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Medical Laboratory TechnicianandLaboratory Phlebotomy TechnicianStudent HandbookRevised September 8, 2019

2 PageTable of ContentsProgram Mission Statementp. 4Program Goals and Outcomesp. 4-6ASCLS Code of Ethicsp. 7Approximate Program Costsp. 8-9Academic Expectationsp. 10-12Student Disciplinep. 13-18Academic Appealsp. 19Discriminationp. 20Disabled Student Servicesp. 21Academic Advising, Health Insurance, Criminal Background Checks, Drug Screensp. 21MLT Criminal Background Check/Drug Screen Order Formp. 23-26LPT Criminal Background Check/Drug Screen Order Formp. 27-30Laboratory Safety Checklistp. 31-32Drug Screen, Proper Attire, Cell Phones and Electronic Devices, Attendance Requirementsp. 33Transportation, Parking, Use of School Computersp. 34Medical Laboratory Technician Admission Requirementsp. 35Medical Laboratory Technician Advanced Standing Admission, Selection Criteria andRetention Policyp. 36Medical Laboratory Technician Malpractice Insurance, Readmission Policy and Assignmentof Students for Clinical Assignment Ip. 37Medical Laboratory Technician Recommended Course Sequencep. 38Laboratory Phlebotomy Technician Admission Requirementsp. 392 Page

3 PageLaboratory Phlebotomy Technician Selection Criteria, Retention Policy and Readmission,p. 40Malpractice Insurance and CPR TrainingLaboratory Phlebotomy Technician Recommended Course Sequencep. 41Essential Requirementsp. 42Medical StatementStudent Employment/Service Workp. 43-45p. 46Medical Laboratory Technician and Laboratory Phlebotomy Technician Faculty and Staffp. 47Medical Laboratory Technician and Laboratory Phlebotomy Technician Textbook Listp. 48Medical Laboratory Technician and Laboratory Phlebotomy Technician Coursep. 49-51DescriptionsMedical Laboratory Technician Clinical AffiliatesLaboratory Phlebotomy Technician Clinical Affiliatesp. 52p. 53Application for Graduation Proceduresp. 54GRAD or BASE Examp. 55Verification of Policiesp. 56-573 Page

4 PagePROGRAM MISSION STATEMENTThe mission of SOUTHWEST TENNESSEE COMMUNITY COLLEGE is to provide the citizens of Shelby andFayette counties and the surrounding Mid-South region with a high quality and affordable postsecondary education that prepares them for associate degrees, future educational opportunities andsuccessful employment.As part of its mission, the College provides career technical curricula leading to employment-relatedcertificates and Associate of Applied Science degrees. The Laboratory Phlebotomy Technician Programculminates in the awarding of a Technical Certificate. The Medical Laboratory Technician Programculminates in the awarding of an Associate of Applied Science degree. The overall mission of bothprograms is to provide graduates with fundamental competencies in professional disciplines enablingthem to secure employment, successfully perform in the workplace and advance in their educationaland professional pursuits.Program Goals for the Medical Laboratory Technician and Laboratory Phlebotomy Technician Programs To maintain NAACLS accreditation of the Medical Laboratory Technician Program and NAACLSapproval of the Laboratory Phlebotomy Technician Program To graduate students who are able to obtain employment in the health care industry To graduate students with the requisite academic and technical skills needed to successfullyperform in the workplace To graduate students with proficiency in critical thinking, written and oral communication andmathematical reasoning To graduate students in a timely manner To graduate students with the ability to successfully challenge departmental exit examinationsand national certification examinations To graduate students who are satisfied with their program of learningAssessment of Program Goals Program review by NAACLS or other national accreditation agency results in continuedaccreditation of A.A.S. programs and continued approval of Technical Certificate programs. Graduation placement rates demonstrate an average of 70% of program graduates find full-timeor part-time employment in the field or in a closely related field or choose to continue theireducation within one year of graduation. Employer satisfaction surveys demonstrate a high level of satisfaction with program graduates. ETS Proficiency Profile Examination (an examination required by the Tennessee Board ofRegents that assesses proficiency in the areas of critical thinking, reading comprehension,written communication and mathematical reasoning) demonstrate student scores that are equalto or exceed the minimum score set by the Tennessee Board of Regents. Graduation rates demonstrate an average of 70% or more of students who begin the final half ofthe program(s) go on to successfully graduate from the program(s). Students scores on departmental exit examinations are 70%; the average pass rate on theASCP-BOC examination is 75% for examinees taking the examination within the first year ofgraduation. Graduate survey results demonstrate a high level of satisfaction with programs of learning.4 Page

