HUMAN RESOURCES Department Description And Mission

FISCAL YEAR 2012 BUDGETHUMAN RESOURCESDepartment Description and MissionThe Human Resources Department (HR) provides overall policy direction on human resource managementissues and administrative support functions related to the management of employees for all City departments.The mission of the department is to be a strategic partner by providing Human Resources programs thatattract, develop, retain, and engage a skilled and diverse workforce. The vision is to be universally recognizedfor Human Resources excellence and as a premier employer.In addition to providing strategic central human resources functions, the Human Resources Department isresponsible for administering the Health Benefits, Workers Compensation, and Long Term Disability programs.Further responsibilities include citywide coordination of the Combined Municipal Campaign program, theEmployee Recognition program, temporary employee services, and publishing newsletters reporting Cityevents, activities, and employee information.The department manages the E.B. Cape Center, whose core curriculum includes professional development,safety and technical training for all City departments.Department Short Term Goals Continue to pursue technological advances that improve operating efficiencies.Integrate new technologies across divisions to increase efficiency and effectiveness of central HRfunctions.Maximize features of SAP, NEOGOV, salary continuation program, automated personnel transactionprogram, and the new learning management system to improve operating efficiency in HR and otherdepartments.Department Long Term GoalsDevelop the staff at all levels of the organization through formal programs offered through departments andacross departments.Department OrganizationHuman Resources800037.83,169,137FTEs:Exp.:Office of the Director8000012.0364,559FTEs:Exp.:IIISelection Services800002FTEs:12.6Exp.:878,696Records AdministrationPayroli/Procurem entSalary AdministrationEmployee :8.0726,883800003FTEs:Exp.:8000045.0267,185Class. 0FTEs:Exp.:Training800008FTEs:Exp.:2.0219,855

FISCAL YEAR 2012 BUDGETBusiness Area Budget SummaryGeneral FundHuman ResourcesFund NameBusiness Area NameFund No./Bus. Area No.ExpendituresFY2010ActualFY2011Current 377,6443,169,137329,1874,50010,0006,000Equivalents - CivilianEquivalents - ClassifiedFul Time Equivalents - lFul Time Equivalents - l ServicesSupplies01her Services and ChargesEquipmentNon·Capital EquipmentTotal M & a ExpendituresDebt Service & Other UsesTotal ExpendituresRevenuesFul TimeFul .0o The E.B. Cape Center provides excelient training and professional development to City of Houstonemployees and leaders. The Center continues to develop and deliver new programs and to improveexisting programs based on the needs of the City's departments. Customized training is also provided tospecific organizations and individuals in response to their unique requirements.o Institutionalizing Personnel Action Request (PAR), Job Evaluation System and the LearningManagement System (LMS).Human ResourcesCurrent Budget vs Actual Expenditures 3,50 3.00 2.50c ::i 2.00 1.50 1.00 0.50 0.00 ",G.", 1"",G " ",G ,",Go BUDGET ACTUALVI - 51*Est.0

FISCAL YEAR 2012 BUDGETDivision Mission and Performance MeasuresFund NameBusiness Area Name::Fund No./Bus Area No. :General FundHuman Resources1000/8000Name: Office of the Director -- 800001Mission: To be a strategic partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Provide support to the functions/responsibilities of the various programs of the departments.FY2010 ActualPerformance MeasuresFY2011 EstimateFY2012 BudgetDept administrator12strategy sessions2424Name: Selection Services - 800002Mission: To be a strategiC partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Provide recruitment/selection support to departments. Track applicants, analyze staffing trends and process allpersonnel actions. Ensure compliance with all applicable laws, regulations and codes.FY2010 ActualPerformance MeasuresApplications processedVacancies filledPersonnel actions prepared-222,5774,1147,220FY2011 Estimate188,3083,2574,543FY2012 Budget220,0004,5007,500Name: Records Administration -- 800003Mission: To be a strategic partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Maintain custody of the official personal records for all active and inactive employees .FY2010 ActualPerformance MeasuresFolders retrieved & filedEmp. Perf. Eva!. processedPhone/written verification7,21817,498107,22261,407Documents receivedVI - 52FY2011 Estimate5,10718,5615,91238,538FY2012 Budget8,00016,0003,60050,000

FISCAL YEAR 2012 BUDGETDivision Mission and Performance Measures:Fund Name:Business Area NameFund No.lBus Area No. :General FundHuman Resources1000/8000-Name: Payroll/Procurement -- 800004Mission: Reorganized within the department in FY2010.Goal: N/AFY2010 ActualPerformance MeasuresN/AN/AFY2011 EstimateN/AFY2012 BudgetN/AName: Salary Administration -- 800005Mission: To be a strategic partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Administer the City's classification and compensalion programs to facilitate the acquisition and maintenance of anexperienced, competitive workforce. Ensure compliance with all applicable laws, regulations and codes.FY2010 ActualPerformance MeasuresJob AuditsJob AudiUDesc ReviewsTeachinglTrainingSalary surveysJob Description21032207N/AFY2011 Estimate352017164N/AFY2012 BudgetN/AN/A3020050Name: Employee Relations - 800006Mission: To be a strategic pa·rtner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Provide City employees with a forum to address and correct real and perceived problems. Provide administrativesupport to the Civil Service Commission (CSC) and Police Officers Civil Service Commission (POCSC).-FY2010 ActualPerformance MeasuresNo. of Step III processedNo. Step IV ProcessedNo. of Commission ReviewsNo. of Commission Hearings26203040VI - 53FY2011 Estimate25104065FY2012 Budget30154570

