Dell Docking Station WD19 Thunderbolt User Guide
Dell Docking Station WD19 ThunderboltUser GuideRegulatory Model: K20ARegulatory Type: K20A001
Notes, cautions, and warningsNOTE: A NOTE indicates important information that helps you make better use of your product.CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.WARNING: A WARNING indicates a potential for property damage, personal injury, or death. 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarksmay be trademarks of their respective owners.2019 - 04Rev. A00
Contents1 Introduction.42 Package contents . 53 Hardware requirements. 74 Identifying Parts and Features . 85 Important Information. 126 Quick Setup of Hardware . 137 Thunderbolt Settings and Security Options.16Thunderbolt Driver Setting.16Thunderbolt Configuration. 19Thunderbolt Security.198 Setup of External Monitors.21Updating the graphics drivers for your computer. 21Configuring your Monitors.21Display bandwidth. 22Display Resolution Table. 229 Removing the USB Type-C cable module .2510 Technical specifications.29LED Status Indicators.29Power Adapter LED. 29Docking Status Indicator.29Docking specifications.30Input/Output (I/O) Connectors.31Dell ExpressCharge and ExpressCharge boost overview. 3111 Dell docking station driver and firmware update . 33Standalone Dock Firmware Update utility.3312 Frequently asked questions. 3413 Troubleshooting the Dell Thunderbolt Docking Station WD19TB .36Symptoms and solutions. 3614 Getting help. 40Contacting Dell.40Contents3
1IntroductionThe Dell Thunderbolt Docking Station WD19TB is a device that links all your electronic devices to your computer using a Thunderbolt 3(Type-C) cable interface. Connecting the computer to the docking station allows you to access all peripherals (mouse, keyboard, stereospeakers, external hard drive, and large-screen displays) without having to plug each one into the computer.CAUTION: Update your computer’s BIOS, computer graphic drivers, Thunderbolt driver, Thunderbolt firmware and the DellThunderbolt Docking Station WD19TB drivers/firmware to the latest versions available at www.dell.com/support BEFORE usingthe docking station. Older BIOS versions and drivers could result your computer not recognizing the docking station or notfunctioning optimally. Please see the important information chapter for detailed instructions on how to update your BIOS andgraphics card drivers before using the Dell Thunderbolt Docking Station WD19TB .4Introduction
2Package contentsYour docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (seeyour invoice for contact information) if something is missing.Table 1. Package contentsContentsSpecifications123Docking station withUSB Type-C cablePower adapterPower cordQuick Setup Guide(QSG)Package contents5
ContentsSpecificationsSafety, Environmental,and RegulatoryInformation6Package contents
3Hardware requirementsBefore using the docking station, ensure that your laptop or PC has a DisplayPort (Supported) or Thunderbolt port (Recommended) overUSB Type-C designed to support the docking station.Table 2. Dell supported systems and recommended docking stationsProductModel numberWD19TB - 180 W with 130 W Power DeliveryLatitude3390 2-in-1, 3400, 3490, 3500 and3590SupportedLatitude5280, 5285 2-in-1, 5289, 5290, 5290 Recommended2-in-1, 5300 2-in-1, 5300, 5400, 5480,5490, 5500, 5580 and 5590Latitude5491 and 5591RecommendedLatitude7200 2-in-1, 7280, 7285, 7290, 7300,7380, 7389, 7390, 7390 2-in-1, 7400,7400 2-in-1, 7480 and 7490RecommendedPrecision3520, 3530 and 3540RecommendedPrecision5520, 5530 and 5530 2-in-1RecommendedPrecision7520 and 7720RecommendedPrecision7530 and 7730SupportedRugged5420, 5424 and 7420SupportedXPS9360, 9365, 9370 and 9380RecommendedXPS9560, 9570 and 9575RecommendedNOTE: Following are the platforms supported with Ubuntu 18.04: Latitude - 5300, 5400, 5500, 7300 and 7400 Precision - 3530 and 3540 XPS - 9380Hardware requirements7
4Identifying Parts and FeaturesFigure 1. Top view1Sleep/Wake up/Power buttonNOTE: The dock button is designed to replicate your system's power button. If you connect the Dell Thunderbolt DockingStation WD19TB to supported Dell computers, the dock button works like your computer's power button and you can use it topower on/sleep/force shutdown the computer.NOTE: The dock button is not functional when connected to unsupported Dell computers or non-Dell computers.8Identifying Parts and Features
Figure 2. Front view1USB 3.1 Gen1/Gen2 Type-C port2USB 3.1 Gen1 port with PowerShare3Audio headset portFigure 3. Left view1Wedge-shaped lock slotIdentifying Parts and Features9