5 PageProgram Outcomes for the Technical Certificate in Laboratory Phlebotomy TechnicianPhlebotomists are skilled medical laboratory professionals who collect, transport and process bloodspecimens for laboratory analysis. Graduates who are awarded the Technical Certificate in LaboratoryPhlebotomy Technician will1. Demonstrate the ability to collect blood successfully by venipuncture and dermal puncture;(The ability to collect blood successfully is defined as the collection of 100 samples in which ausable specimen is obtained).2. Effectively transport and process for specimens for testing, requisition tests;3. Comply with appropriate laboratory safety and infection control procedures when collectingand processing blood specimens;4. Select the appropriate technique and equipment for blood collection to include the selection ofblood collection tubes with the appropriate additive;5. Demonstrate knowledge of the health care delivery system, basic medical terminology andanatomy and physiology as related to specimen collection;6. Recognize take appropriate action when preanalytic factors are a source of specimen integrity;7. Demonstrate the ability to perform CPR.Program Outcomes for the Associate of Applied Science Degree in Medical Laboratory TechnicianMedical Laboratory Technicians are highly skilled medical laboratory professionals who perform theanalysis of blood and body fluids, evaluate test results and correlate test results with patient conditions.Graduates of the Medical Laboratory Technician Program are expected to possess requisite knowledgeand skills in all major areas of clinical laboratory practice. The analysis of blood and body fluids requiresa basic understanding of the critical role laboratory test results play in the diagnosis and treatment ofdisease. Graduates of the Medical Laboratory Technician Program will have an in-depth understandingof anatomy and physiology as related to health and disease, the relationship of laboratory findings tocommon disease processes, proper procedures for performing laboratory analyses, instrumentationused in laboratory testing, factors that affect laboratory test results, proper procedures for reportingtest results and will1. Perform the routine analysis of blood/body fluids with minimal supervision;2. Demonstrate the ability to perform routine laboratory procedures in all major areas of clinicallaboratory practice to include Clinical Chemistry, Hematology/Hemostasis, Urinalysis/BodyFluids, Microbiology, Immunology, Immunohematology and Laboratory Operations;3. Identify test principles, methodologies, significance of test results, reference ranges, alertvalues and sources of test variability;4. Assure accuracy and validity of test results by application of appropriate quality control andquality assurance procedures;5. Perform basic analytic techniques, demonstrate appropriate use of laboratory instrumentation;select appropriate trouble-shooting procedures when necessary;6. Comply with laboratory safety regulations to include proper handling of biologic specimens,safe use of chemicals and safe use of equipment in the laboratory;7. Identify sources of pre-analytic, analytic and post-analytic error; correlate test results withdisease processes;8. Interpret quality control data and initiate appropriate corrective action when control resultsare not within acceptable limits;5 Page

6 Page9. Respond appropriately to stress, time constraints and changes in the workplace;10. Accurately report test results using laboratory information systems and other means forcommunicating test results;11. Demonstrate a commitment to patients, to the profession and to professional development.The Medical Laboratory Technician and Laboratory Phlebotomy Technician programs provide qualityinstruction and learning activities appropriate for the discipline.The programs recognize the importance of professional standards and ethical considerations as relatedto the health care professions. Development of professional competence, personal growth andappropriate patient care are integrated into each area of the curriculum.All students at Southwest Tennessee Community College are expected to behave in an ethical and moralfashion, respecting the human dignity of all persons and to resist behavior that may cause harm orendanger others. While a student’s commitment to honesty and personal integrity is assumed andexpected, health care professionals commit to an even greater standard of care in this area due to theircommitment to patient care. Students in the Medical Laboratory Technician and LaboratoryPhlebotomy Technician programs promise to discharge the duties of their respective disciplines inaccordance with the high standards outlined in the American Society for Clinical Laboratory ScienceCode of Ethics.6 Page

