatur maio blam faciunt, offic tempore, sam aut ut od modignimus, sitmodipitatem sit mi, qui ducipsuntur sequi nias eium at.Piet et lautatur as as aut quia dolo molorum et dolorestia voluptatur, nus, nonemautemol uptate volor sinustio iligend aectiis vollabo rrorepudam et faccuptatemquiatio odi ut unt adicienimin nihiliciam antem doluptaquias rerum hilitat quatur?Soluptu rempost emosamus aut am ese iumet volorem poriorro dis eatiure10

CLEANINGMAKE NEW YORK THE CLEANESTLARGE CITY IN THE U.S.INITIATIVESRedesign theCity’s green wiremesh litter basketsto reduce streetlitterExpand litterbasket collectionand cleaningservices tounderserved areasSTATUSIn the last two years, the Department has set new records for street cleanliness ratings,and increased litter basket service in every borough. With five initiatives in this section fully achieved and one in progress, we are taking the opportunity to introduce a newchallenge: Redesign the City’s green wire mesh litter baskets to reduce street litter.The City of New York is home to more than 23,250 DSNY-serviced litter baskets thatoffer pedestrians a convenient way to dispose of refuse and recycling on the go. Themost common design is the traditional open-top, green steel wire-mesh basket—which has remained largely unchanged since the 1930s. The design poses severalchallenges: litter and trash are unsightly and can be easily seen through the wiremesh; contents can spill onto streets and sidewalks; and open sides allow easy accessIncrease thenumber of Adopta-Basket Programparticipantsand communitycleanupsfor rats and other rodents. To develop a new standard litter basket design, DSNY isExpand thehighway rampcleaning pilotIn the last year, DSNY has added more than 60 litter basket trucks per week in districtsProactively cleanvacant lotscitywide average Scorecard Rating, an independent inspection program conductedEvaluate theeffectiveness ofsolar-poweredgarbagecompactorsin improvingcleanlinesslaunching a design competition in 2018, and will be selecting three finalists to developprototype baskets that will be tested in New York City neighborhoods in 2019.EXPAND LITTER BASKET COLLECTION AND CLEANING SERVICESTO UNDERSERVED AREASin every borough, concentrating efforts in areas that are consistently problematicas well as the three neighborhoods with the City’s largest rodent infestations. Theby the Mayor’s Office, hit a 10-year monthly record high of 96.3% in May 2018, andis at an average of 94.8% for FY2018—a slight decrease from the record high FY17average of 95.9%.INCREASE THE NUMBER OF ADOPT-A-BASKET PROGRAMPARTICIPANTS AND COMMUNITY CLEANUPSThe Adopt-a-Basket program now has more than 2,700 retail stores, communitygroups and businesses that have adopted more than 3,600 litter baskets. In addition,Use technologyto more efficientlykeep the citycleanwe partnered with neighborhood associations and elected officials to support150 volunteer clean-up events since July 2016. We will continue to pursue thesepartnerships on an ongoing basis.11

CLEANINGEXPAND THE HIGHWAY RAMP CLEANING PILOTDSNY’s highway ramp sweeping pilot started with 10 highways, expanded to 17roadways in the first year, and is now at a total of 20 roadways across the City withregular on and off-ramp cleaning. Since June 2017, we have added ramps on theGrand Central Parkway, New England Thruway and Throggs Neck Expressway. Thepilot has now been embedded in our operations as a full ongoing program, andcontinues to benefit residents and motorists across the City.PROACTIVELY CLEAN VACANT LOTSWe continue to proactively monitor and address conditions in vacant lots, with morethan 3,200 lots cleaned in FY2018 to date.EVALUATE THE EFFECTIVENESS OF SOLAR-POWERED GARBAGECOMPACTORS IN IMPROVING CLEANLINESSIn 2016, DSNY completed a one-year pilot of solar-powered garbage compactorsin Williamsburg, Brooklyn. We continue to collaborate with Business ImprovementDistricts to support existing solar-powered compactors in their service areas, andare presently not planning to recommend or install any additional solar-poweredcompactors.USE TECHNOLOGY TO INCREASE TRANSPARENCY OF HOW WEKEEP THE CITY CLEANDSNY is committed to piloting the installation of automatic vehicle locator technologyin all cleaning equipment and digitizing all cleaning routes. We have begun digitizingcleaning routes in the Bronx, and all remaining cleaning routes are slated to becomplete by June 2020.12

