Breaking News? The Future Of UK Journalism

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HOUSE OF LORDSCommunications and Digital Committee1st Report of Session 2019–21Breaking News?The Future of UKJournalismOrdered to be printed 19 November 2020 and published 27 November 2020Published by the Authority of the House of LordsHL Paper 176

Select Committee on Communications and DigitalThe Select Committee on Communications and Digital is appointed by the House of Lords ineach session “to consider the media, digital and the creative industries and highlight areas ofconcern to Parliament and the public”.MembershipThe Members of the Select Committee on Communications and Digital are:Lord Allen of KensingtonBaroness BullBaroness BuscombeViscount Colville of CulrossLord Gilbert of Panteg (Chair)Baroness GrenderLord McInnes of KilwinningBaroness McIntosh of HudnallBaroness QuinBaroness RebuckLord StoreyLord Vaizey of DidcotThe Lord Bishop of WorcesterDeclaration of interestsSee Appendix 1.A full list of Members’ interests can be found in the Register of Lords’ terestsPublicationsAll publications of the Committee are available Parliament LiveLive coverage of debates and public sessions of the Committee’s meetings are available at:http://www.parliamentlive.tvFurther informationFurther information about the House of Lords and its Committees, including guidance towitnesses, details of current inquiries and forthcoming meetings is available e staffThe staff who worked on this inquiry were Alasdair Love (Clerk), Theo Demolder (PolicyAnalyst) and Rita Cohen (Committee Assistant).Contact detailsAll correspondence should be addressed to the Select Committee on Communications andDigital, Committee Office, House of Lords, London SW1A 0PW. Telephone 020 7219 6076.Email holcommunications@parliament.ukTwitterYou can follow the Committee on Twitter: @LordsCommsComm.

CONTENTSPageSummary3Chapter 1: IntroductionFigure 1: Average circulation per issue, UK national newspapersand regional publicationsFigure 2: Average circulation per issue, UK consumer magazinesBox 1: The Cairncross Review and the Government’s response5Chapter 2: The changing production and consumption ofjournalismIntroductionThe news marketFigure 3: Advertising expenditure 2011–19, UKFigure 4: Advertising expenditure 2011–19, UKInnovationDifferences in the industryBox 2: Citizen journalismTrust in journalismFigure 5: Trust in different occupations (per cent of population)Figure 6: Trust in media (per cent of population, 2019)Figure 7: Brand trust scores, 2019ImpartialityFigure 8: UK Twitter v non-Twitter users by ageFigure 9: UK Twitter v non-Twitter users by educationMedia literacyBox 3: CLEMIRelevance to communitiesCourt Chapter 3: Journalism as a careerDiversityTable 1: Number of journalists by employment typeTable 2: Percentage breakdown of journalists working in eachareaEducational background of journalistsFreelance journalists383838Chapter 4: A sustainable future for journalismOnline platformsAdvertisingFigure 10: Digital ad spend in the UK as a share of totaladvertising revenue (in 2019 prices)Box 4: The open display advertising marketFigure 11: Google’s roles in advertising intermediationBox 5: Regulating in a Digital WorldPlatforms’ use of newsTable 3: Sources of website traffic for online publishersEncouraging pluralismInnovation fundingBox 6: Journalism funding schemes565656384551565859636465707072

Local Democracy Reporting ServiceThe BBC’s effect on pluralismTable 4: Use of news sources, 2020Charitable statusBox 7: Charitable status criteria7375757779Summary of conclusions and recommendations83Appendix 1: List of Members and declarations of interest88Appendix 2: List of witnesses90Appendix 3: Call for evidence96Evidence is published online at e-of-journalism/publications/ and available for inspection at theParliamentary Archives (020 7219 3074).Q in footnotes refers to a question in oral evidence.

