KOMPLETE KONTROL Setup Guide English

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Setup Guide

DisclaimerThe information in this document is subject to change without notice and does not represent acommitment on the part of Native Instruments GmbH. The software described by this document is subject to a License Agreement and may not be copied to other media. No part of thispublication may be copied, reproduced or otherwise transmitted or recorded, for any purpose,without prior written permission by Native Instruments GmbH, hereinafter referred to as NativeInstruments.“Native Instruments”, “NI” and associated logos are (registered) trademarks of Native Instruments GmbH.Ableton is a trademark of Ableton AG.Mac, Mac OS, GarageBand, Logic, iTunes and iPod are registered trademarks of Apple Inc.,registered in the U.S. and other countries.Windows, Windows Vista and DirectSound are registered trademarks of Microsoft Corporationin the United States and/or other countries.All other trade marks are the property of their respective owners and use of them does not imply any affiliation with or endorsement by them.Document authored by: Gustav Santo Tomas, Jan Ola KorteSoftware version: 1.1 (05/2015)Special thanks to the Beta Test Team, who were invaluable not just in tracking down bugs, butin making this a better product.

ContactNATIVE INSTRUMENTS GmbHSchlesische Str. 29-30D-10997 BerlinGermanywww.native-instruments.deNATIVE INSTRUMENTS North America, Inc.6725 Sunset Boulevard5th FloorLos Angeles, CA 90028USAwww.native-instruments.comNATIVE INSTRUMENTS K.K.YO Building 3FJingumae 6-7-15, Shibuya-ku,Tokyo 150-0001Japanwww.native-instruments.co.jpNATIVE INSTRUMENTS UK Limited18 Phipp StreetLondon EC2A 4NUUKwww.native-instruments.com NATIVE INSTRUMENTS GmbH, 2015. All rights reserved.

Table of ContentsTable of Contents1Welcome to KOMPLETE KONTROL S-SERIES . 71.11.21.31.4What Is Included in the Box? . 7Caution . 7Notice . 8System Requirements . 92Setup Overview . 113KOMPLETE SELECT Software Installation . 133.14KOMPLETE KONTROL S-SERIES Installation without KOMPLETE . 154.14.24.34.45Offline Installation . 13Read Before Installing . 15Installing Controller Editor on Mac OS X . 164.2.1Select the Components to Install . 164.2.2Complete the Installation . 17Installing Controller Editor on Windows . 184.3.1Select the Features to Install . 184.3.2Define the Application’s Destination Folder . 204.3.3Complete the Installation . 21Installing the KOMPLETE KONTROL S-SERIES Hardware Driver on Windows . 224.4.1Welcome . 224.4.2Begin the Configuration . 234.4.3Complete the Installation . 25Product Activation with Service Center . 265.1Activating Your Product Online . 265.1.1Start Service Center . 265.1.2Log In to Your User Account . 275.1.3Activate the Product . 28KOMPLETE KONTROL - Setup Guide - 4

Table of Contents5.25.36Connecting the KOMPLETE KONTROL S-SERIES Keyboard . 416.16.26.37Selecting an Audio Interface . 48Optimizing Latency . 49Routing Audio Output . 50Setting up MIDI Connections . 51KOMPLETE KONTROL Plug-in Operation . 528.18.29Connecting the KOMPLETE KONTROL S-SERIES Keyboard to Your Computer . 41Connecting MIDI Devices to the KOMPLETE KONTROL S-SERIES Keyboard . 42Connecting the Power Supply to the KOMPLETE KONTROL S-SERIES Keyboard . 436.3.1Before You Begin . 436.3.2Assembling and Connecting the Power Supply . 44KOMPLETE KONTROL Stand-alone Operation . 477.17.27.37.485.1.4Finish the Online Activation . 29Updating Your Product . 305.2.1Select Updates . 305.2.2Download the Updates . 315.2.3Install Your Updates . 32Activating Your Product Offline . 335.3.1Start the Offline Activation . 345.3.2Create the Activation Request File . 355.3.3Enter the Serial Number . 365.3.4Transfer the Activation Request File . 375.3.5Open the Activation Return File . 385.3.6Finish the Offline Activation . 39Overview of Host Compatibility . 52Configuring Your Host Application for KOMPLETE KONTROL S-SERIES . 52Other Documentation and Support Resources . 549.1Further Documentation Resources . 54KOMPLETE KONTROL - Setup Guide - 5

Table of Contents9.29.39.49.5Knowledge Base . 54Online Support . 55Forum . 56Updates . 5610 Product Returns . 57KOMPLETE KONTROL - Setup Guide - 6