2Kensington lock slotFigure 4. Back view1Line-out port2DisplayPort 1.4 (2)3HDMI2.0 port4USB 3.1 Gen1/Gen2 Type-C port with DisplayPort 1.45USB 3.1 Gen1 port (2)6Network connector (RJ-45)7Power connector10Identifying Parts and Features
8Type-C with Thunderbolt 3 port (connected to a Thunderbolt 3 host)/ Type-C USB2.0 port (connected to a nonThunderbolt host).Figure 5. Bottom view1Service tag labelIdentifying Parts and Features11
5Important InformationYou must update your computer’s BIOS and the Dell Thunderbolt Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by yourcomputer or not functioning optimally.Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates specific to yoursystem and docking station: Dell Update - for Dell XPS, Inspiron or Vostro systems only. Dell Command Update - for Dell Latitude, Dell Precision, or XPS systems.These applications are available for download on the Drivers & Downloads page for your product at www.dell.com/supportPick your system type from the list or enter the service tag of your system to get the right version for your computer.NOTE: Dell WD19TB dock connection to your computer is required in order for Dell Update to start software updates on the hostsystem.Dell Command I Update application is supported on Dell Precision, XPS, and Latitude notebooks. Alternatively, Dell recommends installingthe following BIOS, firmware, and drivers step-by-step in the prescribed order to ensure optimal performance:Search for your system model name under Select a Product selection, or enter the service tag of your system to locate the Drivers &Downloads page on the Dell support website (www.dell.com/support). Change the Operating System to view all available updates for yoursystem. Flash the latest Basic Input/Output System (BIOS) for the system. This is available in the "BIOS" section. Install the latest Intel Thunderbolt Controller Driver for the system. This is available in the "Chipset" section. Install the latest Intel Thunderbolt 3 Firmware Update for the system. This is available in the "Chipset" section. Install the latest Intel HD/nVIDIA/AMD Graphics Driver for the system. This is available in the "Video" section. Install the latest Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock. This is available in the "Docks & Stands"section. Install the latest Realtek USB Audio Driver for Dell Thunderbolt Dock. This is available in the "Docks & Stands" section. Restart the system. After the software update process completes, connect the AC adapter to the Dell WD19TB dock first and then attach the Thunderbolt3 (Type-C) cable to the computer before using the docking station.12Important Information
6Quick Setup of Hardware1Update your system's BIOS, graphics and drivers from www.dell.com/support/drivers.Quick Setup of Hardware13
2Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell ThunderboltDocking Station WD19TB .Figure 6. Connecting the AC Adapter3Connect the USB Type-C connector to the computer.Update the Dell Thunderbolt Docking Station WD19TB firmware from www.dell.com/support/drivers.14Quick Setup of Hardware
Figure 7. Connecting the USB Type-C connector4Connect multiple displays to the docking station, as needed.Figure 8. Connecting the multiple displaysQuick Setup of Hardware15
7Thunderbolt Settings and Security OptionsThunderbolt Driver Setting1Connect the Thunderbolt Device to the system. The Thunderbolt icon appears in the system tray.2An Authentication window pops up for the user to select the connection setting.3Right click on the Thunderbolt icon to View Attached Thunderbolt Devices.16Thunderbolt Settings and Security Options
4Right click on the Thunderbolt Icon to view Thunderbolt Settings.Thunderbolt Settings and Security Options17
5Click Details to view (Thunderbolt driver/firmware) version details.18Thunderbolt Settings and Security Options