7 PageAMERICAN SOCIETY OF CLINICAL LABORATORY SCIENCE CODE OF ETHICSI.Duty to the PatientClinical laboratory professionals are accountable for the quality and integrity of thelaboratory services they provide. This obligation includes maintaining individualcompetence in judgment and performance and in striving to safeguard the patient fromincompetent or illegal practice by others. Clinical laboratory professionals maintain highstandards of practice. They exercise sound judgment in establishing, performing andevaluating laboratory testing. Clinical laboratory professionals maintain strict confidentialityof patient information and test results. They safeguard the dignity and privacy of patientsand provide accurate information to other health care professionals about the service theyprovide.II. Duty to Colleagues and to the ProfessionClinical laboratory professionals uphold and maintain the dignity and respect of theprofession and strive to maintain a reputation of honesty, integrity and reliability. Theycontribute to the advancement of the profession by improving the body of knowledge,adopting scientific advances that benefit the patient, maintaining high standards of practiceand education and by seeking fair socioeconomic working conditions for members of theprofession. Clinical laboratory professionals actively strive to establish cooperative andrespectful working relationships with other healthcare professionals with the primaryobjective of ensuring a high standard of care for the patients they serve.III. Duty to SocietyAs practitioners of an autonomous profession, clinical laboratory professionals have theresponsibility to contribute from their sphere of professional competence to the generalwell-being of the community. Clinical laboratory professionals comply with the relevantlaws and regulations pertaining to the practice of clinical laboratory science and activelyseek, within the dictates of their consciences, to change those who do not meet the highstandards of practice to which the profession is committed.7 Page

8 PageMEDICAL LABORATORY TECHNICIAN AND LABORATORY PHLEBOTOMY TECHNICIANAPPROXIMATE PROGRAM COSTSIn-state tuitions costs for credit classes at Southwest Tennessee Community College are calculated based onnumber of semester hours taken as follows:A 32 Maintenance Fee charge is assessed for each hour over 12 credit hours.Nursing and Allied Health students are charged a 20 per credit hour program fee.*Other Fees include Campus Access Fee/ 10, International Education/ 15, Student Activity/ 15Students attending Southwest Tennessee Community College for the first time pay a 10 application fee andInternational Students pay a 30 application/processing fee in addition to the fees shown on the table above.Out-of-State tuition costs for credit classes at Southwest Tennessee Community College are calculated based onnumber of semester hours taken as follows:A 115 Maintenance/Out-of-State Fee charge is assessed for each hour over 12 credit hours.8 Page

9 PageNursing and Allied Health students are charged a 20 per credit hour program fee.*Other Fees include Campus Access Fee/ 10, International Education/ 15, Student Activity/ 15Students attending Southwest Tennessee Community College for the first time pay a 10 application fee andInternational Students pay a 30 application/processing fee in addition to the fees shown on the table above.*Additional fees include: Textbooks: Immunizations Physical Examination Criminal Background Check/10-panel drug screen: Certification Fees Licensure Fee (MLT only) Uniforms Class composite photo (MLT only) CPR certification (LPT only) Malpractice insurance premium 500- 1000/semestervariesvaries 55.00 240 (MLT) and 135 (LPT) 60varies 35 85 11.90 (included in tuition for clinicalassignment)*costs are approximate and subject to change without notice9 Page