Welcome to KOMPLETE KONTROL S-SERIESWhat Is Included in the Box?1Welcome to KOMPLETE KONTROL S-SERIESThis document will guide you through the basic steps of KOMPLETE KONTROL product installation, the activation procedure, connecting the KOMPLETE KONTROL S-SERIES keyboard,and basic adjustments of the audio and MIDI settings. We recommend that you take the timeto read this guide in its entirety.This guide covers all KOMPLETE KONTROL keyboards (KOMPLETE KONTROL S25, KOMPLETE KONTROL S49, and KOMPLETE KONTROL 61) and will refer to them genericallyas the “KOMPLETE KONTROL S-SERIES.” All KOMPLETE KONTROL keyboards use thesame software; this is referred to as the “KOMPLETE KONTROL software.”1.1What Is Included in the Box?The box contains: Your KOMPLETE KONTROL S-SERIES hardware serial number, which is printed on the information flyer together with a web link to download the KOMPLETE SELECT software bundle(including KOMPLETE KONTROL):www.native-instruments.com/go-kontrol The KOMPLETE KONTROL S-SERIES keyboard A Safety Instructions Flyer A USB cable A power supply1.2CautionIt is important you read and understand the following instructions to make sure the KOMPLETE KONTROL S-SERIES or any device connected will not be damaged during usage ormaintenance:KOMPLETE KONTROL - Setup Guide - 7

Welcome to KOMPLETE KONTROL S-SERIESNotice Do not open the KOMPLETE KONTROL S-SERIES keyboard or attempt to disassemble ormodify any internal parts. The KOMPLETE KONTROL S-SERIES keyboard does not contain any user-serviceable parts. If the device appears to be malfunctioning, discontinueuse immediately and have the device inspected by qualified service personnel. Do not expose the KOMPLETE KONTROL S-SERIES keyboard to rain, use it near water orin damp or wet conditions. Make sure no objects or liquids of any kind penetrate the unit. When cleaning the KOMPLETE KONTROL S-SERIES keyboard, use a soft, dry cloth. Never use paint thinners, solvents, cleaning fluids, or chemical-infused wiping cloths. Never use or store the KOMPLETE KONTROL S-SERIES keyboard in areas subject to extreme temperatures (e.g., direct exposure to sunlight in an enclosed vehicle or near heatgenerating equipment), or high levels of vibration. Always let the KOMPLETE KONTROL S-SERIES keyboard adapt to changed room temperature after it has been stored in a cold environment. Do not place the KOMPLETE KONTROL S-SERIES keyboard in an unstable positionwhere it could accidentally fall. Before moving the KOMPLETE KONTROL S-SERIES keyboard, remove all connected cables. Do not use excessive force on the KOMPLETE KONTROL S-SERIES keyboard’s buttons,knobs, and keys. Do not place heavy objects on top of the KOMPLETE KONTROL S-SERIES keyboard.1.3NoticeName Plate LocationThe name plate is located on the bottom of the unit. It lists the product model name and othertechnical information.KOMPLETE KONTROL - Setup Guide - 8

Welcome to KOMPLETE KONTROL S-SERIESSystem RequirementsSerial NumbersKOMPLETE KONTROL S-SERIES comes with a hardware serial number that can be found onthe name plate on the bottom of the hardware unit. The KOMPLETE KONTROL software is installed and activated as part of the KOMPLETE SELECT software bundle.Disposal of the ProductShould this product become damaged beyond repair, or if you wish to dispose of it, please observe the regulations of your area and country that relate to the disposal of electronic products.Specifications Subject to ChangeThe information contained in this manual is believed to be correct at the time of printing ordigital release. However, Native Instruments reserves the right to make changes to the specifications at any time without notice or obligation to update existing units.DisclaimerNative Instruments GmbH cannot be held responsible for damage or lost or destroyed datacaused by improper use or modification of the KOMPLETE KONTROL S-SERIES keyboard orKOMPLETE KONTROL software.1.4System RequirementsFor KOMPLETE KONTROL and KOMPLETE KONTROL S-SERIES to fully function as indented,your system needs to meet certain requirements.For the latest KOMPLETE KONTROL system requirements and compatibility information, including compatibility with third-party software, s/KOMPLETEKOMPLETE KONTROL is optimized for use with KOMPLETE SELECT, KOMPLETE 10 andKOMPLETE 10 ULTIMATE.For the latest KOMPLETE system requirements and compatibility information, visit:KOMPLETE KONTROL - Setup Guide - 9