Thunderbolt ConfigurationIf Dell BIOS is used in your system, you may find below Control options in Thunderbolt Configuration page in your BIOS Setup:12Enable Thunderbolt Technology Support (Enabled by default) When enabled, the Thunderbolt Technology feature, and associated ports and adapters are enabled. When disabled, the Thunderbolt Technology feature is disabled, and any connected Thunderbolt adapter devices are not availablein pre-boot or within the operating system.Enable Thunderbolt Boot Support (Disabled by default) 3When enabled, the following Thunderbolt adapter features are enabled during Pre-boot: Thunderbolt adapter boot support, USBdevice on Thunderbolt adapter support (including USB boot support). This allows Thunderbolt adapter peripheral devices andUSB devices connected to the Thunderbolt adapter to be used during BIOS pre-boot. However, setting this to “Enabled” willoverride the Security Levels utilized within the operating system. When this setting is enabled, any Thunderbolt adapterperipherals and USB devices connected to the Thunderbolt adapter port prior to booting the system can be used in pre-boot. Aslong as the device remains connected, it will continue to function within the operating system, regardless of the Security Level setin BIOS.Enable Thunderbolt Adapter Pre-boot Modules (Disabled by default) When enabled, this setting will allow PCIe devices that are connected through a Thunderbolt adapter (i.e. PCIe devices behind theThunderbolt adapter) to execute the PCIe device’s UEFI Option ROM(s) (if present) during pre-boot. When disabled, this setting will prevent PCIe device Option ROMs from executing during pre-boot for PCIe devices connectedbehind the Thunderbolt adapter.NOTE: Enabling the “Enable Thunderbolt Adapter Boot Support“ or “Enable Thunderbolt Adapter Pre-boot Modules“ optionsmay allow devices connected to the Thunderbolt adapter during pre-boot to function in the operating system regardless of theSecurity Level selected in BIOS Setup. The device will continue to operate in the operating system until it is disconnected. Whenreconnected while within the operating system, the device will connect according to the Security Level and previous OSauthorizations.Thunderbolt SecurityThe settings below configure the Thunderbolt adapter security settings within the operating system. Security Levels are not applicable orenforced in the Pre-boot environment. No Security: Automatically connect to devices plugged into the Thunderbolt port.Thunderbolt Settings and Security Options19
User Authorization: Approval is required for any new devices connected to the Thunderbolt port. Secure Connect: The Thunderbolt adapter port will only allow connection to devices that have been configured with a shared key.NOTE: The first time a Thunderbolt peripheral’s Unique ID is granted “always connect” PCIe access, a secure encryptedkey is written to the peripheral controller’s non-volatile memory and added to the host PC’s ACL list. Each time aperipheral’s Unique ID is found on the ACL, the PC’s controller sends a security challenge and the response from theperipheral is then verified before the PCIe connection is allowed. If the response is not valid, the user receives aconnection permission prompt. This capability, when enabled, prevents pre-SL2 capable peripherals from connecting to aPC; thereby preventing a potential HW spoofing of an approved device to generate a DMA exploit (beyond what isprevented with SL1). DisplayPort Only: Automatically connect to DisplayPort devices only. No Thunderbolt adapter or PCIe devices are allowed to connect.In the BIOS of a Dell Thunderbolt-enabled PC, you will be able to configure the security settings of the Thunderbolt connection. You canfind the configuration options in the BIOS path: System Configuration USB / Thunderbolt Configuration.Table 3. Thunderbolt configurationSecurity settingDescriptionNo securityAllow legacy Thunderbolt devices to auto-connect – the CM autoconnects a new device plugged in.User AuthorizationAllow User Notification devices at minimum – the CM requestsconnection approval from the host SW and auto-approval may begiven based on the Unique ID of the connecting device.Secure ConnectAllow one-time saved key devices at minimum – the CM requestsconnection approval from the host SW and auto-approval is onlygiven if the host challenge to the device is acceptable.DisplayPort OnlyAllow DisplayPort sinks to be connected (re-driver or DP tunnel, noPCIe tunneling).20Thunderbolt Settings and Security Options
8Setup of External MonitorsUpdating the graphics drivers for your computerThe Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it isrecommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” sectionNOTE:12For nVidia Discrete Graphics solutions on the supported Dell systems:aFirst, install the Intel Media Adapter Graphics Driver applicable to your computer.bSecond, install the nVidia Discrete Graphics Driver applicable to your computer.For AMD Discrete Graphics solutions on the supported Dell systems:aFirst, install the Intel Media Adapter Graphics driver applicable to your computer.bSecond, install the AMD Discrete Graphics driver applicable to your computer.Configuring your MonitorsIf connecting two displays, follow these steps:1Click the Start button, and then select Settings.2Click System and select Display.Setup of External Monitors21
