ISO 10007 –Guidelines For Configuration Management

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DTI – Dipartimento Tecnologie InnovativeFormazione ContinuaISO 10007 – Guidelines forConfiguration ManagementRelatore: Alessandro ColasurdoData: 11 Aprile 2017Per informazioni: Formazione Continua SUPSI – dti.fc@supsi.ch SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”1

Aim of ISO 10007:2003* ISO 10007:2003 gives guidance on the use of configuration managementwithin an organization. It is applicable to the support of products fromconcept to disposal.It first outlines the responsibilities and authorities before describing theconfiguration management process that includes configuration managementplanning, configuration identification, change control, configuration statusaccounting and configuration audit.Since ISO 10007:2003 is a guidance document, it is not intended to be usedfor certification/registration purposes.OBJECT OF THEPRESENTATION SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”2* source: www.iso.org

Contents of ISO 10007:2003 SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”3

ISO 10007: introduction“.The purpose of this International Standard is to enhance common understanding of thesubject, to promote the use of configuration management, and to assist organizationsapplying configuration management to improve their performance ”What is?CONFIGURATIONMANAGEMENTWhat arethe goals?How toimplementCM? SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”4

ISO 10007: introduction What is the Configuration Management?“.Configuration management is a management activity that appliestechnical and administrative direction over the life cycle of a product, itsconfiguration items, and related product configuration information.” SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”source: AgireMondoConfigurato-8-2-2017,D. Di Lorenzo5

ISO 10007: introduction What are the goals of Configuration Management?“.Configuration management documents the product’s configuration. Itprovides identification and traceability, the status of achievement of itsphysical and functional requirements, and access to accurate information inall phases of the life cycle.” SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”6

ISO 10007: introduction How to implement Configuration Management?“.Configuration management can be implemented based on the size of theorganization and the complexity and nature of the product.”There isn’t a fixed rules!Of course, it’s depending on yourprocesses, products, policies,company maturity, environment,field of application etc etc.The ISO 10007 explain this over: Chapter 4: CM Responsibility Chapter 5: CM Process SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”7

ISO 10007: chapter 4CM Resposibility 4.1 Responsibilities and authoritiesThe organization should identify and describe responsibilities and authorities relatedto the implementation and verification of the configuration management process.The following should be considered:– the complexity and nature of the product;– the needs of the different product life cycle stages;– the interfaces between activities directly involved in the configurationmanagement process;– the identification of the dispositioning authority. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”8

ISO 10007: chapter 5CM Process 5.1 General5.2 Configuration management planning5.3 Configuration identification––– 5.4 Change Control––––– 5.4.15.4.25.4.35.4.45.4.5GeneralInitiation. Identification and documentation of the need for changeEvolution of changeDisposition of changeImplementation and verification of change5.5 Configuration status accounting––– 5.3.1 product structure and selection of configuration items5.3.2 product configuration information5.3.3 configuration baselines5.5.1 General5.5.2 Records5.5.3 Reports5.6 Configuration auditsSUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”9

ISO 10007: chapter 5CM Process 5.2 Configuration management planningConfiguration management planning is the foundation for the configurationmanagement process. The output of configuration management planning isthe configuration management plan.The configuration management plan for a specific product should:‒‒‒‒ be documented, approved and controlled,identify the configuration management procedures to be used,make reference to relevant procedures of the organization wherever possible, anddescribe the responsibilities and authorities for carrying out configurationmanagement throughout the life cycle of the product.SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”10

ISO 10007: chapter 5CM Process 5.3 Configuration identificationConfiguration items should be identified using established selection criteria.Configuration items should be selected whose functional and physicalcharacteristics can be managed separately to achieve the overall enduesperformance of the item.Selection criteria should consider:‒‒‒‒‒‒statutory and regulatory requirements,criticality in terms of risks and safety,new or modified technology, design or development,interfaces with other configuration items,procurement conditions, andsupport and service.The number of configuration itemsselected should optimize the ability tocontrol the product. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”11