Welcome to KOMPLETE KONTROL S-SERIESSystem d Host ApplicationsFor some of the advanced host integration features of KOMPLETE KONTROL to function as intended, your host application must be compatible. The following Knowledge Base article givesyou an overview of the features that are available in each of the most commonly used base/show/2765/KOMPLETE KONTROL - Setup Guide - 10

Setup Overview2Setup OverviewThis section provides a quick overview of the various steps required to get KOMPLETE KONTROL and KOMPLETE KONTROL S-SERIES up and running: software installation, hardware installation, product activation and update, and audio and MIDI setup, all of which will be describedin greater detail in further chapters of this guide. Software Installation: You must first download and install KOMPLETE SELECT includingKOMPLETE KONTROL on your computer.To provide you with the latest version of the KOMPLETE SELECT software, including KOMPLETE KONTROL, you must first download it from the Native Instruments website beforeyou can use your product. Please follow the download and software installation instructionsin chapter 3, KOMPLETE SELECT Software Installation. Installation without KOMPLETE: If you intend to use the KOMPLETE KONTROL S-SERIESkeyboard as a MIDI controller only without KOMPLETE, you must download the hardwaredriver and the Controller Editor software as described in chapter 4, KOMPLETE KONTROL S-SERIES Installation without KOMPLETE. Product Activation and Update: Activate your products using the Service Center application.Online and Offline activation methods are available. Check for the latest software updatesusing the Service Center application. Then press the install button to install all downloaded updates.Please be sure to update all installed Native Instruments software during the product activation and update process. This will ensure better compatibly and integration with KOMPLETE KONTROL. Hardware Installation: Connect the KOMPLETE KONTROL S-SERIES keyboard to yourcomputer. For detailed instructions on hardware installation, please proceed to chapter 6, Connecting the KOMPLETE KONTROL S-SERIES Keyboard. Audio and MIDI Setup: Open KOMPLETE KONTROL for the first time and configure the audio and MIDI settings. For detailed instructions on configuring your audio and MIDI settings, please proceed to chapter 7, KOMPLETE KONTROL Stand-alone Operation.KOMPLETE KONTROL - Setup Guide - 11

Setup Overview Host Configuration: Load KOMPLETE KONTROL as a plug-in in your host application anduse the KOMPLETE KONTROL S-SERIES keyboard to control it. For detailed instructionson configuring your host application for KOMPLETE KONTROL, refer to section 8, KOMPLETE KONTROL Plug-in Operation.KOMPLETE KONTROL - Setup Guide - 12

KOMPLETE SELECT Software InstallationOffline Installation3KOMPLETE SELECT Software InstallationTo install KOMPLETE SELECT including KOMPLETE KONTROL on your computer, go to thefollowing website and follow the instructions online:www.native-instruments.com/go-kontrol Please carefully review the downloader screens and the suggested installation paths in order to avoid any unwanted folders being created on your hard disk. Moving any folders related to Native Instruments software after installation is not recommended. Future software updates rely on the directory locations set during initial installation. To use KOMPLETE KONTROL with Ableton Live, you must carry out additional configurationsteps after finishing this installation. You will find detailed instructions in the followingKnowledge Base article:www.native-instruments.com/kklivesetupIf you are a user of KOMPLETE 10 or KOMPLETE 10 ULTIMATE, installing KOMPLETE SELECT is not required. All instruments included in KOMPLETE SELECT are alsopart of KOMPLETE 10 and KOMPLETE 10 ULTIMATE. If you do not already have KOMPLETE KONTROL installed, you can get it bundles/komplete-10/downloads/If you are a user of KOMPLETE 9 or KOMPLETE 9 ULTIMATE, we recommend installingKOMPLETE SELECT in order to obtain the additional instruments not included in KOMPLETE 9 and KOMPLETE 9 ULTIMATE. The downloader allows you to deselect any instruments that are already installed.3.1Offline InstallationIf your music production computer is not connected to the internet, you can install KOMPLETE SELECT including KOMPLETE KONTROL by following these offline installation instructions on this fflineinstallKOMPLETE KONTROL - Setup Guide - 13

KOMPLETE SELECT Software InstallationOffline InstallationTo activate KOMPLETE SELECT on your offline computer, follow the instructions in section 5.3, Activating Your Product Offline.You have to install the KOMPLETE SELECT bundle installer before installing any of the individual instruments included in KOMPLETE SELECT. This is described in Step 3 of theKOMPLETE SELECT offline installation instructions on the website. Otherwise you won’t beable to activate your product.KOMPLETE KONTROL - Setup Guide - 14

