The University Of Memphis Crisis Management Plan CRISIS
The University of MemphisCrisis Management PlanCRISISMANAGEMENT PLANAPRIL 20201
The University of MemphisCrisis Management Plan2
The University of MemphisCrisis Management PlanRecord of /201303/201408/201507/2017PagesComplete revisionComplete revisionAnnual ReviewAnnual ReviewAnnual ReviewAnnual ReviewAnnual ReviewAnnual ReviewAnnual ReviewWeb atedUpdatedUpdatedHardcopy DistributionNoYesYesYesYesYesYesYesYesNOTE: This plan goes through continuous ongoing changes based on the results of actual events,post-exercise drills and activities, and input from units and departments tasked in this plan. TheUofM will review this plan on an annual basis, but will also make incremental changes,modifications, and adjustments as conditions warrant. By posting these changes on the UofMwebsite, the most up-to-date version of this plan is instantly available to all UofM and partnerresponders 24/7.A public version of this plan is available on the UofM website at:http://www.memphis.edu/crisis/pdf/crisis mgmt plan.pdf3
The University of MemphisCrisis Management PlanRecord of DistributionDepartmentMaster FilePresidentProvostOffice of Legal CounselChief Information OfficerUniversity RelationsChief Financial OfficerStudent Academic SuccessDean of StudentsPhysical PlantCrisis Management (MasterCopy)Police ServicesEnvironmental Health andSafetyNetwork ServicesResidence LifeDining ServicesAthleticsDisability Resources forStudentsStudent Health ServicesParking & TransportationServicesEarth SciencesLoewenberg College of NursingLambuth CampusMillington CenterCollierville CenterMemphis-Shelby County EMAPublic HealthCity of Memphis EMANumber of is mgmt plan.pdf3222251141542111121111111114
The University of MemphisCrisis Management PlanContentsLetter of Promulgation . 2Record of Revisions . 3Record of Distrubution . 4Basic Plan . 8Introduction . 9Purpose of the Plan . 9Types and Levels of Crisis. 11Plan Activation . 12Emergency Authority . 12Leadership Framework for Crisis Management. 13Response Framework for Crisis Management . 14Crisis Management Team-Policy Group . 15Crisis Management Team-Operations Group . 15Crisis Management Plan - Concept of Operations. 18UofM Emergency Operations Center (EOC) . 20Priority Objectives. 21Recovery and Planning. 22Communications . 22Plan Usage . 23Plan Development, Maintenance & Dissemination. 23Community Assistance by the University of Memphis. . 24Functional Annexes . 25Annex A Emergency Support Functions with Lead and Support Departments. 26Annex B Declaration of Emergency . 29Annex C Crisis Communications Plan. 31Annex D Emergency Evacuations. 36Assembly Area Locations. 38Annex E Evacuation Policy for Persons with Disabilities and Other Special Needs. 54Annex F Shelter in Place. 57Anex G Emergency Closing . 60Annex H Suspicious Mail . 64Annex I Pandemic Preparedness and Response Plan . 661.1 Pandemic Flu . 66I.2 Ebola Virus Disease. 98Annex J Information Technology Services Disaster Recovery Plan . 102Hazard Specific Annexes .103Appendix 1 Severe Weather . 104Appendix 2 Fire/Smoke . 110Appendix 3 Flooding . 1145
The University of MemphisCrisis Management PlanAppendix 4 Loss of Building Utilities . 116Appendix 5 Bomb Threat or Explosive Device . 117Appendix 6 Train Derailment . 121Appendix 7 Demonstrations/Civil Disturbances . 123Appendix 8 Earthquakes . 127Appendix 9 Biohazard Spill Procedure . 129Appendix 10 Chemical Spill . 130Appendix 11 Environmental Spill . 131Appendix 12 Radiological Spill . 133Appendix 13 Active Shooter . 135General Appendices .138Appendix 14 EOC Staff Assignment Form . 138Emergency Support Functions . 140Appendix 15 Guidelines for Use and Testing of the Outdoor Warning System . 141Tables . 144Table 1A University of Memphis EOC Management Functions. 144Table 1B University of Memphis EOC Operations Functions. 145Table 1C University of Memphis EOC Planning Functions. 147Table 1D University of Memphis EOC Logistics Functions. 148Table 1E University of Memphis EOC Finance/Administration Functions . 149Emergency Operations Center . 151Emergency Operations Center Organizational Chart Structure . 151Emergency Operations Center Layout . 152Checklists . 154Checklist 1 Policy Group. 154Checklist 2 EOC Director . 155Checklist 3 EOC Administration and Support Staff . 159Checklist 4 Internal Liaison(s) . 160Checklist 5 External Liaison(s) . 161Checklist 6 Public Information Officer . 162Checklist 7 Operations Section Chief . 164Checklist 8 UofM Police Services . 167Checklist 9 Physical Plant . 168Checklist 10 Environmental Health and Safety. 169Checklist 11 Animal Care Facilities. 170Checklist 12 Student Health Services. 171Checklist 13 Information Technology Services . 173Checklist 14 Care and Shelter . 175Checklist 15 Residence Life . 177Checklist 16 Dining Services . 178Checklist 17 Emergency Staff Services. 179Checklist 18 CERT Team Liaison . 1806