Breaking News? The Future of UK JournalismSUMMARYThe landscape of journalism has radically changed over the past 20 years,recently accelerated by COVID-19: print circulations have declined while onlinejournalism has grown; new technologies and innovative models have presentednew opportunities; the dividing lines between print and broadcast have blurred;advertising revenue across print and digital has declined; the nature of journalists’work and their demographics have changed; and publishers’ relationships withplatforms have become increasingly important and contentious. However,the fundamental role that journalism should play in a healthy democracy hasremained constant.The UK is in a strong position to take advantage of this changing environment.The UK has a developed media infrastructure and good levels of funding. Themost successful forms of innovation in the UK have included targeting a specificaudience. To achieve this, innovation has involved new technologies, such asartificial intelligence, and engagement and collaboration with audiences, forexample by audience involvement in the production of journalism. Engagementwith audiences in turn may increase trust in journalism.Building media literacy is crucial. This should go beyond simply identifying‘fake news’; rather, media literacy is about understanding journalistic processesand their value, how news is presented, how it is funded and to what degreefunding is transparent. This should be a key part of young people’s education.Levels of media literacy in the UK vary, with people from lower socio-economicbackgrounds and the elderly generally having lower levels. Coordination betweenthe many media literacy bodies is important in remedying this.Improving the job prospects of those from traditionally underrepresentedbackgrounds who aspire to go into journalism is also important to buildingconfidence in the media. Aspiring journalists face a range of barriers, includingoften having to complete several internships—which are frequently unpaid or lowpaid. Journalists are now generally expected to have at least a Bachelor’s degree.While universities can be a valuable route into journalism, they should be oneof several routes available. The Government should reform the ApprenticeshipLevy to make it work better for young people and the industry.Although online platforms have created new opportunities for publishersto distribute content, they have challenged established funding models anddisrupted the relationship between publishers and consumers. There is afundamental imbalance of power between platforms and publishers. Publishersneed platforms far more than the platforms need them; and publishers aredisadvantaged by a dysfunctional online advertising market. It is essential thatthe Government acts swiftly to remedy this and sets aside legislative time toestablish a Digital Markets Unit. In the meantime, the Online Harms Billshould include a mandatory bargaining code to ensure that publishers are fairlycompensated for platforms’ use of their content.Addressing these structural problems should be the priority. It is essential ifthe news industry is to survive and thrive. However, the Government shouldalso look to help to bring greater coherence to the various initiatives whichfinancially support journalism. There are many promising schemes, bothpublicly and privately run, but there is scope for a more joined-up approach. Itshould also be possible to expand the opportunities for philanthropic support3

4Breaking News? The Future of UK Journalismfor journalism. In September 2020 public interest journalism was recognised asa charitable purpose by the Charity Commission, a decision which has helpedthe sustainability of the industry.

Breaking News? The Future of UKJournalismChapter 1: INTRODUCTION1.The production and consumption of journalism have been transformed inthe first 20 years of this century. The circulation of UK national and regionalprint newspapers (see Figure 1) and monthly consumer print magazines (seeFigure 2) have fallen dramatically. In 2019, only 38 per cent of UK adultsaccessed news via print newspapers and 11 per cent via print magazines,compared with 75 per cent via television, 66 per cent via the internet and 43per cent via radio.1 In parallel, digital subscriptions have risen, yet these havenot offset a steep overall decline in advertising revenue.Figure 1: Average circulation per issue, UK national newspapers andregional 0010,000,0005,000,000National 20092008200720062005200420032002200120000Regional publicationsSource: Audit Bureau of Circulations (ABC), ‘ABC Data Hub’, available at: https://www.abc.org.uk/data[accessed 23 November 2020]. Note: membership of ABC may change over time.1Ofcom, News Consumption in the UK: 2019 (24 July 2019), p 17: https://www.ofcom.org.uk/data/assets/pdf df [accessed 27 July 2020].In 2019 there were 46,500 employed and 33,700 self-employed journalists (Office for NationalStatistics, ‘Annual Population Survey 2019—Occupation by sex, employment status and cupation?compare K02000001 [accessed 2 October 2020])