KOMPLETE KONTROL S-SERIES Installation without KOMPLETERead Before Installing4KOMPLETE KONTROL S-SERIES Installation withoutKOMPLETEFor the intended functionality of the KOMPLETE KONTROL S-SERIES keyboard, the KOMPLETE KONTROL software is required.If you do not own KOMPLETE 9 or higher and you do not want to use KOMPLETE KONTROLand any of the instruments included in KOMPLETE SELECT, you can still use the KOMPLETE KONTROL S-SERIES keyboard as a powerful and highly versatile MIDI controller to pilot any other MIDI-capable application or device. This is made possible by the Controller Editorsoftware, a little application that allows you to precisely define all MIDI assignments for yourKOMPLETE KONTROL S-SERIES keyboard. The Controller Editor must be downloaded and installed separately as described below.4.1Read Before InstallingBefore starting the installation process, here are some points to be aware of: Download and install the latest version of the Controller Editor application and the latestKOMPLETE KONTROL S-SERIES hardware driver (Windows users only) on your computer. Bothinstaller applications are available from the following ete/keyboards/komplete-kontrol-s-series/downloads/ Please carefully review the installer screens and the suggested installation paths in order toavoid any unwanted folders being created on your hard disk. Moving any folders related to Native Instruments software after installation is not recommended. Future software updates rely on the directory locations set during initial installation.KOMPLETE KONTROL - Setup Guide - 15

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on Mac OS X4.2Installing Controller Editor on Mac OS XThis section guides you through the Controller Editor software installation process on MacOS X. For detailed installation instructions on installing Controller Editor on Windows pleaseproceed to section 4.3, Installing Controller Editor on Windows.You must first download Controller Editor from the following After downloading and starting the Controller Editor installer, please follow the instructions below.4.2.1Select the Components to InstallAfter you have accepted the software license agreement, the installer window displays thecomponents available for installation.The components selection screen of the installation program.KOMPLETE KONTROL - Setup Guide - 16

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on Mac OS XIt is recommended to keep all features selected unless you have a specific reason to deselect a feature (such as if this feature is already installed on your computer).Basic Installation: This installs the Controller Editor software, along with its documentation. Itallows you to configure the keyboard’s MIDI assignments for using the keyboard with other applications than the included software. Click Continue and then follow the on-screen instructions.It is strongly recommended to install the software to the default location. If you still needto change the install location, click the Change Install Location button on the next installerscreen and select the desired folder.4.2.2Complete the InstallationThe final screen of the installation program. On the last screen of the installation program, click Close to complete the installation.KOMPLETE KONTROL - Setup Guide - 17

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on Windows4.3Installing Controller Editor on WindowsThis section guides you through the Controller Editor installation process on Windows. For detailed installation instructions on installing Controller Editor on Mac OS X please proceed tosection 4.2, Installing Controller Editor on Mac OS X.You must first download Controller Editor from the following After downloading and starting the Controller Editor installer, please follow the instructions below.4.3.1Select the Features to InstallAfter you have accepted the software license agreement, the installer window displays thecomponents available for installation.KOMPLETE KONTROL - Setup Guide - 18

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on WindowsSelecting the features to installBasic Installation: This installs the Controller Editor software, along with its documentation. Itallows you to configure the keyboard’s MIDI assignments for using the keyboard with other applications than the included software. Click Next to proceed.KOMPLETE KONTROL - Setup Guide - 19

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on Windows4.3.2Define the Application’s Destination FolderConfiguring the installationYou will be asked to select and confirm an installation path for the Controller Editor software. Click Next to proceed.KOMPLETE KONTROL - Setup Guide - 20

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling Controller Editor on Windows4.3.3Complete the InstallationThe final screen of the installation program. On the last screen of the installation program, click Finish to complete the driver installation. Continue by downloading and installing the KOMPLETE KONTROL S-SERIES hardwaredriver.KOMPLETE KONTROL - Setup Guide - 21

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling the KOMPLETE KONTROL S-SERIES Hardware Driver on Windows4.4Installing the KOMPLETE KONTROL S-SERIES Hardware Driver onWindowsThis section guides you through the KOMPLETE KONTROL S-SERIES hardware driver installation process on Windows. You must first download the KOMPLETE KONTROL S-SERIES hardware driver from the following After downloading and starting the KOMPLETE KONTROL driver installer, please follow the instructions below.4.4.1WelcomeThe first screen welcomes you to the KOMPLETE KONTROL S-SERIES hardware driver installation process! It also asks you to ensure the KOMPLETE KONTROL S-SERIES keyboard is notconnected during software installation.KOMPLETE KONTROL - Setup Guide - 22