SNOWIMPROVE SNOW REMOVALINITIATIVESTest pre-treatmentmethods toreduce the impactof snow storms.Expand sectorroutes to allboroughsSTATUSDSNY is proud of our commitment to excellence in snow operations. We haveachieved and surpassed our goals for improving snow removal less than halfway through our strategic plan, with full implementation of snow sectoring completeand rapid expansion of turn-by-turn technology across our snow fleet. For thisreason, we are setting a new challenge for the agency: Test pre-treatmentmethods to reduce the impact of snow storms.Historically, DSNY has used salt in combination with calcium chloride to treatroadways ahead of snow storms. Salt is an effective ice melter at temperaturesPilot turn-byturn routingtechnologyabove 24 F, and calcium chloride is added to lower the temperature at which saltcan be effective. Municipalities across the country are testing other innovativeadditives that reduce corrosiveness and increase adhesion to the road surface. Weare committed to evaluating these newly available pre-treatment methods for useon New York City roadways.EXPAND SECTOR ROUTES TO ALL BOROUGHSDSNY fully implemented sector routing during the 2016-2017 season. This yearwe made additional adjustments to snow routes citywide to improve routingefficiency and quality of life snow removal focusing on bus stops and crosswalks.In addition, during the 2017-2018 season we successfully tested new equipmentto clear bike lanes. PlowNYC data continues to be freely available to the public,enabling all residents to track the nearly real-time status of every piece of DSNYsnow operations equipment.PILOT TURN-BY-TURN ROUTING TECHNOLOGYOur turn-by-turn navigation technology has been received very well by vehicleoperators, and the Department has moved quickly to expand the use of thisvaluable technology. For 2017-2018 season, we implemented turn-by-turn in all693 pieces of spreading equipment. In February 2018, we expanded the technologyto collection trucks in Queens East and Staten Island. We are committed to makingturn-by-turn available in every collection truck for the 2018-2019 snow season.13

Expand litter basket collection and cleaning servicesto underserved areas of the cityPari volorro ipsaper atemque lamus cusdantio eosa ventiissime nest adis et expliquam volorem nienis utemquae ea quod et voluptatia iurehen isquiam etur samil magnam quam que id quunt eumquia dollam nis autem abor magnisciatemassite volesed quia nullaut everum veniendi con pliquam harum, tempore culpanatiatia debitate verferibus.Unte et esecus et dolo ea impere, nonseque cus inctis exera est volento toreritaest eosam consect atusciet et, illam, consequ iatiaecus que ex et aturibus remnossit, omnia samus ipsae nusciatur, ut officae ptaerrum quiassinus sum hit endam, core, simus ea volorias accaect orendiost, ut dolectatus vent accus simagni“Dipsamalicaborio.Faccum arcimusvolorat.Um restoipsusamsunderro blatianum, officiisciatiberem re.”enimi, volest, veniet antio min nam reratum fuga. Ut rehenda ernat.Dipsam alicaborio. Faccum arcimus volorat.Um resto ipsusam sunderro blatia num, officii sciatiberem re voluptur sollibusaligenditam, sit vollacea quia simaxim inullaut quiat qui incto essimusanis eumeum laut doluptate nobisci usaecea consequos nis moluptaque vellupta voluptatae pratis etur, endita non et harum quiati aditat et voluptate prorem in cuscidusque quatem sum dus.Ovitis acesequid quam, optur, ius ent ad ut et pellori doluptatem excessitias eostias et, officae nonest, sint.Mo quiassi tasinum fugit aut qui bearis aut rae dolupta epudae nullupti rem quasverum quidebis as ea qui beaque vidunt lam as solendicae venisque quodi nihit,veritatur sa con coreiciantis dollupt atinus audit qui ut elenime verio qui ut masimus susamus rat.Tur? Qui tem ium rat a non neste ventibus, sum dolorepel intur, iur? Quias natiusmoditium esti aut et ant omnihil est rehenie ndaessunte omnihillabo. Otat antursuntem am fuga. Cia vellis doloreperum estio eaquis dolupit, as eatio est, toremporio. Itatur maio blam faciunt, offic tempore, sam aut ut od modignimus, sitmodipitatem sit mi, qui ducipsuntur sequi nias eium at.Piet et lautatur as as aut quia dolo molorum et dolorestia voluptatur, nus, nonemautemol uptate volor sinustio iligend aectiis vollabo rrorepudam et faccuptatemquiatio odi ut unt adicienimin nihiliciam antem doluptaquias rerum hilitat quatur?Soluptu rempost emosamus aut am ese iumet volorem poriorro dis eatiure14