6Breaking News? The Future of UK JournalismFigure 2: Average circulation per issue, UK consumer 072006200520042003200220010200010,000,000Source: Audit Bureau of Circulations, ‘Consumer Magazine Data’, available at: https://www.abc.org.uk/data/consumer-magazines [accessed 23 November 2020]. Note: membership of ABC may change over time.2.This change in the business model of journalism has created an existentialthreat to the industry, particularly combined with a host of other challengesranging from a surge in ‘fake news’ to the ability of giant technologyplatforms such as Facebook and Google to undercut the power of publishersand their revenues. Alongside these changes there has been consolidationin the industry: since 2005 245 newspaper outlets have closed;2 of theremaining outlets, five companies hold an 80 per cent share of the market.3Although economically necessary for some organisations, this consolidationhas nonetheless especially impacted regional and local publications.3.Journalism is important to a healthy democracy. Professor Natalie Fenton,Chair of the Media Reform Coalition, told us:“A healthy news media is often claimed to be the life-blood of democracy.This is because news provides, or should provide, the vital resourcesfor processes of information gathering, deliberation and analysis thatenable citizens to participate in political life and democracy to functionbetter.”44.234Journalism should be enabled to thrive in the face of contemporary challenges.We aim to produce recommendations that will allow the industry to adaptto a changing market. These will cover the industry in general, although ourfocus is on news journalism.Written evidence from the Independent Community News Network (FOJ0053)Media Reform Coalition, Who Owns the UK Media?, p 2 (12 March 2019): 2019/03/FINALonline2.pdf [accessed 1 October 2020]Written evidence from Professor Natalie Fenton (FOJ0022)

Breaking News? The Future of UK Journalism75.We build on previous work, including our reports UK Advertising in a DigitalAge (April 2018)5, Regulating in a Digital World (March 2019)6 and PublicService Broadcasting: as Vital as Ever (November 2019)7, as well as other workon journalism, most notably the Cairncross Review8 and the House of LordsSelect Committee on Democracy and Digital Technologies’ report DigitalTechnology and the Resurrection of Trust.96.In UK Advertising in a Digital Age we raised concerns over the lack oftransparency in digital media advertising, with Google alone having“control at all levels of the market”. We recommended that the Competitionand Markets Authority (CMA) should conduct a market study of digitaladvertising to investigate whether the market is working fairly for businessesand consumers.107.Similarly, in Regulating in a Digital World we challenged the role of datamonopolies and recommended a review of competition law in the contextof digital markets; we again called for a market study. The CMA’s report,Online Platforms and Digital Advertising, published in July 2020, helpedinform our conclusions in this report on the relationship between publishersand platforms.11. In Regulating in a Digital World we found that gaps exist inregulation which do not clearly fall within one regulator’s remit. We arguedthat: “Policy makers have hesitated to address these gaps. When actiondoes occur, there is a risk that it will be misdirected.”12 To help tackle thisfragmented and reactive approach, we recommended that a Digital Authorityshould be established to co-ordinate digital regulators.138.In Public Service Broadcasting: as Vital as Ever we addressed the positionof public service broadcasters (PSBs), including the BBC and commercialpublic service broadcasters (ITV, Channel 4 and Channel 5). One of ourfindings, which also is relevant to the current inquiry, was that people fromcertain groups are underrepresented across UK film and TV production. Tohelp tackle this, we recommended that: “The Government should empowerOfcom to collect data on the diversity of production crews making programmesfor public service broadcasters, whether in-house or independent.”149.In this report we will build on this drive for diversification and fortransparency in reporting on employee demographics. We also expand567891011121314Communications Committee, UK Advertising in a Digital Age (1st Report, Session 2017–19, HL Paper116)Communications Committee, Regulating in a Digital World (2nd Report, Session 2017–19, HL Paper299)Communications and Digital Committee, Public Service Broadcasting: as Vital as Ever (1st Report,Session 2019, HL Paper 16)Dame Frances Cairncross, The Cairncross Review: A Sustainable Future for Journalism (12 February2019): t/uploads/system/uploads/attachment data/file/779882/021919 DCMS Cairncross Review .pdf [accessed 23 July 2020]Democracy and Digital Technologies Committee, Digital Technology and the Resurrection of Trust(Report of Session 2019–21, HL Paper 77)Communications Committee, UK Advertising in a Digital Age (1st Report, Session 2017–19, HL Paper116), p 23Competition and Markets Authority, Online platforms and digital advertising (1 July 2020): c57ed3a6f4023d242ed56/Final report 1 July 2020 .pdf[accessed 24 July 2020]Communications Committee, Regulating in a Digital World (2nd Report, Session 2017–19, HL Paper299), p 60Ibid., pp 40, 63Communications and Digital Committee, Public Service Broadcasting: as Vital as Ever (1st Report,Session 2019, HL Paper 16), p 26