The University of MemphisCrisis Management PlanChecklist 19 Planning Section Chief . 181Checklist 20 Situation Status. 183Checklist 21 Damage Assessment . 185Checklist 22 Emergency Projects . 187Checklist 23 Logistics Section Chief . 188Checklist 24 Resource Procurement . 191Checklist 25 Human Resources – Staff and Volunteers . 193Checklist 26 Site Inventory – Goods, Materials and Equipment . 194Checklist 27 Transportation Services, Vehicles . 195Checklist 28 Emergency Food, Water and Sanitation. 197Checklist 29 Communications/Computing . 199Checklist 30 Finance/Administration Section Chief . 201Checklist 31 Emergency Accounting . 202Checklist 32 Insurance/Claims . 204Checklist 33 Employee Compensation. 205Emergency Management Acronyms. 2077
The University of MemphisCrisis Management PlanBasic Plan8
The University of MemphisCrisis Management PlanThe Basic Plan1. IntroductionThe President of The University of Memphis (UofM) has primary responsibility for effectively managingany crisis that might occur on or affect the UofM campus. Disasters or emergencies can happensuddenly, creating a situation in which normal operational and support services for the University maybecome overwhelmed. During crises, the University requires processes that address the needs ofemergency response operations and recovery management. To address such emergencies, the UofMhas established emergency response procedures, that provide guidelines for the management of theimmediate actions and operations required to respond to an emergency ordisaster. The overall priorities of the University during a disaster are theprotection of lives, valuable research, property, the community, and theenvironment. The overall objective is to respond to emergency conditionsand manage the process of restoring University academic and researchprograms and services. This document represents the Campus CrisisManagement Plan, which encompasses the facilities, services andadministration of the UofM campus(es).2. Purpose of the Plan2.1 This plan provides the management structure, key responsibilities, emergency assignments,and general procedures to follow during and immediately after an emergency. The Universityhas established this plan to address the immediate requirements for a major disaster oremergency in which normal operations are interrupted and special measures must be takento:2.1.1Protect and preserve human life, health and well-being.2.1.2Minimize damage to the natural environment.2.1.3Minimize loss, damage or disruption to the University’s facilities, resources andoperations.2.1.4Manage immediate communications and information regarding emergency responseoperations and campus safety.2.1.5Provide essential services and operations.2.1.6Provide and analyze information to support decision-making and action plans.2.2 This plan does not supersede or replace the procedures for safety, hazardous materialsresponse or other procedures that are already in place at the University. It supplements thoseprocedures with a crisis management structure, which provides for the immediate focus ofmanagement on response operations and the early transition to recovery operations.3. Planning Assumptions3.1 Emergency planning requires a commonly accepted set of assumed operational conditionsthat provide a foundation for establishing protocols and procedures. These assumptions arecalled planning assumptions, and the standard practice is to base planning on the worst-caseconditions. For the University, as for all organizations in high seismic regions, the worst-caseconditions are represented by the earthquake hazard. Using the earthquake model, theplanning assumptions incorporated into this plan include:9
The University of MemphisCrisis Management Plan3.1.1Critical lifeline utilities may be interrupted, including: water delivery, electricalpower, natural gas, ground-based and cellular communications, microwave andrepeater-based radio systems, and information systems.3.1.2Regional and local public services may not be available.3.1.3Major roads, overpasses, bridges and local streets may be damaged.3.1.4Buildings and structures, including homes, may be damaged.3.1.5Damage and shaking may cause injuries to, and displacement of people.3.1.6Normal suppliers may not be able to deliver materials.3.1.7Contact with family and homes may be interrupted.3.1.8People may become confined to the University – as off-campus travel conditionsmay become unsafe.3.1.9Initially, the University will need to conduct its own rapid damage assessment,situational analysis and deployment of on-site resources and management ofemergency operations, from the campus Emergency Operations Center (EOC), whileemergency conditions exist. These responsibilities may change upon the arrival ofemergency first responders.3.1.10.1 Communication and exchange of information will be one of the highest priorityoperations at the EOC. The inter/intranets may be inoperative.Plan Objectives4.1 The objectives of this plan are to:4.1.1Organizationa. Provide clea
The University of Memphis Crisis Management Plan 1 CRISIS MANAGEMENT PLAN APRIL 2020. . Crisis Management (Master Copy) 1 Police Services 5 Environmental Health and Safety 4 Network Services 2 Residence Life 1 Dining Services 1 Athletics 1 Disability Resources for
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