OPERATIONSMAXIMIZE FIELD OPERATIONSEFFICIENCYINITIATIVESExpand the useof tablets andhandheld mobiledevices for fieldworkComplete thedevelopment andimplementation ofSMARTSTATUSEXPAND THE USE OF TABLETS AND HANDHELD MOBILE DEVICESFOR FIELD WORKDSNY has made significant progress in the last year on identifying a universaltablet device for field supervisors and enforcement personnel that can supportour suite of software requirements. We have commenced a pilot with variousmobile devices and are expecting to provide mobile access and capabilities toall supervisors by June 2020. Over the last 12 months, we also deployed 450new devices to replace outdated hardware. We have upgraded our NOVASapplication and we plan to replace all our old enforcement units with newPanasonic devices by the end of the year, with pilot testing starting in JuneLeveragegeospatialinformation toimprove collectionoperations2018. We are in the process of putting out an RFP for converting all ticketsgenerated by DSNY from paper to digital and expect completion and rolloutby June 2020. We are actively upgrading our building maintenance system ofrecord, including digitizing fuel tank management for the first time.COMPLETE THE DEVELOPMENT AND IMPLEMENTATION OF SMARTWith the deployment of SMART 3.0, we have aggressively expanded the useof technology in the field. We now have a total of 17 fully paperless districts,up from five last June and plan to be paperless throughout the city by the endof 2018, and phased out the predecessor system, SCAN, in February 2018. Aswe continue to deploy paperless operations boards throughout the City, weare making desperately needed technology upgrades to support the system,such as network bandwidth improvements and cellular repeater installations,providing better access to cellular signal within our facilities. We also continueto make SMART enhancements to reduce managerial paperwork, such asintegration with CityTime.LEVERAGE GEOSPATIAL INFORMATION TO IMPROVECOLLECTION OPERATIONSOur data science team is nearing completion on a geospatial “block” face modelto predict residential refuse and recycling tonnage for every tax lot in the city. Themodel incorporates variables such as water usage, price-per-square-footage,15

OPERATIONSand building age, and has an accuracy rate of 88% on predicting householdrefuse on any given day. We have also digitized all collection routes, includingrefuse, organics, and recycling collection, in the 17 districts that currentlyreceive curbside organics collection. We are working on integrating thesedigitized routes into ArcGIS for easier visualization for field personnel. Finally,additional functionality has been added to the BladeRunner system to enableusers to search for vehicles by proximity. This new functionality will allow forgreater reporting, investigation, and situational awareness, and provide usersaccess to real time tracking via a mobile device while performing their fieldsupervisory tasks.16

SOLID WASTE MANAGEMENT PLANCOMPLETE IMPLEMENTATION OFSOLID WASTE MANAGEMENT PLANINITIATIVESOpen theHamilton Avenue,91st Street andSouthwestBrooklyn MarineTransfer StationsLimit theimpact of wastemanagementinfrastructureon historicallyoverburdenedneighborhoodsTransform FreshKills Landfill intoFreshkills ParkSTATUSOPEN THE HAMILTON AVENUE, 91ST STREET AND SOUTHWESTBROOKLYN MARINE TRANSFER STATIONSThe City’s Solid Waste Management Plan includes the conversion of four marinetransfer stations. North Shore MTS is fully operational, and DSNY began operationsat

import restrictions on certain recyclable products implemented by China at the beginning of 2018. DSNY is working with its recycling vendors to ensure that . launching a voluntary expansion of the program through a new initiative called Zero Waste Pledge Schools. Participating schools will have to meet certain criteria . 7 ZERO WASTE

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