8Breaking News? The Future of UK Journalismour definition of diversity to recognise that diversity, as well as includingdemographic diversity, includes diversity of representation, perspectives,views, opinions and backgrounds. This goes beyond a diversity of politicalviewpoints to include a diversity of perspectives informed by often invisiblecharacteristics such as regional backgrounds and socio-economic status,which is also referred to as diversity of thought.10.This report will also build on the Cairncross Review (see Box 1), publishedin February 2019 and to which the Government responded in January2020. The review focused on two questions: first, the relationship betweenmedia publishers and big online platforms; and second, how society couldbest support ‘public interest’ local and investigative journalism. While ourreport examines journalism in general rather than focusing on local andinvestigative journalism, it will refer to ideas discussed in the CairncrossReview. These include online advertising, the Government’s media literacystrategy, the role of innovation funds and interpretation of charitable statusfor public interest journalism organisations.15Box 1: The Cairncross Review and the Government’s responseIn 2018 Dame Frances Cairncross was appointed to chair a review to examinethe sustainability of high-quality journalism. This was in response to fallingcirculations and publisher revenues, ongoing closures of local newspapersand losses of journalist jobs. The review made nine recommendations to theGovernment: New codes of conduct to rebalance the relationship between onlineplatforms and publishers CMA investigation of the working of the online advertising market toensure fair competition A News Quality Obligation for online platforms Establishment of an Institute for Public Interest News.The development of a Government media literacy strategyA review by Ofcom of the BBC’s market impact and roleA new Nesta-run innovation fundNew forms of tax reliefEvaluation and expansion of the BBC Local Democracy Reporting Service(LDRS)The review was published in February 2019 and the Government’s full responsewas published in January 2020. The Government was largely supportive of thereview’s recommendations. The Government accepted that codes of conductmay be useful; launched a CMA review; agreed that platforms should take steps15Dame Frances Cairncross, The Cairncross Review: A Sustainable Future for Journalism (12 February2019): t/uploads/system/uploads/attachment data/file/779882/021919 DCMS Cairncross Review .pdf [accessed 23 July 2020]

Breaking News? The Future of UK Journalism9to help users identify the reliability of sources; accepted the creation of a medialiteracy strategy, outlined in its Online Harms White Paper;16 welcomed Ofcom’sdecision to conduct a review into the BBC’s news output; launched a Nesta pilotinnovation fund; suggested the Chancellor will consider tax incentives; andhas encouraged the evaluation of the BBC’s LDRS. However, the Governmentdid not commit to the establishment of an Institute for Public Interest News,arguing that it is not for government to lead on the issue.1611.Finally, we will refer to issues also raised by the House of Lords SelectCommittee on Democracy and Digital Technologies in its report DigitalTechnology and the Resurrection of Trust. These include the Committee’sdiscussion of public interest news, the CMA’s online advertising report, theresponsibilities of online platforms, transparency of platforms’ algorithmsand media literacy.12.During our inquiry the world was struck by the COVID-19 pandemic,which served as a reminder of the importance of journalism. Her Majestythe Queen noted:“The COVID-19 pandemic has once again demonstrated what animportant public service the established news media provides, bothnationally and regionally. As our world has changed dramatically,having trusted, reliable sources of information, particularly at a timewhen there are so many sources competing for our attention, is vital.”1713.The economic impact of the pandemic has accelerated the trends alreadyunder way in the journalism industry. The Rt Hon John Whittingdale MP,Minister for Media and Data, Department for Digital, Culture, Media andSport, argued in oral evidence that:“The Covid crisis has accelerated what was predicted to occur over thecoming years so that it has happened in the space of a few months,with a huge take-up of online news material from newspapers and otherplatforms. At the same time, we have seen enormous pressure put on thetraditional publishers.”1814.161718192021We acknowledge the shor

Breaking News? The Future of UK Journalism ChAPTER 1: INTRODUCTION 1. The production and consumption of journalism have been transformed in the first 20 years of this century. The circulation of UK national and regional print newspapers (see Figure 1) and monthly consumer print magazines (see Figure 2) have fallen dramatically.

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