3Under the Multiplay displays section, select Extend these displays.Display bandwidthExternal monitors require a certain amount of bandwidth to work properly. Monitors with higher resolution require more bandwidth. HBR2 is DP 1.2 (5.4 Gbps maximum link rate per lane). With DP overhead, the effective data rate is 4.3 Gbps per lane. HBR3 is DP 1.4 (8.1 Gbps maximum link rate per lane). With DP overhead, the effective data rate is 6.5 Gbps per lane.Table 4. Display bandwidthResolutionMinimum bandwidth required1 x FHD (1920 x 1080) display @60 Hz3.2 Gbps1 x QHD (2560 x 1440) display @60 Hz5.6 Gbps1 x 4K (3840 x 2160) display @30 Hz6.2 Gbps1 x 4K (3840 x 2160) display @60 Hz12.5 GbpsDisplay Resolution TableTable 5. WD19TB for Non-Thunderbolt systemsDisplay Port AvailableBandwidthSingle Display(maximum resolution)Dual Display(maximum resolution)HBR2 (HBR2 x2 lanes- 8.6 Gbps)DP1.4/HDMI2.0/MFDP Type-C: 4K (3840 x2160) @30 Hz 22Setup of External MonitorsTriple Display (maximumresolution)DP1.4 DP1.4: FHD (1920 x 1080) @60HzDP1.4 HDMI2.0:FHD (1920 x 1080)@60 Hz Quad Display (maximumresolution)DP1.4 DP1.4 HDMI2.0: NA– 1 x FHD (1920 x 1080)@60 Hz– 2 x HD (1280 x 720)@60 HzDP1.4 DP1.4 MFDPType-C:
Display Port AvailableBandwidthSingle Display(maximum resolution)Dual Display(maximum resolution) HBR3 (HBR3 x2 lanes - DP1.4/HDMI2.0/MFDP Type-C: 4K (3840 x12.9 Gbps)2160) @60 Hz Triple Display (maximumresolution)Quad Display (maximumresolution)DP1.4 MFDPType-C: FHD (1920x 1080) @60 Hz– 1 x FHD (1920 x 1080)@60 Hz– 2 x HD (1280 x 720)@60 HzDP1.4 DP1.4: QHD (256
Pick your system type from the list or enter the service tag of your system to get the right version for your computer. NOTE: Dell WD19TB dock connection to your computer is required in order for Dell Update to start software updates on the host system. Dell Command I Update application is supported on Dell Precision, XPS, and Latitude notebooks.
of the docking station and there is a line-of-sight between the laptop and the docking station. Re-setting the Dell Wireless Docking Station WLD15 To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Figure 5. Reset
Dell docking station firmware update. About this task NOTE: Dell Docking stations are supported with select Dell systems. See the Dell Commercial Docking Compatibility Guide for the list of supported systems and recommended docking. Topics: Updating the firmware Command-Line options Approximate firmware update duration Logging .
Docking Station. 4. Once the host laptop is disconnected from the Docking Station, disconnect and reconnect the iPad to the Docking Station. Note: The above process only applies to iPads with the 30-Pin connector. iPads with a Lightning connector can be charged as normal using the Docking Stations USB 3.0 fast-charge port.
Option Kit Contents 2013 HP UltraSlim Docking Station, AC power adapter, documentation HP UltraSlim Docking StationAC power adapter, documentation HP 2570p Docking Station HP 2740 Ultra-Slim Expansion Base Dimensions (H x W x D) 2.0 x 14.1 x 4.8 in (5.1 x 35.9 x 12.1 cm) 0.5 x 9.06 x 10.5
1) Ensure the Docking Station is unlocked. 2) Hold Tablet in landscape orientation, with bottom angled toward Docking Station. Lower Tablet onto the Docking Station so the Alignment Pockets on the Table
your Surface and docking station are available for use while your Surface is in the docking station. USB ports Transfer large files to an external drive, connect a USB printer or headset, charge accessories, and more. Surface Dock has four USB 3.0 ports. Surface Pro 3 Docking Station has three USB 3.0 ports and two USB 2.0 ports.
Latitude 7200 2-in-1, 7280, 7285, 7290, 7300, 7380, 7389, 7390, 7390 2-in-1, 7400, 7400 2-in-1, 7480 und 7490 Empfohlen Precision 3520, 3530 und 3540 Empfohlen Precision 5520, 5530 und 5530 2-in-1 Empfohlen Precision 7520 und 7720 Empfohlen . Dell Command Update – nur für Dell Latitude-, Dell Precision- und XPS-Systeme.
Software Development Using Agile and Scrum in Distributed Teams Youry Khmelevsky Computer Science, Okanagan College Kelowna, BC Canada Email: ykhmelevsky@okanagan.bc.ca Also Affiliated with UBC Okanagan, Canada Xitong Li Ecole des Hautes Etudes Commerciales de Paris, France Email: lix@hec.fr Stuart Madnick Sloan School of Management Massachusetts Institute of Technology Cambridge, MA USA .