10 P a g eACADEMIC EXPECTATIONSSouthwest students recognize their responsibilities to the learning process and agree to Arrive for class punctually and attend class regularly Acquire the necessary materials for class and come to class prepared Identify and use all academic support services necessary to achieve learning success Observe the standards of academic performance described by the instructor Abide by the standard of conduct established in the classroom to ensure freedom of theinstructor to teach and freedom of others in the class to learnSouthwest faculty members are committed to student success and will Define the content and goals (objectives) of the class Describe expectations and class requirements Describe how the student will be evaluated Be good role models Display integritySouthwest faculty post office hours and are available for individual consultation outside the classroomduring office hours or during scheduled appointment times.Southwest students are expected to assume full responsibility for their behavior and will be heldaccountable for their individual and/or collective actions. There are two areas of academic misconductto include Academic dishonesty Disruptive behaviorsAcademic dishonesty includes cheating and/or plagiarism.Cheating includes Knowingly discovering or attempting to discover the content of an examination before theexamination is given Obtaining or attempting to obtain or use an unauthorized device or material when taking anexamination Using or attempting to supply another with an unauthorized device or material for anexamination Willfully receiving or supplying any aid not authorized by the instructor Intentionally sharing information or working together in an academic exercise when suchcollaboration was not approved by the instructor.Plagiarism includes Representing to be his/her own, any work which is not the product of one’s own effort or study,if the work will affect one’s grade, credit or status in the class10 P a g e

11 P a g e Using another person’s or a group of persons’ words or ideas without clearly acknowledging thesource of that information, resulting in the false impression that the work is one’s ownindividual work. Plagiarism may be either deliberate or unwitting; that is, it is the responsibilityof the student to know what constitutes plagiarism so that ignorance is not a legitimate defenseagainst a charge of plagiarism.Academic sanctions for the above are penalties imposed by an instructor in response to a student’sacademic misbehavior and may include, but are not limited to, lowering a grade, assigning extra work,giving a re-test or assigning a grade of “0” on an assignment.The instructor has the primary responsibility for control of classroom behavior. Certain behaviors aredisruptive to the learning process and are prohibited. These include: Use of Electronic DevicesThe following behavior is disruptive: 1) the use of electronic devices (cellular phones, textmessaging devices, laptops, etc.) during class Unexcused ExitsThe following behaviors are disruptive: 1) leaving to retrieve sodas, snacks or other items 2) leavingclass to engage in a conversation, phone or person-to-person 3) leaving class before class is finishedfor any reason without prior permission Non-Permitted Communication during Classroom InstructionThe following behaviors are disruptive: 1) talking before being recognized by the instructor 2)talking while the instructor is talking 3) talking without permission during classroom instruction 4)mimicking and consistently repeating an instructor’s words Overt InattentivenessThe following behaviors are disruptive: 1) sleeping in class 2) reading a newspaper 3) any otherbehavior that prevents others from concentrating on classroom instructionThe following behaviors are not only disruptive but are so objectionable, they are strictly prohibited.Engaging in these behaviors may also result in temporary and/or permanent expulsion from theclassroom: Personal AttacksPersonal attacks are prohibited and include: 1) questioning an instructor’s authority in front of theclass 2) continuing to insist on speaking with an instructor during classroom instruction 3) telling aninstructor to “shut-up” 4) engaging in abusive or mean-spirited criticism of an instructor or anotherstudent11 P a g e

12 P a g e Threatening BehaviorsThreatening behaviors are prohibited and include: 1) abusing an instructor or another studentverbally by cursing or by extremely loud talking directed at a particular person 2) threatening tophysically harm an instructor or student through verbal or body gestures 3) intimidating throughbody gestures/posture or persistent staring at an instructor or student.12 P a g e