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling the KOMPLETE KONTROL S-SERIES Hardware Driver on WindowsThe welcome screen Click Next to proceed to the software license agreement and then follow the on-screeninstructions.4.4.2Begin the ConfigurationAfter you have accepted the software license agreement, the installer window lets you beginthe configuration.KOMPLETE KONTROL - Setup Guide - 23

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling the KOMPLETE KONTROL S-SERIES Hardware Driver on WindowsConfiguring the installation Click Next to proceed.KOMPLETE KONTROL - Setup Guide - 24

KOMPLETE KONTROL S-SERIES Installation without KOMPLETEInstalling the KOMPLETE KONTROL S-SERIES Hardware Driver on Windows4.4.3Complete the InstallationThe final screen of the installation program. On the last screen of the installation program, click Finish to complete the driver installation.KOMPLETE KONTROL - Setup Guide - 25

Product Activation with Service CenterActivating Your Product Online5Product Activation with Service CenterThis chapter uses a placeholder name (NI Product) on all screenshots. The relevant sectionon your screen will display the name of the Native Instruments product you are activating.5.1Activating Your Product OnlineSkip to section 5.3, Activating Your Product Offline if your computer is not connected tothe Internet.5.1.11.2.Start Service CenterLocate the Service Center application on your hard disk. During installation, a folder labeled Native Instruments was created in the Applications (Mac OS X) / Program Files (Windows) folder. Within this folder, a subfolder labeled Service Center holds the corresponding application.Double-click the Service Center application to start the activation procedure.It is necessary to activate your Native Instruments product in order to use its full functionality.KOMPLETE KONTROL - Setup Guide - 26

Product Activation with Service CenterActivating Your Product Online5.1.2Log In to Your User AccountThe log-in screen of Service Center. Log in with your email address and Native Instruments password.KOMPLETE KONTROL - Setup Guide - 27

Product Activation with Service CenterActivating Your Product Online5.1.3Activate the ProductThe product activation screen of Service Center.1.2.Enter the serial number in the number field. KOMPLETE 10 and KOMPLETE 10 ULTIMATE owners use the same serial number as for the software bundle. Owners of KOMPLETE 9 and KOMPLETE 9 ULTIMATE will find the serial number in the email sent totheir NI account.Click Activate to proceed.KOMPLETE KONTROL - Setup Guide - 28

Product Activation with Service CenterActivating Your Product Online5.1.4Finish the Online ActivationService Center confirming the product activation.Service Center confirms that the product has been activated successfully. A search for updateswill start automatically. If updates for any of the activated products are available, the button in the bottom rightcorner of the screen reads Update. To download the updates, click the Update button andproceed with section 5.2, Updating Your Product. If no updates are available, the button in the bottom right corner of the screen reads Exit.You can click it to close Service Center.KOMPLETE KONTROL - Setup Guide - 29

Product Activation with Service CenterUpdating Your Product5.2Updating Your Product5.2.1Select UpdatesThe product update screen of Service Center.1.2.3.In Service Center, click the Update tab to view a list of available updates.Select the updates you want to download by checking the checkboxes on the left. We recommend downloading all preselected updates.Click Download. The download will start.KOMPLETE KONTROL - Setup Guide - 30

Product Activation with Service CenterUpdating Your Product5.2.2Download the UpdatesThe product download in progress.Depending on the file size and the speed of your internet connection, downloading the filesmay take a while. We strongly recommend that you always install the latest updates.KOMPLETE KONTROL - Setup Guide - 31

Product Activation with Service CenterUpdating Your Product5.2.3Install Your UpdatesService Center confirming all updates were downloaded, and offering to install the download file.After all files have been downloaded successfully, you can directly install the updates from theService Center: Click on Install to install your update. This will automatically install your update silently. After you have updated software, you can quit Service C

NATIVE INSTRUMENTS GmbH Schlesische Str. 29-30 D-10997 Berlin Germany www.native-instruments.de NATIVE INSTRUMENTS North America, Inc. 6725 Sunset Boulevard 5th Floor Los Angeles, CA 90028 USA www.native-instruments.com NATIVE INSTRUMENTS K.K. YO Building 3F Jingumae 6-7-15, Shibuya-ku, Tokyo 150-0001 Japan www.native-

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