USCAUXILIARYSERVICESIT Service Desk . - Auxsupport.usc.edu

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USCAUXILIARYSERVICESITService Desk ReportsAugust 2017Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017Requests By BU System100Number of Requests9080706050403020100Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017300Open Requests Aging Report# of Requests250200150100500# of requests0-7 Days8-14 Days15-21 Days21 Days112716283Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017# of Web Requests Opened By Status9080706050403020100OpenCompleted Assigned to Assigned to Waiting for No Response In ProgressLevel 2VendorUserConfidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017# of Web Requests Opened By Unit454035302520151050Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017# of Web Requests Closed By Unit80706050403020100Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITService Desk ReportsAugust 2017140,000Web Visits Per Month - BU Main SitesNumber of sc.eduBookstoreHousingHospitalityTransportationBKS - 61675,774065,018Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Web Visits Per Month - HSP Micro Sites2,500Number of May-171,206Jun-171,342Jul-171,016Aug-171,182The Lab2,0181,7761,4821,3481,6032,065Moreton Fig1,5702,1811,2768878821,569Rosso Oro's Pizzeria476393312267281360Seeds 4294321,002The Edmondson1401431158885123Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Web Visits Per Month - Other Sites2,500Number of ul-17Aug-17Figueroa Press11612410680103127Gamble-house Store413731303530USC Radisson ings at USCCustom-publishingConfidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017August 2017 Traffic Sources - BU Main eduBookstoreHousingHospitalityTransportationBKS - OtherColiseumSearch Engine32111,44748,30428,90652,837049,255Referring Sites1601,3323,4792,0943,44703,075Direct 9300003Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017August 2017 Traffic Sources - HSP Micro Sites1,2001,0008006004002000McKaysThe LabMoretonFigWeddingsat USCRossoOro'sPizzeriaSearch Engine42898871901942832505Referring Sites14326716303725211864Direct eMarketpla Traditions EdmondsocenConfidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017August 2017 Traffic Sources - Other a PressGamble-houseStoreWeddings at USCUSC RadissonEventCustompublishingSearch Engine7115063171Referring Sites0200385Direct Traffic5460191,659Campaigns00000Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Average Time Spent on Website - BU Main Sites6:00Time (in hours)4:483:362:241:120:00TransportatiBKS - :001:39Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Average Time Spent on Website - HSP Micro Sites2:52Time (in t :560:002:122:091:111:240:491:07McKaysThe 7Jul-17Aug-17SeedsTheMarketpla Traditions EdmondsocenConfidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Average Time Spent on Website - Other Sites7:126:00Time (in hours)4:483:362:241:120:00Figueroa PressGamble-houseStoreUSC RadissonEventWeddings at ug-170:570:252:120:005:19Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Bookstore Charts10 Most Searched Items August 2017Number of Unique Searches4.543.532.521.510.50Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Bookstore Charts10 Most Viewed Pages - August 20178,0007,000Number of Page he information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Bookstore Charts10 Most Purchased Products August 2017302017 USC Football Media Guide25SC Int Mens #14 College FootballLimited Jersey Card LShield ALUMNI LICENSE PLATEFRAME HEAVY CHROMESC Int Mens #14 College FootballLimited Jersey Card XLSC Int Mens #14 College FootballLimited Jersey Card MShield ALUMNI LICENSE PLATEFRAME Solid BrassShield Trojans LICENSE PLATEFRAME Heavy ChromeVINYL SPARKLE POM POMCardinal and GoldUSC CLEAR STADIUM BAG BY THEU WIRESC Int Mens #14 College FootballLimited Jersey Card 2XLQuantity20151050Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITWebsite ReportsAugust 2017Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Check out USC styles for the fall! - 0BKS ListTotal SentTotal deliveredUnique OpensUnique al:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Your All New Destination for Everything USC! - 0BKS ListTotal SentTotal deliveredUnique OpensUnique l:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Find Sole Bicycles and Apple at the Bookstore! - 08/17/201740003500300025002000150010005000BKS ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes340934092514833Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017New USC Collections Available Now! - 0BKS ListTotal SentTotal deliveredUnique OpensUnique al:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017test - 08/03/20172.521.510.50BKS ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes22220Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Discount Tickets for the Los Angeles Memorial Coliseum - 8/1/207120010008006004002000COL ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes10821079532213Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Discount Tickets for the Los Angeles Memorial Coliseum - 08/14/2017300025002000150010005000COL ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes25662564951228Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Event Di l ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes1631592721Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Game Day Dining - Beat Western Michigan! - 08/31/201725002000150010005000HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes22162156424213Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017This Week at HSC - 08/28/2017300250200150100500HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes2782708790Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017This Week- August 28, 2017 - 08/28/2017180016001400120010008006004002000HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes160515835021051Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017This Week- August 22, 2017 - 08/22/2017180016001400120010008006004002000HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes159915775321530Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Welcome Back - August 16, 2017 - 08/16/2017180016001400120010008006004002000HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes16031579982932Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITEmail Campaign ReportsAugust 2017Sprinkles at HSC - 08/01/2017300250200150100500HSP ListTotal SentTotal deliveredUnique OpensUnique ClicksUnsubscribes27927295141Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

USCAUXILIARYSERVICESITCustomer Satisfaction ReportAugust 2017Customer Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

THANK YOU!!Confidential:The information contained in this document is the exclusive and confidential property of The University of Southern California - Auxiliary Services IT Junenot be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service.

not be shared with any other parties without the written permission of The University of Southern California - Auxiliary Service. USCAUXILIARYSERVICESIT Website Reports August 2017 0 5 10 15 20 25 30 y Bookstore Charts 10 Most Purchased Products August 2017 2017 USC Football Media Guide SC Int Mens #1

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SERVICE DESK AZ. TO. Published April 2021 Author Jamie Bell. Jamie is a service desk expert and consultant. He is part of the ITIL 4 Practice Guide authoring team, co-author of the Service Desk Institute's (SDI) Global Best Practice Standard for Service Desk v8, and co-author of the Service Desk Analyst and Service Desk Manager Professional .

account @ https://you.usc.edu/login/ This service gives you access to your: a) University Decision Letter b) Welcome to USC brochure c) If admitted, Certification of Enrollment Contact Information Office of Graduate Admission gradadm@usc.edu MSF Program ms.fin@marshall.usc.edu Immigration (I-20 and visa questions) usci20@usc.edu .

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This textbook is designed for use on ten- or twelve-week introductory courses on English phonology of the sort taught in the first year of many English Language and Linguistics degrees, in British and American universities. Students on such courses can struggle with phonetics and phonology; it is sometimes difficult to see past the new .