ISO 10007: chapter 5CM Process 5.3.2 Product configuration informationProduct configuration information comprises both product definition andproduct operational information.This typically includes:- requirements- specifications- design drawings- parts lists- software documents- test specifications- maintenance- operating handbooks. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”12

ISO 10007: chapter 5CM Process 5.3.3 Configuration baselinesA configuration baseline consists of the approved product configurationinformation that represents the definition of the product.CONFIGURATIONBASELINE CURRENTAPPROVEDCONFIGURATIONAPPROVEDCHANGESSUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”13

ISO 10007: chapter 5CM Process 5.4 Change ControlAfter the initial release of product configuration information, all changesshould be controlledThe process for controlling the changeshould be documented, and shouldinclude the following:‒ a description of, justification for,and record of the change‒ a categorization of the change, interms of complexity, resources andscheduling‒ an evaluation of the consequencesof the change‒ details of how the change shouldbe implemented and verified. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”14

ISO 10007: chapter 5CM Process 5.4 Change Control 5.4.3 Evaluation of changeThe extent of any evaluation should be based on the complexity of theproduct, the category of the change, and should include the following:–––––––––– the technical merits of the proposed changethe risks associated with the changethe potential impact on contract, schedule and coststhe relevant statutory and regulatory requirementsthe interchangeability of configuration items and the need for their re-identificationthe interfaces between configuration itemsthe manufacturing, test and inspection methodsinventory and purchasesdelivery activitiescustomer support requirementsSUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”15

ISO 10007: chapter 5CM Process 5.5 Configuration status accounting5.5.2 RecordsConfiguration status accounting records are created. These records allow forvisibility and traceability and for the efficient management of the evolvingconfiguration. To protect the integrity of the product configuration information and to providea basis for the control of change, it is recommended that configuration itemsand related information be held in an environment:‒ that is commensurate with theconditions required (e.g. for computerhardware, software, data, documents,drawings),‒ that provides protection from corruptionor unauthorized change,‒ that provides means for disasterrecovery, and‒ that permits retrieval. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”16

ISO 10007: chapter 5CM Process 5.5 Configuration status accounting5.5.3 ReportsReports of varying types will be needed for configuration managementpurposes. Such reports may cover individual configuration items or thecomplete product.Typical reports include:– a list of product configuration information included in a specific configurationbaseline– a list of configuration items and their configuration baselines– details of the current revision status and change history– status reports on changes and concessions, and– details of the status of delivered and maintained products concerning part andtraceability numbers and their revision status SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”17

ISO 10007: chapter 5CM Process 5.6 Configuration auditConfiguration audits should be performed in accordance with documentedprocedures to determine whether a product conforms to its requirements andproduct configuration information.There are two types of configuration audits:– a functional configuration audit: this is a formal examination to verify that aconfiguration item has achieved the functional and performance characteristicsspecified in its product configuration information;– a physical configuration audit: this is a formal examination to verify that aconfiguration item has achieved the physical characteristics specified in its productconfiguration information. A configuration audit may be required before the formalacceptance of a configuration item. It is not intended to replace other forms ofverification, review, test or inspection, but will be affected by the results of theseactivities. SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”18

Final consideration aboutthe ISO 10007:2003 PRO: This norm explains at high level how to deal with configuration management, itexplains also the importance of configuration management defining responsibilities,change control and the necessity to keep track of configuration managementbaseline. CONS: it’s leaking of tools and methods for the management of the configuration.SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”19

email: alessandro.colasurdo@aptar.com SUPSI – DTI-AS 2017 - “ISO10007 – Guidelines for Configuration Management”20

ISO 10007: chapter 5 CM Process 5.6Configurationaudit Configuration audits should be performed in accordance with documented procedures to determine whether a product conforms to its requirements and product configuration information. There are two types of configuration audits:

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