13 P a g eSTUDENT DISCIPLINEI. COLLEGE POLICY STATEMENTA. Community college students are citizens of the state, local, and national governments, andof the academic community and are, therefore, expected to conduct themselves as law-abidingmembers of each community at all times. Admission to Southwest Tennessee CommunityCollege carries with it special privileges and imposes special responsibilities apart from thoserights and duties enjoyed by non-students. In recognition of the special relationship that existsbetween the College and the academic community which it seeks to serve, the Tennessee Boardof Regents has authorized the Presidents of the Colleges under its jurisdiction to take suchaction as may be necessary to maintain campus conditions and preserve the integrity of theCollege and its educational environment.B. Pursuant to this authorization, the College has developed the following regulations whichare intended to govern student conduct on the campus. In addition, students are subject to allnational, state and local laws and ordinances. If a student violates such laws or ordinances, itadversely affects the College pursuant to its educational objectives and the College may enforceits own regulations regardless of any proceedings instituted by other authorities. In addition,violation of any section of these regulations may subject a student to disciplinary measures bythe College whether or not such conduct violates state, local, or national laws.II. GENERALA. Disciplinary action may be taken against a student for violations of the following regulationswhich occur on College owned, leased, or otherwise controlled property, or which occur offcampus when the conduct impairs, interferes with or obstructs any College activity or themissions, processes or functions of the College. In addition, disciplinary action may be taken onthe basis of any conduct, on or off campus, which poses a substantial threat to persons orproperty within the College community.B. For the purposes of these regulations, a student shall mean any person enrolled during anyperiod. A person will continue to be considered a student during the period which follows theend of an academic period which the student has completed until the last day of registration forthe next succeeding regular academic period, and during any period while the student is undersuspension from the College.III. DISCIPLINARY OFFENSESA. Generally, through appropriate due process procedures, College disciplinary measureshall be imposed for conduct which adversely affects the College pursuant to its educationalobjectives, which violates or shows a disregard for the rights of other members of the13 P a g e

14 P a g eacademic community, or which endangers property or persons on College or Collegecontrolled property.B. Individual or organizational misconduct which is subject to disciplinary sanction shall includebut not be limited to the following examples:1. Create danger to others. Any conduct which constitutes a serious danger to anyperson’s health, safety or personal well being, including any physical abuse orimmediate threat of abuse;2. Hazing. Hazing means any intentional or reckless act in Tennessee on or off theproperty of any higher education College by one (1) student acting alone or with otherswhich is directed against any other student, that endangers the mental or physicalhealth or safety of that student, or which induces or coerces a student to endanger suchstudents mental or physical health or safety. Hazing does not include customary athleticevents or similar contests or competitions, and is limited to those actions taken andsituations created in connection with initiation into or affiliation with any organization.3. Disorderly conduct. Any individual or group behavior which is abusive, obscene,lewd, indecent, violent, excessively noisy, disorderly, or which unreasonably disturbsother groups or individuals.4. Obstruction of or interference with College activities or facilities. Any intentionalinterference with or obstruction of any College activity, program event, or facilities,including the following:a. Any unauthorized occupancy of College or College controlled facilities orblockage of access to or from such facilities;b. Interference with the right of any College member or other authorizedperson to gain access to any College controlled activity, program, event orfacilities; orc. Any obstruction or delay of a public safety officer, fireman, policeman, or anyother College official in the performance of his/her duty.5. Misuse or damage to property. Any act of misuse, vandalism, malicious orunwarranted damage, destruction, defacing, disfiguring or unauthorized use of propertybelonging to the College including but not limited to: fire alarms, fire equipment,elevators, telephones, College keys, library materials, computing resources, computer,and/or safety devices; and any such act against a member of the College community ora guest of the College;6. Theft, misappropriation, or unauthorized sale. Any act of theft, misappropriation, orsale of College property or any such act against a member of the College community ora guest of the College;14 P a g e

15 P a g e7. Misuse of documents or identification cards. Any forgery, alteration of orunauthorized use of College documents, forms, records or identification cards, includingthe giving of any false information, or withholding necessary information in connectionwith a students admission or enrollment status at the College;8. Firearms and other dangerous weapons. Any possession of or use of firearms ordangerous weapons of any kind. State law prescribes a maximum penalty of five (5)years imprisonment and a fine not to exceed 2,500 for carrying weapons on schoolproperty;9. Explosives, fireworks, and flammable materials. The unauthorized possession,ignition or detonation of any object or article which could cause damage by fire or othermeans to persons or property or possession of any substance which could be consideredto be and used as fireworks;10. Alcoholic beverages. The consumption or possession of alcoholic beverages is notallowed at the College;11. Drugs. The unlawful possession or use of any drug or controlled substances(including any stimulant, depressant, narcotic, or hallucinogenic drug or substances, ormarijuana) or sale or distribution of any such drug or controlled substances;12. Financial responsibility. Failure to meet financial responsibilities to the Collegepromptly including, but not limited to, knowingly passing a worthless check or moneyorder in payment to the College or to a member of the College community acting in anofficial capacity;13. Unacceptable conduct in hearings. Any conduct at a College hearing involvingcontemptuous, disrespectful, or disorderly behavior, or the giving of false testimony orother evidence at any hearing;14. Failure to cooperate with College Officials. Failure to comply with directions ofCollege officials acting in the performance of their duties;15. Attempts and aiding and abetting the commission of offenses. Any attempt tocommit any of the foregoing offenses, or the aiding or abetting of the commission ofany of the foregoing offenses (an attempt to commit an offense is defined as theintention to commit the offenses coupled with the taking of some action toward itscommission);16. Violations of state or federal laws. Any violation of state or federal laws orregulations prescribing conduct or establishing offenses; which laws and regulations areincorporated herein by reference;17. Violations of the general rules and regulations of the College as published in anofficial College publication, including the intentional failure to perform any requiredaction or the intentional performance of any prohibited action;15 P a g e