FISCAL YEAR 2012 BUDGETDivision Mission and Performance Measures:Fund NameBusiness Area Name:Fund No./Bus Area No. :General FundHuman Resources1000/8000Name: Classified Testing and Research -- 800007Mission: To be a strategic partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Administer exams in Police and Fire Departments as mandated by Chapter 143 of the Texas Local GovernmentCode.FY2010 ActualPeriormance MeasuresPromotional applicantstestedQuestion written & editedPolice/ Fire Cadets testedExams administered9728091,5009FY2011 Estimate5881,2891,50816FY2012 Budget1,3351,0202,27511Name: Training - 800008Mission: To be a strategic partner by providing Human Resources programs that attract, develop, retain, and engage a skilledand diverse workforce.Goal: Provide formal training/staff development programs aimed at meeting special needs of City departments in suchareas as: management/supervisory development, employee development,technology, and orientation for new employees.FY2010 ActualPerformance MeasuresNew employee orientationClasses by HR trainersEmployees trainedDevelop new courses12N/A8,27131VI - 54FY2011 EstimateFY2012 Budget9912112,01213513,0003233

FISCAL YEAR 2012 BUDGETDivision Summary:Fund NameBusiness Area Name:Fund No./Bus Area No. :General FundHuman Resources1000/8000FY2010 ActualDivisionDescriptionOffice of the 0,51214.1921 ,25812.6878,6964.8239,5424.9271 ,0715.0267,1850.831 726.4609,4108.0726,883800005Develop, administer, review and maintain the jobevaluations and descriptions, pay structures, variablepay programs and salary studies. Report oncompensation issues. Administer organizationalmanagement module in SAP. Provide consultiveservices to departments on classification andcompensation matters.Employee RelationsCost 800004Reorganized within the department in FY2010.Salary AdministrationFTEs800003Accurate and timely maintenance of on site andarchived employee records. Administer the employmentverification contract ensuring vendor compliance andtimely response to numerous TPIA requests,subpoenas and social service requests.Payroll/ProcurementCost 800002Develop/utilize more extensive recruiting networks.Improve communication of employment opportunitiesand quality of service to applicants and departmentswithin the City of Houston. Process personnel actionsand generate computer reports using ApplicantTracking System.Records AdministrationFTEsFY2012 Budget800001Provide executive support and leadership to alldivisions/programs of the department.Selection ServicesCost FY2011 Estimate800006Administer classified/municipal grievance system asmandated by Local Gov!. Code/Code of Ordinances,Section 14-50 Ord. Meet and Confer. Scheduledisciplinary appeals/arbitration as mandated by CityCharter and Texas Local Government Code.VI - 55

FISCAL YEAR 2012 BUDGETDivision SummaryFund Name:Business Area Name:Fund No./Bus Area No. :General FundHuman Resources1000/8000FY20 10 ActualDivisionDescriptionClassified Testing and ResearchFTEsCost FY2011 EstimateFTEsCost FY2012 BudgetFTEsCost 800007Develop and administer classified promotional examsfor Fire and Police Chapter 143 positions in 120 days ofreceipt of the source material. Ass ist Fire and Policeto active timely hiring of trainees through cooperativeefforts in scheduling and administering entranceexams.2.7194.3572.5219,3443.0178,0594.0401 800008TrainingProvide quality training programs that wi ll enhance theefficiency and productivity of participants and meetspecific departmenUemployee needs. Promote CityAccreditation Program for Supervisors (CAPS).Total41 .8VI - 563,180,798

FISCAL YEAR 2012 B U D G E T - - - - - - - - - - - - Business Area Roster SummaryGeneral FundFund NameBusiness Area NameHuman ResourcesFund No.lBus Area No.1000/S000Job DescriptionADMINISTRATIVE AIDEADMINISTRATIVE ASSISTANTADM INISTRATIVE SPECIALISTAFFIRMATIVE ACTION SPECIALISTASSISTANT DIRECTOR-HUMAN RESOURCES (EXE LEV)COMPENSATION SPECIALISTCUSTOMER SERVICE CLERKDIVISION MANAGERHUMAN RESOURCES ASSISTANTHUMAN RESOURCES DIRECTORHUMAN RESOURCES SPECIALISTHUMAN RESOURCES SUPERVISORHUMAN RESOURCES TECHNICIANMANAGEMENT ANALYST IVOFFICE SUPERVISORRECORDS SUPERVISORRECORDS TECHNICIANSENIOR CLERKSENIOR HUMAN RESOURCES SPECIALISTSENIOR TRAINERPayGradeFY2011 CurrentBudget )Total FTEsLess adjustment for Civilian Vacancy FactorFul TimeEquivalentsVI - 57FY2012Budget FTEChange(1.0)2.0(1.0)(2.0)1.0(0.7)0.1

- - - - - - - - - - - - - - FISCAL YEAR 2012 BUDGETBusiness Area Revenue SummaryFund NameGeneral FundBusiness Area NameHuman Resources1000 I 8000Fund No./Bus Area No.CommitItemDescription8000010001 Office of the Director426330 Miscellaneous Copies FeesTotal Human ResourcesFY2011Current BudgetVI - 58FY2011EstimateFY2012Budget4 ,50010,0006,0004,50010,0006,000