16 P a g e18. Gambling. Gambling in any form is prohibited.IV. DISCIPLINARY SANCTIONSA. Upon a determination that a student or organization has violated any of the rules,regulations or disciplinary offenses set forth in these regulations, disciplinary sanctions maybe imposed. In such cases, the Office of Student Activities designee will conduct aninvestigation of the reported violation of the College rule(s). At that time, the Office ofStudent Activities designee notifies the student in writing as to what College regulation(s)have been allegedly violated. During an arranged meeting with the student, the designeeexplains the procedure and the disciplinary sanctions that might apply (restitution, warning,expulsion, etc.). Either an Admission of Violation or Denial of Violation in writing is solicited.In the event of Admission of Violation: After a student admits to a violation, the designee notifiesthe student of the disciplinary sanctions in writing.Denial of Violation: If a student denies the violation, he/she may either requesto The Office of Student Activities designee adjudicate the case with theunderstanding that the designee’s action is final oro A formal hearing which is conducted by the Student Disciplinary CommitteeThe Student Disciplinary Committee is composed of five members: a chairman, two (2) studentmembers, and two (2) faculty members. Two student members will be appointed by the Collegepresident from a pool of students recommended by the president of the Student GovernmentAssociation. In order to be eligible for the pool, a student must have completed a minimum oftwenty-four (24) credit hours at the College and have a 2.5 minimum quality point average(QPA) and be in good standing. A majority of the Student Disciplinary Committee must bepresent in order to hear a case, and the majority of the number present must be in agreementto reach a decision. In a formal hearing, the following procedures are observed: The student will be notified in writing by the disciplinary committee of the violation(s)with which the student is chargedThe student will be advised in writing of the time/place of the hearing within ten (10)days of notification.The student will be advised in writing of his/her rights to includeo The right to present his/her caseo The right to be accompanied by an advisor or counsel whose participation islimited to advising the studento The right to call witnesses on the student’s behalfo The right to confront witnesses against the studento The method of appealAll hearings shall be closed unless the student elects in writing to have an open hearing.16 P a g e

17 P a g eB. Disciplinary SanctionsUpon a determination that a student or organization has violated any of the rules,regulations or disciplinary offenses set forth in these regulations, the following disciplinarysanctions may be imposed, either singularly or in combination, by the appropriate Collegeofficial.(1) Restitution. A student who has committed an offense against property may berequired to reimburse the College or other owner for damage to or misappropriation ofsuch property. Any such payment in restitution shall be limited to actual cost of repairor replacement.(2) Warning. The appropriate College official may notify the student that continuationor repetition of specific conduct may be cause for other disciplinary action.(3) Reprimand. A written reprimand, or censure, may be given to any student whoseconduct violates these regulations. Such a reprimand does not restrict the student inany way, but does have important consequences. It may signify to the student that heor she is in effect being given a

Medical Laboratory Technician and Laboratory Phlebotomy Technician Textbook List p. 48 Medical Laboratory Technician and Laboratory Phlebotomy Technician Course . appropriate patient care are integrated into each area of the curriculum. . Phlebotomy Technician programs promise t

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